Customer experience jobs in , London - Page 10Create job alerts

Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time. Participate as needed in the back of house flow to support in‑store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards. Experience using or possesses th

Support the Head of Order Management in delivery of a world class customer experience. Accurate production and supply of all documents related to the supply and/or export of customer orders. Build relationships with external and internal customers, ensuring they are updated with their orders progres

Global Head of Talent Acquisition at Blue Acorn iCi | Passionate About Product, Data & Engineering | Lifelong Learner with a Curious Mindset. Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Referr

The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Monitor that Business KPIs are in line with goals, set follow-up action plans fo

A leading UK retailer is seeking a Customer Experience Manager for their Sydenham location.This role involves overseeing customer service, managing team performance, and ensuring operational excellence.The ideal candidate will have a strong background in line management within a fast-paced environme

The ideal candidate will support software engineers and be involved in developing and maintaining automated test environments. Key responsibilities include writing customer-facing software, creating testing scripts, and assisting in firmware development. Candidates should possess experience in elect

Respond to customer queries (email / SMS / phone) and work to optimise our customer service processes. Customer Experience and Product Development. Be resolving customer queries, becoming an expert on our users in the process.

A sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels. Understand the current working practices & results for enquiries/sales, immersing yourself into our enquiry to admission journey. Great oppo

Minimum 1-2 years of experience in a customer support, service coordination or operations role (startup, property services, or tech environment a plus). Background in property, home services, trades or startups is a plus, but not essential.

We are seeking sales individuals with previous field sales experience working in a B2B Sales environment to join our Field Sales Team as a Field Sales Representative. If you have previously worked in a B2B role within a Field Sales position or have the right customer‑facing transferrable skill set

A leading beauty brand in the City of Westminster seeks an Assistant Store Manager to enhance customer experience and drive business goals. The ideal candidate has 4+ years of retail experience, strong leadership qualities, and a passion for beauty products.

Professional experience: five+ years of experience in influencing process change in either customer success, customer service, service delivery, customer enablement or operations. Join the Intuit Customer Success team as a Customer Success Optimisation Professional for EMEA. Design, standardise, opt

An upscale retail company is looking for a Senior Sales Consultant to lead their Bicester Outlet Store.The ideal candidate will have a background in retail and supervisory experience, with a passion for luxury products.Responsibilities include motivating the sales team, overseeing store operations,

A leading retail company in Woolwich is seeking a Loss Prevention Officer to enhance customer safety and deter loss in a vibrant store setting.The ideal candidate will support a positive shopping experience and collaborate with the store team.While previous experience in customer service or security

A leading grocery retailer in the City of Westminster is seeking a Team Leader to oversee daily operations, manage staff performance, and ensure outstanding customer service.The ideal candidate will have over 24 months of retail experience with at least 12 months in a leadership role.Responsibilitie

Previous retail experience, especially in luxury environments, is essential. The role requires fluency in English and Spanish, strong leadership skills, and a dedication to customer service. Responsibilities include managing daily operations, ensuring compliance with company standards, and motivatin

SALES ASSISTANT - LUXURY CHILDRENS WEAR. Previous experience in luxury retail, sales, or a similar customer-facing role, preferably in children's wear.

Proven experience in operations management, inbound travel with knowledge of Tour plan essential. As the Operations and Training Manager for an INBOUND DMC, you will play a pivotal role in overseeing and optimising the day-to-day operations of the department. Customer Operations Development Partner

A leading toy retailer in the UK seeks an Assistant Manager for its Birmingham location. This dynamic role involves supporting the Store Manager, ensuring exceptional customer service, and leading the store team. The ideal candidate is customer-focused, tech-savvy, and has experience in a similar re

Five Guys isn't just a job - it can be a career!. Five Guys Perks - employee discount program. Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.

As the Restaurant General Manager, you will be responsible for overseeing the daily operations of our establishment. Oversee daily operations of the restaurant, including food preparation, service, and customer satisfaction. Experience in supervising a team in a fast-paced hospitality or restaurant

A luxury retail brand in the United Kingdom is seeking a dedicated individual to ensure high customer service standards and support the management team.The successful candidate will have at least 1 year's experience in a retail role, embodying the brand's values and maintaining visual standards.This

This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. Sainsbury’s share scheme – build up an investment at discounted rates. Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks.

Experience working as an Associate Product Manager, Assistant Product Manager, Product Executive, or similar. Worked on the product strategy & delivery of a consumer-facing digital product. Support Product Managers with providing customer engagement data to local markets for business reviews.

