Customer service team lead jobs in Rochester - Page 2Create job alerts

A market-leading provider of packaging solutions in the UK is seeking a Customer Service Lead to oversee daily operations and ensure high-quality service delivery. The ideal candidate will have strong leadership capabilities, with at least 2 years of supervisory experience in customer service. Respo

Strong leadership and customer service skills are essential. This role requires overseeing daily operations, managing health and safety, and leading a team of 15-20 staff. A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trini

Lead and support the Customer Service Team on a day‑to‑day basis. If you’re an experienced customer service professional with strong leadership skills and a passion for delivering operational excellence, we’d love to hear from you. You’ll oversee day‑to‑day team operations, act as the

A leading fashion retailer in Greater London seeks an EU Customer Service Lead to enhance customer experience through service excellence and coaching. In this role, you will work closely with store teams to increase conversion rates and improve customer satisfaction.

This role involves leading a team, managing restaurant operations, and ensuring an exceptional customer experience. A well-known restaurant chain in the UK is searching for a passionate Restaurant Manager to join their growing team in Thurrock.

The ideal candidate will have at least 5 years of experience in the food and beverage industry, showcasing strong customer service skills and leadership abilities. This full-time position offers a salary ranging from $4,000 to $5,000 monthly, with a focus on maintaining high standards in customer se

A leading coffee brand in Bedford is seeking a dedicated Store Manager to drive customer satisfaction and lead a high-performing team. This full-time position demands strong leadership to enhance customer experiences, manage sales, and create a welcoming environment.

A modern hospitality group in London is seeking an Assistant Restaurant & Bar Manager to lead service operations, maintain high hospitality standards, and train staff. The ideal candidate will have strong food and beverage knowledge, excellent leadership skills, and a problem-solving mindset.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. The role involves managing various store operations, including customer service and clinical activities like patient pre-screening. A retail pharmacy chain in Greater London is seeking an Assistant Ma

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences. The role involves motivating team members, displays and product knowledge, and ensuring operational efficiency while being part of

As part of a team of specialist Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. As the first point of contact you will liaise directly with the customer

A leading property services company in Greater London is seeking a Senior Planner to drive productivity and manage a dynamic team. You will enhance service improvements, manage resource diaries, and collaborate with site teams and clients. The ideal candidate possesses strong leadership abilities, e

Salary:£37,500 Per AnnumClosing Date:Tue, 27 Jan 2026Are you passionate about helping others and providing exceptional customer service?If so, then we have the perfect opportunity for you! We are recruiting for a Customer Service Lead across our multisite branches in Warrington and Wilmslow. As a C

The ideal candidate has previously led a high‑performing technical support team in a high growth SaaS environment, excels in cross‑functional communication, and brings a proactive approach to improving customer experience, tooling, workflows, and team capability. Team Lead, Customer Support - EM

As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience. We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, an

A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. You will work closely with v

The ideal candidate will possess team leadership skills, experience in a main dealer environment, and a strong focus on providing excellent customer service. A franchised motor dealership in South West London is seeking an experienced Assistant Aftersales Manager to support the Aftersales Manager an

The role involves overseeing daily operations, motivating the team, and ensuring exceptional customer service. The position offers industry-leading discounts, complimentary cooking classes, and an annual salary review.

The ideal candidate has at least 2 years in restaurant management, strong leadership skills, and exceptional customer service abilities. A renowned hospitality group in the United Kingdom is seeking a Restaurant and Bar Manager to lead operations at Moonfleet Manor. This role involves managing a ded

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service. This full-time position offers

The role includes leading the customer service team, managing complex customer queries, and ensuring efficient communication. A leading logistics company in the United Kingdom is looking for a Customer Service Assistant Manager to support day-to-day operations within a co-packing environment. Key qu

An established industry player in automotive services is seeking a Workshop Manager to lead a dynamic team dedicated to exceptional customer service. You will be responsible for managing a talented team, ensuring compliance with health and safety standards, and exceeding customer expectations. With

