Customer experience jobs in Southall - Page 4Crear alertas

UK Supply Chain Executive – Pharmaceuticals UK | Supply Chain | Global Pharmaceutical Environment We’re looking for an experienced and motivated Supply Chain professional to join a fast-paced pharmaceutical organisation operating within a complex and highly regulated environment. This role is ideal for someone who enjoys ownership, thrives under pressure, and wants to play a hands-on role in ensuring continuity of supply, strong vendor partnerships, and operational excellence across the UK market. The Role You’ll support end-to-end UK supply chain operations, working closely with internal and external stakeholders to ensure products are delivered efficiently, compliantly, and on time. Key responsibilities include: • Managing time-critical import clearance for inbound pharmaceutical shipments, • Monitoring inventory through live shipment schedules and bespoke reporting, • Maintaining product master data, customer pricing files, and RTB requests, • Producing regular supply chain reports for internal stakeholders, • Supporting demand planning for existing and new products, • Creating and submitting inventory orders to ensure uninterrupted supply, • Managing sample requests, stock takes, and quarterly sample counts, • Monitoring obsolete stock and supporting annual destruction processes, • Supporting S&OP meetings, SOX controls, CRP/Evergreen submissions, and audits, • Managing and reviewing vendors, including value-added and clinical homecare services, • Assisting with budgeting, invoice reconciliation, and cost-efficiency initiatives, • Contributing to cross-functional projects and continuous improvement initiatives About You • Experience in the UK pharmaceutical industry, ideally within supply chain (manufacturer or 3PL), • Degree-educated, • Strong Excel capability and experience working with ERP systems, • Confident communicator with strong stakeholder management skills, • Highly organised, analytical, and solution-focused, • Experience with clinical homecare is an advantage Why Join? • A broad, varied role with genuine responsibility and visibility, • Exposure to commercial, finance, quality, and operational teams, • Opportunities for continuous professional development, • A culture that values creativity, integrity, challenge, and high performance If you’re ready to take the next step in your pharmaceutical supply chain career and want a role where your contribution truly matters, we’d love to hear from you. Please apply now using the "Easy Apply" button.

Senior PCB Layout Engineer (Hayes, Middlesex) I'm currently working with an exciting and innovative client in the electronics and advanced technology space who is looking to bring a Senior PCB Layout Engineer into their growing engineering team who are based in Hayes, Middlesex. This is a fantastic opportunity to work on high-impact projects where your expertise in PCB layout, Altium, and design for EMC will be key in shaping complex electronic systems used in demanding environments. You’ll work closely with highly skilled engineers across disciplines to take designs from concept to production, ensuring performance, compliance, and manufacturability. 🔧 Responsibilities for the Senior PCB Layout Engineer job: • Capturing schematics and delivering high-quality PCB layouts using ALTIUM Designer, • Managing and validating the PCB component library, • Collaborating with electrical, mechanical, and production teams to support new product development, • Ensuring compliance with IPC standards, high-voltage clearance rules, and EMC design best practices, • Supporting internal and customer-facing design reviews, • Contributing to DFM and test planning from early design stages, • Managing documentation, BOMs, and change control processes ✅ Skills & experience required for the Senior PCB Layout Engineer job: • 5+ years’ experience in PCB layout and schematic capture, • Strong knowledge of ALTIUM, including library and layout management, • Experience with flex-rigid, metal-backed PCBs, and mixed analogue/digital board designs, • Comfortable designing for controlled impedance, high-speed signals, and switch-mode power supplies, • Ability to interpret and work from electronic schematics and mechanical drawings, • Familiarity with creepage/clearance, EMC design practices, and IPC standards 🎓 Preferred Background for the Senior PCB Layout Engineer job: • BSc or equivalent in Electrical/Electronic Engineering, • Experience working within high-reliability or safety-critical environments, • Familiarity with configuration management and product documentation tools If you're looking for your next challenge and want to be part of a highly respected team working on real-world engineering solutions, this is a fantastic role to explore. APPLY HERE for this Senior PCB Layout Engineer job in Hayes, Middlesex by sending a copy of your CV to For more information you can call Scott Newcomen on 01525 659123.

