Customer experience jobs in Southall - Page 16Create job alerts

Who We Are Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people. The Role We are looking for an experienced and motivated Emergency Lighting Engineer to join our growing team predominantly within London with the core hours being Monday to Friday 08:00 - 17:00. You will be responsible for carrying out emergency lighting testing, installation, and servicing across a variety of domestic and commercial properties, primarily within social housing and local authority sectors Key Responsibilities Experience carrying out monthly, quarterly, and annual emergency lighting tests Capability to replace failed equipment (lamps, batteries, ballasts, gear trays, fittings etc.), including first-time rectification within self-certified limits Confident in documenting all work accurately using Oneserve and/or EasyCert Deliver excellent customer service and professionalism at all times Adhere to company policies and operational standards Take part in training and support continuous business improvement Carry out additional duties as required by management Work safely in accordance with current Health & Safety regulations What Were Looking For Strong knowledge of the electrical industry and emergency lighting systems Knowledge of SMART LED lighting systems Proven diagnostic and fault-finding ability Identification and reporting of failed equipment Ability to work as part of a team Accurate reporting and excellent attention to detail Confident using mobile devices to complete electronic job sheets Good practical skills and customer communication Positive attitude, reliability and good timekeeping What You Will Have L3 Diploma in Electrical Installations 18th Edition (C&G 2382-18) Full UK driving licence (held for at least 12 months) Knowledge of BS 5266 - Emergency lighting standards (desirable) City & Guilds NVQ Level 3 Electrotechnical Qualification (desirable) AM2 Assessment (desirable) What We Offer At Fixatex, we believe great work deserves great rewards. You can expect: Competitive salary based on experience Private healthcare contribution Increasing holiday allowance with length of service Company vehicle with private mileage allowance and fuel card Supportive sick pay and wellbeing policies Access to a fully stocked warehouse Ongoing training and development in our purpose-built training centre Clear progression opportunities A genuine team environment where everyones input matters A supportive workplace that recognises the need for flexibility Regular team events and celebrations £1000 employee referral scheme Our Values Were proud of the culture weve built and are looking for people who live by our values: Care like its family Ownership at every level One team with integrity Keep raising the bar If youre a qualified, motivated electrical professional who values quality work, teamwork, and long-term growth, wed love to hear from you. Apply today and become part of the Fixatex family. We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit. Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential. TPBN1_UKTJ

