Customer service supervisor jobs in Cardiff - Page 3Create job alerts

You will also handle complex or escalated customer enquiries when needed and support service levels by taking customer calls yourself, leading by example. Customer Service Team Supervisor. Help maintain service levels, including taking customer calls when required.

Lead and empower colleagues to always put the customer first and deliver outstanding customer service. From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery

All their processes are innovated and designed in house by experienced software professionals and due to increased demand, they are now looking to add a Customer Service Team Lead to the business. You will need experience leading a team and also being hands on with customer service tickets. In this

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?.

This role offers the opportunity to set new standards for excellence in service delivery and shape how customers experience the brand through their journey. The Role As Director of Customer Experience, you'll take overall responsibility for ensuring that every customer receives the highest leve

As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into

Ensure the availability of qualified care workers to meet service demands.

You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Enhanced maternity and paternity pay after 2 years service.

Are you ready for a fresh challenge as a Registered Branch Manager in Cardiff? Our client, one of the largest care companies in the UK, is looking for someone to lead their team and make a real difference in people's lives.If you're passionate about community care and ready to take on an exciting ne

Administrative Operations: Oversee and continuously improve office administration, including HR coordination, office maintenance, and procurement of supplies/services.

Preparing correspondence and liaising with customers on behalf of the Group Managing Director.

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Job Title: Customer Service Advisor \n Please read the following job description thoroughly to ensure you are the right fit for this role before applying. We need people like you to speak with our cu

Our developer services team connects water and wastewater services, installs lateral drains, and enables new developments access to vital water and wastewater services. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun

Job Title: Customer Service Advisor. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.

Hybrid working will be available during the registration phase, offering flexibility while the service is being set up.

Ensure the service meets the requirements of the Health and Social Care Act 2008 and CQC/CIW Fundamental Standards. Maintain high-quality service delivery. Ensure service delivery is person-centered, accessible, flexible, and reliable.

What You'll Do Lead the home in line with RISCA, safeguarding, and inspection frameworks Manage staff recruitment, supervision, and development Act as Designated Safeguarding Officer Oversee care planning, behaviour support, and risk management Promote a safe, nurturing, and inclusive environme

Do you have a passion for customer service, possess great communication and organisation skills, and thrive in a fast-paced environment? We have just the role for you! We are MGF - a national Shoring Solutions, Lifting & Safety and Structural Support provider. At MGF, we manufacture our equipment, o

Ensure registration processes support compliance, revenue recovery, and meet agreed service levels. Additional holiday accrued after 2 years’ service starting from 1 day per year up to a maximum of 5 days.

Ensure the availability of qualified care workers to meet service demands.

You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining exceptional service and driving continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring ser

Reporting to the Director of Customer Success, the SDM will be responsible for overseeing the delivery of IT services to our key customers, ensuring that service levels are met and continually improved. The successful candidate will act as the customer’s champion within The company, maintaining ro

Provide a diary management service with the ability to resolve conflicting diary appointments and schedules. Previous experience of dealing with customers, clients and/or members of the public.

Deputy Manager – Children’s Home | Barry Salary: £36,120 per annum Hours: Monday to Friday, 9am–5pm Location: Barry, South Wales Employer: Not-for-Profit Children’s Home Provider We are recruiting a Deputy Manager for a Children’s Residential Home in Barry, work

Are you ready to take the next step in your retail career? Do you have a passion for leading teams, delivering exceptional customer service, and making a real impact in your local community?. As a Deputy Store Manager, you’ll support the Store Manager in leading a motivated, well-trained team to d

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

Experience in customer experience, service design, or product development. Champion the Voice of the Customer—bringing colleague feedback, sentiment, and lived experience into every conversation. A deep passion for listening to and amplifying the Voice of the Customer—our colleagues.

Suppleo Education are seeking enthusiastic Cover Supervisors to work across a range of secondary schools in Rhondda Cynon Taf.

Team Leader (Barista Maestro) – Swansea RP – 15 Hours Per Week – Permanent Contract.At Costa Coffee, we are what we craft.It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We’re a global coffee

Irrigation Team Leader - Fresh Produce Production.This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK.Are you an experienced irrigation professional with a strong technical background and a passion for delivering high-performing cro

Eiither 7am-10pm or 8am-11pm, 3 shifts a week on a 3-week rolling rota.We are currently seeking a compassionate and reliable Team Leader to join a new residential home, providing high-quality residential care to children aged 717 with learning disabilities and associated challenging behaviours.As a

Are you a Team Leader with previous experience of setting and operating CNC Laser Machines? I am working with a client in Sandbach who are recruiting x2 Team Leaders to run the Laser department on either a mornings or afternoons shift.As a Team Leader you must have proven experience on Laser machine

This role offers the opportunity to set new standards for excellence in service delivery and shape how customers experience the brand through their journey. As Director of Customer Experience , you'll take overall responsibility for ensuring that every customer receives the highest level of care thr

With a customer-first mindset, we make doing business with McCain easy. Working across Retail, Foodservice and QSR, you'll influence the biggest commercial decisions we make - using data, insight and collaboration to unlock sustainable growth for one of the world's most trusted food brands. Turn cus

Synertec is the UKs leading provider of electronic and paper document distribution services: providing our service to the NHS, Local Government, and a wide range of Commercial organisations. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and cu

Leadership: Lead by example to get the best from the team and provide the best service to customers. Customer-focused with a passion for delivering outstanding service. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Registered Manager Childrens Residential Home.We are delighted to be recruiting a.

The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lesson

Do you have a passion for customer service, possess great communication and organisation skills, and thrive in a fast-paced environment? We have just the role for you! We are MGF - a national Shoring Solutions, Lifting & Safety and Structural Support provider.

If you join them, youll be part of a stable, supportive environment where quality, reliability and service matter above all else. Youll handle incoming calls, respond to customer enquiries, and provide clear information on products, pricing, and delivery schedules. My client is an independent team o

Leading, motivating, and developing the sales team to consistently achieve and exceed targets, creating a positive and high-performing sales culture Driving sales strategy and execution, balancing hands-on involvement with a clear focus on long-term growth Building strong relationships with key cl

The Client Service Team is responsible for the day-to-day support and servicing of our clients. Main duties:The role will see you working closely with the Client Service Team Manager and established team to provide an integral function to the wider team. As a member of the Client Service Team, you w

Are you passionate about creating unforgettable customer experiences while leading a motivated team?.

Communicating with customers and hauliers to ensure efficient logistics.

Bain & Company is a well‑established management consulting firm specialising in procurement.London, Leeds, Cardiff, Düsseldorf, Chicago, Singapore, Melbourne, Sydney, Kuala Lumpur, and Hong Kong.If you excel at managing complex schedules, building strong relationships, and keeping operations runn

Join to apply for the Executive Assistant role at Cytiva.We’re seeking a proactive senior administrative professional to support the President, Discovery & Medical OpCo and key stakeholders.The role is located in Amersham UK, Cardiff UK, or Uppsala Sweden and will be an on-site role.This position

Preparing correspondence and liaising with customers on behalf of the Group Managing Director. Maintaining accurate customer records and supporting communications for the Executive Team.