Would you like to work for the world’s largest family-owned winery, home to a diverse portfolio of nationally and internationally recognized wine brands seen in all major supermarkets across the UK. We are committed to innovation, partnership, and delivering exceptional value to our customers and consumers. We are hiring an a Customer Service Analyst to join our Customer Service team. Our Customer Service team plays a central role in building strong relationships with our distributors, retailers and consumers. We’re looking for a customer-focused, analytical thinker to join the team and to provide excellent service and measurable business improvements. This role is based in our Uxbridge office (UB8) on a Hybrid working pattern (3 days per week in the office 2 days work from home). Please note this role will require full UK right to work as this role is not sponsored. Role Functions. • Manages customer needs with a strong sense of urgency., • Ensures timely execution of objectives and priorities within assigned responsibilities., • Participates in the timely closure to cross-department issues; uses work-flow and decision matrix to guide appropriate actions., • Achieves on time metric for export documentation packets., • Supports and communicates with account managers to ensure timely and accurate shipment of customer documentation packets., • Responds efficiently and effectively to internal and external customer correspondence through telephone, email or formal written communication; escalates more complex issues when necessary., • Tracks and documents the completion of Export Documentation for all UK Export Orders., • Works with Defra/ The Rural Payments Agency to maintain Compliance of Export documentation., • Generates and reviews Export documentation for UK export orders., • Coordinates with customers, 3PL’s, 3rd party bottlers in multiple countries and Global Supply Chains to support the flow of information relating to customers orders., • Assists with routine to complex customer orders, inquiries, and/or complaints covering items or products ordered (EDI and manual) in line with pre-defined customer service process controls and metrics., • Orders stock from the central warehouse as per the order requests., • Monitors stock levels and ensures accurate tracking of goods in and out. Qualifications. • Bachelor’s degree plus 1 year of customer service, operations management, supply chain logistics or finance experience reflecting increasing levels of responsibility; OR High School diploma or 4 years of customer service, operations management, supply chain logistics or finance experience reflecting increasing levels of responsibility., • Experience in processing orders, invoicing, shipping documentation or transportation coordination., • Skilled in the use of MS Word, Excel and Outlook at an intermediate level.

RELOcruitment is delighted to be partnering with an award-winning Removals & Storage firm that offers professional solutions across the globe. They are now seeking an HGV Driver to join their busy team based in Wembley. Our client is looking for a self-motivated individual capable of delivering excellent customer service, demonstrating strong leadership, flexibility, and a conscientious approach to getting tasks done. In this role, you will be required to manage a regional branch in the manager’s absence. You will be fully conversant with company procedures, ensuring that standards of discipline, workmanship, and safety are upheld for both yourself and the team under your supervision. This is a full-time, permanent position working 40 hours per week. (Overtime available) Previous experience as an HGV Driver within the Removals industry is essential. Knowledge & Experience: • Handling customers to a superior level of service delivery., • Directing and controlling team members, liaising directly with customers., • Good geographic knowledge of UK., • Knowledge of working time directive., • Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times., • Advanced supervisory and team leadership/motivated skills., • Ability to work from plans/drawings and instruct staff accordingly., • Knowledge and compliance of ‘O’ License regulations and working time directive., • Knowledge and experience of office and commercial work., • Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments., • Experience of on job coaching of all branch staff. Skills & Personal Attributes: • High personal & professional standards., • Excellent customer service skills with a cooperative attitude., • Superior driving record., • Have the necessary experience in the moving industry., • Have a clean disciplinary record for the previous 12 months., • High degree of problem solving., • Willingness to work away from home for periods of time and some weekends as directed., • Ability to make appropriate business decisions unsupervised in the Company’s and customer’s best interests., • Be able to brief and debrief move teams and take any necessary action., • When not otherwise directed, be able and willing to complete the duties and responsibilities of the Move Controller. Education & Training: • Literate and numerate., • GCSE Mathematics and English or equivalent standard desirable., • Valid LGV (category C or C+E)., • Valid Drivers CPC Certificate., • Compliant with established legal tachograph procedures., • Completed essential training courses, including Basic Practical, Advanced Packing Skills, and Supervisory/Team Leader Skills (all with assessments passed)., • Attended supplementary training, such as Customer Service, Introduction to Management, and Health & Safety/Risk Assessment (as available)., • Completed FLT (Forklift Truck) training, where applicable.

