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About the role \n As the Assistant Branch Manager, you will support the Branch Manager in leading and developing a dedicated team to deliver exceptional customer service, drive branch performance, and ensure operational excellence. You will act as a role model, inspiring your team to achieve sales targets and maintain high standards of clinical care. \n Responsibilities \n\n • Assist in managing the daily operat...\n\n \n ZIPC1_UKTJ

Ocean Export Manager (Mon-Fri 08.45-17.15. Office based) \n We are seeking an experienced and motivated Export Ocean Freight Manager to oversee and manage the day-to-day operations of our clients Ocean Export department. The successful candidate will be responsible for leading a team, ensuring operational excellence, maintaining strong customer relationship and driving service quality whilst ensuring compliance with industry regulations. \n The ideal candidate will have a strong background in freight forwarding, ocean exports and operational management, with excellent working knowledge of CargoWise. \n Operational Management \n\n • Manage the daily activities of the Ocean Export department.\n, • Oversee export shipments from booking through to final destination.\n, • Ensure all shipments are processed accurately and within agreed service levels.\n, • Ensure all export documentation is completed correctly and in compliance with international shipping regulations.\n, • Maintain excellent relationships with container shipping lines, overseas agents, hauliers and other service providers.\n\n Team Leadership \n\n • Lead, motivate and develop the Ocean Export team.\n, • Conduct performance reviews and support employee development plans.\n\n Financial Responsibilities \n\n • Ensure all shipment files are billed accurately and within required timescales.\n, • Monitor departmental profitability and gross profit performance.\n, • Approve supplier invoices and resolve any discrepancies.\n, • Identify opportunities to maximise revenue and improve margins.\n\n Compliance & Quality \n\n • Ensure compliance with HMRC requirements, UK/EU customs regulations and company procedures.\n, • Maintain awareness of industry regulations and market changes.\n, • Support internal and external audits when required.\n\n Systems \n\n • Utilise and maintain accurate records within CargoWise One.\n, • Produce departmental reports and KPI metrics using CargoWise and internal reporting tools.\n\n Skills & Experience Required \n Essential \n\n • Minimum 5 years' freight forwarding experience within Ocean Exports.\n, • Previous supervisory or management experience.\n, • Strong operational knowledge of FCL and LCL export shipments.\n, • Proven experience using CargoWise One.\n, • Excellent understanding of international shipping documentation and procedures.\n, • Strong commercial awareness and financial understanding.\n, • Excellent communication and customer service skills.\n, • Ability to work under pressure and manage multiple priorities.\n, • Strong problem-solving and decision-making abilities.\n\n Desirable \n\n • Customs clearance knowledge.\n, • Dangerous Goods awareness.\n\n Key Competencies \n\n • Leadership\n, • Team Development\n, • Customer Focus\n, • Commercial Awareness\n, • Attention to Detail\n, • Planning & Organisation\n, • Problem Solving\n, • Communication\n, • Relationship Management\n, • Results Driven\n\n Benefits \n\n • Competitive salary\n, • Pension scheme\n, • Annual leave entitlement\n, • Career development opportunities\n, • Company training programmes\n, • Employee assistance programme\n, • Performance-related bonus (where applicable)\n\n

We have an exciting opportunity to join our well-established client based in Tottenham. They are looking for an experienced Transport Controller with a valid counterbalance forklift certificate to join their friendly team. This is a fantastic opportunity for a long-term position. Job description and purpose: To arrange the most cost-effective and time-sensitive transport of products from the client to various destinations To ensure and supervise all deliveries, inclusive of mailin-dat collections. To prioritise, supervise FLT operatives & collection drivers to ensure correct and safe means of loading. Key/Essential skills: A full knowledge of the range of services provided by the client (familiar with Shuttleworth, LHT, Destiny Couriers, Equator) To gain a full working knowledge of the Warehouse/Goods In/Transport and the way it operates To manage the daily operations of the outer yard, including all goods-in and goods-out operations, all deliveries and collections by Postage and Pallet Delivery suppliers and providers. Provide concise costing of transport. Scan delivery notes into Shuttleworth, produce GRN’s & run Goods In bin report at frequent intervals Update Shuttleworth with stock delivered to the client following Goods into stock process Provide/Record accurate transport cost reports when requested. Cross-training on critical operation daily functions to be provided to suit daily business demands Control TASS stock movements and any required tasks associated with, involving business trips to TASS (every 2 months) To help be responsible for the safekeeping of warehouse/goods in vehicles and property. To be able to deal effectively and efficiently with queries and correspondence. To undertake any other support task as requested by the Warehouse & Transport Manager. Good timekeeping and attendance. Work overtime at relatively short notice and to move to any of the other shifts to cover for holidays and sickness as and when required (this could mean moving your shift to start at 7 am) Safely moving pallets around the loading bay using a pump truck and handling boxes in accordance with health and safety procedures. And any other reasonable management request Requirements: At least 2 years’ experience in a similar role Counterbalance Forklift driving experience is essential – must hold a valid e certificate from a recognised body (not in-house); min 3yrs forklift experience Good verbal and written communication skills, methodical with attention to detail. Able to understand and follow written and verbal instructions. Generate solutions to meet the customer requirements. Shuttleworth, Courier, TNT, FedEx, UPS, DHL etc platforms experience Great UK geographical knowledge for parcel delivery Flexible and able to cope under pressure and demonstrate a level of emotional control and resilience. Able to maintain good discipline and standards, initiative, and drive. Should be willing and able to work overtime at relatively short notice and to move to any of the other shifts to cover holidays and sickness as and when required. Ability to work on own initiative and as part of the team. * Detailed, concise reporting. Hours and salary: Core hours Monday to Friday 9 am – 5:30 pm You may be required to change to an earlier start time to cover holiday and sickness. Some weekend work will be required, so you need to be flexible with your availability. Hourly pay rate:£14.47 28 days annual leave inclusive of 8 bank holidays Online payslips Weekly pay Workplace Pension Long-term placement Although a temporary role, for the right candidate this is a long-term ongoing position which offers in the future the opportunity for a permanent contract. If you feel like you may be the candidate we are looking for and meet the requirements, please submit your CV now! We will only contact applicants who meet above criteria. Planwell Recruitment is an equal opportunities employer

About the role Are you a natural leader with a passion for delivering outstanding customer service? Join Scrivens Opticians & Hearing Care as a Branch Manager, where you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. You will inspire and support your team to deliver exceptional service, drive business growth, and maintain high professional standards in a customer-focused environment. Responsibilities Lead and motivate your team to consistently provide outstanding customer service Manage all branch operations, including meeting sales targets and driving business growth Oversee staff training, coaching and performance management Ensure every customer receives expert advice and the highest quality of care Oversee stock management, compliance, and day-to-day branch efficiency Support and collaborate with Optometrists and Hearing Aid Audiologists to maintain clinical excellence Engage with the local community to promote the branch and build strong customer relationships Maintain compliance with Company policies, health and safety standards and regulatory requirements What we're looking for We are seeking an experienced retail manager, ideally with a background in optics, audiology, or healthcare. You should possess strong leadership and people management skills, combined with a customer-first mindset and excellent communication abilities. Commercial awareness is essential, along with a proactive, hands-on approach to solving problems and developing your team. Basic I.T. skills and familiarity with point-of-sale systems are also required. If you thrive in a fast-paced, customer-focused environment and want to drive business performance, this role is for you. What we offer Competitive salary with performance-based incentives Opportunities for ongoing training, career progression and personal development The chance to lead and develop a supportive, passionate team A family-run company culture that values professionalism and a personal approach A rewarding benefits package including staff discounts and pension scheme 28 days annual leave including bank holidays (pro-rata) Generous staff discount scheme TPBN1_UKTJ

