Trabajos department store en LondonCrear alertas

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

About us Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role We have an exciting opportunity for an experienced Junior Merchandiser to join our core Ladies team for a 1 year fixed term position. About you • Analyse and reacting to current trading patterns:, • Management of WSSI and OTB, • Actively trades the department to maximise profit on good selling lines and minimise risk on under performing lines, through delivery methods, repeats, pricing and cancellations, • Review sales and intake forecasts at line level, identifying and reacting to potential problems or opportunities, • Reviewing KPI’s to ensure BTA is realistic, highlighting changes to Directors and Buying counterparts., • Be able to confidently update B&M Directors on sales and profit drivers and agreeing forward trading decisions, • Ensures regular communication with Retail Ops, Supply Chain and Branch Merch teams to monitor stock and identify opportunities. Planning and Implement Strategies: • Work with Buyers to plan and develop strategy and KPI’s for the season, • Identify lessons learnt and missed opportunities from previous season to support future plans, • Set realistic store plans and derive ideal category and options mixes through the use of planning tools such as BEV, forecast monitors, range plans etc., • Implement sourcing/resourcing strategies to derive a realistic IM plan., • Understanding lead times to ensure the right level of options and stock are placed at the right time., • Ensure the balanced range delivers and represents key lines, trends and commerciality to Dune, • Be able to confidently deliver Strategy to Board with supporting analysis Experience Required • Advanced working knowledge of Excel, • Analysis skills, • Excellent communication and presentation skills, • Excellent time management and awareness of others, • High level of commercial awareness of current trends, competition etc., • Enthusiastic and contributes to a positive working environment, motivating the B&M team, • Passionate about the brand and customer. About the perks • Blended working – spreading your time across our office and remote working, • Brand new sustainable office in bustling West London (near Westfield), • Friendly and open culture with flat structures allowing plenty of opportunity for development., • Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK., • 60% employee discount on Dune products – what’s not to love!, • 25 days holiday (plus the bank holidays), • Cycle2work, • Company pension scheme, • Life assurance for all team members, • We look after our people, • 3.00 p.m. finish every pay day Friday!, • Team socials and drinks – we like to have fun!, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. What happens next? We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

Assistant Merchandiser- External Brands Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Beyond managing our own brands and stand-alone stores, our retail partners include some of the world's most famous department stores. This Assistant Merchandiser role sits within our External Brands team, managing products from amazing brands and sold within the shoe departments of our Luxury partner stores. Responsibilities: • Identify trading actions from analysis of stock and sales data, • Own forward forecast for continuity lines proposing re-orders and stock management actions where required, • Establish and maintain strong supplier relationships, through regular meetings and contact, • Work closely with brands to place in season repeats and to address slower turning stock, • Manage flow of intake into the warehouse liaising with Buying, Distribution and Brand contacts. Likewise, manage returns of slow moving stock back to our warehouse and ultimately to Brand partners, • Identify, model and propose promotional activity to the Merchandiser for approval., • Own mid-season trading review, presenting key learnings by Brand/Price-point/Category/Location to inform Buying strategy for future season., • Produce ad-hoc analysis for Buying and Merchandising colleagues, often working to tight deadlines, • Manage workload, coaching and development of one Merchandise Admin Assistant, • Undertake regular Store visits to understand feedback from Retail colleagues, see product in situ, and to highlight key trading opportunities and stock risks Requirements: The Person: • Passionate about Merchandising in a fashion environment, • Previous experience as an Assistant Merchandiser, • Enjoys working with numbers and a strong team player Benefits • Competitive basic salary, • Pension and life assurance (insurance?), • Enviable discounts, • Gym Discounts, • Summer Hours - 3pm Friday finish, • Half Day, Pay Day Friday (once per month), • RetailTrust support, • And so much more! Our Culture We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: The Visual Merchandising Lead role is essential to the maintenance of Liberty’s high level of visual presentation across the store. A visionary lead with a strong understanding of design and retail marketing with a passion for setting trends and creating immersive brand experiences. You will play a key part in upholding Liberty’s renowned aesthetic and ensuring that every display embodies the brand’s creativity, craftsmanship, and attention to detail. Key Responsibilities: • Lead the creation and execution of a cohesive visual merchandising strategy across all store and retail touchpoints. Ensure alignment with brand identity, marketing campaigns, and events., • Manage and mentor a team of visual merchandisers. Provide direction and support to ensure displays are executed to the highest standard. Foster a collaborative, creative work environment., • Develop visually engaging VM displays that captivate customers and enhance the shopping experience. Guide the team in implementing these designs effectively across store., • Planning workflow, resourcing the teams in addition to supplier management and budgeting for the department., • Create and own the master critical path for the VM department, working cross functionally with marketing, merchandising, retail and buying colleagues to ensure all updates and changes are cascaded ., • The central point of communication between