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Blue Light Card. Individually great, together unstoppable The Role and the Team We’re looking for a Senior Product Manager to join our growing Product team at Blue Light Card. This is a newly created role, reflecting the continued growth and expansion of our product function. You’ll report into the Product Director and be responsible for running day-to-day product operations, supporting teams, and ensuring end-to-end product delivery. You’ll need to be comfortable being hands on as well as being strategic. You’ll be in the detail, working with teams to navigate incidents, prioritise effectively, and ensure progress. You’ll collaborate with engineering, data, and design teams, creating an environment where ideas can be tested and refined, ensuring scalable and meaningful improvements. We’re looking for someone who thrives in a high growth environment, can balance multiple priorities, and understands how to deliver impact efficiently. What You’ll Do • Take full ownership of E2E delivery, from gathering insights to launching and refining features, • Be actively involved in the day-to-day execution, supporting teams and removing obstacles to keep momentum, • Understand and align business goals with real customer needs, ensuring work is focused and purposeful, • Work closely with the Product Director to shape and evolve the product strategy for your area, • Use tools like Amplitude and Jira to manage priorities, track progress, and ensure transparency across teams, • Apply an evidence-based approach, using data, UX research, and feedback to guide product choices, • Work iteratively in an agile environment, ensuring we learn and improve at every stage, • Proven experience in product management within a scale-up environment—this is a hands-on delivery role, not purely strategic, • Strong E2E delivery experience, with the ability to unblock teams and drive execution at pace, • Strong stakeholder management, ensuring alignment across teams while keeping delivery on track, • Ability to balance short-term execution with long-term thinking, ensuring work aligns with overall business goals, • Excellent problem-solving skills, with the ability to cut through ambiguity and drive actions using data, • Experience in marketplaces, e-commerce, or affiliate-driven business models, • Familiarity with Agile methodologies, with a deep understanding of prioritisation frameworks Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we’re genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer • Hybrid working, • 25 days plus public holidays, buy and sell and an additional day off for your birthday, • A company bonus scheme, • Great social events e.g., Christmas party, family fun day, summer party, sports matches, • Learning and development opportunities, • Group auto-enrolment pension plan, • Enhanced maternity, paternity, sick pay, • Company funded private medical insurance, • Healthcare cashback plan, • Employee assistance programme (including mental health support), • Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington #LI-Hybrid Remote Status: hybridLocation 1 24-28 Bloomsbury WayLondonLondonWC1A 2SNUnited KingdomLocation 2 *(if applicable) Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited Kingdom