THE CLIENT Our client is an established mechanical engineering and building services specialist, delivering mechanical and HVAC solutions across a range of sectors. With a strong focus on quality, technical expertise and customer satisfaction, the business offers a collaborative working environment and the opportunity to contribute to projects from initial design through to installation and completion. THE ROLE The Mechanical Project Engineer will support the Mechanical Project Manager and Contracts Manager in delivering mechanical, HVAC and building services projects from handover to completion. Responsibilities include conducting site surveys, reviewing technical drawings and specifications, coordinating designs, materials and subcontractors, monitoring project programmes and providing technical support to site teams. You will liaise with clients, consultants and suppliers, help manage project variations, costs and risks, and ensure works comply with specifications, quality standards and health and safety requirements. You will also support testing, commissioning, defect resolution and the preparation of project handover documentation. Travel to sites across the UK, including occasional overnight stays, will be required. THE IDEAL CANDIDATE The successful candidate will have experience in mechanical engineering, HVAC or building services, with a good understanding of technical drawings, project coordination and site-based delivery. Strong organisational, communication and problem-solving skills are essential, alongside the ability to manage priorities and build effective relationships with clients, suppliers and contractors. Knowledge of project planning, procurement, RAMS and commissioning would be advantageous. You will be proactive, detail-oriented and committed to delivering high-quality projects, with a willingness to travel throughout the UK as required. If you wish to hear more about this Mechanical Engineer role, then please apply with an updated copy of your CV, or contact Lewis in our London office on (phone number removed)

Lead Modern Digital Services That Make a Difference Enfield Council is delivering an ambitious Digital, Data & AI Strategy, supported by a major programme of technology modernisation, cloud adoption, cyber security improvements and digital transformation. We're looking for an experienced Cloud & Infrastructure Manager to lead the operational delivery of our Microsoft cloud and infrastructure services and help build the secure, reliable and modern digital foundations that support services across the Council. Reporting to the Head of Infrastructure & Solution Design, you will lead the day-to-day operational management of the Council's cloud and infrastructure services, ensuring they remain secure, resilient, high-performing and fit for the future. You'll be responsible for the operational leadership of Microsoft Azure, Entra ID, Microsoft 365 and related infrastructure services, while managing a skilled team of engineers and technical specialists. You'll drive service improvement, strengthen operational governance, and ensure services are delivered in line with Council policies, procedures and security standards. This role is ideal for someone who enjoys leading people, improving services and helping deliver technology that makes a real difference. • Leading and developing a high-performing cloud and infrastructure team., • Managing the availability, security, resilience and performance of Microsoft Azure, Entra ID and Microsoft 365 services., • Ensuring teams operate in accordance with Council policies, governance frameworks and best practice., • Driving continuous service improvement and operational excellence., • Supporting major digital transformation, cloud modernisation, cyber security and technology refresh programmes., • Managing suppliers, service performance, risks and operational delivery., • Working collaboratively with architecture, cyber security and delivery teams to ensure successful outcomes across the Council's digital portfolio. We're seeking a collaborative and motivated technology leader with strong experience of Microsoft cloud technologies, infrastructure operations, IT service management and people leadership. You'll be passionate about developing teams, improving services, managing operational risk and delivering excellent customer outcomes through technology. • Be part of a major Digital, Data & AI transformation programme., • Work across an exciting portfolio of modernisation, cloud and cyber security initiatives., • Influence the future of digital services within one of London's largest councils., • Develop talented technical teams and deliver meaningful change for residents and staff. This role operates on a hybrid basis with a minimum expectation of two days per week working from Enfield Civic Centre. Be Bold. Make a Difference. Show You Care. Join us and help deliver the secure, reliable and modern digital services that power Enfield's future. If you have any difficulties accessing this information, please contact Mark Aylwin , for an informal discussion. If you have any difficulties accessing this information, please contact Andy Kingsbury, Senior Recruitment Advisor on or . We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. • An excellent pension through the Local Government Pension Scheme (LGPS)., • Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas., • A blend of remote and office based working for most roles., • Interest free season ticket loan repayable over three or ten months., • Career development and learning experiences from a range of training courses and learning methods., • Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family., • Health and leisure discounts and tax-free bikes for work., • 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. Certain posts in the Council are 'politically restricted' which means that staff employed in these posts may not undertake political activities either in or outside the workplace and therefore if candidates are affiliated with any political party, we may not be able to proceed with their application. Proud member of the Disability Confident employer scheme Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr

Location: Edmonton Centre, Enfield Client: Enfield Council Directorate: Housing & Regeneration Contract: Initial 3-Month Contract Reason for Vacancy: Additional resource/project support Enfield Council is seeking an experienced Repairs Manager to lead the delivery of housing repairs, disrepair management, damp and mould remediation, and compliance activity across its housing portfolio. Reporting into the Property Services team, you will be responsible for ensuring high-quality repair services, managing housing disrepair cases, driving compliance with HHSRS requirements, and overseeing the Council's response to damp and mould in line with Awaab's Law. This is a hands-on management role requiring strong technical knowledge, contractor management experience, and a proven track record of delivering responsive repairs and compliance services within a social housing environment. • Lead the management of responsive repairs, housing disrepair cases, and compliance-related works., • Oversee the investigation, diagnosis, and remediation of damp and mould cases across the housing stock., • Ensure compliance with Awaab's Law, HHSRS, and all relevant housing legislation., • Manage pre- and post-litigation disrepair cases, working closely with legal teams and external surveyors., • Oversee property inspections and risk assessments to ensure homes are safe and compliant., • Manage contractors, consultants, and operational teams to deliver repairs and compliance programmes., • Monitor contractor performance, service standards, and KPI delivery., • Drive service improvements and implement measures to reduce disrepair claims and recurring repairs issues., • Handle complex resident complaints and ensure a customer-focused approach to service delivery., • Maintain accurate performance, compliance, and budget reporting., • Support audits, regulatory inspections, and Housing Ombudsman investigations., • Significant experience working as a Repairs Manager, Property Services Manager, Maintenance Manager, or similar within Social Housing or Local Government., • Proven experience managing housing repairs, disrepair cases, and contractor performance., • Strong understanding of housing legislation, HHSRS, and repairs compliance requirements., • Experience dealing with damp and mould investigations and remediation programmes., • Knowledge of Awaab's Law and its impact on housing repairs services., • Strong understanding of building pathology, property defects, and repairs diagnostics., • Experience managing budgets, performance targets, and service improvement initiatives., • Excellent communication, stakeholder management, and problem-solving skills., • Experience within a Local Authority or Housing Association environment., • Professional qualification in Building Surveying, Construction, Housing, or a related discipline., • Membership of RICS, CIOB, or CIH. #J-18808-Ljbffr

