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Customer Success for what it truly is a strategic driver of growth, retention, and long-term customer value, • Collaborate with global CS leadership to align on programs, frameworks, and best practices, balancing global consistency with local nuance, • Act as the regional voice of the cust

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

An innovative edtech company in Greater London is seeking a Scaled Customer Success Manager to manage a portfolio of UK school partners. This role is pivotal in ensuring successful implementation of their platform among educators. The position requires excellent communication skills and an eagerness

This role involves managing a team of Customer Success Managers and ensuring customer satisfaction and retention. The ideal candidate has over 7 years in customer success roles and experience across multiple regions, specifically in a SaaS environment. A leading technology company in Greater London

A leading analytics firm in the UK is seeking an Enterprise Customer Success Manager to deepen relationships with Fortune 5000 accounts. The ideal candidate has 5+ years in a technical customer-facing role, fluency in English and another European language, and a consultative problem-solving mindset.

A leading educational support organization in Greater London is seeking a Customer Success Manager to take ownership of onboarding new clients and ensuring successful platform adoption. Successful candidates will possess excellent communication skills and a relevant degree.

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. You’ll own the customer success processes, engage internally with other function leaders, drive best practice, and report to our C‑Suite t

A promising people-tech start-up in the UK is looking for a motivated individual eager to delve into business development and customer success.

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR.

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You’ll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high‑value programs for global brands

We are looking for a talented and enthusiastic Customer Success Specialist whose determination for continuous improvement aligns with our ambitious, fast‑growing company. Customer Success Specialist (Remote – UK). Execute customer service initiatives—follow‑up calls, visits, emails and commu

Du wirst Hauptansprechpartner für Anfragen und bringst mindestens drei Jahre Erfahrung im Customer Success sowie einen Bachelorabschluss mit.

Ideal candidates will have over 5 years of experience in customer success or account management, strong communication skills, and a proactive approach to problem-solving. A leading technology company is seeking a Customer Success Manager based in Greater London. In this role, you will nurture custom

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

A company specializing in AI-driven solutions is seeking a customer success professional to ensure deployment and activation success across customer portfolios. The ideal candidate should have at least 5 years of experience in customer success, focusing on activation strategies and measurable outcom

As a Customer Success Manager, you will be responsible for leading and managing the platform relaunch and onboarding, building and configuring the platform to the customers requirements and training customers in the platforms use. Run demonstrations of the platform to customers and prospective c

A tech company focused on customer success is seeking a Customer Success Manager in Greater London. This role involves maintaining customer relationships, providing proactive support, and utilizing data insights to enhance customer satisfaction. The successful candidate will have strong interpersona

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. We’re looking for a collaborative, hands-on leader to partner with our Chief Operating Officer in scaling Syntasso��

Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serves as the main point of contact with our valued customers. If you're looking for the next step in your career in Customer Success, this could be the right opportunity for you!. Optimove��

A healthcare technology company is seeking a Customer Success Manager to build relationships with NHS clients and ensure they maximize value from solutions. Ideal candidates should have experience in Customer Success or Sales, with a strong ability to analyze data and collaborate effectively.

A forward-thinking marketing technology company is seeking a Customer Success Manager to enhance client partnerships in London.

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. Customer Success, Account Management, or a client‑facing SaaS role (financial data experience a plus). The Customer Success Manager (CSM) role at AlphaSense is central to ens

A leading tech organization in the East Midlands is seeking a Customer Success Manager to enhance customer outcomes across its platform. The role involves managing the entire customer lifecycle, ensuring successful onboarding, product adoption, and relationship management.

Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. Develop

A leading technology firm in Greater London is seeking a Customer Success Manager. The ideal candidate has extensive experience in Customer Success or Technical Account Management and a strong background in enterprise-scale environments. You'll cultivate relationships with customers, ensuring they d

Deskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers organisations to manage their customer communications efficiently. Customer Success, Sales and Product. This is a hybrid role (3 days in‑office, Wimbledon HQ) reporting directly to t

Enterprise Customer Success Manager (CSM) / Strategic Execution Lead. You will work cross‑functionally with Product, Sales, and Support teams to advocate for customer needs and ensure our product continues to evolve based on real customer outcomes. Enterprise Customer Success, Strategy Consulting,

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact. Its award-winning pro

Submit your CV and a cover letter highlighting your technical customer success experience, ability to manage developer-centric accounts, and passion for driving customer outcomes. You’ll act as a trusted technical advisor, guiding customers through integration, enabling value realization, and ensu

Customer Success, Account Management, or customer-facing roles in SaaS or technical products. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Custo

A leading food industry company in Cambridgeshire is seeking a Technical Account Manager to play a pivotal role in maintaining customer relationships and coordinating teams. You'll manage critical paths, support product launches, and ensure that customer requirements are met consistently.

Customer Success Representative | QuantumLoopAI – Healthcare AI Startup. Every successful onboarding means faster care for thousands of patients — and direct revenue growth for us. As a Customer Onboarding Specialist, you’ll own that process end to end.

Evangelize Stripe customer success stories and customer success systems and processes. Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading

A leading investment services firm in West Yorkshire is seeking a Client Success Manager to enhance client outcomes and ensure compliance with regulatory standards.

The Customer Success team aims to provide exceptional personal service to our High Touch and Mid Touch B2B customers that will establish long-term, successful relationships with our partners, who will help us unlock tech industry opportunities for individuals worldwide. The Customer Success Manager

Candidates should have 5 years in Customer Success and a relevant degree. A leading information services provider is seeking a Customer Success Manager to join their global team in Greater London. Responsibilities include overseeing customer training, providing operational oversight, and identifying

A leading software company in Greater London seeks a Customer Success Lead to manage a team of Strategic Customer Success Managers.

Essential qualifications include a strong executive presence, analytical acumen, and extensive experience in customer success in enterprise SaaS. A leading retail pricing solutions company is seeking a Director of Customer Success Sales for EMEA. The role focuses on strategic success, retention, and

A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. This role involves onboarding users, managing relationships, and advocating for customer needs within the organization. The ideal candidate will have experience in the

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

Customer Success, Client Relationship Management, Account Management, or other customer facing relationship role; experience in a consultative B2B sales role is a significant asset. Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relations

We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence. Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring,. Data-driven approach to decision making with experience

A leading security technology firm is seeking a Customer Success Manager to own the post-sale experience for enterprise customers. This remote role supports customers across EMEA, focusing on proactive engagement and customer satisfaction.

A leading tech company is seeking a Customer Success Manager to oversee account management and enhance customer satisfaction in the UK.

Ideally experienced in a support or customer success role (especially for digital brands or membership platforms). Job Title: Customer Success & Member Support Representative. Customer Success & Member Support Rep.

A leading financial services company based in London is seeking a Customer Success Manager to enhance the client experience, drive product adoption, and manage key accounts.