Meet the Protection Sales Team We’re a growing team of almost 30 dedicated Protection Advisors, led by two experienced Sales Managers. Backed by a vibrant culture and a clear sense of purpose, we’re focused on delivering the right protection solutions for every client. Our work spans Life Insurance, Income Protection, Critical Illness Cover, and Family Income Benefit. With access to a large panel of providers, we tailor each recommendation to suit individual needs- no off-the-shelf policies here. All our leads come exclusively from our 75+ Mortgage Advisors, so we’re always speaking to customers who are already engaged and open to advice. We collaborate closely, move quickly, and support each other every step of the way- making protection simple, personal, and effective. How we work We keep things flexible but structured to make sure we’re there when our customers need us. Our Protection Advisors work a 39 hour week, on 3 shift patterns to align with our opening hours and a 1 hour lunch break. You will have a set weekly rota made up of the below shifts. (Usually 2 Early shifts and 1 x Mid , 1x Late) • Early - 9am-6pm, • Mid - 10am-7pm, • Late- 11am-8pm We keep it fair, balanced, and always aim to work smarter - not longer. What will you be doing? • Picking up live transfers and pre-booked calls from our fantastic team of Mortgage Advisors, • Arranging protection reviews with our customers both new and existing, by contacting them and helping them to recognise the need for protection products., • Conducting in-depth reviews of customers protection needs, especially in relation to protecting their mortgage, by exploring current provision and agreeing future aims., • Provide advice and recommend the best protection products for the customers personal circumstances., • Be a wealth of knowledge on the protection marketplace (income protection, life cover and critical illness) so you can ensure the customer gets the right products at the best price., • Complete Insurance applications and medical questionnaires, • Keeping up to date with financial products and legislation, • Producing insurance quotes and issuing policy documentation and Liaising with underwriters to ensure the best possible outcome for the client. What do we need from you? • Ideally, 2+ years previous experience in an advised Protection role with knowledge of income protection, life cover and critical illness products., • CeMAP, CertPro or R05 - or a willingness to work towards and achieve this in your first 3 months of employment (self-funded)., • You’ll need to have whole of market (WOM) or large panel experience, • Strong verbal and listening communication skills is essential, • We are people people, and that's what our customers love. You’ll need a strong ability to build rapport as well as being skilled and well-versed in handling objections What’s in it for you? • Fully remote – Work from anywhere in the UK, • Competitive salary of £35,000 with Commission Guarantees offered for Months 1 & 2., • Performance-based bonuses – Your results = your rewards, • 25 days holiday + bank holidays – Time to rest, recharge and come back swinging, • Personal development – From courses to coaching, we invest in your growth, • Wellbeing support – Mental health resources, wellness perks, and a genuinely supportive culture, • Good vibes – Regular (virtual) hangouts and fun stuff to keep us connected, • In person social events – Summer Socials and a Christmas Party!, • Career progression – We’re growing fast, and we bring our people along with us We’re not just offering a job - we’re offering a place where you can do your best work, be challenged, and have a real impact. About Mojo Mortgages We're not your average mortgage brokerage. We’re a fast-moving, ever-evolving fintech on a mission to disrupt the industry. With a buzzing, high-energy environment, we’re constantly pushing boundaries to deliver smarter solutions and better outcomes for our customers. Change is constant here, and so is our drive to work faster, think bigger, and raise the bar. This is a place for top performers. People who thrive under pressure, embrace challenge, and want to be part of building something exceptional. We move fast, demand excellence, and celebrate those who bring passion, accountability, and fresh ideas to the table. At the heart of everything we do are our behaviours: Care personally, challenge directly, put people first, keep exploring, love what you do, and always be accountable. If that sounds like you, we want you on the journey with us.

Support the Resident Manager in ensuring smooth building operations and optimal customer experience from move-in to move-out, including managing resident issue resolution and enhancing resident experience through front-of-house interactions. Key Responsibilities: Customer Service Maintain comprehe

Previous customer service experience and basic bike maintenance knowledge are often required. Performing routine maintenance, safety checks, and basic repairs on a fleet of bikes or assisting qualified mechanics. Logistics (for e-bike sharing):.

Are you a Mechanical Engineering Graduate or similar that wants to become a Presales Engineer in one of the industry's leading brands?. The ideal candidate will be London based, have a engineering related degree, and be happy to be customer facing, any experience with HVAC, AC or Heat Pumps would be

At SMART, we help the worlds leading companies maintain their facilities to the best possible standards through a customer centric experience. As a Mechanical Engineer at Smart Managed Solutions, you will be responsible for ensuring all environmental conditions and critical building systems are main

As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. Store Manager - West London | Up to £55,000 + Bonus | Leading Retail Brand. Ready to lead a flagship store and shape the future of reta

Responsibilities * Managing the full sales process from initial enquiry through to vehicle handover * Delivering a professional, consultative customer experience aligned with a prestige brand * Achieving and exceeding agreed sales targets * Building long-term customer relationships to ge

We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary, if you are passionate about delivering great customer service and are willing to learn this could be the role for you.

Are you a driven Sales Executive with experience in the electrical, commercial, or industrial sector, looking to join a specialist business where you can manage your own territory, build long-term customer relationships, and grow your career in technical sales?. On offer is the opportunity to join a

IT Infrastructure Project Consultant. Great opportunity for an IT Infrastructure Project Consultant with excellent customer service experience to support new and existing clients with IT and AV solutions across London.

A fast-scaling fintech is looking to hire a Director of Credit Risk Strategy into a pivotal leadership role within the risk function. This position sits at the heart of how the business balances growth, customer experience and portfolio performance, owning credit risk strategy across the full custo

Team Member - Tills & Grocery - Full Time.As a Team Member in the Tills & Grocery department at Planet Organic, you play a vital role in delivering our mission to promote health and sustainability to our community.You will be the face of our store, ensuring every customer experience is fun, educatio

At SMART, we help the worlds leading companies maintain their facilities to the best possible standards through a customer centric experience.

