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Customer Success professional with a genuine, in-depth understanding of block management and property management finance?. Customer Success Manager – Property Management Software£45,000 – £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access an

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Monitor customer health and proactively address risks or dissatisfaction. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs.

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. As the business

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

Act as the customer's internal champion, effectively own and drive the internal resolution process for all customer issues, serving as the central point of contact between the customer and internal teams (Product Management, R&D, Support, etc. As a Customer Success Manager at XM Cyber, you are the t

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.

The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, soluti

A technology company is seeking an Account Management Associate in London to support Account Managers in delivering exceptional customer experiences. Candidates should have a Bachelor's degree and over a year of experience in customer-facing roles, preferably in SaaS. Responsibilities include produc

A leading SaaS security firm is seeking a Customer Success Manager in London. The successful candidate will be responsible for building relationships with customers and driving revenue growth through effective sales strategies.

Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high-touch interventions and "High Maturity" customers to automated innovation paths. Customer Adoption and Success Manager.

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct

Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. You will help customers achieve their goals, and thi

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

A leading IT services firm in Greater London offers a Customer Success Internship designed to provide practical experience in managing client relationships and learning about AI-driven solutions.

A software development solutions provider in the United Kingdom is seeking a Founding Customer Success Manager to guide users towards product adoption. Ideal candidates should have experience in customer success within the SaaS sector, as well as strong communication and problem-solving skills. The

A leading educational solutions company in the United Kingdom is seeking a Manager, Customer Success to lead a team of specialists in enhancing customer engagement throughout the customer lifecycle. The ideal candidate will have over 5 years of experience in Customer Success and proven team manageme

As ourCustomer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live.

This role involves understanding customer needs, developing commercial leads, and assisting in product introductions.

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. Ideal candidates will possess stron

A technology company in Greater London seeks an experienced Customer Success Lead to manage relationships with clients and ensure satisfaction. This role includes owning customer deployments, collaborating with stakeholders, and making data-driven decisions to improve outcomes.

This position offers a chance to influence customer outcomes and shape the success of the organization. A leading SaaS company in London is seeking a Senior Manager of Customer Success to lead a team of 8 across European markets. This role involves driving customer retention and expansion while defi

A leading analytics company is seeking an experienced Enterprise Customer Success Manager to enhance customer satisfaction and drive adoption across strategic accounts. The role involves managing relationships with key stakeholders, guiding customers through their lifecycle, and collaborating cross-

Build and maintain Success Plans for accounts, including objectives, success metrics, risks and milestones. Customer Success or Account Management, ideally in SaaS, data or B2B subscription environments. Reporting to the VP of Customer Success, this is a dynamic, client-facing role suited to someone

As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live. Since our founding, we’ve empowered more than 400 customers across Europe and beyond - including vending operato

Build and execute structured Success Plans aligned to customer KPIs. Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Deliver training and enablement to ensure customers achieve measurable outcomes.

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. And we need a passionate Customer Success Manager like you to help us get there. As a Customer Success Manager, you'll have the opportunity to culti

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

Customer Success Manager - Tax Software page is loaded## Customer Success Manager - Tax Softwarelocations: London: Chippenham: Birmingham UK: Bristol: Petersfieldtime type: Full timeposted on: Posted Todayjob requisition id: R0018823* Competitive Compensation and Benefits* Home Offic

Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team!. Support Customer Success Associates with administrative tasks, share customer feedback, and h

The Customer Success Lead will operate as a player‑manager, leading the day‑to‑day execution of the Customer Success team while also owning and managing a portfolio of strategic customer accounts. The Customer Success Lead will shape team strategy, operational excellence, and scalable processe

As the Customer Success Director, you will be one of the most senior members of the Customer Success team, retaining and growing one of impact. Manage a dynamic team of Customer Success Managers to drive strategic growth for one of the company’s largest clients. The Customer Success Director will

A cybersecurity leader is seeking a Senior Customer Success Engineer to provide technical solutions to customers. The role involves supporting the adoption of the Darktrace platform, conducting deployment reviews, and engaging with various customer stakeholders.

The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. The Customer Success Manager is a client-facing position within our Sales Enablement team, under the Operations de

Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe. Customer Success, Program Management, Partner Management, or Operations within mobility, transportation, aviation, automotive, or similarly complex operational environments.

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Help our largest customers drive procurement success on the Zip platform. Maintain high levels of customer engagement and sa

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Previousclient facing experience with ideally previous customer success experience. Prior customer success experience within financial or SaaS industry.

As a Customer Success Specialist, you’ll put customers first—driving onboarding, deployment, adoption and value realisation of Cisco software. Customer Success & Service Delivery. You’ll work closely with customers, Cisco, and internal Computacenter teams to shape adoption strategies, identify

Work in close synergy with sales and technical teams to drive customer loyalty and satisfaction, ensuring a cohesive approach to long‑term customer success. At least 5 years of experience in the software industry as a Customer Success Manager, with a proven track record of driving measurable busin

A Customer Success Managers responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself. Proven work experience as a Customer Success Manager

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. Our CSMs are seasoned customer success and t

A dynamic technology startup in the United Kingdom is looking for a Customer Success Manager. The role involves leading onboarding processes for new clients, nurturing relationships, and developing customer retention strategies.

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. Serve

At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team, you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in y