We are working with an established agent, who are recruiting for an.Do you have Air export experience and looking for the next role, then this could be the one for you.This role is working within the.To provide an excellent customer service experience for customers including liaising with carriers,

Commercial Vehicle Experience is compulsory. Responsibilities: Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up In

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Global Streaming Data Platforms (GS-Data) department is leading the way in many areas of data. The department has designed and built a world-leading real time data analytics platform, using the latest cloud and open-source technologies. We stream billions of events each day to enable our partner teams across Sky and Comcast deliver customer-led sophisticated insights and analytics. What you'll do • Design, build, test and maintain software to help integrate and orchestrate the movement of data between critical Data components., • Deliver observable, reliable and secure software, adopting you build it you run it mentality, and focus on automation., • Take an active role in story definition, assisting business collaborators with acceptance criteria., • Work with Principal Engineers and Architects to share and supply to the broader technical vision., • Support and mentor less experienced members of the team. What you'll bring, • Track record of delivering complex, production quality applications., • Strong Scala development experience, preferably in the akka /pekko ecosystem., • Experience working with Docker, Kubernetes and Cloud technologies., • Strong Test Driven Development background, with understanding of levels of testing required to continuously deliver value to production, • Experience with build management and CI systems such as Jenkins, TeamCity or similar, • Delivery experience within an agile environment using Scrum / Kanban methodologies and Pair Programming., • The attitude of leading by example and the willingness to work as part of a team. Team overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER YOU'LL BE, • Responsible for Shift Managers and Crew, • Supporting the delivery of perfect burgers and fries, • Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • Leading from the front, you will be hands on working with the team on the line and on floor with customers, • Responsible for supporting your General Manager and delivering store results, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Running smooth day to day operations, thinking about long term plans, • Always leading with our values, • Developing your team to ensure there is a strong talent pipelineAS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer serviceINCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

Were on the hunt for ambitious, energetic, and customer-focused Sales & Education Consultants to join our growing team! Whether you're just starting out or have up to 7 years of experience, if youre passionate about helping people shape their careers through education, this is your chance to make a

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. xwzovoh For more information, please click apply.

___ are recruiting for experienced and semi experienced FTTP engineers FTTP Installation Engineer You MUST • MUST be able to drive with a valid driving licence., • MUST be over 21 years of age (for company vehicle insurance), • MUST be able to work at heights after training, as the job will involve climbing BT/Openreach Poles The job will involve. • Driving to customers houses and premises., • Liaising with customers to ensure installations can take place., • Adhering to Health and Safety legislation, • Working at height - climbing ladders safely, • Working in underground telecommunications chambers and in street cabinets, • Installing fibre cable to customer premises, • Installing a network connection point in customer premises, • Explaining the new connection to customers and ensuring they are fully satisfied. Information 1. This is an FTTP Installation Engineer position, and you will be provided full training Working for MGroup Telecoms, 2. The role comes with van, tools, and fuel card. You’ll receive the van on first day of training, so you would need to get to the training centre without driving., 3. Training centres are (Risby / Bristol / Chorley / Blantyre) – these are dictated by the work programme., 4. Payment in training is £109.89 per day (up to 45mins travel) or if you are staying in a hotel. Travel over 45 mins from training centre but no hotel is £30 extra. Payments for buddying is £109.89 no additional uplift., 5. The rate for a full install is £50 per job (for a full install – internal & external) – 5% uplift for people who undertake works inside the M25., 6. The rates for partial installs are £25 per job (FTTP build to the wall – step 1 or FTTP home install – step 2) / Sub- Provide installs are £16 – 5% uplift for people who undertake works inside the M25., 7. Once up to speed, you should be doing 4 jobs per day average, up to 6-7 jobs at peak., 8. You are PAYE employed via an umbrella payroll company with this you will cover employment costs. There is a £22 per week payroll fee and you cover the cost of PAYE tax, Employees NI and Employers NI. You claim expenses to off-set to lower your tax. Holiday pay is store back from your pay. Pension is auto-enrolled and paid by yourself after 12 weeks of employment (if you want to opt out you can), 9. We hold a retention pot up to £500 currently which is to protect M-Group/Avonline and their assets. We start to take this retention from when you start doing your installs and it’s taken each week (the amount varies based on jobs completed). Once you hit £500, no more retention is taken, any speeding or parking fines, or damage to customer property, van or tools missing would then be taken out of this retention pot and the remaining amount would be returned to you 28 days after leaving and handing the van and tools back., 10. This is working outside in all weather conditions, 11. This is physical work, and some equipment/materials are heavy., 12. Samsara system this is a Live CCTV and location finder for health and safety to yourself and the Company., 13. Do you have a Smart Awards card, if so, you will need to change employer & sponsor, you will receive an email on what to change, so we can access it., 14. Interview with client should last 20-30min on health and safety and your knowledge and experience in this type of work. Tetra Ladder Safety System Here are some Videos on The Tetra system, to remind you of the system. Estimated earnings for 3 jobs per day / 15 per week is around £34k Estimated earning for 4 jobs per day / 20 per week is around £46k. Estimated earning for 5 jobs per day / 25 per week is around £57k. For more information please forward your up to date CV and proof of accreditations to UK applicants only, must have the right to work and live in the UK, no sponsorship avaliable.

