Customer success jobs in Dagenham - Page 3Create job alerts

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Act as a customer advocate to raise product feedback.

Familiarity with CRM software and customer success platforms is a plus. We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the bes

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

The position reports to a Customer Success Team Lead. Customer Success, Account Management, or a similar role. Customer Success Manager (CSM).

Proven experience working in Sales Business development Account Management Customer success Customer experience or other customer facing roles. Work collaboratively with the Customer Account Managers Marketing Sales Operations and Inside Sales teams to maximise all adoption / customer advocacy oppo

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or loc

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Act as a point of e

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

A leading tech employer in London is looking for a Graduate Customer Success Manager. The role requires strong customer support and account management skills. You will build relationships with customers to ensure they achieve their goals using the company's product.

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

High degree of empathy and a customer-centric mindset to ensure our customers’ success and satisfaction. Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business c

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

A leading ERP SaaS provider in the UK seeks a Service Delivery / Customer Support Manager to enhance the customer experience. Responsibilities include coaching the customer service team, managing customer onboarding, and resolving escalated issues.

The ideal candidate will have significant experience in renewals or customer success within the SaaS industry, demonstrating strong negotiation and communication skills, along with proficiency in tools like Salesforce. This role focuses on analyzing customer health, executing contract renewals, and

You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers'

The successful candidate will have proven experience in customer success, strong communication skills, and a deep understanding of what exceptional customer experience looks like. A leading energy company in the UK is seeking a Customer Success Manager to work closely with generator clients, ensurin

A technology solutions company in Greater London is seeking a Lead Customer Success Engineer to own complex, customer-facing delivery. The role involves designing end-to-end solutions, managing multiple workstreams, and effectively translating technical execution into clear customer value.

As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible for leading and scaling a high-performing Customer Success team across the EMEA region. You’ve spent significant time working directly with customers in technical, enterprise environments and have experience leadi

SaaS Scaled Customer Success experience: 2–3 years in Scaled Customer Success within SaaS, working with SMB customers and owning a large portfolio. We’re scaling fast and hiring a Scaled Customer Success Manager to join our Customer Success team. You’ll lead the build out of our Scaled Custome

Collaborate with Customer Success Managers and Account Executives to ensure alignment on customer strategies, account history, and value realisation narratives. You will partner closely with Customer Success, Sales, and Legal to mitigate risk, forecast renewals, and execute a consistent, scalable re

An innovative EdTech business is seeking an experienced Customer Success Manager in Greater London to drive sales performance and develop high-value client relationships.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence.

A global information leader is seeking a Customer Success Manager to drive customer engagement and retention in Greater London. This role emphasizes the importance of building strong relationships and ensuring customers achieve their strategic objectives using the full product portfolio. Ideal candi

This operationally focused role demands oversight of the Customer Success engine, ensuring delivery and measurable metrics, particularly in a B2B SaaS environment. A leading no-code app platform is seeking a Head of Customer Success.

You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Customer Success, Account Management, or customer-facing roles in SaaS or technical products. Custo

In this unique customer‑success position, the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning we are looking for a commercially minded individual who can build a high‑performing strategy from zero. Minimum 2 years of relevant account management o

A leading Insurtech firm in Greater London is seeking a Customer Success Manager with expertise in Marine Insurance. Ideal candidates will have experience in Customer Success within Insurtech environments and the ability to engage with senior stakeholders.

A leading AI solutions provider is seeking a Customer Success Manager to manage enterprise customer relationships. The ideal candidate has 4-8 years of experience in Customer Success or Account Management in a SaaS or AI-driven environment and possesses strong communication skills to convey business

A health-tech company in the UK is seeking a Customer Success Manager to ensure clients derive maximum value from their solutions. The successful candidate will manage customer accounts, drive product adoption, and advocate for client needs. Strong relationship-building skills and a customer-focused

The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service / support roles) to join our growing support and delivery team. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

A leading global HR platform in the UK is seeking a Customer Success Manager to drive engagement for SMB clients. The role involves managing a portfolio of customers, leveraging AI tools for communication, and hosting enablement programs to enhance customer experience.

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon.

Ideal candidates will have proven experience in customer success management, project management, and training delivery, with a strong focus on technical communication. A pioneering security solutions provider in the UK is seeking a Customer Success Manager to lead client onboarding and project execu

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers’ strategic goals. The Customer Success Manager is responsible for the day to day management of assign

As Customer Success Manager, this role centres on building and maintaining long-term client relationships. Customer Success Manager Package. Get notified about new Customer Success Manager jobs in.

Minimum of 7 years of experience in customer success, account management, or a related role, preferably within the sports and media industry. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

As a Customer Success Manager, Growth at Contentful you will work directly with our EMEA customers to maximize value from our platform and deliver a stellar experience. Customer Success Management or Account Management). Customer‑first mindset, winning by helping customers succeed.

Collaborate with the Head of Customer Success to evolve our commercial offering. Work with the Head of Customer Success to improve processes. As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our me

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast‑food (QSR) chain. Customer Success, Account Management, or related roles

Lead Regional Client Success Team:. Ensure clients successfully onboard and adopt solutions to achieve desired business outcomes. Provide regular updates on client success performance, insights, and strategic recommendations to leadership.