Customer manager jobs in United Kingdom - Page 23

We have a great opportunity available for a Senior Civil Engineer (Highways) to join our team at Wokingham Borough Council, on a full time, permanent basis. - working from home / site visits when required. As Senior Civil Engineer (Highways) you will provide design and project management services to support strategic programmes and activities within the Capitals team. You will be responsible for managing projects in accordance with our change framework, across the portfolio of projects for the services. Working independently and pro-actively leading on the delivery of the key objectives, managing stakeholders, and delivering high quality outputs and outcomes under little supervision. Benefits: Now is a fantastic time to become part of our team and in return we can offer you an excellent range of benefits including flexible working options, remote working, a generous annual leave entitlement of 30 days (rising to 35 days after 5 years continued local government service), plus Bank Holidays, an enhanced local government pension scheme, a range of discounts, an onsite gym, salary sacrifice car schemes, an employee assistance program and so much more! Key responsibilities: Technical design to relevant UK standards (DMRB, Manual for streets) as well as producing high standard professional written technical reports. Producing technical drawings using Civil's 3D. Liaising and maintaining a good relationship with internal and external clients answering queries and responding to technical issues, provide support, and ensure that we deliver successful outcomes, which add improvement to services, customer outcomes, and savings. To identify key outputs and milestones for decision. To report to the appropriate governance forums, track and monitor actions. Adherence to WBC and supplier processes. Stakeholder Management. Liaising and managing surveyors, consultants, contractors and other collaborators. Record and track costs and benefits of projects and create learning logs to be referred to with each new project. Manage risks and issues in line with Corporate Risk management policy Pre-empt problems and resolve quickly to protect projects. Work with all parties in a collaborative manner and make decisions to ensure projects and tasks are on time and budget Candidate requirements: Bachelor’s degree in a relevant subject. Experience in efficiently using Civils 3D software to produce Highway plans. Sound working knowledge of relevant national and international highway related standards (e.g. DMRB, SHW, Traffic Signs Manual, Manual for Streets), contracts (e.g. ICE, NEC, and FIDIC), methodologies and procedures Experience of managing and delivering projects from concept design through to construction. With a minimum of 4 years’ experience Pavement design experience and Road drainage design experience Job Type: Full-time Pay: £38,223.00-£42,403.00 per year Benefits: Casual dress Company pension Cycle to work scheme Employee discount Flexitime On-site gym On-site parking Sick pay Work from home Schedule: Monday to Friday Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Wokingham, RG40 1BN Application deadline: 20/10/2024

We are looking for an energetic individual to join our team! Our team is looking for a quick-thinking, smiley person with an enthusiasm for delivering an exceptional level of customer service throughout their shift. We (Sam & Kevin) are a duo that used to work together in another coffee shop together and decided to open up our own. We take pride in this adventure and would love to have a few new additions to the team. The role will consist of: • Keeping the kitchen clean and tidy • Making all the preparations • Creating plates for the orders • Managing consistency in the dishes.

We are a well-established Independent Porsche Specialist based in Bedford. We are looking for an individual who wants to take the business to the next level, helping us expand our offering to our established and growing customers. Currently, we service and repair all Porsches and are part of the Porsche Partner Network. We have established partners for bodywork, MOTs, and a great set of suppliers. Due to our exceptional experience, facilities, and top-of-the-range equipment, we have enjoyed outstanding reviews and are experiencing rapid growth. We need an honest, intelligent, friendly team player to take the business to the next level. You will have a background in public-facing roles, practical know-how, and equal amounts of vision and hard work to unleash this business's potential. You will be expected to be an ambassador for the company and attend and organize events for and with our customers. This role pays a basic salary, with a bonus linked to profit increases. You will not be doing this alone, and the role will require you to be on hand to service and repair vehicles as needed, supported by a master mechanic. This is an exciting and varied role that, for the right person, could have a transformative.