internal teams and external brands, ensuring projects meet quality standards, adhere to timelines., • Stay ahead of industry trends, including visual merchandising, design, and retail innovation. Experiment with new ideas, materials, and technologies to push the boundaries of traditional merchandising., • Flexibility to work early mornings, evenings, or weekends during visual installations or peak seasons. About You: • Strong eye for detail with the ability to balance creative vision and commercial impact, • Highly organised, able to manage multiple projects and deadlines in fast-paced retail environments, • Confident communicator, experienced working with senior stakeholders and external partners, • Collaborative, proactive leader with a track record of inspiring and developing teams, • Solid background in visual merchandising within luxury or premium retail, • Experienced in concept development, 3D visualisation and execution of innovative, brand-led displays, • Proven people manager with experience mentoring and leading VM teams, • Proficient in Adobe Creative Suite, SketchUp, and familiar with Monday.com and Microsoft Office, • 5+ years’ visual merchandising experience, including 2+ years in a leadership role, • Degree in Visual Merchandising, Interior Design or related field preferred

Job Title: Design Intern, Shoes Department: Design Reporting to: Head of Shoes Design Location: London Please include your portfolio along with your CV when applying. About working for Jimmy Choo: Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represents fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide. Key Responsibilities and Duties: • To assist designers in researching design ideas following design brief and brand profile, • Prepare design presentations with team, • Support design ideas by providing CAD illustrations when necessary, • Report and work closely with designers to develop collections, • Communicate and coordinate with other teams (Accessory/Merchandising) on material and collection collaborations, • Organize and set up Technical Sheets / documentation per collection, • Update and administrate collection overview documents, • Attend design meetings, merchandising meetings and other relevant meetings related to design, product and commercial reporting as required, • Administration of collection to sample stage (designated part of the collection), • Support and assist designers through the development of collections, • Maintain and update material information as collection develops, • Communicate and manage development, • Develop and execute technical drawings to support design ideas under instruction from designers, • The use of Photoshop and Illustrator to communicate design ideas in the collection, Skills, Experience and Qualifications • A recent Footwear Design Degree or equivalent, • Previous work experience of working in a similar role is preferred but not essential, • Confident user of Mac OSX, • Confident user of Adobe Photoshop and Illustrator, with procreate a bonus, • Understand a ‘collection line plan’, • Confident user of CAD, • Full understanding of technical shoe terminology, • Team player, • Able to communicate clearly with all levels, • A desire to drive and achieve goals, • Confident researcher, • Passionate about the brand and industry, • Capable of liaising with all levels of management in a professional manner Characteristics Required: • Able to translate the Jimmy Choo aesthetic into appropriate product, • Excellent sense of style and colour with regards to colour combination and material, • Excellent organisational, time management and presentation skills, • Positive “can do” attitude and keen to learn At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V — At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at

Luxury Lifestyle Brand Job title: Cashier Salary: £37,000 + £3,840 up to £7,000 bonus. About: Renowned for its exceptional craftsmanship, timeless elegance, and uncompromising commitment to quality. As one of the world’s leading luxury houses, the brand creates objects of beauty designed to enrich everyday life. This incredible Maison is opening soon their new flagship store and is in need of fantastic cashiers. Role Overview As a Cashier, you will play a pivotal role in delivering the brand client experience. Responsible for the smooth and accurate processing of transactions, you will ensure that every client leaves with a lasting impression of efficiency, discretion, and elegance. This is a client-facing role that requires precision, professionalism, and a natural affinity for luxury service. Key Responsibilities • Provide a warm and professional welcome to clients at the cash desk., • Process all sales transactions with accuracy and efficiency, in line with the brand procedures and the department store policies., • Handle multiple payment methods (cash, credit card, store credits) with discretion and attention to detail., • Ensure compliance with company procedures regarding returns, exchanges etc., • Collaborate closely with the Sales team to ensure seamless client service from selection to purchase., • Maintain a well-presented, organised, and discreet cash desk environment., • Safeguard sensitive client data and financial information, ensuring confidentiality at all times., • Assist with administrative and back-office duties including daily cash reconciliation, invoicing, and reporting., • Support in special events, product launches, and peak trading periods to ensure smooth client flow and transaction handling. Profile • Previous experience in a cashier, client service, or administrative role within a luxury retail environment preferred., • Strong numerical skills and high attention to detail., • Excellent interpersonal and communication abilities with a client-focused approach., • Ability to remain calm and professional under pressure in a fast-paced environment., • Impeccable personal presentation and alignment with the brand values. Why Join them You will be part of a heritage brand with a strong culture of excellence and respect. Working in their boutique, you will contribute to a legacy of exceptional service and craftsmanship, while developing your career in the world of luxury retail. They also provide amazing benefits. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

