Trabajos customer service contract en Reino Unido - Page 2

Lead the Past. Influence the Future Job Title: Home to School Driver Location: Hendon Prep, London, NW4 1TD Salary: £20 per hour Hours: 25 hours per week | Monday - Friday | 6.30am to 9.00am & 3.30pm to 6.00pm Contract: Permanent | Term Time About the School - Hendon Prep Hendon Prep is a warm, inclusive and nurturing independent preparatory school where every child is known, supported and encouraged to succeed. We pride ourselves on strong relationships, high standards of care, and a commitment to enabling pupils to develop academically, socially and emotionally. Our community values kindness, resilience and a love of learning. We offer a broad and engaging curriculum alongside a rich co-curricular programme, ensuring that children from Preschool through to Year 6 flourish and reach their full potential. Safeguarding and pupil wellbeing are central to all aspects of school life. Hendon Preparatory School is seeking a reliable and professional Home‑to‑School Driver to support our daily pupil transport service. About the role Drive More Than a Bus. Help Shape a Child's School Day. At Hendon Preparatory School, we're looking for a friendly, professional and safety-conscious Home to School Driver to join our transport team. This is a fantastic opportunity for someone who enjoys working with young people, takes pride in delivering excellent customer service, and wants to play an important role in ensuring pupils travel safely to and from school each day. As one of the first faces our pupils see in the morning and one of the last in the afternoon, you'll help create a positive and welcoming experience for students and families while supporting the smooth operation of our school transport service. As a Home to School Driver, you'll be responsible for safely transporting pupils on designated routes, ensuring journeys run efficiently and in accordance with all transport, safeguarding and health & safety regulations. You'll also support the day-to-day running of the transport service by maintaining accurate records, completing vehicle checks and helping to ensure our fleet remains compliant and well-maintained. What you will be doing • Safely transport pupils to and from school during term time, • Carry out daily vehicle safety checks and complete required documentation, • Follow designated routes and ensure journeys operate efficiently, • Maintain accurate driver, vehicle and journey records, • Report any vehicle defects, hazards or safeguarding concerns promptly, • Support transport administration, route updates and operational planning, • Ensure all pupils, parents and staff receive a courteous and professional service, • Promote the school's values and act as an ambassador for Hendon Preparatory School, • Attend relevant training and comply with all transport and safeguarding requirements What you will bring • Aged 21 or over & Full UK driving licence held for at least 24 months, • Current Driver CPC qualification and valid CPC card, • Valid Digital Tachograph Card, • Strong communication and interpersonal skills, • Flexible approach to working split shifts, • Experience working within transport operations, record keeping or monitoring processes, • A commitment to safety, safeguarding and excellent customer service We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. #1

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.60 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours over a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.60 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours over a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Field Sales Executive Location: Regional Field Sales (Your Local Area) Contract Type: Freelance / Self-Employed (Commission-Only) Compensation: Uncapped Upfront Commission + 5-Year Recurring Revenue | OTE £7,000-£10,000+/month Build a Business. Build Wealth. Build it with SumUp. Ready to take on building your own business, backed by one of the world's leading fintech brands? This is just a job, its opportunity to drive your own journey Some people are looking for a salary. Others are looking for freedom. We are looking for entrepreneurs. As a self-employed SumUp Field Sales Partner, you are not taking a job - you are building your own business with the full backing of one of the world's leading fintech brands. You will represent technology trusted by millions of merchants globally, while creating a compounding income stream that is directly linked to your ambition and your closing rate. There are no limits on what you can achieve. For those who fully commit, six-figure earnings are a realistic first-year outcome. Many of our most successful Sales Partners earn £200,000+ per year, and our second-year entrepreneurs are already on the path to building million-pound businesses - driven entirely by the power of recurring residual income. It's not just the top performers seeing exceptional results either; almost half of our Sales Partners are currently generating around £7,000 per month, demonstrating the strength and consistency of the earning opportunity. This isn't just a job - it's an asset that grows year after year. The Financial Blueprint (Partnership bonuses) We are more than just a card reader, you can build and grow your business across offer one of the most competitive commission structures in the payments technology industry: • Upfront Commission: 50% of the upfront contract value paid immediately upon sign-up (average upfront value per merchant: approx. £500)., • Lifetime Residuals: Lifetime Residuals: Earn 25% recurring income from the transaction volume of every merchant you sign, paid monthly for up to 5 years. To support your first 3 months, your residuals are enhanced by up to 3× while you build your portfolio., • Hardware & Software Incentives: Additional direct commission on every card reader sold., • Earnings Benchmark: 40% of our active independent partners consistently earn £7,000+/month. Our top performers are well beyond that. Note: This is a 100% commission-only, self-employed role. There is no basic salary. Your financial outcome is entirely a reflection of your drive, discipline, and sales competence. Your Daily Operation The most successful Sales Partners do not wait for opportunities - they create them. Here is what building your business looks like week to week: • Fearless Prospector: Prospecting a minimum of 30 local SMEs every day through face-to-face visits and outbound outreach - retailers, restaurants, cafes, beauty salons, and beyond., • Consultative Selling: Analysing each merchant's current payment setup, identifying genuine pain points, and presenting SumUp's full ecosystem - payments, POS, and operations - as the superior long-term solution., • Pipeline & Territory Management: Owning your designated territory while recognising you're free to generate business anywhere in the UK. Planning your sales week independently, managing your CRM, and progressing merchants from initial conversation through to hardware installation and onboarding., • Meaningful Conversations: Creating at least three real sales conversations every day and converting them into 3-5 new merchant partnerships every week., • Relationship Building: Becoming the recognised payments expert within your local business community - the person SME owners call first. Consistency creates momentum. Momentum creates freedom. Launch Your Business Properly Every entrepreneur starts somewhere. Your journey begins with a dedicated full-time training week where you will learn everything you need - the product, the pitch, objection handling, CRM, and territory strategy - to build your business with confidence from day one. After that, you are in control of your diary, your pipeline, and your future - with ongoing coaching from experienced field sales leaders who are invested in your success. We also offer appointments to our most committed partners as your relationship with SumUp develops. You will never build alone. SumUp gives you the credibility, technology, product range, and support of one of the world's fastest-growing fintech companies - so you can focus entirely on what matters: winning merchants and building your portfolio. Critical Requirements - Who We Are Looking For This is a high-reward role designed for resilient, self-directed sales professionals. You will only succeed here if you meet the following: • Proven Track Record: Experience in high-rejection, face-to-face or B2B sales environments - field sales, door-to-door, telecoms, energy broking, merchant services, or similar., • The Hunter Mindset: You do not wait for leads. You love the cold approach. You possess advanced objection-handling skills and treat every "no" as data, not defeat., • Financial Resilience: You understand self-employment and have the financial stability to bridge an initial pipeline-building phase before residuals begin compounding., • Self-Discipline: You operate entirely self-directed. You do not need daily management, corporate supervision, or external motivation to show up and perform., • Commercial Awareness: You understand what a recurring revenue asset is worth and can articulate that value to a business owner in plain English. Who This Role is NOT For • Individuals seeking a secure monthly base salary or corporate benefits package., • Account managers who prefer managing existing relationships over new business acquisition., • Candidates looking for a relaxed entry-level position or structured customer service environment., • Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio? If you have the drive, the resilience, and the B2B sales experience to back it up - and you want to build something that pays you long after the sale is made - we want to hear from you. Apply now to submit your profile and schedule an introductory call with our partner team. Let's talk numbers. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

We are currently looking for an ambitious, hardworking, resilient, professional individual with practical proven telesales, administration and exceptional customer service experience and skills! A Properties Maintenance Service Management Agent: PR Properties International Ltd is currently seeking a highly qualified, experienced Telesales Consultant and Property Maintenance Service Administration Coordinator to carry out the tasks and duties below: \n Stage 1: Telesales Consultant Duties and Responsibilities: \n 1. As Telesales Consultant you will first start with group email marketing, telesales-cold calling and to booking appointments with our targeted clients which includes: our local Real Estate Managers, local business traders and construction recruitment managers. As a Telesales Consultant your main goal is to practically meet our property maintenance agents expected sales targets by consistently getting new clients appointment bookings to our sales closers and are able to build business relationships, recording and reporting all of the clients properties maintenance repair issues. \n Your Key duties will include generating leads, answering services questions, managing customer information in a CRM, and handling customer inquiries and complaints. A combined role that will involve: \n Handle inquiries: Take both external and inbound calls from our agencies clients properties maintenance services. \n\n • Build customer relationships: \n, • Develop and maintain strong customer relationships to encourage repeat business and satisfaction.\n, • Gather information:\n, • Ask questions to understand customer needs and document customer information, interactions, and transactions in a CRM system.\n, • Stay informed:\n, • Continuously update product knowledge and stay informed about industry trends.\n\n Stage 2. Properties Maintenance Service Administrator Assistant And Recruitment Section Administration Tasks: \n As a property maintenance service administrator assistant you will be making outbound calls to potential new and existing customers, booking maintenance service appointments with both customers and our agent maintenance teams / contractors, suppliers and liasing with them. calling our properties service and taking inbound calls from those who have already expressed interests in our properties maintenance service management, marketing our services on social media: facebook market etc. Recruiting candidates via posting jobs on job board sites such as Indeed, Reed, Linkedin etc. \n Coordinating necessary maintenance repairs issues and remedial works with contractors, addressing maintenance issues raised by tenants or landlords, such as plumbing or electrical malfunctions. Managing records for safety certificates and overall property compliance. \n Key Practical Telesales Consultant and Administration Experience Required: candidate is required to have 3 years or more practical most recent telesales or business development proven track record experience and skills, be ambitious, hardworking, resilient, professional individual with exceptional administration skills, customer service experience and skills! Excellent Communicator: written and verbally, flexible, reliable, team player and can use their own initiative. \n Working Contract Hours: Remote, Mondays - Fridays 9am - 17:30PM With 3 Months Probationary Period, Contractor Basis: A self-employed role, therefore you are required to manage your own taxes as Consultant. Permanent Basis. Please Note: You Will Be Required To Attend Company's Marketing Monthly Events in London! \n Monthly Basic Salary: £2300 And Commission Pay: 10% Per Property Refurbishment Sales ( \n Please Note: You will only start being paid on monthly basis once you have practically met at least 3 new paying clients! ) Commission Pay: 10% per new clients sales from our upgrade service package offers which includes: property maintenance refurbishment services etc. ) Available For Immediate Start! \n If you realistically know that you can practically produce our key telesales / appointment settler targeted results and you have practical suitable experience for this job role, then we would like to hear from you! Email us your most recent CV with covering letter to us and if your suitable for the position, we will contact you asap! \n Speak Soon! \n PR International Properties Team! \n \n \n

The Opportunity: Field Service Engineer \n Contract: Permanent \n Location: Romford \n The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying. \n The Impact you will have: \n\n • Attending customer locations to determine the li...\n\n \n ZIPC1_UKTJ

Maintenance Coordination Supervisor Location: London Salary: Competitive, depending on experience + overtime Contract Type: Permanent Vector Recruitment Solutions are recruiting on behalf of our client for an experienced Maintenance Coordination Supervisor to join a growing property services business in London. This is an excellent opportunity for an experienced Coordinator, Scheduler or Planning Supervisor from the property services, facilities management, construction or maintenance sector looking to step into a leadership role. You'll oversee a team of Coordinators while ensuring projects are planned, scheduled, and delivered efficiently across the Damp, Roofing, and Restoration divisions. The Role Lead and support a team of Coordinators, ensuring high standards of customer service and operational performance Manage the scheduling of surveyors, engineers, tradespeople, and subcontractors to maximise productivity Coordinate maintenance projects from initial enquiry through to completion, ensuring jobs run smoothly and on schedule Act as the main point of contact for clients, contractors, and internal teams, providing clear communication throughout each project Monitor job progress, quality, documentation, and compliance using CRM and job management systems Review survey reports for accuracy and ensure quotations, invoices, and project information are completed correctly Support profitability by monitoring project performance, managing workflows, and resolving operational issues quickly About You Strong experience coordinating maintenance or repair works within property services, facilities management, construction, or a similar sector Previous experience coordinating damp, property restoration or roofing works. Previous supervisory or team leadership experience within a scheduling or coordination environment Experience coordinating tradespeople, surveyors, engineers, or subcontractors Strong organisational, planning, and diary management skills Excellent communication and customer service skills Commercial awareness with experience supporting quotations, invoicing, and project administration Confident using CRM or job management systems What's On Offer Competitive salary with regular salary reviews based on performance Monday to Friday, 8:00am – 5:00pm Overtime opportunities Clear career progression towards Operations Management Join a growing business with a supportive team and genuine opportunities for development This is an ideal opportunity for an experienced Maintenance Coordinator, Scheduling Supervisor, Planning Supervisor, or Property Services Coordinator looking to take the next step into a leadership role with a growing organisation. Apply today or contact Kristian on (phone number removed) for a confidential discussion

Brixton House is recruiting Casual Events Managers Reports to: Event Sales Manager Contract terms: Casual Worker Salary: £15.14 hourly rate Hours: As required. Minimum 4-hour call. References: All offers of employment are subject to the receipt of satisfactory references \n Background \n Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts. \n Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and \n influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture. \n Our commitment to building a strong connection with our community is reflected in our core values: \n 1. Always be welcoming to our international community \n 2. Be radical and progressive in our thinking and activities \n 3. Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton \n 4. Most importantly, always celebrate our unique identity and growing accomplishments \n Role & Responsibilities \n The Event Manager plans and organises events, from start to finish, to ensure their successful delivery across Brixton House 7 studio spaces, 2 theatres and Café Bar. \n No one day is the same at Brixton House. The versatility of the building enables us to host a wide range of events such as Meetings, Screenings, Conferences, Festivals, Music Gigs and Book Launches. \n Event Coordination \n\n • Meet with the client to understand the requirements of the event and the vision of the delivery \n, • Coordinate the various internal teams (technical, production, Customer Service Host) prior and on the day of the event \n, • Liaise with external contractors/supplier \n, • Develop and manage the event timeline in efficient manner \n\n Venue Space Management \n\n • Ensure the venue is fully equipped with tools, furniture, AV equipment \n, • Manage and set up the space according to resources and technical requirements \n, • Ensure the space aligns with the client’s vision and Brixton House standards \n, • Ensure all events comply to Brixton House policies (Health & Safety, Safeguarding, GDPR…) \n, • Conduct safety checks throughout the event \n\n Management and Delivery \n\n • Serve as the main point of contact for clients providing excellent customer service \n, • Address and resolve any issues that arise prior, during and after the event \n, • Ensure client satisfaction to secure returning business \n\n Reporting \n\n • Conduct post event internal and external evaluation to identify areas to improve \n, • Seek client’s feedback \n, • Report to Head of Commercial on budget \n\n Who are we looking for? \n\n • A tangible amount of experience in event planning and venue management \n, • Ability to manage multiple events at once \n, • Strong project management skills \n, • Excellent communication and interpersonal skills \n, • Ability to think quick and find solutions under pressure \n, • A confident and professional communication style, complemented by excellent interpersonal skills \n, • Strong teamwork skills while also being self-motivated and capable of working independently when required \n, • Proficient in IT tools such as MS Office, including Word, Excel, and other relevant software applications \n, • Exceptional attention to detail and strong numerical skills \n, • Diplomacy and tact dealing with a broad range of clients \n\n How to Apply \n To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description. \n\n • Complete the monitoring form \n, • Upload your CV \n, • Upload letter of application, no more than two sides of A4, size 12 font \n\n Deadline: On-going Interviews: On case-by-case basis \n REF-230 606

