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As our Customer Service Manager, you’ll lead the team that customers rely on when it matters most. An experienced customer service or customer success leader. If you’re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we’d love to mee

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Harken Search are partnered with an SME residential developer based inNorthLondon to appoint a Customer Experience Manager (a newly created post). Customer Experience Manager (CEM) is responsible for carrying out all key inspections.

You don’t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. This is a senior, hands-on role for a customer-focused leader ready to shape how support, onboarding, a

Customer Experience Manager (CEM) is responsible for carrying out all key inspections with the customers from Pre Completion Visits / New Home Demonstrations through to the end of the 2 year warranty. London to appoint a Customer Experience Manager (a newly created post). The CEM acts as the custome

A Customer Service Account Manager is urgently required in Great Yarmouth, Norfolk for a company that offers every other Friday off! This exciting new job has arisen for a Customer Service Account Manager, based in Great Yarmouth, Norfolk to work for a leading design and manufacturing organisation

Category Manager - Customer Communication. Category Manager, Customer Communication.

The Customer Service Account Manager located in Great Yarmouth, Norfolk will be responsible for managing key customers, ensuring exceptional service delivery across the order lifecycle. A Customer Service Account Manager is urgently required in Great Yarmouth, Norfolk for a company that offers every

Customer Account Manager - German Speaking (E-commerce). German-speaking Customer Account Manager. This is a hands-on, customer-facing role focused on managing.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Job Title: Customer Care Operations Manager Location: Perth, PH1 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Operations Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Customer Data and Insights ManagerPermanent 39 hours - Monday to FridayOffice based in Lytham St Annes, Lancashire*Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. Closing date: Sunday 8th FebruaryInterviews: Initial Chats - w/c 9th FebruaryWere excited to be recru

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.Our client's products are trusted in more households than any other brand in the world, making them a household n

Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe.In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the t

Position Title: Category Manager, Customer CommunicationPosition Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer CommunicationAbout McCain.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Key Responsibilities Handling inbound and outbound customer calls to resolve payment arrears Negotiating repayment arrangements in line with customer needs and company processes Demonstrating empathy, professionalism, and confidence when dealing with a wide range of customers Making appropriate deci

Join as an early Customer Success hire to build best-in‑class customer retention for a rapidly growing healthtech SaaS platform. You'll own the full customer lifecycle, from onboarding and training to renewals and upsells, driving both measurable customer outcomes and commercial growth. Possesses

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

A growing software company in London seeks a Customer Success Manager focused on enhancing user experience. The role requires building trusted relationships, driving product adoption, and advocating for customers.

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Your work will ensure world‑class service delivery across multiple internal and subcontracted advice teams and customer channels, championin

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referra

A leading network solutions provider is seeking a highly skilled Manager of Customer Success to lead their post-sales organization across Europe. This role involves managing a team of Customer Success Architects, ensuring customer adoption and value realization of advanced solutions. The ideal candi

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documen

You have experience as a Customer Success Manager in SaaS or other tech enabled services. Coordinating the successful installation of Teton’s hardware on-site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless

Working closely with senior leadership, the CRC Team Manager will lead and develop a high-performing customer service team, ensuring consistent service standards, operational efficiency, and continuous improvement across all customer touchpoints. Mode Search are partnering with a global luxury retai

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high.

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Responsible for the customer experience and engagement of stakeholders across all stages of the customer lifecycle. Interpret customer insights to drive change in product a

We are looking for an experienced, energetic and positive Customer Success Manager. Hiring managers do not have access to this information and we will treat it confidentially. Anticipate customer challenges, issues and barriers before they arise to mitigate risk and add value.

The Customer Journey Manager will report directly to Senior Customer Experience Manager. Use customer journey mapping and CX insights to showcase how customers flow through services and surface customer barriers and pain-points. Designing, testing and implementing customer journey and experience met

You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before the customer even knows they have one to finding new ways to surprise and delight. We’re seeking a passionate and driven Customer Success Manager to champion Beam's exc

Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing, storytelling, and customer engagement. Continuously improve customer success processes and playbooks,

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Positive feedback from new joiners, Squad Leads and Customer Success. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. Product training and enablement for customers and internal stakeholders.

KYC or AML compliance, with deep expertise in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Customer Identification Programs (CIP) and customer risk profiling for Fintech or Crypto businesses. Circle is looking for a Know Your Customer Senior Manager to manage key aspects of Circle’s

Join to apply for the Customer Success Manager role at ON24. Customer Success Managers (CSMs) are responsible for the relationship between ON24 and Elite clients. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

Please note that we are open to candidates at both the Customer Success Specialist, Manager, & Senior Manager levels. The Customer Success Manager will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships within the buyside space, wh

A leading technology firm in Greater London is seeking a Customer Success Manager to guide customers through onboarding, drive product adoption, and translate data-driven insights into business impact. The ideal candidate will have 3-6 years of experience in customer success roles in B2B SaaS. You w

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager – NHS. The Customer Success Manager will build trusted client relationships, drive p

Experience as a Customer Success Manager or Account Manager in B2B SaaS, ideally with complex products. We are looking for a commercially driven Customer Success Manager who will lead onboarding, engagement, pilot conversions, renewals, and upsell across our customer base. Customer Success Manager �

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

A healthcare technology company in Greater London is seeking a Customer Success Manager to enhance customer relationships and ensure product success. This role focuses on monitoring engagement metrics, advocating for customer needs within the organization, and collaborating with various teams. The i

A leading homeware brand in Chelmsford is seeking an Assistant Shack Manager to support day-to-day operations and create an exceptional customer experience. This role involves assisting in recruitment, coaching the team, managing stock, and ensuring top-notch customer service. Ideal candidates will