Customer experience jobs in Oadby - Page 5Create job alerts

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service. The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction.

Global Customer Experience Specialist.

Minimum of 2 years of experience in customer support via chat or voice. At least 2 years of experience using CRMs like Zendesk or Salesforce. A minimum of 2 years of experience with Google Workspace (Docs, Sheets, Gmail, etc.

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

A travel service provider in the United Kingdom is looking for a Customer Experience Representative (Remote) to provide essential support to clients. This part-time role involves responding to inquiries, resolving challenges, and ensuring customer satisfaction through clear communication and active

A leading UK electricity distribution company seeks a Head of Customer Experience to drive customer-first culture and transformations. Candidates should possess demonstrable experience in overseeing significant transformation projects with a focus on improving customer scores and stakeholder engagem

A leading retail brand in North London is seeking an experienced Store Manager to join their team. The ideal candidate will lead a high-performing team, deliver exceptional customer service, and drive commercial success in a fast-paced environment.

Senior Customer Experience Specialist. As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. Experience in a SaaS or technology‑based customer‑facing role (support, success, or similar).

In this role, you will deliver exceptional customer service, manage orders, and provide quotes. The ideal candidate should have strong interpersonal skills and a proactive attitude to enhance customer satisfaction.

A popular retail brand in Greater London is seeking a Seasonal Sales Associate to enhance customer engagement and meet sales goals. Responsibilities include building connections with customers, maintaining operational standards, and participating in team initiatives. Ideal candidates should have str

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls , focusing on assis

A leading home-building company in the UK is looking for a dedicated professional to enhance customer experience during the home purchase process. Ideal candidates would possess experience in housing sales, exceptional customer service skills, and the ability to manage their work autonomously.

The role involves ensuring exceptional customer experiences, supporting daily tasks, and collaborating on operational improvements. This temporary position requires a confident leader with solid customer service skills who can motivate a team and manage store operations.

Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficial. Support in building the feedback loop between quality, customer service, training and operations to continuously improve standard

A leading retail company in Greater London seeks an Assistant Store Manager to oversee operations and support the Store Manager in enhancing customer experience and store performance. The ideal candidate will have management experience in a fast-paced retail environment, strong leadership abilities,

Join our dynamic team and drive extraordinary experiences for our customers. A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. The role requires expertise in account management

The ideal candidate will have over 8 years of experience in customer experience management within the tech industry, excellent leadership skills, and a proven record of improving customer service. This position involves developing comprehensive customer experience strategies and overseeing customer

A leading retail brand in Greater London is looking for an Assistant Store Manager.You will support the Store Manager, drive sales, and lead a high-performance team, ensuring exceptional service.Candidates should have a proven track record in a fast-paced environment and possess strong leadership qu

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. Proven experience leading engineering teams focused on customer exper

Customer Insights : Utilise data and customer feedback to gain insights into customer behaviour and preferences, and use this information to drive improvements across our service experience. Technology / Tooling Integration : Leverage technology and digital tools to enhance the customer experience,

We are looking for an experienced and inspiring leader to join our team as Head of Customer Experience on an interim basis. Experience in delivering customer satisfaction frameworks and leading cultural change. Head of Customer Experience – six‑month fixed term.

The ideal candidate will have a strong focus on operations and customer experience, ensuring a welcoming environment for both staff and customers. This full-time role is suitable for individuals with experience in retail management who are passionate about delivering exceptional customer experiences

Ideal candidates should have a passion for luxury products and experience in customer service. This part-time position involves providing exceptional customer service, showcasing in-depth brand knowledge, and maintaining the store's visual standards.

A leading consulting firm seeks a Consultant, Strategic Advisory to shape transformational change through innovative customer experiences in the UK or Germany. Ideal candidates have 5-7+ years in customer experience, a strong educational background, and the ability to deliver on client needs in a fa

This role focuses on building rapport with customers, meeting sales targets, and providing an outstanding buying experience. Previous automotive sales experience is a plus, but full training will be provided. The ideal candidate will have a strong retail sales background and exceptional customer ser

A retail company located in Greater London is seeking a Customer Host Supervisor to lead the team and deliver exceptional customer experiences.

Key responsibilities include managing operations, ensuring safety and efficiency, and leading the Customer Experience Team.

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction.

Responsibilities include processing customer orders using Oracle, managing customer complaints, and ensuring excellent service delivery. Ideal candidates will have customer service experience, fluency in English, and strong communication skills. A global medical technology company is seeking a Custo

In this full-time position, you will engage with customers, promote the benefits of BMW / MINI, and ensure exceptional customer service. Ideal candidates will have retail experience and a passion for customer service.

The GreyNoise Customer Experience Specialist (CXS) is part of the GreyNoise Customer Experience (CX) team, which provides our customers with an industry-leading experience. Act as the customer advocate within GreyNoise to ensure customer needs and requests are reviewed and responded to promptly, wor

A local government council in the UK is offering a secondment opportunity for individuals to join the Customer Experience Programme. The position is part of a vital initiative aiming for efficient and consistent customer experiences in Birmingham. This role focuses on transforming services to ensure

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. The role involves managing various store operations, including customer service and clinical activities like patient pre-screening.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation‑inspiring complex change, e

A leading debt resolution firm in the United Kingdom is seeking a Customer Experience Specialist to enhance customer journeys and support them in resolving past-due accounts. Responsibilities include negotiating with customers through various channels and aiding them in creating effective repayment

Customer service experience required; travel or hospitality experience preferred. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Travel Customer Experience Representative (Remote).

A prominent retail group in Greater London is seeking a passionate Style Advisor to enhance customer experiences. In this role, you will engage with customers, offer tailored advice, and assist in daily store operations.

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A leading retail company in Greater London is seeking a Style Advisor to provide exceptional customer service and enhance the shopping experience. The ideal candidate will be reliable, communicative, and motivated to achieve sales goals while delivering a remarkable in-store experience. In this role

Applicants should have substantial experience in User Experience design and strong skills in prototyping and layout. This role focuses on crafting the end-to-end user experience while balancing business requirements with user needs.

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. You will foster a customer-first culture, ensuring a high-quality aftercare experience. This role offers significant opportunity for growth while championing customer satisfaction.

A technology company is seeking a Head of Customer Experience & Contact Center Operations in London. The role requires senior leadership experience in multi-site customer service and contact center operations, focusing on service performance and workforce planning.

The role involves optimizing clients' CRM strategies, leveraging technology for enhanced customer experiences, and collaborating with project teams. Ideal candidates will have experience in CRM, strong problem-solving skills, and excellent interpersonal abilities.

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.