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Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

You wake up thinking about your customers’ success and go to bed making sure nothing is left hanging. Customer Success, Account Management, or Consulting role at a B2B SaaS company. You adapt to whatever’s needed to drive customer success at speed.

A progressive healthcare technology firm in Greater London is seeking a Customer Success Manager to drive onboarding and adoption for SMB customers. The successful candidate will build strong relationships, ensuring customers feel supported and engaged. Responsibilities include customer training, mo

Technical Success, Customer Success, Solutions Engineering, Implementation, or similar roles within SaaS or enterprise software. Maintain continuous communication with customers, aligning technical execution with business goals, success plans, and KPIs. Our London team is growing, and we are looking

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

Develop tailored Success Plans that translate customer goals into clear actions, milestones, and successful outcomes. We’re looking for a customer‑obsessed, strategic thinker who loves turning relationships into long‑term success stories. Commercial awareness without the hard sell — You can

A technology company based in Greater London is looking for a Customer Success Manager to manage relationships with elite clients. The ideal candidate should have over 3 years of experience in customer success or account management, and possess strong skills in client engagement and consultative sel

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Monitor

We are currently looking for a Customer Success Manager - REMOTE. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform. Collaborate with Sales, Engineering, and Customer Success leadership.

You have experience as a Customer Success Manager in SaaS or other tech enabled services. Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamle

Experience in software asset management, IT compliance, cybersecurity, customer success. Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Own a territory and manage license reviews across client customers.

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution.

Collaborate with Solution Architects and Customer Success teams during the seamless transition to the post‑sales process. Superior organizational skills, able to juggle multiple customers and shifting priorities. This strong foundation enables us to keep investing in our market‑leading platform

Previous experience as a Customer Success Manager is a major plus. Scaled Customer Success Manager. Run kick‑off meetings and periodic check‑ins across the customer lifecycle, acting as the main point of contact for accounts.

Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluen

Ideal candidates should have over 8 years of experience in Customer Success, strong consulting skills, and a passion for fostering customer success in a tech-savvy environment. A leading API platform company is seeking an experienced Customer Success Manager to drive post-sale strategy and engagemen

A leading cybersecurity startup in the United Kingdom is seeking a Customer Success Engineer to build the technical foundation for customer outcomes. You will be the founding member, ensuring customers derive maximum value and driving product adoption.

A dynamic internet intelligence provider is seeking a Customer Success Engineer to deliver exceptional service to customers. You will partner with the Customer Success team to handle support requests, guide customers through product usage, and advocate for their needs. The ideal candidate has at lea

As a Customer Success Engineer at Algolia, you will play a key role in ensuring our customers adopt, implement, and scale our search and discovery platform successfully. Work closely with your account’s Customer Success Manager to ensure the customer’s long‑term health through a world‑class

A leading Ed-Tech company in the United Kingdom seeks a Revenue Operations Manager focused on Customer Success. You will optimize customer operations, drive satisfaction through data insights, and collaborate with cross-functional teams.

In this strategic, global role, you will lead customer engagement and the end-to-end customer success strategy for our technology platform across all regions for one of our key global clients. You will work closely with our client, internal teams, and suppliers to design and deliver a robust custome

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

A pioneering technology firm based in Greater London is seeking a Customer Success Leader to drive the success of its AI-native CRM. This senior role involves hiring and mentoring Customer Success Managers, collaborating cross-functionally, and establishing key metrics to enhance customer engagement

Magnet Forensics is seeking a highly experienced, strategic, and customer-obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high-value, and mission-critical customers. The mission of the Flagship Customer Success Manager is to protect and grow Magn

A leading AI-powered platform provider in the UK seeks a Customer Success Manager to drive value and adoption for enterprise clients.

Develop and proactively maintain Customer Success Plans, tracking the customer’s key objectives, success metrics and driving value realization. Understand the customer’s business goals, challenges and success metrics to proactively deliver tailored solutions. Manage the customer across the entir

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. Get notified about new Customer Success Manager jobs in London Area, Un

A leading customer success platform is seeking a Senior Customer Support Associate to enhance customer satisfaction and support. Responsibilities include providing support via various channels, leading product training, and maintaining a high customer satisfaction level.

A leading Go-To-Market Intelligence Platform in London seeks a Customer Success Manager III to manage international enterprise accounts. Candidates should have 5+ years in customer success or account management, strong communication skills, and be able to work a minimum of three days per week from t

A global technology company in London is seeking a Technology Customer Success Lead. This strategic role involves driving customer engagement and success across regions for a key global client, maximizing platform adoption, and enabling effective use of technology.

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with excellence. This role is ideal for someone highly organised, analytical, and proactive, with strong operational discipli

A technology solutions provider in London is seeking a Technology Customer Success Lead to enhance client engagement and drive the success of their SaaS platform. You'll lead customer success initiatives across global markets, ensuring clients maximize their use of technology solutions.

Join as an early Customer Success hire to build best-in-class customer retention for a rapidly growing healthtech SaaS platform. You'll own the full customer lifecycle, from onboarding and training to renewals and upsells, driving both measurable customer outcomes and commercial growth. Possesses 3-

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. As a Customer Success Manager at Griffin, you will.

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong trackิดต่อ of driving customer success, retention,

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask

Our Customer Success Managers (CSMs) are trusted advisors, guiding customers from the point of sale through onboarding, project success, adoption, and renewals. Customer Success is integral to our long‑term success as a company. Contributes to the success of the Customer Success Team through mento

A leading technology company in the United Kingdom is seeking a Customer Success Manager to ensure customer satisfaction and successful product adoption. The ideal candidate will possess excellent interpersonal skills and a proactive mindset, aiming to drive customer success and identify further bus

Several years of SaaS customer success experience (essential). We’re looking for an experienced Customer Success Manager to join a fast-scaling SaaS company. You’ll need to be ambitious, credible in front of senior stakeholders, and comfortable speaking the language of customer success: metrics,

A leading digital adoption platform provider is seeking a Customer Success Engineer to enhance customer satisfaction through strategic guidance and implementation. This role involves delivering consulting and enablement services while actively monitoring customer utilization and driving adoption. Id

A leading software company in the United Kingdom is seeking an Entry-Level Customer Success Manager to join their team. This role requires at least 2 years of customer experience, excellent communication skills, and a passion for client success. You will support EMEA software customers, ensuring the

A leading SaaS company in the Greater London area is seeking a Senior Customer Success Manager to enhance client relationships and drive business value. Candidates should have over 3 years of experience in Customer Success or Account Management within a SaaS environment, strong communication skills,

A leading digital adoption platform provider is seeking a Customer Success Engineer in Greater London to enhance customer value and drive adoption of their solutions. The role involves delivering consulting services, leading projects, and closely monitoring customer health. Candidates should have ov