The Role The role is based on supporting the Intuitive sales, marketing and business development processes. The main part of the role will be working with our network of partners operating around the world. The role will initially start within our marketing department, giving the candidate a chance to understand our business while working on some defined projects. This could include the production of marketing materials, website, videos, social media and partner events. After the initial placement the role will evolve to also include gaining experience in sales support, continuing to work with our partners from around the world. This will involve explaining the Intuitive value proposition, demonstrating our software products and helping with sales opportunities as well as supporting our partners with their marketing campaigns. We operate in many different time zones (from Australia to the USA), therefore the role will encompass some out of hours working. This is an ideal first role for someone looking for a career in sales and marketing. The placement will include projects in the following: Key Tasks • Assist the sales director with partner and end customer sales activity • Attend partner sales review and follow up / monitoring of actions • Following up sales and business development opportunities • Demonstrating the Intuitive software and value proposition • First line pre-sales support for new sales opportunities • Production of quotes and proposals • Updating the Company CRM with all activities • Assist with the production of marketing materials and literature, such as web content, brochures, blog posts and press releases • Write and proofread marketing copy • Upload material to the website(s), social media pages, online partner portal and Intuitive SharePoint • Assisting other areas of the business such as pre-sales and technical services Key skills Great interpersonal skills Ability to learn and understand about software, specifically in the business intelligence, print and process management markets Able to build relationships with a wide variety of people. Personable manner, team-player and adaptability are all important Excellent written and oral skills: you will be called upon to write online content, so you will need strong copywriting skills. You will also have to regularly deal with clients and suppliers, face to face or on the phone. Attention to detail – required for proof-reading posts, news releases, website content and emails IT skills: You will need proficiency in MS Office packages and, ideally, in graphic tools such as Adobe, Publisher and video editing software.

SHIFT MANAGER JOB DESCRIPTION We are looking for a proactive and results-driven Shift Manager to join our leadership team. As a Shift Manager, you will be trained to perform all the responsibilities of a Team Member while also managing the daily operations of the restaurant in the absence of the Store Manager. You will play a critical role in ensuring the smooth operation of the restaurant by maintaining company standards in areas such as product preparation, customer service, team management, and financial accountability. If you are an enthusiastic leader with a passion for service, this role offers great opportunities for growth and development. Key Responsibilities: - Team Leadership: Oversee daily restaurant operations, guiding and directing Team Members to ensure a seamless workflow. - Employee Supervision: Train, motivate, and coach Team Members to perform at their best. Assist in the onboarding and development of new staff. - Shift Management: Coordinate team schedules, manage shift changes, and handle employee breaks while ensuring the restaurant runs smoothly. - Operational Excellence: Execute all Team Member tasks when needed, including food preparation (grill, fry station, beverages), order accuracy, cleaning, and customer-facing services. - Customer Experience: Maintain a high standard of fast, accurate service, ensuring every customer has a positive experience and all food meets company standards. - Inventor; Ordering: Assist the Store Manager in managing inventory levels, placing orders, and ensuring supplies are adequate for daily operations. - Store Maintenance: Ensure the restaurant is clean, organised, and maintained according to health and safety regulations. - Reporting; Accountability: Complete shift summary reports, track performance, and contribute to financial responsibilities such as cash handling and deposits. - Recruitment Support: Help the Store Manager with hiring tasks, including recruiting, interviewing, and selecting qualified candidates. What We’re Looking For: - Proven leadership and team management experience. - Excellent problem-solving and communication skills. - Strong multitasking abilities, especially in a fast-paced environment. - Passion for providing excellent customer service. - Attention to detail in maintaining high standards of cleanliness and food quality. - Ability to stay calm and organised during peak hours

