Customer support jobs in United Kingdom - Page 4

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As an Assistant Reception Manager at Fallow, you will play a crucial role in ensuring smooth front-of-house operations, maintaining exceptional service standards, and leading by example. You will support the Reception Manager in driving efficiency, managing reservations, and enhancing the guest journey from arrival to departure. Key responsibilities: • Assist in overseeing reception operations, ensuring a seamless and world-class guest experience., • Support, train, and mentor the reception team, maintaining the highest standards of service., • Manage reservations, seating arrangements, and guest flow to optimize efficiency., • Handle VIP guests and high-profile clientele with discretion and professionalism., • Quickly and effectively resolve guest concerns, ensuring total satisfaction., • Work closely with the Reception Manager and front-of-house teams to refine and enhance operational procedures., • Maintain a professional, organized, and welcoming reception area. About you: • Previous experience as an Assistant Reception Manager, Senior Receptionist, or similar leadership role within a high-end, fast-paced hospitality environment., • Strong leadership skills with a passion for delivering an exceptional guest experience., • Excellent organizational, multitasking, and problem-solving abilities., • Impeccable customer service and communication skills., • A proactive, solution-driven approach with a keen eye for operational improvements., • The ability to remain calm and composed under pressure., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Evocative of Vienna in the early twentieth century, Fischer's is an informal neighbourhood restaurant situated on Marylebone High Street. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Senior Waiter? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Senior Waiter: • Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments., • Capture and shape guests' needs, offering knowledgeable responses – be proud to serve what we're proud to create!, • Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset! The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £30,000 per annum plus a generous bonus and excellent benefits! £28,500 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our Leytonstone has proved a huge hit with the locals! Serving pizza for dine-in, takeaway and delivery, you can now be sure to get a top-notch pizza pie in E11 & E10. What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

Digital Marketing Executive For over 20 years, Brindisa Tapas has been celebrating authentic Spanish food across London. With six restaurants, we're known for warm hospitality, bold flavours and a genuine love for Spanish Culture. Meanwhile, for each of the last three years, we've opened a new location for Bar Kroketa, a unique spot bringing Spanish bar culture to London. We're looking for a Digital Marketing Executive to support the delivery of our digital marketing activity across multiple channels — helping us bring the Brindisa experience to life online and drive guests into our restaurants. This is a hands-on role, ideal for someone 1-3 years into their marketing career who is keen to develop their skills across social media, email marketing, and digital campaigns within a fast-paced hospitality environment. You'll work closely with the Senior Marketing & Communications Manager and external agency partners to execute campaigns, create content, and track performance. What you'll be doing Social Media • Manage and grow Brindisa Tapas' and Bar Kroketa's social media presence across Instagram, Facebook, and TikTok, maintaining a consistent brand voice and aesthetic across all channels., • Build and execute a monthly content calendar, balancing planned campaigns with reactive, timely content., • Create engaging, on-brand content — copy, imagery, and short-form video — that celebrates the people, produce, and experiences that make Brindisa Tapas what it is., • Coordinate with photographers and site teams to create strong, on-brand visuals., • Monitor engagement, track performance (followers, reach, engagement rate, saves), and use that data to sharpen the content strategy over time. Paid Media & Agency Collaboration • Work with agencies to plan, implement, and optimise paid digital campaigns across Google Ads, Meta and TikTok, ensuring activity is aligned with brand objectives and commercial priorities., • Brief agencies clearly on campaign goals, target audiences, and creative assets, and hold them to account on timelines and deliverables., • Monitor paid performance metrics — click-through rate, conversions, cost per acquisition, and return on investment — reporting results and flagging issues proactively., • Support the Senior Marketing & Communications Manager in allocating and tracking paid media budgets, flagging risks or overspend in good time., • Identify opportunities to test and improve campaign performance through data-driven insight, bringing recommendations rather than just results. Email Marketing • Support the execution of customer lifecycle marketing through the CRM platform, contributing campaign ideas, writing copy and working with the Marketing and Events Coordinator to build and send regular communications., • Contribute to automation workflows such as welcome series, birthday offers, and re-engagement campaigns, helping build a consistent and warm guest communication experience. Website & SEO • Liaise with external web agencies to ensure content and technical updates are clearly briefed, implemented on time, and quality-checked before going live., • Conduct monthly website audits — covering menus, events, and promotions — to ensure all information is accurate, current, and brand-consistent., • Upload and optimise digital content including blog posts, landing pages, and imagery, with SEO, GEO and user experience both front of mind., • Monitor website performance metrics and flag opportunities or issues to the team in a timely way. Digital Campaigns & Projects • Manage timelines and digital deliverables across wider marketing campaigns and activations, keeping everything on track and stakeholders informed., • Coordinate digital assets across social media, email, and the website, ensuring brand alignment and consistency across every channel and touchpoint., • Collaborate with site teams and partners to support the digital aspects of events, seasonal promotions, and external collaborations. Analytics & Reporting • Track and report on digital performance across all channels on a regular basis, presenting data clearly and drawing out the insight that matters., • Analyse trends across social, email, paid, and web to identify what's working, what isn't, and where the opportunities are., • Contribute to team meetings with creative ideas and data-led observations, helping shape the direction of future activity. Staying Current • Follow developments in digital marketing, social platforms, and the wider hospitality and food sector — and bring relevant ideas back into the team., • Actively develop your digital skills through courses, industry resources, and peer learning, sharing knowledge with the wider marketing team. We are looking for someone who has: • 1-3 years in a digital marketing or social media management role., • A degree in Marketing, Communications or a related field (preferred but not essential)., • Strong writing and editing skills, able to create compelling content for multiple platforms and audiences., • A proven eye for visual content, attention to detail and, ideally, a portfolio of photography/videography examples., • Organised, analytical, commercially driven and comfortable juggling multiple digital projects., • Creative thinking and the ability to contribute to strategic campaign development., • Excellent communication and collaboration skills, confidence to take the initiative and the ability to work with diverse teams., • A genuine interest in food, hospitality, and engaging online communities. If you're excited by the idea of telling the Brindisa story, championing great Spanish food, and growing in a supportive and collaborative team, we'd love to hear from you. To apply: Please email your CV and cover letter to ethan@brindisakitchens.com.