Whether it’s helping a guest find the best late‑night music spot or solving a billing query with calm confidence, our Front of House team brings hospitality to life. Previous front office, reception, or customer service experience. That means reflecting the creative energy of Shepherd’s Bush t

Beauty team and play a key role in creating market-leading, customer-focused products. Expert in the field of developing beauty products with strong knowledge in Safety and Quality and experience on Regulatory affairs. Excellent communication skills within Beauty Technical Function, Design and Buyin

Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative. RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime prevention, compliance and risk management across the entire customer lifecycle f

Employee Assistance Programme (EAP) for you and your family. As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. Within our clients fast-paced, dynamic world, Assista

Ensure client satisfaction – by ensuring any ops requests get resolved, coordinating internal teams – and turn clients into advocates. Proven experience in a senior Customer Success, Account Management, or Client Services role, ideally within a payments fintech or a bank platform environment. We

A community-focused housing association seeks a Retirement Living Assistant to maintain a professional approach while aiding in housing management services.This part-time role offers flexibility with working hours, requiring experience in customer service and working with vulnerable populations.The

Graduate Customer Success Manager. Graduate Customer Success Manager. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering.

Sales Advisor - Finchley, London (N12 8QA). Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers. Previous experience in sales or customer service.

In this part-time role, you will support the shop manager, manage store operations, and enhance customer experience while achieving fundraising targets. A leading charity organization is hiring a Retail Assistant Manager for its shop in Bridport, UK.

As a Customer Support Executive, you’ll be at the heart of Zinc’s user experience, ensuring every interaction leaves our customers feeling supported, reassured, and valued. Handle complex & sensitive customer queries with patience, empathy, and clarity, providing solutions that leave users feeli

Rare disease/highly specialized therapeutic area experience would be a strong plus* Demonstrated success and experience in pharmaceuticals or biopharmaceuticals, including some combination of marketing, sales and new product planning* Outstanding customer relationship, interpersonal, and communicati

Previous experience in customer service or administration is essential. A recruitment partner in the Crawley area is looking for experienced professionals for customer service and administration roles. Candidates should demonstrate great communication skills, be proficient in Microsoft Office, and h

A leading luxury retailer in Hampstead seeks a full-time Store Manager. Ideal candidates will have previous retail management experience and a proven track record in customer service excellence.

A growing fintech company based in Westminster is seeking experienced customer service representatives to support clients via multiple channels including phone and email. Candidates should have over 2 years' experience in customer support, especially within financial services, and possess strong com

A security services provider in Central London is seeking a 5 Star Hotel Security Officer.The successful candidate will excel in customer service, possess an SIA Licence, and ideally have experience working in a 5-star hotel environment.Responsibilities include maintaining safety, conducting patrols

A growing software company in London seeks an Account Manager to join their expanding sales team.This hybrid role involves managing key accounts and ensuring customer success through effective relationship-building and account management.Candidates should possess at least 3 years of experience in B2

Head of Operations (Logistics) – D2C Luxury Goods. Lead and streamline global supply chain, logistics, and aftersales operations. Strong supply chain, logistics, and customer experience background.

An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients. Client & Team Experience Manager.

A minimum of 5 years’ experience in customer service or support roles, with a minimum of 3 years in a managerial or leadership position. Proven track record in managing customer service teams, improving service delivery, and achieving KPIs. Customer Service Manager / London / £55,000 / Hybrid Wor

You will coordinate all social media and broader digital marketing channels with the support of the Head of Digital & Content, and work with external agencies to manage paid search and paid social media activity to deliver sales and customer growth/retention for the business. Demonstrable experience

The Customer Experience team is the key point of contact for business customers, partners and consumers for any issues they may have within the end to end payout journey, from purchase to redemption. Delivering a first class customer experience by responding to customer requests and queries promptly

Shape packaging to make our offerings clear, easy to understand, and aligned to customer needs, jobs-to-be-done, and willingness to pay. Pricing & Packaging, Monetization, Product Marketing, Business Planning, or Corporate Strategy. Proven experience building pricing and packaging proposals that mee

A leading financial institution is looking for a Vice President of Service Design to shape customer experiences and influence strategic initiatives. The role entails leading cross-functional teams in designing user-centric service processes and improving customer satisfaction. Ideal candidates will

Are you looking for a seasonal opportunity to gain hands-on sales experience in a people-focused role? Apply today to join our client’s team!. Seasonal Sales Associate Responsibilities:. Drive seasonal sales goals by creating a welcoming and elevated customer experience.