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This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Customer Success for what it truly is a strategic driver of growth, retention, and long-term customer value, • Collaborate with global CS leadership to align on programs, frameworks, and best practices, balancing global consistency with local nuance, • Act as the regional voice of the cust

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Experience with change management and driving customer adoption of new technologies. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while or

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Monitor customer health and proactively address risks or dissatisfaction. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs.

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. As the business

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support.

This role offers the opportunity to provide marketing and operational support while managing customer service through various channels. A national retail support organization is seeking a Customer Relations Assistant on a part-time job share basis in London.

As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and the Product Team – guaranteeing the growing international Nosto clientele a professional experience with Nosto and maintaining Nosto’s position as the global leader in personalization. Joining

A leading technology partner is seeking a Customer Success Team Lead in the United Kingdom to shape the Customer Success function. Candidates should have extensive experience in Customer Success with SaaS, leadership experience, and fluency in both German and English. This fully remote role involves

We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help the world’s top law firms adopt, scale, and succeed with Legora. Help build and refine our Customer Success playbook, contributing ideas and exe

The role involves handling customer enquiries, processing orders, and providing technical advice to customers. Ideal candidates should have excellent communication skills, a sales-driven mindset, and be able to build strong customer relationships.

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn. Successful candidates wil

Lettings Sales Executive (with Customer Support responsibilities). Interest in customer support and client‑facing operations.

If a customer is at risk, the Head of Customer Success should hear about it from you, not from the customer. The Enterprise Customer Success Manager owns Sedna's most commercially significant customer relationships. The Head of Customer Success is there for strategic decisions and unusual situations

Develop and execute account‑level success plans, going beyond platform metrics to connect to the customer's broader alumni strategy as it ties into their larger corporate strategic goals, which you will identify and align on continuously with the customer. Bring structured, evidence‑based custom

A leading digital marketing firm in London is seeking a Customer Success Manager to engage with clients and enhance their online marketing strategies. The ideal candidate should have at least 3 years of experience in paid digital advertising and a strong customer success background. In this hybrid r

The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. Proven success developing and expanding re

Build and execute tailored customer success plans to ensure consistent value delivery and proactively address any challenges or barriers to success. The Head of Customer Success provides leadership to a crucial function within service and operations. Drive customer enablement initiatives through onb

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to retention of existing client relationships and revenues at scale. Experience in customer success, account management, or a similar role, preferably within t

Develop and execute Customer Success Plans that align Jedox capabilities with the customer’s business objectives, planning processes, and transformation roadmap. Ensuring customer success and satisfaction is your top priority. Customer Success, Consulting, Account Management, or Presales within a

Sauce Labs is ramping up our Customer Success team to proactively help our customers leverage our platform to impact their business. We're looking for someone who is passionate about making their customers successful, proactive in solving challenges, and can represent their customers’ needs within

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

A leading technology company in the UK is looking for a Customer Success Manager to drive the adoption of their SAM4 technology among industrial clients.

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Guide customer on org strategy, govern

We know success is built on collaboration, both internally and with customers. Our results-first mindset delivers tangible results for customers. We release new features based on customer feedback swiftly, and we sort issues before they can impact profitability.

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. You’ll have the freedom and responsibility to influence processes, set best practices, and define what exceptional service looks like for our customers—the “Neat” way that sets us apart. Be a tr

The Customer Success Manager at Deepki will take charge of managing and supporting our customers in the deployment of our SaaS software solution. Supporting customers in the operation and adoption of the application throughout the duration of the contract to ensure long-term customer loyalty. Custom

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Own customer success from paid trial through steady–state usage, supporting conversion of paid trials into full

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As we con

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to dev

Successful candidates will have extensive experience in Customer Success within a SaaS environment, preferably in cybersecurity. A leading cyber resilience firm in the UK is seeking a Senior Customer Success Manager to join their Customer Experience team. The role focuses on managing customer relati

Customer Enablement & Education: Drive customer enablement initiatives through onboarding, training, and education programs to support sustained user adoption and platform success. The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, susta

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Provide ongoing product enablement for customers across product catalogue.

In this role, you will be responsible for resolving customer issues, providing hands-on technical support, and fostering client relationships.

A leading B2B SaaS company in the UK seeks an experienced Customer Success Manager to oversee a portfolio of approximately 100 accounts. The ideal candidate will have at least 3 years in a similar position and a proven success record in driving account growth.

A prominent technology firm is seeking a Bilingual French Customer Success Manager in Reading, UK. The ideal candidate will have strong analytical skills, fluency in both English and French, and a proactive approach to customer engagement. This position is crucial in delivering a consistent and impa

A leading search technology firm in Greater London is seeking a Customer Success Manager to champion customer success, drive adoption, and ensure overall satisfaction. You will work with various teams to increase customer value and retention while conducting product training and implementing strateg

A leading technology company in Greater London seeks a Solutions Engineer to enhance customer success and product experience. You will manage customer journeys, provide technical support, and translate feedback into actionable insights while fostering strong relationships with clients.

A leading eCommerce intelligence platform seeks an Enterprise Customer Success Manager to support its clients in achieving their goals. Ideal candidates will have customer service experience in eCommerce, excellent communication skills, and a proactive approach.

Deeply understand each customer’s business goals, use cases, and success criteria. Customer Success Manager – B2B SaaS (Enterprise / Mid-Market). A fast-growing AI Video SaaS company with millions of global users is expanding its Enterprise & Mid-Market Customer Success team.

As a Manager of Customer Success at Anthropic, you'll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge an

Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Act as a technical subject matter exp

Apply discovery techniques to work with customer contacts of various personas, from IT, Cloud, and Security administrators to C-Suite executives* Document and utilize the values statements and needs of Darktrace customers* Have a mindset of taking ownership over your quota number and KPIs to improve

This is a pivotal customer engagement role responsible for driving customer success, engaging with our partners, orchestrating mission‑relevant workstreams, renewals, and expansion while serving as the critical bridge between our customers, partners, delivery teams, sales organization, engineering

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. C

We are hiring a Customer Success Manager to drive value through measurable outcomes for our strategic customers. Become a trusted advisor for customers around best practices for progressing their compliance journey, establishing, nurturing, and expanding relationships within each customer organizati

A leading in-store media solutions company is looking for a German Speaking Customer Success Manager in Greater London. Relevant experience in project management and customer service is preferred.

A workforce management technology company is seeking a strategic leader for Customer Success. This role focuses on bridging the gap between Enterprise clients and self-serve users, driving revenue growth through upselling and proactive customer support. The ideal candidate will implement AI-driven s