Are you an experienced technical manager within the food industry? Do you have a background in leading the technical agenda for a fast-paced food manufacturing site? Are you experienced in managing all technical aspects to ensure legal compliance and retail customer legislation? MacGregor Black is partnering with a Food Manufacturing Business on the search for a Technical Manager. This is a perm role based in North Yorkshire. Key Responsibilities: • Responsible for product quality, safety, integrity and legality., • Accountable for the technical and quality assurance function of the site meeting company, legislative, customer and 3rd party accreditation standards., • Ensuring that the Technical Team is trained and fit for purpose., • Ensuring that the company’s quality systems are fully compliant with current standards and customer requirements., • Maintenance and Leadership of the HACCP and TACCP Plan. What We're Looking For: • BSc in Food Science, Technology or a related field., • HACCP Level 4., • Proven experience in a technical management role within a fast-paced food industry for 5+ years., • H&S and accident investigation training, • Relevant food manufacturing experience Technical or similar role (minimum 7 years)., • Ability to work in a fast-paced, high-pressure environment. Salary – up to 60k + package. Please contact Rob Blackburn today for further information.

Civil Project Engineer £50000 - £60000 + Car Allowance + Package York - 3 days Office, 2 days Home - ad-hoc site visits between York to London Kings Cross You’ll be responsible for: • Coordination of work with other contractors, • Liaising with route engineers (discipline)., • Participating in all engineering and development assurance activities so that they result in affordable schemes, and that meet programme requirements in a safe & environmentally responsible manner for time, cost, and quality., • Participating in the engineering assurance process, considering safety, reliability, maintainability, ease of construction, and environmental/whole life issues. Engineering excellence is to be supported by:, • Reviewing compliance with appropriate standards., • Using risk ID and evaluation methods (e.g. HAZOP, QRA, etc.), as suitable, to evaluate and compare options., • Assuring (or undertaking, where applicable) the development of the selected single option., • Assuring (or undertake where applicable) the preparation of the full engineering assurance package required for commencement of the detailed design, and participate in answering clarifications/queries as needed., • Carrying out engineering verifications., • Managing the engineering interfaces of allocated proposals with concurrent work in other disciplines., • Acting as or liaising with the appropriate project engineer so that method statements for site works and surveys are produced and approved to the required standards., • Assuring that contractors’ design, construction, and specialist personnel are competent. (CEM/CRE appointment etc.) You’ll need to have: • Shall preferably be a chartered engineer and have a relevant engineering degree (BSc/BEng or equivalent) with a minimum of 3 years of general relevant experience., • Worked client-side for Network Rail as a Project Engineer., • Shall have a sound understanding of the Construction, Design and Management (CDM) 2015 regulations, & common safety method (CSM) 2013 regulations, specifically the requirements associated with asset protection on third-party, major, and minor projects, always with the customer in mind., • Shall have a sound understanding of Network Rail's handback process, Track support zone process, and Quality Management process.