Are you passionate about great food, enjoy working in a fast-paced environment, and love being part of a team that creates something special every day? We’re looking for enthusiastic, reliable, and hardworking Team Bakers to join the production team and help bring our signature cinnamon rolls to life. Roll Boys is a bold, fast-paced bakery concept focused on doing one thing exceptionally well—next-level cinnamon rolls, known for soft, perfectly baked rolls with rich fillings and standout flavours. This is a hands-on kitchen role where you’ll support our bakers with the preparation, rolling, shaping, and assembly of our fresh products, ensuring every roll meets our high standards. You’ll be a key part of keeping production running smoothly, maintaining organisation in the kitchen, and helping deliver the quality our customers know and love. If you take pride in attention to detail, enjoy working with food, and want to grow with an exciting and fast-growing food brand, we’d love to hear from you. What You’ll Be Doing • Assist with rolling, shaping, and assembling our signature cinnamon rolls to brand standards., • Prepare and organise trays for baking, freezing, and proofing., • Support the bakery team with daily production schedules and kitchen tasks., • Help with ingredient preparation, stock rotation, and storage., • Maintain a clean, safe, and organised kitchen throughout every shift., • Follow all food hygiene, allergen, and health & safety procedures., • Work as part of a collaborative team to meet daily production targets and maintain quality standards. What We’re Looking For • Reliable, hardworking, and committed with a strong work ethic., • Great attention to detail and consistency in your work., • Ability to follow instructions and work efficiently in a fast-paced kitchen environment., • A positive, proactive attitude and team-player mindset., • Commitment to cleanliness, food safety, and high standards. Requirements • Previous bakery experience preferred., • Comfortable with physical work, including standing for long periods and some lifting., • Flexible availability during weekends (between 06:00–18:00) and Thursdays & Fridays (between 09:00–17:00). Why Join Us? • Be part of a fun, energetic, and growing food brand., • Work in a supportive team environment., • Opportunity to develop your kitchen and bakery skills., • Play a key role in creating products our customers love.

Job Type: Flexible / Part-Time / Weekend / Event-Based Pay: Competitive hourly rates + tips + bonuses depending on role and experience About Us: We are a growing events and hospitality team providing professional staff for private events, VIP experiences, corporate functions, festivals, weddings, nightlife venues, and large-scale entertainment events. We are currently expanding our team and looking for energetic, reliable, and professional individuals for multiple event roles. ⸻ Roles Available We are hiring: Waiting Staff Bar Staff Cocktail Bartenders Food Runners VIP Hosts / Hostesses Event Assistants Event Supervisors ⸻ Responsibilities Depending on the role, duties may include: Serving food and drinks professionally Preparing cocktails and bar service Assisting VIP guests and table service Supporting event setup and breakdown Delivering excellent customer service Maintaining cleanliness and presentation standards Assisting event managers and supervisors Working efficiently in fast-paced environments Creating a positive and welcoming atmosphere for guests ⸻ What We’re Looking For Positive attitude and strong work ethic Excellent communication and people skills Punctual and reliable Ability to work evenings and weekends Well-presented and professional appearance Team players who can work under pressure Previous hospitality or events experience preferred but not essential for some roles Additional Requirements Cocktail experience preferred for bartender roles Supervisory experience preferred for supervisor positions Ability to travel to event locations is a bonus ⸻ What We Offer Flexible shifts Competitive pay Opportunities for progression Exciting events and venues Friendly team environment Training opportunities for the right candidates Potential ongoing work throughout the year ⸻ Schedule Day shifts Evening shifts Weekend availability Holiday/event peak periods ⸻ Apply Now If you’re passionate about hospitality, events, and creating unforgettable guest experiences, we’d love to hear from you. Please apply with your CV and a short introduction about your experience and preferred role(s).

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

Position Front of House Staff / Waiter & Waitress Description Old Oak Cafe & Restaurant is looking for experienced and professional front of house staff to join our team in NW10. We are a busy café & restaurant serving breakfast, grills, burgers, pizzas and hot drinks throughout the day. We’re looking for energetic, reliable and customer-focused individuals who can work well in a fast-paced environment. Responsibilities: Greeting customers and taking orders Serving food and drinks professionally Maintaining cleanliness and organisation of the restaurant Working efficiently during busy periods Supporting the kitchen and team members when needed Delivering excellent customer service at all times Requirements: Previous hospitality experience preferred Good communication and teamwork skills Reliable, punctual and well presented Able to work flexible shifts Level 2 Food Hygiene & Safety certificate required What We Offer: Friendly working environment Flexible shifts Immediate start available Opportunity for long-term role and growth 📍 Old Oak Cafe & Restaurant – NW10