Head of Commercial Performance\n \n \n Location: Central London Salary: £75,000 to £85,000 + benefits Contract: Permanent, Full Time \n An established and growing multi-site service business is looking to appoint a Head of Commercial Performance to lead sales performance, customer acquisition and the continued development of the customer journey across the organisation. \n This is a senior leadership appointment wit... \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Are you a skilled Class 2 Driver looking for more than just a job? Want to earn over £53,000 in your first year? Ready to take the wheel of a career with real growth, great benefits and a supportive team behind you? \n \n At GXO, we’re expanding and looking for dedicated drivers to join our energetic team at Dartford, Kent working on our Ikea contract. As a Class 2 Driver you will be delivering furniture for IKEA alongside a Drivers Mate who will assist in the lifting and shifting of items. Customer service will be at the heart of this role! \n \n This is a full time, permanent role you will be working 48 hours per week on a shift pattern of 5 days on, 3 days off over an 8-week rota or Monday-Friday with start times between 05:00 - 05:30. \n \n Pay, benefits and more: \n \n\n • We are offering an annual salary of £52,513.10\n, • Also a £500 bonus upon completion of the 3 month probation period\n, • 28 days holiday \n, • Extensive retail discounts across all the big retailers including supermarkets, fashion, technology, travel, days out, hair & beauty, sports and much more!\n, • Permanent employment contract with an ever evolving and growing market leader\n, • Continuous training and development opportunities including DCPC and further licenses on completion of probation. \n, • Extensive wellbeing programmes and initiatives accessible to all employees \n, • Pension scheme\n, • Driver Awards and Recognition\n\n \n What you will do on a typical day: \n \n\n • Working as a 2-person delivery team, delivering furniture products into a room of choice at customers' homes and providing a first-class customer service experience \n, • Ensuring the vehicle and stock are properly secured\n, • Completion of tachographs in line with legislation and company policies\n, • Performing vehicle checks at the beginning and end of each journey and reporting all defects\n\n \n What you need to succeed at GXO: \n \n\n • This is a physically demanding role which includes lifting and shifting of furniture\n, • Full UK driving licence with category C entitlement\n, • No more than 6 current penalty points \n, • No DR, DG, DD, BA, CD, AC, LC or TT99 endorsements within the previous 5 years \n, • Previous experience driving category C vehicles is desirable\n, • DBS security check will be completed on the successful candidate\n\n \n We engineer faster, smarter, leaner supply chains. \n \n \n GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. \n \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement \n \n #appcastuk

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.58 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years., • Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent • Contract: Your contracted workweek is 40 hours, which can be scheduled as either four 10-hour days or five 8-hour days within a seven day period., • Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance., • Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying., • Hourly Pay Rates:, • Basic rate (Monday to Saturday) £13.96, • Monday to Saturday evening premium (1800-0600) £15.08, • Basic rate (Sunday) £15.36, • Sunday evening premium (1800-0600) £16.59, • Overtime (day) £17.45, • Overtime evening (1800-0600) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! This is a fantastic opportunity to join our team and perfect for those looking for a part-time schedule. You will work 3 x 8-hour shifts each week with shifts scheduled on different days each week. On top of your base pay you will receive premiums that will increase your average hourly earnings to £14.54 per hour. All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent, Part-Time Contract Hours: 24 hours per week (including paid breaks) Contracted days: You will be required to work any 3 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! This is a fantastic opportunity to join our team and perfect for those looking for a part-time schedule. You will work 3 x 8-hour shifts each week with shifts scheduled on different days each week. On top of your base pay you will receive premiums that will increase your average hourly earnings to £14.42 per hour. All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent, Part-Time Contract Hours: 24 hours per week (including paid breaks) Contracted days: You will be required to work any 3 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.78 Evening Premium (from 6pm) £14.90 Sunday Day Premium £15.16 Sunday Evening Premium (from 6pm) £16.39

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.42 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 37.5 or 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 7.5 or 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.78 Evening Premium (from 6pm) £14.90 Sunday Day Premium £15.16 Sunday Evening Premium £16.39 Overtime rate Monday to Saturday (Day Shift) £17.23 Overtime rate Monday to Saturday (Evening Shift) £18.35 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.58 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours, which can be scheduled as either four 10-hour days or five 8-hour days within a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Basic rate (Monday to Saturday) £13.96 Monday to Saturday evening premium (1800-0600) £15.08 Basic rate (Sunday) £15.36 Sunday evening premium (1800-0600) £16.59 Overtime (day) £17.45 Overtime evening (1800-0600) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.54 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

FINANCE DIRECTOR - 12 Month FTC \n\n • Rendall & Rittner • Competitive • Hybrid - London (Vauxhall)\n\n ROLE OVERVIEW \n You will lead the UK finance function for Rendall & Rittner, part of the Odevo Group, steering the financial strategy and empowering a high-performing team to deliver accurate, timely insight that drives great decisions. Operating in a complex, service-led environment, you will combine rigorous financial control with commercial acumen to support sustainable growth and outstanding client service. \n Based out of our Head Office at 13B St George Wharf, London, SW8 2LE, you will work in a hybrid pattern with two days a week in the office. You will partner closely with the executive team and group stakeholders, shaping plans, strengthening processes and systems, and ensuring our financial platform scales with the business. \n ROLE EXPECTATIONS \n Most days you will translate numbers into narratives that inform strategy and delivery. You will review performance, lead forecasting and cash disciplines, oversee statutory and management reporting, and coach the finance team to continually raise the bar. You will also collaborate with operational leaders to improve margins, efficiency and client outcomes. \n WHAT SUCCESS LOOKS LIKE \n\n • Clear, timely and trusted financial reporting that enables confident decisions at executive and board level.\n, • A robust control environment with clean audits, reliable cashflow management and zero surprises.\n, • Forecasts and budgets that prove accurate, actionable and owned by the business.\n, • Measurable improvements in margin, productivity and working capital across key portfolios.\n, • A motivated, high-performing finance team with strong succession and clear development plans.\n, • Efficient systems and processes that scale, with meaningful automation and quality data for the group.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Leading monthly close, board packs and commentary, and presenting insights to senior stakeholders.\n, • Owning budgeting, reforecasting and long-range planning, aligning finance with operational drivers.\n, • Managing cashflow, treasury routines and balance sheet integrity, including reconciliations and controls.\n, • Coordinating external audits, tax compliance and statutory filings in partnership with advisors.\n, • Developing people, structures and processes within the finance team to drive continuous improvement.\n, • Partnering with operations and group functions to optimise pricing, cost management and systems.\n\n WHO THIS ROLE IS FOR \n\n • You combine strategic thinking with hands-on execution and enjoy operating at pace.\n, • You build strong relationships, influence decisions with evidence, and communicate with clarity.\n, • You are a proactive problem-solver who simplifies complexity and follows through.\n, • You care about developing people and creating a positive, accountable team culture.\n, • You are comfortable navigating group reporting requirements and a multi-stakeholder environment.\n\n EXPERIENCE THAT HELPS \n\n • Leading a finance function in a service-led, multi-entity or contract-based business.\n, • Driving transformation across reporting, controls, ERP or business intelligence tools.\n, • Partnering with operations to improve unit economics, pricing, or cost-to-serve.\n, • Managing external audits, tax and statutory processes with clean outcomes.\n, • Supporting integration, change or growth in a private or PE-backed group.\n\n WHAT WE OFFER \n\n • Competitive salary\n, • Discretionary bonus\n, • 25 days holiday plus bank holidays, with the option to buy or sell holiday\n, • Salary sacrifice scheme\n, • Private healthcare (subject to seniority or 3 years' service), life assurance\n, • Telus Health wellbeing platform\n, • Free eye tests and Cycle to Work scheme\n, • Enhanced maternity and paternity pay (service-dependent)\n, • Fully funded training and professional development\n, • Long service reward, from 5 years' service\n, • Employee referral scheme, up to £1,500\n, • Staff social events\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your leadership of the finance function, commercial insight, stakeholder influence and your approach to building robust controls, forecasting and continuous improvement\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

HR Assistant \n \n Reference number: JR258751 \n Location: Hybrid working - home and our office based near London Bridge \n Working pattern: Full Time, 37.5 hours per week \n Contract Type: Fixed Term Contract, Until end of May 2027 \n Number of roles: 1 \n Grade: K2 \n Salary: Circa £28,000 per annum pro rata \n \n We are looking for a HR Assistant to join our team. \n As the HR Assistant you will provide administrative support to the HR Services team. You will be responsible for ensuring routine HR administration, compliance activities and employee lifecycle processes are completed accurately and efficiently. You will as a first point of contact for administrative HR queries and supports the HR Coordinators by completing process-driven tasks, maintaining records and monitoring key deadlines. \n \n This is an excellent opportunity for someone who may be currently working as an Administrator, who is looking to expand their skills and build their career with an industry leader. \n \n A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://45ntf5em. \n \n What you’ll bring to the role \n\n • \n Strong administrative experience. \n • \n High levels of customer service. \n • \n Excellent attention to detail, organisational and time management skills. \n • \n Excellent written and verbal communication skills. \n • \n Competent use of Microsoft/Google applications. \n • \n Ability to understand rules and regulations, ensuring that procedures are followed accurately. \n • \n A proactive approach, taking ownership of tasks and seeing them through to completion. \n\n \n What we do \n Kaplan International, a division of Kaplan Inc., is a leading for-profit company in the field of international education, which offers Higher education programmes for students in the UK, USA, Australia, Singapore and Hong Kong, English language courses across locations in UK, Ireland, USA, Canada, Australia and New Zealand and vocational training for financial services sector in Australia. We welcome students from more than 100 countries around the world. Kaplan Inc. is owned by Graham Holdings (NYSE: GHC) To find out more about us and our different business areas, please visit http://careers.kaplaninternational.com. \n What we offer \n As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: \n\n • \n 28 days annual leave + option to purchase more. \n • \n Season ticket loan and cycle to work scheme. \n • \n Big discounts on Kaplan courses for you and your family. \n • \n Private medical, income protection, and life insurance. \n • \n 24/7 confidential helpline providing counselling and other support services. \n • \n Company pension contributions. \n • \n Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels. \n\n How to apply \n To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 4th October 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist. \n \n \n Application Support \n If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team . \n \n Disability Confident Scheme \n As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application. \n Furthermore, all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.

Solicitor - Debt Recovery (Housing) \n Contract: Permanent - Full time \n Salary: £63,559 to £70,621 per annum for 35 hours per week. \n Location: Bruce Kenrick House, 2 Killick Street, London N1 9FL \n Workplace type: 2-3 days in the office \n What you’ll do \n As a Solicitor - Debt Recovery, you will play a key role within NHG’s Legal Services team, leading and empowering a team to deliver first-class legal services focused on debt recovery and associated litigation matters. You will manage a varied caseload while working collaboratively with operational teams to ensure legal matters are resolved efficiently, compliantly, and with a resident-focused approach. \n You’ll act as a trusted subject matter expert across debt recovery matters, supporting NHG’s ability to recover debts owed while balancing legal obligations, operational effectiveness, and customer outcomes. \n How you’ll do it \n\n • Manage a varied caseload of debt recovery litigation matters, including arrears possession claims, leasehold forfeiture claims, service charge disputes, debt claims, and enforcement actions.\n, • Lead and mentor a team of paralegals, ensuring high-quality case management and performance standards are achieved.\n, • Provide expert legal advice and guidance to operational teams on debt recovery and income collection matters.\n, • Prepare and oversee legal documentation, witness statements, court bundles, and evidence to a high standard.\n, • Identify and mitigate legal and operational risks, ensuring high-risk cases are prioritised appropriately.\n, • Support and deputise for the Head of Legal (Litigation) on complex or substantial matters.\n, • Develop and improve legal processes and procedures to enhance efficiency, compliance, and service delivery.\n, • Work collaboratively with other in-house legal teams including disrepair and compliance functions.\n, • Manage legal spend in line with budget requirements and the legal services framework.\n, • Deliver training and guidance to operational colleagues to improve legal awareness and support proactive debt management.\n\n The ideal candidate \n We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. \n Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. \n Essential: \n\n • Qualified Solicitor of England and Wales with a valid Practising Certificate.\n, • Minimum 2 years PQE.\n, • Experience working within a social housing legal department, housing association, local authority, or private practice environment.\n, • Strong knowledge of housing law, landlord and tenant legislation, and litigation processes relating to debt recovery.\n, • Experience managing complex caseloads within a fast-paced environment.\n, • Strong communication and stakeholder management skills.\n, • Leadership and team management capability.\n, • Strong organisational skills with the ability to prioritise competing demands.\n, • Experience using legal databases, case management systems, and Microsoft Office.\n, • Ability to provide pragmatic, risk-aware, and resident-focused legal advice.\n\n What’s in it for you? \n Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. \n Benefits include: \n\n • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)\n, • Generous pension scheme\n, • Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)\n, • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.\n, • Health cash plan\n, • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.\n, • Interest free loans - season ticket loan, tenancy deposit loan, and training loan\n, • Cycle to work scheme.\n, • Life Assurance x 4 annual salary\n\n All about us \n Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees. \n \n We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. \n Selection Process \n Step 1: If you are interested, please send your application now! Closing date is 24 August 2026. \n Step 2: Successful candidates will be asked to do an assessment \n Step 3: Successful candidates will be invited to interview \n NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