Paint Shop Manager (Industrial Coatings) Location: Dukinfield, Greater Manchester – on-site Salary: £43,000–£48,000 per annum, depending on experience Contract: Permanent, full-time Hours: 37.5 hours per week, day shift, typically 6am–2pm. Flexibility may be required to support operational demands. Are you an experienced industrial wet paint professional ready to take ownership of a paint shop and help build its future? At Northpoint, we're looking for a hands-on Paint Shop Manager to oversee our two industrial wet paint booths. This is an opportunity to put your technical experience into practice, shape how the department operates and build and lead a team as production increases. You could be an established manager looking for a new challenge, or an experienced supervisor or team leader ready to take the next step. Why work for us? £43,000–£48,000 salary , depending on your experience. Permanent employment from day one. Employee Ownership Trust bonus scheme , with the potential for up to two bonuses per year, subject to company performance and scheme eligibility. Group Life Assurance of three times your annual salary , following six months' service. Day shifts with a typical 2pm finish. Company pension scheme through auto-enrolment. Holiday entitlement: 25 days annual leave + All public/Bank holidays Career development , with the opportunity to grow your management responsibilities as the operation expands. A supportive working environment where your practical knowledge and ideas can make a difference. About Northpoint Established in 1976, Northpoint is an employee-owned business specialising in protective and decorative coatings. From our Dukinfield facility, we provide powder coating and wet paint services for customers across sectors including water, oil and gas, marine, defence and infrastructure. We take pride in the quality of our work and in understanding what our customers need. Our values include responsible working, fair business practices and opportunities for our people to learn and develop. As an employee-owned business, we also recognise the shared contribution our people make to our success. About the role You'll take responsibility for the day-to-day running of our wet paint operation, organising workloads and making sure work is completed safely, efficiently and to the required standard. Initially, this will be a practical, hands-on role, with regular involvement in painting, troubleshooting and maintaining standards. As production increases, your responsibilities will develop to include building, training and leading a larger team. Working closely with production, quality and senior management, you'll help establish effective processes and have the confidence to challenge or stop work where safety or quality requirements are not being met. What you'll be doing Managing the daily operation of two industrial wet paint booths, prioritising work against production schedules and customer deadlines. Taking a hands-on approach to paint application and providing technical support where needed. Ensuring the correct preparation, paint systems, colours, finishes and application techniques are used. Checking quality throughout the process, identifying coating defects and addressing non-conformances and rework. Organising and supporting paint operatives, developing the team as production grows. Maintaining safe, tidy and well-organised working areas, following Health and Safety, COSHH and environmental procedures. Monitoring paint and consumable usage to reduce waste. Ensuring spray guns, pumps and associated equipment are used correctly and maintenance requirements are addressed. Completing and overseeing production, quality and inspection records. Working with colleagues across the business to resolve problems and keep jobs moving efficiently. What we're looking for You'll need: Practical experience of industrial wet paint spraying within a manufacturing, engineering or industrial coatings environment. A sound understanding of paint preparation, mixing, application and finishing, including working to coating specifications. Experience using industrial spray equipment, with the ability to learn additional systems. The ability to recognise coating defects, investigate problems and maintain consistent quality. Experience coordinating work, supporting colleagues or supervising a team, with the confidence to take on wider management responsibilities. A practical understanding of safe working procedures and COSHH. Good organisational and communication skills, with a dependable, proactive approach. You'll enjoy getting involved, take pride in doing a job properly and be comfortable balancing production deadlines with safety and quality. Helpful, but not essential The following would be an advantage: Previous responsibility for multiple paint booths or a paint department. Experience with conventional pot guns, airless, air-assisted airless or 2K plural component spray equipment. Knowledge of shot blasting, blast profiles and surface cleanliness standards. Experience with high-build epoxy, polyurethane or specialist protective coating systems. Experience in heavy engineering, fabrication, structural steel or similar environments. Coating inspection knowledge or relevant supervisory, coatings or inspection qualifications. Experience training and developing paint operatives. You don't need experience with every system listed. We welcome applications from people with strong industrial wet paint experience and leadership potential, with training and development available to build on your existing skills. Interested? Apply with your CV and a brief outline of your industrial wet paint experience, including any responsibility for supervising people or organising production. TPBN1_UKTJ

The Operations Manageris responsible forleading and managing warehouse and transport operations, ensuring the safe,efficientand cost-effective movement of goods whilst delivering exceptional service to customers. The role provides leadership to Warehouse Supervisors, Transport Supervisors and operational teams, ensuring operational performance, colleague engagement,complianceand continuous improvementobjectivesare achieved. Working closely with the senior leadership team, the Operations Manager drives operational excellence,maintainshigh standardsof health and safety, and supports the delivery of the organisation's strategicobjectives. Operational Leadership • Provide overall leadership and management of warehouse and transport operations., • Directly manage Warehouse Supervisors and Transport Supervisors, ensuring clearobjectives, performanceexpectationsand accountability., • Monitor daily operational performance and ensure workloads are effectively planned and resourced., • Conduct regular operational meetings with supervisors to review priorities,performanceand service levels., • Drive a culture of accountability,teamworkand continuous improvement throughout the operation., • Support the implementation of operational projects and business improvement initiatives., • Ensure customer requirements and service expectations are consistently achieved. Warehouse Management • Oversee all warehouse activities, • Ensure stock is accurately managed andmaintainedat all times., • Take ownership of stock integrity and inventory accuracy., • Lead stock investigations and implement corrective actions., • Ensure warehouse processes are compliant,efficientand aligned with businessobjectives., • Review warehouse performance andidentifyopportunities to improve productivity and service. Transport Management • Provide leadership and support to Transport Supervisors., • Ensure transport operations are effectively planned and executed to meet customer delivery requirements., • Monitor transport performance, drivercomplianceand fleet utilisation., • Support driver performance management,coachingand development activities., • Oversee transport compliance, vehiclecomplianceand operational standards., • Support accident,collisionand vehicle incident investigations., • Ensure all transport operationscomply withrelevant legislation and company policies. Health, Safety and Compliance • Promote andmaintaina strong health and safety culture across all operational functions., • Ensure safe systems of work are implemented and adhered to., • Lead operational compliance activities relating to warehouse and transport operations., • Manage and investigate accidents, incidents, near misses and safety concerns., • Take ownership of incident reporting systems and follow-up actions., • Conduct regular safety reviews and drive continuous improvement in operational safety., • Ensure weekly fire alarm testing and other compliance activities are carried out in line with company requirements. People Management • Lead, motivate and develop supervisors and operational colleagues., • Conduct regular one-to-one meetings, coachingsessionsand performance reviews., • Support succession planning and employee development., • Manage colleague performance issues fairly and consistently., • Encourage employee engagement and promote positive working relationships., • Ensure staffing levels are appropriately managed to support operational requirements., • Authorise and manage operational overtime budgets in line with business requirements. Commercial and Operational Performance • Participate in weekly commercial stock meetings., • Monitor operational KPIs, service levels and productivity metrics., • Analyse operational performance and implement improvement plans whererequired., • Support budget management and cost-control initiatives., • Drive efficiencies across warehouse and transport operations., • Ensure operational resources are utilised effectively and sustainably. Continuous Improvement • Lead operational efficiency and business improvement projects., • Review existing processes and implement best practice solutions., • Encourage innovation and employee involvement in continuous improvement initiatives., • Work collaboratively with other departments to improve operational effectiveness., • Support business change programmes and operational development plans., • Proven experience in an Operations Manager, Warehouse Manager, Transport Manager or similar leadership role., • Strong leadership and people management experience., • Demonstrable experience managing warehouse and transport operations., • Knowledge of health and safety legislation and operational compliance requirements., • Experience of stock control and inventory management., • Strong understanding of transport andlogisticsoperations., • Experience managing operational performance through KPIs and reporting., • Excellent communication and interpersonal skills., • Ability to coach, motivate and develop teams., • Strong problem-solving and decision-making capabilities., • Experience driving continuous improvement and operational change., • Proficient in Microsoft Office and operational management systems., • Strong leadership presence with the ability to inspire and influence others., • Highly organised with excellent planning and prioritisation skills., • Commercially aware and results focused., • Proactive with strong drive and initiative., • Structured and detail-orientated approach., • Ability to remain calm under pressure and make informed decisions., • Strong collaboration and relationship-building skills., • Committed tohigh standardsof customer service and operational excellence., • Positive,enthusiasticand accountable., • Team-focused with a hands-on management style. Key Performance Indicators (KPIs) Performance in the role will be measured against the following key performance indicators: • Customer service and delivery performance., • Warehouse productivity and accuracy levels., • Stock accuracy and inventory integrity., • Transport performance and fleet utilisation., • Health and safety performance metrics., • Compliance audit results., • Employee engagement and retention., • Operational cost control., • Overtime management., • Continuous improvement project delivery., • Accident and incident reduction., • Overall operational efficiency and service excellence. #J-18808-Ljbffr