Position: Bar Manager Responsibilities: 1. Opening and Closing Duties:   - Ensure the bar is set up and ready for business before opening.   - Oversee the closing procedures, including cashing out registers, cleaning, and securing the premises. 2. Staff Management:   - Recruit, hire, and train bar staff.   - Schedule shifts and manage the staff roster.   - Provide ongoing guidance and support to the bar staff.   - Set performance expectations and conduct regular performance evaluations.   - Address any staff performance or behavior issues promptly and effectively. 3. Operations Management:   - Maintain inventory and order supplies as needed.   - Monitor and control costs, including beverage and labor costs.   - Develop and implement standard operating procedures for efficient bar operations.   - Ensure compliance with health and safety regulations.   - Handle customer complaints and resolve any issues that may arise. 4. Customer Service:   - Create a welcoming and enjoyable atmosphere for customers.   - Interact with customers, take orders, and serve drinks when necessary.   - Train staff on providing excellent customer service.   - Address customer feedback and strive to enhance the overall customer experience. 5. Financial Management:   - Prepare and manage the bar's budget.   - Monitor sales and revenue, and implement strategies to increase profitability.   - Handle cash management, including cash handling and reconciliation.   - Keep accurate records of sales, inventory, and expenses. 6. Marketing and Promotion:   - Collaborate with the marketing team to develop promotional strategies.   - Plan and organize special events and promotions to attract customers.   - Utilize social media and other marketing channels to promote the bar. 7. Compliance and Licenses:   - Ensure compliance with local, state, and federal regulations.   - Obtain and maintain necessary licenses and permits for the bar's operation. Skills and Qualifications: - Previous experience in bar management or a related role. - Strong leadership and management abilities. - Excellent interpersonal and communication skills. - Knowledge of alcoholic and non-alcoholic beverages. - Understanding of health and safety regulations. - Ability to handle stressful situations and resolve conflicts. - Proficiency in managing financial aspects of the business. - Familiarity with marketing and promotional strategies. - Attention to detail and organizational skills.

Club Maitre D' - Ambassadors Club House Salary - Competitive Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Club Maitre'd to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Maitre D' looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House - New Opening Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position We're looking for an experienced Club Maitre'd to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering high standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Job Opening: Chef at Nonna Cafe, Harpenden Nonna Cafe is seeking a talented and passionate Chef to join our dynamic team. Our ideal candidate will have a strong culinary background, a creative flair for menu development, and a commitment to providing exceptional dining experiences. Key Responsibilities: - Prepare and cook high-quality dishes in accordance with cafe standards and recipes. - Collaborate with the team to develop seasonal menus and specials. - Ensure the kitchen is clean, organized, and adheres to health and safety regulations. - Manage inventory, including ordering and maintaining stock levels. - Train and mentor junior kitchen staff, fostering a positive team environment. - Assist in the development of new recipes and cooking techniques. Requirements: - Proven experience as a Chef or in a similar role within a restaurant or cafe setting. - Culinary degree or equivalent certification is preferred. - Strong knowledge of various cooking methods, ingredients, and cuisines. - Excellent leadership and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Creativity and a passion for food and customer service. - Flexibility to work evenings, weekends, and holidays as needed. - Knowledge of food safety and sanitation regulations. Desirable Qualities: - Experience with Italian cuisine is a plus, as Nonna Cafe specializes in traditional Italian dishes. - A positive attitude and a collaborative spirit. - Strong problem-solving skills and ability to adapt to changing situations. Benefits: - Competitive salary based on experience. - Opportunities for professional development and career advancement. - Employee discounts on food and beverages. - A vibrant and supportive work environment. If you are a culinary enthusiast looking to make a mark in a beloved local cafe, we would love to hear from you! Please submit your resume and a cover letter detailing your culinary experience and passion for the industry.

Generating leads Sales representatives contact potential and existing customers to generate leads for the sales team. They may also answer phone calls from people responding to direct marketing and advertising campaigns. Must have good and strong communication skills,negotiation and time management skills.

We are seeking a skilled Restaurant Manager to oversee our dining establishment. The ideal candidate will be responsible for managing daily operations, ensuring excellent customer service, and maximising profitability. ## Duties - Supervise and lead the restaurant team to deliver exceptional service - Coordinate with the kitchen staff to ensure timely food production and delivery - Manage inventory levels and order supplies as needed - Implement and maintain high standards of cleanliness and food safety - Develop and execute marketing strategies to attract customers - Handle customer inquiries and resolve any issues promptly - Train new employees on restaurant policies and procedures ## Qualifications - Previous experience in team management within the hospitality industry - Knowledge of restaurant operations including bartending, cooking, and food production - Strong leadership skills with the ability to motivate staff - Understanding of food safety regulations - Experience in a hotel or restaurant setting is advantageous