DIRECTOR OF SALES – LONDON WEST (MATERNITY COVER) Reporting to the Director of Sales - UK and Ireland, this role will drive commercial performance and take full ownership of sales targets across assigned Locke & Cove properties in the West London market, delivering exceptional revenue growth through strategic account management and targeted new business development. This role is based on property 5 days a week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Developing and executing property-level sales strategies aligned with KPIs to consistently meet or exceed revenue targets across your portfolio Delivering against ambitious B2B revenue targets with full personal accountability for results Dedicating approximately 25% of your efforts to direct revenue generation through hands-on account management - identifying growth opportunities, increasing market share, and maximising yield from existing clients Allocating 75% of your time to high-impact new business development - personally identifying, pursuing and closing new corporate clients that deliver significant incremental revenue Implementing rigorous account planning to systematically grow revenues from existing and new B2B customers across all channels including direct corporate clients, Travel Management Companies (TMCs), Serviced Apartment Booking Agencies (SABAs), consortia and other B2B intermediaries Actively pursuing revenue opportunities across all segments including corporate, groups, M&E, mid & extended stay Working collaboratively with the Key Accounts Team, Groups & MICE Team, and wider Commercial Team while maintaining personal ownership of revenue targets Maintaining disciplined use of CRM & edyn's database with meticulous attention to data quality and pipeline management Providing detailed, data-driven reporting to key stakeholders on sales activity, pipeline development and revenue performance Personally hosting FAM trips, property showcases, sales presentations and events to drive business to your properties Ensuring rigorous adherence to all internal processes for effective account management Maintaining comprehensive, up-to-date records with accurate client information in all databases Producing actionable management information from internal systems to support strategic decision-making THE FIRE YOU CARRY Exceptional commercial acumen with proven sales achievement Superior relationship-building capabilities with C-suite decision makers Advanced problem-solving and negotiation skills Strategic planning and organisational excellence Outstanding written and verbal communication Advanced proficiency in business technology tools for sales presentations and reporting Demonstrating advanced proficiency with Word, PowerPoint, Excel, CRM and PMS YOUR PROVEN TRACK 4 years previous hotel experience across multiple European / international jurisdictions looking after £3m plus of annual business Proven track record of consistently exceeding sales targets in hospitality or related sectors Significant hospitality sales and strategic account management experience with demonstrable results Established local market knowledge with active network of industry contacts Comprehensive understanding of the business travel industry, with specific expertise in the hospitality and serviced apartment sector WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 34 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland) and the United Arab Emirates (Dubai). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as Assistant Manager in London 🇬🇧 With the group's continued growth, we are looking for our next rising star: as an Assistant Manager, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our Offer: • Highly competitive salary., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Permanent contract., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues., • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

We are currently looking for reliable and enthusiastic Event Staff for a variety of temporary roles across London. This is a great opportunity to gain experience, meet new people, and earn flexible income while working at exciting events. Roles may include: Event set-up and breakdown Ushering and crowd management Hospitality and bar support Cloakroom and customer service roles What we’re looking for: A friendly, professional attitude Strong communication and customer service skills Punctuality and reliability Ability to work as part of a team Flexibility to work evenings and weekends Previous event or hospitality experience is beneficial, but not essential What we offer: Competitive hourly pay Flexible shifts to suit your availability Work at festivals, corporate events, exhibitions, and private functions Ongoing opportunities for reliable staff Requirements: Must be eligible to work in the UK Comfortable working on your feet for long periods Smart appearance and positive attitude Interested? Apply now with your CV and availability, and our team will be in touch.

Role Overview: Join Remoli Group as a Front of House (FOH) Wait Staff and help deliver an exceptional dining experience with high-quality service and a welcoming atmosphere. We value authentic Italian cuisine and customer satisfaction. Key Responsibilities: Greet guests and offer tailored recommendations. Serve food and drinks efficiently, ensuring timely service. Maintain clean service stations and table setups. Uphold food safety and hygiene standards. Upsell menu items, including drinks and specials. Support team members and participate in training programs. Assist with bar duties when needed, including preparing drinks. Evening and weekend availability. Key Skills: Strong communication and interpersonal skills. Attention to detail and ability to work under pressure Team player with a proactive approach. Benefits: Team player with a proactive approach. Staff meals while on shift 25% staff discount on all items Travel reimbursement when moving between branches Training programs to upskill knowledge Opportunities for career growth within the business Annual Staff Party

Sommelier– Oblix at the Shard* Located on the 32nd floor of The Shard, Oblix is a sophisticated, contemporary restaurant, split across two different spaces offering views across central London from East to West. Oblix West is a refined, urban dining space with open fire dining and a modern menu, where the cuisine matches the view Oblix East offers diners an eclectic mix of innovative dishes along with award-winning cocktails and afternoon tea. About the Role We are seeking an enthusiastic Sommelier to join our vibrant team at Oblix at The Shard. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience from the moment they arrive. Our Sommeliers are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding Oblix's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Sommelier • Previous experience as a Sommelier, in a high-end, fast-paced restaurant, • Eager to learn and develop, • Excellent attention to detail, • Ability to multitask and prioritise The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can't do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best, • Opportunity to travel the world with our five incredible worldwide brands, • Long service awards show that we love having you around!, • Exciting In-house incentives, • Travel season ticket loan, • Family meals on shift, • Dining discounts across zuma, ROKA, oblix & INKO NITO, • Cycle to work scheme – keep fit and save money on travel, what's not to like? Our Commitment to Inclusivity At Oblix, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you Working at Oblix offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence It's a place where passion meets opportunity, and where every team member is valued for their contribution

