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Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. Customer Success, Account Management, or Consulting role at a B2B SaaS company. You adapt to whatever’s needed to drive customer success at speed.

The ideal candidate will have six years of product management experience, a strong customer service orientation, and the confidence to guide large organizations in their software development processes.

A successful 'Customer Success Manager' should have:. Assist the Senior Manager in refining Customer Success processes. With over 4,000 professionals currently working, a unique opportunity for a Customer Success Manager to join the vibrant and thriving team in London.

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer Success Management or Account Management experience. Customer-first mindset, where y

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Work with the Head of Customer Success to improve processes. Reporting to the Head of Customer Success, you will col

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account‑level KPIs.

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.

A healthcare technology company is seeking a Customer Success Manager to enhance engagement with their HRCase software suite. This remote role involves developing strong customer relations, monitoring product use, and collaborating with teams to deliver effective success plans. Ideal candidates will

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Own customer success from

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

Customer-centric means our customers are at the heart of everything. Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone

A leading sustainability platform in the United Kingdom seeks a Customer Success Manager to enhance client relationships and support their climate initiatives. You will drive customer success for high-value clients, using your enterprise SaaS experience to foster retention and growth. Join a mission

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

Customer Success Manager - Job Description. Continuously improve customer success processes and playbooks, increasing efficiency and scalability. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing,

A growing software company in London seeks a Customer Success Manager focused on enhancing user experience. The role requires building trusted relationships, driving product adoption, and advocating for customers.

As a Customer Success Manager at Druid AI, you will own the post-sales relationship with our enterprise customers, ensuring they realize measurable business value from our AI Agent platform. Maintain data hygiene and forecast accuracy in CRM and Customer Success platforms. Conduct Quarterly Business

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs. This is a job that Jill, our AI Recruiter, is r

This role involves managing a team of Customer Success Architects, ensuring customer adoption and value realization of advanced solutions. A leading network solutions provider is seeking a highly skilled Manager of Customer Success to lead their post-sales organization across Europe. The ideal candi

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Enterprise Customer Success Manager at Canonical. Serve as a customer advocate internally and influence Canoni

Coordinating the successful installation of Teton’s hardware on-site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. You have experience as a Customer Success Manager in SaaS or other tech enabl

Our team is dedicated to providing exceptional customer service and support, and we are looking for a highly skilled and motivated individual to join us as our Customer Success Manager. Apply now and join our team as our new Customer Success Manager. Proficiency in CRM software and customer success

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure cus

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Following go‑live your prima

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Own cus

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. You’ll help define and scale how Customer Success operates as the company grows. This role is critical to ensuring customers realize value, adopt the platform success

A recruitment agency is seeking a Customer Success Manager to join a team in Newbury. Ideal candidates will have prior experience in account management or customer service, strong communication skills, and a proactive approach to customer engagement. The role involves supporting long-term customer r

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. Customer Success Manager at Birdeye in United Kingdom - Apply now!. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, lea

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding.

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. Customer Success Manager (French/Italian speaker). The Customer Success Team is part of DoorDash

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑class customer success looks like as we scale. Experience shaping customer success p

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Customer Success Manager, Commerce Cloud / E-Commerce Space. Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the com

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. You have a proven track record of effective

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. At least 3 years of work experience in Customer Success Manageme

A leading social impact company in London is seeking a Customer Success Manager to drive growth and build relationships with local councils and social care providers.

Customer Success Manager (CSM) (English, Italian and French speaking). The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale. Join to apply for the Customer Success Manager (CSM) role at Phyron AI.