Multi Trade Repairs Requirements (Skills & Qualifications): Experience within Property Maintenance Customer service skills Multi Trade Experience Benefits: 23 days holiday + bank holidays Pension Contribute Company van Call out rota Please send your CV or call the office fo

Previous B2C/B2B sales, telesales, or customer service experience is essential. As a Sales Consultant, you’ll be at the heart of the business, driving sales, delivering excellent customer service, and ensuring high store standards. What We’re Looking For in a Sales Consultant.

As Senior Sales Consultant, you are responsible for the achievement of the sales objectives including active networking and building a strong client relationship through the highest level of luxury customer service, by creating an authentic, exquisite experience for all customers. In addition to bei

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Role profile As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. You’ll play a vital role in enhancing how BCG activates thought leadership and business-focused campaigns through persona-driven journey design, lead generation planning, and content-informed storytelling. You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels. You will collaborate closely with global marketing colleagues across digital marketing, content, analytics, CRM, and consulting, to ensure our marketing efforts are relevant, impactful, and strategically aligned to business goals. With a blend of creative marketing thinking, audience insight application, and hands-on execution experience, you’ll help bring our CX strategy to life in a way that strengthens BCG’s connection with our most important clients and prospects. This is an exciting opportunity for a B2B marketer with 3–5 years of experience in campaign planning or CX-related roles who wants to grow their influence in a fast-paced global team. Your accountabilities • Support the development and execution of customer experience strategies that inform campaign plans and journey-led marketing activations., • Conduct targeted persona research and collaborate across teams to create actionable Ideal Customer Profiles and user journey maps., • Collaborate with campaign, content, and digital channel teams to design and implement lead generation and nurture campaigns that align to customer needs and decision journeys., • Use marketing performance data and customer engagement insights to help optimize messaging, journey structure, and audience targeting, bringing a basic but thoughtful understanding of marketing KPIs and funnel impact., • Translate strategic inputs into creative briefs, CX documentation, and campaign playbooks to support execution teams globally., • Manage projects across multiple stakeholders, timelines, and geographies, ensuring consistent progress, communication, and accountability for CX deliverables., • Partner with internal teams to ensure cross-functional alignment and smooth execution of marketing activities., • Contribute to building a shared CX knowledge base, including tools, templates, and documented best practices for persona and journey development., • Maintain a collaborative, curious, and proactive mindset, and work towards improving how we center our marketing around the customer. What You'll Bring • 3–5 years of experience in B2B marketing, customer experience, campaign strategy, or a related field; experience in consulting or professional services is a plus., • Experience in creative campaign planning, persona and CX-driven marketing, and content development., • Strong foundational knowledge of persona development, journey mapping, campaign planning, and lead generation strategies., • Basic understanding of marketing analytics and how performance metrics tie into campaign effectiveness and strategy., • Excellent project management and organizational skills; ability to coordinate across multiple teams and stakeholders to keep initiatives on track., • Creative thinker who can help connect audience insights to campaign messaging and engagement tactics., • Strong communication skills, and able to distill complex concepts into clear, engaging summaries and materials., • Familiarity with platforms like CRM Dynamics, Wrike, Marketo, Tableau, or journey mapping tools is helpful but not required., • Demonstrated ability to work in global, cross-functional, and virtual teams with a collaborative approach., • Bachelor’s degree required, fluency in English. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a passionate and innovative Product Manager with Agile expertise to join our PSG MDP Revenue Credit Teaming squad. Partner Services Group (PSG) is an integral part of BCG’s worldwide Finance organization and provides a wide range of services to our Managing Directors and Partners (MDPs). PSG manages a wide variety of dimensions related to MDP evaluation, compensation, and equity programs. Revenue Credits (RC) & Management Credits (MC) are a key part of MDP compensation at BCG. It is the currency we use to recognize MDP’s commercial roles and capabilities & internal roles that drive impact. They are critical of both how MDP performance is evaluated and how BCG’s core businesses are measured. The Global Product Manager for the MDP Teaming squad must be a customer-centric team member within the PSG product portfolio, who enjoys working with teams to deliver exceptional products to internal customers. In collaboration with the Product Owner and other team members, you will be an impactful, quality-focused member of an agile squad responsible for the implementation of enhancements, processes and policies in support of the compensation process of BCG’s Managing Director and Partner (MDP) group. This role on the MDP Teaming squad is responsible for assisting the team with requirements discovery, backlog refinement, feature documentation, user support, and quality assurance. You will also represent the voice of our customers and make sure that the squad members understand users' needs and preferences. You will support the product team in user story development and functional testing to continuously release improvements to our platform and build new capabilities. You will help triage and investigate escalated issues and work with the development team to remedy and deliver fixes when required. Success will require this individual to be adaptable, with the ability to succeed both as a team member and as an individual contributor. The ability to be self-driven/organizing is also critical to be successful in this position. • Analyzing and breaking down problem statements, uncovering requirements, applying good judgment and independent creative thinking to constructively address business challenges and proactively identifying solutions, • Understanding the overall business needs for work being requested to help the Product Owner to prioritize work of highest value each sprint, • Facilitating requirement discovery sessions with senior users to understand the business context, user intent, solution objectives, and expected impact, • Effectively translating business requirements into technical criteria for the development team and vice versa, ensuring user stories are well-defined with clear acceptance criteria, • Maintaining clear, up-to-date documentation of user stories, workflows, and product changes, • Ensuring that features meet business needs and conducting user acceptance testing (UAT), coordinating with end-users for feedback, • Providing actionable, data-driven insights to guide decision-making and prioritize the product backlog effectively, • Being proficient in Excel (basic SQL knowledge is a plus) for data analysis and reporting, • Learning, adapting, and leveraging function-specific digital tools to help modernize the existing application into cloud-based solutions to unlock new capabilities with flexible design, • Delivering complex, high-quality output, prioritizing work effectively and meeting deadlines, • Being intellectually curious, driven by thoughtfulness and clear eagerness to learn, who will actively listen and ask meaningful, relevant questions to find out more, • Team player, open, pleasure to work with and positive in a group dynamic, ability to work collaboratively in virtual teams and someone who is self-starter and highly proactive, • Collaborating with a multicultural and multi-functional distributed agile team to align goals and timeline What You'll Bring • Min 6 years of experience with business analysis and/or product management, preferably working with business and development teams in an Agile environment, • Interest in working with technologies that support evaluation, finance and HR processes and working to increase productivity and effectiveness of these amongst end users, • Flexible and curious, open to new things and able to propose innovative ideas, able to work creatively and analytically in a time-limited, problem-solving environment, • Experience in professional services or other highly matrixed organizations preferred, • Experience with Agile product management tools like Jira Software and Agile tools preferred, • Proactivity, Organizational skills, interpersonal skills, and facilitation skills, • Strong communication skills, both verbal and written, • Experience in working with geographically distributed teams, • Bachelor's degree or equivalent required. Major in business, technology, or related field encouraged Who You'll Work With A dynamic group of cross-functional global agile team-members representing Finance, Operations, IT, and Change Management at all levels of their career. You will also support BCG users across the organization. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