This a fabulous opportunity to join us as an Assistant Manager. Supporting the General Manager, you will be responsible for: - The day to day running of the restaurant and managing the floor. - Working with the management team to ensure operations run smoothly and all revenue opportunities are maximised. - Running the restaurant in absence of the General Manager. - Proactively work to grow the business. - Welcoming our local, regular and new guests in a warm friendly & engaging manner. - Sharing our love of Spanish tapas & drinks with both the team and our customers. - Inspiring, leading and motivating our team, keeping us engaged and energised at all times. - Providing ongoing, interesting and innovative training to our new and existing staff. - Ensuring our high standards of delivering fresh, flavoursome & beautifully presented tapas and engaging & friendly service are exceeded all of the time. A little about you: - Previous experience as an Assistant Manager in a high end, casual dining environment. - Demonstrate a genuine love of Spanish cuisine & culture, and be curious about food. - Experience in managing a fast paced, high volume site, with strong leading team skills.

In the heart of Soho, yet hidden from view under the hustle and bustle of Piccadilly, Bar Américain is a truly authentic American Bar. Classic and house cocktails are served nightly alongside a selection of wines, champagnes, beers and non-alcoholic options. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Cocktail Waiter? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Cocktail Waiter: • Be instrumental in all bar and floor operations, collaborating with all departments., • Capture and shape guests' flavour profiles, offering knowledgeable responses – be proud to serve what we're proud to create!, • Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset! The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

POW Food, an award-winning healthy catering company based in Mayfair, is looking for a Pantry & Service Assistant to join the team at one of their prestigious client sites. This is a hands-on role suited to someone with canteen/kitchen experience and strong customer service skills. Working Schedule • Monday to Friday (days to be confirmed), • Full-time position Salary • £15 per hour Location • Oxford Street, London, England, United Kingdom Duties • Support daily pantry operations, ensuring spaces are clean, stocked, and organised, • Assist chefs and the kitchen team with basic food preparation and service support, • Maintain high standards of cleanliness and organisation at all times, • Deliver friendly, professional, and efficient service to clients, • Support food service during busy periods, • Follow all food hygiene, health & safety, and HACCP standards, • Apply “clean as you go” practices consistently, • Work proactively and efficiently within a small, high-performing team Requirements • Experience in a kitchen, canteen, or hospitality environment, • Confident supporting both back-of-house and front-of-house tasks, • Strong attention to detail and cleanliness, • Positive and proactive attitude, • Reliable, punctual, and well-presented, • Comfortable working in a fast-paced environment

Brand Ambassador – Events & Promotions We’re expanding and looking for ambitious, confident individuals to join our team as Brand Ambassadors. You’ll represent well-known brands, engage with customers face-to-face at events, and be part of a fast-paced, high-energy team environment. ⸻ What you’ll be doing: • Representing brands in a professional, engaging way, • Interacting with customers at events and campaigns, • Creating positive customer experiences, • Working within a motivated team, • Building communication and leadership skills ⸻ What we’re looking for: • Confident, outgoing, and driven, • Strong work ethic and positive attitude, • Willingness to learn and develop, • Team player with good communication skills No experience needed — full training provided. ⸻ What you’ll gain: • Supportive, energetic team environment, • Ongoing coaching and development, • Clear progression opportunities, • Valuable, transferable skills ⸻ If you’re looking for a role where your effort is recognised and you can grow, apply now.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As an Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment What we are looking for: • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the kitchen, • Experience in supporting a busy kitchen, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety. In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Free staff meals, • You will be working in a central location

Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our love affair with South London continues! We opened our ninth Yard Sale Pizza in Crofton Park (between Brockley and Honour Oak Park) bringing our hand-made, hand-delivered pizza to the neighbourhood in 2021. We're offering up our ultimate delivery pizza, all delivered by our own amazing team of drivers, alongside a small but perfectly formed dine-in space. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We're also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What's on offer: • Paying £12.71 per hour, • Opportunities to progress to Senior Cyclist Position, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT for those interested to drive mopeds (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef!, • E-Bikes and weatherproof equipment provided Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • Must have cycling experience / love for cycling, • Excellent road / navigation experience, • Working smart phone with data & good knowledge of local areas, • Delivery experience not essential but you must have excellent customer service skills, • Team player & positive attitude, • Applicants must be at least 17 years old to apply. Other perks include • Free pizza on shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, **YSP

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Sous Chef to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Responsibilities • To support the seamless running of the kitchen, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef., • The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations., • The Sous Chef will be required to supervise the training of all new staff members in the department, to the standard required by the Head Chef, to supervise and promote all relevant food controls and food safety records and ensure that they are always logged and adhered to., • To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform the Head Chef of any relevant shortages., • To follow and train the team on all the recipes in place for the actual menu., • To be able to create a bank of dish of the day, bringing creativity and variety to the menu in case of absence of the Head or Sous Chef., • To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business., • To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service., • To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards., • To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place., • To be aware of the required food percentages and recipes as set down by budget. To assist in the supervision and running of the department with a keen attention to these., • To remain on duty until the following shift takes over or until you are discharged by the Head Chef., • To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished., • To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards., • To ensure that all health marks are collected and allocated to the correct administration., • To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority., • To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service., • To operate the pass service of food from the kitchen to the restaurant, liaising with the Front of House teams and ensuring the food is to the standard required by the Head Chef., • To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority., • To control the processes, labelling, cleanliness and safe running of the kitchen. In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As a Sous Chef, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

