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As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Supported by a commitment

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

The Company:Our client is a growing IT company who offers a fast paced and fun working environment.Developing cutting edge technologies to provide solutions to their clients everyday problems from a real world, hands on perspective.Theyaim to allow their team to grow wit

Location: Hybrid/Manchester or London Salary: £48,987 - £61,234 per annum Hours: 36 per week Contract Type: Permanent Within our Home Ownership Directorate, we are committed to delivering an outstanding customer experience at every stage of the homeownership journey, from first enquiry through to

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

As a Customer Success Manager, you’ll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organizations. This position reports to our Manager of Customer Success and has the opportunity to be based in London, UK. Dialpad is the leading AI-powered cu

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations tea

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Training, Product Support and Customer Success. Some flexibility is required to occasionally deliver training outside standard working hours for international customers. Comfortable owning outcom

A leading retail company in Greater London is seeking an experienced Store Manager to create an unforgettable customer experience and lead a dynamic team. Responsibilities include defining daily objectives, managing store operations, and ensuring excellent customer service. The ideal candidate will

Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. Act as the customer's internal champion, effectively own and drive the internal resolution process for all customer issues, se

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. You will develop strategies that elevate customer engagement and ensure team success in a fast-paced environment. This role requires over 5 years

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

A leading technology recruitment agency is seeking a Customer Success Manager to foster strong relationships with clients in a hybrid work setup. The role involves collaborating with both SMEs and enterprise customers to deliver maximum value from the SaaS platform.

Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. The Customer Success Manager (CSM) is accountable for the overall retention and growth revenue with a portfolio of key clients. Take ownership of customer relationships, ensuring the executi

A leading tire and automotive service company in the United Kingdom is seeking a Customer Service Manager to drive store sales, manage staff, and enhance customer satisfaction. You will be responsible for tracking payroll, budgets, and store goals, all while ensuring a positive experience for custom

A leading recruitment tech startup in Greater London is seeking a Launch Manager to own the onboarding journey for new clients. The ideal candidate will have a customer-facing background in RecTech or SalesTech, strong communication skills, and the ability to manage client relationships at all level

This role will manage a team of Customer Success Managers (CSMs) engaging both Commercial and Enterprise customers throughout the customer’s lifecycle journey with Certinia—from the sales cycle through adoption and full value realization, building and maintaining relationships as the partnership

Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions neces

As Category Manager – Customer Communications, you will bring McCain’s Customer Value Proposition to life across retail, QSR and foodservice channels—helping to drive brand preference and deliver sustainable customer and business growth. You’ll own the delivery of insight‑led, omni‑chann

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

A leading travel management platform is seeking a Senior Customer Marketing Manager in London. This role focuses on enhancing customer engagement and converting brand neutrals into advocates. Responsibilities include developing advocacy strategies, managing testimonial programs, and collaborating ac

A fast-growing tech company in Greater London is seeking a Junior Account Manager / Customer Success Manager. You will manage a portfolio of customers, supporting them throughout the customer lifecycle from onboarding to renewal. This role requires strong communication skills and an eagerness to lea

A leading SaaS solutions firm in Greater London is looking for a Customer Success Manager to strengthen customer relationships and ensure clients maximize value from their pricing solutions. Ideal candidates should have 3-5 years in customer success with experience in enterprise-level accounts and s

A leading SaaS company in the UK is hiring a Customer Service Manager to enhance customer satisfaction and revenue growth within their portfolio. The role involves building relationships with customers of all levels, guiding their journey, and monitoring health metrics. This position is fully remote

Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve succe

Passion for delivering exceptional customer experiences and ensuring customer success. Customer Success Manager – Biotech Solutions. Track customer health scores, monitor product usage, and report on key customer success metrics.

A collaborative technology company in Greater London is seeking a French-speaking Scaled Customer Success Manager. The successful candidate will manage relationships, leverage AI tools for enhanced customer engagement, and analyze customer data to reduce churn risk.

We are currently looking for a Customer Success Manager. It is your job to make it easy for customers to love GoodTime! You will make our customers feel heard and taken care of!. This role will partner directly with our Small Business and Mid-Market customers to support their recruiting operations.

As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, a

As a Customer Management & Capabilities Manager, you'll help shape a new generation of tools and capabilities that transform how we understand and interact with our customers. Collaborate with Finance, Trading, Analytics, Product, Marketing, and Customer Service teams to deliver initiatives that max

Customer Account Porfolio ManagerLondon, United Kingdom## Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. The role focuses on customer engagemen

Act as a strategic advisor - guiding customers on best practices, new features and workflows. You’ll build trusted relationships, help customers ship faster, and turn every account into a success story. Comfortable collaborating with Product, Sales, and Engineering to champion the customer voice.

A hospitality technology company in Greater London is seeking a Technical Program Manager to be a key technical partner to clients, ensuring they navigate complex technical challenges. This role involves driving product adoption, advocating for customer needs in product development, and providing ad

Customer Success Manager_December 2025 Leadership and Knowledge Sharing. The Client Success Manager (Lead Analyst) plays a pivotal role in ensuring clients realise maximum value from the StarCompliance platform.

A leading technology company in the UK is seeking a Customer Success Manager to take ownership of post-sale client relationships, ensuring they achieve their desired outcomes and driving retention.

We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Act as the voice of th

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. The CSM is accountable for exec

We are looking for a professional sales professional who will support this home to increase occupancy.This is your opportunity to work alongside an exceptional management team to ensure the success of a first‑class care home.You will deliver a full range of sales and marketing approaches to drive

A leading data intelligence firm in Greater London is seeking a Customer Success Manager to enhance client satisfaction and engagement. Ideal candidates will have over 3 years of experience in customer success, be highly organized, and possess excellent communication skills.

Strategic Customer Success Manager - EMEA. Customer Success Manager (Technical), UK. Customer Success Manager - Agriculture & Environment (Fresh Produce).

As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product trials and drive customer engagement. Collaborate with customers, Smartly Customer Success Managers and product development team

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with excellence. You will manage the operational components of the customer lifecycle - from onboarding through to renewal -

As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible for leading and scaling a high-performing Customer Success team across the EMEA region. Reinforcing Constructor’s value proposition throughout the customer lifecycle, ensuring a seamless transition from sales to C

Training and Customer Excellence Manager. If you're an experienced Training and Customer Excellence Manager looking for a role with impact, influence, and the chance to deliver positive change, we'd love to hear from you. This pivotal role will lead a multi-site customer experience and training supp

A growing hospitality tech company in Greater London is seeking a skilled individual to join their Customer Success team. This opportunity is ideal for those experienced as Restaurant Managers who wish to transition into tech.

We are seeking a Customer Success Manager (CSM) to join our New Markets team, responsible for managing a portfolio of mid-market and enterprise customers, ensuring they achieve maximum value from Soldo. Strong appetite for vertical-led customer success, including developing deep sector knowledge and

A leading customer engagement platform in Greater London is seeking a Customer Marketing Manager to enhance customer retention and advocacy. You will engage with marketing, sales, and customer success teams to drive campaigns that support upsell opportunities, while also scaling customer advocacy pr