The Role We are seeking an experienced Head of CRM to lead the global strategy and optimisation of email, SMS, retail clienteling, direct mail, and referral channels across all markets. This role is responsible for driving both customer acquisition and customer lifetime value. Reporting directly to the Commercial Managing Director and partnering closely with our brand, content, retail, commercial, and customer service teams, the primary objective is to achieve our commercial targets by elevating the customer experience across every touchpoint. This will be delivered by ensuring all communications are closely aligned, consistent, and optimised for timing, relevance, and reach. The successful candidate will lead a small but growing CRM team, overseeing platform management, campaign execution, performance analysis, insight presentation, and the identification of new strategies, technologies, and opportunities to drive business growth. This is a hands-on, data-driven, and highly cross-functional role that requires a deep understanding of our customers, product collections, and brand. As our use of discounts and clearance activity is strategically limited, audience segmentation and content personalisation will be the primary levers of growth. Responsibilities Strategy & Team Leadership: • Set Varley’s global CRM strategy across all channels, aligned with brand and commercial objectives., • Define CRM principles, priorities and ways of working to ensure consistent scalability across all markets., • Line-manage and support the CRM Manager, providing clear direction, prioritisation and decision-making support., • Plan the growth of CRM capability and team resourcing in line with business and retail expansion., • Own the CRM tech stack and partner ecosystem, acting as senior owner of platforms, relationships, budgets and high-level decisions. Campaign Deployment & Optimisation: • Set the CRM approach to brand-led campaigns, ensuring the right audiences, timing and phased rollout across email, SMS, direct mail and clienteling., • Set the principles that guide segmentation, suppression, frequency and personalisation across campaigns, ensuring communications remain relevant and customer-first., • Establish a test-and-learn approach to campaign optimisation, ensuring performance is reviewed and learnings inform future planning., • Oversee the direct mail channel in the US and UK, including the deployment of spend, revenue attribution, ROI and CPA analytics. Customer Lifecycle & Journeys Automation: • Set the strategic direction for automated customer journeys, identifying opportunities to improve engagement, retention and loyalty over time., • Define and prioritise the automated journeys CRM should focus on, based on customer behaviour, intent and potential impact., • Set clear standards for the quality, relevance and consistency of automated lifecycle communications, ensuring they evolve over time to support long-term customer relationships. Commercial Performance & Reporting: • Define how CRM success is measured, including KPIs and clear principles for reviewing and interpreting performance., • Review CRM performance at a strategic level, using data insight to inform priorities, optimisation opportunities and future investment., • Own CRM forecasting at a channel and initiative level, providing informed projections to support commercial planning., • Ensure CRM performance and insights are clearly communicated to senior stakeholders, providing transparency on impact and opportunity. Retail Support & Clienteling: • Set the approach for how CRM supports retail, ensuring store-related customer communications are thoughtfully integrated into the wider marketing strategy., • Ensure clienteling is supported through clear CRM principles, best practices and tools, working with Retail to drive adoption and confidence at the store level., • Oversee CRM support for key retail moments, such as store openings and activations, ensuring clear alignment and prioritisation. Cross-functional Collaboration: • Work closely with Brand, Product, Ecommerce, Customer Service and Retail as a senior, diplomatic partner, aligning CRM priorities with wider business initiatives and supporting teams to achieve their objectives while protecting brand and customer experience., • Ensure clear communication and visibility of CRM plans and initiatives across the business, particularly around key moments such as category launches and store openings. Data Strategy & Governance: • Manage the collection, storage, quality, and activation of customer data within GDPR and international data privacy guidelines. Experience & skills • Significant experience leading global CRM programmes and managing teams., • Experience owning CRM technology and partner ecosystems, including platforms, third-party relationships and budgets., • Strong commercial awareness, able to balance performance objectives with brand integrity and long-term customer value., • Confident working with data and reporting to interpret performance and inform decision-making., • Proactive, self-motivated, and comfortable operating at both a strategic and hands-on level within a fast-growing, evolving organisation., • Excellent communication and stakeholder management skills, with the judgement and diplomacy to navigate complex cross-functional environments., • Experience with premium apparel brands, the US market and retail stores is preferred. Company Values WE ARE THE SUM OF MANY PARTS We may have two founders, but we are the sum of many parts. The journey is just as important as the destination. We look after one another. We promote diversity and inclusivity as central parts of the culture we are building. We are less when we don’t include everyone. Our successes and our failures we make as a team not as individuals. WE PURSUE QUALITY IN EVERYTHING WE DO. We should chase perfection in everything we do. Growth is a result of improvements to every aspect of what we do, not just reliant on an individual or department. We grow together. WE EMBRACE POSSIBILITY AND PUSH BOUNDARIES: We believe that there are no limits to what we can achieve. We encourage innovative thinking, pushing boundaries, and embracing new possibilities. We constantly challenge ourselves to think beyond the ordinary and create extraordinary outcomes. DATA-DRIVEN