\n Quality Engineer - ISO 9001 - Service and Operations - 3 days a week on site \n London | Hybrid Working \n The Opportunity \n A growing technology and engineering organisation delivering complex operational systems is seeking an experienced Quality Engineer to support the successful delivery of major programmes across critical infrastructure environments. \n This position sits within the project delivery function and is responsible for establishing, maintaining, and improving quality processes across engineering, service, and operational activities. The successful candidate will work with internal teams, suppliers, and customers to ensure consistent delivery standards, regulatory compliance, and continuous improvement across the organisation. \n What You'll Be Doing \n Quality Governance & Compliance \n\n • Develop, implement, and maintain quality frameworks across multiple projects and operational workstreams.\n, • Ensure project activities align with internal governance requirements, customer obligations, and recognised industry standards.\n, • Prepare for and support external audits, certifications, and compliance reviews.\n, • Identify quality risks and implement mitigation strategies throughout the project life cycle.\n, • Promote a culture of quality and continual improvement across delivery teams.\n\n Assurance & Performance \n\n • Establish quality metrics and reporting mechanisms to measure delivery performance.\n, • Conduct quality reviews of project outputs, technical documentation, processes, and deliverables.\n, • Monitor trends, identify recurring issues, and drive improvement initiatives.\n, • Facilitate corrective and preventive action programmes where performance falls below expected standards.\n, • Produce quality reports and recommendations for senior management.\n\n Supplier & Partner Management \n\n • Assess supplier quality performance and support supplier improvement activities.\n, • Participate in supplier audits, reviews, and performance assessments.\n, • Work with procurement, engineering, and operational teams to ensure third-party deliverables meet required standards.\n, • Support the resolution of supplier-related quality concerns.\n\n Continuous Improvement \n\n • Lead root cause investigations relating to operational, technical, or process failures.\n, • Facilitate lessons learned workshops and ensure findings are Embedded into future delivery activities.\n, • Support process optimisation initiatives aimed at improving efficiency, reliability, and customer satisfaction.\n, • Contribute to organisational quality strategy and best practice development.\n\n About You \n You will have experience working in structured engineering, technology, infrastructure, transportation, utilities, telecommunications, or other regulated environments where quality, compliance, and service performance are critical. \n Essential Experience \n\n • Degree qualified or equivalent professional experience in Engineering, Quality, Operations, or a related discipline.\n, • Demonstrable experience within Quality Assurance, Quality Engineering, Operational Excellence, or Continuous Improvement roles.\n, • Experience working within ISO-certified environments.\n, • Strong understanding of auditing principles, risk management, and quality assurance methodologies.\n, • Experience analysing performance data and translating findings into practical improvement actions.\n, • Ability to engage effectively with stakeholders at all levels of an organisation.\n\n Desirable \n\n • ISO 9001 Lead Auditor or Internal Auditor qualification.\n, • Knowledge of IT Service Management frameworks such as ITIL.\n, • Experience supporting infrastructure, transport, mobility, smart city, telecommunications, or public sector programmes.\n, • Familiarity with supplier quality management and contract performance monitoring.\n

PKI Architect\n 6-month contract\n Outside IR35\n 2 days a week onsite in London\n \n \nWe are seeking an experienced PKI Architect to lead the architectural design and delivery of a migration from on-premises Active Directory Certificate Services (AD CS) to DigiCert ONE, a SaaS-based certificate management platform. This is a like-for-like replacement of client certificate issuance and management, requiring careful planning to maintain continuity of service across a large, distributed enterprise environment with multiple member firms.\n \n \n The successful candidate will operate at an architectural level, working closely with the Global Digital team, security stakeholders, and consuming member firms to design a secure, well-governed, and operationally sound certificate services environment.\n \n \n Key Responsibilities\n\n • Design the target-state architecture for migrating certificate services from on-premise AD CS to DigiCert ONE\n, • Define and document the security and Role-Based Access Control (RBAC) model for the new certificate environment\n, • Produce architecture and operational documentation for the Global Digital operational team\n, • Develop runbooks and operational guidance for consuming member firms\n, • Support formal customer security reviews, providing documentation and subject matter expertise as required\n, • Advise on certificate life cycle management, encryption standards, and PKI best practice throughout the migration\n, • Work with technical and business stakeholders to ensure a smooth, low-risk transition with minimal disruption to certificate consumers\nRequired Skills & Experience\n\n, • Strong, demonstrable understanding of Active Directory Certificate Services (AD CS)\n, • Minimum 5 years' hands-on experience with enterprise-grade certificate management\n, • In-depth knowledge of certificates, PKI concepts, and encryption technologies\n, • General working knowledge of Active Directory\n, • Experience designing and implementing security and RBAC models\n, • Proven experience producing high-quality technical documentation (architecture documents, runbooks, operational guides)\n, • Experience supporting or participating in formal security review processes\nDesirable Skills & Experience\n\n, • Experience with a SaaS-based certificate management platform, ideally DigiCert ONE\n, • Experience working within large, multi-entity or member-firm organizational structures\n, • Familiarity with certificate migration projects at enterprise scale\n

Complaints Investigator (Contract) \n 3-Month Contract | Immediate Start | Hybrid Working \n \n I am currently supporting a leading financial services organisation in the appointment of an experienced Complaints Investigator to join a high-performing team responsible for handling complex and sensitive customer complaints. \n \n This is an initial 3-month contract with an immediate start, offering the opportunity to work on a varied caseload within a fast-paced and highly regulated environment. \n This role would suit candidates with a background in banking, investments, wealth management, pensions, insurance, trading platforms, regulatory remediation or dispute resolution. \n \n Key Responsibilities \n\n • Managing complaints from initial receipt through to final response.\n, • Conducting detailed investigations, reviewing evidence and customer records.\n, • Making fair, balanced and well-reasoned decisions in line with regulatory requirements.\n, • Drafting high-quality final response letters.\n, • Liaising with internal stakeholders, compliance teams and senior management.\n, • Identifying root causes and contributing to customer outcome improvements.\n, • Handling escalated and complex cases, including those with potential Financial Ombudsman involvement.\n\n \n What We're Looking For \n\n • Previous experience handling complex financial services complaints.\n, • Strong understanding of FCA complaint handling requirements and Consumer Duty.\n, • Experience investigating complaints and reaching evidence-based decisions.\n, • Excellent written communication skills and attention to detail.\n, • Ability to manage a busy caseload whilst maintaining quality standards.\n, • Strong analytical and problem-solving skills.\n, • Available to start at short notice or immediately.\n\n \n Desirable Background \n We are particularly interested in candidates from: \n\n • Financial Ombudsman Service (FOS)\n, • Financial Services Compensation Scheme (FSCS)\n, • FCA\n, • Banking\n, • Wealth Management\n, • Investment Platforms\n, • Trading & Brokerage Firms\n, • Insurance\n, • Pensions\n, • Regulatory Remediation Programmes\n\n \n What's Important \n We're looking for investigators, not administrators. The successful candidate will be comfortable reviewing complex information, challenging evidence where required, making balanced decisions and clearly articulating outcomes to customers and stakeholders.

Who Are We \n Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 26 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models. \n \n At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using AI not just as a tool, but as a strategic enabler to deliver smarter, faster, and more resilient solutions for the future. \n \n This role is based in our Hammersmith, London office three days per week, with the remaining two days working remotely. \n \n Why This Role Matters \n This is a pivotal role at a key stage in Hansen's CRM transformation. As the CRM Product Owner, you will own and enhance Microsoft Dynamics 365 for our Energy & Utilities business while leading the migration from Market to Dynamics 365 Customer Insights Journeys. \n \n Your immediate priority will be delivering a successful marketing automation migration ahead of the Market to contract expiry, ensuring seamless campaign continuity, lead management, reporting, and customer engagement. Following the migration, you will drive the optimisation of Dynamics 365 Sales, improving forecasting, win probability modelling, and commercial processes across multiple regions. \n \n Working closely with senior leaders, Marketing, Sales, Customer Success, Finance, IT, Microsoft, and implementation partners, you will play a critical role in shaping the future of Hansen's revenue operations capability and CRM landscape. \n \n This role is for a 6 month’ period initially, with the possibility of either an extension or conversion to permanent. \n \n What You’ll Do \n\n • Own and manage Microsoft Dynamics 365 as the CRM platform for Hansen's Energy & Utilities business.\n, • Lead the migration from Market to Dynamics 365 Customer Insights Journeys, ensuring seamless campaign execution, lead management, reporting, and data continuity.\n, • Partner with Marketing, Sales, IT, Microsoft, and external implementation partners to deliver CRM and marketing automation enhancements.\n, • Prioritise and manage the Dynamics 365 product roadmap, driving the evolution of the platform beyond its initial MVP deployment.\n, • Improve sales forecasting, win probability modelling, and commercial processes to support consistent reporting across regions.\n, • Act as the key CRM stakeholder within the business, ensuring the platform delivers value to users and supports strategic growth initiatives.\n, • Initially you will report to the EVP Growth & GTM, with the role transitioning into the Revenue Operations function as it evolves.\n\n \n What You Bring \n\n • Proven experience owning and optimising CRM and marketing automation platforms, ideally Microsoft Dynamics 365 and/or Market.\n, • Strong track record of delivering CRM implementations, migrations, and business-critical system enhancements.\n, • Experience managing product backlogs, prioritising competing requirements, and driving platform adoption.\n, • Solid understanding of sales processes, pipeline management, forecasting, lead scoring, and marketing campaign execution.\n, • Knowledge of CRM data management, integrations, reporting, and dashboard development.\n, • Ability to work cross-functionally with Sales, Marketing, IT, Finance, and external partners to deliver successful outcomes.\n, • A proactive, hands-on approach with the confidence to make decisions, manage stakeholders, and identify risks early.\n, • Strong communication, documentation, and training skills, with a focus on driving user engagement and business value.\n\n \n Why Join Us? \n At Hansen, you’ll be part of a diverse, inclusive, and collaborative global team. Our culture is built around values such as People and Family, Treat It Like It’s Your Own, Focused and Committed, and One United Team. We look for people who are curious, respectful, engaged, and keen to work across geographies with talented teams. \n \n If you are passionate about talent sourcing, candidate engagement, and supporting a high-quality recruitment process, we’d love to hear from you. \n \n Contact Us \n If you possess the desired skills and enthusiasm, please “Apply Now” via the link . \n \n We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n Visit our website at hansencx.com for more information. \n \n Data Privacy Notice \n By applying to this role, you consent to Hansen collecting, processing, and storing the information you provide for recruitment purposes. You also agree that your details may be securely retained in our talent database for future opportunities and reference in accordance with applicable data protection regulations. \n

\n Location: Remote, Europe / Hybrid - London/Amsterdam \n Sector: Global Technology / IT Services \n Experience: 12+ years PQE \n \n We are partnering with a leading global technology organisation to appoint a Senior Commercial Counsel to support its growing Services & Solutions business across Europe and the Middle East & Africa. \n \n This is a highly commercial, customer-facing legal role supporting complex technology and services transactions, including Device-as-a-Service (DaaS), Infrastructure-as-a-Service (IaaS), Managed Services and industry-specific solutions. \n \n The successful candidate will work closely with sales, commercial, finance, delivery and legal teams to help structure, negotiate and close sophisticated, multi-country transactions while providing pragmatic advice on legal and commercial risk. \n \n The Role \n You will act as a key legal partner to the Services & Solutions business, taking ownership of the legal workstream across complex transactions from initial negotiation through to contract execution. \n \n Key responsibilities will include: \n\n • Lead the legal workstream for complex, multi-country services and solutions transactions, supporting negotiations and driving resolution of contractual issues through to execution.\n, • Work directly with customers and counterparties in negotiations, building trusted and commercially constructive relationships.\n, • Partner closely with sales and commercial teams to structure and close large, strategic transactions.\n, • Advise the business on existing contractual commitments and support the development and launch of new services, software and technology solutions.\n, • Provide pragmatic advice on a broad range of commercial, regulatory and contractual issues.\n, • Work collaboratively with lawyers, subject matter experts and business stakeholders across multiple international regions.\n, • Develop and maintain practical playbooks, templates and contracting tools to support the Services & Solutions business.\n, • Support the creation of standard contractual frameworks for emerging services and commercial models.\n, • Identify when specialist legal input is required and coordinate with internal subject matter experts and external counsel.\n, • Ensure transactions align with contracting policies, risk frameworks, AI governance and other relevant corporate governance requirements.\n, • Provide clear visibility to legal and business leadership on deal status, key risks, escalation points and potential solutions.\n, • Help the business find commercially viable solutions to contractual issues while maintaining appropriate legal and risk protections.\n\n \n About You \n We are looking for a senior commercial lawyer who enjoys being close to the business and is comfortable operating in a deal-driven, fast-moving environment. \n You will ideally bring: \n\n • A J.D. or equivalent legal qualification.\n, • 12+ years' experience negotiating complex, multi-country technology, IT or telecommunications services contracts.\n, • Significant experience with enterprise technology, managed services or other complex services agreements.\n, • Strong contract drafting and negotiation skills, with the ability to translate legal risk into clear, practical commercial advice.\n, • Experience partnering closely with sales and commercial teams in a transaction-focused environment.\n, • Strong commercial awareness and an understanding of the key drivers of profitability and deal execution.\n, • Excellent judgement, particularly around prioritising legal risk and finding pragmatic solutions.\n, • Experience working within large, global organisations with multiple stakeholders and decision-makers.\n, • Confidence representing the legal function directly with customers and third parties.\n\n \n Desirable Experience \n Experience in one or more of the following would be advantageous: \n\n • Technology financing, IT asset leasing or equipment financing.\n, • Device lifecycle management.\n, • Subscription or "as-a-service" commercial models.\n, • Managed Services and/or complex outsourcing arrangements.\n, • Building contracting playbooks, templates and legal frameworks for new products or services.\n, • Project management within a complex commercial or legal environment.\n\n \n You will be a strong communicator and relationship builder, with the confidence and gravitas to operate at senior levels across both legal and commercial functions. \n You should be comfortable working with ambiguity and evolving legal, regulatory and governance requirements, while maintaining focus on getting the deal done. The role may involve occasional travel to customer and business sites. \n \n If this is of an interest please reach out to Hannah Bush on hbush@kgglobal.co.uk