Reporting to Thames Water, the Area Operations Manager (Water) oversees end-to-end performance across water networks in Enfield, covering repair and maintenance. This full-time, permanent post suits someone with proven operational leadership, contractor management and health and safety expertise, plus a strong grasp of water supply infrastructure. Responsibilities include ensuring all work by direct teams and third-party contractors is completed safely, on time and efficiently, with a zero-compromise approach to public health. The position offers a salary of up to £65,000 per annum, dependent on skills and experience. The successful candidate will protect essential water services for millions of customers and local communities. We are looking for an Area Operations Manager to join Thames Water on a full-time, permanent basis. In this exciting and high-profile position, you will have the opportunity to play a key role in creating and delivering ‘life’s essential service’ of water supply for our millions of customers, and for the communities we serve, both today and in the future. As an Area Operations Manager, you will be accountable for the end-to-end performance of your area across Water Networks, including Repair and Maintenance. Your role is vital in ensuring that all operational activity is carried out by Thames Water and 3rd party contractors in a safe, timely and efficient manner with a zero-compromise approach to health, safety and public health. You will be responsible for the operational and financial performance, consisting of a budget of up to £5m and a customer base of around 1 million. It will be the area managers' responsibility to ensure that outputs are aligned with and support Thames Water’s Outcome Delivery Incentives set by the regulator. It is crucial that your leadership demonstrate behaviours fully aligned with Thames Water’s vision and values. It will be critical for the Area Manager to ensure that risk, both operational and financial, is proactively monitored and managed across the area whilst ensuring we are adhering to all health and safety and Streetworks legislations, with zero cost incurred due to failed operational process or policy management. The services you will provide will ensure we reduce leakage throughout your area, ensuring we leave our environment in a better place, deliver a consistent service to reduce customers experiencing supply interruptions and respond to customers' needs ensuring they get the service they are asking for, amongst many other things. You will build relationships with our valuable people focused on improving engagement and providing futures for people who want to develop and put together plans to ensure their success. You will look to foster a culture of collaboration across the business, ensuring our alignment and success. You will reach out to communities to ensure our future talent is fostered locally, growing our diverse workforce into the future. You will work in partnership with key stakeholders across varying levels within the business and contractors (where applicable), to ensure that your area is not only thriving today, but that all risks and opportunities for the future are identified across, but not limited to, safety, public health, customer, people, finance and asset performance. The decisions and inputs of this role will enable future planning, investment and risk mitigation; therefore, a significant part of this role will be working at a strategic level with our asset management teams to ensure we have seamless handovers and cross-company collaboration in place to manage asset risk and investment. Your team will consist of up to 30-40 people with 7-10 direct reports spread across varying locations across London / Thames Valley. • Have excellent operations site leadership experience in a performance-driven and constantly changing environment., • Ability to think strategically with effective commercial acumen to deliver against stretching operational targets., • Possess strong communication skills and be resilient and tenacious in a challenging environment., • Ideally Repair and Maintenance (R&M) experience., • Significant experience in leading and developing teams over a large geographical region., • Experience in managing contractor relationships., • You have an uncompromising approach to Health, Safety and Wellbeing., • Ability to promote customer service as the number one priority., • Experience in developing and maintaining routine ‘operational grip’ and event response leadership., • Offering a salary up to £65,000 per annum, depending on skills and experience., • 26 days holiday per year, increasing to 30 with the length of service., • (plus bank holidays) Car Allowance., • Annual Bonus., • Generous Pension Scheme through AON., • Private Medical Health Care., • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid., • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!, • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. #J-18808-Ljbffr

We are looking for an Area Operations Manager to join Thames Water on a full-time, permanent basis. In this exciting and high-profile position, you will have the opportunity to play a key role in creating and delivering 'life's essential service' of water supply for our millions of customers, and for the communities we serve, both today and in the future. As an Area Operations Manager, you will be accountable for the end-to-end performance of your area across Water Networks, including Repair and Maintenance. What will you be doing as an Area Operations Manager • Your role is vital in ensuring that all operational activity is carried out by Thames Water and 3rd party contractors in a safe, timely and efficient manner with a zero-compromise approach to health, safety and public health., • You will be responsible for the operational and financial performance, consisting of a budget of up to £5m and a customer base of around 1 million. It will be the area managers' responsibility to ensure that outputs are aligned with and support Thames Water's Outcome Delivery Incentives set by the regulator. It is crucial that your leadership demonstrate behaviours fully aligned with Thames Water's vision and values., • It will be critical for the Area Manager to ensure that risk, both operational and financial, is proactively monitored and managed across the area whilst ensuring we are adhering to all health and safety and Streetworks legislations, with zero cost incurred due to failed operational process or policy management., • The services you will provide will ensure we reduce leakage throughout your area, ensuring we leave our environment in a better place, deliver a consistent service to reduce customers experiencing supply interruptions and respond to customers' needs ensuring they get the service they are asking for, amongst many other things., • You will build relationships with our valuable people focused on improving engagement and providing futures for people who want to develop and put together plans to ensure their success. You will look to foster a culture of collaboration across the business, ensuring our alignment and success. You will reach out to communities to ensure our future talent is fostered locally, growing our diverse workforce into the future., • You will work in partnership with key stakeholders across varying levels within the business and contractors (where applicable), to ensure that your area is not only thriving today, but that all risks and opportunities for the future are identified across, but not limited to, safety, public health, customer, people, finance and asset performance., • The decisions and inputs of this role will enable future planning, investment and risk mitigation; therefore, a significant part of this role will be working at a strategic level with our asset management teams to ensure we have seamless handovers and cross-company collaboration in place to manage asset risk and investment., • Your team will consist of up to 30-40 people with 7-10 direct reports spread across varying locations across London / Thames Valley. Have excellent operations site leadership experience in a performance-driven and constantly changing environment. • Ability to think strategically with effective commercial acumen to deliver against stretching operational targets., • Possess strong communication skills and be resilient and tenacious in a challenging environment., • Ideally Repair and Maintenance (R&M) experience., • Significant experience in leading and developing teams over a large geographical region., • Experience in managing contractor relationships., • You have an uncompromising approach to Health, Safety and Wellbeing., • Ability to promote customer service as the number one priority., • Experience in developing and maintaining routine 'operational grip' and event response leadership. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support. • Offering a salary up to £65,000 per annum, depending on skills and experience., • 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays), • Car Allowance., • Annual Bonus., • Generous Pension Scheme through AON., • Private Medical Health Care., • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid., • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!, • Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. #J-18808-Ljbffr