With decades of experience in HVAC design and installation, plumbing systems, mechanical maintenance and repairs, and industrial mechanical services, our reputation is built on quality workmanship and a genuine commitment to customer satisfaction. At 4i Mechanical Services, we don't just deliver mec

Location: Muswell Hill, London.Salary: £35,000 £45,000 (Dependent on Experience).Monthly Performance Bonus (Post-Probation).Our client is a well-established independent garage based in Muswell Hill, North London, specialising in high-end vehicles and delivering dealership-level customer service.D

At SMART, we help the worlds leading companies maintain their facilities to the best possible standards through a customer centric experience.

Are you passionate about delivering outstanding customer service? Do you have previous experience in a hospitality or customer service environment? Were looking for a reliable and enthusiastic Catering Assistant to join our team at the world-renowned Francis Crick Institute. Assisting with stock con

Field Service Engineer (Garage Equipment). You will receive full training, including GEA accreditation, while working independently on customer sites and delivering a high standard of service. Are you an engineer or technician with experience in a garage, MOT, or workshop environment, looking for a

Role: Customer Support Engineer - DERMS. Provide technical support for DERMS functions such as DER aggregation, forecast. Prior experience supporting DERMS or other OT/IT grid management platforms.

From high-profile events and functions to corporate meetings, youll play a key role in ensuring every customer experience is exceptional. Being present at and overseeing or assisting with events as required. Providing a visible and accessible presence for the coordination of all elements related to

Peal retail teams are some of the industry's most committed and passionate people and our stores represent everything we stand for world-class service, superb quality and knowledgeable associates who provide the perfect luxury experience for every customer.

Manpower are currently seeking an interim Customer Account Manager with previous Amazon Account Management Experience, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. Applicant

Previous experience in sales, direct marketing or customer service is not required; however previous retail, call centre, hospitality, front oh house, care, warehouse, customer service or sales experience is welcome. Entry Level Sales and Customer Service Role - Full time equivalent - No Experience

RG Setsquare's client, a leading maintenance services provider, are seeking skilled Multi Trade Operatives to join their team. The successful candidates will have experience in plumbing and carpentry repairs, undertake various maintenance tasks in core trades and have excellent customer service

Customer Data & Strategy Intelligence Manager (individual contributor) - 12-month + contingent worker. Reporting to the Senior CRM & CX Manager, the successful candidate will be a strategic, data-driven, and analytical individual, holding proficient experience setting strategy within teams and repor

IT Infrastructure Project Consultant. Great opportunity for an IT Infrastructure Project Consultant with excellent customer service experience to support new and existing clients with IT and AV solutions across London. This is a client-facing role combining technical consulting, project coordination

Perks: Company Pool Car for Viewings & Full Travel Expenses Covered.One of the UK's most recognised and trusted property brands.Known for their friendly, professional approach and commitment to delivering an exceptional customer experience, they've built a reputation for doing things the right way,

Talent Management Specialist Location: London (minimum 4 days per week) required to be in Luton whilst training Are you passionate about delivering exceptional customer service and creating a positive experience for candidates? We're looking for a Talent Management Specialist to join our team

Working as a Service Engineer you will: * Providing technical specification to procurement and supervision of suppliers. To be successful for this Service Engineer position, we’re looking for: * Experience in a similar position ideally being field based and working on customer sites. Ide

As a Supervisor, you'll lead by example, supporting the day-to-day running of a customer-facing site and ensuring an outstanding experience from first enquiry through to ongoing account support.