Customer Success Manager | POS, Payments & Implementation | EventTech \n \n\n • Salary: £55,000 - £60,000\n, • Location: Hybrid, West London\n\n \n Our client builds POS and payments infrastructure for festivals and major events in multiple countries, handling cashless transactions and multi-vendor management for organisers who need it to work without fail on the day. They're hiring a Customer Success Manager to own each client account end to end. \n \n You'll be the single point of contact for each account you own, from signed contract through go-live and into steady state. You'll build the implementation plan and the master timeline, brief the Implementation, Customer Support and Logistics & Operations teams on what's needed and by when, and hold them to it, without any of them reporting to you directly. You'll join technical demos to support pre-sales, train the client's users before launch, and be on-site for go-live, resolving issues and keeping things moving when it matters most. \n \n You'll report to the Head of Customer Success and work hybrid from a West London office, with travel to sites for go-lives, including some evenings and weekends around events. \n \n Non-Negotiables \n\n • Project management or customer success / account management experience, ideally in SaaS, POS, payments or events/hospitality technology\n, • Track record owning a customer relationship as the single point of contact\n, • Experience delegating to and holding cross-functional teams accountable without direct line authority\n, • Confidence handling payments, invoicing and rev-share conversations directly with clients\n, • Willingness to travel and work on-site for go-lives, including some evenings and weekends\n\n \n What You'll Work With \n\n • CRM / ticketing and project management tools (HubSpot ideal)\n, • Multi-vendor cashless payment systems\n, • Implementation, Customer Support and Logistics & Operations teams\n, • Service Level Agreement (SLA) monitoring and reporting\n\n \n Nice to Haves \n\n • Background in events, hospitality or ticketing technology\n, • Experience supporting pre-sales, including joining technical demos\n\n \n Why Join / Projects \n You're the face of the business to every client you own, not one voice among several on an account team. The clients on your patch run live events in multiple countries, so no two go-lives look the same. The work runs from calm planning sessions in the office to being the one on-site keeping a launch on track under real pressure. It's end-to-end ownership: you scope it, plan it, delegate it, deliver it, and stay accountable for it long after the event's over. \n \n Customer Success Manager | POS, Payments & Implementation | EventTech

Location: Caucasus Region (Relocation Required) \n \n We are supporting a leading international technology organization in the search for a General Manager & Country Director to lead a major national identity and digital transformation program in a Caucasus country.. \n This position combines general management, business development, government stakeholder management, and operational leadership within a strategic program impacting several million citizens. \n \n Key Responsibilities \n\n • Lead the overall business and operational performance of the local company.\n, • Manage and strengthen relationships with government authorities and institutional stakeholders.\n, • Drive business growth, contract extensions, and new opportunities.\n, • Oversee the successful delivery of a large-scale national program.\n, • Lead a workforce of 150+ employees composed of multidisciplinary teams and foster a high-performance culture.\n, • Ensure financial, contractual, and operational objectives are achieved.\n\n \n Profile \n\n • Senior leadership experience in general management, finance, customer service, or country leadership roles.\n, • Strong experience working with government entities, public sector organizations, or regulated environments.\n, • Commercially minded with exposure to P&L management and business development.\n, • Excellent stakeholder management and leadership skills.\n, • Fluent English required.\n\n \n Why Join? \n\n • Lead a nation-wide transformation program with long-lasting societal impact.\n, • Manage a business generating approximately €20M+ in annual revenue.\n, • Work directly with senior government stakeholders and institutional partners.\n, • Gain exposure to citizen service delivery, cybersecurity, and digital transformation initiatives.\n, • Benefit from international career opportunities as part of a world leading international Group.\n\n \n Further details will be shared with selected candidates following initial discussions.

Hawksworth are hiring for a Business Analyst with significant Trade Finance product experience and Customer Journey digital experience on a Contract basis, Inside IR35, paying good market rates, on a 1 year contract. \n Location, Either London or Edinburgh. \n Hybrid working, x2 days onsite, x3 days remote. \n \n The job: \n We are looking for a Customer Journey Manager (Business Analyst) who has expertise in the financial sector, ideally banking, strong Customer Journey experience (mapping/ service design/ client journeys) along with experience within Trade Finance. \n \n Key Skills & Experience: \n\n • Strong domain experience in Trade Finance\n, • Solid understanding of end-to-end trade workflows and client journeys\n, • Proven experience in customer journey mapping / service design\n, • Ability to translate client needs into product and technical solutions\n, • Strong stakeholder engagement and communication skills\n, • Familiarity with cloud, data, and modern architecture patterns\n, • Experience working in Agile / hybrid delivery models\n, • Understanding of governance frameworks and design review processes\n, • Ability to manage complex, multi-system dependencies\n\n \n Desirable \n\n • Experience with Trade platforms (e.g., Surecomp, Finastra, FIS, Credble, etc.)\n, • Worked in similar Customer Journey Mapping / Transformation roles.\n, • Knowledge of Trade digitisation initiatives (if applicable)\n\n \n If this is you, please apply now! You can also reach out to me at richard@hawksworthuk.com \n \n Thank you.🙂

Role: M&E Contracts Manager - Immediate Start \n Salary: £50-60K Plus vehicle / allowance & excellent benefits \n Job Status: Full Time/ Permanent \n Location: South East London / Kent \n Vacancy Reference: VR/05471 \n \n Role Description: \n We are recruiting on behalf of an established building services contractor looking to appoint an experienced M&E Contracts Manager for an immediate start, overseeing a portfolio of mechanical and electrical maintenance contracts across the South East and Kent. \n This is a client-facing position with responsibility for the operational and commercial performance of multiple contracts. You will manage engineers, subcontractors and customer relationships while ensuring planned and reactive maintenance services are delivered safely, efficiently and to a high standard. \n \n The Role: \n As M&E Contracts Manager, you will be responsible for: \n\n • Managing a portfolio of mechanical and electrical maintenance contracts\n, • Overseeing PPM, reactive maintenance, and additional works\n, • Managing mobile engineers and specialist subcontractors\n, • Building and maintaining strong client relationships\n, • Monitoring contract budgets, costs, margins, and overall profitability\n, • Reviewing engineer reports and progressing remedial works\n, • Supporting quotations and identifying opportunities for additional works\n, • Ensuring contractual KPIs and service levels are achieved\n, • Maintaining high standards of health, safety, and compliance\n, • Managing operational issues and acting as a senior point of escalation\n, • Supporting new contract mobilisation and site onboarding\n, • Working closely with internal scheduling, finance, and operational teams\n\n \n About You \n You should have: \n\n • Previous experience managing M&E or building services maintenance contracts\n, • A mechanical and/or electrical engineering background\n, • Experience managing engineers and subcontractors\n, • Strong client relationship management skills\n, • Good commercial awareness and an understanding of contract profitability\n, • Knowledge of planned and reactive maintenance environments\n, • A good understanding of health and safety within building services\n, • Strong communication and organisational skills\n, • A full UK driving licence\n\n \n This is a strong opportunity for an experienced M&E Contracts Manager looking to take responsibility for a varied portfolio of maintenance contracts across the South East and Kent. \n

🌟 Receptionist & Administrator | Full-Time | Whitechapel, London \n Salary: £32,000 - £35,000 per annum \n Location: Whitechapel, London \n Hours: Full-Time, 40 hours per week (8:30am – 5:30pm) \n Contract: Permanent \n \n Are you a highly organised, customer-focused professional who thrives in a busy and varied environment? \n \n We are recruiting on behalf of our client for a Receptionist & Administrator to join a vibrant, multi-tenanted innovation and business centre in the heart of East London. This is an exciting opportunity to become the face of the organisation, providing exceptional front-of-house service while supporting the smooth day-to-day running of the centre. \n \n What You'll Be Doing \n ✅ Delivering a warm and professional welcome to visitors, tenants and contractors \n ✅ Managing incoming calls, emails, post and deliveries \n ✅ Coordinating meeting room bookings and ensuring rooms are prepared for use \n ✅ Supporting events and tenant activities \n ✅ Raising purchase orders and processing administrative tasks \n ✅ Tracking invoices and maintaining accurate records \n ✅ Monitoring facilities issues and liaising with relevant teams \n ✅ Managing office and building supplies \n ✅ Supporting Health & Safety administration and security access processes \n ✅ Providing general administrative support to senior stakeholders \n \n What We're Looking For \n ✔ Excellent communication and interpersonal skills \n ✔ Strong administrative and organisational abilities \n ✔ Confident IT user with experience of Microsoft Office \n ✔ Ability to manage multiple priorities effectively \n ✔ A proactive, professional and customer-focused approach \n ✔ High attention to detail and problem-solving skills \n ✔ Experience in reception, office administration, facilities coordination or a similar role \n \n What's in It for You? \n ✨ Competitive salary of £32,000 - £35,000 \n ✨ 30 days annual leave plus bank holidays \n ✨ Pension scheme \n ✨ Flexible working practices \n ✨ Employee Assistance Programme \n ✨ Cycle to Work scheme \n ✨ Reward and Recognition programmes \n ✨ Staff networks and wellbeing initiatives \n ✨ Access to sports and fitness facilities \n ✨ Season Ticket Loan Scheme \n \n Apply Now \n If you're looking for a role where no two days are the same and where you can make a real impact through exceptional customer service and administration, we'd love to hear from you. \n \n 📩 Apply today or contact us for a confidential discussion. \n #Receptionist #Administrator #OfficeAdministrator #FrontOfHouse #FacilitiesCoordinator #CustomerService #LondonJobs #Whitechapel #AdministrationJobs #HiringNow #FacilitiesSupport #OfficeSupport #PermanentRole

Who Are We \n Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 26 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models. \n \n At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using AI not just as a tool, but as a strategic enabler to deliver smarter, faster, and more resilient solutions for the future. \n \n This role is based in our Hammersmith, London office three days per week, with the remaining two days working remotely. \n \n Why This Role Matters \n The Head of Revenue Operations is responsible for building and leading the commercial operating system that powers Hansen's Energy & Utilities business. This role ensures there is one pipeline, one forecast, and one trusted source of commercial truth across a global business spanning four regions, multiple currencies, and a diverse mix of services, software licences, subscriptions, and evergreen contract models. \n \n As Hansen continues to invest in ambitious growth, this role brings together the people, processes, systems and governance needed to drive consistent, data-led decision-making and predictable revenue performance. The role owns the commercial technology ecosystem across Marketing, Sales and Customer Success, ensuring data integrity, forecasting accuracy and operational excellence throughout the customer lifecycle. \n \n A key responsibility is establishing how revenue retention is measured, managed and improved across Hansen's extensive installed customer base, including its significant portfolio of evergreen contracts. By creating clear commercial definitions, robust governance and consistent operating standards, this role enables regional teams to manage customer relationships effectively and deliver reliable forecasts. \n \n This is a unique opportunity to build and shape a critical function within a newly evolving Growth organisation. Reporting directly to the EVP Growth & GTM and sitting on the Growth Leadership Team, the successful candidate will define the strategy, structure and operating model for Revenue Operations while leading a team of 5-6 professionals across commercial systems. \n \n What You’ll Do \n\n • Own and optimise Hansen's commercial operating platform, ensuring Dynamics 365 remains the single source of truth across Marketing, Sales and Customer Success.\n, • Lead forecasting, pipeline management, and revenue reporting, establishing consistent definitions, processes and governance across all regions.\n, • Deliver actionable commercial insights through dashboards, analytics, attribution modelling and performance reporting.\n, • Define and manage the retention framework, providing visibility of customer risk, retention performance and revenue opportunities across the installed base.\n, • Oversee pricing governance, deal desk support, and quote-to-contract processes to drive commercial discipline and profitable growth.\n, • Lead the commercial technology stack, including ongoing optimisation, adoption and the successful transition from Market to Dynamics 365 Customer Insights Journeys.\n, • Partner with Regional EVPs, Finance, HR, and Customer Success leaders on territory planning, quota support, incentive administration and broader commercial planning activities.\n, • Build and lead a high-performing Revenue Operations team covering commercial systems, analytics, customer success operations and process excellence.\n, • Champion continuous improvement and AI-enabled capabilities that enhance productivity, data quality and commercial decision-making.\n\n \n What You Bring \n\n • Proven experience leading Revenue Operations across Marketing, Sales and Customer Success within an enterprise B2B software environment.\n, • A strong track record of owning and developing CRM platforms as strategic business systems, with experience of Microsoft Dynamics 365 preferred.\n, • Expertise in forecasting, pipeline governance, reporting and commercial performance management in complex, multi-region organisations.\n, • Strong analytical and data-driven decision-making skills, with the ability to translate insights into commercial action.\n, • Experience operating across multiple countries, currencies and revenue models, including subscription and recurring revenue businesses.\n, • The ability to establish governance, processes, and operating disciplines while influencing senior stakeholders and driving organisational alignment.\n, • Comfortable working in a high-growth, transformational environment where new frameworks, processes and ways of working are being built and embedded.\n\n \n Why Join Us? \n At Hansen, you’ll be part of a diverse, inclusive, and collaborative global team. Our culture is built around values such as People and Family, Treat It Like It’s Your Own, Focused and Committed, and One United Team. We look for people who are curious, respectful, engaged, and keen to work across geographies with talented teams. \n \n If you are passionate about talent sourcing, candidate engagement, and supporting a high-quality recruitment process, we’d love to hear from you. \n \n Contact Us \n If you possess the desired skills and enthusiasm, please “Apply Now” via the link. \n \n We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n Visit our website at hansencx.com for more information. \n \n Data Privacy Notice \n By applying to this role, you consent to Hansen collecting, processing, and storing the information you provide for recruitment purposes. You also agree that your details may be securely retained in our talent database for future opportunities and reference in accordance with applicable data protection regulations. \n