We are seeking a friendly and versatile Barista/All Rounder to join our team. This role involves preparing specialty coffee and V60, serving high-quality French pastries, delivering efficient customer service, and assisting with various operational tasks within our café. The ideal candidate is someone knowledgeable about food safety, possess barista experience, and be eager to contribute to a welcoming environment for our customers. Responsibilities Prepare and serve specialty coffee and pour-over (V60) and pastries in accordance with company standards. Ensure all food safety and hygiene regulations are strictly followed at all times. Assist customers with their orders, providing friendly and efficient service. Handle cash transactions accurately using the POS system. Maintain cleanliness of the work area, including cleaning equipment and surfaces regularly. Restock supplies and organise stock to ensure smooth daily operations. Support team members during busy periods to ensure efficient service delivery. Uphold brand standards in appearance, behaviour, and service quality at all times. Qualifications Previous barista experience is highly desirable. Knowledge of food safety standards and procedures. Experience in serving customers in a fast-paced environment. Willingness to learn and adapt to procedures in accordance with company standards. Basic maths skills for handling cash and processing transactions accurately. Good time management skills to prioritise tasks effectively during busy periods. Friendly, approachable manner with excellent communication skills. Ability to work well within a team and independently when needed. This role offers an engaging environment for those passionate about hospitality and customer service, with opportunities to enhance barista skills and gain valuable experience in the coffee industry. Job Type: Full-time Work Location: In person

FOOD & BEVERAGE ASSISTANT (CASUAL CONTRACT) – LOCKE LONDON TOWER BRIDGE We are looking for an enthusiastic and service-driven Food & Beverage Assistant to join our on-property hotel team. This role involves delivering high-quality service across our restaurants, bars, banqueting, and in-room dining outlets while ensuring every guest enjoys a warm and memorable experience. This is a great opportunity for individuals passionate about hospitality who enjoy working in a fast-paced, team-oriented environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space Present menus, answer questions about dishes and beverages, and accurately record orders Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature Refill drinks, clear used plates, and maintain a clean and organised dining area Process payments, whether by credit card or room charging Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them Ensure tables are set up appropriately, and the dining area is clean and tidy Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Friendly, attentive and professional customer service skills Natural influencing skills with a knack for managing expectations Strong communication and interpersonal abilities Ability to work effectively as part of a team Basic food and beverage service knowledge Good attention to detail and cleanliness standards Ability to work in a fast-paced environment Time management and multitasking skills Positive attitude and willingness to learn Ability to follow procedures and service standards YOUR PROVEN TRACK Previous experience in food & beverage or hospitality is preferred but not essential Experience working in a hotel, restaurant, café, bar, or similar environment is an advantage Experience in a guest-facing or customer service role Willingness to work flexible shifts, including weekends and public holidays On-the-job training provided for candidates with the right attitude Food safety or hygiene certification preferred (where applicable) Basic cash handling or POS skills (an advantage) WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Barber / Hairdresser – Full Time Join Amir Salon, a premium modern salon in the heart of London. We are looking for a talented and confident Barber / Hairdresser who is passionate about hair, customer service, and creating a great client experience. What we’re looking for: Experienced in men’s and/or women’s hair services Confident in cutting, styling, colouring, blow dries, and modern trends Friendly, reliable, and professional attitude Strong communication and customer service skills Ability to work in a busy salon environment Team player with attention to detail What we offer: Full-time position Modern and professional salon environment Opportunity to grow with an expanding salon brand Supportive and friendly team Busy location with loyal and new clients daily Location: Amir Salon – Park Road, London If you are passionate about hair and want to be part of a growing salon, we would love to hear from you.

CHEF DE PARTIE – Locke London City We are looking for a talented and passionate Chef de Partie to join our culinary team. The successful candidate will be responsible for preparing and delivering high-quality dishes, supporting the smooth running of the kitchen, and ensuring food is produced in line with brand standards. This role requires strong culinary skills, attention to detail, and the ability to work collaboratively within a fast-paced kitchen environment to deliver exceptional dining experiences for our guests. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Support the smooth running of the kitchen and take responsibility in the absence of the Sous Chef. Prepare and present high-quality dishes in line with brand standards and guest expectations. Receive, check, document, and rotate deliveries in accordance with stock procedures. Ensure all kitchen operations comply with company kitchen operating standards. Follow all food safety, hygiene, and statutory regulations including HACCP and COSHH. Maintain cleanliness and organisation of kitchen areas, equipment, fridges, and storage spaces. Monitor stock levels and assist with inventory management and cost control. Minimise food waste and contribute to effective cost management. Adapt to guest, team, and operational needs when required. Ensure compliance with food allergen legislation and communicate allergen information accurately. Work collaboratively with kitchen and wider hotel teams to ensure excellent service delivery. THE FIRE YOU CARRY Strong cooking knowledge using fresh ingredients and international cuisine. Ability to maintain high food quality and presentation standards. Good organisational and time-management skills. Team-oriented mindset with a strong community spirit. Basic understanding of kitchen cost control and waste management. Ability to work efficiently under pressure in a busy kitchen environment. Professional attitude with honesty, integrity, and customer awareness. YOUR PROVEN TRACK Minimum 2 years’ experience in a high-volume hotel, brasserie, or restaurant kitchen. Experience working within professional kitchen teams. Knowledge of stock control and kitchen operational procedures. Basic culinary qualification or certificate from a Culinary Arts program preferred. Basic knowledge of Microsoft Office (Email, Word, Excel, PowerPoint) is an advantage. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Babylon 76-78, a vibrant Cafe-Bar-Restaurant, is seeking enthusiastic and dedicated Waiting Staff to join our dynamic team. We have opportunities for both part-time and full-time roles. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience. We are looking for individuals who are: • Friendly and approachable, creating a welcoming atmosphere for all., • Hardworking and efficient, thriving in a fast-paced environment., • Passionate about delivering great customer service and exceeding expectations. In return, we offer a supportive work environment and attractive benefits, including: • Free food during shifts, • 30% discount for friends and family, • 28 days paid holiday If you are eager to contribute to a lively cafe-bar-restaurant and possess a strong commitment to service, we would love to hear from you.

