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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch)., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch)., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch)., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Lead Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. • Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams., • Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment., • Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data., • Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring., • Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring, • Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery., • Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights., • Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata)., • Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving., • End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices., • Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary., • Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases., • Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch)., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. • Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis., • Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets., • Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance., • Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement., • Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs., • Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring, • Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance., • Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch)., • Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe)., • Experience with high-volume data processing and real-time streaming architectures., • Strong understanding of recommendation system design and personalisation algorithms., • Familiarity with Generative AI and its applications in production settings., • Exceptional communication and analytical problem-solving skills., • Proven successful experience in mentoring less experienced engineers to improve their technical skillsA Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Permanent Full Time 40 Hours We are looking to recruit two supervisors to join our repairs and maintenance team within Basildon, Essex. About the Role Joining us as a supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPIs. You will assess resource requirements and support the management of the day-to-day activity, en... ZIPC1_UKTJ

Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems. This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the re

• Lead and manage the Trade Sales Team (activity, performance, KPIs)., • Drive daily sales to achieve monthly revenue targets., • Strengthen relationships with existing trade customers and onboard new ones. Work closely with senior management to execute sales strategies., • Oversee outbound activity, quoting, account management and margin control., • Ensure team adherence to internal processes, SOPs, and credit-safe procedures. Ideal Candidate Profile We are looking for someone with: Essential Experience, • Proven experience in Trade Sales, B2B Account Management, or Sales Management., • Background in automotive, aftermarket parts, industrial supply, wholesale, or similar trade-driven sectors., • Demonstrable success leading teams in high-pressure environments., • Ability to manage KPIs, targets and fast-paced daily activity., • Additional: Occasional weekend work for automotive events/car shows

Trade Sales Manager – Automotive Parts Brentwood, Essex Up to £38,000 per year 08:00 – 17:30 (30-minute unpaid lunch) I am representing a leading specialist in automotive parts, styling, and performance upgrades. They are seeking an experienced Trade Sales Manager to lead a sales team, drive growth, and build long-term relationships with professional customers, including workshops and specialist performance garages. Key Responsibilities: • Lead, manage, and motivate the Trade Sales Team, monitoring performance and KPIs, • Drive daily sales to achieve monthly revenue targets, • Strengthen relationships with existing trade customers and onboard new ones, • Oversee outbound activity, quoting, account management, and margin control, • Ensure team adherence to internal processes, SOPs, and credit procedures The Ideal Candidate: • Proven experience in Trade Sales, B2B Account Management, or Sales Management, • Background in automotive, aftermarket parts, industrial supply, wholesale, or similar trade-driven sectors, • Experience leading teams in high-pressure, fast-paced environments, • Strong commercial awareness — understands margins, pricing, stock flow, and processes, • Highly organised, detail-driven, and able to make quick decisions, • Comfortable with occasional weekend work for automotive events or car shows Key Skills: • Strong leadership with ability to coach, motivate, and hold teams accountable, • Excellent communication and relationship-building skills, • Ability to manage KPIs, targets, and daily structured activity Benefits: • Profit sharing and company pension, • Additional leave and employee discount, • Company events and free or discounted food, • Health & wellbeing programme, • On-site parking If you are interested, please apply or contact Aaron at Pertemps North London.

Company: Aegis Care Shield Location: Hybrid (Remote / Essex-based) Contract: Part-time to Full-time (Phased) Salary: £50,000 FTE (Pro Rata during part-time phase) Start Date: ASAP Company Description Aegis Care Shield is an independent fostering agency in Essex with a bold vision, to provide safe, nurturing, and stable homes for children and young people in need. We're seeking a dynamic, qualified, and experienced Registered Manager to help us through Ofsted registration and into full operational success. Role Description This is a phased role: • Phase 1 (Pre-Registration): 0.5 days/week to lead on Ofsted application, draft policies/procedures, and prepare for inspection., • Phase 2 (Post-Registration): Full-time (5 days/week) as the operational lead of the agency. Key Responsibilities • Lead and oversee the Ofsted registration process and inspection readiness, • Write and implement all required policies and procedures in line with fostering legislation and best practice, • Ensure the service is compliant with the Fostering Services (England) Regulations 2011 and National Minimum Standards, • Recruit, supervise, and support staff and carers, • Maintain high standards of safeguarding, record keeping, and care planning, • Lead the quality assurance, development, and continual improvement of the agency, • Be responsible for regulatory notifications and liaison with Ofsted Qualifications Minimum Qualifications and Experience (minimum qualifications to be considered) • Social Work qualification (Degree, DipSW or equivalent), • Registered with Social Work England, • At least 2 years' experience managing a fostering or children’s care service, • Experience in managing a fostering agency or similar care setting, • Strong knowledge of safeguarding, compliance, and fostering regulations, • Experience of Ofsted inspections are highly desirable, • Knowledge of child welfare policies and regulations, • Strong leadership, report-writing, and communication skills, • Commitment to ethical, child-centred practice, • Leadership and team management skills, • Strong organisational and time management abilities Why Join Us? This is a rare opportunity to help shape a new fostering agency from day one, build a positive organisational culture, and make a lasting difference in children’s lives. We offer flexibility, autonomy, and the chance to lead a service with values at its core. To apply, please submit your CV and a short covering statement outlining your suitability. Please submit your full CV with any gaps in employment briefly explained