DECISIONS AND PURPOSEFUL ACTIONS: We base our decisions and actions on data and reason, not on hope. We prioritize and justify our choices through thoughtful analysis. We think before we act, understanding the impact of our actions. OUR BRAND IS TIMELESS AND VALUABLE: Our brand is our most valuable asset, and we treat it with the utmost respect. We recognize that our brand will outlive us and strive to enhance its value through everything we do. We prioritize long-term growth over short-term gains, ensuring the longevity of our brand's reputation. WE NEVER COMPROMISE OUR PRODUCT. We believe the best form of marketing is to make better product. Let word of mouth be the most powerful marketing channel. Constantly improve, however marginal a gain. Our product is defined by the quality not price. WE RESPECT AND EXCEED CUSTOMER EXPECTATIONS: We deeply appreciate and value those who choose to consume our brand. We consistently strive to surpass their expectations in every interaction. Our goal is to transform customers into passionate advocates who enthusiastically share their positive experiences with others. WE CHOOSE PARTNERS WHO REFLECT OUR VALUES: We view our suppliers, service providers, and stockists as partners, not mere business relationships. We carefully select partners who align with our values and standards. We understand that the company we keep reflects our brand's integrity and reputation. WE GROW OUR BRAND BY EMPOWERING OTHERS: We understand that the way we present information is just as crucial as the information itself. We focus not only on what we do but also on how our actions positively impact others. We aim to empower and support those around us, fostering growth and creating meaningful connections. RESPONSIBILITY IS AT THE CORE OF EVERYTHING WE DO: We believe that responsibility is as fundamental as the fit of a garment. We prioritize ethical practices and sustainability in all aspects of our business. We are accountable for our actions and strive to make a positive impact on our environment and communities. KINDNESS IS OUR GUIDING PRINCIPLE: We prioritize treating others with respect, empathy, and understanding. We believe that kindness creates a positive work environment and fosters strong relationships with our team members, partners, and customers.

Dalkia UK are looking for a Contract Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams, • Proven ability to produce detailed reports for the customer and Account Manager At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the business. The role is based full time in a flagship London store located in Cadogan Place. This is a fully store-based position, reporting into both the Store Director and the regional Customer Experience leadership team. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. The Role • Act as the primary custodian of the client experience, with a focus on personalised hosting and relationship building rather than transactional selling, • Own every touchpoint around the client journey, ensuring exceptional service before, during, and after each visit, • Gather and utilise detailed client preferences to elevate experiences, including travel arrangements, personal interests, lifestyle needs, and event attendance, • Lead, manage, and develop a team of Hosts, setting clear standards for service and cultural alignment, • Coordinate and oversee temporary Host support when required, • Work closely with internal teams to ensure seamless execution of in-store and external events across categories such as ready-to-wear and leather goods, • Maintain accurate and meaningful client records, with approximately 20% of the role focused on data input and CRM hygiene, • Remain highly visible on the shop floor, engaging directly with clients and building long-term relationships Requirements • A highly client-centric professional with a natural ability to connect, host, and anticipate client needs, • A strong people manager with experience leading and motivating small teams, • A refined individual with a genuine interest in art, culture, and luxury craftsmanship, • Backgrounds from department management or client-facing leadership roles are welcomed, particularly those seeking a more experience-led direction, • Comfortable balancing human interaction with light administrative and CRM responsibilities, • Not suited to candidates from purely back-of-house or numbers-driven CRM roles, • A true people person who thrives in a customer-facing, service-led environment To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Job Title: People Manager/People Partner Reporting To: Operations Lead (dotted line to Fractional HR Consultant, Azzurri Group) Location: 3 days in Azzurri Group HO or DHC restaurant with occasional travel to restaurants when required Dave’s Hot Chicken started as a late-night parking lot pop-up—three friends, $900 and a portable fryer slinging hot chicken in East Hollywood. Fast forward and it’s a global sensation with a cult following—including icons like Drake and Usher. Known for its mind-blowing flavour and addictive heat, Dave’s is bringing the vibe to the UK—and they’re looking for bold, hype-driven people to join the team. Overview of the Role We are a high-growth premium quick-service restaurant brand entering an exciting phase of rapid expansion. We have 8 restaurants nationally with plans for a further 6 more in the next 6 months plus European expansion…and we’re just getting started. We’re looking for a proactive People Manager to join our team. Working in a stand-alone capacity, this role is instrumental in supporting our growth, ensuring our people operations are efficient, compliant, and aligned with our culture. You will be the architect of our people operations, ensuring we scale with integrity, speed and culture intact. You will be a trusted advisor to the MD and Operations Lead, comfortable challenging senior stakeholders and driving a high performance culture across all locations. You'll be operating at manager/business partner level or a Senior HR Advisor looking for that next step. Key Responsibilities: Strategic Partnership • Act as a strategic partner to senior stakeholders, influencing business decisions through a commercial people lens., • Identify organisational gaps and proactively design people initiatives that