Customer service contract jobs in United Kingdom

As Account Director, you will hold full accountability for service delivery, financial performance, and customer relationships across this flagship contract. Leading both resident and mobile teams, you’ll ensure high-quality service delivery, compliance with KPIs/SLAs, and proactive development o

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.90 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 6 months driving experience (12 months experience is desirable)., • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS). Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.44 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.34 Sunday Evening Premium £2.58 Overtime rate Monday to Saturday (Day Shift) £16.80 Overtime rate Monday to Saturday (Evening Shift) £18.20 We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Role Overview: We are seeking a dedicated professional to join our Mobile Team as a First-Line Supervisor within a mobile engineering environment. The successful candidate will play a crucial role in overseeing engineering operations, ensuring seamless coordination and support. Responsibilities will include: • Supervising the engineering team to maintain efficiency and performance., • Liaising with clients to foster strong relationships and provide outstanding service., • Attending meetings to contribute valuable technical insights. Key Responsibilities: As part of the Mobile Team, the successful candidate will oversee and actively contribute to the technical aspects of engineering operations. Key responsibilities include: • Review and validation: Conduct weekly timesheet reviews, approve overtime and validate technical paperwork and statutory documentation., • Health & Safety – Drive Health and Safety through the delivery of toolbox talks and hazard reporting via Eco Online., • Monitoring: Monitor sickness levels and carry out return to work interviews in a timely manner. Engage with SDM about any sickness that needs further escalation to HR., • Technical training & development: Act as the designated super user for handheld devices, providing training and guidance to engineers on the proper use of OCS Q and lead on training during inductions for new starters., • Documentation assessment: Regularly review engineer and subcontractor paperwork, identifying potential additional work opportunities and necessary reactive repairs from maintenance inspections., • Audit & compliance: Perform audits of site logbooks, engineering activities, subcontractor operations, and ensure all tools, equipment, and vehicle inspections are completed as required., • Helpdesk technical support: Provide expert guidance to the SCTS helpdesk on reactive jobs and support monthly planning for core PPM engineering work., • Stakeholder engagement: Attend SDM meetings as needed, offering detailed updates on challenges and ongoing issues related to M&E and Fabric services ., • Leadership & supervision: Step in to deputize for the Maintenance SDM whenever required., • Engineering operations: Execute PPM, proactive, and reactive work within designated time frames, ensuring client expectations are met., • Emergency response: Participate in on-call rotation, delivering emergency callout services as required., • Contractor oversight: Monitor subcontractor activities and workmanship on behalf of SDMs, ensuring compliance with industry and company standards., • Quality assurance: Maintain equipment and surrounding areas in line with agreed company standards., • Client engagement: Uphold a professional service approach, proactively addressing client concerns and escalating as necessary., • Contract & safety awareness: Ensure full understanding of contractual requirements and customer expectations while strictly adhering to Health & Safety legislation and OCS policies Customer Service Responsibilities Delivering exceptional customer service is at the heart of this role. Key responsibilities include: • Professional representation: Uphold a high standard of service, ensuring customer satisfaction and reinforcing the company's reputation., • Proactive client engagement: Foster strong relationships with clients, addressing concerns promptly or escalating them to management when necessary. Commitment to safety is fundamental to this role. Key responsibilities include: • Lead by example in promoting and maintaining excellent health and safety practices across all work activities., • Ensure compliance with current Health & Safety legislation and OCS policies, always maintaining a safe working environment., • Quality & safety standards: Ensure that all equipment and work areas meet agreed health, safety, and quality standards, with all tasks delivered in accordance with Risk Assessment & Method Statements (RAMS) and Construction Phase Plans (CPP) . Delivering a high-quality, compliant maintenance service across mobile contracts is fundamental to this role. Key objectives include: • Service excellence: Ensure a consistently high level of service delivery, maintaining compliance with industry and contractual standards., • Relationship management: Build strong relationships with contract leads, including those outside of mobile service delivery, fostering collaboration and alignment., • Upholding company values: Support and embody OCS TRUE values — Trust, Respect, Unity, and Empowerment —in all communications and interactions., • Technical standards: Maintain and uphold the highest technical standards, ensuring excellence in all engineering and maintenance activities., • Team development: Regularly review team goals and development plans, ensuring continuous improvement and professional growth., • Operational performance: Ensure sites operate in alignment with SLAs and budget, promoting cross-departmental efficiencies to optimize labor costs. To be considered for this role, candidates must meet the following criteria: • Qualified Engineer: Time-served engineer with expertise in Mechanical, Electrical, or Building Fabric trades, possessing a minimum of two years of full post-apprenticeship experience ., • Relevant experience: Previous background in building maintenance, projects, and minor works environments., • Valid driving license: Must hold a full, clean driving license for mobility across sites., • Compliance & disclosure: Full disclosure is a contractual requirement . The ideal candidate will demonstrate the following qualities: • Customer-focused approach: A proactive mindset, ensuring high-quality service and client satisfaction., • Self-sufficiency & teamwork: Ability to work independently or collaboratively within a team., • Commitment to safety: Maintain safe working practices while fully understanding contractual and Health & Safety regulations ., • Problem-solving mindset: Take initiative in resolving issues efficiently while prioritizing client safety and product integrity., • Effective communication: Strong written and verbal communication skills, including the ability to write technical reports and engage with managers, helpdesk teams, and client representatives ., • Technical proficiency: Comfortable using electronic handheld devices to enhance workflow and efficiency. If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Role: Programme Manager Location: London (Oxford Circus) Hybrid: 1-2 days per week in the office About Monument Technology Limited In building its core UK banking business, Monument has developed an open, scalable, cloud native and world-leading banking technology platform, the third pillar of the Banks’ strategy, which has allowed it to make significant inroads fast into the asset-rich, time-poor, and under-served mass-affluent market. The platform was designed from the start to be modular, flexible and extendable into other banking products and channels which also makes it easy to power other banks and to travel globally. Monument has received significant inbound interest from local and legacy players worldwide to licence its technology on a “Software-as-a-Service” (SaaS) basis and has established a subsidiary business, Monument Technology Limited to take advantage of the opportunity and to unlock the value in our platform through licencing and partnerships around the world. Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Our plug-and-play model eliminates the risk and complexity of legacy software, enabling our clients to rapidly deploy, scale and innovate at a fraction of the cost. From customised front end mobile apps and online banking portals, through core banking and CRM to the general ledger and a data lake, the platform can be consumed in whole (“Bank-in-a-Box”) or in part, as required. Our technology stack has gained positive attention from multiple players globally and over the past 12 months we have engaged and continue to engage in meaningful discussions and over the coming months, we will prioritise empowering businesses in the UK and Neo Banks globally to revitalise their existing technology stacks and to develop innovative new platforms. Our dynamic integration frame and architecture allows the platform to scale globally with many components adaptable to other geographies. About the Role As a Programme Manager (Lead) at Monument Technology Ltd (MTL), you will oversee the implementation of a portfolio of client contracts. This includes managing concurrent, large-scale programmes alongside smaller projects and workstreams. You will work cross-functionally, from early engagement with the Commercial team to support bids and define delivery models, through to programme initiation, execution, and handover to Business-as-Usual (BAU) operations. Delivery approaches may vary, so adaptability across methodologies is essential. You will lead teams within a matrix structure, collaborating with internal MTL colleagues, external partners, and client stakeholders. The role includes full accountability for governance, reporting, financial tracking, and successful delivery outcomes. A key element of this role is to contribute to the standardisation of our delivery model, promoting repeatable, scalable best practices across all implementations. Key Responsibilities • Lead the end-to-end implementation of client contracts, from scope definition and resourcing to cost modelling and timeline planning., • Ensure the creation and maintenance of robust project documentation, aligned to governance and approval processes., • Develop and maintain detailed project plans (e.g., in Microsoft Project), providing a portfolio-wide view to support proactive decision-making., • Produce and present clear, actionable management reports for both internal and client stakeholders., • Manage projects in line with contractual agreements, applying rigorous change control procedures., • Facilitate and lead stakeholder meetings, workshops, and presentations., • Foster strong collaborative relationships with internal and external stakeholders, including third-party suppliers (some offshore)., • Embed the MTL Implementation Framework, ensuring delivery lifecycle adherence and timely production of required artefacts., • Lead by example — mentor and coach team members while managing day-to-day delivery activities. What You’ll Bring • Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector., • Ability to apply and flex between multiple delivery methodologies (e.g., Agile, Waterfall) across different phases., • Experience working in fast-paced environments with competing priorities and multiple stakeholders., • Strong understanding of information systems and delivery processes across financial services or related sectors., • Demonstrated success delivering customer programmes end-to-end, with measurable impact., • Excellent interpersonal, communication, and negotiation skills., • Comfortable managing your own workload and supporting team delivery under pressure., • Familiarity with service management frameworks and ITIL principles (desirable)., • Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. OUR CULTURE AND VALUES Our culture and values align with our mission to truly understand and offer exceptional service to our customers. The Monument Technology team are all here because we are passionate about building so much more than a bank and so much more than a technology company. We will be known for our integrity, attentiveness, sense of community and innovation. We build strong relationships through trust and a keen eye for detail. Our commitment and collaboration deliver an attentive and outstanding service offering. All combined with our community, both internal and external, our approach to diversity and our pursuit for innovation, we will help our customers and colleagues to do more and be more.

The Vacancy 🛠️ Resident Engineer – Kingston Upon Thames 📍 Location: Kingston Upon Thames 🏢 Employer: Wates Property Services (WPS) 📅 Contract: Full-time, Permanent 💼 Sector: Facilities Management / Engineering Services Wates Property Services is seeking a dedicated Resident Engineer to join our team delivering hard FM services for a prestigious JLL-managed site in Kingston Upon Thames. This is a hands-on role ideal for a proactive and customer-focused professional who thrives in a fast-paced environment. 🌟 Key Responsibilities: • Carry out planned and reactive maintenance across the site, ensuring minimal disruption to building users., • Respond promptly to helpdesk requests and resolve issues efficiently., • Ensure compliance with health and safety regulations and company procedures., • Liaise with site stakeholders and the Technical Supervisor to maintain high service standards., • Support sustainability and energy-saving initiatives in line with JLL’s ESG goals. Essential: • Experience in delivering hard M&E services in a commercial or corporate environment., • Strong understanding of building services and maintenance practices., • Experience with CAFM systems (e.g., Concept)., • Health & Safety training (IOSH or equivalent)., • Trade-related qualification (Electrical or Mechanical)., • 18th Edition (for electrical candidates)., • Be part of a respected FM team supporting a global client., • Opportunity to work on a high-profile site with long-term career prospects. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises: • Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity., • Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.

Join our team as a Hairdresser at Oakland Care and unleash your creativity! From styling residents' hair to supporting lifestyle activities, your role will be key in making a difference. Apply now and be a part of our luxurious care experience! We offersome excellent rewards & benefits including: We offer all team members 1 freemeal per shift. EnhancedBank Holiday pay. Increased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave. Cycle to Work scheme Why not save money on commuting costs and improve your health at the same time. Milestone Birthdays - get an EXTRA day off to celebratethat special birthday. Company sickpay which is over and above the statutory entitlement. (subjectto length of service) Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C's apply). Recognition and staff appreciation initiatives. Long service awards. And much more. Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham, Kent ME8 0SW Hours: Days - 10am - 5.30pm Salary: £13.52 per hour Contract: Bank - Days What do you need to succeed? Our Hairdresser, assist our care teams to provide an exceptional service, supporting the Reception and Lifestyles Teams. This is a crucial position and central to the lives of the people we support, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hair and beuty sector, and have an affinity for care this is the role for you As a Hairdresser, your key responsibilities will include: Supports residents with hair and beauty within the home Support the Hospitality Manager with lifestyles activities taking place within the home Undertake tasks as designated in a professional manner, reflecting the values of Oakland Care Group in a person-centred way. To be successful in this role, you need to have/be: Qualifications, Knowledge and Experience Essential Qualification in hair dressing and beauty. Hold hair and beauty certificate. Minimum one (1) year hair and beauty service is desired. Good knowledge and understanding of COSHH (Control of Substances Hazardous to Health). Previous experience in customer service environment. Knowledge of challenging behaviour / dementia awareness. Skills and Competencies Essential Verbal and writing abilities necessary to communicate and work effectively with various levels of staff, residents, family members and other agencies. Ability to read, understand, and follow work schedules. Attributes Essential Ability to promote a professional image for the company at all times. A caring nature and intuitive sensitivity to the needs of others; diplomatic. Passion for excellence. Able and willing to work flexible hours, such as during an emergency situation. Self-motivated, confident and enthusiastic. Flexible and able to adapt to change. Ability to remain calm under pressure. Approachable. Reliable and punctual. Ability to travel to other homes for training/support. Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family Family Integrity Respect Exceptional Sustainable Apply now! If youre ready to start your journey and make a difference, then dont delay and apply today! TPBN1_UKTJ

6 months contract can be extended as well/ Hybrid/25-35 pounds an hour Inside ir 35/London Job Description • This is a compliance, operations and data analytics-based role. The candidate is expected to perform operations-based duties in order to understand the full scope of the assignment., • The candidate is expected to own their own workflow and follow established processes aimed at maintaining data integrity., • The ideal candidate should possess a forward-thinking mindset; learning the project they are assigned and then seeing if there is any room for process improvement or driving automated solutions., • Analyze asset data, propose process improvement, and drive system enhancements for asset management., • Use a combination of analysis and intuition to define, validate, and combine datasets across multiple sources, • Ability to understand, simplify, statistically analyze, and effectively interpret data and report problems through written and/or graphical formats, • Drive weekly team output while driving side project based on business need., • Assist in solution testing, debugging and documentation and system issue support., • Ability to analyze repetitive work and drive automated solutions, • Drafting of new Standard Operating Procedures (SOPs), Work Instructions, Guidelines by coordinating with functional heads, respective managers, and subject matters experts., • Use Visio, diagrams and flow charts that increase the user's comprehension of material., • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation, • Conduct and support review cycles of new and existing documentation, • Identify opportunities in processes and recommend improvements Skills: • • Verbal and written communication skills, attention to detail, customer service and interpersonal skills., • Ability to work independently and manage one’s time., • Knowledge of business and management principles involved in strategic planning., • Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus., • Ability to Develop, review and map processes, workflows, and technical documentation, • Demonstrated ability designing effective solutions to complex problems; intuitive/natural aptitude for problem solving., • Have a Good Understanding of Compliance, Privacy, and Data regulations in Europe. Education/Experience: • Bachelor's degree in business management, economics, finance, accounting or relevant field required.