CHEF DE PARTIE – Locke London City We are looking for a talented and passionate Chef de Partie to join our culinary team. The successful candidate will be responsible for preparing and delivering high-quality dishes, supporting the smooth running of the kitchen, and ensuring food is produced in line with brand standards. This role requires strong culinary skills, attention to detail, and the ability to work collaboratively within a fast-paced kitchen environment to deliver exceptional dining experiences for our guests. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Support the smooth running of the kitchen and take responsibility in the absence of the Sous Chef. Prepare and present high-quality dishes in line with brand standards and guest expectations. Receive, check, document, and rotate deliveries in accordance with stock procedures. Ensure all kitchen operations comply with company kitchen operating standards. Follow all food safety, hygiene, and statutory regulations including HACCP and COSHH. Maintain cleanliness and organisation of kitchen areas, equipment, fridges, and storage spaces. Monitor stock levels and assist with inventory management and cost control. Minimise food waste and contribute to effective cost management. Adapt to guest, team, and operational needs when required. Ensure compliance with food allergen legislation and communicate allergen information accurately. Work collaboratively with kitchen and wider hotel teams to ensure excellent service delivery. THE FIRE YOU CARRY Strong cooking knowledge using fresh ingredients and international cuisine. Ability to maintain high food quality and presentation standards. Good organisational and time-management skills. Team-oriented mindset with a strong community spirit. Basic understanding of kitchen cost control and waste management. Ability to work efficiently under pressure in a busy kitchen environment. Professional attitude with honesty, integrity, and customer awareness. YOUR PROVEN TRACK No experience required forrestaurant kitchen. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow. This is a part time role - 25 hours per week. Overtime possible depending on business needs.

We are looking for an experienced and motivated Restaurant Manager to join our team. The ideal candidate must be able to work well under pressure, lead a small team of 10 staff members, and ensure the smooth day-to-day running of the restaurant. Main Responsibilities Managing daily restaurant operations Leading and supervising staff Organising shifts and staff schedules Handling customer service and resolving complaints Opening and closing the restaurant Maintaining cleanliness and hygiene standards Managing stock and cash handling Training and motivating team members Requirements Previous restaurant or hospitality management experience preferred Strong leadership and communication skills Ability to multitask in a fast-paced environment Reliable, organised, and professional attitude Excellent customer service skills Ability to remain calm under pressure What We Offer Competitive salary Friendly working environment Career growth opportunities Supportive team

We're on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London's best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive hourly rate + tronc Weekly payments Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme - earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Are you passionate about making high-quality coffee in a fast-paced, friendly environment? We’re looking for a skilled barista to join our team in Wapping! About the Role: We have a full-time position available. As a barista, you'll be responsible for crafting top-notch coffee, delivering excellent customer service, and keeping things running smoothly. What We’re Looking For: Minimum 1 year of experience in a high-volume, speciality coffee environment Strong espresso and milk-steaming skills, with basic latte art ability A positive, confident, and open-minded attitude Excellent communication skills and a proactive approach to problem-solving Ability to work efficiently with great attention to detail and cleanliness Availability to work on weekends What We Offer: Training, support, and opportunities for career progression A chance to grow your coffee knowledge and leadership skills Paid meals and drinks on shift A fun, engaging, and supportive work environment If you love brewing amazing coffee and creating memorable customer experiences, we’d love to hear from you!

About the Role Are you ready to kickstart your career in sales and make a real difference? We’re seeking enthusiastic and driven individuals to join our fundraising team as Entry-Level Sales Representatives. In this role, you’ll learn the foundations of sales while helping to support important causes through donor engagement and outreach. Key Responsibilities • Engage with potential donors, businesses, and sponsors to generate financial support., • Build and nurture relationships with supporters through phone calls, in-person meetings, and online communication., • Deliver persuasive fundraising messages with confidence and professionalism., • Work towards team and individual fundraising goals .• Learn to research market trends and identify new opportunities to grow support .• Collaborate with marketing and events teams to enhance outreach efforts. • Keep track of conversations, pledges, and donations using CRM systems. What We’re Looking For • A strong interest in sales, fundraising, or customer-facing roles (experience is a plus, but not required)., • Great communication skills and the confidence to speak with people from all backgrounds., • Motivated, goal-oriented, and eager to learn., • Ability to work both independently and as part of a supportive team., • Passion for making a positive impact through meaningful work .• Previous experience in retail, hospitality, or volunteering is a bonus. Why Join Us? • Commission-based pay with performance-driven incentives., • Full training and mentorship provided—no sales experience needed!, • Opportunity to grow within a supportive, purpose-driven organisation., • Be part of a team that’s passionate about helping communities and creating change.If you’re energetic, people-oriented, and ready to grow your career in sales— Apply now and start making a difference!

