Service Advisor
20 days ago
Heathrow
Service Advisor / Customer Service Advisor / Aftersales Advisor - Heathrow Location: Heathrow Hours: 47.5 hours - Monday to Friday 08:00-18:00, 1 in 4 Saturdays 07:00-13:00 Pay: £28,256.80-£33,(Apply online only) DOE (OTE £40,(Apply online only)) An excellent opportunity has arisen for an experienced Service Advisor / Customer Service Advisor / Aftersales Advisor to join a busy passenger car service department in Heathrow. This Service Advisor / Aftersales Advisor role requires previous Service Advisor experience within a car dealership or commercial vehicle dealership. You will manage customer bookings, provide updates, coordinate workshop workflow, and deliver exceptional service while maintaining high standards of accuracy and communication. Benefits: • Overtime opportunities, • Birthday day off, • 23 days holiday + Bank Holidays, • Death in service x4, • Uniform & boot allowance, • Workplace wellbeing and development support The Role: • Manage customer enquiries and service bookings, • Provide regular updates, estimates and authorise additional work, • Produce accurate job cards, invoices and documentation, • Coordinate with workshop and parts teams to maximise efficiency, • Identify upsell opportunities such as service plans, • Maintain strong customer relationships and high service standards The Requirements: • Mandatory: Service Advisor experience in a car or commercial vehicle dealership, • Excellent communication and customer?facing skills, • Strong organisation, time management and attention to detail, • Ability to perform well in a fast?paced environment, • Full UK driving licence preferred If you're a match for the above, please apply to this Service Advisor / Aftersales Advisor role below or call James on (phone number removed) between 8am-5pm Mon-Fri. INDHIGH