*Service Now Architect (CSM & SOM) – London, UK * For our international client based in London, RED is currently looking for a ServiceNow Solution Architect to join them. The consultant is expected to start ASAP, for an initial 6 month contract – with the chance of extension. The role is INSIDE IR35 and will be hybrid working, with 2 days per week onsite in London. Desired skills: • 10+ years of experience in implementing or architecting ServiceNow solutions, • Expert in 3 or more below ServiceNow Product suites, • CSDM and CMDB, • ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics, • Customer Service Management CSM, • Sales Order Management SOM, • Telecommunication Network Inventory TNI, • Strategic Portfolio Management SPM, • Extensive experience across the ServiceNow core platform security performance and compliance, • Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding, • Experience in Domain Separation and ITSM application, • Proficiency in scripting languages JavaScript GlideScript and designing complex solutions If you are interested in this position, please apply or send your updated CV to for immediate consideration.

Willmott Dixon Interiors have an excellent opportunity for a Building Services Manager or Senior Building Services Manager (M&E) to join our team and provide support for our projects in London. The successful Building Services Manager will lead and coordinate the MEP process from project inception through to post-completion using commercial, contractual, programme/time awareness and technical expertise. Reporting to our Head of Design, you will work alongside our preconstruction and delivery teams to carry out technical reviews of tender documents, liaise with the estimating team and supply chain partners and adjust designs accordingly as and when required. This is an exciting role that could see you working on a largescale Central London scheme through the PCSA and into contract. You will be responsible for producing, prioritising and reviewing accurate information in line with the agreed specification and project cost. You will be a team player and an excellent motivator, as you will be working collectively with pre-construction and operations teams as well as supply chain partners to enable them to work together to produce a coordinated and complete MEP design. Criteria: Essential: • Understand the appropriate Mechanical &Electrical and service legislation, • Able to control costs, timing, quality in line with targets, • Able to interpret project documentations and develop appropriate strategies, • Proficient use of Microsoft programmes, • Proficient use of and Microsoft suite of Office programmes; inc. Excel, Word, Outlook., • Minimum relevant level 4 qualification (HNC / NVQ4 etc), • Relevant Degree or Equivalent Qualification, • Working towards MCIOB / MCIBSE /MIET We live by Courage, Openness, and Respect (COR). We encourage innovative thinking to enhance our service and exceed customer expectations. Join our friendly and supportive team and enjoy a career that offers both challenge and satisfaction. Are you ready to make an impact? At Willmott Dixon, we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe’s 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development. We are proud to be part of the Willmott Dixon family; a privately-owned contracting and interior fit-out group in the UK. With a rich history, amazing track record, and strong values, this partnership makes us a stronger and more progressive organisation, allowing us to share knowledge and take on bigger and better projects.

Customer Success Executive (B2B) About Us Tom Dixon is an iconic British design and manufacturing brand with a commitment to innovation. We design, develop, and sell extraordinary objects and spaces for everyday use, including lighting, furniture, and interiors. About the Role As part of our ongoing ambition to deliver a world-class customer experience we are looking for a Customer Success Executive to deliver unparalleled customer service to our partners in wholesale, contract, and distributor customer segment. You will be responsible for: • Customers: support a portfolio of customers for your specific geo-regions, maintain a close relationship with them as one of their key contacts. You will work closely with the Sales Manager/s assigned to your area to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow., • Order Management: process customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer. Daily open order management is essential and would play the biggest part of your role, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining and creating export documentation and coordinating shipments for your clients to ensure a seamless order flow., • Aftersales: responsible for the aftercare aspects of all your orders, handling quality claims, product questions, delivery queries, collections, credits and returns., • Relationships: it is key to build close partnerships with our internal team such as Sales, Agents, Finance, Planning, Range, and Logistics to achieve maximum fulfilment for your orders., • Communication: manage and respond to customer queries via calls and emails (Product / Logistics / Aftersales) within agreed KPI’s, with enthusiasm and a can-do tone. Liaise with our planning department, warehouse, sales team, and partner freight forwarders. About the Person You are a self-starter with previous experience in customer service (B2B) who is driven by delivering exceptional customer experience and business growth. An academic background in a related subject and/or demonstrable experience working for companies operating predominantly in the wholesale or retail space will be advantageous for this role, along with prior sales experience. You will: • Have strong priority management and organisational skills – take pride in being organised and methodical with a keen eye for detail., • Have an exceptional communication style - perfect command of written and spoken English., • Have a resilient and proactive mindset - thrive on autonomy and ambiguity, and love to proactively create plans and structure their work. Have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work., • Be proactive from end to end – have the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated., • Have a positive attitude - care about our customers and naturally put themselves in their shoes. Take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with charming disposition, enables them to foster authentic connections and relationships that sustain and deliver., • Have Competent IT skills - are familiar with all Microsoft Office products and prior experience using Navision would be advantageous. Our aim is to create a truly extraordinary workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.

Job Title: Housing Operations Consultant Contract Type: 4 month FTC Working: 3 days per week 9-5 Reporting to: Director of Customer Services Location: Stratford, London Salary: £70k (pro rota) About us Populo Living is Newham's housing company; we are wholly owned by the London Borough of Newham. Populo exist to tackle the shortage of homes in the Borough and to deliver half of these homes at genuinely affordable levels. The Populo Group has evolved since its inception to become a leading provider of both affordable and privately rented homes. Our profits are recycled back into delivering even more high-quality homes for people who want to make Newham home. Having somewhere to call home is fundamental to people’s health and wellbeing and is the central pillar of our mission. We believe in “Making Newham home”. We are designing and building better homes and places that people want to call home. Our high quality, spacious and environmentally friendly developments will become new communities and strengthen existing ones. Whether for private or social rent, residents will enjoy excellent standards of design and attention to detail. Together with our sole shareholder Newham Council, we are focused on the need to deliver for Newham’s people. This long-term commitment means that our exceptional customer service and commitment to our tenants is here to stay. Populo Homes is our registered provider of social housing and is an integral part of the Populo Group. The Group also includes a design and build subsidiary. We are a small dynamic team who have grown quickly and operate in a very collegiate way. We value our connections to Newham, it is important to us to reflect and understand our Borough and its diverse communities. We are always keen to hear from local people who share our values around diversity and inclusion. We welcome applications from all individuals who can bring skills and importantly, the right attitude for our ambitious team. Role purpose: The role will support the customer services directorate by leading a range of strategic high level projects and providing advice and guidance on operational functions and service areas. Key responsibilities: • Support the directorate with the procurement of key service contracts., • Develop a comprehensive contract register and preferred supplier list., • Lead a service charge review project., • Produce a commercial unit responsibilities matrix and provide support to our team to understand the needs and requirements of our commercial tenants., • Review the quality assurance process in relation to compliance testing., • Support the enhancement of our compliance related data., • Completion of smaller and ad hoc pieces of work. About you: Essential: • Proven experience in housing operations or property services within a local authority, housing association, or consultancy context., • Demonstrable experience in managing or supporting procurement and contract management processes., • Experience developing or maintaining contract registers and supplier frameworks., • Experience leading or contributing to service charge reviews or similar financial analysis projects., • Experience working with commercial tenants or on commercial property matters., • Experience reviewing or implementing compliance-related quality assurance processes., • Understanding of service charges, leaseholder obligations, and cost recovery principles., • Knowledge of property compliance requirements (e.g. gas safety, electrical testing, fire safety)., • Ability to produce high-quality written reports, matrices, registers, and guidance documents. Desirable: • Relevant professional qualification (e.g., RICS, CIOB, CIH, or NEBOSH)., • Experience of working at or reporting to Board/executive level., • Experience of delivering digital transformation or repairs system upgrades. What we offer: • The cover is provided by Canada Life, • Benefit of 4x Basic Annual Salary, • Benefit provided to State Pension Age (SPA), • Company Pension – Scottish Widows (employee pension contribution of 5%, • and Populo will contribute 10%)., • Holiday entitlement – 30 days per year plus bank holidays. The holiday year runs, • from 1st January to 31st December.

Exciting opportunity to work with a Big4 Company as a Business Analyst, based in London, UK! Business Analyst Contract duration: 6 months Location: London, UK (3 days onsite, 2 days WFH) This is a compliance, operations and data analytics-based role. The candidate is expected to perform operations-based duties in order to understand the full scope of the assignment. The candidate is expected to own their own workflow and follow established processes aimed at maintaining data integrity. The ideal candidate should possess a forward-thinking mindset; learning the project they are assigned and then seeing if there is any room for process improvement or driving automated solutions. Responsibilities: • Analyze asset data, propose process improvement, and drive system enhancements for asset management., • Use a combination of analysis and intuition to define, validate, and combine datasets across multiple sources, • Ability to understand, simplify, statistically analyze, and effectively interpret data and report problems through written and/or graphical formats • Drive weekly team output while driving side projects based on business needs., • Assist in solution testing, debugging and documentation and system issue support., • Ability to analyze repetitive work and drive automated solutions, • Drafting of new Standard Operating Procedures (SOPs), Work Instructions, Guidelines by coordinating with functional heads, respective managers, and subject matters experts. • Use Visio, diagrams and flow charts that increase the user's comprehension of material., • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation, • Conduct and support review cycles of new and existing documentation, • Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills., • Ability to work independently and manage one’s time., • Knowledge of business and management principles involved in strategic planning., • Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus., • Ability to Develop, review and map processes, workflows, and technical documentation, • Demonstrated ability designing effective solutions to complex problems; intuitive/natural aptitude for problem solving. Education/Experience: • Bachelor’s degree in business management, economics, finance, accounting or relevant field required.