At Dome we are proud to be pushing out some of the best street food in London on the Southbank, and at major London and UK Wide Music Festivals. We are: Truffle Burger, Frank's Hot Dogs, Lucky's Hot Chicken, Meraki Greek Wraps, Okko Katsu, Papa Tacco's, and much more. We also work with some much loved street food brands from around the world, who we host at our guest residency series on the Southbank. We have many other projects and events around London alongside our two cult favourite Truffle Burger restaurants in Soho and Marylebone. We're looking for Supervisors to join us at UK Wide Festivals and our Southbank project. Join one of 6 brands or help us host international guest brands. Our Supervisors support the Unit Manager with the day to day running of the unit, making sure menu items look great and taste great, our team are happy and safe and deliver great customer service. Our menus are small, simple and super indulgent. You: • Calm and capable under pressure — long queues don't faze you., • Quality obsessed — you keep standards high on the plate and on the floor., • A natural leader — you support, coach, and get stuck in alongside your team., • Compliance savvy — you know your way around hygiene, stock rotation, and waste control., • Experienced in quick-service, food retail, restaurants, or festivals., • Looking for growth and a career in street food operations or events., • Love good food, good music, and summery festival vibes., • Available full-time or flexible hours., • Available from Mid-May to September The season will run from mid-May to mid-September, with ideally full-time availability. Availability to work Thursday, Friday, Saturday and Sunday's fairly consistently throughout the Summer is a must! We will keep going through the Autumn and Winter Seasons, with plenty of permanent availability for those who smash the Summer! More good stuff! • Access to incredible festivals and events with opportunities to see some headliners whilst not on shift!, • Fun, friendly, casual and seriously experienced team, • Rota's given way in advance for you to plan your time off throughout the season's, • Really good quality and style uniform provided, • Generous paid breaks, • Free food and drink on shift, • Award Winning Employee Assistance Program to support your health and wellbeing, • Bonus scheme for all team members - whatever your level Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following to become DOME; a diverse portfolio and offering. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

SNG ENTERPRISES LTD is a growing London-based wholesaler specializing in household goods. We are looking for an experienced and motivated Sales Manager to support our expansion and strengthen relationships with retailers, distributors, and import partners across the UK and European markets. Key Responsibilities • Develop and manage wholesale sales accounts for Asian household goods, • Identify new business opportunities and grow the customer base, • Maintain strong relationships with retailers, supermarkets, discount stores, and independent traders, • Achieve sales targets and support company growth strategies, • Negotiate pricing, supply agreements, and promotional opportunities, • Monitor market trends and competitor activities, • Coordinate with suppliers and internal teams to ensure smooth order fulfillment Requirements • Proven experience in wholesale sales, preferably in Asian household goods, • Strong understanding of UK retail and wholesale markets, • Existing network within Asian retail or import/export sectors is an advantage, • Excellent communication and negotiation skills, • Self-motivated, target-driven, and organized, • Ability to work independently and as part of a team, • Fluent English required; additional Asian languages are a plus What We Offer • Competitive salary plus performance-based commission, • Opportunity to grow with a fast-expanding company, • Friendly and professional working environment, • Career development opportunities

What You’ll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Use your personable skills to respond to different situations and different customer requirements., • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Demonstrate a desire to go further in your career and learn new skills., • All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

We are seeking a skilled Electrician to join our team, providing electrical services within residential and commercial settings. The ideal candidate will be responsible for installing, maintaining, and repairing electrical systems, ensuring safety and compliance with industry standards. This role offers an opportunity to work on a variety of projects, from routine maintenance to complex installations, with a focus on delivering excellent customer service. A valid driving licence and strong communication skills are essential for this position. Responsibilities • Installing, maintaining, and repairing electrical wiring, fixtures, and appliances in domestic properties, • Conducting safety inspections and troubleshooting electrical faults efficiently, • Upgrading existing electrical systems to meet current regulations and client requirements, • Providing professional advice and excellent customer service during site visits, • Ensuring all work complies with health and safety regulations and industry standards, • Managing schedules effectively to meet project deadlines and client expectations Experience • Knowledge of electrical maintenance, installation & testing and inspection, • Strong communication skills to liaise effectively with clients and team members, • Valid driving licence is required for travel between sites, • Experience with customer service is advantageous to ensure client satisfaction This position offers the chance to develop your skills within a supportive environment while delivering essential electrical services to our valued clients.

✨ We’re Hiring! Experienced Nail Technician Wanted ✨ Join our gorgeous, luxury nail salon located in the heart of Abbeville Road, London (SW4)! We are looking for a talented, passionate, and friendly Nail Technician to deliver premium, top-notch services to our lovely clients. 💅 What we offer: • Competitive pay based on experience (plus tips!), • Monthly performance bonus when goals are met 📈, • A beautiful, premium, and supportive work environment, • Opportunity to work with high-quality brands and products, • Flexible working hours and a great work-life balance, • Ongoing support to help you grow your career 🌟 What we are looking for: • Experience in BIAB, acrylic, gel, shellac, and classic manicures/pedicures, • Passionate about delivering exceptional customer service and attention to detail, • A reliable team player with a positive, friendly attitude, • High standards of hygiene and professionalism If you are a talented nail artist ready to showcase your skills in a premium salon vibe, we would love to hear from you! Apply today and join our amazing team!