\n LotusFlare is a provider of cloud-native SaaS products. Headquartered in Silicon Valley and founded by the team that helped scale Facebook to over a billion users, our mission is to make affordable mobile communications accessible to everyone on the planet. \n We design, build, and continuously evolve a powerful digital commerce and monetisation platform, Digital Network Operator® (DNO™) Cloud, that drives valuable business outcomes for global telecom operators. Today, it is trusted by Deutsche Telekom, T-Mobile, A1, Globe, Liberty Latin America, MTN, Singtel and others to run strategic businesses that support millions of users globally. \n We are also the company behind Nomad (nomadesim.com), one of the world’s leading travel eSIM solutions. Nomad gives travellers fast, affordable mobile data in 200+ destinations worldwide, all through a seamless iOS, Android, or web experience. \n LotusFlare’s momentum continues to accelerate. We recently announced a strategic partnership and equity investment from Ericsson, further strengthening our market position and global reach. \n To support our growth, we are seeking an experienced Senior Account Director to lead a key EMEA account. Responsibilities\n \n • Own the overall account relationship for a strategic Communications Service Provider (CSP) account, driving long-term growth, customer satisfaction, and business outcomes.\n, • Develop and execute a multi-year account growth strategy, identifying opportunities to expand LotusFlare’s footprint through new products, business units, and use cases.\n, • Build and maintain trusted relationships with senior customer executives and key stakeholders across business, technology, procurement, and operations.\n, • Lead the end-to-end commercial lifecycle for account opportunities, including opportunity identification, qualification, solution positioning, commercial negotiations, contracting, and closure.\n, • Partner with Delivery, Product, and Engineering teams to ensure successful solution delivery, customer adoption, and ongoing value realization.\n, • Act as the primary commercial escalation point for the customer, proactively managing risks, resolving issues, and ensuring executive alignment.\n, • Collaborate with Product Management to communicate customer feedback, influence product roadmap priorities, and identify opportunities for innovation.\n, • Partner with Legal, Finance, and Commercial teams to manage contract renewals, amendments, Statements of Work (SOWs), Change Requests (CRs), Purchase Orders, and commercial governance.\n, • Maintain accurate account forecasts, opportunity pipelines, and revenue projections through disciplined CRM management.\n Requirements\n \n, • 10+ years of experience in enterprise account management, sales, business development, or consulting within the telecommunications software industry.\n, • At least 5 years of experience selling or managing telecom BSS, digital commerce, or OSS/BSS software platforms.\n, • Demonstrated success managing and scaling strategic enterprise accounts, with a track record of driving revenue growth through cross-sell, upsell, and long-term customer partnerships.\n, • Strong understanding of the EMEA telecommunications market and the commercial and operational challenges faced by Communications Service Providers.\n, • Experience working with one or more major EMEA telecom operators\n, • Proven ability to engage and influence executive stakeholders while navigating complex customer organizations.\n, • Experience leading commercial negotiations, contract renewals, pricing discussions, and enterprise software agreements.\n, • Strong cross-functional leadership skills with experience coordinating Sales Engineering, Product Management, Delivery, Customer Success, Marketing, Legal, and Finance teams.\n, • Ability to understand customer business objectives and align LotusFlare’s platform capabilities and product roadmap to deliver measurable business value.\n, • Excellent presentation, communication, and executive engagement skills, including the ability to lead business reviews, executive workshops, product demonstrations, and RFP/RFI responses where required.\n, • Highly organized, commercially driven, and able to operate independently while managing multiple strategic initiatives within a complex enterprise account.\n Benefits:\n \n, • Competitive salary package\n, • Paid lunch (In the office)\n, • Private healthcare\n, • Yearly bonus\n, • Training and workshops\n, • Top-of-the-class engineers to learn from and work with\n About us:\n At LotusFlare, we attract and keep amazing people by offering two key things: \n \n • Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.\n, • Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.\n \n From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention. \n With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world. \n Website: www.lotusflare.com \n LinkedIn: https://www.linkedin.com/company/lotusflare \n Instagram: https://www.instagram.com/lifeatlotusflare/ \n Twitter: https://twitter.com/lotus_flare \n #J-18808-Ljbffr

Customer Service & Order Management Executive \n 12 months FTC \n London, 4 days office \n £40,000 \n \n An established international consumer business is looking for an experienced Customer Service & Logistics Executive to join its London team on a fixed-term contract basis. \n This is a great opportunity for someone who enjoys a varied role combining customer service, order management and logistics coordination within a fast-paced, international environment. \n You’ll work closely with customers and internal teams across Sales, Finance, Supply Chain and Operations, as well as external warehouse and logistics partners, helping to ensure orders are processed accurately, shipments run smoothly and customers receive a high level of service. \n \n A bit about the role \n\n • Manage B2B customer orders from initial receipt through to dispatch, ensuring pricing, customer requirements and relevant regulations are accurately followed\n, • Coordinate domestic and international shipments, including transport arrangements and required customs and shipping documentation\n, • Monitor sales orders against forecasts and highlight any changes or potential issues to the Supply Chain team\n, • Coordinate customer returns, credit notes, invoicing and order reconciliation, investigating discrepancies where required\n, • Support international stock transfers and replenishment across multiple locations\n, • Coordinate inbound stock, warehouse packing and outbound shipments, ensuring system stock and physical inventory remain aligned\n, • Monitor transport costs, obtain shipping rates and support initiatives to improve logistics efficiency and cost effectiveness\n\n \n A bit about you \n\n • Experience in customer service, order management, logistics or supply chain\n, • Experience within a consumer, retail, luxury, beauty or premium product environment would be advantageous\n, • Minimum 1 year of SAP experience is essential, with experience across order, delivery, stock and invoicing processes\n, • Strong Excel skills, including VLOOKUP/XLOOKUP, INDEX MATCH, charts and PivotTables\n, • Experience working with warehouses, 3PL partners and international shipments is preferred\n, • Good commercial awareness and an understanding of logistics costs and operational efficiency\n, • Fluent English is essential; additional European languages would be advantageous\n, • Experience with Shopify or warehouse management systems would be beneficial\n

Installations Manager – Field-Based \n Sharps Furniture Group - Sharps Fitted Furniture \n Location: North & West London & Home Counties \n About Us: \n Sharps Furniture Group is the UK’s market-leading specialist retailer of fully fitted furniture. Due to continued growth, we are recruiting a Field-Based Installations Manager to oversee installations across key postcode areas in North & West London and The Home Counties \n The Role: \n In this key field-based role, you will manage furniture installations within your geographical area on a contract-by-contract basis. Reporting to the National Installations Manager, your responsibilities will include: \n\n • Recruiting, managing, and motivating a team of professional installers\n, • Ensuring installations meet the highest standards of customer service, health & safety, and quality\n, • Delivering projects on time and on budget\n, • Resolving any customer issues with a practical, hands-on approach\n, • Working independently while maintaining strong communication and motivation for your team\n\n You will be target-driven, self-motivated, and have proven planning and organisational skills. Strong interpersonal skills are essential, as you will need to encourage and communicate confidently with both your team and customers. \n What We’re Looking For: \n\n • Experience in people management, ideally within a trade or installation environment\n, • A practical, flexible, and customer-focused approach\n, • Ability to work remotely while still motivating your installers across all 3 brands\n, • Positive, driven, and solution-oriented mindset\n\n Additional Information: \n All employees represent Sharps in customers’ homes. To ensure the safety and trust of our customers, applicants must be DBS-checked or able to obtain disclosure documentation. \n Job Type: Full-time \n Benefits: \n\n • Company car\n, • Employee discount\n, • Life insurance\n, • Bonus scheme\n\n

Recruitment Consultant – National Distribution \n Full Time | £32,000 per annum plus commission \n Working Hours - 40 hours per week - Core hours: 08:30 – 17:30 \n Additional out-of-hours escalation support required for Nightline operations \n Weekend cover required during peak periods \n \n Keep the Nation Moving with Pertemps - At Pertemps, we don’t just fill jobs we power some of the UK’s biggest distribution networks with exceptional people, operational expertise, and innovative workforce solutions. \n \n We’re now looking for a highly organised, commercially minded, and people-focused Planning & Compliance Consultant to join our National Distribution team at PRDC. This is a fast-paced, high-impact role where no two days are the same. If you thrive on problem-solving, building relationships, and delivering operational excellence, this could be your next career move. \n Why Pertemps? \n \n Pertemps is one of the UK’s largest independently owned recruitment businesses, with over 60 years of success delivering workforce solutions to leading brands across the UK. \n We believe in investing in our people giving you the tools, training, support, and career pathways to succeed. \n \n What you’ll get: \n ✔ Competitive salary + annual commission scheme \n ✔ Clear progression and development opportunities \n ✔ REC qualifications and professional development support \n ✔ A collaborative and supportive team environment \n ✔ The chance to work with nationally recognised logistics operations \n ✔ Exposure to large-scale workforce planning and compliance operations \n \n The Opportunity \n \n You’ll play a pivotal role in ensuring operational delivery across a major national distribution contract and you'll be the vital link between drivers, clients, compliance, and operational teams — ensuring workforce plans are fulfilled, compliance standards are met, and service levels consistently exceed expectations. \n \n This role combines: \n \n Workforce planning \n Driver engagement \n Client relationship management \n Compliance coordination \n Payroll support \n Operational problem-solving \n \n You’ll need to be proactive, resilient, highly organised, and confident communicating with people at all levels. \n \n What You’ll Be Doing \n \n\n • Resource and coordinate weekly driver plans against client forecasts\n, • Monitor driver availability and identify risks to supply\n, • Support fulfilment targets, ensuring exceptional service delivery\n, • Work closely with recruitment teams to address resourcing gaps\n, • Act as the first point of contact for drivers\n, • Manage queries relating to pay, hours, availability, and compliance\n, • Build strong working relationships with both clients and candidates\n, • Support driver welfare, retention, engagement, and performance\n, • Support driver compliance, licence checks, and legal governance\n, • Assist with incident and post-accident processes\n, • Maintain accurate records across internal systems and reporting tools\n, • Ensure all workers remain compliant within Joined Up and Jaama systems\n, • Support weekly payroll processes and hours reconciliation\n, • Liaise with clients to resolve missing hours and payroll issues\n, • Produce reports, dashboards, and management information\n, • Analyse trends and recommend operational improvements\n\n \n What We’re Looking For \n \n ✔ Organised and solutions-focused \n ✔ Commercially aware and customer-driven \n ✔ Calm under pressure in a fast-moving environment \n ✔ Confident managing multiple priorities \n ✔ Passionate about delivering exceptional service \n \n Experience & Skills \n \n\n • Experience within recruitment, logistics, planning, compliance, or customer operations is desirable\n, • Strong relationship-building and communication skills\n, • Ability to manage stakeholders at all levels\n, • Good understanding of operational KPIs and service delivery\n, • Strong attention to detail and administrative accuracy\n, • Proactive mindset with excellent organisational skills\n, • Comfortable working in a fast-paced, operational environment\n\n \n Ready to Take the Next Step? \n If you’re looking for a role where you can make a genuine impact, develop your career, and be part of a high-performing operational team, we’d love to hear from you.

About Us \n Prestige Healthcare is a healthcare provider based in Barnet, supplying orthotic and mobility products, footwear, braces and supports to our patients and customers. We're proud of the friendly, professional service we offer everyone who walks through our door. \n Please note: we are currently based in Barnet, but will be relocating to inner Hertfordshire. We're looking for someone who can move with us. \n \n The Role \n This role is designed to grow. You'll spend your first 3 months as our Receptionist, learning the business and getting to know our customers and products, before progressing into a Client Liaison Officer position. \n First 3 Months — Receptionist \n\n • Tend to customers, providing a warm and professional front-of-house service\n, • Sell stock at the shop front and support customers with their purchases\n, • Pack parcels and organise courier collections for outgoing orders\n, • Answer and manage incoming telephone calls\n\n From Month 4 — Client Liaison Officer \n Client & Hospital Liaison: \n\n • Serve as the primary point of contact for incoming calls, emails, and client enquiries\n, • Communicate professionally and efficiently with hospitals, clinics, and other external partners\n, • Maintain accurate and up-to-date client records and communication logs\n, • Ensure timely follow-up on client requests, product queries, and service issues\n\n Digital & Catalogue Management: \n\n • Update and maintain the product catalogue, ensuring descriptions, specifications, pricing and availability are accurate\n, • Keep the company website up to date with new products, announcements, promotions and stock changes\n, • Collaborate with internal teams to gather new product details or changes\n, • Monitor and correct inconsistencies across digital platforms\n\n Stock & Inventory Coordination: \n\n • Monitor stock levels and ensure product availability is accurately reflected on digital platforms\n, • Communicate with warehouse or supply teams regarding stock updates, shortages and incoming shipments\n, • Support coordination of product replenishment and assist with basic stock tracking tasks\n\n \n About You \n\n • Fluent in English, with excellent written and verbal communication skills\n, • Great tech skills and confident using computer systems and office software\n, • A personable, compassionate and empathetic approach, with good listening skills\n, • Good organisational and administrative skills, with accuracy and attention to detail\n, • Good numeracy and literacy\n, • The ability to stay calm under pressure\n, • The confidence to liaise professionally with customers, hospitals and partners\n, • A strong customer service ethos\n\n \n Contract \n Full-time. The first 3 months are spent in the Receptionist role, before progressing to Client Liaison Officer duties. \n \n How to Apply \n Please apply directly through this LinkedIn job posting with an up-to-date CV. \n \n Equal Opportunities \n\n • Prestige Healthcare is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Applicants must have the right to work in the UK; we are unable to offer visa sponsorship for this role.\n

Lucky Saint – Interim Supply Planner, 9 month FIXED TERM CONTRACT \n \n Reporting to: Supply Planning Manager \n \n The Opportunity: \n \n We are looking for an interim Supply Planner to join the team at Lucky Saint on a 9-month fixed-term contract as we continue our mission to become the defining alcohol-free beer. In this role you will be managing all aspects of supply within our network and with a number of partners including breweries, hauliers, packaging suppliers, warehouses and co-packers. \n \n You’ll join at an important time for the team, contributing to peak planning ahead of Dry January and key projects including innovation and the implementation and testing of a new planning system. We’re looking for someone who can get up to speed quickly, work independently and confidently manage the detail, using sound judgement to identify and escalate emerging supply issues. \n \n We are a team who passionately care about the brand and maintaining exceptionally high standards at all touch points of the business. We’re interested in people who want to spearhead a revolution in the industry with us, who are curious, entrepreneurial, commercial and restless to make magic happen. \n \n Our founder, Luke Boase, launched Lucky Saint in late 2018 with an ambition to change the perception of alcohol-free beer and the drinking experience, worldwide. Since the launch of our 0.5% Superior Unfiltered Lager, Lucky Saint has received widespread attention from top industry professionals, the UK’s best operators, and the media. \n \n A day in the life in this role: \n \n You could start with one of the regular meetings we have with our suppliers - having regular review meetings with them is a great opportunity to align on supply forecasts and capacity plans to ensure we’ve the right stocks across raw materials and finished goods. \n \n An important part of our weekly process is putting together our replenishment plans. This could involve deciding on next week’s co-packing requirements, or more long-term brewery production planning. \n \n Part of everyday is checking our KPI’s including stock levels across our sites, life of stock etc. We run a tight ship of weekly and monthly cycle planning, but there is always something exciting going on - maybe a promotion is exceeding plan, or we want to do more stock sampling to support the marketing team! Evaluating options and costs is where you can thrive. \n \n A faster moving part of the role is innovation planning - you’d be meeting frequently with the internal teams to be at the forefront of packaging changes and product innovation. \n \n Your last meeting may be with our Finance team who you’ll work closely with to ensure our financial transactions and costs are processed effectively. This may be as straight forward as resolving any issues and queries that have arisen, but also conversations around about how we can improve process and become more efficient will be high on the agenda. \n \n Key Responsibilities: \n \n\n • Responsible for generating a 13-week replenishment plan for monthly submissions to our partner breweries\n, • Planning inbound loads with hauliers\n, • KPI management: Balancing stocks across our sites to ensure OTIF (On Time, In Full) delivery to customers, balanced with COGS (Cost of Goods Sold) budgets and ensuring we mitigate any risks of SLOB (Slow Moving and Obsolete stocks).\n, • Planning supply across our network, including copackers and warehouses, including forecasting and executing all co-packing work.\n, • Managing procurement and replenishment planning of all packaging components required for production and co-packing.\n, • Work closely with Finance to ensure supply-related costs are recorded accurately and on time.\n, • Review supplier invoices against agreed pricing, services and stock movements, resolving discrepancies with suppliers and Finance.\n\n \n Who You Are and What You Bring: \n \n\n • Min 3 years in a Supply Planning position managing a portfolio of SKUs or materials\n, • Experience managing supplier relationships and 3rd party production sites is preferable\n, • FMCG experience an advantage\n, • An eye for detail with the ability to prioritise in an agile way\n, • Solution focussed approach to problem solving\n, • A passion for great customer service; we want to delight our customers.\n, • Super organized and methodical in your approach.\n, • You should be confident using Excel and an ERP system. Experience with Microsoft 365 Business Central would be an advantage.\n, • You are results orientated, think commercially and value every pound.\n, • You enjoy being stretched and would welcome the opportunity to be involved in different areas of a fast-growing business.\n, • You proactively manage your own workload and also flourish being part of a team\n\n \n This 9-month fixed-term contract could be particularly well suited to an experienced planner who is immediately or soon to be available and keen to make an impact quickly, with an ideal start date in late October or early November to allow time for a handover. \n We are open to someone joining on a full-time basis or to a more senior candidate seeking a part-time role, where the overall fit and experience are right. While the role is initially being recruited on a fixed-term basis, there may also be potential for it to develop into a permanent opportunity. \n \n What’s in it for you: \n \n\n • Pro rata Supply Planner salary (discussed on first call)\n, • 25 days holiday + 8 bank holidays (pro rata)\n, • 3% employer pension contribution, 5% optional employee contribution\n, • Lucky Saint allowance each month\n, • Unlimited Lucky Saint and 40% off food and drink at The Lucky Saint pub\n, • Flexible working\n\n \n *This role is being managed by Lucky Saint's retained hiring partner Two Recruitment, who will be in contact to arrange an initial call if your application is successful. \n \n At Lucky Saint we believe that a diverse team of enthusiastic, hard-working, skilled people is pivotal to our success. Our employees help us make a difference & grow as a business and creating a diverse, equitable and inclusive workplace starts with our recruitment process. To help on this journey, we’d like to invite you to fill out this voluntary survey so we can measure and continue to improve our DEI work. It’s completely optional and cannot and will not affect your job application in any way. It’s also 100% anonymous, and is not linked to your name, identity, or application. If you’re happy to help, please click here.

