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The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Customer Success Manager | SaaS | Remote | Expanding business. With strong momentum, increasing ACVs, and a clear focus on revenue expansion within existing accounts, they’re now investing in a commercially astute Customer Success Manager to take ownership of a high value portfolio. Customer Succe

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Scaled Customer Success Manager, EMEA. Possesses 5+ years of experience in Customer Success or Account Management within the B2B SaaS sector, ideally in scaled or pooled models. Be at the forefront of the AI revolution by leading hands-on workshops that help enterprise customers implement agentic au

A cutting-edge security firm in Greater London is seeking a Customer Success Manager to bridge customers and their platform. Candidates should have a solid background in customer success, especially within AppSec, be tech-savvy, and possess strong communication skills.

As a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure cust

Reporting into the regional Customer Success Team Lead, the PSM is responsible for ensuring that each project, whether for a newly signed customer or an existing customer adopting a major new use case, is successfully delivered, adopted, and fully ramped. Proven experience in customer‑facing proje

Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards. Set clear success plans and get customers to first value quickly. Customer Success / Account Management (B2B SaaS or adjacent).

A leading data intelligence firm in Greater London is seeking a Customer Success Manager to enhance client satisfaction and engagement. Ideal candidates will have over 3 years of experience in customer success, be highly organized, and possess excellent communication skills.

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. All teams are

Build and execute success plans aligned with customer goals and product capabilities. Build Customer Success playbooks and new processes based on learnings. You’ll build trusted relationships, help customers ship faster, and turn every account into a success story.

Reporting to the Global Mid-market Customer Success Team Manager, you’ll be part of a team with a clear mission: driving measurable success for every SourceWhale customer. Stage 3: Task Interview with Hiring Manager and Head of Customer Success. As a Launch Manager in the Mid-market Customer Succe

Track customer health scores, monitor product usage, and report on key customer success metrics. Passion for delivering exceptional customer experiences and ensuring customer success. Customer Success Manager – Biotech Solutions.

Customer Success Manager - Retention, Growth & Relationships. If you know how to make customers successful and turn that success into commercial growth, this is for you. Onboard new customers smoothly and set them up for long-term success from day one.

A leading recruitment tech startup in Greater London is seeking a Launch Manager to own the onboarding journey for new clients. You will ensure product adoption and drive measurable success through tailored support and training. The ideal candidate will have a customer-facing background in RecTech o

We are seeking a Customer Success Manager (CSM) to join our New Markets team, responsible for managing a portfolio of mid-market and enterprise customers, ensuring they achieve maximum value from Soldo. This is an excellent opportunity for a driven CSM who thrives in a fast-paced, customer-centric S

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. A bachelor's degree and significant managerial experience are preferred for this position. This role requires proven experience in managing teams to enhance post-s

Develop and implement customer success strategies that drive adoption, satisfaction, and retention among our largest customers. Customer Success Manager (CSM). Communicate customer needs, challenges, and successes to internal teams, working closely with Product to share feedback and with Marketing t

A global financial solutions provider is looking for a Customer Success Manager in Greater London. Candidates should have over 3 years of customer-facing experience, ideally with a background in accounts payable processes and a strong commercial mindset. This role focuses on maximizing the value of

Minimum 4 years in a customer-facing role (Customer Success, Account Management, Business Development). Customer Success Manager – CybSafe | Remote (London, UK). Customer Success Manager (CSM).

A leading SaaS company in the UK seeks a Customer Success Manager to drive value for strategic clients. Candidates should have a degree in business or finance, along with 2+ years experience in customer success within a SaaS framework. This role involves building relationships, ensuring customer sat

As a Senior Customer Success Manager, you will act as a strategic consultant and trusted advisor to our mid-market and enterprise customers. At least 5+ years of Customer Success or related experience in a B2B environment working with mid-market and enterprise-level customers. Collaborate with inter

The Specialist Customer Success Partner (CSP) – o CFO (office of the CFO) has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. M

This role will manage a team of Customer Success Managers (CSMs) engaging both Commercial and Enterprise customers throughout the customer’s lifecycle journey with Certinia—from the sales cycle through adoption and full value realization, building and maintaining relationships as the partnership

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

A leading insurance company is seeking a highly motivated Customer Success Manager to oversee customer relationships in the E-Commerce sector. The ideal candidate will have strong E-Commerce expertise and relationship management skills, driving customer satisfaction and sustainable growth.

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. Customer Success Manager - Ecommerce, Logistic

Customer Success Manager_December 2025 Leadership and Knowledge Sharing. The Client Success Manager (Lead Analyst) plays a pivotal role in ensuring clients realise maximum value from the StarCompliance platform. Client Success, Account Management, Compliance Technology, or related roles.

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

As an EMEA Customer Success Manager you will develop trusted‑advisor relationships to drive success with our customers across Europe, Middle East and Africa. Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention S

The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. Regional Vice President, Customer Success (EMEA & APJ). Extensive experience in Customer Success or Professional Services, with at least 5 years leading

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Customer Success Manager – German Speaking. Serve as the voice of the customer, providing internal feedback to maximize customer value and retention.

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead; it is responsible for managing and nurturing relationships with key clients, ensu

A leading utilities company is seeking a Customer Success Manager to enhance customer satisfaction and drive revenue growth across key accounts. Ideal candidates have proven success in account management within the utilities sector, strong analytical abilities, and experience managing stakeholders.

Post‑implementation hyper care – ensure the implementation is a success, before transitioning the account to our customer success team. Help close deals by answering customer questions and addressing any concerns, delivering demos of Outsight solutions and attending pre‑sales customer meetings

Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Experience in software asset management, IT compliance, cybersecurity, customer success. Own a territory and manage license reviews across client customers.

We are looking for a French speaking Customer Success Manager to help us build our SaaS‑based anti‑money laundering solutions, which empower organisations to fight financial crime! We are building cutting‑edge solutions that help create a safer world and stop money from ending up in the hands

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

As a Customer Success Manager (CSM), you will be responsible for nurturing strong relationships with our clients and ensuring their success with Evercam's technology solutions. Continuing Success - Respond to client requests and ensure their success in using Evercam’s system. Proof of Value Report

We are currently looking for a Customer Success Manager. Our ideal candidate is an expert at standing up success plans; designing and delivering EBR/QBRs; facilitating product adoption and enablement; communicating customer needs to our Product & Engineering teams; collaborating to drive renewals an

You have experience as a Customer Success Manager in SaaS or other tech-enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunitie

Drive adoption of tools that support and enable Customer Success Managers to be more effective (i. The Team: Customer Success Management is a dynamic global team where the work changes daily. The Customer Success Management team directly supports the Risk & Valuation Services (R&VS) and Desktop & Re

A technology firm specializing in customer success is looking for a Customer Success Manager to manage client relationships and deliver insights for maximizing platform value.