support rapid scaling. Employee Relations • Lead on complex ER matters, providing coaching and support to line managers to resolve issues commercial and legally., • Gather trends on employee relations matters, propose and implement any solutions to prevent further issues e.g. training, communication., • Assist in the development, review and communication of HR policies and procedures, ensuring they remain compliant with current employment law and best practice., • Stay up to date with changes to employment law, ensuring our policies procedures and usual practice remain compliant., • Work with the wider People Team across the brands to share best practice and develop group wide changes and initiatives. People Operations & Administration • Support the store teams with onboarding and offboarding processes to ensure a smooth employee experience., • Maintain and update employee records in our HRIS (Nory) and ensure compliance with GDPR and employment legislation., • Act as the system owner for our People system, ensuring data integrity and identifying opportunities for improvement or automation., • Support the development and implementation of scalable HR processes in line with business growth. Recruitment, Talent & Development • Work as part of high paced operations team with the Operations Lead, Operations Trainers and New Restaurants Opening to recruit, train, motivate and retain best in class restaurant teams., • Lead on relevant Head Office recruitment activity from start to finish., • Support the delivery of a consistent and engaging candidate experience across all touchpoints., • Manage all our recruitment platforms to further enhance our employer brand to attract top talent., • Work with the Operations Lead and Group People Team to ensure all mandatory compliance training is completed in a timely manner on our LMS. People Analytics & Insight • Use relevant metrics and data to develop insight and support and influence the People strategy and initiatives, and to influence management behaviour across the business., • Ensure all department trackers and reporting mechanisms are up to date. Reward • Work with the MD and Operations Lead to guide and advise on all remuneration queries., • Support on annual salary review process such as pay review and bonus payments, as well as changes to National Minimum wage. Culture & Communication • Take ownership of internal communications, ensuring employees are informed, engaged, and aligned with our vision and values., • Act as a culture champion across the business, supporting the development of an inclusive, values-led environment as we scale., • Assist in the design and delivery of initiatives that promote engagement, wellbeing and employee retention across the business. Person Specification: • Proven experience in a generalist HR or People Manager role ideally with multi-site experience in hospitality or retail., • Strong understanding of UK employment law and employee relations casework., • Has the ability to balance a commercial approach with best practice., • The ability to pivot from high level-strategic planning to on-the ground operations support., • Experience managing HR administration, payroll input, and benefit processes., • Confident managing competing priorities in a fast-paced environment., • Strong interpersonal and communication skills, with the ability to influence and build trust at all levels., • Proactive and solutions-focused with excellent organisational skills., • A start-finisher who can work autonomously and thrives in an environment with ambiguity., • High level of attention to detail and comfortable handling a wide range of data

Opened by Charles Henry Harrod, an East End grocer and tea merchant, in 1834, relocating to Knightsbridge in 1849, The Harrods store is recognised globally as a symbol of excellence. Harrods is a truly iconic landmark known all over the World, welcoming visitors from all over. Today, Harrods is one of the world’s few single-site department stores, occupying a prime five-acre site along the Brompton Road. They are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and a celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, they offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. They are committed to excellence and artistry, inspired to reinvent and surprise, ensuring their position as a leader in the category. Since 2017, their Owner Qatar Investment Authority (QIA) has supported their decision to invest into the evolution of the store. From Fashion Designer rooms to extended beauty Halls, food halls and restaurants, every aspect of the store is being re-imagined to optimise the customer experience and enable Harrods to maintain their place as the masters of luxury and the experts of exceptional. Every year, over 60 million domestic and international visitors connect with them online and through their stores in Knightsbridge, Heathrow & Gatwick airports and H Beauty emporiums as they wish to experience something unique that is quintessentially British. Reporting to the Senior Engineering Manager, the Fabric Maintenance and Minor Works Manager will play a pivotal role in overseeing the maintenance, repair, and enhancement of the building fabric across the estate. They will lead a team of 13 Building Fabric Maintenance Engineers operating in a 24/7 environment, alongside specialist contractors. This role includes driving minor works projects, managing contractors, and ensuring the store’s structural elements from walls and ceilings to doors, windows, and finishes are safe, compliant, and maintained to the highest standards, upholding Harrods’ world-class environment. A key focus will be the leadership, development, and performance of the team, cultivating a high performing, engaged workforce through visible leadership, technical expertise, and continuous coaching. The successful candidate will champion best practice across planned and reactive maintenance, ensuring operational efficiency, high-quality workmanship, and a safe environment. They will also contribute to asset management planning and capital investment decisions. Key responsibilities include site inspections, defect management, H&S and regulatory compliance, budget oversight, RAMS management, and contractor performance. We are seeking a proactive, detail-oriented leader with demonstrable experience in building fabric maintenance management, building regulations, and quality standards, supported by an HNC/HND or a degree in Building, Construction Management, or Building Surveying. Experience in luxury retail or hospitality, alongside IOSH or NEBOSH certification, is highly desirable. The successful candidate will bring exceptional communication skills, remain calm under pressure, and have a proven track record of leading, motivating, and developing teams, with strong decision-making and problem-solving abilities and a commitment to continuous improvement. For a briefing discussion please contact our retained advisors Connor Humpage () and Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to to be considered. The candidate pack can be viewed at ___. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.