As a Trainee Service Improvement Officer, you will support and deliver priority service improvement projects, carrying out a range of tasks that may include:. You believe that everyone deserves great customer service. You may have no experience of Housing, but you’re looking to

What We’re Looking For: Experience in an Account Manager or Customer-Facing Sales role within printed cartons Strong understanding of carton packaging products and processes Customer-focused with excellent communication and relationship-building skills Commercially aware and comfortable discu

Our client is a globally recognised fashion brand with a strong presence across international markets.Known for its contemporary aesthetic and elevated in-store experience, the brand places a strong emphasis on exceptional customer service, visual excellence, and commercial performance.We are seekin

Guest Experience & Box Office Manager. This is an exciting opportunity for an experienced Guest Experience or Box Office Manager to take ownership of front-of-house cinema operations while leading and developing a customer-focused team. Reporting into the General Manager, you'll be responsible for o

As a Customer Sucess Director you will Experience & Expertise • 8+ years of Customer Success, Account Management, or related leadership experience in Capital Markets, Enterprise B2B SaaS, or Financial Data. Act as the voice of the customer across Product, Engineering, Operations, and Marketing

Senior Software Implementation Consultant with solid experience configuring software applications or systems for customer requirements (ideally with an interest in AI for solution development) is sought on a remote basis by a multi award international InsurTech based near London. With an increase in

Do you love leading people, driving sales, and creating amazing customer experiences? I'm looking for a Retail Manager who's as passionate about people as they are about performance. Proven experience managing a fast-paced retail environment. Retail Manager - Japanese pop-culture playground.

Full Stack Developer - Python, Django / Flask, React, Azure. My client is an International Consultancy who are looking to hire a Full Stack Developer with demonstrable experience in Python, Django, Flask, React, Azure, SQL and YAML to work with a high-profile end customer. Proven Full Stack Developm

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

This is a paid internship with strong potential to develop into a permanent role. Operations & Customer Experience Intern.

Sales and Customer Service Assistant - Immediate Starts Available! (No Experience Required). Have confidence in delivering exceptional customer experiences.

You will provide a friendly, warm and efficient reception service whilst consistently delivering high quality customer care standards to both internal and external clients and contributing to an overall exceptional client experience. At Roodlane Medical, we provide private GP and health screening se

Location: TeddingtonSalary: £40,698 per annum Who we’re looking for We’re looking for a repairs technician who has a particular focus on carpentry to carry out reactive and planned works in our customers’ homes. You’ll be completing installations, repairs and maintenance work. This will include staircases, windows, doors, and furniture, as well as some minor after trade work such as brickwork, plastering and basic plumbing. Doing your job brilliantly means completing your work to the highest level, first time, and making sure we always work in accordance with rules, regulations and our contract. You’ll also keep and maintain records for audit purposes, work collaboratively with other teams, and make sure we’re always working safely. Your experience in a similar all-round multi-trade role along with the ability to undertake various tasks such as plumbing, carpentry, patch plastering and tiling will mean you’re able to make a difference to our customers repairs straight away. By always understanding you’re working in a customer’s home and taking the time to listen, understand and identify the best way forward, you’ll help us to deliver the highest level of customer service and keep our homes safe. Due to the nature of the role being within occupied premises, you will be asked to complete an enhanced DBS check if offered the role. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen Feel a connection? If this sounds like you, click on 'apply now'

Location: TeddingtonSalary: £40,698 per annum Who we’re looking for We’re looking for an Electrician to complete a wide range of duties and responsibilities relating to reactive and planned works, focusing particularly on works of an electrical nature. On a typical day, you’ll complete mainly electrical work in our customers’ homes including but not limited to lighting and power installation, re-lamping of fittings, general repairs or installations and socket replacements. You’ll also keep and maintain records for audit purposes, ensure we test and certify all electrical works in line with regulations and make sure you’re always focused on service and safety. You’ll demonstrate your ability through holding a Level 3 electrical qualification (such as Level National Vocational Qualifications or City and Guilds 2360, 2330, 2357, or equivalent) among other qualifications outlined in the job description. Add to this, a passion for customer service, experience in commercial building services, facilities management, or social housing maintenance, you’ll be able to deliver for every customer, every time. Due to the nature of the role being within occupied premises, you will be asked to complete an enhanced DBS check if offered the role. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen Feel a connection? If this sounds like you, click on apply now!