Immediate start available We are a family run Italian Caffetteria/Bistrot in 789 Wandsworth road, SW83JQ. With a passion for traditional Italian cuisine but specifically our food is inspired by Abruzzo, a region in central southern Italy. We are looking for enthusiastic and positive Waiters and Waitresses to join in our team. High energy, curiosity and quick learning will be highly appreciated. We are offering you: A very competitive salary according to performance and experience. The ability to grow and progress rapidly based on performance. The chance to receive extra tips based on performance Chance to learn new and valuable skills Free staff meals and coffee during shifts No late closing Staff discount when dining with us. We are looking for people with: A positive attitude to the job, coworkers and customers. A real passion to learn new and different skills and grow within the company. The energy to work in a fast paced environment. To give and receive support from all other staff members in order to learn and enjoy together. The ability to provide customers with a friendly, efficient and educated service. Flexible choice of working hours. If this sounds like something you're interested in or have any other we look forward to hearing from you! Job Types: Part-time, Full-time, Permanent Salary: 9-14 per hour Schedule: 12 hour shift 10 hour shift 8 hour shift Day shift Supplemental pay types: Performance bonus Tips

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in Holland Park. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road which opened last Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 20-30 hours / week, • Location: 78 Holland Park Avenue, W11 3RB Pay £11 - 12.80 / hour based on experience and availability plus Tips

Do you have a flair for customer service and a passion for style and tech? Just in Case is a fast-growing retailer of smartphone accessories with 100+ stores across the UK and EU — and we’re looking for energetic Sales Associates to bring our products to life in-store. What you’ll do: • Engage customers with confidence and a smile, • Recommend the right cases, screen protectors, and chargers, • Deliver expert product knowledge and advice, • Keep the store organised and welcoming, • Drive sales and help the team hit targets What we’re looking for: • Previous retail or customer service experience, • Strong communication and people skills, • A passion for fashion, style, or tech, • Team player with a positive, can-do attitude, • Reliable and detail-oriented Why join us: • Competitive pay + staff discounts + Sales Bonus Scheme, • Ongoing training and career growth, • Fun, supportive, and diverse team environment 📱 Apply now and help our customers complete their mobile look with confidence!

BenAstro Group is seeking a dedicated and organized professional to join our team in Hayes as a Receptionist / Administrator. This dual-role position is crucial for ensuring the smooth operation of our office by providing exceptional front-of-house service and comprehensive administrative support. Key Responsibilities: • Warmly greet and welcome visitors, ensuring a positive first impression., • Manage incoming calls, directing them appropriately and taking messages accurately., • Handle incoming and outgoing mail, deliveries, and couriers., • Maintain a tidy and professional reception area., • Provide general administrative support, including data entry, filing, and record keeping., • Assist with scheduling appointments and managing calendars., • Order and manage office supplies, ensuring adequate stock levels., • Support various departments with ad-hoc administrative tasks as required. We are looking for someone who possesses: • Proven experience in a similar reception or administrative role., • Excellent communication and interpersonal skills., • Strong organizational abilities and attention to detail., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • A proactive attitude and the ability to manage multiple tasks efficiently., • Professional demeanor and a strong commitment to customer service.

We are seeking a Digital Marketing Executive with fashion e-commerce experience to support our growing online business. Requirements: Minimum 3 years' digital marketing experience in fashion or lifestyle brands Experience with Meta Ads, Google Ads, SEO and social media marketing Understanding of fashion e-commerce and online customer acquisition Strong communication and content planning skills Responsibilities: Plan and manage digital marketing campaigns Grow brand awareness and online traffic Manage social media and advertising performance Work closely with the e-commerce team to increase sales Full-time / London

We are seeking a dedicated Waiter/Waitress to support our daily business operations. We are looking for individuals with strong COFFEE and COCKTAIL making skills; prior food service experience is a valuable bonus. Excellent customer service is essential for this role. This is a full-time position, offering 35-40 hours across 5 days a week, with varying shift patterns. Our establishment operates Monday to Sunday, from 11 AM to 9 PM. A minimum of 2 years of relevant experience is required for this role.

Responsibilities: • Preparing high-quality coffee and drinks, • Providing excellent customer service, • Maintaining cleanliness and organisation of the café, • Working efficiently in a fast-paced environment, • Supporting daily café operations and teamwork Requirements: • Previous barista or hospitality experience preferred, • Positive attitude and strong communication skills, • Passion for coffee and customer service, • Reliable, punctual, and team-oriented What we offer: • Competitive pay + tips, • Flexible shifts, • Staff meals & drinks, • Friendly and supportive team environment, • Growth opportunities within the company If you’re passionate about coffee and hospitality, apply now and join Clean Hearts Manor House 318 Green Lanes, Finsbury Park, London N4 1BX

Bakhtar Market is looking for a confident and energetic TikTok LIVE Presenter to join our growing team in London. Your role will be to host TikTok LIVE sessions, present products, engage with viewers, and help increase online sales through entertaining and professional live selling. We are looking for someone who: • Confident speaking on camera, • Friendly and engaging personality, • Speaks English (Dari/Pashto is a bonus), • Comfortable interacting with customers live, • Interested in TikTok, social media, and sales, • Can present food and grocery products in an attractive way Responsibilities: • Host TikTok LIVE sessions, • Present and explain products clearly, • Engage with viewers and answer questions, • Support TikTok Shop promotions and offers, • Help grow Bakhtar Market’s online presence Location: London (on-site) This is a great opportunity for someone interested in content creation, social media, live selling, and e-commerce growth.

Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Ensure that all customer orders are processed accurately and delivered within agreed timelines. • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Set and monitor performance metrics for the team, providing feedback and support as needed. • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Coordinate special promotions or events to drive foot traffic and increase sales. • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: • Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services., • Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service., • Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience., • Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations., • Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment., • Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings., • Problem-Solving: Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.