Job Title: Assistant Merchandise Planner - Outlets Department: EMEA Reporting to: Senior Merchandise Planner - Outlets Location: London Role overview: The Assistant Merchandise Planner - Outlets will be based at the Jimmy Choo Head Office in London and will work under the guidance of the Merchandise Planner. The role is responsible specifically for our outlets business across Europe and will work closely with the European Retail Managers. What you’ll do: • Review performance of all EMEA Outlet stores, ensuring stock is optimised within the region and trade actions are followed through on a weekly basis., • Complete the weekly allocation and replenishment review process through the management of templates to optimise each products performance, ensuring the overall markdown stock cover is in line with company targets, • Assist the Merchandise Planner to plan the Outlet store stock requirement and manage the stock intake plan for seasonal end of line stock and Outlet Core (made for outlet) products, • Liaise with the Logistics and Stock Controller for all warehousing needs ensuring stock accuracy is maintained, • Responsible for forecasting the Key Item Planner to propose initial buy quantities and re-orders for Outlet Core products, in line with the Open to buy (OTB) targets, • Own the sizing strategy for all new Outlet orders, • Build the Seasonal stock launch packages and sign off with the merchandise planner and GMM, • Produce weekly Outlet trade reports, analysing store, department and seasonal sales performance and present key findings and actions to the wider team, • Responsible for price management - uploading price changes in SAP in line with the markdown strategy and maintaining the price database, • Conduct Outlet store visits and maintain frequent communication with store managers, carrying out agreed actions to optimise the stock assortment, • Collaborate with VM & Marketing to share information on product launches and key product messages We’d love to see: • Graduate calibre individual, • A proven track record of merchandise planning across European markets for a similar business, ideally (but not necessarily) with a focus on outlets, • Proven track record of increasing turnover and maximising gross profit, • Currently operating as an experienced Allocator / level one Assistant Planner, • To be proactive in terms of finding opportunities to grow the business and be reactive to changes within the markets., • Proven track record of increasing sales turnover., • Advanced level Excel and Microsoft Office, • Italian, French or Spanish speaker would be an advantage, • Demonstrable ability to use initiative and be proactive., • Have a sense of urgency and ability to deal swiftly with changing needs., • Team player with the ability to work on own initiative when required., • Highly organised with an able to multi-task., • Able to cope under pressure and meet the needs of a demanding and ever changing/growing international business. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V — At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: Driving Exceptional Customer Experiences at the Heart of Liberty London - leading the Flagship Customer Service Department to set the gold standard in customer care; empowering a high-performing team of ~10 Customer Service Advisors to deliver seamless, multi-channel support across in-store, email, telephone, social media and written correspondence. Key Responsibilities: • Champions exceptional customer service by proactively engaging customers, resolving queries with sound judgement, and ensuring timely follow-up within SLAs., • Drives continuous improvement initiatives and builds strong internal partnerships to deliver consistent service excellence., • Leads by example across all communication channels, demonstrating best practice in POS and Zendesk while ensuring KPIs are consistently achieved., • Maintains exceptional operational, organisational, and presentation standards in line with company guidelines., • Coaches and develops a high-performing team, supporting onboarding, training, and effective daily task allocation to ensure optimal cover during peak periods., • Ensures the team is fully informed on services, promotions, and events to deliver a seamless and informed customer journey., • Acts as a department ambassador, motivating individuals to exceed personal and team targets., • Provides ongoing mentoring and proactively manages performance to uphold outstanding service standards. The department schedule is in line with store opening hours (Sunday – Saturday), therefore weekend and evening work will be required to support business needs. About You: • Customer-focused with a collaborative approach and a strong drive for excellence., • Confident communicator with the ability to engage effectively across verbal, written and digital channels., • Highly organised, with strong planning skills and a proactive mindset to make things happen., • Experienced customer service professional within retail, hospitality or travel environments., • Professional, personable and trusted to handle confidential and sensitive information with discretion., • Proven experience leading and developing teams to achieve shared goals., • Deadline-driven with the ability to prioritise and deliver in a fast-paced environment., • Calm and composed under pressure, confident managing complex or challenging conversations. Please note, this is a maternity contract, ending in March 2027.

