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As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. Providing a monthly KPI report and informing the Customer Contact Manager of all complaints.

To provide reports on the Customer Service teams productivity and customer feedback identifying areas for improvement. To provide first line lead support within the small team and the contract dedicated Customer Service environment providing excellent customer service and ensuring issues are efficie

To be customer obsessed and continually seek to better understand our diverse customers to ensure were always provide an outstanding shopping experience. Reporting to the Store Manager youll have full accountability for the day-to-day running of the customer service department and front of store ope

Customerfacing roles where youve owned delivery not just supported it. Learning complex products quickly and explaining them clearly to customers. Are comfortable speaking to customers and presenting solutions.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer. Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer. Execute t

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. Manage the end-to-end customer lifecycle, including project-managing new site installation

As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a high-volume book of business. You will also work closely with smaller and self-serve customers, helping convert connected accounts into

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales.

The role offers high autonomy in a dynamic environment, working alongside experienced Customer Success Managers who value collaboration and shared ownership. If you care about service quality, customer trust and making a genuine difference to how customers experience technology, we’d like to hear

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

The Customer Onboarding Manager owns the end-to-end customer onboarding journey from contract signature to day-90 handover into steady-state Customer Success. This is a hybrid role: part project manager, part customer relationship owner, part trusted advisor. You will work alongside Account Executiv

As the internal champion for customer health you will track each customer’s usage , taking corrective action and escalating to the Account Manager where required. Track usage, paying particular attention to high risk customers (auto-renewed last year, Year 1 customers or low health score customers

We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead.

Following continued growth this market-leading organisation now seeks to recruit a Customer Experience Manager. Ensuring that every customer interaction reflects the commitment to service excellence.

This role requires a passion for exceptional customer service and at least 2 years of retail management experience. The Store Manager will drive sales, monitor performance, manage daily operations, and foster a motivated team. Whittard of Chelsea is looking for a Store Manager for its Regent Street

Junior Customer Success Manager – Europe (remote + regular travel across EMEA) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. Wha

Primark is seeking a Department Manager for their Peckham store in London, UK, offering a salary of £37,817 with 31 days annual leave. The role involves leading a department, managing stock and merchandising, and collaborating with the management team to enhance customer service and sales.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with excellence. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting

Heidi is looking for a Customer Success Manager in Greater London to support SMB customers through onboarding, engagement, and retention efforts. Responsibilities include managing a portfolio of accounts, providing training, and advocating for customer needs internally. Ideal candidates will have 2-

A leading renewable solutions company in the UK is seeking a Customer Success Specialist to join their dynamic team.

Customer Success Manager - Retention, Growth & Relationships. Builds relationships that go beyond the transaction - customers stay because of you and your industry knowledge. Onboard new customers smoothly and set them up for long-term success from day one.

Customer Account Porfolio ManagerLondon, United Kingdom## Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. The role focuses on customer engagemen

Most of our Customer Managers today have. The customer platform built to acquire, service and grow lifelong customers. Been in a managerial role (but not everyone on the team has).

Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to provide visibility and/or escalations, and maintain strong reference ability across your book of customers. Over 72,000 companies, including Brid

As a Customer Support Manager at Campfire, you will be a frontline champion for our customers — ensuring fast, thoughtful, and high-quality support across technical and accounting-related needs. You will work closely with Product, Engineering, and Customer Success to turn customer feedback into be

We are looking for a Strategic Accounts Customer Success Manager (CSM) who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 4+ years experience in an Account Management or Customer Success Manager role. Experience in delivering client-focused solutions b

A leading customer engagement platform in Greater London is seeking a Customer Marketing Manager to enhance customer retention and advocacy. You will engage with marketing, sales, and customer success teams to drive campaigns that support upsell opportunities, while also scaling customer advocacy pr

Comfortable collaborating with Product, Sales, and Engineering to champion the customer voice. Build and execute success plans aligned with customer goals and product capabilities. Build Customer Success playbooks and new processes based on learnings.

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Customer Success Manager / Inside Sales (Contractor). This is a hybrid role combining customer success, account management, and inside sales

Passion for delivering exceptional customer experiences and ensuring customer success. Track customer health scores, monitor product usage, and report on key customer success metrics. Customer Success Manager – Biotech Solutions.

Customer Success & Solutions Manager – EMEA. Customer Success & Solutions Manager – EMEA. Customer Success Manager (Technical), UK.

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Define customer busines

Stark Danmark A/S is seeking an Assistant Branch Manager for its Forfar branch in the United Kingdom. This full-time role emphasizes driving sales growth, developing customer partnerships, and leading a motivated team. The successful candidate will engage with new and existing customers, manage perf

Vertu Motors plc is seeking an experienced General Manager for Vertu Renault Gloucester. The role involves leading the dealership to deliver exceptional customer satisfaction while empowering and supporting the team.

Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions neces

A leading ethical beauty brand in Greater London is seeking an Assistant Store Manager to enhance customer experience and drive strong sales results.

A fast-growing HealthTech startup is seeking a Customer Success Manager to build and nurture client relationships across its product suite.

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Monitor customer health, mitigate risk, and ensure high retention across the customer base.

Customer Success Manager_December 2025 Leadership and Knowledge Sharing. The Client Success Manager (Lead Analyst) plays a pivotal role in ensuring clients realise maximum value from the StarCompliance platform.

A technology firm in Greater London is seeking a Customer Success Manager (EMEA) to guide customers through their post-sales journey. A successful candidate will have 3-5 years of experience in Customer Success or Account Management and be skilled in communication and problem-solving. This position

As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product trials and drive customer engagement. Collaborate with customers, Smartly Customer Success Managers and product development team

As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, a

We are looking for a professional sales professional who will support this home to increase occupancy.This is your opportunity to work alongside an exceptional management team to ensure the success of a first‑class care home.You will deliver a full range of sales and marketing approaches to drive

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Experience in account management, project management, and expertise in customer success plans are essential, as is a proven track re

As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible for leading and scaling a high-performing Customer Success team across the EMEA region. You have a proven track record of hiring, developing, and retaining Customer Success Managers, and you naturally think in terms

A cutting-edge security firm in Greater London is seeking a Customer Success Manager to bridge customers and their platform. Candidates should have a solid background in customer success, especially within AppSec, be tech-savvy, and possess strong communication skills.