We supply candidates from executive to operative level, and are currently working with a Housing Association who are looking for Plumbers based around Hounslow and surrounding areas. Multi Trade Repairs Requirements (Skills & Qualifications): Experience within Property Maintenance Customer service s

This role sits within Enablement Platforms in UK&I Technology reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms pow

Job Title: Area Sales and Account Manager Location: Defined Area Hours: Monday – Friday, 9am - 5pm, 35 hours per week Reporting to: Sales Director Direct Reports: None Purpose: The Area Sales Manager plays a vital role in developing sustained growth in the commercial market. The ASM will be responsible for the management, development, and growth of a strong network of loyal customers in their area. The ASM will understand customer needs and work with other company departments to provide the support needed for growth. Main Duties: • Identify and target potential business clients, including builders, contractors, and retailers, through market research and networking., • Generate qualified leads and develop a robust pipeline of opportunities., • Build and nurture strong, long-lasting relationships by understanding client needs, challenges, and objectives., • Conduct compelling sales presentations and demonstrations to potential clients., • Negotiate pricing, terms, and contracts to secure profitable deals, ensuring all aspects of the deal align with company objectives and policies., • Provide exceptional post-sales support, ensuring client satisfaction and addressing any concerns or issues., • Monitor and share market trends, competitor activities, and customer feedback to identify opportunities for growth., • Prepare regular reports on sales performance and forecasts, highlighting key achievements and areas for improvement., • Maintain accurate records of sales activities and client interactions using CRM software., • Prior commercial experience within the façade industry., • Numerate and technically competent., • Confident and engaging presenter., • Self-motivated, proactive, and organised approach focused on taking meaningful action to consistently achieve results, even under tough circumstances., • Developed sales approach based on building long-term, valuable relationships, with the ability to understand customer needs and proactively present tailored solutions., • Collaborative team member who builds trust, communicates respect, and utilises others' diverse skills and perspectives to achieve common goals., • Experience with Salesforce or similar CRM systems., • Experience in estimating/tendering projects in the façade industry., • Familiarity with UK-specific regulations, sustainability standards, and market trends., • Strategic mindset with a strong data-driven approach, along with analytical and targeted strategies and problem-solving skills. The company is one of Europe's leading aluminium systems manufacturers, supplying façade, window, door, and curtain walling systems to the commercial and residential construction markets. Celebrating 20 years in the UK market, the company has established itself with clear ambitions for significant growth. What sets the company apart is its vertical integration, providing exceptional quality, speed, and value, leading to one of the strongest full-service propositions in the industry. Customers benefit from high on-time delivery service and a trusted reputation for reliability. Salary Package: £45,000 to £55,000 offers made depending on previous and proven experience to deliver the role. Benefits Package: • 28 days holiday per year + 8 days bank holiday (January – December). The business operates summer and Christmas closures to help with workloads, employee wellbeing, and work/life balance., • Company annual and employee bonus schemes available, paid at the discretion of management., • Monthly bonus scheme based on KPI targets after a 3-month probationary period, eligible for up to £1,000 per month., • Company car., • Digital GP service for you and your family., • Group death in service benefit., • Company pension scheme after 3 months probation with the option to salary sacrifice after 5 years’ service., • Private health insurance after 3 months probation., • Company sick pay scheme after 6 months.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. xrnqpay For more information, please click apply.

This role sits within Enablement Platforms in UK&I Technology reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms pow

We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting future products. From broadband to

We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting future products. From broadband to

Key Responsibilities Carry out combi boiler swaps in occupied social housing properties Ensure all work meets current gas safety regulations Deliver excellent customer service to tenants Requirements ACS qualifications: CCN1, CENWAT Proven experience with boiler installations Full UK driving

A leading zero-emissions transportation firm in the UK is seeking a CRM & Web Specialist to manage their CRM platform and website, ensuring effective customer communication and a seamless user experience.

A leading cultural organization is seeking a proactive Visitor Engagement Supervisor in Hounslow.The role entails providing a warm welcome, supervising visitor engagement activities, and ensuring visitor safety.Candidates should have customer service experience, an interest in contemporary arts, and

We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting future products. From broadband to

With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience. We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and

Office-based, Hayes, Middlesex.Monday to Sunday (between 08:00 – 19:00).We are looking for a highly organised and customer-focused.This role plays a key part in ensuring a smooth customer experience, maintaining accurate order data, and resolving delivery or stock-related issues efficiently.Yo

We are seeking sales individuals with previous field sales experience working in a B2B Sales environment to join our Field Sales Team as a Field Sales Representative. If you have previously worked in a B2B role within a Field Sales position or have the right customer facing transferrable skill sets

Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor ·Must have previous experience as a Service Advisor with a customer service environment or main car dealership ·Kerridge / 1 link / Pinnacle systems knowledge or s