Barnet, United Kingdom | Posted on 27/07/2026 • Programme Management ofProjects/Programmes allocated by Senior Programme & Bid Manager, • Managing the schedule and resourcesrequired for project and bid delivery, • Direct liaison with customers to ensureall contractual obligations are met., • Identification and management of risk inproject execution and implementation of measures to mitigate these., • Reporting of general progress andfinancial status of programmes managed on a monthly basis to Seniorleadership, • Export compliance for equipment beingdelivered in accordance with appropriate guidelines, • Support with governance and continuousimprovement., • Manage the planning and execution ofprojects and bids, liaising with customers and internal stakeholders asnecessary, • Assist Sales and Marketing in thepreparationand where required, the management of bidsfor programmes requiringcustomer funded development work., • Manage sub-contractors regarding theircontractual obligations in projects execution., • Act as the primary point of contact forsenior management, clients, and other stakeholders regarding projectstatus and performance., • Estimate costs and prepare schedules forinclusion in bids., • Facilitate communication andcollaboration among project teams, stakeholders, and other departments., • Monitor project progress against plan andspend against budget. Maintain an up to date forecast of costs tocomplete., • Take corrective action to prevent overrunand overspend., • Coordinate arrangements for FactoryAcceptance Test of deliverable equipment., • Coordinate arrangements for despatch/delivery of equipment., • Coordinate arrangements for installation,commissioning and trials of equipment if required by contract., • Attend weekly Production/ Purchasing/Shipping reviews to agree actions and maximise timely output., • Travel within the UK and overseas may berequired and is considered an occasional feature of this role. Requestscould be made at short notice., • Any other tasks associated with this role, • A goodknowledge of Project Manager techniques and processes, • Customerfocussing, • Willingnessto occasionally travel to visit Customer sites in the UK or overseas, • Reportwriting, • Knowledgeof Microsoft Word, Excel, and Project, • Financiallyand commercially aware, • Knowledgeof Lifecycle Management, • Negotiationskills, • Knowledgeof Military/ Naval contracts and processes, • HND ordegree level within Project management or equivalent experience., • APMqualified would be advantageous, • HND or degree level within Projectmanagement or equivalent experience., • APM qualified would be advantageous., • 5 years practical experience within aProject Management environment, • Experience in an Engineering developmentenvironment., • Software development Project Managementexperience is highly desirable., • Experience of running Projects fromconception, through implementation to closure, • Ability to manage and recordbudgets/spend and provide forecast information #J-18808-Ljbffr

Senior Contracts Manager - Power Job Title Senior Contracts Manager Reporting To Construction Director Purpose of the Role The Senior Contracts Manager is responsible for the successful leadership, management, and delivery of multiple electrical infrastructure and power projects, ensuring that all contractual, commercial, operational, safety, and quality objectives are achieved. The role provides strategic oversight of project delivery teams, driving performance across all stages of the project lifecycle from pre-construction through to completion and handover. The Senior Contracts Manager will ensure projects are delivered safely, on programme, within budget, and in accordance with contractual obligations while maintaining strong client relationships and supporting business growth. Key Responsibilities Project & Operational Management Lead and oversee the delivery of multiple projects simultaneously. Ensure projects are delivered safely, efficiently, and to the required quality standards. Monitor programme performance and implement corrective actions where required. Review project progress, costs, risks, and resource requirements on a regular basis. Drive continuous improvement initiatives across project teams and delivery processes. Support project mobilisation, commissioning, handover, and close-out activities. Commercial & Contract Management Manage projects in accordance with NEC, JCT, FIDIC, and other relevant forms of contract. Provide guidance on contractual obligations, risk management, and dispute avoidance. Oversee variations, compensation events, claims, extensions of time, and final account negotiations. Support commercial teams to maximise project profitability and minimise contractual risk. Ensure robust change control procedures are implemented across all projects. Review project financial performance and implement measures to achieve budget targets. Health, Safety, Environment & Quality Promote and maintain a strong health, safety, and wellbeing culture across all projects. Ensure compliance with statutory requirements, company policies, and industry regulations. Lead investigations into significant incidents where required and ensure lessons learned are implemented. Monitor project quality standards and ensure compliance with client specifications and company procedures. Champion environmental sustainability and best practice initiatives. Leadership & People Management Lead, mentor, and develop Project Managers and wider delivery teams. Conduct performance reviews and support professional development initiatives. Identify resource requirements and work with senior management to ensure projects are appropriately staffed. Foster a collaborative and high-performing team culture. Support succession planning and talent development activities. Client & Stakeholder Management Develop and maintain strong relationships with clients, consultants, subcontractors, and key stakeholders. Represent the business at client meetings, project reviews, and industry events. Act as the primary escalation point for contractual and project delivery matters. Support business development activities and maintain high levels of client satisfaction. Pre-Construction & Business Support Support tender and bid submissions by providing operational and delivery expertise. Contribute to project planning, methodology reviews, and programme development. Identify opportunities for innovation, efficiency improvements, and value engineering. Assist with strategic business planning and operational improvement initiatives. Knowledge, Skills & Experience Essential Significant experience in a Contracts Manager or Senior Contracts Manager role within infrastructure, utilities, power, energy, civil engineering, or construction sectors. Proven track record of successfully delivering high-value, complex, multi-disciplinary projects. Extensive knowledge of NEC, JCT, and FIDIC contractual frameworks. Strong commercial awareness and contract administration experience. Demonstrable experience managing client relationships and key stakeholders. Experience leading and developing project delivery teams. Excellent communication, negotiation, and leadership skills. Strong problem-solving and decision-making abilities. Ability to manage multiple projects and priorities simultaneously. Full UK Driving Licence. Desirable Experience delivering power transmission, distribution, substations, utilities, renewable energy, or major infrastructure projects. Experience working on projects within highly regulated environments. Chartered status or membership of a relevant professional institution. Qualifications Essential APM, PRINCE2, or equivalent Project Management qualification. SMSTS, IOSH Managing Safely, or equivalent Health & Safety qualification. Desirable Degree, HNC, or HND in Engineering, Construction Management, Project Management, Quantity Surveying, or a related discipline. Chartered status (MCIOB, MAPM, MICE, MRICS, or equivalent). Key Competencies Leadership and team development Strategic thinking Commercial acumen Contract negotiation Stakeholder management Risk management Planning and organisation Decision making Communication and influencing skills Customer focus Continuous improvement mindset Travel Requirements This role requires regular travel to project sites and client locations across the UK. Flexibility to travel and, where necessary, stay away from home is essential. Role Objective To ensure the safe, compliant, commercially successful, and efficient delivery of projects while maintaining strong client relationships, developing high-performing teams, and contributing to the continued growth and success of the business. To find out more about Real, please visit TPBN1_UKTJ