We are now looking for an experienced Workshop Manager to join our team and help lead our busy workshop and reception area. Workshop Managers Key Responsibilities: • Manage the daily operations of the workshop and reception • Support, guide, and assist the technician team using your techni

Basic Salary including a Car Allowance.Robust and lucrative lead source.Saturday 9am-3pm (day off in lieu mid-week).More flexibility available from end of year 2 onwards.Own vehicle and driving licence essential for this role.Our clients are looking to add to their team of high performing Mortgage A

Champion best practices and elevate design thinking through leadership, example, and active contribution. Lead core and experimental projects, consistently raising the. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working

From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. Working in Tech, Product or Data at Sky is about building the next and the new. And we do it all right here at Sky.

As the DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and processes that enable continuous integration, delivery, and deployment of software applications. Lead and manage a team of DevOps engineers responsible for the development , deployment

What makes Cognizant Netcentric a great fit for you? At Cognizant Netcentric, we create memorable digital experiences for the world’s leading brands. We are a diverse, global community of 1,500+ Adobe experts working across countries, cultures, and technologies. Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation. With Holacracy at our core, every individual is empowered to make an impact. Role Overview Responsible for leading AEM-based projects and acting as the technical anchor (Tech lead) to ensure seamless delivery, integration, and adherence to best practices. Key Responsibilities • Serve as the primary technical point of contact for AEM projects, ensuring smooth delivery and technical consistency., • Validate requirements and define solution approaches in collaboration with architects, business analysts, designers and cross-functional teams., • Provide accurate effort estimations for enhancements, maintenance, and new features., • Oversee content creation and integration within AEM CMS, including components and templates., • Perform code reviews, enforce coding standards, and maintain high-quality deliverables., • Ensure documentation is updated and aligned with project progress., • Bridge gaps between architecture, development, and delivery teams for seamless execution. Skills: • Strong hands-on expertise in Adobe Experience Manager (AEM)and AEM as a Cloud Service (AEMaaCS)., • Integration Expertise: Hands-on experience integrating AEM with UI frameworks and third-party systems., • Front-End Knowledge: Solid understanding of UI technologies (HTML, CSS, JavaScript, React/Angular)., • Cloud Knowledge: Familiarity/ working knowledge of Google Cloud Platform (GCP) for deployments and integrations., • Nice to Have: DevOps & CI/CD: Familiarity with automated build and deployment pipelines What we are offering you! • Permanent contract, • Continuous training & coaching, • Apple work equipment, • Employee recognition program, • Opportunity to work with a highly skilled, dynamic and international team At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams. We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.

You will lead, support, and motivate a team of domestic staff, ensuring cleaning standards consistently meet contractual obligations and infection control requirements. Monitor cleaning standards and implement corrective actions when required. Manage the distribution and control of cleaning material

Job Description Permanent Full Time 40 Hours We are looking to recruit two supervisors to join our repairs and maintenance team within Basildon, Essex. About the Role Joining us as a supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards

A retail company is seeking a passionate Store Manager to lead their team in Norton Heath. This role involves overseeing daily operations, ensuring excellent customer service, and maintaining store standards.

A respected legal firm in the UK is looking for a Head of Family Law to manage their department and lead a team of solicitors.The ideal candidate will have extensive experience in Family Law and demonstrable leadership skills.This role offers a competitive salary between £50,000 and £65,000, along

A leading elderly care provider in Brentwood is seeking a driven General Manager to lead a dedicated team in delivering high-quality person-centred care.You'll oversee staff recruitment and development while ensuring compliance with regulatory standards and managing budgetary controls.The ideal cand

A leading retail company in Romford is seeking a passionate Shift Lead to oversee daily operations and enhance customer service. The role includes managing colleagues, ensuring store safety, and maintaining a positive environment for customers. Ideal candidates will be customer-focused, safety-consc