University of the Arts London (UAL) is seeking to appoint a Head of FM Contract Services who will be responsible for the management and direction of FM service contracts across the UAL estate portfolio. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. Now is an exciting time to be joining UAL to take up this role. A 10-year Estates Strategy has been developed which will see the delivery of new campuses for London College of Fashion (completed in 2024) and London College of Communication (to be completed in 2027) as well as a period of estate transformation across our existing portfolio that ensures the UAL estate is fit for purpose, sustainable and provides world-class facilities and experience to our students, staff and partners. Following the appointment of new Associate Directors in the areas of Estate Development and Facilities Management in 2024, we are now embarking on an investment in the team that will see the appointment to c.25 new roles in these areas. The Head of FM Contract Services is a pivotal role within the Estates Team and is responsible for leading on the strategic delivery of hard and soft FM services across a diverse and creative multi-site estate, ensuring outstanding service for students, staff, and visitors alike. In this role, you’ll oversee the performance of key service partners, manage the Estates Helpdesk, and drive continuous improvement across all FM operations. You’ll work closely with senior stakeholders, Procurement, and Finance to ensure value for money, compliance, and innovation in service delivery. Your leadership will be instrumental in shaping a safe, sustainable, and customer-focused environment. We’re looking for someone with a strong background in facilities management, ideally with senior-level experience across multi-site estates. You’ll need a relevant qualification related to facilities management or contract management and a proven track record in contract management, budget oversight, and service delivery. Experience with CAFM systems, leading Helpdesk teams, and driving performance against KPIs is essential. The Candidate Brochure can be viewed at ___. For a briefing discussion please contact our retained advisors Michael Hewlett () and Joe Glendon () at MRG. Applications should consist of a CV and covering letter. Closing date for applications is Sunday 7th September 2025. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Our client, an international IT/Telecom service providers throughout the world, is currently recruiting an IT Support Engineer to join their professional and international team. Visit customer premises with 3rd party vendors as and when required for troubleshooting, project or maintenance contract w

Service Administrator / Dispatch Coordinator – 6-Month FTC (Watford, Hybrid) £29,000 – £32,000 per annum | 3 days office / 2 days home | Watford About the Role We’re looking for a proactive Service Administrator / Dispatch Coordinator to join a leading organisation on a 6-month fixed-term contract (with potential extension). You’ll be at the heart of the Service Department, managing day-to-day administration, coordinating engineer schedules, and ensuring customers are kept informed. This is a hybrid role offering flexibility, with three days in the office and two from home. Key Responsibilities • Schedule and dispatch Field Service Engineers efficiently to meet customer needs., • Manage service contracts, quotes, work orders, and invoicing via ServiceMax and SAP., • Liaise with customers, Sales, and Technical Support to keep all stakeholders updated., • Order and ship spare parts, including urgent requests., • Maintain accurate records, data, and reporting in line with company standards., • Support preventative maintenance planning and ensure compliance with service agreements. What We’re Looking For • Proven administration experience, ideally within a service organisation., • Strong knowledge of SAP; ServiceMax experience is a plus., • Excellent organisation, time management, and problem-solving skills., • Strong communication skills with internal teams and external customers., • Flexible, adaptable, and willing to learn; some European travel for training may be required. Why You’ll Love This Role • Competitive salary: £29,000 – £32,000 per year, • Hybrid working: 3 days in office, 2 days from home, • Generous benefits package: 25 days’ holiday + public holidays, birthday leave, life assurance, BUPA & dental insurance, pension, bike-to-work scheme, flexible gym membership

Procurement Manager Permanent Based in Solihull or London (3 days in office / 2 days at home) We are looking for a Procurement Manager to join our friendly and dynamic team here at Waterstones in either our Piccadilly, London or Solihull office. This is a new role where you will be responsible for ensuring Waterstones acquires necessary goods and services efficiently, cost-effectively, and with high quality, while managing supplier relationships and mitigating risks. This is a diverse role where you will be able to strategise and negotiate with suppliers and vendors, and ensure purchases of products, equipment, and services across the company align with the company's strategic objectives. This role will also require you to embed a strong, compliant and effective procurement to pay process embedded across the company and roll out a PO process. What you will be doing • Conduct research to source the best products and suppliers in terms of best value, delivery schedules, and quality, • Run tenders, evaluate bids, and make recommendations based on commercial and technical factors, • Negotiate and agree contracts, monitoring the quality of service provided, • Develop and maintain excellent relationships with teams who procure services or goods across the business. Help them understand how you can help them in their role and the importance of good procurement governance, • Build and maintain good relationships with new and existing suppliers, • Liaise between suppliers, manufacturers and relevant internal teams, • Forecast levels of demand for services and products, • Develop and implement a procurement to pay strategy ensuring strong compliance., • Work with other relevant stakeholders to roll out a PO process across the company, • Develop strategies to ensure cost savings and supplier performance targets are met or exceeded, • Ensure the security and sustainability of sources of essential products and services, • Forecast price trends and their impact on future activities, • Analyse data and produce reports and statistics on spending and saving, • Undertake value for money reviews of existing contracts and arrangements, • Ensure suppliers are aware of business objectives, • Keep up to date with trends and innovations, regulation, and new technology that can impact the business What we need from you • Experience in procurement, purchasing, or supply chain management, ideally within retail., • Proven track record of managing procurement activities, including strategic sourcing, contract negotiations, and supplier relationship management., • Experience with or comfortable working in a stand-alone procurement role., • Experience in running tenders, evaluating bids, and making recommendations., • Ability to manage multiple projects simultaneously, ensuring timely and cost-effective delivery., • Experience in monitoring and managing the quality of service provided by suppliers., • Experience in developing and implementing procurement compliance., • Ability to forecast levels of demand for services and products., • Experience in undertaking value for money reviews of existing contracts., • Ability to analyse data and produce reports and statistics on spending and saving., • Experience and proven ability in developing strong internal relationships., • Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint), • Knowledge of procurement regulations and compliance requirements. Person Profile • Excellent attention to detail in contract management, supplier evaluations, and analysis, • Excellent verbal and written communication skills for interacting with suppliers, internal teams, and stakeholders., • Strong analytical skills to assess market trends, supplier performance, and procurement data., • Confident in making decisions and leading on all procurement activities, working as a stand-alone procurement expert to the business., • Highly organised., • Approachable and ability to build excellent relationships both internally and externally. Why work for Waterstones At Waterstones, everything we do is about our customers, and we work hard to provide them with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one). In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops and waterstones.com. If you have the relevant essential experience and you are interested, we would love to hear from you.

Company Overview You will be joining a very prestigious, highly regarded and well-established leading Insurance Broker as their Operations Administrator on a 12 month fixed term contract (FTC). Part of a sizable team of 6 (consisting of Operations, Technical Support and Reception), you will report directly into the Operations Manager. Based in their brand new and incredibly modern City of London office 5 days a week, you will have ad-hoc flexibility to work from home. Role Responsibilities In your new role, you will be responsible for assisting in the arrangement of travel and visas in accordance with company policy (including booking flights/hotels for colleagues, completing travel authorisation forms and sending invitation letters), helping colleagues prepare/submit expense claims for approval, maintain Divisional absence/attendance records on a weekly basis, authorising holiday requests, archiving files, supporting with event planning/hosting, minute taking, typing and document preparation. You will be required to provide cover for the Reception team in the event of any sickness, holiday or other absence. You will respond to calls, greet visitors and help with arranging meetings, booking restaurants and confirm accommodation. Role Requirements To be considered for this role, candidates must have at least 6 months - 1 year of previous experience working in an Admin/Secretarial/PA/Team Assistant role, ideally in an international organisation. You will preferably have Front of House and Switchboard experience. Strong admin and communication (written & oral) skills are essential. You will be a confident, professional and articulate individual who always delivers excellent customer service. You will be a proactive, enthusiastic, driven, committed and dedicated individual with an outstanding work ethic and a demonstrable passion for your chosen career path. In Return You will receive an annual salary of £28,000 + Benefits and this package will be regularly reviewed to remain in line with market rate. You will be joining a very well-known and reputable business and although this role will initially be a fixed term contract, there could be scope for contract extension or even a permanent role. You will be part of a really close-knit, welcoming, supportive and high-performing team who will be there to assist with your transition into the business from day one. You will be based in their brand new offices on a full-time basis, with some ad-hoc and occasional flexibility to work from home. Their office is located in a fantastic area of the City, close to multiple transport links and top attractions. What to do now If you would like to apply for this role, please do so via this advert or email me directly at

An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle. Key responsibilities of the role: • Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders, • Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters, • Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence, • Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations, • Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements, • Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records, • Support wellbeing initiatives and activities for staff, • Monitor HR and recruitment inboxes, respond to general queries, and process invoices, • Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities Ideal candidate profile: • Previous experience in an administrative role within a busy team, ideally within HR, • Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases, • Excellent attention to detail, organisation, and ability to prioritise effectively, • Strong interpersonal and communication skills, with the ability to work collaboratively across teams, • Proven ability to manage sensitive and confidential information with discretion, • Proactive and self-motivated, with a positive approach to work, • Experience of working in the charity or clinical sector is desirable, • Knowledge of Canva or similar design tools would be an advantage Location: London (minimum 4 days per week in the office after induction) Salary: £30,000 per annum Working hours: Full-time (35 hours per week) Contract: Fixed-term maternity cover (12 months) This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out. Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Managing Director EMEA • Permanent, • Full Time, • Reports to : Tag Global Brand President Job Summary: Reporting to the Tag Global President, the, Managing Director is responsible for Tag’s relationship with its clients. The primary responsibility of the Managing Director is to deliver and grow the Tag business working as an extension of their clients marketing resource. They are expected to build deep, meaningful relationships and form partnerships with their clients that are built on trust, respect and shared goals. The MD is responsible for creating plans to achieve financial and commercial budgets, and the development and implementation of strategies to mitigate potential revenue losses. They must also lead and support activities to identify new potential clients and create new business from existing customers. The MD sits on the Growth Board, the Governance Exco and an invitee to the Operations Board. The Managing Director will lead the EMEA Senior Leadership Team. Responsibilities: Financial • Maximize profitability to deliver budgeted objectives, • Ensure client commercial terms reflective of company policy, • Manage costs within agreed budget, • Maximize top line account growth, • Maximize new business opportunities and be the active lead on any new business opportunity assigned to EMEA P&L ownership partnering with the EMEA CFO Client • Establish, develop and maintain long-term relationships with key senior stakeholders within the client account by delivering a first class, customer centric experience, • Proactively develop new relationships within the client company to upsell and cross sell Tags broader proposition, • Relationship manage our overseas operations and provide a single escalation point globally where appropriate, • Work with senior regional leaders and the global team to identify added value services within cost efficient ways, • Ensure that all customer touchpoints are positive so take proactive interest in all TAG business areas and stakeholders, • Regularly contribute to external events and be recognized as the external face of Tag People • Ensure the management structure is appropriate for the account at all times and is appropriate to the client’s needs, • Develop a succession plan to meet the future needs of the account and contribute to the wider Tag Group organizational planning, • Train and develop employees as appropriate to needs of business and in line with Tag development programs, • Act as a role model for all direct reports and Tag employees responsible for the client, • Lead and motivate the team to demonstrate a collaborative, innovative and ambitious ambition, • Ensure clear objectives are set and monitored for all members of the team Commercial • Take an active role in contract & commercial negotiations., • Develop an overall strategic vision designed to take the department to the next level., • Develop a long-term plan to manage risk while being open to change, challenges and experimentation., • Clearly communicate the overall strategic vision and obtain buy-in and ownership from the senior leaders within the business., • Leverage internal talent to brainstorm/identify/develop large-scale ideas for improvements to existing services/operations and potential new ones., • Perform consistently against all published Tag KPI’s and balance scorecard objectives, • Ensure compliance with Tag operational practice i.e. financial and commercial policy, • Manage expenses against company policy, • Manage absence against company policy, • Create an environment of innovation and continuous improvement, • Constantly re-engineer services to maximize profit in line with company best practice and client needs, • Ensure correct billing and delivery across all services, • Implement all new business successfully, • Adhere to all Tag risk management guidelines and pro-actively manage all contract risk Job Qualifications: • Bachelor's degree from an accredited university or equivalent is required. A combination of education and work experience may be substituted, • At least ten years' experience in a senior leadership role, • Strong subject matter expertise in Creative Production or Sourcing, • Demonstrated strategic and business acumen to make a strong contribution to the ongoing development of the Tag business proposition, • Demonstrated record in developing strategic solutions that have permanently resolved poor contract performance or difficult situations, • Established accomplishments in successfully growing volume, profitability and client satisfaction, • Track record of achieved success through the leadership of a high performing team, • A minimum of 5 years' experience in client or customer service environment, • A minimum of 4 years' previous management experience. Must demonstrate effective supervisory and leadership skills, • A minimum of 3 years' of prior experience in financial analysis, managing financial reporting or cost controls, Profit & Loss statement ownership, etc., • Understands Tag's commercial offering, • Established accomplishments in successfully growing volume, profitability and client satisfaction, • Proven effective decision-making skills required to manage complex operations, • Demonstrated strong written and verbal communication skills; proficiency in Microsoft word, excel and power point