Events Administrator (Part-Time, Fixed-Term Contract) \n Location: Hybrid (London-based office) Contract: Fixed-Term Contract (5-6 months) \n Hours: 2 days per week (approximately 14-15 hours) \n Salary: £28,000 - £32,000 FTE (pro rata) \n Start Date: ASAP \n \n Our client is a respected professional membership body seeking an organised and proactive Events Administrator to support the delivery of a busy programme of member events, webinars, conferences and meetings. \n This is an excellent opportunity for someone with strong administration skills and an interest in events to join a collaborative team and gain valuable experience within the membership sector. \n \n The Role \n Working closely with the Events Manager and wider Events Team, you will provide administrative support across the full event lifecycle, helping to ensure a positive experience for members, delegates, speakers and suppliers. \n \n Key duties will include: \n\n • Setting up and maintaining event records within CRM and event management systems\n, • Processing bookings, cancellations and delegate communications\n, • Producing attendance reports and registration lists\n, • Responding to member and delegate enquiries via email and telephone\n, • Supporting speakers with biographies, presentations and event logistics\n, • Assisting with venue, supplier and catering administration\n, • Processing invoices and maintaining accurate financial records\n, • Supporting event delivery, including registration and delegate administration where required\n, • Maintaining accurate CRM records and general event documentation\n\n \n About You \n To be successful in this role, you will have: \n\n • Previous experience in an events administration, membership administration or general administrative support role\n, • Excellent organisational skills and the ability to manage multiple priorities\n, • Strong attention to detail and accuracy\n, • Excellent written and verbal communication skills\n, • Experience providing high levels of customer service\n, • Confidence using Microsoft Office applications, including Outlook, Word and Excel\n, • Experience maintaining databases, CRM systems or membership systems\n, • The ability to work both independently and as part of a team\n\n \n Desirable Experience \n We would particularly welcome applications from candidates with experience gained within: \n\n • Professional membership bodies\n, • Chartered institutes\n, • Associations and trade bodies\n, • Charities and not-for-profit organisations\n, • Higher education institutions\n, • Conference, training or events organisations\n\n \n Experience supporting conferences, webinars or member events, together with familiarity with CRM or event management platforms such as Cvent, EventsAir, Dynamics or Salesforce, would be advantageous. \n \n To apply for this role please send us your CV. \n \n Due to the volume of applications we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application unsuccessful on this occasion. \n membershipbespoke is acting as a recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. \n membershipbespoke remains the only specialist recruitment organisation in the UK, offering a dedicated recruitment service tailored exclusively to Trade Associations, Professional Bodies, Membership Organisations, Unions and Regulatory Bodies.

An exciting opportunity has arisen for a diligent and organised Supply Chain Coordinator to join a fast-paced premium consumer goods business on a 12-month fixed-term contract. \n The successful candidate will support the day-to-day processing of customer orders, working closely with customers, internal teams and third party logistics providers to ensure orders are delivered accurately, on time and in full, while providing an excellent standard of customer service. \n \n Key Responsibilities \n\n • Process customer and internal sample orders accurately and efficiently using SAP.\n, • Build strong relationships with third-party logistics partners to ensure orders are delivered on time, in full and according to customer requirements.\n, • Develop relationships with new and existing customers, ensuring all internal and external requirements are met.\n, • Review and resolve delivery and supply chain queries with customers.\n, • Work alongside the Supply Chain team to review customer forecasts.\n, • Manage invoicing and pricing for customer orders.\n, • Provide excellent administrative support to the wider business, including meeting coordination, purchase order creation and supplies management.\n, • Assist with the management of the product samples process through the company's direct-to-consumer platform.\n, • Support the Supply Chain Manager with projects and ad hoc activities as required.\n\n \n The ideal candidate will be: \n\n • Diligent, thorough and highly organised, with strong attention to detail.\n, • Numerate and literate, with good proficiency in Microsoft Office, particularly Excel.\n, • Comfortable working under time pressure, with the ability to prioritise tasks and efficiently manage a daily workload.\n, • Experienced in providing excellent customer service.\n, • A proactive, flexible and solution-focused individual with a strong 'can-do' attitude.\n, • Able to analyse logistical problems and provide accurate and practical solutions.\n, • Able to demonstrate a good understanding of sales and order-processing processes.\n, • Experienced in using SAP or another ERP system (desirable)\n, • Experienced with Electronic Data Interchange (EDI) (desirable)\n\n \n If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! \n Find out more about our available opportunities or how we can help you further. \n \n Please get in touch with or apply to be considered for this vacancy. \n \n The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. \n \n We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. \n \n Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Customer Service Officer (6-month contract) \n \n Who We Are \n \n Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$6 billion. Supported by more than 40 manufacturing facilities and more than 40.000 employees around the globe, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. \n Over the last two decades, Sun Pharma has established itself as a leading player in the generics market, and are rapidly ramping up their presence in the specialty branded market with a focus on dermatology, ophthalmology and onco-dermatology. \n \n Values \n \n At Sun Pharma our core values—Humility, Integrity, Passion, and Innovation—are part of our unique culture, known as Sunology. \n \n We are empowering our employees to create their “Own Sunshine”. We believe in being Better Everyday by investing on lifelong learning, Taking Charge by owning our impact, and Thriving Together in a workplace where collaboration is encouraged. We are committed to being an inclusive and equitable employer, valuing diverse perspectives and creating an environment where all individuals feel respected, heard, and inspired to bring their best selves to work. \n \n About the role \n \n Responsibilities \n \n\n • Process and dispatch all UK orders in a timely manner (NHS, Retail Pharmacy Chains, Wholesaler)\n, • Handle all customer queries and address any complaints (NHS, clinics & Wholesaler)\n, • Guarantee that UK customers are managed and supported to a high standard.\n, • Deal with queries from the Sales Team, UK Manager, QA and customers under tight deadlines in a constant changing and evolving market.\n, • Ensure all orders are processed on the day of receipt accurately to guarantee customer satisfaction.\n, • Ensure that delivery schedules are adhered to, and arrange collection requests providing PODs where necessary.\n, • Managing customer claims and queries within good time.\n, • Raise credit and debit notes for customers when required including pricing errors, missing and damaged stock.\n, • Communicate closely with NHS contacts on deliveries and ensure high level of service.\n, • Liaise with the Account Manager(s) and Hospital Business Head on order related aspects.\n, • Manage all stock related aspects and ensure close communication with the commercial team including stock allocations.\n, • Work in close collaboration with the sales team to create a joint approach to effectively manage our core customer base and for any other customer service related activities.\n\n \n Key Features \n \n\n • Coordinate customer orders and resolve complex queries and complaints while consistently meeting challenging deadlines and service level requirements.\n, • Provide outstanding customer support to internal and external stakeholders, balancing multiple priorities while maintaining high levels of customer satisfaction.\n\n \n Interface \n Internal: \n \n\n • Country Manager\n, • Financial Department\n, • Supply Chain Department\n, • Commercial Department\n, • Human Resources\n, • Quality Assistance\n\n \n External: \n\n • Logistics Warehouse & Distribution Partner\n, • NHS & Non-NHS customers (Wholesalers/Community Pharmacies)\n

\n Assistant Director, Technology Services (EMEA & Asia) \n London | Hybrid Working \n A leading international professional services firm is seeking an experienced Assistant Director, Technology Services to play a pivotal leadership role across its EMEA and Asia operations. \n This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse international business, ensuring operational excellence while driving innovation and continuous improvement. \n The Opportunity \n As Assistant Director, Technology Services, you will act as a strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. \n This role combines leadership, operational oversight, stakeholder management, and transformation initiatives, making it an excellent opportunity for an experienced technology leader looking to make a broad business impact within a complex international environment. \n Key Responsibilities \n \n • Partner with senior business and operational leaders across EMEA and Asia to align technology services with business objectives.\n, • Support the development and delivery of regional and global technology strategies.\n, • Oversee IT service delivery, ensuring high levels of availability, performance, security, and user satisfaction.\n, • Lead service improvement initiatives and drive operational excellence across multiple offices.\n, • Manage and develop regional technology support teams, fostering a culture of accountability, collaboration, and continuous improvement.\n, • Monitor service performance through KPIs, SLAs, user feedback, and operational reporting.\n, • Support major technology projects, change initiatives, and process improvements.\n, • Drive adoption of approved AI, automation, and productivity-enhancing technologies.\n, • Work closely with regional leadership teams to understand evolving business needs and technology priorities.\n, • Participate in vendor management, contract negotiations, and budget planning activities.\n, • Support major incident management, problem management, and post-incident review processes.\n, • Champion best practice IT service management and governance frameworks, including ServiceNow.\n \n About You \n You will be an experienced technology leader with a strong background in IT operations, service delivery, and stakeholder engagement within a professional services or similarly complex environment. \n Essential Experience \n \n • Significant experience in senior IT leadership, technology operations, or service delivery management roles.\n, • Strong track record of building relationships with senior stakeholders and business leaders.\n, • Experience managing geographically dispersed teams and supporting international operations.\n, • Demonstrable success delivering service improvements and operational change programmes.\n, • Strong understanding of IT service management principles and frameworks.\n, • Experience leading technology projects and driving user adoption initiatives.\n, • Ability to translate business requirements into practical technology solutions.\n \n Desirable Experience \n \n • Experience within a law firm or professional services environment.\n, • Exposure to ServiceNow, Agile delivery methodologies, and project portfolio management.\n, • Understanding of AI-enabled workplace technologies and automation capabilities.\n, • Experience managing vendors, commercial relationships, and operational budgets.\n \n Personal Attributes \n \n • Strategic thinker with excellent commercial awareness.\n, • Strong leadership and people management skills.\n, • Exceptional stakeholder engagement and communication abilities.\n, • Data-driven approach to service improvement and decision-making.\n, • Highly organised, resilient, and adaptable.\n, • Naturally collaborative with a customer-focused mindset.\n, • Comfortable operating in a fast-paced, international environment.\n \n What's on Offer? \n \n • A senior leadership opportunity within a globally recognised professional services environment.\n, • Significant exposure to executive stakeholders across multiple regions.\n, • The opportunity to shape technology strategy, service delivery, and innovation programmes.\n, • Hybrid working model.\n, • International scope with occasional travel across EMEA and Asia.\n, • A collaborative and inclusive culture focused on continuous development and excellence.\n \n For a confidential discussion and further information, please get in touch. \n Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. \n #J-18808-Ljbffr

Insight and Analytics Lead \n \n Vacancy Information \n\n • Location: London, UK or Los Angeles, California\n, • Salary: Competitive\n, • Working Pattern: Hybrid\n, • Contract Type: Permanent\n, • Working Hours: Monday to Friday\n\n \n At TTC, we are Enriching lives by connecting people and places. \n For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. \n Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. \n \n Our Values \n Five shared commitments shape how we work, and how we will work with you: \n\n • Value Every Voice. We put people first.\n, • Act with Integrity. We do what is right.\n, • Explore Beyond Boundaries. We are driven by curiosity.\n, • Own the Outcome. We take responsibility for our decisions.\n, • Succeed Together. We have each other's backs.\n\n \n The Role \n How well we understand our customers shapes almost every commercial decision we make. This role leads that understanding, developing customer and commercial insight across rich booking, behavioural, marketing, digital and product data. \n You will move the organisation beyond reporting towards genuine diagnosis: why performance is changing, what is driving customer behaviour and where we should act. It brings together customer insight, commercial thinking and real stakeholder influence, with a team of analysts to lead and develop. Senior leaders will look to you for the answer, and for the recommendation that follows it. \n \n What Will You Do? \n\n • Lead customer and commercial analytics across priority business questions and strategic initiatives.\n, • Turn complex data into clear perspectives on customer behaviour, growth opportunity and performance.\n, • Develop analytical approaches across segmentation, customer journeys, conversion, retention and value.\n, • Move the organisation from descriptive reporting towards diagnostic and predictive insight.\n, • Translate ambiguous business challenges into structured questions and testable hypotheses.\n, • Build evidence-led recommendations that senior stakeholders act on.\n, • Set consistent definitions and frameworks for key customer and commercial measures.\n, • Partner with Data Science on opportunities that need advanced modelling or experimentation.\n, • Work with Data Product and Engineering to improve analytical data and self-service capability.\n, • Lead and coach analysts, raising standards in both methodology and storytelling.\n\n \n About You \n Essential \n\n • Significant experience in customer insight, customer analytics, commercial analytics or a similar insight-led role.\n, • Strong experience with complex customer, transactional, loyalty, digital or behavioural data.\n, • Strong analytical capability, including SQL and modern BI and visualisation tools.\n, • A track record of turning analysis into decisions and measurable commercial outcomes.\n, • Strong understanding of segmentation, customer behaviour and commercial performance drivers.\n, • Excellent data storytelling and executive communication.\n, • Experience leading analysts and raising analytical standards.\n, • Commercial judgement and the confidence to challenge senior stakeholders constructively.\n\n Desirable \n\n • Experience using AI to deliver insight faster and encouraging AI self-service among colleagues.\n, • Experience with experimentation or test-and-learn programmes.\n, • Exposure to Snowflake or another modern cloud data platform.\n, • Experience in a global, multi-brand or multi-market business.\n, • Curiosity about travel, hospitality or global consumer businesses.\n\n \n Apply Now \n If you want your insight to change what a global travel business actually does, we would like to hear from you. Apply today, and tell us about a piece of analysis that changed a decision. \n