The ideal candidate will have a strong background in customer service, team management, and possess excellent communication skills. A leading food service management company is looking for an experienced Assistant Cafe Manager in Greater London. This role involves overseeing catering operations, ens

The position requires proactive leadership and a commitment to customer satisfaction. A leading distributor in the construction sector is seeking a Hire Manager to join their Bristol branch. In this role, you will supervise the Hire department, ensuring quality service and maintaining tools within h

The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skills, be proactive and customer-focused, and have supervisory experience in the automotive industry. A leading automotive service provider in

The ideal candidate will lead a team to deliver outstanding customer experiences while managing front and back-of-house operations. A renowned quick-service restaurant chain in Greater London is seeking a Restaurant Shift / Floor Manager.

This role involves managing and developing the Security team while ensuring high standards of customer service. A leading security services provider in Greater London is seeking a Security Night Supervisor. Key responsibilities include supervising operations, maintaining communications with manageme

This role requires strong leadership skills and extensive food and beverage knowledge. You will oversee daily operations of the restaurant and bar, ensuring high standards of service and guest satisfaction.

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

The ideal candidate will lead a team of property managers, support their professional development, and maintain high standards of customer service.

You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service solutions. A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. You will be responsible for delivering outstanding service across various channels including in-shop, delivery, and drive-thru. Ideal candidates will have

A leading supermarket chain in the United Kingdom is seeking a passionate Store Manager to lead a team and foster a customer-centric culture. The ideal candidate will have experience in food retail, strong leadership skills, and a commitment to team success.

A vibrant dining destination in Greater London is seeking a Restaurant Manager to lead a talented team and craft memorable guest experiences. The ideal candidate should have proven leadership experience in a fast-paced restaurant environment and a strong passion for hospitality.

This role involves monitoring customer service levels, developing departmental budgets, and leading a diverse team. The ideal candidate will have strong skills in customer service, resilience, and team leadership. A leading service provider is looking for a Front of House Service Manager in Maidston

A new chic bar in Greater London is seeking a Floor Manager to ensure exceptional customer service and manage the dining experience. This full-time role offers a competitive salary starting at £14 hourly along with service charge, tips, and holiday pay. Candidates should have experience in high-qua

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service. Ideal candidates will h

A growing fintech company seeks a Customer Interaction Team Leader to manage effective customer service, ensuring compliance and satisfaction. Equipped with flexible working options and a strong focus on team development, this is an excellent opportunity to enhance customer service processes. This r

A leading retail company in Greater London seeks a Store Manager to lead a team and foster a positive work environment. The role involves guiding the team, ensuring a customer-first approach, and using data to track progress. Candidates should have proven leadership skills and be comfortable with te

A climate-tech startup in London is hiring a Customer Support Team Lead to develop and manage the Support Specialist team. As part of this role, you will be responsible for coaching team members, tracking performance metrics, and collaborating with other departments to improve customer experience. T

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

A prominent organization in the UK seeks a Team Leader for their People Operations team. This pivotal role involves managing a dedicated team, overseeing HR query resolution, and ensuring compliance and quality in service delivery. Ideal candidates will have experience in HR operations, team leaders

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

A leading retailer in Greater London is seeking a Team Manager in Food to lead a shop floor team, ensuring exceptional availability and 5-star service. This role requires a commercially sharp leader who is operationally resilient and capable of driving performance.

A leading media and entertainment brand in Greater London is seeking a Lead Service Designer to own the design of customer journeys. You will lead service design across Agile teams and partner with cross-functional leaders to deliver scalable solutions. This role includes a hybrid work model with 3

A leading property management company is seeking a Service Charge Accountant Team Leader for a hybrid role based in New Milton. This position involves managing a team to ensure accurate financial reporting and delivering quality service. The role promotes a supportive team culture and professional g