Job Title: Business Operations Analyst (6-9 months project-based contract) Reports To: Head of Change Management and Projects Location: London Hybrid working (office and remote) About Us: We are an international specialist recruitment business focusing on SAP and aligned technologies. We operate across multiple geographies aiming to deliver exceptional service to our clients and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes. Role Purpose: RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team to ensure that processes, procedures, documentation and working practises are aligned and optimised as part of the adoption of the new system. The role holder will be responsible for working cross functionally within the wider organisation to ensure that stakeholder input is gathered and engagement is maintained throughout the project. The role holder will be required to quickly gain an understanding of the RED Global’s current operating model (and regional variations) at a detailed level. This will cover all front office and back-office functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change. Key Responsibilities: • To identify improvement opportunities arising from the introduction of the new CRM system and associated tools/integrations for improvements to processes, cross functional working practices, documentation etc which support RED Global’s operations, • To document proposed changes and provide support materials to assist Project Board members to make decisions, • To consult with internal stakeholders (across all markets/sectors and business functions) seeking to understand specific challenges and cross functional needs when developing change proposals, • To provide weekly progress and status updates to the Project Board and escalate issues as needed, • To facilitate stakeholder ‘buy in’ and adoption once operational/business processes/working practice changes are agreed by the Project Board., • To document and manage required actions to take advantage of agreed changes so that RED Global can optimize efficiencies and quality for all business functions, operating units and ultimately our clients, candidates and workers., • To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required., • To work closely with the CRM Solution supplier’s Customer Success team during the ‘to be’ scoping and functionality configuration/development stage of the new system, • To support user testing activities including developing test scenario materials where processes, documentation and cross functional interaction is impacted, • To work closely with RED Global’s System Trainer to provide input to and support the creation of initial end user training materials, user guides, video tutorials etc from an operations/business process perspective, • To maintain a library of agreed operational/business process, working practice changes arising from the project, including updated operational/business process workflow documentation. Key Requirements: Essential • Proven operations/ business analysis experience in a professional services environment preferably recruitment, • Competency with Flow Charting tools preferably Visio or similar, • Good working knowledge of Microsoft 365 (Teams, Outlook, SharePoint, OneDrive, etc.), • Ability to understand the practical implications of technical decisions and identify potential benefits and issues in relation to operational activities, • Ability to deploy excellent interpersonal skills effectively when proactively engaging with Stakeholders from different business areas who have competing priorities/needs, • Excellent communication skills., • Strong organisational skills and ability to manage multiple tasks simultaneously., • Flexible and proactive approach with a willingness to learn and adapt., • Problem-solving skills with the ability to propose changes which will accommodate competing and complex needs of different business functions whilst achieving the ‘best’ result for the whole organisation. Desirable: • Operational experience as a recruiter, account manager etc., • Understanding of information security and data privacy best practices., • Understanding of tools adopted within the recruitment industry which support business development, sales, marketing, search, delivery, compliance, pay/bill and finance What We Offer: • A collaborative, supportive working environment., • Hybrid working, • Competitive rates.

Contracts & Compliance Associate This key role is to support Insight Global UK as it grows its global staffing business. The role will involve the end-to-end onboarding and offboarding process for contractors across the UK and Europe. This role is pivotal in ensuring a seamless candidate experience while maintaining full compliance with legal and client-specific requirements. Based in central London, this role sits within the UK Operations team and will report into the Senior Contracts & Compliance Manager. You’ll work closely with internal teams, external partners, and contractors to uphold the highest standards of operational excellence and regulatory compliance. Responsibilities • End-to-End Onboarding: Undertake the full onboarding lifecycle from offer acceptance to start date, ensuring a smooth and compliant process., • Background Screening: Initiate and manage background checks in line with legal, regulatory, and client-specific requirements., • Candidate Support: Set up candidates on the background screening platform and provide timely support throughout the process., • Documentation Management: Ensure all onboarding documentation and compliance checks (e.g., Right to Work, IR35, AWR) are completed accurately and on time., • Contract Administration: Draft and issue contractual documents including new starter contracts, extension letters, and termination notices., • Stakeholder Engagement: Liaise with umbrella companies, payroll providers, and background screening partners to ensure alignment and service quality., • System Maintenance: Keep internal systems and records updated with accurate candidate and client information., • Compliance Oversight: Maintain up-to-date knowledge of relevant legislation and internal policies, ensuring all processes adhere to current standards., • Audit Preparation: Compile candidate documentation for client audits and conduct internal compliance audits as required., • Cross-Functional Collaboration: Partner with Finance and Sales teams to provide regular updates, reports, and insights on onboarding progress., • Process Improvement: Act as a subject matter expert, identifying opportunities to streamline and enhance compliance and onboarding procedures. Skills & Experience Required • Experience in compliance, HR, contracts administration, or a similar administrative role—ideally within recruitment, contractor management, or a related operational function., • Experience working with different engagement models (PAYE, Umbrella, Limited company contractors - Inside/Outside IR35), • Exceptional communication and relationship building skills, • Strong time management and organisational skills as well as the ability to prioritise and proactively manage workload, • High level of attention to detail, • Ability to demonstrate strong personal integrity and maintain confidentiality, • Flexibility and willingness to adapt to meet customer or business needs, • Good level of proficiency in Microsoft Word and Excel, • A proactive mindset with a commitment to continuous improvement and service excellence., • Understanding of recruitment law and compliance requirements (preferred, but not mandatory)

Join a Global Leader in Financial Technology – Become a Team Support Officer at NCR Atleos! Location: Dagenham, RM9 6RH Salary: £36,860.39 per annum + Overtime & Bonus Opportunities Hours: 48-hour week | 4 days on, 3 days off | Paid lunch breaks Why NCR Atleos? At NCR Atleos, we’re not just a company, we’re a global force driving innovation in financial access. With 20,000+ employees across the globe, we empower financial institutions and retailers to operate smarter, faster, and more securely. Headquartered in Atlanta, we’re proud to be shaping the future of self-service banking and retail technology. What You’ll Do as a Team Support Officer As a key member of our Branch Management Team, you’ll be the operational heartbeat of our Dagenham Branch. You’ll support everything from staffing and security to vehicle management and customer liaison, ensuring smooth, safe, and efficient operations every day. Your impact will include: • Supporting frontline operations and Cash-In-Transit Driver (CIT) duties, • Managing stock, equipment, PPE, and vehicle logistics, • Ensuring compliance with health & safety and audit standards, • Assisting with HR tasks, training, and performance tracking, • Producing reports and analysing branch performance data, • Deputising for the Team Leader when required, • Championing our core values: Accountability, Innovation, and Collaboration What You Bring • A full UK manual driving licence, • SIA CIT licence (desirable, but we’ll fund your training if needed!), • Experience in supervision, training, or customer service, • Knowledge of the cash-in-transit industry is a plus but not essential, • IT literacy and confidence in using Microsoft Office, • A proactive, can-do attitude and strong interpersonal skills What We Offer You • £36,860.39 + paid overtime + company bonus scheme, • 48-hour contract with structured shifts and paid breaks, • 26 days annual leave + 8 public holidays, • Enhanced maternity pay (up to 19 weeks full pay!), • Enhanced paternity pay (up to 2 weeks full pay!), • Private medical cover (75% employer-funded), • EV car scheme, cycle to work, dental & health plans, • Employee Assistance Programme with 24/7 support, • Retail discounts across top brands and services, • Career progression and fully funded training, • Uniform & PPE provided Please note: All successful candidates will need to provide a 10-year traceable work and education history, complete a criminal record and credit background check. Equal Opportunities At NCR Atleos, we celebrate diversity and are committed to creating an inclusive environment for all employees. We hire based on talent, potential, and performance regardless of background. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. Ready to take the next step in your career with a global leader? Apply now and be part of something bigger.

JOB PROFILE: Gateway Coordinator Gateway Coordinator will be responsible for the delivery of an effective and efficient customer service to the business. Dimensions and Quantities: Reporting to the Gateway Manager - Freight Forwarding Full time: Shift Pattern – As per contract Key Activities

Case Administrator – Remote (Contract) Day Rate: £100 - £130 Duration: 6 months IR35: Outside Scope Overview Are you an organised and detail-oriented Case Administrator looking for a project-based opportunity to make an immediate impact? We are seeking experienced Case Administrators to support our high-profile clients in the legal and public sectors. Through Myn's recruitment platform, you'll have the chance to: • Manage and process a diverse range of cases, ensuring timely and accurate administrative support., • Collaborate with legal teams and stakeholders to enhance case workflows and streamline operations., • Contribute to the development of best practices and improve case handling efficiency. Key Skills • Proficient in case management systems and Microsoft Office Suite (Excel, Word, Outlook), • Strong organisational and time management skills, • Excellent written and verbal communication abilities, • Familiarity with legal terminology and processes is an advantage, • 2+ years of experience in case administration or a similar administrative role., • Proven track record in supporting case management functions, preferably within legal or public sector environments., • Experience in data entry, document preparation, and record-keeping., • Ability to work independently and as part of a team, managing multiple cases simultaneously., • Access to Top Contract Roles: Myn connects you with leading organisations looking for skilled professionals to drive their projects forward., • Industry-Savvy Representation: We advocate for your skills, ensuring your unique capabilities are highlighted to potential employers., • Personalised Role Matching: Our team takes the time to understand your background, preferences, and career aspirations, presenting you with opportunities that fit., • Efficient, Candidate-Focused Process: We handle the logistics, scheduling interviews, providing feedback, and offering support, allowing you to concentrate on delivering excellent results.

Interim Head of Homes and Communities Sector: Social Housing Salary: £700 a day inside IR35 Start Date: September Contract: 6-month contract Location: Hybrid - 3 days per week from the London office We are working closely with a housing association based in London, to recruit an Interim Head of Homes and Communities. Reporting to the Chief Operating Officer, this head of service role will provide leadership across neighbourhood and management services, ensuring that services meet statutory and regulatory requirements to achieve the highest possible standards of service delivery. The ideal candidate: • Must have previous experience at a Head of level in a social housing provider. Including housing, estate management, resident engagement and community functions., • You will be customer-focused and have proven ability to deliver outstanding housing management and customer service., • Experience presenting reports to the SLT, the Board and Tenant and Resident Associations How to Apply To learn more or arrange a conversation, please email your CV and availability to Please note that due to the volume of applications, we may not be able to respond to all unsuccessful candidates.

Vice President – Contract Logistics – North Europe About the Role We are seeking a strategic and experienced Vice President – Contract Logistics, to lead DP World’s Contract Logistics operations across North Europe. This high-impact role oversees a dynamic, multi-sector portfolio—including acquired businesses and ambitious new growth through M&A and strategic expansion plans. You will be responsible for operational excellence, strategic alignment, customer satisfaction, and business growth across multiple sites and teams. This is a senior leadership opportunity for someone with sharp commercial instincts, a collaborative mindset, and a passion for delivering results through innovation and influence. NOTE: a hybrid opportunity with a requirement for regular travel which can be based anywhere in the UK. How You Will Contribute Strategic Leadership • Serve as the most senior leader for Contract Logistics in North Europe., • Direct a diverse portfolio of operations and act as the escalation point for critical issues., • Build high-level relationships with government bodies, educational institutions, and business leaders. Operational Excellence • Ensure high-performing, safe, and continuously improving logistics operations., • Oversee new site setups and customer integrations., • Align policies and processes with regional and global standards. Customer & Stakeholder Engagement • Manage strategic relationships across a portfolio of major technology, automotive, and chemical clients, while actively influencing and driving growth in emerging and incoming verticals., • Consistently exceed customer expectations, delivering exceptional service and strong commercial returns for DP World. Business Growth & Development • Collaborate with commercial teams and other business units to deliver end-to-end logistics solutions., • Drive expansion and brand recognition across North Europe. Team Leadership & Development • Lead and develop a large, multi-site team., • Foster a culture of collaboration, accountability, and long-term engagement. What You Will Bring • Degree-level education, ideally in supply chain or logistics., • Extensive experience in supply chain solutions across multiple sectors., • Must have held senior leadership roles within multinational environments., • Exceptional communication and stakeholder management., • Strong problem-solving and critical thinking., • Detail-oriented and results-driven., • High stress tolerance and accountability., • Entrepreneurial mindset with a focus on innovation and operational excellence., • Proficiency in Microsoft Office Suite. Compensation DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses—Ports and Terminals, Marine Services, Logistics and Technology—and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW To Change What's Possible For Everyone Diversity & Inclusion DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

Customer Support – SaaS / IT Helpdesk / CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: • Annual Salary up to £41,000 doe, • 12 months contract PAYE - weekly paid, • Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: • First-line support via email/phone/tickets, • Logging and triaging platform issues (ServiceNow or similar), • Escalating trickier issues to technical teams, • Walking users through solutions, sharing best practices, • Spotting trends, gaps in documentation, and user feedback What You’ll Need: • 1–3 years in Customer Support / Helpdesk / IT Service Desk, • Comfortable with platforms, tools, and ticketing systems, • Clear communicator, calm under pressure, team-first, • Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think you’re a fit? Let’s connect. Just send your CV or LinkedIn profile. Som |