The Engagement Manager role is a critical role within the TEKsystems Global Services (TGS) Practice Delivery organization and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution for all customer engagements. The delivery function varies in responsibility from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, issue resolution and supporting other Delivery leads within the account portfolio, and project/engagements. The Engagement Manager assumes accountability of meeting customer expectations, delivery assurance of scope of services, deliverables, and all-round outcomes from the engagements. The Engagement Manager is responsible for qualifying and quantifying the business value benefits from the project outcome throughout the engagement. \n They are expected to have the skills required for managing complex deliverable-based, fully outsourced, or scale engagements or programs. \n The responsibilities listed below are not exhaustive, as each account will state their unique requirements in the Statement of Work (SoW) or as defined with the Account team at the start of the project. \n \n Key Responsibilities \n \n Delivery Management: \n\n • Delivery of the Engagement, SoW requirements and deliverables as defined by customer.\n, • Understand SoWs/MSAs and importance of staying on top of the engagement activities & deliverables to meet the expectations of the customer.\n, • Collaborate with cross functional teams to manage risk, engagement scope, and deliver according to the terms and conditions of our contracts.\n, • Manage revenue and control, cost & profitability for assigned engagement(s).\n, • Consolidate and provide engagement delivery reporting as per the Customer engagement needs via a Monthly and/or Quarterly Business Reviews (MBR/QBR).\n, • Establish escalation protocol between Engagement teams (Consultants, Internal FTEs), Customer Hiring/Project Managers and TGS Account Managers.\n, • Set and manage timekeeping processes, delivery expectations with consultants.\n, • Follow and adhere to relevant delivery framework to ensure all aspects of the engagement delivery are covered.\n, • Facilitating group sessions with consultants to share best practices, technical solution recommendations, case studies and build support network community.\n\n \n Account & Customer Management: \n\n • Establish and perform periodic customer, engagement, and solution "health checks" baselined against the target metrics/expectations associated with the value streams.\n, • Accountable for customer engagement requirements to deliver and meet or exceed customer expectations.\n, • Participate in Account Strategy with internal stakeholders relative to engagement status, opportunities, and imminent risks.\n, • Establish and support reporting cadences, status reports, RAID log, and budgetary documentation.\n, • Facilitate the collaboration between the Customer, Consultants and TGS Practice groups to extend the support as required.\n, • Co-ordinate with cross-functional teams to keep the consultant's forum together, networking, share best practices, driving relevant newsletters, lunch & learn sessions etc.\n, • Maintain awareness for additional business opportunities and support pursuit of future business through quality results and escalation to internal stakeholders when additional business opportunities may present themselves.\n\n \n Management Responsibilities: \n\n • Act as a servant leader in leading/directing delivery activities across multiple engagements.\n, • Consolidate engagement status and budget information across the portfolio.\n, • Develop and maintain engagement related documentation including processes, tools, and procedures in accordance with the TGS delivery framework.\n, • Understand and manage customer requirements (deliverables) to ensure contract compliance and customer satisfaction.\n, • Ensure Human Resources policies and procedures are communicated to consultant staff.\n, • Support of other engagements and/or delivery team members as required.\n\n \n Resource Management: \n\n • Communicate and/or track consultant requirement details as requested.\n, • Collaborating with recruiters and Account Managers in preparation for new starters joining client teams and issue resolution as needed.\n, • Performance tracking, management, and reporting as requested.\n, • Collaboration with cross function teams to onboard/off-board consultant onto Customer and TGS IT systems (Email, MS Teams, SharePoint etc.,)\n\n \n Requisite Abilities and/or Skills \n \n\n • Analysis and problem-solving skills\n, • Time management and organizational skills\n, • Personnel and team management skills\n, • Demonstrable engagement data/ risk analysis and correlation/ mitigation skills\n, • Excellent customer service and stakeholder management skills\n\n \n Basic Qualifications and Experience \n \n\n • Bachelor's degree, Masters is preferable.\n, • IT experience, customer project/engagement delivery exposure, and agile methodologies awareness.\n, • Experience managing and delivering professional managed services to Customer.\n, • Greenfield development, Application modernization, Cloud technologies awareness\n, • Experience working with Cloud service providers (AWS, Azure, GCP), hosting solutions, offerings, modernization & migration & strategies is a plus\n, • Understanding of managed services model, risk, accountability, responsibility expectations\n, • Agile, Project & Engagement Management experience and any training / certifications on Agile, PMI, SAFe, PRINCE2 is a plus.\n, • AWS, Azure or GCP Certifications is a plus\n, • Stakeholder management, team leading, organizing, coaching and Listening skills.\n, • Understanding of IT environments and able to demonstrate initiative in challenging project situations to provide continual improvement throughout the delivery of services\n, • Experience working with onsite, offshore, nearshore remote teams\n, • Behavioral Competencies and Responsibilities\n, • Customer-first mindset\n\n \n Collaborates: \n\n • Works in partnership with internal stakeholders and delivery team to discuss engagement strategy, scope, and overall health of any current engagements\n, • Partners with Delivery Managers, Account Managers, Account Directors, Solution Executives and Business Development Managers to manage risk and ensure we are delivering to the terms and conditions of our contract\n, • Participates in monthly financial review meetings with Back Office\n\n \n Communicates Effectively: \n\n • Thoroughly documents all escalation procedures then communicates to necessary audiences, customer, consultant, managers\n, • Actively listens to others\n, • Clearly articulates the Customer/SoW requirements and relevant supporting delivery processes\n, • Proactively contributes to customer/account discussions and attends relevant account meetings\n\n \n Instills Trust \n\n • Maintains positive rapport with consultants and customers by following through on commitments in a timely and responsive manner\n, • Develops and maintains trust with internal partners by acting on feedback and ensuring engagement success\n\n \n Action Orientated \n\n • Identifies concerns, such as sourcing gaps, and quickly communicates these\n, • Facilitates issue resolution using root cause analysis and identifies proper parties to communicate to\n, • Proactively anticipates customer needs, creates solutions and contingency plans to limit issues\n, • Advocates for TEKsystems Global Services (TGS) when possible, to support growth opportunities with customers\n, • Contributes, collaborates, and drives internal process improvement issues initiatives\n\n

Role Overview \n \n We are seeking an experienced Associate / Senior Associate level Project Manager, specialising in healthcare and life sciences projects. The position is with a well reputed internationally renowned consultancy. \n \n You will lead the delivery of medium to large-scale capital construction projects, managing the Healthcare team, engaging stakeholders, and ensuring successful outcomes. You will also be responsible for bidding and winning work in the Healthcare sector. \n \n The successful candidate will need to demonstrate strong collaboration skills, working with a wide range of stakeholders to effectively manage interdependencies and deliver objectives in complex environments. \n \n The role offers an opportunity to work on high-impact healthcare projects, in a collaborative and people-focused culture, with a high level of commitment to sustainability and innovation. \n \n Role Responsibilities \n \n Project Leadership & Delivery \n\n • Lead the delivery of healthcare construction projects from inception to completion.\n, • Work to structured and recognised project management processes and procedures using company management systems.\n, • Monitor and report on the progress and outcomes of the project or programme, using appropriate metrics and indicators\n, • Ensure projects are delivered on time, within budget and to quality standards.\n, • Oversee tender processes and contract administration, including NEC contracts.\n, • Identify and manage risks, opportunities, and project performance.\n, • Lead the project or programme team and delegate tasks, ensuring clear roles and responsibilities\n, • Manage multi-disciplinary teams and coordinate design, procurement, and construction phases.\n\n Client & Stakeholder Management \n\n • Act as the main point of contact for clients for both delivery and as a central interface for Account Management roles.\n, • Build and maintain strong client relationships and maintain associated CRM’s internally.\n, • Foster and grow collaboration with contractors, consultants and stakeholders.\n\n Team Leadership & Development \n\n • Mentor and support junior team members.\n, • Manage resourcing to achieve target margin and support delivery of client projects.\n, • Promote a high-performance and collaborative team environment.\n, • Support professional development and chartership (APM / RICS / CIOB).\n\n Business Development & Growth \n\n • Monitor fee management and support the team to achieve financial targets\n, • Lead bid preparation and fee proposals\n, • Contribute to business development and sector growth\n, • Represent the company at industry events\n\n \n Candidate Profile \n \n Qualifications \n\n • Degree-qualified in a relevant discipline.\n, • Professional accreditation (or working towards) such as RICS, CIOB or APM.\n\n Experience \n\n • Demonstrable experience delivering healthcare, life sciences or NHS projects from conception through to completion.\n, • Strong knowledge of construction project delivery and contract administration (NEC & JCT preferred).\n, • Consultancy or client-side experience.\n, • Ability to manage multiple projects and stakeholders.\n, • Experience of work winning and developing client accounts.\n, • Excellent communication and presentation skills both written and verbal.\n, • Excellent customer service, communication, and client/external interface skills.\n, • Programming / Scheduling experience in either Asta Powerproject, MS Project or similar\n, • Experience in business case drafting, including feasibility studies, outline business cases (OBC), and full business case (FBC) align with HM Treasury Green Book principles and the Five Case Model, preferred but not essential.\n, • A track record of working with teams and managing projects by prioritising workloads and delivering to deadlines.\n, • Key account management and business development skills business development skills.\n, • Demonstrable leadership skills\n\n RLB Employee Benefits \n Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include: \n \n Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages. \n \n Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days. \n \n Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes. \n \n Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers. \n \n Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes. \n \n Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions. \n \n Exceptional Exposure - You’ll have the opportunity to work on diverse projects across different sectors and regions. \n \n Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities. \n

Assistant Director – Housing Repairs & Planned Works \n \n The Opportunity \n Goodman Masson is delighted to be partnering with the London Borough of Waltham Forest on the appointment of an Assistant Director – Housing Repairs & Planned Works. \n \n This is a significant senior leadership role with strategic, operational and financial responsibility for the Council's housing repairs and maintenance service. \n \n Reporting to the Director of Housing Management & Assets, the Assistant Director will lead a major service area with responsibility for a £20m budget and five Heads of Service, providing strategic direction while ensuring high-quality operational delivery to residents. \n \n The role will also play a key role within the wider Directorate Management Team, supporting the Council's strategic priorities across Housing, Regeneration and Growth. \n \n The Role \n As Assistant Director, you will be responsible for the strategic and operational leadership of responsive repairs, planned works and maintenance across the Council's housing stock. \n \n You will translate corporate and political priorities into clear service strategies, plans and outcomes, ensuring that services are delivered effectively, efficiently and within agreed resources. \n \n You will provide expert advice and challenge to the Council's Chief Executive, Senior Leadership Team, Directors and elected Members, while acting as a senior professional representative for the Council with external stakeholders and partners. \n \n This is an opportunity for an established housing leader to influence a large and complex service, drive meaningful improvement and shape the future delivery model for repairs and planned investment. \n \n Key Responsibilities \n Strategic Leadership \n\n • Provide strategic policy direction and leadership across Housing Repairs, Maintenance and Planned Works.\n, • Lead the development, implementation and delivery of service strategies aligned with the Council's wider corporate objectives.\n, • Establish service priorities and anticipate changing political, regulatory and operational requirements.\n, • Provide strategic advice, challenge and professional leadership to Members, the Chief Executive, SLT and senior colleagues.\n, • Contribute to the strategic direction and corporate management of the Council as part of the Directorate Management Team.\n, • Lead significant strategic programmes, projects and initiatives across the Council and its partnerships.\n\n \n Repairs & Planned Works \n\n • Take overall responsibility for the delivery of responsive and planned repairs across the Council's housing stock.\n, • Ensure repairs and planned works are delivered to agreed specifications, standards and timescales.\n, • Ensure the Repairs & Maintenance programme is informed by robust asset management data and a coherent strategic approach.\n, • Drive improvements in service quality, performance, customer satisfaction and value for money.\n, • Ensure effective resources, communication and engagement strategies are in place to support large and complex programmes.\n, • Oversee the delivery of major programmes and ensure they achieve agreed outcomes.\n\n \n Financial & Commercial Management \n\n • Have overall responsibility for a £20m service budget.\n, • Ensure effective financial management, cost control and income maximisation.\n, • Drive value for money across the service and ensure resources are deployed effectively.\n, • Identify opportunities for external funding where appropriate.\n, • Lead effective commissioning, procurement and contract management.\n, • Oversee long-term strategic framework contracts and ensure delivery partners achieve agreed outcomes.\n, • Ensure robust financial planning, monitoring and reporting across major programmes.\n\n \n Performance, Governance & Risk \n\n • Develop and maintain robust performance and quality management frameworks.\n, • Ensure service delivery meets all relevant legislation, regulation, codes, standards and best practice.\n, • Establish clear governance arrangements and accountabilities across programmes and partnerships.\n, • Identify and manage operational, financial, regulatory and political risks.\n, • Ensure underperformance and deficiencies are identified and actively addressed.\n, • Provide clear performance reporting to senior leadership and Members.\n\n \n Leadership & Transformation \n You will lead a senior management structure comprising five Heads of Service, creating an environment where managers and teams can perform, innovate and continuously improve. \n You will: \n\n • Set clear strategic direction and expectations.\n, • Develop a high-performing and accountable management culture.\n, • Drive organisational change and challenge traditional ways of working.\n, • Develop new approaches to improve service outcomes.\n, • Ensure appropriate workforce structures and resources are in place.\n, • Lead performance management and address underperformance effectively.\n, • Create the conditions for innovation and continuous improvement.\n\n \n Stakeholder & Political Engagement \n This role requires exceptional stakeholder management and influencing skills. \n You will build and maintain effective relationships with: \n\n • Elected Members\n, • Chief Executive and Senior Leadership Team\n, • Directors and Heads of Service\n, • Residents and community representatives\n, • Contractors and delivery partners\n, • Government and public bodies\n, • Housing and property sector partners\n, • Private, voluntary and community sector organisations\n\n \n You will need to operate confidently within a politically complex environment, managing sensitive issues and providing credible advice to Members and senior stakeholders. \n \n About You \n We are looking for an established senior housing professional with significant experience leading large and complex services. \n You will ideally bring: \n\n • Significant experience across housing property, asset management, repairs, planned works or maintenance.\n, • Proven senior strategic management experience within a large public-sector organisation, ideally local government.\n, • Experience leading multiple professional service areas and senior management teams.\n, • Strong knowledge of the major issues facing local government, particularly across housing, planning and regeneration.\n, • Strong understanding of the national policy and regulatory environment affecting housing and property services.\n, • Experience commissioning and clienting significant programmes of work.\n, • Strong procurement, construction and contract management knowledge.\n, • Experience leading funding bids, options appraisals, financial modelling and scenario testing.\n, • Experience of commercialisation, registered providers and different housing delivery routes would be advantageous.\n, • Proven accountability for significant budgets and delivering services within agreed resources.\n, • A strong track record of performance management and service improvement.\n, • Significant experience developing and sustaining internal and external partnerships.\n, • The credibility and authority to operate effectively with elected Members and within a political environment.\n, • Excellent communication, presentation, influencing and negotiation skills.\n, • Proven experience operating strategically across corporate projects and policy development.\n\n \n Qualifications \n You will ideally be educated to degree level or equivalent, with a postgraduate or relevant professional qualification desirable. \n More important than qualifications alone will be your demonstrable experience of successfully leading significant housing and property services at a senior strategic level. \n \n Why This Opportunity? \n This is not simply a Repairs management position. \n With £20m of budget responsibility, five Heads of Service and accountability for a major Council service, this is an opportunity to influence the strategic direction and future delivery of housing repairs and planned works across a significant housing portfolio. \n \n You will have direct exposure to the Council's most senior leadership, elected Members and external stakeholders, while playing a central role in wider Housing, Regeneration and Growth priorities. \n \n The successful candidate will bring the ability to combine strategic vision with operational grip — setting the direction for the service while ensuring residents receive an effective, high-quality and value-for-money repairs service. \n \n Interested? \n Goodman Masson is proud to be partnering with the Council on this appointment. \n If you are an experienced Assistant Director, Director, Head of Service or senior housing/property leader looking for your next challenge, we'd welcome a confidential conversation. \n Please contact jack.benson@goodmanmasson.com