About The Role HomeServe are now recruiting for directly employed Drainage Engineers to join our team! • Location - South West London • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work • Salary - £34,720 - £39,310 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • HPWJ Water Ticket • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Building Safety Project Manager Lead complex building safety and construction projects, including cladding remediation and compliance programmes, ensuring high standards, stakeholder engagement and effective project delivery across residential properties. If you’ve also worked in the following roles, we’d also like to hear from you: Construction Manager, Building Safety Manager, Project Engineer, Contracts Manager, Site Manager, Building Program Manager, Building Programme Manager, Construction Project Manager, Fire & Building Safety Project Manager, Cladding Remediation Project Manager, Property Safety Project Manager, Building Safety Compliance Project Manager, Major Works Project Manager (Building Safety), Housing Building Safety Project Manager SALARY: £67,232 to £70,770 per annum + Generous Benefits LOCATION: Ealing/Hybrid with regular travel to site, including areas such as London, Winchester and Bristol JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Building Safety Project Manager to lead high-impact remediation and building safety projects within a residential property portfolio. As Building Safety Project Manager you will manage construction projects from inception to completion, including cladding remediation works, contractor management, budget control and stakeholder engagement, ensuring compliance with health and safety and CDM regulations. The successful Building Safety Project Manager will bring experience from housing, construction or similar built environment sectors, with a strong understanding of fire and building safety, enabling the delivery of safe, compliant and high-quality outcomes for residents. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Building Safety Project Manager include: • Project Delivery: Manage remediation and building safety projects from planning through to completion, • Contractor Management: Oversee consultants and contractors, ensuring clear roles, responsibilities and value for money, • Programme Coordination: Maintain delivery schedules, attend site meetings and ensure projects remain on track, • Budget Control: Manage project budgets, expenditure, valuations and contract administration, • Compliance Oversight: Ensure adherence to health and safety standards, CDM regulations and building safety requirements, • Stakeholder Engagement: Build effective relationships with internal teams, residents and external partners, • Resident Communication: Lead on engagement activities including meetings, updates and forums, • Reporting: Produce clear and timely reports tailored to stakeholders, • Documentation Management: Maintain accurate records and utilise IT systems effectively, • Issue Resolution: Respond to customer queries and complaints to a high standard CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience delivering building safety, remediation or construction projects, • A background in housing, construction or a similar built environment, • Strong knowledge of health and safety regulations and CDM compliance, • Proven experience managing project budgets, contracts and cash flow, • Excellent communication skills with the ability to engage stakeholders and residents, • Experience coordinating contractors and multidisciplinary project teams, • Strong IT skills including Microsoft Office, databases and reporting tools DESIRABLE • Qualification in construction, engineering or a related discipline (HNC/HND or higher), • Professional membership (e.g. RICS, IFE, IFSM) or willingness to work towards, • Experience working on occupied residential buildings, • Full UK driving licence and willingness to travel to sites within the M25 (covering London and the South) BENEFITS The company offer a wide range of staff benefits, which include: • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service • Up to 8% contributory pension • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family • Access to flexible benefits, salary exchange options, and a wide range of staff discounts The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. Successful candidates will need to undergo a Basic DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14534 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Job Title: Catering Assistant Location: London Borough of Harrow, various sites across the borough Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract Type: Temporary (initially 3 months, ongoing) Hours: 04:30am to 11:00am Pay Rate: £14.71 per hour PAYE Work Arrangement: On-site Job Description Supporting the Council's in-house catering team, you will assist in delivering a high-quality, efficient food service across multiple sites, including canteens, hospitality, and Meals on Wheels. The service provides breakfast, lunch, grab-and-go options, and catering for meetings and events. This is a fast-paced, customer-focused environment requiring teamwork and flexibility. Main Duties and Responsibilities Assist with food preparation, cooking, and service Maintain cleanliness of kitchen and dining areas Support stock control and check deliveries Follow food safety and health & safety procedures Operate tills and handle payments Provide excellent customer serviceAbout You Essential Basic knowledge of food hygiene and health & safety Good communication and teamwork skills Ability to work under pressure Customer-focused and friendly Basic numeracy for cash handlingDesirable Experience in catering or hospitality Food Hygiene Certificate About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Freightserve recruitment are looking for a Life Science Customer Operations Agent for a well-established niche sector Freight Forwarder based in the West Drayton, Middlesex area. Experience: Preferable Knowledge of Air or Road Logistics; Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt Main Responsibilities: Domestic and International freight forwarder for the transport of time-Critical, temperature-sensitive biological & pharmaceutical shipments. * To prepare and present quotes for Air & Road consignments. * To provide Customer Service Excellence for both verbal and written communications. * Complete assigned tasks within agreed timeframes. * Complete bookings and sales according to both Customer & Company's timescales. * To ensure data & security integrity of both Customer & Company's information is always controlled. * Co-ordinate with other offices & Groups. * Co-ordinate transport with both UK & Overseas approved strategic service partners. * To provide guidance on appropriate paperwork for customs clearance. * Prepare & co-ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation. * Prepare & complete Customs Control submissions for Imports & Exports. * To work with all types of cargo and all necessary associated tasks. * To use company vehicles on occasion to deliver and collect paperwork and or shipments. * To undertake any training courses required to understand and complete job tasks. * To co-ordinate Group project tasks as and when directed. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Sales Consultant Location: North West London Salary: Up to £34,384 per annum + Bonus Job Type: Permanent, Full-Time Perks & Benefits: Bonus Structure Travel Expenses Excellent Progression Opportunities 25 Days Holiday + Extra Day for Your BirthdayAbout the Sales Consultant Role A leading self-storage provider in the South is growing fast and looking for a Sales Consultant to join their dynamic team. With ambitious expansion plans - including new store openings and increased headcount, this company is striving to be “Best in Class.” As a Sales Consultant, you’ll be at the heart of the business, driving sales, delivering excellent customer service, and ensuring high store standards. You’ll play a key role in shaping the customer experience and making an immediate impact. What We’re Looking For in a Sales Consultant Sales & Customer Service Experience: Previous B2C/B2B sales, telesales, or customer service experience is essential. Strong Communicator: Excellent verbal and written English, with good numerical skills. KPI-Driven: Motivated by targets and sales growth. Customer-Focused: Passionate about delivering exceptional service and seeing tasks through to completion.Key Responsibilities of a Sales Consultant Sales & Customer Engagement: Build strong relationships with customers and manage their journey from enquiry to sale. Convert leads into paying customers and upsell additional services (e.g., enhanced liability coverage). Promote in-store merchandise and recommend relevant products. Store Operations & Administration: Maintain high store standards through daily checks, ensuring cleanliness and security. Handle general admin tasks: client correspondence, emails, stock taking, deliveries, and store audits.Why Join Us as a Sales Consultant? Work within an award-winning, high-performing team Excellent career progression opportunities Be part of a company with exciting growth plansApply Now! This role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query