Join the Smart Energy Movement Were growing our Metering Team and looking for motivated, customer-focused individuals to help deliver smarter, greener energy solutions across the UK. Norwich covers NR/IP/PE, ColchesterChelmsford spans CO/CM/IP/CB, and HuntingdonSt Neots supports HP/LU/MK/SG, with Peterborough reinforcing PE/CB/NR. The London network is anchored by SE London (SE/E), DartfordOrpington (DA/BR/CR), Enfield (EN/IG/RM/HA/WD), Ilford (IG/RM/E), HarrowWembley (W/UB/NW/TW/KT), SloughWest Middlesex (SL/UB), and Central London (EC/WC). No technical experience? No problem full training is provided. What Youll Be Doing As a Metering Health Worker, youll be out in the field supporting customers and ensuring their smart meters are working properly. Your role will involve: Providing support to customers before and after smart meter installations Clearly explaining how their meters work Reconnecting meters and replacing SIMs, modems, batteries and aerials Encouraging energy-saving behaviours Carrying out site surveys and updating records using a tablet What Youll Need Strong communication and customer service skills Self-motivated, organised and able to work independently Comfortable using tools and working at height Full UK driving licence Good local area knowledge Nice to have (but not essential): Experience in smart metering or meter reading Basic electrical knowledge Whats in It for You £27,000 £28,405 salary + performance bonus Company van + fuel card 22 days holiday + bank holidays Company pension scheme Life assurance & enhanced family leave Cycle to Work scheme & salary finance options Benefits app including: 24/7 GP access Mental health support Discounts on everyday essentials, holidays, retail & more Subsidised gym membership Reward & Recognition scheme Recommend-a-Friend bonus Why Youll Love This Role Make a positive impact in your local community Help drive the UKs green energy future Work independently with ongoing training and support Be part of a friendly and passionate team Apply Now Ready to take the next step in your career? Start a rewarding new chapter by applying today or share this opportunity with someone whod thrive in the role. TPBN1_UKTJ

A leading telecommunications company is seeking a Lead User Researcher for the Digital Customer Experience team. Ideal candidates have proven experience in leading user research for digital products and are skilled in various research methodologies.

A leading automotive retailer in West Drayton seeks a MINI Sales Executive.This role involves understanding customer needs to ensure satisfaction throughout the buying process.Ideal candidates will have proven automotive sales experience and a full driving licence, demonstrating the commitment neede

The ideal candidate will lead a team, maintain high-quality standards, and deliver outstanding customer service.

Join and help make every customer experience unforgettable. A leading retail company in Hounslow is looking for a Retail Store Manager to lead the team with enthusiasm and creativity. You will drive commercial success while inspiring both customers and team members to achieve their full potential.

As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Proven experience le

A leading beauty company is seeking a dynamic Counter Lead for their Boots Uxbridge location.The role involves maximizing sales turnover and ensuring exceptional customer service.Candidates should have experience in fast-paced retail environments, strong communication skills, and a passion for deliv

Stay up to date with trends in mobile marketing, UX, and customer experience to keep our app competitive and innovative. Understanding of user experience (UX) principles and customer journey mapping. You’ll play a key role in driving app downloads, engagement, and customer loyalty through compelli

A leading hospitality firm in Hounslow seeks a passionate Team Manager to supervise and motivate staff while ensuring high standards of customer experience. The position includes 28 days of holiday, bespoke training, and a pension scheme.

• Overseeing health, safety, and compliance standards, ensuring adherence to regulations and standards., • Conducting daily, weekly, and monthly Planned Preventative Maintenance (PPM) tasks to uphold property standards., • Communicating effectively with residents, clients, contractors, and colleagues to address maintenance issues promptly xrnqpay and maintain a high level of customer satisfaction., • Administering prop... Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

This role will manage the organisation’s loyalty programme, driving member acquisition, campaign performance and strategic partnerships to enhance customer experience and commercial outcomes. Support the development and execution of loyalty programme strategy. Act as the point of contact for loyal

A leading fashion retailer in Hounslow is looking for a full-time Visual Merchandising Assistant to enhance customer experience through impactful product presentation.The role involves collaborating with management and adapting displays to attract local customers.Ideal candidates will have retail ex

A leading fashion retailer in Wembley is seeking an Assistant Store Manager to oversee store operations and lead a team.The ideal candidate will have experience in retail management, strong leadership skills, and the ability to ensure a customer-centric approach.Responsibilities include supporting t

You will manage customer service and clinical operations while supporting the development of your team's skills. A leading optical retailer in the UK is seeking an Assistant Manager to lead and inspire the team at their Richmond store.

Class 2 Service Driver - Immediate Start in Southall Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Salary: £33,283.42 p/a | Full-Time, Permanent Position Location: Southall, London Are You a Skilled HGV Driver Ready for a Permanent, Stable Role? Join our successful and growing team at our Southall depot! xrnqpay We are looking for a professional and customer-focused Class 2 Service Driver to play a vital role in our operations. This is a full-time, perma...