Customer service roles jobs in BirminghamCreate job alerts

**"Zambrero Colmore Row"** TEAM LEADER Make a real impact every time your team rolls a burrito Friendly dynamic environment Sociable shift times Build your career with us About Zambrero Zambrero is a quick-service Mexican restaurant brand serving up delicious food in over 300 restaurants around the world. We use the best ingredients which we freshly prepare and serve in an upbeat dynamic environment. When you join the Zam Crew, every burrito you roll makes a real difference in helping end world hunger. Through our Plate 4 Plate initiative, we donate a meal to someone in need whenever we serve a burrito or bowl. With over 85 million meals donated so far, that’s why we call it Feel Good Mex! We’re now looking for more friendly enthusiastic people to join a passionate team that’s committed to creating a global impact—one meal at a time. About The Role Our restaurant teams are the face of Zambrero, delivering on Zambrero’s core value ‘our customers come first’ by taking pride in preparing and serving our delicious food. We’re looking for a motivated and enthusiastic Team Leader who is seeking long-term career growth. You’ll have the opportunity to develop and excel as part of an expanding UK team in a global restaurant group. You’ll support the Restaurant Manager by leading the team during your shifts, ensuring a high standard of customer service and operations. Your duties will include but are not limited to: Leading by example to ensure our customers have an enjoyable, memorable experience Ensuring our food is efficiently prepared to high standard and our restaurant is well organised for service Supervising and training team members with respect to customer service, food preparation and other operating procedures Supporting the restaurant manager in maintaining a positive, engaging work environment Supporting the restaurant manager with administrative and compliance duties By joining the Zam Crew, you’ll experience: Thorough training on customer service, food preparation and other operating procedures so you’ll be confident in no time! Sociable shift times as our earliest shifts start at 9am and our latest shifts end at 10.00pm Easy food preparation environment where you’ll be grease-free Competitive wages Ongoing opportunities for career development About You We’d love to meet you if have prior experience in food service and are: People oriented: provide exceptional customer service and positive team leadership through an enthusiastic, engaged attitude A great communicator: excellent interpersonal and communication skills Enjoy learning: apply yourself in a dynamic environment, embrace constructive feedback and seek to improve Motivated and committed: represent us with pride and strive for both personal & team excellence through attention to detail and ability to problem solve​ Team player: friendly, hardworking and proactive member of the team who leads by example and can be relied upon Want to join the Zam Crew? Apply today!

Basic Salary : £32k to £39k The Shop Supervisor will be responsible for managing the convenience store operations. This role includes supervising staff, ensuring high customer service standards, maintaining inventory, and ensuring the store runs smoothly and efficiently. The Shop Supervisor will report directly to the Owner and collaborate closely in running the shop. Key Responsibilities: · Store Operations: o Oversee the daily operations of the convenience store, ensuring a clean, organized, and well-stocked environment. o Monitor and manage inventory levels, placing orders with suppliers as needed. o Implement and manage in-store promotions and customer loyalty programs. o Ensure compliance with company policies, procedures, and operational standards. · Staff Supervision: o Lead and supervise Customer Service Assistants, providing training and ongoing support. o Create and manage staff schedules to ensure optimal coverage. o Conduct performance evaluations and provide feedback to support staff development. o Foster a positive and team-oriented work environment. · Customer Service: o Ensure exceptional customer service is delivered consistently by all staff members. o Address and resolve customer inquiries and complaints in a professional manner. o Train staff on customer service best practices and company standards. · Financial Duties: o Handle cash transactions, reconcile cash registers, and prepare daily financial reports. o Assist with managing the store’s budget and controlling expenses. o Monitor sales performance and contribute to achieving sales targets. · Health and Safety: o Ensure compliance with health and safety regulations and company policies. o Conduct regular health and safety checks and address any issues promptly. o Train staff on health and safety procedures and emergency protocols. Qualifications and Skills: · Experience in a supervisory role within a retail or convenience store environment. · Strong leadership and team management skills. · Excellent customer service and communication skills. · Good organisational and multitasking abilities. · Basic proficiency in retail management software and Microsoft Office Suite. · Strong problem-solving skills and attention to detail. · Knowledge of health and safety regulations in a retail setting.

Store Manager Overview: We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store. This is a leadership role that requires excellent organizational skills, strong communication abilities, and a passion for delivering exceptional customer service. Duties: - Manage all aspects of the store, including sales, inventory, and customer service - Develop and implement strategies to drive sales and achieve store targets - Train and supervise store staff, providing guidance and support as needed - Ensure compliance with company policies and procedures - Create a positive and engaging shopping experience for customers - Monitor inventory levels and coordinate with suppliers to ensure product availability - Handle customer inquiries, complaints, and escalations in a professional manner - Maintain visual merchandising standards to enhance the overall store appearance - Conduct regular performance evaluations for store staff Experience: - Previous experience in retail management is required - Proven ability to effectively manage a team and drive sales performance - Excellent leadership skills with the ability to motivate and inspire others - Strong time management and organizational skills We offer competitive compensation, including bonuses based on performance. If you are a results-oriented individual with a passion for retail management, we would love to hear from you. Apply today to join our team as a Store Manager! Job Type: Full-time Salary: From £39000 per year Benefits: Company pension Employee discount Free parking On-site parking Store discount UK visa sponsorship Schedule: 8 hour shift Day shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Education: GCSE or equivalent (preferred) Experience: Retail management: 3 years (preferred) Work Location: In person Application deadline: 14/06/2025 Reference ID: 2306 Expected start date: 23/09/2025