We are currently seeking an enthusiastic, passionate and experienced Kitchen Manager to join our team. You will play a pivotal role for the smooth growth of our business. Job Responsibility: Working as part of the team to achieve the long term goal for the organisation; Plans catering or bar services and supervises staff; Decides on range and quality of meals and beverages to be provided or discusses customer’s requirements for special occasions; Verifies that quality of food, beverages and waiting service are as required and that kitchen and dining areas are kept clean in compliance with statutory requirements; Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit; Maintain food hygiene rules and regulations at all times; · Supervising food preparation in the kitchen and ensuring that customers are satisfied · Maintaining clean working environments and making sure that, employees follow the restaurant’s preventive maintenance measures. Ordering kitchen materials and ingredients based on the menu and market demand Provided necessary supports to junior staffs and trainees. In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Kitchen Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week Salary: £31000 - £39000 depending on experience

If you’ve been looking for a place to kick-start your career in sales… Your DWM is a successful direct-selling company focusing on lead generation primarily in the energy sector, but with operations in broadband and charity fundraising. We are seeking motivated and outgoing individuals to join our team as a Trainee Sales Executive. In this position, you will play a crucial role in promoting our partners and their services to potential customers. This is a great opportunity for someone who enjoys face-to-face interactions and has excellent communication skills. Previous sales or industry experience is not necessary. This is a great chance to gain experience to break into the sales world; with our training program, you will gain the skills to become a great salesperson and trainer. Duties: · Engage with potential customers in person to promote our products and services. · Provide information about our company, products, and services. · Collect contact information from potential customers for follow-up purposes. · Answer any questions or concerns that potential customers may have. Benefits of working with us – · Full training provided. · We only promote managers from within. · Open door policy. · 1-1 support. · Free eye test. · Birthday off. · We offer both employed and self-employed positions. · We support and reward you for your hard work. (Please note this role includes either door-to-door sales or venue-based sales)

Job Overview: We are currently seeking an experienced and highly organised Kitchen Manager to oversee the daily operations of our kitchen. The ideal candidate will play a pivotal role in ensuring the efficient functioning of our kitchen, coordinating meal preparation, and maintaining high standards of cleanliness, safety, and quality. As a Kitchen Manager, you will work closely with chefs and other kitchen staff to deliver fresh, organic, and customized meals for children. Job Title: Kitchen Manager Location: University Plaice, Bangor Job Type: Full-Time Job Description: We are looking for an experienced and motivated Kitchen Manager to join our team and oversee all kitchen operations. The ideal candidate will ensure the smooth running of the kitchen, maintain the highest food safety and hygiene standards, and inspire a team to deliver high-quality meals. This is a hands-on role requiring a strong leader who is passionate about fast food and thrives in a fast-paced environment. Key Responsibilities: • Oversee the daily operations of the kitchen, including food preparation, cooking, and presentation, ensuring all menu items are delivered to high standards. • Lead, train, and schedule kitchen staff, fostering a positive and efficient working environment. • Manage inventory levels, order supplies, and ensure stock is maintained for peak times, including popular items like Chips Medium with Cheese and the 1/2 Chicken Burger with Chips. • Work with the team to maintain the quality of current menu offerings, including burgers, kebabs, pizzas, and specialty dishes such as Halloumi Wraps and Chicken Wings. Innovate and introduce new dishes as required. • Ensure compliance with health and safety regulations, maintaining a clean and safe kitchen environment. Conduct regular checks and enforce hygiene standards. • Monitor food quality and consistency, ensuring all dishes meet our standards and are prepared according to recipes. • Monitor food costs and manage budget effectively to minimize waste and maximize profitability. • Ensure customer satisfaction by preparing food quickly, efficiently, and to the required standard, particularly during peak evening hours.

Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately

- From 15/ph (Basic £11.44 + TRONC) - Full-time 40-45 hrs Our values: - People oriented: we are a business built upon people, we always aim to put our people first. - Quality-driven: we are committed to consistently delivering the highest quality in everything that we do. - Proud: we take pride in our work, our team, and the satisfaction of our customers. - Honest: Integrity is the foundation of our business; we believe in transparency and honesty with our team, our customers, and our partners. - Personable: we offer a welcoming, down-to-earth atmosphere where everyone feels comfortable. - Brave: we are not afraid to innovate, take calculated risks, and lead the way in the industry. - -Considered: every decision we make is thoughtful and intentional, with the goal of delivering the best possible experience for our customers and team. Overall Responsibilities: - Become fully knowledgeable on all recipe cards and service standards. - Maintain your section in order, always clean and fully stocked up. - Support Management team with Food Safety requirements from the accepting deliveries, storing, preparing, and serving food. Ensure that Food Safety and Hygiene practices within the kitchen are of the highest’s standards. - Help to create a family feeling in the restaurant by communicating and building great relationship with FOH and BOH teams. - Ensure that sections and other kitchen areas are deep cleaned on a regular basis and recordings been made accordingly. - Support all management team in any areas where needed. - Report for your shift so that you are ready to work the moment that your shift time starts, wearing clean uniform and looking presentable. What we're looking for: - High energy / friendly / outgoing - Service as a priority - Professional attitude - Ability to communicate with others - Exemplary time management and organisational skills - Demonstrated ability to multitask - Good command of spoken and written English - Able to work at speed and under pressure

Full time Caretaker Porter required for small B&B , living accommodation provided. Salary £1350 to £1500 a month with free accommodation provided. Job includes Checkin customers , manage deliveries, report faults in building. Manage bookings. Manage the hotel day to day business. Do small DIY, cleaning. Providing good customer service.

Vacancy: Part-Time Florist Hours: 10 hours per week, plus overtime as required. 10am - 12pm, Mon - Fri Strong communication skills to interact with customers effectively. Great customer service, and passion. Organisational skills to manage inventory and orders efficiently. Pay: £11.44 per hour Expected hours: 1-40 per month Florist: 1 - 2 years (required) An excellent communicator Reliable and dependable To apply, please message me directly.

Job Overview We are seeking an experienced South Indian Chef to join our team at The Leaf Restaurant Bourne UK PE109NB. As a South Indian Chef, you will be responsible for preparing and cooking delicious and authentic South Indian dishes. This is a mid-level position, requiring 4 to 6 years of experience in South Indian cuisine. The job is located in Hyderabad, Telangana, India and is a full-time position. Qualifications and Skills Proven experience as a South Indian Chef, with a focus on authentic South Indian cuisine. Knowledge of traditional South Indian cooking techniques and recipes. EXSPECIALLY KERALA CUISINE Strong understanding of food safety and hygiene practices. Ability to work in a fast-paced and high-pressure environment. Excellent knife skills and ability to handle kitchen equipment. Creative and innovative mindset to develop new recipes and dishes. Strong leadership and team management skills. Good communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Flexibility to work in shifts and on weekends. Mid-Level: 4 to 6 years of experience in South Indian cuisine. Roles and Responsibilities Prepare and cook a variety of authentic South Indian dishes, including dosas, idlis, vadas, sambar, rasam, and chutneys. Ensure that all dishes are prepared and presented according to company standards and recipes. Maintain high levels of cleanliness and sanitation in the kitchen area. Manage and order inventory of ingredients and supplies. Collaborate with the kitchen team to create new dishes and improve existing recipes. Train and supervise junior chefs and kitchen staff. Adhere to all food safety and hygiene regulations. Stay informed about current food trends and incorporate them into menu planning. Contribute to menu development and participate in menu tastings. Ensure that all food is prepared and served on time. Monitor and control food costs and wastage. Handle customer inquiries and special requests regarding food preparation and ingredients. Maintain a positive and professional approach with coworkers and customers at all times. Follow company policies and procedures.

The Leaf Restaurant Manager manages staff and may be required to fill in for any employee in a restaurant. Some of the important duties and responsibilities typically involve: Organising staff shifts and scheduling Providing excellent customer service Leading by example Planning menus Working with food and drink suppliers Ensuring all food safety procedures are strictly followed according to sanitary regulations Following all company policy and procedures regarding dealing with cash, equipment and property Cleaning the kitchen according to regulatory guidelines Maintaining safe working conditions Auditing inventory levels to ensure product availability, and ordering products as necessary Recruiting and training staff Working closely with management to meet revenue objectives Implementing appropriate strategies to resolve adverse trends and improve sales