Salary: £32-35,000 per annum (dependent on experience) Full-time - permanent - straight daytime shifts - alternate weekends off Love hospitality but tired of the late nights? We're delighted to be recruiting on behalf of a thriving company owned daytime restaurant near Brentford , known for its warm welcome, delicious fresh food, and high standards of service. This is a fantastic opportunity for an experienced and motivated Restaurant Manager, or a strong assistant manager keen to step up, to take the lead in a busy, well established venue - working straight daytime shifts only, with no evenings ever! The role: As Restaurant Manager you will oversee the day-to-day operation of this busy, quality and customer service led restaurant. You'll lead from the front - ensuring smooth service, inspiring your team, and maintaining the highest standards of food, service and presentation. Key responsibilities include: Managing all daily restaurant operations Controlling labour, stock, budgets and costs to achieve financial targets Recruiting, training, and developing your team to deliver excellent service Leading from the front in all areas of the business - including hands-on support in service and occasionally in the kitchen Maintaining high operational standards, compliance, and company procedures Delivering consistently outstanding customer service Meeting and exceeding company targets and KPIs' About you: We're looking for someone with: Experience as a Restaurant, Cafe, Food-led Pub, or Coffee Shop Manager A background in busy quality fresh food operations Strong financial and commercial accumen with P&L accountability Excellent leadership, communication, and people management skills A hands-on lead by example approach and keen attention to detail Sound understanding of legislation, compliance and food safety A positive and outgoing personality with a genuine passion for hospitality IT literacy and confidence with systems and processes Benefits: Straight daytime shifts only - no evenings ever! Alternate weekends off - for a great work-life balance Free on-site parking Employee discounts Company pension scheme This is an exciting chance for an ambitious hospitality professional who loves delivering great food and service - and wants to enjoy a genuine work-life balance. Apply today If this sounds like your perfect next step, apply today through Penny Cook Recruitment. Please note: You must be resident in the UK and eligible to work. Due to the high volume of applications, please bear with us if there's a short delay in our response. Penny Cook Recruitment is an equal opportunities employer, proudly dedicated to recruitment within the UK hospitality industry. TPBN1_UKCT

Salary: £19,643 per annum, plus excellent benefits Hours : Monday to Friday, 9:00am to 3:00pm with half hour for lunch Location: Heath Lodge, Marsh Road, Pinner, HA5 5PB About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development in Pinner. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. How you'll be rewarded Annual holiday entitlement of 24 days + Bank Holidays A day off on your Birthday Life Assurance Eye Care reimbursement Colleague Introduction reward scheme Professional development and qualifications Thorough induction and ongoing training Immensely rewarding work About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy. TPBN1_UKTJ