Senior Procurement Manager Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate We are hiring a Senior Procurement Manager (Europe) to lead our buying strategy across multiple countries and channels. In this leadership capacity, you will be responsible for overseeing the region's purchasing strategy, driving sell-through performance, and optimizing inventory rotations for all product categories within the POP MART portfolio. Reporting directly to the Head of Procurement you will act as the senior strategic lead for commercial planning, buying, launch execution, and lifecycle analysis. You will direct your team and work closely with HQ product development, Retail leadership, and Global Supply Chain to ensure that product buys and launches at the right time and stock remains healthy and profitable throughout each product’s life. Responsibilities Category Forecasting & Buying • Lead the Buying process of detailed sales and demand forecasts by SKU, tailored to category dynamics and market seasonality., • Consolidate commercial goals with bottom-up market data to build accurate, forward-looking category plans at a regional scale., • Maintain ultimate forecast integrity from pre-launch strategy through post-launch performance., • Design product assortments plans by implement the store size and business matrix Product Lifecycle Management • Own the procurement planning and sell-through monitoring of all launches, replenishments, and discontinuations, • Identify ageing stock risks early and command mitigation actions such as markdowns, reallocation, or liquidation proposals., • Dictate product exit timing and lifecycle decisions in partnership with Head of Merchandising and Retail leadership. Planning Governance & Market Coordination • Act as the senior category contact and strategic lead for country retail teams, BD managers, and HQ stakeholders., • Collaborate heavily with the Supply Chain team to ensure inventory flow and launch readiness align with warehouse and allocation timelines., • Lead and participate in S&OP, campaign planning, and cross-functional readiness meetings as needed. Reporting & Commercial Insights • Oversee and prepare executive dashboards and deep-dive reports to track category performance, sell-through, forecast accuracy, and stock risk., • Present high-level insights and strategic recommendations to the Head of Merchandising to support top-level decision-making and seasonal reviews., • Continuously refine department tools, systems, and planning templates to improve data clarity and usability across the region. Required Qualifications • Bachelor’s degree or above., • 8+ years of experience in procurement ,buying, category management, or commercial forecasting, with a focus on senior strategic ownership., • Solid background in managing high-SKU portfolios and supporting multi-country or multi-channel retail businesses., • Excellent analytical skills and comfort working with Excel; experience with planning systems or BI tools is a plus., • Strong communication and collaboration skills; able to lead and influence effectively across functions and regions., • Fluent in English and Chinese (Mandarin) Desirable but Not Essential • Experience in fashion, beauty, lifestyle, or collectible goods., • Prior involvement in high-frequency product drops or trend-led categories., • Familiarity with regional vs HQ planning processes in international businesses., • Passion for youth culture, art toys, or the creative consumer space If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Job Role: Assistant Merchandiser Reporting to: Merchandiser Location: Head Office, White City Place, West London Contract type: Full Time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: We are seeking a proactive and detail-oriented Assistant Merchandiser to join our dynamic team. This role supports the Merchandiser across stock management, sales analysis, and operational execution to optimise performance and maximise opportunities. Responsibilities:  Support Merchandiser in stock trading, sales management, and category performance analysis.  Maintain WSSIs, identifying risks and opportunities.  Manage delivery schedules, stock intake, and cross-department communication for collection launches.  Conduct category, returns, and sizing analyses by region and channel to maximize full-price sell-through.  Oversee MAA in intake management, store allocations, and reporting.  Ensure accurate and timely eCommerce product launches and online imagery updates.  Produce and analyse weekly, monthly, and seasonal sales and stock reports to drive strategic planning.  Liaise with suppliers and warehouses to monitor deliveries and address issues.  Lead critical path tracking meetings, ensuring actions are commercial and escalate concerns when needed.  Act as the main contact point for internal and external stakeholders, ensuring deadlines are met.  Deputise for Merchandiser, managing reporting, supplier issues, and cross- functional meetings when required. Skills:  Proficient in Excel and Microsoft Office suite.  Strong analytical and problem-solving skills, with experience in data manipulation and reporting.  Excellent organizational skills and attention to detail.  Commercially focused with a proactive and initiative-driven mindset.  Leadership and mentoring abilities to guide and support junior team members.  Strong communication and collaboration skills for cross-functional teamwork.  Ability to manage multiple priorities in a fast-paced environment. Employee Benefits: o 33 days annual leave for full time employees (25 days holiday + 8 bank holidays) o A day off to celebrate your birthday. o Pension Scheme o Group Life Insurance o Employee Assistance Programme (EAP) o Length of Service Award o Refer a Friend Scheme o Staff uniform for retail employees o Generous Staff and Friends and Family Discount o Annual Volunteer Day o Cycle to Work Scheme o Tech Scheme o Eye Care Vouchers o Real Living Wage Employer o Employee led committees o Social events and biannual parties o Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities withinour company.