Employer: DWS Group Title: Corporate Legal Asset and Portfolio Fund Management professional Location: London About DWS: Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment. We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow. That’s why we are ‘Investors for a new now’. As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career. This is your chance to invest in your future. Team / division overview: This role will sit in the DWS Private Equity Infrastructure business (“DWS Infrastructure”), which acquires and manages Equity investments in businesses that provide essential Infrastructure services across the transportation, energy, digital and social infrastructure sectors. With investment teams located in Europe, the business has a strong European footprint and is focused on managing infrastructure portfolios that can meet the needs of institutional investors and private clients worldwide. The division has funds under management of c.€24.4 billion. DWS Infrastructure is looking for a London-based corporate qualified lawyer to join the team on a permanent basis to support the asset management activities of the DWS Infrastructure business. The candidate will support the full lifecycle of asset management for DWS Infrastructure’s portfolio companies. Role Details: As a Corporate Legal Asset and Portfolio Fund Management professional you will be providing support to the investment and asset management teams on a variety of legal aspects of asset management and portfolio company related matters. We currently have c. 17 assets under management, with that number growing as we continue to deploy capital: • Providing support for our portfolio companies on key commercial contract negotiations eg. project agreements, standard form services or customer agreements including liaising with management teams and legal teams in our portfolio companies, • Providing support on the recruitment process for management team members including review and negotiation of service contracts and employment arrangements, engagement letters with recruiters and appointment of non-executive directors, • Liaising with external counsel on the implementation of management incentive plans including amendments to shareholders agreements, articles of association, share issuances and capitalisation of funding, • Assisting with execution of arrangements for new joiners and leavers to management incentive plans, • Assisting with corporate governance matters for our portfolio companies including liaising with outsourced corporate service providers, • Attending Investment Committee meetings and preparing records of the meetings, • Providing a first point of contact for and managing the relationship with our outsourced service providers and the investment team on negotiations of NDAs, release letters and engagement letters and managing the relationship We are looking for: • At least 4 years PQE experience at a national or international law firm of repute with experience in general corporate and/or commercial contract law matters, • Experience working with infrastructure fund clients preferred, but not essential, • In-house experience preferred (including secondments), but not essential, • Ability to manage and progress workstreams independently, whilst also working within a team environment, • Strong workload management and prioritization skills, • Good communication skills, including ability to distil complex legal matters for the communication and discussion with the investment team members, • Qualified in England and Wales; dual qualification in any European civil law jurisdiction would be beneficial, but not essential, • Language requirements: English (fluent); proficiency in any other European language would also be beneficial What we’ll offer you: At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalised plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone. Some of our core benefits: • 30 days’ holiday + bank holidays, with the option to purchase additional days, • A non-contributory pension scheme, up to 10%, • Physical and Mental Health Well-Being benefits including (but not limited to) Private Medical Cover, a complimentary GP service and the support of Mental Health First Aiders, • Family friendly benefits including generous parental leave packages (supporting all variations of family set-ups), to healthcare plans and travel insurance, • The opportunity to support our CSR strategy which is focused on combatting climate change and achieving greater social justice. You can make donations to our partner organisations or take part in corporate volunteering opportunities in your local communities by providing on hand support. If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you. Our commitment to equal employment opportunity Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. DWS is an equal opportunities employer and we welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations. We are committed to providing a working environment free from harassment, discrimination and retaliation.

Job Title: Electronics Engineer Location: West London Term: 6-12 Months IR35: INSIDE Hourly Rate: £DOE Key Skills: Electronics, Hardware, Full Lifecycle, Engineering, Firmware, Requirements, Analogue, Digital, EMC, PCB, Design, RF, Subsystems About the Role We are seeking an experienced Contract Electronics Engineer to play a key role in the design, development, and delivery of complex electronic systems. You will be responsible for interpreting system requirements, overseeing hardware design and firmware development, and ensuring compliance with customer, legislative, and business standards. This role spans the full project lifecycle, from bid stage through to in-service support, and offers the opportunity to work on cutting-edge technology in a highly collaborative, multidisciplinary environment. Key Responsibilities • Interpret system requirements and flow them down into detailed hardware specifications., • Conduct electronics and/or firmware development activities, including full system, sub-system, and board-level design and reviews., • Ensure technical solutions meet customer, legislative, and business requirements., • Provide technical oversight of engineering activities across the project lifecycle., • Support project planning, estimation, and risk identification at project kick-off., • Identify and resolve qualification, certification, and safety issues., • Produce comprehensive technical documentation, including requirements specifications, design documents, interface specifications, and acceptance tests., • Liaise with customers and suppliers to address technical matters., • Oversee initial testing, integration, and formal verification processes. Role Requirements • Proven experience as an Electronics/Firmware Engineer across the full project lifecycle, ideally within the defence sector., • Hands-on experience designing complex, multi-disciplinary electronic systems., • Track record of delivering reliable solutions to fixed timescales and budgets., • Ability to collaborate effectively with project management, systems, mechanical, and software engineering teams., • Degree (or equivalent) in an engineering discipline., • Broad knowledge of:, • Analogue and digital electronics, • EMC, electrical safety, and signal integrity design principles, • PCB schematic design and layout, • Power, high-speed digital, analogue, RF, or sonar systems, • Design for manufacture and full lifecycle processes, • Prototyping, testing, and verification of electronic subsystems, • Component selection and lifecycle considerations (e.g., RoHS, REACH, obsolescence) Desirable Experience • Low noise, low power analogue receiver design (JFETs, low-noise differential amplifiers), • FPGA design (MicroSemi/Intel), • ADC/DAC selection and design, • Filter design, • VME/VPX design, • Power amplifier design (SiC FET technology up to 1500V DC), • Power supply design (mains and DC-DC converters), • Cadstar ECAD experience Why Join Us? This is an exciting opportunity to work on innovative and technically challenging projects in a supportive and expert engineering team. You’ll have the chance to shape designs from concept to completion, with the autonomy to apply your skills to real-world applications in defence and advanced engineering. Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy

Customer Service Operations Supervisor - Global Luxury Fine Jewellery House - London 12 month Fixed Term Contract About: To efficiently and effectively manage Customer Service Operations activities related to the servicing of luxury brand products by ensuring: • Repairs are received, collected, transferred from/to the right locations on a daily basis, • Flows in SAP are managed accordingly, • Rotate within the Operations department of the service centre (operations hands-on activities, spare parts management, post room) Responsibilities: • Operations - to include management of all watches and fine jewellery repairs, to all locations. Push the repair through the flow in SAP accordingly., • Checking of Export documents (i.e. created Transfer sheet shows all listed items correctly, created CS Shipping Invoice shows HS codes are present etc), • Post Room general activities, record tracking details accurately to ensure security procedures are followed., • Creation of shipping labels (using SAP system, MyDHL, Temis City Service – training provided), • Processing Repair flows inbound & outbound via SAP & their relevant repair flows, • Supply and Matching, manage the reception of the spare parts, • Support to replenish kit boxes (place order & fill boxes with consumable parts) Qualities: • Reliable, efficient & organized with good time management, ‘Can-do’ positive approach, • Work efficiently in fast paced environment, great team spirit, client focused mentality, • Able to work independently & take personal ownership under pressure & to deadlines, • Able to handle multiple flows with various complexities, able to solve issues independently, • Computer Literate, SAP experience a benefit, Excel, Outlook, MS office, Teams, • Confident with systems, excellent attention to detail & problem solving, • Customer service / Logistics / Administrative / Operations / Warehouse / Post Room / Supply & Matching related experience, desired. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

IT Support Specialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT Support Specialist to provide hands-on technical assistance to users, ensuring smooth operation of computer systems and resolving both software and hardware issues. Key Responsibilities • Respond to user inquiries regarding computer software or hardware to resolve problems (typically of lower complexity)., • Install software or perform hardware testing remotely as needed., • Enter commands and observe system functioning to verify correct operation and detect errors., • Maintain accurate records of daily data transactions, problems, and remedial actions taken., • Read technical manuals, confer with users, and run diagnostics to identify and resolve issues. Qualifications & Skills • Strong verbal and written communication skills., • Excellent problem-solving, customer service, and interpersonal skills., • Ability to work independently and manage time effectively., • Knowledge of computer software, including configuration management, desktop communications, operating systems, and internet directory services. 📩 Apply now to join a fast-paced, innovative environment where your skills will help keep one of the world’s most impactful tech companies running at its best.

Role: M&E Engineering Lead Location: Croydon, site based We are seeking an experienced and motivated M&E Lead Engineer with a proven track record in supervising technical engineering teams. The role covers a commercial building with satellite sites, requiring expertise in HV/LV and mechanical building services. Reporting to the Head of Communications and Customer Experience, you will play a key role in delivering reactive, planned, and ad hoc maintenance tasks. Main Responsibilities • Supervise and coordinate a team in delivering daily, weekly, and monthly maintenance activities to meet contractual and compliance obligations., • Schedule and complete planned preventative maintenance (PPM) on M&E systems, focusing on critical building systems to ensure zero disruption to operations., • Monitor and maintain plant and equipment, ensuring a safe working environment and proactively identifying and resolving faults., • Carry out ad-hoc and planned maintenance in line with Approved Codes of Practice, British/International Standards, regulations, and industry best practice (including SFG20)., • Ensure all compliance certification is up to date, valid, and properly documented., • Liaise with suppliers and contractors for parts, repairs, and services in line with CAFM system requirements., • Manage third-party subcontractors to ensure safe and compliant service delivery, including RAMS review and issuing of work permits., • Interface with external stakeholders to ensure smooth service delivery., • Ensure all reactive tasks are logged and resolved within agreed SLAs., • Attend emergency breakdowns, carrying out fault diagnosis and repair to maintain business continuity, including occasional out-of-hours support. Experience & Safety • Promote a strong safety culture across the contract, ensuring RAMS and safe systems of work are followed., • Maintain accurate training records for the team., • Support operational and QSHE safety meetings, audits, and inspections to maintain compliance., • Demonstrate at least 5 years of supervisory experience in Building Services or Facilities Management., • Ensure safe and compliant operations in line with Health and Safety at Work Act (1974) and UK/EU regulations., • Provide health and safety leadership in line with company Quality Management Systems and statutory requirements. Essential Skills • Experienced in daily interaction with operational management and engineers., • Strong coordination and planning skills., • Proven ability to supervise teams and liaise effectively across all management levels., • 3–5 years’ experience in Building Services or Facilities Management., • Competence in statutory compliance requirements., • IT literacy, including Microsoft Office and CAFM systems., • Knowledge of SFG20 maintenance standards., • Effective verbal and written communication across all business levels and external stakeholders., • Customer-focused, delivering results and meeting expectations., • Self-motivated, resilient, and results-driven with a positive outlook., • Calm under pressure and assertive when required. Qualifications • Excellent organisational and problem-solving skills., • Strong interpersonal and influencing skills., • Good knowledge of facilities management and building services., • Technical reporting skills., • IET Wiring Regulations (18th Edition, BS7671:2018), • City & Guilds NVQ Level 3 in Electrical or Mechanical Engineering & Installation or Building Services (or equivalent)., • Relevant technical, professional, or management qualifications and experience. Desirable • Asbestos Responsible Person training., • Experience with CAFM systems (e.g., Maximo)., • Previous Authorised Person responsibilities (Electrical, Working at Height, Confined Space, Asbestos)., • Asbestos Responsible Person training., • Previous Authorised Person responsibilities (Electrical, Working at Height, Confined Space, Asbestos)., • High Voltage Authorised Person course., • City & Guilds 2391 Test & Inspection., • ACOP L8 Legionella Responsible Person. BPSS clearance required is required for this role.