Location: TeddingtonSalary: £40,698 per annum Who we’re looking for We’re looking for a Repairs Technician to complete a wide range of duties and responsibilities relating to reactive and planned works, particularly focused on plumbing work. A typical day will involve completing various repairs and maintenance work , including installations and maintenance relating to taps and shower valves, bathroom fixtures, shower trays, pumps and light mechanical works. You’ll also keep and maintain records for audit purposes, ensure we always work in line with rules, regulations and our contract and make sure you’re always focused on service and safety. You’ll have experience in a similar all-round multi-trade role and be able to complete tasks such as plumbing, carpentry, patch plastering and tiling. You’ll also have a relevant plumbing qualification, be able to demonstrate general engineer competence and be L8 Legionella awareness qualified together with water regulations competent. On top of this, you’ll be passionate about delivering a show-stopping customer service and be able to work collaboratively across other trades and teams. Due to the nature of the role being within occupied premises, you will be asked to complete an enhanced DBS check if offered the role. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen Feel a connection? If this sounds like you, click on 'apply now'

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Energise your career. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your role: Centrica is looking for a Head of Econometrics to put robust, data‑driven insight at the centre of how we invest, plan, and grow. You'll lead our Marketing Mix Modelling strategy, working with marketing teams and agencies to quantify effectiveness, explain ROI, and guide smarter budget decisions. Your impact goes beyond marketing. You'll shape forecasting across the business-financial performance, energy demand, and consumption, bringing macro‑economic and market drivers into our planning. To thrive here, you'll need sharp commercial instincts, strong stakeholder influence, and the confidence to advise senior leaders. Location : Windsor & London UK, hybrid working (circa 2 days per week in the office). Responsibilities of the role: Marketing Mix Modelling & Marketing Effectiveness * Own and evolve Centrica's MMM capability across brands, channels, and products. * Partner with marketing teams and external agencies to design, review, and challenge modelling approaches. * Translate MMM outputs into clear explanations of marketing ROI, effectiveness, and marginal returns. * Support marketing budget planning and optimisation, ensuring spend decisions are grounded in robust evidence. * Drive a true effectiveness culture, where Brand & Marketing's role is recognised across British Gas as being a growth engine for the business * Managing and interpreting a range of qualitative and quantitative research into customers and market context and trends Forecasting & Economic Insight * Lead and support econometric and time-series forecasting for financial performance, demand, and customer behaviour. * Contribute to energy consumption and demand modelling, incorporating weather and behavioural drivers. * Embed macro-economic factors into modelling and scenario planning to inform strategic decisions. Stakeholder Leadership & Governance * Act as the senior econometrics partner to Marketing, Commercial, Finance, and MD-level stakeholders. * Present complex analysis in a clear, decision-focused narrative. * Ensure high standards of model governance, transparency, and analytical rigour. Capability & Team Leadership * Set best-practice standards for econometrics across the organisation. * Coach and develop econometricians and analysts, fostering a culture of analytical excellence. * Shape the future roadmap for econometrics, tooling, and integration with wider analytics and AI capabilities. Here's what we're looking for: * Extensive experience in econometrics and Marketing Mix Modelling within complex organisations. * Strong understanding of media, marketing, pricing, and promotional levers and their commercial impact. * Expertise in time-series analysis, regression, and forecasting methodologies. * Strong macro-economic awareness and ability to link external trends to business outcomes. * Proven ability to influence senior stakeholders with clear, evidence-based insight. * Self-driven, resilient, and comfortable operating in ambiguous, high-impact environments. Why should you apply? Thinking of applying? Do it! A better you, paves the way for a better tomorrow. That's why last year, over 3,000 colleagues made an internal move across Centrica - we're proud to champion squiggly careers because your journey is just as important as ours. If you bring your energy, we'll give you a platform to energise your career. Why don't you visit our ___ and explore our digital learning offering for any material which can upskill you in your current role - and get you ready to interview for your next one? Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. Chat to your manager too - it's important they understand your goals and can help support you.

Job Description Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Manager needed with experience in resales and staircasing Resales and Staircasing ManagerTemporary 3 months initially with potential to be extendedCompetitive RatesHybrid – 3 days a week in the office in Central LondonManage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of 7 staff, 5 officer level and 2 administrators.As the successful candidate you will be responsible for the below: • Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners., • Ensure all enquiries and transactions are efficiently managed within agreed SLAs., • Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements., • Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary., • Lead on a portfolio of cases, as well as providing support to the team on more complex transactions. 4769288