Vacancy No 5621 Job Title CHILLER & HVAC SERVICE ENGINEER Location: CENTRAL LONDON PLEASE NOTE: This is a mobile, field-based engineering position focused primarily on Central London, with additional coverage across Greater London and surrounding counties where required. Ideally, candidates will be based within London or suitably located surrounding areas, with practical access to Central London. My client would also consider engineers from the wider Home Counties, depending on their experience, location and willingness to travel. Are you a technically strong Chiller or HVAC Service Engineer with proven experience in fault finding, repair, service and maintenance across commercial chiller and applied HVAC systems? Do you want to join a highly respected, award-winning UK HVAC solutions business where your technical expertise, professionalism and customer approach will be genuinely valued and supported? My client is a successful and well-regarded UK HVAC product, service and turnkey solutions provider with a strong reputation built through professionalism, delivery and engineering expertise. The business supports clients across a broad range of commercial, industrial and specialist built environment settings, delivering high-quality HVAC solutions including chillers, heat pumps, air handling units, refrigeration, comfort cooling and associated systems. With a clear commitment to quality, service and the continuous development of its people, my client offers an excellent platform for engineers seeking stability, progression and the opportunity to build a long-term career within a technically credible and forward-thinking business. Due to continued demand across its service operation, my client is looking to appoint a high-calibre Chiller & HVAC Service Engineer to support customers primarily throughout Central London and the wider surrounding territory. Operating remotely in the field, you will be responsible for service, maintenance, fault finding, repair and technical support across my client's equipment and, where required, other manufacturers' systems. The position will place particular emphasis on commercial chillers and heat pumps, with wider involvement across air handling units, refrigeration, air conditioning and associated HVAC equipment. Experience with Turbocor technology would be particularly advantageous, however this is not essential. Working closely with customers, the Service Manager, service support engineers and other internal departments, you will play an important role in maintaining technical reliability, service standards and strong customer relationships. This is a mobile engineering position focused on the service, repair, maintenance and fault diagnosis of commercial chiller and wider applied HVAC systems. The majority of activity will take place across Central London, with some flexibility to support customers elsewhere throughout Greater London and the surrounding counties. You will be expected to operate with a high degree of autonomy while maintaining effective communication with the wider service and technical support teams. The position requires strong technical competence, sound judgement on site, a proactive approach and the ability to deliver consistently high standards across commercial, industrial and potentially sensitive customer environments. • Carry out service, maintenance, repair and fault-finding activities across my client's and other manufacturers' commercial chillers, heat pumps and wider HVAC equipment., • Diagnose and resolve electrical, mechanical and refrigeration-related faults accurately and efficiently., • Work across applied HVAC equipment, including chillers, refrigeration systems, air conditioning, air handling units and associated systems., • Deliver planned maintenance and reactive service work while maintaining excellent technical standards and customer service., • Liaise directly with customers, providing clear updates, technical feedback and a professional service experience., • Complete site reports, service documentation, timesheets and expenses accurately and within prescribed timeframes., • Communicate effectively with the Service Manager, Service Support team and other engineers to support service response and productivity., • Liaise with internal technical support, controls and spares departments where required to resolve equipment and system issues., • Maintain strong health and safety standards, complying with company procedures and customer site requirements., • Represent the business professionally and contribute positively to its reputation and customer relationships., • Continue developing technical knowledge, product understanding and engineering capability., • Proven experience servicing, repairing, maintaining and fault finding on commercial chillers, ideally alongside heat pumps and associated HVAC equipment., • Strong electrical and mechanical fault-finding capability, with confidence diagnosing complex technical problems., • Experience working within commercial, industrial or technically demanding environments, including sites where operational reliability is particularly important., • Good working knowledge of wider HVAC systems, including refrigeration, air conditioning and air handling equipment., • Turbocor knowledge would be highly advantageous and may justify additional package flexibility., • Previous experience operating independently within a mobile field service engineering role., • Good written and verbal communication skills, with the ability to interact professionally with customers and colleagues., • Strong problem-solving ability and a practical, solutions-focused approach., • The ability to manage workloads independently while remaining aligned with internal service processes and reporting requirements., • Sound health and safety awareness and a commitment to best practice on customer sites., • Computer literacy and confidence completing digital service reports and associated documentation., • Full UK driving licence., • F-Gas certification would be advantageous, with appropriate certification required for any refrigerant-handling duties., • CITB Skills Card would be advantageous., • Controls knowledge would be advantageous. This role will suit an experienced, technically capable engineer who enjoys responsibility, problem solving and delivering high-quality engineering work in the field. You may already be working as a Chiller Engineer, HVAC Service Engineer, Refrigeration Engineer or experienced Service Technician within a relevant commercial or industrial environment. You will be confident working independently, comfortable dealing directly with customers and capable of diagnosing and resolving technical issues across complex HVAC equipment. A strong grounding in commercial chillers will be particularly important, alongside the willingness and capability to support a wider range of applied HVAC systems. You will be organised, reliable and professional, understanding the importance of responsiveness, accurate reporting and maintaining customer confidence. Most importantly, you will want to join a business where engineering quality matters, technical capability is recognised and there is genuine opportunity for continued professional development. • Highly competitive salary package, dependent on experience, with flexibility for particularly relevant chiller or Turbocor expertise. (£60k+ earnings), • Strong overtime rates., • Company van., • Pension and healthcare benefits., • Business expenses., • Company mobile and laptop., • 25 days' annual leave., • Ongoing technical development and genuine long-term career progression opportunities. #J-18808-Ljbffr