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate. What will you do? • Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights., • Perform operational analyses and create presentations, with active participation in commercial meetings., • Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner., • Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools., • Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization., • Calculate manager objectives to generate accurate bonus letters., • Assess and calculate semester results, followed by review sessions with directors. What we are looking for? • Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field., • 1-2 years of relevance experience (Internship experience included)., • High degree of competency within MS Office, especially within Excel (Data Visualisation)., • Dynamic, rigorous, and proactive with good interpersonal and communication skills., • Excellent analytical and synthesis skills. What we offer: • Competitive basic salary accompanied by an attractive bonus based on your performance., • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance., • Pension scheme with company contributions up to 6%., • A challenging position in a fast-growing company with a quick career development for its best talents. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Senior Retail Sous Chef to work at a prestigious banking firm. Location: 1 Basinghall Ave, London EC2V 5DD Rate of Pay: £39,000 - £40,000 per annum Working Pattern: Monday - Friday 40 hours per week, 7:00am - 3:30pm Key Responsibilities: • To invent and create menus that are in line with client and customer needs, • To produce food in a timely fashion to ensure smooth service to the customers, • To enjoy the food you produce and ensure they are ‘picture perfect’ every time, • To assist in developing and producing new service styles and food concepts, • To communicate with the relevant parties requirements for planned menus and, • order necessary ingredients, • Cooking for up to 500 people per day Our ideal candidate will have a contract catering background What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun

Job Title: Head of HR Operations Contract: Permanent Location: London/Midlands Reports to: Group HR Director Direct Reports: Payroll Managers, Benefits Lead, HR Analyst Salary: £90,000 - £130,000 About the Role We are seeking a strategic and hands-on Head of HR Operations to lead the delivery of payroll, reward, benefits, HR systems, and operational HR services across a national, multi-entity organisation. This is a pivotal role within the central HR function, responsible for ensuring core HR services are legally compliant, efficient, data-led, and aligned with long-term business goals. The successful candidate will work closely with senior HR leaders, Group functions, and operational teams to deliver a high-quality employee experience and help drive organisational transformation. This is an excellent opportunity for someone with a strong operational HR background who thrives in a fast-paced, evolving environment. Key Responsibilities:- HR Operations & Compliance • Lead payroll, reward, and benefits operations, ensuring consistent and compliant delivery across multiple sites., • Maintain up-to-date HR policies, procedures and systems aligned with current legislation, audit requirements, and best practice., • Own and develop the Group’s HRIS strategy, driving systems optimisation and data accuracy., • Ensure compliance with statutory obligations including year-end processes (P60s, P11Ds, PSA), and data protection (GDPR). Reward & Benefits • Provide strategic input on compensation and benefits planning, including benchmarking and reward design., • Oversee the implementation and management of employee benefits schemes and ensure effective communication to staff., • Support the Group HR Director in the delivery of reward transformation programmes. Team Leadership • Lead, coach and develop a high-performing HR Operations team., • Promote a customer-focused culture and a continuous improvement mindset., • Build strong working relationships across business units, offering expert operational support and guidance. Systems & Reporting • Manage HR data governance and reporting, including workforce analytics, KPI reporting and insight generation., • Collaborate with IT and external vendors to improve HR systems and streamline operational processes., • Ensure robust controls are in place for data accuracy and integrity. Stakeholder Engagement • Partner with senior HR and Finance stakeholders to align operational services with business objectives., • Work cross-functionally to deliver group-wide initiatives, including transformation and change programmes., • Manage external payroll and benefits providers, ensuring service quality and cost-effectiveness. Experience & Skills Required • Significant experience in a senior HR operations or reward role within a large, multi-site or complex organisation., • Expert knowledge of UK payroll legislation, benefits administration, and HR systems (e.g. iTrent, Kallidus)., • Proven ability to lead operational change and implement process improvements., • Strong analytical skills with experience using data to drive insight and decision-making., • Excellent communication, influencing and stakeholder management skills., • Highly organised, with strong project management and delivery focus., • Experience managing and negotiating with external suppliers and vendors. Qualifications • Degree in Human Resources, Business, or related field (preferred)., • CIPD or equivalent professional qualification (desirable)., • Familiarity with professional standards and frameworks in compensation, benefits, or payroll is advantageous. This organisation offers hybrid working of 3 days office 2 from home, office days will be split across both London and the Midlands so willingness to travel is required. Please quote 51757 when calling Theo Saunders at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

Job Title: Temp Institute Manager Location: London, WC1 Contract: 6 months Hours: 36.5 hours Rates: £35.88-44.77 per hour Job Description SRG are looking for a temporary institute manager for a university based in London. The Institute Manager works closely with the Institute Director in effectively discharging his responsibilities and has close working relationships with the Faculty of Brain Sciences Operations Director and other parts of Central Professional Services. The Institute Manager takes responsibility for the smooth running of all aspects of the Institute’s operational support services. This includes finance, IT, HR and scientific support services including Biological and Histology Services, Health & Safety, laboratory, buildings and space management collectively Professional Services. Duties and Responsibilities The primary functions of the position are to: • To lead the professional services operational, technical and administrative functions ensuring the support services are delivered in an efficient, responsive and professional manner supporting excellence in research, education, knowledge transfer and enterprise., • Ensure the Institute operates within the set budgetary frameworks and policies, providing budgetary and financial management of the Institute and optimising the use of resources., • Proactively support the role of the Institute Director in implementing the Institute’s scientific and operational strategy and inhouse strategy, maintaining oversight of the operation and performance of the Institute., • Collaborate and coordinate with relevant business partners and professional services leads to ensure services delivery at Faculty, School and university level meet the needs of the Institute., • Provide effective leadership and management of the Institute’s professional services and technical team, reviewing workloads, resources and training needs., • To ensure the provision of a high quality and reliable operational service across the Institute (including both operational sites) in support of all areas of the academic endeavor., • To ensure the Institute, as a customer, obtains an efficient and effective service from the Professional Services Divisions through close liaison with the Faculty Director of Operations and Institute-facing Professional Services Business Partners., • To manage Institute resources, including finance, staffing, space and facilities to ensure effective stewardship and continuity of services keeping the Director fully updated on finances across the Institute., • Ensure the Institute has effective governance structures, and the Institute Leadership Team can effectively monitor the performance of the Institute and progress on key goals and objectives., • Regularly review local Institute policies and procedures, in line with guidelines and legislative requirements, with a view to improving the operational service provided., • Work with the Director to promote effective internal communication and build staff engagement., • Oversee operational activities at the Biological Services Facility (BSF) with close working with the Manager of the BSF and their staff, • Support and advise the Establishment Certificate Holder and their deputy in meeting their responsibilities and liabilities., • Have overall responsibility for the management of buildings and facilities (including involvement in space planning) at the Institute’s two sites., • To advise and assist the Director in identifying short-, medium- and long-term strategic objectives and priorities, providing relevant background data as appropriate to support the decision-making processes., • Assist the Director to develop and implement the Institute strategy and policy, ensuring alignment with Faculty strategic plans as well as MRC strategic plans as appropriate., • Coordinate the Institute’s submission to the annual planning cycle and the production of business cases., • To lead on the annual budgeting cycles (FY August – July,) and prepare budgetary submissions in consultation with the Director, senior colleagues and key Faculty and personnel., • To lead on the UKRI/MRC annual budgeting (FY April – March) and quinquennial cycle planning in consultation with the Director and senior colleagues and allocate PI and support service budgets., • Oversee the compilation of annual UKRI/MRC Management Accounts and Annual Returns, Annual Directors reports and Annual Assurance Statements. Finance and Resource Management • Ensure that policies and procedures are followed as well as relevant University Unit UKRI/MRC policies and procedures are followed., • Provide support to Principal Investigators and support service budget holders to ensure effective research/financial management., • Have Authorised signatory responsibility on financial paperwork and Systems (MyHR, Portico, Worktribe)., • Oversee the work of staff supporting the finance and research administration functions to provide Principal Investigators with appropriate support for the preparation of research grant and contract applications., • Approve research grant and contract applications supported by valid costings on systems (e.g. Worktribe and JeS)., • Oversee PhD studentship expenditure and payment of stipends., • Approve staff appointments and funding changes on grants and awards., • Help coordinate the submission for the Research Excellence Framework., • Ensure central RIS services are fully utilised for costings, contracts, collaborations and material and data sharing agreements., • Set budgets which align with academic and MRC Unit Quinquennial funding plans, communicate in-year positions for the Institute and ensure that annual financial performance targets are met., • Liaise with funding bodies, sponsors, suppliers and service providers to ensure maximisation of the Institute’s funds., • Plan for the provision of performance data and other management information to monitor progress against targets and support decision making., • To ensure the provision of effective pre-award and post-award support services, working closely with Research Services and where appropriate Consultants., • To coordinate the approval process for research grants and contract applications and enterprise and innovation contract proposals with the Governance Officer where relevant., • To have oversight of grants and contract balances., • To ensure the provision of effective HR services supporting the recruitment, induction and retention of Institute staff., • To manage and develop the Institute’s professional services and operational teams, and to conduct appraisals and objectives for continuing professional development., • To work with colleagues to ensure that all staff within the Institute are well managed and motivated and have opportunities for development., • To identify, in conjunction with other managers, training and development requirements across the Institute’s operational structure; including identifying cross-working and secondment opportunities within the faculty and across campus to encourage and enhance personal development of staff., • To support the development and implementation of the Institute equalities and diversity strategy, including monitoring management information, proposing initiatives and sharing solutions and good practice., • To ensure sound procedures are in place to manage the Institute’s HR processes, ensuring compliance with Employment Legislation in conjunction with the HR Division., • To undertake training to chair HR Panels and carry out Disciplinary or Grievance investigations. Experience and Qualifications • Proven track record in a senior role in administration, operations and management within a higher education environment., • Promoting excellence in areas of administration and the provision of support services, including the setting of service standards and monitoring of performance., • Recruiting, managing and developing individuals effectively and advising on employment issues at a senior level., • Demonstrable experience of effective budgetary management and control of a large scale, complex budgetary unit, including achieving annual targets on a regular basis., • Demonstrable experience of research funding principles and governance., • Demonstrable experience of enacting principles of employment law underpinning university HR policy (e.g. equal pay issues, job evaluation, clinical and honorary contracts, doctors’ training/career structures, fixed term contracts)., • Educated to minimum of degree level and preferably PhD level in scientific discipline, • Experience of project and change management., • Experience of effective budgetary management and control., • Detailed knowledge of research grant, contracts and other agreements, • Experience of recruiting, managing and developing individuals., • Experience of working with business partners (e.g. Human Resources Consultancy teams and Information System Divisions) to deliver services, and implement change management and strategy, • Experience of working with NHS partners and clinical academics., • Good understanding of the higher education policies, practices and procedures., • Experience of handling confidential information and communications in a sensitive and effective manner.

Job Title: Disrepair Manager Location: West London Contract Type: Perm Salary: £35.00ph Overview: We are seeking an experienced and dynamic Disrepair Manager to oversee and deliver effective disrepair and reactive maintenance services within a social housing contract. Based out of the Croydon office, you will be responsible for leading multidisciplinary teams to ensure high-quality service delivery, compliance, and customer satisfaction. Key Responsibilities: • Lead and manage a team of Supervisors, Administrators, Planners, and Operatives to deliver a responsive and efficient disrepair service., • Oversee and continuously improve customer satisfaction across the contract, ensuring service excellence., • Review and manage large multi-trade repair jobs to ensure accurate scheduling, correct trade allocation, and appropriate timeframes., • Collaborate with the Commercial team to monitor and resolve invoicing issues that may impact contract profitability., • Ensure all operations are conducted in full compliance with Health and Safety standards and internal operating frameworks., • Contribute to the strategic planning and execution of maintenance works in alignment with contract expectations and budgetary constraints. Person Specification: • Significant experience in the Repairs and Maintenance sector, particularly within social housing. Expertise within Damp and Mould and Roofing is required., • Demonstrable success in managing large-scale maintenance contracts and diverse teams, including both direct labour and supply chain partners., • Proven ability to manage and enforce Health and Safety protocols and regulations., • Strong commercial awareness with experience managing budgets, profit/loss margins, and invoicing issues., • Exceptional organisational and leadership skills, with the ability to motivate teams and influence stakeholders at all levels., • Excellent communication and problem-solving abilities, with a focus on delivering results and improving resident satisfaction., • Full UK driving licence is essential.