f you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. \n \n Role: UK Payroll SME \n Location: London, UK \n Contract: Permanent \n Mode of Working: Hybrid \n \n Are you looking to leverage your skills in Communications, Media, and Information Services Industry? \n We have a great opportunity for you – UK Payroll SME! \n \n Careers at TCS: It means more \n TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. \n\n • Build strong relationships with a diverse range of stakeholders.\n, • Gain access to endless learning opportunities.\n, • Work closely with the range of teams within the business to bring products to life.\n\n \n The Role \n The role requires solid knowledge on UK Payroll, managing a good customer relationship and being agile working with the distributed team across locations. \n \n Your responsibilities: \n\n • Vendor Management of on shore Client and Service Provider\n, • Clear understanding of KPI/SLA requirements\n, • SME or go to person for UK Payroll queries\n, • Ensure policies and procedures are followed and Zero noncompliance across the engagement\n, • Ensure the Service Levels are met consistently\n, • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures\n, • Mentor and guide distributed team\n\n Your Profile \n Essential skills/knowledge/experience: \n\n • End-to-end knowledge of UK Payroll (SME)\n, • Full knowledge of UK Year Start/End activities as well as managing UAT/UVT event\n, • Ability to guide and mentor Offshore Team\n, • Analytical mindset\n, • Proven Process Improvement Champion\n, • Ability to resolve complex and challenges queries\n, • Sound knowledge of statutory compliances of UK payroll\n, • Experience in working with a distributed located team or offshore team\n\n Desirable skills/knowledge/experience: \n\n • Knowledge and experience in working with O365\n, • iTrent experience preferable\n\n Rewards & Benefits (Default) \n TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. \n We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. \n Diversity, Inclusion and Wellbeing \n Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. \n We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. \n As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. \n If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. \n Next Steps: \n Application Process (optional) \n\n • Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com\n, • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter.\n, • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit.\n, • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have.\n\n \n Beware of Fraudulent offers \n This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. \n Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. \n Join us and do more of what matters. Apply online now.

Office Assistant \n Location: Office based in Marylebone / Baker Street, London \n Contract Type: Full-time/ Permanent \n \n About Us \n Clerkenwell Health is an innovative and leading research organisation specialising in the delivery of scientifically grounded clinical trials through our collaborative Contract Research Organisation, extensive Site Network and leading Therapy Development Programme. We specialise in supporting Mental Health and CNS research, with a particular focus on psychedelic drug development. \n \n \n The Role \n We're looking for a confident, organised Office Assistant to provide front-of-house and general office support across our London sites. You'll be the first point of contact for trial participants and visitors, and you'll help keep the site organised, well-stocked and presentable so clinical studies run smoothly and meet the standards expected by our Sponsors, ICH-GCP and other applicable regulations. \n \n You'll work closely with experienced clinical research staff and site management. This role suits someone confident and assertive — comfortable giving clear direction to patients and visitors, staying calm when the site gets busy, and keen to build a strong working knowledge of how a clinical research site runs day to day. \n \n \n Key Responsibilities \n\n • Act as the friendly, professional first point of contact for trial participants and visitors, welcoming them on arrival and checking identification in line with protocol.\n, • Usher participants and visitors to the correct area, notify the relevant clinical team, and manage phone calls, messages and no-show follow-ups.\n, • Deliver a high standard of customer service throughout each visit, anticipating needs, organising refreshments, and confidently directing people during busy clinic days.\n, • Escalate clinical concerns or participant queries promptly, and handle participant information with strict confidentiality in line with GDPR.\n, • Prepare the site ahead of visits from participants, sponsors and auditors, keeping rooms and shared areas presentable and audit-ready.\n, • Maintain a clean, safe reception area and keep files, cupboards and storage areas organised and clearly labelled.\n, • Monitor and escalate site issues, and coordinate minor repairs and maintenance with contractors, tradespeople, landlords and building management.\n, • Arrange services and small jobs on behalf of the site (e.g. IT repairs, building works, appliance repairs), obtaining quotes and following through to completion.\n, • Monitor and maintain stock levels across kitchen, office and bathroom supplies, reordering via vendor portals and submitting invoices to accounts.\n, • Receive, check and store deliveries, and support the Site Manager with device requests and onboarding essentials for new joiners.\n, • Support turnaround of clinic and therapy rooms between visits, manage receipts and reconciliation, and complete non-clinical admin such as filing, scanning and post.\n, • Be a visible, proactive presence on busy clinic days, and support the organisation of staff events, socials and company-wide meetings.\n\n \n \n Training \n\n • Complete mandatory training as outlined by Clerkenwell Health, including refreshers where needed.\n, • Attend training agreed during Personal Development Reviews, both internal and external.\n, • Undertake training provided by Trial Sponsors and external scientists to support service improvement.\n\n \n \n What We're Looking For \n\n • Educated to at least GCSE/A level, with fluent English.\n, • Experience in a reception, front-of-house, office assistant or similar customer-facing role.\n, • A confident, assertive manner — able to give clear instructions and take ownership of the site environment.\n, • Basic understanding of confidentiality and data protection requirements.\n, • Good working knowledge of Microsoft Office and general office IT.\n, • Well organised and practical, able to prioritise competing tasks with minimal supervision.\n, • Previous experience in a clinical research, healthcare or regulated environment is desirable, along with awareness of GCP, vendor/contractor liaison, petty cash handling, or experience organising staff events.\n\n \n \n What We Offer \n\n • A varied, hands-on role at the heart of a pioneering clinical research organisation.\n, • The chance to build genuine site operations experience within a regulated, mission-led environment.\n, • A supportive team of experienced clinical research professionals.\n, • Exposure to pioneering research in mental health and CNS conditions.\n\n \n If you're a confident, hands-on individual looking to build genuine site operations experience and play a key role in pioneering mental health research, we'd love to hear from you. \n

Head of People Partnering – 12 Month FTC \n \n Location: West London – Hybrid \n \n Contract: 12 Month FTC \n \n £95k - £100k base \n \n We are partnering with a well-established, growing organisation to appoint a Head of People Partnering on a 12-month fixed-term contract. \n \n Reporting to the People Director, the Head of People Partnering will lead and develop an established People Partnering function, ensuring the delivery of a strategic, proactive and commercially focused people service across the organisation. \n \n Working closely with senior leaders, the role will provide expert advice and constructive challenge across a broad range of people matters, helping to align people initiatives with organisational priorities while supporting leaders to build high-performing and engaged teams. \n \n Leading a team of People Partners, you will drive a consistent approach to people management, organisational change, employee relations and organisational design. \n \n You will also play a key role in shaping and delivering the wider People strategy, ensuring the organisation has the capability, structures and leadership required to support its continued growth and evolution. \n \n What You'll Be Doing: \n \n Strategic Leadership & Business Partnering \n\n • Lead and continuously develop the People Partnering function, ensuring the delivery of a strategic, proactive and commercially focused people service.\n, • Shape the People Partnering operating model, ensuring consistency, quality and a customer-focused approach across all business areas.\n, • Act as a strategic people adviser to Directors and senior leaders, providing expert guidance, challenge and coaching across the employee lifecycle.\n, • Build credible and trusted relationships with senior stakeholders to understand business priorities, organisational challenges and future workforce requirements.\n, • Influence strategic business decisions through people insight, workforce data and evidence-based recommendations.\n, • Contribute to the development, implementation and ongoing review of the wider People Strategy.\n\n \n Leadership & Development of the People Partnering Team \n\n • Lead, inspire and develop a high-performing team of People Partners.\n, • Create a culture of collaboration, accountability and continuous learning.\n, • Provide coaching, mentoring and development opportunities to strengthen capability across the team.\n, • Embed commercial acumen, digital agility, data literacy and strong people advocacy within the partnering model.\n, • Set clear objectives and performance expectations, supporting team development through regular coaching and feedback.\n, • Encourage continuous improvement, innovation and the sharing of best practice across the People function.\n\n Organisational Design & Workforce Planning \n\n • Lead organisational design initiatives that ensure structures remain fit for purpose as the organisation evolves.\n, • Partner with senior leaders to review organisational effectiveness and identify opportunities to improve capability, efficiency and ways of working.\n, • Support business transformation programmes through effective workforce planning and organisational change.\n, • Collaborate closely with Talent Acquisition to ensure workforce plans align with recruitment activity, succession planning and future capability requirements.\n, • Use workforce data and organisational insight to support strategic decision-making and long-term planning.\n\n \n Performance, Talent & Leadership Capability \n\n • Co-lead the organisation's performance management approach alongside Learning & Development leadership.\n, • Support the effective delivery of performance review cycles, calibration meetings and continuous performance conversations.\n, • Help build a high-performance culture where leaders are equipped and accountable for setting expectations, recognising strong performance and addressing underperformance.\n, • Coach senior leaders to strengthen leadership capability, team effectiveness and engagement.\n, • Partner with Learning & Development colleagues to identify organisational capability gaps and develop targeted solutions.\n, • Support talent identification, succession and retention strategies.\n\n \n Employee Engagement, Culture & Wellbeing \n\n • Lead the design, implementation and evaluation of employee engagement surveys alongside Internal Communications.\n, • Ensure meaningful analysis and robust action planning across business areas.\n, • Support leaders to translate engagement feedback into practical initiatives that improve employee experience and organisational performance.\n, • Champion initiatives that strengthen culture, wellbeing, inclusion and belonging.\n, • Help embed organisational values throughout the employee lifecycle and within leadership behaviours.\n, • Promote a positive, inclusive and high-performing environment where colleagues feel valued and empowered.\n\n

Job Description: Makeup Artist Part-Time \n Reports to: Flagship Business Development Manager \n Job Location: Selfridges, London \n Contract type: Permanent Contract, 22.5 hours per week over 3 days \n Experience: Retail Sales 1 year (required) \n Language: English (required) \n \n About the Role \n At Poco Beauty we believe make-up is about confidence, creativity and connection. As one of our highly skilled make-up artists you will use your expertise and love for beauty to deliver a warm, inspiring and personalised in-store experience. You will educate customers on products and techniques that help them feel their absolute best. \n \n You will thrive as part of a passionate team that creates impact through in-store events and delivers exceptional visual merchandising standards that stand out on the high street. If you are a driven self-starter looking for a long-term career in beauty this is your chance to join an exciting brand that values individuality and growth. \n \n While a qualification in make-up artistry or previous retail make-up experience is desirable we also welcome applicants with strong amateur experience who can demonstrate skill and creativity. \n Key Responsibilities \n \n Customer Experience and Sales \n\n • Consistently achieve individual and store sales targets as agreed with your line manager\n, • Deliver authentic and personalised customer service every time\n, • Build lasting relationships with customers in-store and online to encourage loyalty and repeat business\n, • Introduce customers to upcoming in-store events promotions and brand activities\n, • Create engaging experiences that inspire customers and promote the Poco Beauty brand\n\n \n Brand Representation and Events \n\n • Represent Poco Beauty with passion, knowledge and professionalism\n, • Support and participate in exciting in-store events and activations\n, • Share brand knowledge in line with company guidelines\n\n \n Operations and Standards \n\n • Take part in ongoing training to stay up to date with new products and techniques\n, • Complete daily and weekly operational tasks to a high standard\n, • Maintain excellent counter hygiene, housekeeping and presentation at all times\n\n \n What We’re Looking For \n\n • Qualification in make-up artistry or previous retail make-up experience preferred but not essential\n, • Ability to provide outstanding customer service in a fast-paced retail environment\n, • Excellent Communication Skills\n, • Flexibility to work retail hours, including days, evenings, weekends and special events\n\n \n What We Offer \n\n • Competitive salary\n, • Commission scheme\n, • Ongoing training and professional development\n, • Employee discount on Poco Beauty products\n, • Supportive and inspiring work environment\n, • Store Discount\n\n \n Job Type: Part-time \n Benefits: \n\n • Company events\n, • Company pension\n, • Employee discount\n, • Store discount\n\n Ability to commute/relocate: \n\n • Selfridges,London: reliably commute or plan to relocate before starting work (required)\n\n Experience: \n\n • Retail sales: 1 year (preferred)\n\n Language: \n\n • English (required)\n\n Work authorisation: \n\n • UK (required)\n\n Work Location: In person \n \n Please email aoife@pocobeauty.com with your CV