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our Wholesale Trade Operations Manager, you will join a team that leads with kindness, dreams big and takes action together. You'll support our Wholesale Trade team to process orders flawlessly, and improve the systems that serve our bricks-and-mortar and online retail partners. The role covers day-to-day support through our peak trading period, as well as preparing the team for growth in 2027. Reporting to: Location: Hybrid: 3-4 days in the office, depending on peak trading needs (November-December), and up to 5 days during special events Employment type: Full Time, Permanent This role leads Wholesale Trade Operations for Elizabeth Scarlett across the UK and USA, owning the end-to-end wholesale process and fulfilment budgets. You'll make order fulfilment more accurate, efficient and resilient by getting retailer requirements right the first time, from production through to our Third Party Logistics (3PL) partners. You'll also improve stock allocation and build KPI reporting on delivery performance. This hands-on role requires a solid understanding of wholesale logistics, including EDI, routing guides and retailer requirements. You'll lead the Trade Operations team (currently 2 people) and own wholesale trade relationships with our UK and US 3PLs and carriers. You'll work closely with the Operations Director, as well as the Production, Merchandising, Finance and Sales & Partnership teams. You'll set up Wholesale Operations for long-term success by developing the team, planning capacity and driving automation to support the growth planned for 2027 and beyond. • Own the end-to-end wholesale process for the UK and USA - ensuring the 3PL receive, process and dispatch orders on time, and that every invoice is issued., • Set and optimise order-processing workflows and Standard Operating Practices (SOPs) across retail partners, drop-ship programmes, distributor replenishment and special trade orders., • Support your team to troubleshoot order issues, and implement root-cause solutions to prevent recurrence., • Develop end-to-end OTIF reporting against wholesale customers' expectations, and identify the causes of delays and shortages., • Lead peak season planning, including volume forecasts, 3PL capacity and readiness checklists., • Build contingency playbooks for disruptions such as EDI failures, carrier issues, customs holds and retailer system outages., • Deliver cost reductions without compromising service, with a clear view of how operational decisions affect margins., • Lead your team to become experts in retailer routing guides, compliance manuals & vendor requirements, and build playbooks for key partners., • Ensure compliance across carrier selection, delivery appointments, labelling, packing slips & shipment documentation, and record and raise any non-compliances., • Work with Production to get retailer requirements right the first time at manufacture., • Own chargeback tracking and investigation, and eliminate root causes., • Through your team - manage wholesale returns (damaged goods claims, customer returns, end-of-season buybacks and bulk returns), coordinating authorisations and credits with Sales and Finance., • Track return reasons to identify patterns and issues, • Own wholesale relationships with our UK and US 3PL partners - holding them accountable to wholesale SLAs through weekly and monthly reviews of OTIF , case pack accuracy, pallet quality, ASN compliance, and cost per case., • Build escalation and exception processes to resolve fulfilment issues quickly and minimise retailer penalties. 1. Inventory & Stock Allocation • Own pool stock and Available to Sell (ATS) inventory at our UK and US wholesale 3PLs, managing the stock reserve model with the Logistics and Inventory Manager, • Improve allocation and stock reservation to speed up order processing, reduce errors, and give the Sales & Partnership team clarity on stock available to sell., • Manage allocation when stock is constrained, working with Planning, Production and Merchandising to align availability and replenishment with customer PO commitments. 1. Systems, EDI & Automation • Own EDI connections with trading partners to ensure order transmission, ASNs and invoices are reliable. You’ll monitor connections, elevate issues and support new set-ups., • Work with the Finance and Systems Website teams to integrate and troubleshoot NetSuite, Mintsoft WMS, ShipHero WMS and EDI platforms for wholesale workflows., • Identify and drive automation that improves speed and reduces manual effort., • Lead your team with clear priorities, and guide them in developing and balancing transactional, improvement and strategic workstreams., • Build, manage and develop the Trade Operations team, owning hiring and capacity planning as the channel grows., • Provide holiday and absence cover within the team, using this hands-on experience to drive improvements., • Develop relationships between the Operations, Sales & Partnership and Finance teams as well as 3PLs., • Stay current on wholesale logistics trends, best practice and technology. Typical Key Performance Indicators • OTIF delivery rate to wholesale customers, • Order accuracy and error-free order percentage, • Cost per case shipped and year-on-year cost reduction, • Chargeback value and reduction rate Experience • 4-6 years of experience across wholesale trade operations, Business to Business (B2B) retail, supply chain and 3PL operations in a fast-growing goods business., • Demonstrated hands-on experience in improving and implementing processes and systems from order to delivery, including WMS (e.g., Mintsoft, ShipHero ), ERP (e.g., NetSuite ) and integration platforms (e.g., Patchworks and SPS )., • 2-4 years of team-leadership experience, including leading teams under high pressure and prioritising competing needs. Must-have skills • The ability to roll-up your sleeves and get into the details of a process, while also stepping back to understand the bigger picture, purpose, conflicts and synergies to address., • Proven success in quickly embedding yourself in cross-functional teams, working with people at every level of experience and accountability., • Exceptional organisational skills, able to manage multiple tasks across different channels, delivery dates, and priorities., • Comfortable building rapport with both internal teams and external partners., • A problem-solving mindset, with the ability to identify issues early and take ownership of resolving them., • Proficiency in Excel/Google Sheets for order tracking, reporting, and data management., • Excellent written and verbal communication skills in English. Nice-to-have • Knowledge of US trade operations and US wholesalers such as Dillards, Nordstrom and Von Maur, • A background in fashion, accessories, lifestyle, or consumer goods., • Experience using generative AI tools (e.g., Claude / Chat GPT) to work more efficiently without devolving decision-making. Mindset • Proactive and accountable . You spot issues early, raise concerns, and take ownership of fixing them., • Service led . You genuinely care about delivering an excellent customer experience., • Commercially aware . You understand how operational excellence impacts customer retention and brand reputation., • In the details and above . You can work through a routing guide line by line in the morning, then step back and redesign the process that caused the issue in the afternoon. Values fit • Kind, collaborative, and reliable - someone that teams trust to get things done., • Calm under pressure and comfortable managing competing priorities., • Excited to work for a brand blending creativity, commerciality, and purpose. At three months, you've led the team through peak, OTIF reporting is live for UK and US partners and chargebacks are tracked with their root causes identified. At six months, the end to end order process is efficient and effective in delivering the customer-expected OTIFs, SOPs and retailer playbooks are in place for key partners, causes of chargebacks are addressed, and the team, systems and 3PL capacity are ready for future growth volumes. You’re probably not the right fit if… • You've run warehouse or 3PL operations but haven't worked with retailer compliance, routing guides or chargebacks., • You prefer to set strategy and delegate the detail. This role is hands-on, especially through peak., • You're looking for a mature, fully systemised operation rather than the chance to build one. Salary, bonus & benefits • 10% performance bonus, • Private medical insurance, health & wellbeing discounts, stress support, • Income protection, life assurance & enhanced Pension contributions Flexibility and time • Immediate start, • Daily hours 0830-1700 with 1 hour lunch break (flexibility to start 0800-0930 if preferred), • Hybrid working (3-4 days in-office in Potters Bar), • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres, Somerset), • £500 ES products per year at 60% team discount, • 25% friends and family discount Impact and ownership • Full ownership of the trade operation, with the autonomy to shape it as ES grows., • Direct contribution to our wildlife conservation mission., • Screening call with our Talent Acquisition Associate, • Interview with our Chief of Staff, • Final interview with our Operations Director, Chief of Staff and Wholesale Operations Manager Ready to join a purpose-driven brand and help us scale joy and conservation impact? #J-18808-Ljbffr