Senior Workplace Manager Location: London, EC3N 2ER Hours of work: 40 Contract Type: Permanent The Senior Workplace Facilities Manager plays a crucial role in ensuring the seamless operation and overall administration of the workplace environment for the client account. Job Description With responsibility for key services such as cleaning, general workplace management, and contractor coordination, the role oversees a team across a multi-site portfolio, driving the consistent delivery of a high-quality employee and visitor experience. A key focus will be ensuring adherence to Health and Safety, Security, and Compliance standards, while also proactively identifying opportunities for service improvement and operational efficiency through practical, cost-effective solutions. This is a leadership role with a strong developmental aspect—supporting, mentoring, and upskilling team members to build capability and resilience across the workplace function. Key Responsibilities • Manage a multi-site workplace portfolio, ensuring high service standards and customer satisfaction, • Support the Workplace Operations Manager and act as deputy when required, • Maintain accurate records and documentation to ensure policy and compliance adherence, • Monitor contract specifications, ensuring KPIs and SLAs are consistently met, • Coordinate cleaning, catering, and maintenance services for seamless operations, • Identify and share best practice improvements for workplace FM delivery, • Contribute to the development and enhancement of future FM systems and processes Professional and Personal Competencies/Qualifications • Proven experience managing office portfolios with budget and FM process oversight, • Strong FM contract and budget management skills with a focus on service improvement, • Confident engaging with key stakeholders and overseeing contractor performance, • Line management experience with solid planning and time management abilities, • Skilled in research, data analysis, and use of Microsoft Office applications, • Excellent interpersonal and communication capabilities, • Holds IOSH Managing Safely and NEBOSH qualifications The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

How does an HR Advisor role as part of a supportive, passionate and transparent team within a business that changes and saves people's lives everyday sound? Would you like hybrid working, and the chance to be part of an exciting time of transition within the department and company? Our client, an innovative and highly influential organisation have an exciting HR Advisor opportunity on a one year contract basis within their passionate and collaborative Human Resources team at their highly impressive offices, where you will be responsible for providing a customer focused HR advisory and operational service across the full employee lifecycle, ensuring "business as usual continues" during a time of important transition in the people strategy and change within the business. Your generalist role will require the need to be both proactive and reactive, and will involve a steep learning curve applying you knowledge and experience to the business's unique processes. No day will be the same in this varied role that will encompass providing advice and guidance to management and employees on policies and procedures; supporting line managers with various employee relations casework and matters, as well as change management programmes; processing visas; and getting involved in project work. As an HR Advisor, your new varied role will include (amongst other duties): • Taking ownership of a broad range of employee relations casework, • Providing guidance, advice and coaching to line managers in relation to a variety of different ER matters, • Ensuring legal compliance in all aspects of employee relations cases, • Compiling responses to Employment Tribunal claims and providing support to managers during hearings, • Liaising with Occupational Health Services re referrals, • Advising line managers on a range of change management issues (e.g. restructures, redundancies, re-deployments, TUPE transfers), • Taking the lead on change management programme processes end-to-end, • Ensuring obligations in relation to Visa & Immigration documentation are met by the business, • Undertaking projects to support the work of the department and people strategy I am interested in speaking with candidates who have experience working as an HR Advisor, Human Resources Advisor, People Advisor, or other HR Generalist position, and who have solid experience across Employee Relations (ER) and all aspects of an Human Resources advisory / generalist operations role, and who have (ideally) at least part-qualified membership status of the CIPD (Level 5). Experience using HR systems, and managing a broad range of ER casework (including TUPE and redundancies) is important for this opportunity. Knowledge / experience managing visa applications and advising on UK immigration processes would be very attractive. Salary for this position is c. £41,000 to £43,000 p.a. (depending on level of experience). This role is a 12 Month Fixed Term Contract. Benefits include: Hybrid working, parking on-site, Christmas closure (given to you), interest free loans for discounted season tickets for travel and bicycle purchases, discounts website, Employee Assistance Programme, two staff restaurants, gym and sporting facilities If you drive there is parking on-site, If you are travelling by public transport, the business is located about 10 minutes walk from the nearest train station and buses stop close by the offices. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: • Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy., • 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions., • 4 local training centers dedicated to providing professional product technical training for our customers., • 2 local cooperative warehousing centers to ensure stable product supply. For further information, please visit us now at ___ We offer: • Highly competitive salary and benefits package, • Excellent career development opportunities, • International work environment, • Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: • Have a passion for the new energy industry and are enthusiastic about the charging pile industry, • Possess good communication skills and a spirit of teamwork, • Demonstrate a sense of responsibility and proactiveness, • Candidates with relevant work experience are preferred By joining us, you will: • Participate in the rapid development of the European new energy market, • Contribute to the cause of green environmental protection, • Collaborate with outstanding talents from around the world, • Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization • Collaborate with the technical support team to drive continuous improvement in service delivery quality., • Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis., • Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows., • Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes., • Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction., • Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery., • Responsible for the selection, onboarding, and management of service partners, ensuring their competence and competitiveness., • Establish and monitor performance KPIs for service partners, driving ongoing improvement in service quality., • Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement., • Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals., • Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms., • Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a related technical discipline., • 5+ years of service management experience, preferably in EV charging, power electronics, or electrical infrastructure sectors., • Solid understanding of AC/DC charging technologies, power electronics, and EVSE protocols (e.g., OCPP, ISO 15118, etc.)., • Familiarity with common EV charger fault types and resolution processes., • Knowledge of remote monitoring systems, diagnostic tools, and IoT technologies., • Strong problem-solving skills with a customer-focused mindset., • Excellent cross-functional collaboration and communication skills., • Ability to work independently and continuously drive service process improvements., • Prior experience in EV charging industry or related power infrastructure sectors., • Certifications in power electronics, electrical engineering, or maintenance management are a plus., • Experience working with international customers or cross-regional service teams is an advantage. Location: London, UK Start date: As soon as possible Working hours: Full-time Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume to . Please mention the position that you are applying for in the subject. Best of luck with your job application! Autel 欧洲新能源业务蓬勃发展，现诚挚邀请优秀人才加入我们的团队，共创绿色未来！ 关于Autel Energy: Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。 Autel 欧洲新能源业务于2021年启动，致力于为各种场景提供全系列AC和DC充电桩产品和解决方案。经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商，旗下的 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。 我们在欧洲拥有: • 超过120名员工，积极研究和开发电动汽车充电解决方案，旨在探索更好的人、车、技术和新能源的可持续发展；, • 7个实体子公司分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典，提供当地服务和支持，紧密与客户合作，了解其需求并提供定制化解决方案。, • 4个欧洲本地培训中心，致力于为客户提供专业的产品技术培训；, • 2个本地合作仓储中心确保产品稳定供应； 欲了解更多信息，请立即访问我们的网站：___ 我们提供: 极具竞争力的薪酬和福利待遇； 良好的职业发展机会； 国际化的工作环境； 与行业顶尖人才合作学习的机会。 我们期待您: 热爱新能源事业，对充电桩行业充满热情； 具备良好的沟通能力和团队合作精神； 富有责任感和主动性； 拥有相关工作经验者优先。 加入我们，您将: 参与欧洲新能源市场的快速发展； 为绿色环保事业贡献力量； 与来自世界各地的优秀人才携手共进； 实现您的职业梦想。 岗位职责： 服务质量与流程优化 • 与技术支持团队协作，持续提升服务交付质量。, • 提供有关AC/DC充电技术的专业见解，包括故障诊断与问题分析。, • 主导维护流程优化、事故响应机制建设以及服务工作流程标准化。, • 支持预防性维护、故障排除和备件管理流程的开发与优化。, • 监督并推动服务等级协议（SLA）的执行，以提升响应速度与客户满意度。, • 与客户成功团队、销售团队及第三方服务商合作，确保服务一致性。, • 负责服务合作伙伴的选择、培训及管理，确保其能力与竞争力。, • 建立并监控服务合作伙伴的绩效KPI，推动服务质量持续改进。, • 监控关键服务绩效指标（KPI），推动以数据为基础的持续优化。, • 参与客户会议，负责传达与汇报服务KPI，并提出改善建议。, • 与远程监控团队协调，增强主动警报与问题响应机制。, • 支持远程诊断与预测性维护技术的应用与发展。 任职要求： 教育与经验 • 电气工程、机械工程或相关技术学科本科及以上学历。, • 五年以上服务管理经验，优先考虑具备电动车充电、电力电子或电力基础设施行业背景者。, • 扎实掌握AC/DC充电技术、电力电子及EV充电协议（如OCPP、ISO 15118等）。, • 熟悉常见充电桩故障类型及解决流程。, • 了解远程监控系统、诊断工具与物联网（IoT）技术。, • 具备强大问题解决能力，客户导向思维。, • 优秀的跨职能协作与沟通能力。, • 能独立工作并持续推动服务流程改进。, • 有电动车充电或相关电力基础设施行业经验者优先。, • 持有电力电子、电气工程或维护管理相关认证者优先。, • 具备国际客户服务经验或跨区域团队协作经验者更佳。 入职地点：英国伦敦 入职时间：尽快 工作时间：全职 立即申请，加入 Autel 新能源，共创绿色未来！ 联系方式: 领英直投或者发送到简历到 （请记得在邮件题目中注明您申请的职位） 祝您求职顺利！

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest-growing beauty brand in the UK and are driven by a passionate and innovative team to achieve our mission. We’ve brought together a world-class group from a wide range of industries. As we grow at speed, we need brilliant people (like you!) to join us on our journey and help us deliver our goal. ABOUT THE ROLE We have an exciting opportunity for a Customer Care Associate (12-month fixed term contract) to join our team at Townhouse. You’ll be at the heart of delivering exceptional service to our customers, ensuring every interaction is professional, empathetic, and leaves a lasting positive impression. In this role, you’ll be the first point of contact for customer enquiries across multiple channels including phone, email, chat, and social media. You’ll resolve issues, provide accurate information, supporting both our customers and our Salon Team Members day-to-day, all while maintaining our signature high standard of customer care. This is the perfect role for someone with contact centre experience who loves problem-solving, thrives in a fast-paced environment, and is motivated by creating outstanding customer experiences. RESPONSIBILITIES • Respond promptly and professionally to enquiries across phone, email, chat, and social channels., • Troubleshoot and resolve complaints and concerns with empathy and efficiency, striving for first-contact resolution., • Build a strong understanding of our products and services to confidently support and advise customers., • Capture and share feedback to help us improve our services and processes., • Identify opportunities to enhance the customer experience through relevant recommendations., • Work closely with sales, marketing, and operations teams to support overall customer satisfaction strategies. ABOUT YOU • Minimum 1 years’ experience in a customer-facing contact centre role., • Excellent communication and interpersonal skills., • Proficient with Microsoft Office and CRM systems (Zendesk experience a plus)., • A collaborative team player who supports colleagues and isn’t afraid to ask for help., • A natural problem-solver with great attention to detail., • Calm under pressure, empathetic, and professional in difficult situations., • Tech-savvy and comfortable using multiple communication channels., • Organised with strong time-management skills., • Positive, proactive, and motivated to go above and beyond for customers. LOCATION This is a full-time, 12-month fixed-term contract based at our Support Centre in Central London. We offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS AT TOWNHOUSE • Private healthcare and wellness support – Including free telephone/video GP appointments and private hospital treatment if there is a long NHS wait., • Shopping discounts – Save money every day with a range of retail discounts., • Birthday Pamper Party – During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!, • Social Budget – A monthly budget for your manager to treat your team to lunch, pampering, or a night out., • Holiday on us – One extra day paid holiday for every whole year you’ve been with Townhouse, up to 5 extra days., • Employee Discount – 75% off treatments., • Interest-free advance – Up to £50 per day you’ve worked in a month to help with emergencies without interest costs. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace. Apply Now and Be Part of Our Exceptional Team!