About: Welcome to Jambo Promotions, we offer a fast paced sales and marketing environment with the opportunity to progress into more fulfilling managerial roles. With our passionate and dynamic team, we create a supportive atmosphere with direct mentorship. Key Responsibilities: Event Sales: Representing our clients at events in shopping centres, town centres, and other high-footfall locations, engaging with customers and generating sales. Customer Acquisition: Actively seeking and attracting new customers for our clients through face-to-face interactions, delivering exceptional service, and building strong relationships. Marketing Support: Assisting with the creation and execution of marketing strategies, supporting promotional events. Sales Reporting: Tracking sales performance, analyzing data, and providing insights to improve effectiveness. What We Offer: Fast progression opportunities. Networking across the UK.  Travel opportunities across the UK. Competitive weekly pay. Performance based bonuses. Hands on training. What We’re Looking For: Candidates with a positive can-do attitude. Strong communication skills. Growth mindset. High work ethic.  Desire to progress and want more out of a “job”. Requirements:
18 and over. Eligible to work in the UK. Excellent English speaking ability.

About: Welcome to T.O.P, we offer a fast paced sales and marketing environment with the opportunity to progress into more fulfilling managerial roles. With our passionate and dynamic team, we create a supportive atmosphere with direct mentorship. Key Responsibilities: Event Sales: Representing our clients at events in shopping centres, town centres, and other high-footfall locations, engaging with customers and generating sales. Customer Acquisition: Actively seeking and attracting new customers for our clients through face-to-face interactions, delivering exceptional service, and building strong relationships. Sales Reporting: Tracking sales performance, analyzing data, and providing insights to improve effectiveness. What We Offer: Fast progression opportunities. Networking across the UK.  Travel opportunities across the UK. Competitive weekly pay. Performance based bonuses. Hands on training. What We’re Looking For: Candidates with a positive can-do attitude. Strong communication skills. Growth mindset. High work ethic.  Desire to progress and want more out of a “job”. Requirements:
18 and over. Eligible to work in the UK. Excellent English speaking ability.

We want ambitious individuals with a drive to succeed and to enjoy the high rewards.This is not a franchise or multiple cold calling role. Working with the world’s largest providers of Hospitality and retail equipment you will be responsible for marketing and providing this state of the art service to customers throughout the Midlands area. No previous experience is necessary as we train the highly motivated and ambitious to succeed. Minimum realistic earnings of £700 per week but we have colleagues earning £2000 pw. Full 13 week training as you earn from our team to maximise your potential. We require smart good communicators with an ambition to succeed.

This is a full-time on-site role for a Sales Associate at KingsTrust LTD in Birmingham. We offer a fast paced sales and marketing environment with the opportunity to progress into more fulfilling managerial roles. With our passionate and dynamic team, we create a supportive atmosphere with direct mentorship. Key Responsibilities: Event Sales: Representing our clients at events in shopping centres, town centres, and other high-footfall locations, engaging with customers and generating sales. Customer Acquisition: Actively seeking and attracting new customers for our clients through face-to-face interactions, delivering exceptional service, and building strong relationships. Marketing Support: Assisting with the creation and execution of marketing strategies, supporting promotional events. Sales Reporting: Tracking sales performance, analyzing data, and providing insights to improve effectiveness. What We Offer: Fast progression opportunities. Networking across the UK. Travel opportunities across the UK. Competitive weekly pay. Performance based bonuses. Hands on training. What We're Looking For: Candidates with a positive can-do attitude. Strong communication skills. Growth mindset. High work ethic. Desire to progress and want more out of a "job".

We are seeking a dynamic and results-driven Marketing Executive to join our team. In this role, you will be responsible for promoting our company’s products and services through the development and execution of strategic marketing campaigns. You will work closely with various departments, including sales and product development, to ensure that marketing efforts align with business objectives. ** Key Responsibilities:** - Develop and implement effective marketing strategies to achieve business goals. - Conduct thorough market research to identify customer needs and preferences. - Create, manage, and evaluate marketing campaigns across various channels, including digital, social media, and traditional advertising. - Monitor and analyze the performance of marketing initiatives using relevant metrics to optimize future campaigns. - Collaborate with cross-functional teams to ensure cohesive messaging and branding. - Build and maintain relationships with media outlets, vendors, and other stakeholders. - Organize promotional events and product launches to enhance brand visibility.