Senior Account Manager - Maritime - Nordics At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As a Senior Account Manager for our Maritime division in EMEA, you will play a pivotal role in driving revenue expansion across existing accounts in Northwest Europe, specifically the Nordic region. You will partner with industry leaders, transforming complex maritime data into high-value commercial solutions that support their strategic decisions. By nurturing long-term relationships and proactively identifying expansion opportunities, you will directly contribute to Kpler’s growth across the regional trade ecosystem. Drive portfolio revenue growth across the Nordic region by managing key maritime accounts and consistently meeting or exceeding annual sales targets. Identify, cultivate, and close strategic upsell and cross-sell opportunities aligned with evolving client intelligence needs. Serve as a commercial business partner, contributing to budgeting, multi-year planning, demand planning, reporting, and key commercial metrics. Gather direct market, product, and competitor intelligence from client interactions to inform Kpler’s product and commercial strategy. Maintain rigorous CRM data integrity in Salesforce, ensuring accurate account notes and updates to support achievable forecasting and effective collaboration across the sales team. Collaborate with cross-functional teams including Sales, Customer Success, Marketing, Sales Operations, Business Units, and Business Development to drive organizational success. Represent Kpler externally with professionalism and credibility, building trusted relationships with clients and industry stakeholders. Contribute to corporate projects and initiatives that support Kpler’s broader strategic objectives. Negotiate contracts and commercial terms to secure profitable agreements while ensuring full compliance with company policies. Extensive commercial experience within B2B account management or sales roles. Direct domain exposure to the maritime, energy, or commodities sectors (with maritime experience strongly preferred). Proven background selling data, analytics, or SaaS platforms within technology or data vendor environments. Demonstrated track record of driving account expansion, generating outbound opportunities, and closing complex deals. Strong negotiation capabilities paired with an active, proactive commercial mindset. Excellent communication and interpersonal skills, with fluency in English and willingness to travel across Northwest Europe as needed. Nice-to-haves: Hands-on proficiency with modern commercial enablement tools (Salesforce, ZoomInfo, Outreach, Sales Navigator). Fluency in additional European languages. We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us? Our People Pledge Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. #J-18808-Ljbffr

Barnet - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team located in North London, working alongside a high profile client. • Responsible for the contract management of the staff, operation and maintenance of all services, project works and Building performance., • Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures., • To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies)., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Facilities Management, Building Services or Critical Environments., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. #J-18808-Ljbffr

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 23,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly. We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract until 2039 Reports to: M&E Manager / Dartford Senior Engineer CPS - M25 based at Dartford (preferable) or Leatherhead or South Mimms with travel within the M25 DBFO project area. The role will be responsible for coordinating and managing design and construction activities across the two Dartford tunnels and QE2 Bridge. The role will provide technical input to challenge and propose solutions for upcoming projects including leading with method engineering reviews of design and framework subcontractors proposals. The working environment of the live operational tunnels and bridges provides multi-layered complexity for which innovative solutions are to be sought as we strive to improve safety by design. The role will support the CPS engineering team with design, design coordination, review Framework contractors’ proposals and manage external design consultants inline with the delivery priorities and programme. The role will require the individual to be able to both partake in design/method workshops for specific scopes alongside a regular (weekly) construction site presence to act as the interface between the site construction works and the design & engineering teams. Whilst onsite the individual will be responsible for checking activity Control Plans, specification compliance, QA records, Identify/raise NCRs and ensure Technical Queries TQs are raised, actioned and responded to with suitable solutions to support the project need. The role will include responsibility for: • Design coordinator across a range of secondary steelwork and M&E schemes., • Understanding of construction tolerances and awareness of Specification and other Contract documents., • Is able to identify potential hazards onsite or in the planned construction methodology and is proactive in implementing actions and controls., • To manage design delivery, and review documentation from internal and external consultants., • Preparing, raising or checking Temporary Works Briefs., • Reviewing and preparing methods of work for complex installations., • Workforce engagement to ensure design and engineering solutions are being efficiently and safely executed onsite., • Produces weekly programme and measures design progress against KPI’s and forecast suitable design resources to meet the programme of works., • Identifies items of additional work and raises the necessary notifications. The role will be focused on the Dartford assets however may also be called on to support the other tunnels across the M25 network if needed. The individual will be expected to focus their time on coordinating cost-effective design solutions so to maintain and improve the strategic structures assets at Dartford considering the ranging requirements of all key stakeholders. • Monitor, review and check deliverables from external designers to ensure that designs are complete and compliant prior submission to National Highways through the Review Process., • Manage external framework design suppliers to deliver agreed outcomes, scope, on time and to budget., • Assist the wider Design Team in various Structures and M&E Improvement Schemes., • Support internal design resources within Design Team to deliver agreed outcomes, scope, on time and to budget., • Undertake and manage optioneering and feasibility of design solutions and preparation of whole life costing., • Preparation and review of contract documentation., • Work with the Connect Plus Services (CPS) Asset Team to agree achievable Asset Management Forward Plans., • Develop and agree briefs with the design team and design suppliers, to cover scope, budget and programme, and to obtain agreement from Asset head for the same., • Prepare and submit instructions to design suppliers., • Ensure that all designs meet the quality standards required by the DBFO contract and CPS internal standards., • Work with the Project Manager to lead the internal reviews during the design phase to ensure that they are timely and appropriate sign off is achieved., • Act as key engineering interface between site operations at Dartford and Design & Engineering team., • Liaise with National Highways on technical issues and submissions., • Liaise internally with other teams within Connect Plus (CP) and CPS as required., • Liaise with all statutory bodies/authorities as required – such as Highway Authorities, Planning Authorities and statutory undertakers., • Ensure that learning and best practice is captured from the project with the aim of sharing it across the business., • Deputise for line manager as required., • Live the Connect Plus Services Values., • Ensure a relentless focus on Zero Harm, and Safety by Design., • Ensure the Principal Designer and delegated duties are met under CDM., • Support the delivery of the business’ Sustainability activities., • Attend relevant community Forums to represent the Engineering Design team., • Relevant vocational qualifications (MEng/MSc/BEng/BSc/HNC and HND)., • Membership of an appropriate professional institution beneficial (ICE, IET or IMechE)., • Knowledge of CDM and other H&S legislation., • Broad understanding of basic engineering principles for bridge and tunnel construction., • Broad knowledge of Quality Management, • Proficient IT Skills - Microsoft Office is essential., • Tunnels or bridge experience design or construction, • Asset Management experience., • Knowledge of National Highways standards., • Experience in a design team and coordinating interfaces with other disciplines., • Hold appropriate CSCS card registration., • Knowledge of the use of computer design applications., • Consultation experience with National Highways, Local Councils, Emergency Services and key stakeholders., • Broad skills, knowledge/understanding of other M&E related design areas., • Licensed to drive in the UK or with reciprocal agreement., • Good Communication skills, • Project management and team building skills., • Ability to develop relationships and engender trust at all levels of the Connect Plus Services organisation and with Clients., • Results Driven: Demonstrates a passion and excitement for his/her work. Tackles problems head-on and works to resolve them without delay., • Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level., • Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas and expertise with others., • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained., • Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output. Delivers results consistently., • Adaptability: Learns quickly. Adapts positively to changing business and customer demands. Is energised by change. Able to multi-task and prioritise. We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected. Please note, to be considered for this role, you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position #J-18808-Ljbffr

Job ID: 10488224 | Amazon UK Services Ltd. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardise shift practices You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. • Bachelor's degree, or Master's degree, • Experience in people management, • Experience communicating with a wide range of stakeholders, including peers and leadership, • Experience analyzing data to make business decisions, • Experience in English-language communication skills, both written and verbal, • Experience with Six Sigma tools and Lean techniques, or experience in similar environments, • Experience in a logistics/operations environment, • Experience working with the MS Office suite (Microsoft Office suite) including Word, Excel, and Outlook in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr

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