Reports to: Service Business Development Director Contract Type: Permanent Employment Type: Full-Time Salary: Competitive Closing Date: 4 August 2025 Purpose: The Rapid Works Project Manager will oversee and coordinate the delivery of fast-turnaround fire safety installation and commissioning projects. The role requires a hands-on, experienced professional capable of managing multiple jobs simultaneously, liaising with clients and subcontractors, and ensuring delivery standards are met across safety, time, and budget. Key Responsibilities: (This list is not exhaustive and is subject to change in line with business needs) • Oversee the installation and commissioning of fire alarm systems to the highest standards., • Occasionally support site-based tasks directly as needed., • Lead rapid works projects from survey to completion., • Manage large-scale projects, including those exceeding £1 million in value., • Coordinate RAMS (Risk Assessments and Method Statements) documentation for all works., • Monitor ongoing site works, ensuring progress and compliance., • Manage procurement: obtain prices, raise purchase orders, arrange delivery of parts, materials, and access equipment., • Attend site and remote (Teams) meetings with clients, engineers, and suppliers., • Liaise with subcontractors to coordinate costs, resources, and work schedules., • Build and maintain strong working relationships with clients and suppliers., • Support recruitment, mentoring, and performance management as the team grows. Skills, Competencies and Knowledge: • Proven experience in the installation and commissioning of fire alarm systems., • Experience in project managing fire safety or construction-related projects., • Ability to work hands-on when necessary and willing to visit sites regularly., • Strong understanding of health and safety regulations and RAMS documentation., • Excellent organizational, procurement, and communication skills., • Comfortable with client interaction and contractor coordination., • Valid UK driving license., • Located in South East England or within reasonable travel distance to M25 sites. Qualifications & Other Requirements: • Experience working in data centres., • Knowledge of water mist and gas suppression systems., • Previous experience managing a team., • Proficiency in MS Office and project tracking software., • Right to work in the UK. Personal Attributes and Other Requirements • Proactive, self-motivated, and adaptable., • Strong leadership potential. What we will offer you: • 25 days Annual Leave (increasing with length of service), • Holiday Purchase Scheme, • Company Bonus Scheme, • Annual Pay Reviews, • Health Cash Plan, • Pension, • Enhanced Sick Pay, • Enhanced Maternity, Paternity & Shared Parental Pay, • Company Events! Due to the high volume of applications, we regret that we are unable to contact all candidates individually. If you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful. Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role, Therefore, if you are interested, please submit your application as early as possible.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. Employment: Fixed Term Contract for 12 Months (on HCL Payroll) Work at the office location in London for 2 days a week Who we are? HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: • Conducting and facilitating design thinking workshops, • User research & user testing when required, • Define and develop user flows, journey maps, • Define and develop service design blueprints, • Information and data flows that interact with users, • Work with UX, UI and technical development teams to develop the experience, • Experience with working with data platforms and data marketplaces is highly desirable What does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and the business to gain in-depth understanding of user needs, identifying common touchpoints, removing pain-points and reducing friction. Focuses on developing a coherent service that accommodates all personas across a user spectrum. Eliminating complexities and crafting simplified solutions through research and designing data driven experiences. Identify the appropriate communication and user engagement method depending on different stages of the service lifecycle. i.e., rapid prototyping You will present solutions to stakeholders to help create a deep understanding of the user and process within the business and help create and embed a culture of user-centric design. End-to-end experience of all aspects of UX and Design from ideation and concept creation to development ready designs. Experienced working in Agile environments, feeding design input into the development process within sprints. Ideally, with a proven track-record of implementing UX process within Agile environments with quick and iterative methods. Work closely with UX, User Interface designers, developers, business analysts, product owners, product managers and other team members who are as passionate about their work as you are, to ensure design solutions make a significant contribution to the delivery of the service. Communicating and disseminating UX solutions, tradeoff rationales, and documenting outputs in engaging ways. Forms confident and productive relationships with types of stakeholders. An ability to build rapport and value with product owners and the business through communication and engagement is a must. You practice self-awareness and strive to be your best self while finding common ground and building rapport with client and peers. What experience and skills do we need from a Senior User Experience Designer? Essential: • Financial Services experience ideally working on big data programs, • A self-starter that can work autonomously and ability to lead by example, with authority and conviction, and ability to work seamlessly and collaboratively with senior project team and product owners, • Experience of managing/leading Service Design & UX work streams, with a strong ability to communicate, connect the dots across the teams and articulate reasons behind any suggestions you make across the program, • Drive service design, design governance across the program, set standards for user needs through research and challenge and shape the program user experience principles using a range of user-based testing methodologies, • Possess experience/knowledge of a range of UX and design methods and deliverables (e.g. Wire-framing/Prototyping, UX/UI Design)., • Strong interpersonal skills, and open to giving and receiving constructive feedback to learn and further develop yourself as a UX professional., • Have a natural aptitude for technology and innovation, with the ability to quickly learn new technologies and troubleshoot them independently., • Eager to identify, define and implement new interaction models and methodologies., • Understanding of Design Principles and Digital Service Standards and its application to internal products and services., • Ability to paper prototype, sketching within the ideation process to communicate fulfilment of business/user goals within a UI to initiate co-creation streams Desirable: • Excellent understanding of Data and the challenges a large company faces with data and user experience, • Degree-qualified or professional knowledge in a relevant area including psychology, cognitive science, computer science. What you must have in your armory! • 8+ years of experience in Digital Design, • Experience designing considered user interfaces for digital products and services, • Extensive knowledge of Figma, Sketch, Adobe Creative Suite, Keynote, Microsoft Office, • Comfortable working within a fast paced, creative, and rapidly changing environment, • Ability to meet and exceed expectations under tight timelines, • Strong knowledge of UX methodologies is a must, • Run research-based workshop sessions, • Strong analytical and problem-solving skills, • Entrepreneurial attitude and vision, • Down to earth, team player

Partner Buying Manager /wholesale voice Expert(12-Month Contract) Location: Hybrid – Newbury / Paddington, UK Package: £600 per day Hybrid Working: About the Role Our client, a leading provider of communications solutions specialising in wholesale voice services, is seeking an experienced Partner Buying Manager to join their Carrier Commercial team. This is a sourcing-focused role, with a strong emphasis on the buying and selling of wholesale voice minutes and carrier voice commercial management. You will be responsible for negotiating and managing high-value commercial agreements with both internal stakeholders and external carrier partners, ensuring the procurement of key components for Cloud Numbering and other voice-based solutions. Key Responsibilities • Negotiate high-impact commercial agreements with wholesale voice carriers and service providers., • Source and procure voice minutes and numbering resources across multiple geographies., • Develop and maintain an international Cloud Number inventory with strong commercial terms., • Implement scalable fulfilment processes across 80+ countries., • Drive continuous service and commercial improvements with selected suppliers., • Leverage market intelligence and industry benchmarking to secure competitive deals. Must-Have Experience & Skills • Wholesale Voice Industry Background — direct experience in carrier voice commercial management or the buying/selling of minutes., • Track record of working for or with global carriers such as BICS, Tata, iBasis, Orange International Carriers, Telia Carrier, PCCW, IDT, BT Global or similar., • Strong understanding of voice interconnect agreements, termination/origination, rate sheet management, and margin optimisation., • Familiarity with A-Z lists, Least Cost Routing (LCR), and fraud prevention in voice traffic., • Proven negotiation skills with the ability to adapt strategies to changing market conditions., • Experience in managing suppliers within a matrix, multinational environment., • Business degree or equivalent professional experience. Nice-to-Haves • Knowledge of Cloud Numbering, DID provisioning, and international telecom regulations., • Experience in unified communications, identity masking, or global conferencing services. Key Performance Indicators • Execution of commercial agreements to expand wholesale voice and Cloud Number coverage to 80 countries., • Delivery of fulfilment processes with each internal or external supplier., • Maintenance of an international Cloud Number pool to meet customer demand. Please do send an up to date CV to

`` About the Company We are proud to have partnered with one of the UK’s leading purpose-built student accommodation operators. This is a unique opportunity to join a business that truly believes in partnerships and is committed to delivering the highest standards. You have the chance to be part of an experienced, commercially driven leadership team, where you will have the platform to grow your career and make a real impact. This is more than operations. It’s about leading people, shaping strategy, and driving performance. About the Role You have the opportunity to: • Represent all facets of the business within your division., • Build strong senior client relationships, ensuring governance and trust., • Deliver on contracts while influencing the wider strategic agenda. Responsibilities • Lead health & safety across teams and services., • Deliver contract performance in line with FMAs and governance standards., • Drive client satisfaction (NPS) and support retention., • Oversee lettings and marketing strategies., • Manage compliance (Licensing, HMO, ANUK, territory-specific)., • Support staff retention, ENPS, and career pathways. You will also: • Set and manage objectives for your teams to deliver contracted services., • Lead quarterly client meetings and portfolio reviews., • Monitor asset performance and implement improvement plans., • Ensure customer service excellence across all touchpoints., • Build university networks and manage nomination agreements., • Provide monthly reporting on portfolio business performance. Qualifications • Proven leadership experience in PBSA. Required Skills • Strong commercial and financial acumen., • A track record of delivering against contracts, budgets, and strategic plans., • Inclusive leadership that inspires teams and builds long-term capability. Pay range and compensation package • competitive POA “We are an equal opportunity employer, committed to creating an inclusive environment where everyone can thrive. Apply now or connect with us to learn more.

Planned Maintenance Surveyor - London and the South East About the Church of England Pensions Board:The Church of England Pensions Board is a registered charity and one of the National Church Institutions (NCIs), supporting the Church's mission through financial and housing services. We provide pension schemes, housing, and charitable grants to over 30,000 current and former clergy, church workers, and their families. Our work is rooted in compassion, stewardship, and service. We manage several pension schemes, and we are committed to responsible investment practices that reflect Christian ethics and values. Within our Housing Department, we offer a range of housing options to support clergy in retirement, including: • Over 1,200 rental properties across England, • Community Living schemes (sheltered housing with additional facilities) in seven locations We're looking for a Planned Maintenance Surveyor to join our growing team, managing a programme of work worth around £8m annually. You'll help ensure our residents live in safe, comfortable homes across our rental and Community Living schemes. What you'll be doing: • Delivering planned maintenance projects including external repairs, internal refurbishments, and energy-saving upgrades., • Managing major works at sheltered housing schemes., • Working closely with residents, contractors, and consultants to ensure quality and compliance., • Surveying properties and developing specifications and forward works programmes. What we're looking for: • Strong technical knowledge of residential maintenance and construction., • Experience in contract management and customer service in occupied housing., • Excellent communication, organisational, and IT skills., • A construction-related qualification and a valid UK driving licence. Location: Home-based in London and the South East. Travel across England and Wales is required, with some visits to our London office. Salary & Benefits Package: We offer a competitive and comprehensive package designed to support your professional growth and personal wellbeing: • Salary: £50,000 - £55,000 per annum (depending on experience), • Car Allowance: £3,600 per annum, • Remote & Flexible Working: Home-based role with flexibility to manage your own schedule and travel, • Pension Scheme: Generous defined contribution pension scheme with employer contributions, • Annual Leave: 25 days annual leave plus bank holidays, increasing with service, • Career Development: Opportunities for progression and professional development, including support for relevant qualifications, • Inclusive Culture: A welcoming and inclusive environment where diversity is celebrated and everyone belongs, • Monthly London Office Visits: Travel expenses covered for required in-person meetings, training, and team events, • Technology & Equipment: Provision of IT equipment and tools to support effective remote working How to Apply: If you're interested in joining a values-driven organisation making a real impact, we'd love to hear from you. Please apply by Sunday, 14th September. For more information or an informal conversation about the role, please contact: Molly Spencer 📧 📞 020 7259 8811

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a ___ in the ___ , ___, ___, Lithuania, France, Germany and the ___! We are seeking a highly experienced and dynamic Solutions Consultant available to work on contract to join our team in London. This is a critical client-facing role, responsible for understanding complex business challenges that can then be translated into solutions that we offer. The ideal candidate will possess a strong blend of technical expertise, consultative selling skills, and a proven track record of delivering value-driven outcomes for enterprise-level clients. You will act as a trusted advisor, translating client needs into comprehensive solutions that leverage our platforms and services, particularly within the ecommerce industry. Client Discovery • Participate in discovery sessions with prospective and existing clients to deeply understand their challenges, business objectives., • Identify technological gaps, operational inefficiencies, and areas for improvement within their existing work streams. Solution Design & Proposal • Develop compelling proposals, presentations, and solution maps that clearly articulate value, ROI, and implementation strategies., • Collaborate closely with sales, product, and delivery teams to ensure proposed solutions are technically feasible and meet client expectations. Technical Consultation & Expertise • Serve as the primary technical expert during the sales cycle, answering detailed product questions, addressing technical concerns, and guiding clients through complex solution designs., • Conduct engaging product demonstrations and workshops, showcasing the features, capabilities, and benefits of our solutions tailored to specific client use cases., • Lead or support trials to demonstrate the effectiveness and feasibility of certain proposed solutions. Implementation & Support (Pre-Implementation Focus) • Provide expert guidance during the pre-implementation phase, ensuring a smooth transition from sales to delivery., • Act as a liaison between the client and internal delivery teams, ensuring clear communication of requirements and expectations., • Contribute to the development of solution documentation, including scope, requirements, and technical specifications. Market & Product Insight • Stay abreast of industry trends, market dynamics, and competitive landscapes., • Provide valuable feedback to product development teams based on client needs and market insights. Skills And Qualifications • Proven experience (ideally 3+ years) as a Solutions Consultant, Pre-Sales Consultant, or similar client-facing role in a SaaS organization., • Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience responding to RFPs/RFIs and crafting compelling proposals., • Strong analytical and problem-solving abilities., • Self-motivated, organized, and capable of managing multiple priorities in a fast-paced, dynamic environment., • Proficiency with CRM systems (e.g., Salesforce) and collaboration tools. Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.

Your new company A leading international organisation known for its innovation in the leisure and hospitality industry, and its commitment to excellence and customer-centric approach, is looking to add to its legal team on a fixed-term basis. The business continues to grow globally, forging strong partnerships and delivering exceptional experiences across diverse markets. Your new role This position offers a chance to become part of a forward-thinking and collaborative global legal team. The role involves supporting a wide range of commercial and operational legal matters across multiple regions, with a particular emphasis on client-related contracts. It's a great fit for someone who enjoys working in a dynamic, cross-border setting and values independence, teamwork, and continuous development. • Prepare, analyse, and negotiate a variety of commercial contracts, including NDAs, terms and conditions, technology, supplier, partnership, service, vendor, and licencing agreements., • Advise on legal issues relating to intellectual property, data protection, regulatory frameworks, and dispute resolution., • Collaborate with internal stakeholders to ensure legal input supports business objectives and product/service innovation., • Conduct legal research and assess risks across jurisdictions to inform strategic initiatives., • Serve as the main legal contact for assigned business units and liaise with external counsel on international matters. What you'll need to succeed • Qualified lawyer (England & Wales, Commonwealth or U.S. jurisdiction) with a minimum of 3 years' post-qualification experience., • Solid experience in drafting and negotiating complex commercial contracts in a cross-jurisdictional or international context is essential., • Strong ability to deliver pragmatic legal advice in a fast-moving commercial context., • Competitive prorated salary of c.£72k + bonus (with potential for flexibility), • 25 days' annual leave + bank holidays, • Comprehensive benefits including pension, private healthcare, and life insurance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk