Customer success jobs in Norwich - Page 13Create job alerts

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

Customer Success or Account Management. Customer Success Manager based in London. Manage the transition from "Closed-Won" to fully operational, ensuring complex investment teams are successfully integrated into the platform.

Board is looking for a dynamic candidate who has a proven customer success experience to support Board customers on their journey from prospects to active users and on to lifelong advocates of Board solutions. You know how to curate plans for customers that drive successful deployment, user adoption

The Director of Customer Success will play a key leadership role in operationalizing Customer Success across regions, driving excellence in onboarding, adoption, engagement, and advocacy. Own the post‑sale phase of the customer journey, for both new customer onboarding and existing customer succes

The successful candidate will strategize training implementations and drive customer adoption, ensuring measurable outcomes align with business goals. A leading SaaS company is seeking a Training Specialist to empower and enable Account Managers in delivering high-impact training to customers.

Work alongside Sales and Customer Success to learn the goals and objectives of new customers and translate those needs into a tailored onboarding process. Initiate a successful customer journey by ensuring customers complete required product trainings. Complete Post Event Customer Success Reviews to

A leading measurement company in the United Kingdom seeks a Customer Success Manager to manage client relationships and ensure successful campaign execution.

As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. Comfortable with testing new approaches to drive customer engagement

A leading software company in Greater London is seeking a Customer Success Manager to ensure high ROI for customers and drive revenue growth. The role involves managing key customer relationships, identifying upsell opportunities, and ensuring customer satisfaction to reduce churn.

A leading parking solutions company is seeking a Head of Customer Success to lead and manage the performance of the Customer Success function. The ideal candidate will have over 5 years of experience in customer support leadership and will be responsible for driving service delivery, managing teams,

As a Customer Success Consultant, you will play a critical role in ensuring our customers achieve success with our digital platforms. Serve as the primary point of contact for customers, maintaining relationships and driving deeper engagement with our platforms to support business success. Your effo

A leading SaaS provider in the UK is searching for a Head of Customer Success to enhance customer retention and drive strategic growth. The role focuses on fostering long-term relationships and adopting a customer-centric culture throughout the organization.

Candidates should have 2–4 years of experience in Customer Success or a SaaS role, strong communication skills, and the ability to build relationships. A leading market intelligence company in London is seeking a Customer Success Manager to ensure clients realize value from their platform investme

A leading AI time platform is seeking a Customer Support Associate in the United Kingdom. The successful candidate will provide support to U. This role involves working closely with customers during business hours and contributing to documentation and education initiatives.

A sports technology company seeks a Customer Success Specialist based remotely in the UK. The role involves managing a select portfolio of teams, providing training and support on athlete tracking technology, and driving business success through product demonstrations.

We are looking for a Customer Success Manager to join our team and play a central role in the experience our clients have with Etainabl. Develop reports and dashboards to track customer success and identify trends. The ideal candidate will have 2–4 years of experience in a customer success, accoun

As Client Success Manager, you will sit at the centre of a number of strategic global client relationships, helping to ensure platform solutions are implemented successfully, adopted effectively, and continually delivering value. We are partnering with a high growth business operating across program

As our first Customer Success manager in the UK, you’ll be a crucial bridge between our customers and Aikido Security’s platform, driving adoption, ensuring value realization, and protecting against churn. Medior/Senior profile with prior experience in customer success, technical account managem

As a Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practices. Operationalise clear success criteria and track per

As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, a

A leading game server provider seeks a Customer Success Operator to deliver effective support to players and server owners. This role involves handling customer inquiries and ensuring efficient problem resolution. Applicants should have strong communication skills, a problem-solving mindset, and pri

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo’s solutions. Strong background in customer

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

A B2B drinks industry startup in Greater London is seeking a Customer Service Assistant to manage day-to-day enquiries and enhance customer satisfaction. The ideal candidate will possess strong communication skills, attention to detail, and experience in customer service or a related field.

Customer Success, Account Management, sports performance environments, or similar high-responsibility roles. You’ll own strategic customer relationships end-to-end, not “support tickets. Own assigned customers end-to-end, relationship, retention, and expansion.

Ideal candidates have 3-6 years in Customer Success or Account Management with proven metrics ownership, strong analytical abilities, and native-level English skills. A leading AI video platform in Greater London is seeking a Customer Success Manager to oversee revenue retention and drive expansion

A fast-growing HealthTech startup is seeking a Customer Success Manager to build and nurture client relationships across its product suite.

This is an individual‑contributor role reporting to the SVP of Customer Success, operating as the global owner of the Scale CS motion and working closely with regional CS leaders, Customer Marketing, RevOps, Product, Support, and Technology to improve customer satisfaction, Gross Revenue Retention

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

Customer Success Manager, Enterprise page is loaded## Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185JLL empowers you to shape a brighter way. About the Role:**Our

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value

Customer-Obsessed: Everything we do is with the customer at the center, we go the extra mile to deliver a 5-star customer experience and view our customers success as our own. Are you a visionary Customer Success professional with a passion for cutting-edge AI? Do you thrive on empowering customer

Sales Enablement Lead - Customer Success / Revenue Growth L&D. Dedicated Mentorship: Learn directly from experienced managers who are invested in your success. Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

A leading technology firm in Greater London seeks an experienced Senior Customer Success Manager to empower customers through AI-driven solutions. The ideal candidate has over 5 years in a client-facing role within the AI or SaaS sectors, possesses strong communication skills, and a passion for cust

Acting as a trusted advisor to legal practitioners and tax professionals, the role ensures customers maximise value from LexisNexis solutions, supports change‑management initiatives, and contributes to client retention, growth and overall customer success. The Customer Success Manager delivers hig

Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how customer success at Beam works. This is a new function and you’ll be brimming with ideas about what great customer success looks like for our users, and excited to play a part in transfo

Een toonaangevend IT-bedrijf in het Verenigd Koninkrijk zoekt een Customer Success Engineer.

A leading cloud services provider in Greater London is seeking a Customer Success Area Lead who will be instrumental in enhancing customer satisfaction through strategic collaboration with sales leaders and investment teams. The ideal candidate has over 6 years of experience in Sales or Customer Suc

A leading mobile infrastructure services company in the UK seeks a Customer Success leader to enhance customer outcomes through strategic oversight and effective partner management. The role involves leading delivery excellence from concept to deployment while fostering a culture of customer advocac

A fast-growing US-based cybersecurity and compliance startup is seeking a Customer Success Manager / Inside Sales Contractor to support relationships with customers in a high-growth environment. The role combines customer success, account management, and inside sales.

A leading Education Technology firm in Greater London is looking for a Software Customer Success Manager.

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. The essence of our Custome

The Customer Success Team is at the heart of ACI customer experience. Inform/influence ACI strategy with account level “ground truth” and ideas to better enable our customers’ success objectives. A typical day at ACI for a Principal Customer Success Manager is:.

The role includes managing customer queries, ensuring timely case resolutions, and driving service improvements. Ideal candidates will possess strong problem-solving and communication skills, with experience in customer service. A leading public service technology company in Greater London is seekin

A leading HR technology company in Greater London is looking for a Manager of SMB Customer Success to lead a dynamic team focused on customer adoption and retention. The role requires proficiency in SaaS customer success strategies and a strong analytical mindset. You will drive initiatives using au

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

A healthcare technology firm in the UK is seeking an experienced Customer Success and Implementation Lead to enhance hospital onboarding and content management. The ideal candidate will have significant experience in customer success, a passion for technology, and a track record of managing complex