Customer service manager jobs in Horsham - Page 3Create job alerts

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

As our Customer Service Manager, you’ll play a key role in delivering a seamless, high-quality customer experience across every interaction. You have solid experience managing customer service or customer experience teams in a fast-paced environment. Acting as the voice of the customer, you’ll s

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Handle day-to-day customer queries and provide service updates in a timely, professional manner.

A leading retail company seeks a Customer Service Team Leader to manage the in-house customer service team and optimize outsourced operations. You will drive performance through effective coaching and implement KPIs to enhance service delivery and customer satisfaction levels. Candidates should have

Service Assurance Manager - Retail & Customer. As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Exper

Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. At least 5 years’ experience in a Management/Leadership role in a Customer Service environment. You will be responsible for the leadership and day

WATES is seeking an experienced Customer Service Manager for its Finsbury Park location. The ideal candidate possesses strong analytical skills, excellent communication abilities, and proven experience in customer service management. In this role, you will lead a team of schedulers and administrator

During transition phases, the team will work closely with customers on the on-boarding of service/equipment. Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business. Possess a full and broad understanding of the services r

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Experience Leads and internal teams to ensure operat

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

This role includes helping the Store Manager with company objectives, providing exceptional customer service, and maximizing sales while maintaining efficient operations. A great opportunity for those passionate about customer service and seeking growth in a dynamic environment. A retail company is

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Customer Service Manager - London, United Kingdom. Existing experience in

Borough Kitchen Limited is looking for a Customer Service Manager in the United Kingdom to enhance their online customer service function. The role involves leading a team, improving customer experience across various channels, and integrating AI tools to boost efficiency.

A leading food wholesaler in Greater London is looking for a Duty Manager to lead customer service efforts and manage a large team. Responsibilities include ensuring compliance with legal standards, training staff, and engaging with customers to improve service quality. The ideal candidate should ha

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits.

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

A leading automotive company in the East Midlands is seeking an experienced Service Manager to oversee customer service excellence and manage team operations. Join a dynamic team focused on nurturing talent and delivering outstanding service.

As a key member of the Customer Engagement leadership team, the Service Performance Manager will define and lead the operational performance strategy—turning business priorities, customer expectations and regulatory requirements into consistent, high‑quality day‑to‑day delivery. Translate bu

Wates Smartspace is looking for an experienced Customer Service Manager in Greater London to lead our administration and scheduling teams. The role focuses on driving service excellence and continuous improvement.

Harrison Scott Associates seeks a Customer Service Manager with estimating experience for a successful printing company in the United Kingdom. The role involves managing customer relationships, taking orders, quoting standard and nonstandard products, and updating customer information in the CRM sys

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Existing experience in managing in-house customer service team and outsou

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

European Operations Manager (Customer Service focus) – Electronics Manufacturer. Produce customer services operation reports on a weekly basis for different business hubs. Manage internal and external auditing, performing operational audits of service centres investigating technical aspects and in

A well-known retail brand in London is seeking a Customer Service Manager to lead their in-house customer service team. The ideal candidate will have at least 5 years' experience in ecommerce customer service, exceptional leadership skills, and be educated to degree level. The role involves setting

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

Lead and empower colleagues to always put the customer first and deliver outstanding customer service. Customers are always at the heart of everything we do; we need the best, leading by example and showcasing exceptional customer service. We’re recruiting for a high performing Customer Service Ma

Job Description - Customer Service Manager. The Customer Service Manager leads all broker-facing telephony and live chat teams, as well as overseeing back‑office administration of insurance policies. Represent Broker Services in operational meetings and cross‑functional discussions.

We are seeking a proactive and service‑focused Assistant Lounge Manager/ Customer Services Manager to support the leadership and delivery of premium hospitality within a Business Class Lounge at Heathrow Airport. Have a contagious passion for food and customer service. Create a culture of excellen

Lead and empower colleagues to always put the customer first and deliver outstanding customer service. Whether you have previous experience working in retail, hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service we want to hear from

You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Deliver on departmental strategy to bring our current inbound outsource team in‑house as we pivot to a fully sourced front‑line customer service team. Manage and

Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen. This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities.

We are looking for a Customer Service Manager to shape and strengthen our online customer service function. Demonstrable experience in retail or eCommerce customer service, with exposure to sales and customer development, wedding registry experience helpful. You will also play an important role in a

BMW Group is looking for a Service Manager at Park Royal to lead the service facility. This role involves managing the team, ensuring exceptional customer experiences, overseeing financial performance, and maintaining compliance with Health & Safety standards. Candidates should have proven manageria

We are seeking an experienced Sales and Customer Service Manager to lead our centralised Admissions, Sales and Customer Liaison functions, playing a critical role in driving sustainable growth and exceptional customer experience across Residential Aged Care, Home Care and Retirement Living. Signific

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Providing outstanding service to customers and patients, turning each into a brand ambassador for you, your team and Humanly. Alongside your customer service and commercial skills, what matters most is that you have the right mindset: passion, drive, ownership and resilience. Above all, you’ll be

Manager, Customer Service — London, United Kingdom. Collaborating with other departments to optimize customer service processes. We are seeking an experienced leader with a strong background in customer service.

Based in our UK office, you will be responsible for the end-to-end operational management of our customer service teams, ensuring seamless service delivery from initial contact through complex case resolution. We are seeking an experienced Customer Service Manager to lead our frontline and escalatio

Brompton Bicycle is looking for a Customer Service Trade Manager to lead our Trade Customer Service function during a period of parental leave. Line manage the Customer Service Trade Lead and support the wider Trade Customer Service team. Act as the technical authority for the Trade Customer Service

A UK-based managed service provider is seeking a Service Manager to own service delivery for a portfolio of customers. Candidates should have 5+ years in technical Service Management, strong governance skills, and the ability to translate technical language for customers. This role involves building

Are you an experienced Customer Service Manager? Regional Recruitment are recruiting for a Customer Service Manager. You will play a key role in overseeing the customer service function, ensuring exceptional service delivery, managing a small office-based team, and maintaining strong relationships w