We are seeking an experienced Warehouse Operative/ Driver with a full, clean UK drivers licence for our client based in the West London area. When not working in the warehouse, the sucessful Warehouse Operative/ Driver candidate shall assist with the deliveries of high quality goods manufactured by our multi-national client. MAIN DUTIES/RESPONSIBLITIES of Warehouse Operative/ Driver: * Picking and packing * Loading and offloading vehicles and trailers * Day-to-day administration * Participation in the stock take. * Filling in of Check Sheets, Delivery Notes * Weighing and labelling of goods * Pallet straping and shrink wrapping * When not working in the warehouse, the Warehouse Operative/Driver candidate shall be conducting deliveries of the company's high quality goods, driving a 3.5 ton Vehicle Essential Warehouse Operative/ Driver candidate requirements: * Must hold a full, clean UK drivers licence * Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry * Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction * Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner * Maintain company property to the required standard * Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company * As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook * Need previous experience of the Health and Safety standards of the warehouse * Be prepared to assist with out-of-hours services to customers when the need arises. as well as any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director * A Forklift / Counter Balance licence would be an advantage * Excellent grasp and understanding of Maths and English written and verbal is essential HOURS: 07:30am - 5pm Monday to Friday, You must be prepared to work longer hours to meet company targets, This is inclusive of london living wage , the standard hour rate is £13 with agency once the succesful candidate goes perrm there rate will go to £13.50 . You must be prepared to work longer hours to meet company targets,Over time is paid at time and a half of £19.50 ph with agency. This is a temporary ongoing position with the possiblity of securing a permanent for the sucessful Warehouse Operative/ Driver candidate. We look forward to hearing from enthusiastic Warehouse Operative/ Driver candidates at Team CV LTD

Job Title: Halls & Hospitality Officer Location: Twickenham, TW1 3EB (fully office based) Hourly rate £17.50 PAYE / £22.74 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role Are you an organised, customer‑focused professional with a passion for delivering exceptional events and hospitality services? Richmond and Wandsworth Councils are looking for a Halls & Hospitality Officer to join our dynamic Facilities Management Operations team. In this varied and fast‑paced role, you will be responsible for planning, coordinating and delivering events across our public hall portfolio-ensuring every customer receives a seamless and memorable experience. You'll be the key point of contact for internal and external clients, guiding them from enquiry through to event delivery, while ensuring high standards, legal compliance and best value for the Councils. What You'll Be Doing ✅ Managing venue hire and supporting customers through the full event cycle ✅ Handling enquiries by phone, email and face‑to‑face, negotiating bookings and tariffs ✅ Coordinating event logistics including AV support, security, catering and suppliers ✅ Overseeing events on the day-set‑ups, customer liaison and contractor coordination ✅ Processing bookings, payments, deposits and financial administration ✅ Supporting ceremonies related to marriage and civil partnerships, ensuring legal compliance ✅ Contributing to marketing initiatives to raise the profile of our venues ✅ Maintaining accurate financial records and reporting for forecasting and business planning ✅ Supporting the wider FM Operations team with a "Right First Time" approach ✅ Ensuring safe, inclusive and high‑quality service delivery across both boroughs About You We're looking for someone who: Has strong customer service skills and a professional, friendly approach Thrives in a reactive, fast‑paced operational environment Is confident managing events and coordinating multiple stakeholders Has excellent organisation and communication skills Can work flexibly-including occasional out‑of‑hours support Is comfortable handling financial processes and administrative systems Supports equality, diversity and inclusion in all aspects of their workExperience within events, facilities management, hospitality, or public venue operations is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Team Leader/Office Manager in Twickenham *£45K *Office Based 80% of the role includes coordinating travel arrangements and 20% other Office Manager duties. Salary: Up to £45k + Generous Benefits Package Location: Twickenham, on-site with parking Hours: 9am to 5pm Start Date: ASAP, Ideally Are you an organised and proactive individual looking to join a company best known to have "great people," a "friendly team," and a "customer‑centric attitude!" Our client is on the hunt for a professional Senior Team Leader to support the executive leadership team in Twickenham. This is a fantastic opportunity to be at the heart of operations while contributing to the smooth running of the European offices! About the Role: As a Senior Team leader, you will play a vital role in ensuring the efficiency and effectiveness of our leadership team. Your responsibilities will blend high-level support with essential office management and travel coordination across Europe. If you thrive in a fast-paced environment and enjoy juggling multiple tasks, this position is perfect for you! Key Responsibilities: Provide high-level administrative support to senior executives, managing calendars, organising and booking travel and accommodation, coordinating meetings, and overseeing inboxes. Prepare, edit, and organise various documents, including reports and presentations. Coordinate internal and external meetings, from board meetings to leadership offsites, ensuring all logistics are seamlessly handled. Take detailed minutes and follow up on action items, which may involve travel to offices across Europe. Handle confidential information with discretion and professionalism. Liaise with internal departments and external stakeholders on behalf of executives. Support project tracking, reporting, and conduct ad hoc research as required.Office Management Duties: Oversee daily office operations and maintain office cleanliness. Manage office supplies, equipment, and vendor relationships. Ensure compliance with health & safety regulations and coordinate facility needs. Assist with onboarding new employees, including desk setup and access provisioning. Organise company events, team meetings, and social activities.Travel Management (Europe-wide): Book and manage complex, multi-leg travel itineraries for executives and team members across Europe. Coordinate flights, trains, hotels, car rentals, and visa arrangements as needed. Maintain a central travel calendar and ensure alignment with business priorities. Monitor travel budgets, ensuring compliance with company travel policies. Act as the point of contact for travel-related issues, changes, or emergencies.Skills & Experience: Proven experience as a Team Leader, Office Manager, or a similar role. Strong organisational and multitasking skills with exceptional attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (e.g., Teams, SharePoint). Experience managing travel logistics across multiple countries and time zones. Ability to work independently, handle confidential information, and exercise sound judgement. Experience in a multinational or pan-European business environment is a plus. What We Offer: A dynamic and collaborative work environment. Opportunities to work closely with senior leadership and make a meaningful impact. Competitive salary and benefits package. Exposure to international operations and travel coordination.If you're ready to take on this exciting challenge and contribute to our client's success, we'd love to hear from you! Apply today and become a key player in a thriving organisation! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Water Meter Engineer – Richmond We are currently seeking a reliable and motivated Water Meter Engineer to join a respected utilities services provider. As a Water Meter Engineer, you will visit residential properties, blocks of flats and business premises across the Richmond area to record accurate readings and complete essential testing. This Water Meter Engineer role will suit someone who enjoys working independently, has strong customer communication skills, and is happy working outdoors. experience working as a Meter Reader or similar industry is required As a Water Meter Engineer, you will also be responsible for maintaining accurate records, ensuring meter access, and liaising with homeowners, tenants, clients and site managers. You will play a key part in maintaining an efficient and reliable service. Location: Richmond area Salary / Hourly rate / Benefits: • £12.71 per hour • Weekly pay • Company van and fuel card provided • Full training provided Shift patterns or hours: • Monday to Friday, morning start (full-time) The required skills and experience for this role are: • Full UK manual driving licence (Category B) • Strong communication and customer service skills • Ability to work independently and manage daily routes • Reliable and able to follow processes accurately The preferred skills and experience are: • Experience as a meter reader or within a similar industry • Previous field-based or utilities experience (not essential) • Comfortable working outdoors in all weather conditions • Experience in customer-facing roles Apply now for more information or call Giovanna on (phone number removed) for more information

Cafe Restaurant Manager - Lead a busy community restaurant in Brentford with evenings free Are you an experienced Cafe Restaurant Manager in Brentford looking for genuine work-life balance? This is a fantastic opportunity to lead a busy, high-footfall cafe restaurant at the heart of the local community, operating a structured daytime service. This role would suit a confident Cafe Restaurant Manager who thrives in retail-led or customer-focused environments where leadership, organisation and consistency drive success. It would also suit a strong Assistant Manager ready to take the next step into a full Cafe Restaurant Manager role. Why apply for this Cafe Restaurant Manager role in Brentford? Salary up to £35,000 Staff discount Alternate weekends off Evenings free - genuine work-life balance Lead an established team in a busy daytime operation Clear progression opportunity for a strong Assistant Manager Be part of a venue that plays a key role in the local community Key Responsibilities Lead and manage all aspects of a busy cafe restaurant from breakfast through lunch Provide visible, hands-on leadership during service Deliver excellent customer experiences in a fast-paced environment Maintain high standards of cleanliness, presentation and food safety Take ownership of opening and closing procedures Manage rotas, stock control, budgeting and team development Drive sales through strong service standards and local marketing initiatives What we're looking for Proven experience as a Cafe Restaurant Manager, Cafe Manager, Assistant Manager or Restaurant Manager Background in retail restaurants, cafes or customer-focused food operations Strong leadership skills with the ability to motivate and develop a team Highly organised and confident managing volume service Passionate about food, coffee and customer service Able to commute reliably to Brentford, including early starts If you're an Assistant Manager ready to step up into your next role, this could be the move that gives you structure, stability and a great team around you. Apply now - we'd love to hear from you. Job Number | 935227 IND / F&B Location | Brentford Role | Cafe Restaurant Manager Consultant | Kevin Thomas Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. TPBN1_UKCT

JOB TITLE: Facilities Events Porter LOCATION: Full time office based, Ealing (W5 2HL) PAY RATE: £16.60 paye (per hour) START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week (Shift will be 07:00 - 14:30 / 12:00 - 19:30 Monday to Friday with the occasional weekend cover) Role purpose: To assist the EalingFM and Hospitality & Events teams to develop a commercial culture & customer-focused environment for all events and meetings at Perceval House, Ealing Town Hall, Greenford Hall and at any other LB Ealing venues as required. To provide porterage support to the team to deliver both internal and external events and meetings. Key accountabilities: To assist the events managers and FM service delivery with all aspects of event and meeting planning and execution by providing an efficient and timely portering service. To clean and set up meeting rooms and halls for events with furniture as instructed and required. Daily policing of meeting rooms, producing usage lists, ensuring sufficient supply of flip chart paper, and checking furniture layouts are correct and match occupancy levels. To set up IT audio visual and other equipment for meetings and events, demonstrate to hirers the correct way to use any equipment and ensure correct storage of equipment when not in use. To set up stalls as required in the booking system. This includes trestle tables and tablecloths for the Ground Floor of Perceval House. To ensure sufficient supply of A4 and A3 printing paper is available at printing areas at all times and advise the Business Support Officer on any alternatives in quantity as and when required. Ensure print areas are clear and free of clutter. To organise notice boards, removing old out of date notices and placing new notices as requested. To print and laminate notices as required. To ensure deliveries to the back door are organised safely and distributed efficiently. To ensure that all cleaning products are safely used at all times and are stored appropriately. To report any defects in fittings and fixtures and any damaged or missing equipment, promptly and properly to the Senior Events Manager or FM Help Desk and with impact on customers minimised Knowledge, skills & experience: Ability to work independently and take responsibility for actions as well as being a good team player. Ability to communicate to a good standard, both written and spoken, at all levels. Experience of manual handling. Have a basic knowledge of health and safety requirements relevant to events and building services operations. Basic computer knowledge to include ability to use events software to check room setups and ensuring all rooms are cleaned and setup as per description/ floor plan where required. Previous porterage experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco are seeking several experienced Housing Solutions Officers to join a dynamic team within a local authority. This is an exciting opportunity to make a real difference by supporting residents and delivering effective housing solutions. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (Ealing, W5 2HL), remainder at home Duties Investigate and determine eligibility, priority need, and intentionality under relevant legislation. Issue legally sound decisions and notifications within statutory timeframes. Negotiate with landlords and housing providers to secure accommodation. Liaise with internal teams and external agencies to deliver effective housing solutions. Maintain accurate case records using housing management systems. Identify and report safeguarding concerns for vulnerable individuals. Stay updated on housing legislation and best practice guidance. Essential Skills In-depth Knowledge of Housing Legislation: Strong understanding of the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017. Case Management Expertise: Ability to manage complex caseloads efficiently and meet statutory deadlines. Assessment & Decision-Making: Skilled in conducting homelessness assessments and making legally sound decisions. Communication Skills: Excellent verbal and written communication for liaising with applicants, colleagues, and external agencies. Problem-Solving: Ability to identify risks early and implement effective interventions to prevent homelessness. Negotiation & Advocacy: Experience negotiating with landlords, housing providers, and support services. IT Proficiency: Competent in using housing management systems and Microsoft Office applications. Customer Service Orientation: Empathetic and professional approach when supporting vulnerable individuals. Organisational Skills: Ability to prioritise tasks and work under pressure in a fast-paced environment. Why Apply? Competitive daily rate Flexible hybrid working IT equipment provided Opportunity to make a meaningful impact in the community Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

EA & Office Manager in Twickenham *Up to £48K *Office Based Salary: Up to £48k plus bonus opportunity, private medical, Life insurance, paid volunteering leave, enhanced maternity pay, pension, EAP, Global Employee Recognition Scheme and a modern office in a nice location! Location: Twickenham, office based on-site & residential parking Hours: 8.15am to 5pm and 8am to 3pm on Fridays Start Date: ASAP, Ideally Are you an organised and proactive individual looking to join a company best known to have "great people," a "friendly team," and a "customer‑centric attitude!" Our client is on the hunt for a professional EA with Office Management skills to support the executive leadership team in Twickenham. This is a fantastic opportunity to be at the heart of operations while contributing to the smooth running of the European offices! About the Role: You will play a vital role in ensuring the efficiency and effectiveness of our leadership team. Your responsibilities will blend high-level executive support with mainly office management and travel coordination across Europe. If you thrive in a fast-paced environment and enjoy juggling multiple tasks, this position is perfect for you! Key Responsibilities: Provide high-level administrative support to senior executives, managing calendars, coordinating meetings, and overseeing inboxes. Successfully handle complex travel and accommodation for up to 4 Directors on a weekly basis Prepare, edit, and organise various documents, including reports and presentations. Coordinate internal and external meetings, from board meetings to leadership offsites, ensuring all logistics are seamlessly handled. Take detailed minutes and follow up on action items, which may involve travel to offices across Europe. Handle confidential information with discretion and professionalism. Liaise with internal departments and external stakeholders on behalf of executives. Support project tracking, reporting, and conduct ad hoc research as required.Office Management Duties: Oversee daily office operations, fostering a professional and efficient working environment. Manage office supplies, equipment, and vendor relationships. Ensure compliance with health & safety regulations and coordinate facility needs. Assist with onboarding new employees, including desk setup and access provisioning. Organise company events, team meetings, and social activities.Travel Management (Europe-wide): Book and manage complex, multi-leg travel itineraries for executives and team members across Europe. Coordinate flights, trains, hotels, car rentals, and visa arrangements as needed. Maintain a central travel calendar and ensure alignment with business priorities. Monitor travel budgets, ensuring compliance with company travel policies. Act as the point of contact for travel-related issues, changes, or emergencies.Skills & Experience: Proven experience as an EA, PA, Office Manager or similar Strong organisational and multitasking skills with exceptional attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (e.g., Teams, SharePoint). Experience managing travel logistics across multiple countries and time zones. Ability to work independently, handle confidential information, and exercise sound judgement. Experience in a multinational or pan-European business environment is a plus.What We Offer: A dynamic and collaborative work environment. Opportunities to work closely with senior leadership and make a meaningful impact. Competitive salary and benefits package. Exposure to international operations and travel coordination.If you're ready to take on this exciting challenge and contribute to our client's success, we'd love to hear from you! Apply today and become a key player in a thriving organisation! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

No customer service representative experience required.

It's a systems-led customer experience position where you'll be equally comfortable talking to a frustrated subscriber and fixing their account on the spot. Beyond the day-to-day, you'll be a key feedback loop into the wider business, flagging retention risks, recurring issues and customer insight t

Kickstart Your Sales Career: Amazing Benefits & Full Training!.Immediate Starts Available in London.Perfect for Entry Level Candidates or Anyone Looking to Learn and Develop High-Demand Sales & People Skills.Due to recent growth, our client is actively recruiting individuals to join their successful

We're looking for a Customer Experience Team Leader to join our Rollover team — a well-known, fast-growing food brand — where you'll play a key role in shaping how we support and engage with our customers every day. You'll lead a customer-focused team, ensuring we deliver a seamless, high-qualit

Customer Sales Representative - No Experience. Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment. If you have a passion for driving growth, with fantastic communication skills and have the abilit

Looking for a sales opportunity but dont have much experience? Feeling stuck in retail or sales with limited growth and earning potential?. Our London-based client has entry-level sales roles available, ideal for candidates with or without prior experience. Strong English speaking and writing skills

More about the company you will be working for Please be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for Muir.Muir was established in 1968 and have beenworking with people to maximise their quality of life ever since.They own and manage mo

We’re looking for a highly organised and detail-oriented Customer Experience Specialist to join our insurance contact centre team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum

More about the company you will be working for Please be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for Muir.Muir was established in 1968 and have beenworking with people to maximise their quality of life ever since.They own and manage mo

You’ll be trusted to handle customer queries, identify opportunities for improvement, and help us deliver a consistently high-quality experience. Senior Customer Experience Executive. Experience using tools like Intercom or similar customer support platforms.

If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway. Delivering an exceptional and personalised customer experience. This role blends sales, customer experience, and community building.

An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Collaborating with different functions to ensure optimized customer experience. Prior experience hav

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. You can work with customers to deliver exceptional experiences and outcomes. Experience partnering with Sales to drive renewals, customer health planning, and upsell opportunities.

Medical Information Customer Experience Specialist SwedishThe Medical Information Customer Experience Specialist (MICES) provides accurate, high-quality technical and medical information to healthcare professionals, patients, and caregivers. The role requires delivering excellent customer service i

Whileexperience matters,we'remost interested in individuals who live our People Promises: those who do the right thing, are enthusiastic and eager to grow, believe in community spirit, show respect, and enjoy their work.

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Every action taken by each member of your team increases customer satisfaction and, by default, customer retention. Th

In this role, you will create outstanding customer experiences while assisting in store operations.

The role involves expanding customer relationships, driving sales, and collaborating with internal teams to deliver superior customer experiences. Candidates should have at least 12 years of relevant sales experience, proven leadership in managing a team, and a strong understanding of AI solutions.

You will lead initiatives for continuous improvement and manage customer complaints, ensuring a high-quality customer experience. The ideal candidate has strong customer service experience and the ability to work independently.

Ideal candidates will excel in customer service and sales, fostering a remarkable shopping experience.

A leading food delivery service in London is looking for a Strategy Manager in Customer Experience and Refunds. Candidates should have substantial experience in fraud, operations, or consulting, alongside excellent analytical and project management skills. This position allows for significant impact

A fine jewelry brand in Greater London is seeking a Retail Stylist to enhance customer experiences and promote a welcoming atmosphere. The role involves delivering personalized service, assisting customers with product knowledge, and exceeding performance metrics. Benefits include paid sick days, re

A trendy optical retail company in Greater London is seeking a Sales Assistant to provide exceptional customer service, maintain high operational standards, and support store management.

As a (Digital) Customer Experience Consultant within PA’s Digital & Data community, you’ll help clients navigate emerging technologies, evolving customer expectations and the rapid pace of digital change. We recruit, retain, reward and develop our people based solely on their abilities and contr

A leading financial institution in Greater London is seeking a Vice President Service Design to champion innovative solutions enhancing customer experiences.

A leading customer service firm in Hemel Hempstead is seeking a Platinum Customer Experience Account Manager. The role involves managing customer relationships, exceeding expectations, and enhancing customer retention through excellent service for 150-200 business clients. Applicants should have a b

You will be responsible for cultivating a customer-centric culture, developing strategic initiatives, and fostering a high-performance team. Ideal candidates have proven store management experience in food retail and strong leadership skills. A leading supermarket chain in the UK seeks an experience

Key Accountabilities**### Service Delivery* Deliver multi-channel support via Intercom and Genesys for high-value customers and those requiring additional assistance (for example vulnerable customers or those with accessibility requirements)* Handle inbound queries alongside proactive outbound commu

The successful candidate will engage customers by providing exceptional service and support on the sales floor. Responsibilities include maintaining store presentation and communicating effectively with customers.

A leading coffee chain is seeking an Assistant Manager in Greater London to lead shifts and ensure outstanding customer experiences. Applicants should have experience in retail or hospitality, demonstrating leadership and commercial insights.