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: East Croydon 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement. Alongside this team you’ll also manage the team who make our office a great place to work, including our concierge and café teams. And because you’re great at problem solving you’ll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: -Making sure the vital basics are covered and our HR processes are correctly managed. -Delivering exceptional People support and guidance communicated in a simple way that supports the business aims. -Actively manage ER issues and support on escalations as required. -You’ll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve. -You’ll manage our PDR and Succession planning activities, creating meaningful actions. -Working with Internal Communications you’ll ensure the wider team is kept up to date and engaged. -You’ll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment. -Representing the needs of the internal customer in various project groups to ensure we get it right first time. -Managing the Head Office Development budget and Strategy/Team development events during the year. This job is a good fit for you if: -You enjoy being a true generalist and delivering on projects -You can add value through great questioning and getting to the root of a problem -You understand how to build strong relationships -You can work at a fast pace and make decisions when things can change quickly -You are great at spotting the unintended consequences of decisions and getting ahead of them -You are motivated by the latest thinking and by sharing your knowledge with your peers -You get satisfaction though seeing projects come to fruition What you’ll need to succeed: -You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding -You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them -You’ll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. The Liberty Beauty Hall is a pioneer of luxury, showcasing the latest trends alongside a curated selection of unique and exceptional products, treatments, and counters. From Violette FR to Hourglass, Jones Road to Chantecaille, it offers an indulgent destination of standout brands and tailored skincare designed to delight even the most discerning beauty lovers. Role Overview: Our Sales Managers set the standard for retail on the shop floor. Responsible for driving sales, managing, and supporting an accomplished team of sales professionals, the Sales Managers ensure that all our standards of service are upheld and maintained whilst being capable of adapting to the needs of a constantly changing and varied business. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • We are looking for highly skilled managers with strong knowledge and experience of luxury beauty brands and products, who understand the importance of driving sales and maintaining a commercial focus., • You will have a strong awareness of the marketplace and current beauty trends, alongside a passion for delivering exceptional visual standards across your product area., • Your ability to prioritise, plan, and allocate resources will be essential to ensuring the efficient running of the department year-round. Whether you are coming from a luxury department store or a standalone store management role, you will be able to demonstrate a proven track record of running your area profitably.

Are you a driven and experienced Buyer with a passion for fashion, looking for an opportunity to truly shape a market-leading Linens, Home Accessories & Dine offering? If so, this could be the perfect role for you. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. We are also open to applicants based in Newcastle Upon Tyne to be based in our functional hub in our Newcastle Flagship store. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (Typically every Thursday and Friday working from home). About the Role We’re looking for an experienced Buyer to lead the strategy and execution of Fenwick’s Linens, Home Accessories & Dine categories across all stores and online. This role is central to driving sales, profitability and market share, delivering a curated, design-led assortment that reflects the Fenwick brand while meeting the needs of our customers. You’ll own the end-to-end buying process, from range planning and supplier negotiations through to trading, launches and seasonal strategies. With a strong commercial eye, you’ll identify emerging home and lifestyle trends, source new and distinctive brands, optimise margins and stock performance, and build trusted, long-term partnerships with key suppliers. Data-led insight and intuition will support decision-making as you analyse performance and identify opportunities for growth. Working closely with Retail, Digital, Marketing and support teams, you’ll help shape a customer-first Home & Dine offer that inspires customers and drives engagement both in-store and online. This role suits a buyer with relevant category experience, strong influencing skills and a passion for design, storytelling and delivering exceptional customer experiences. What we are looking for in a candidate... • 3+ years’ experience in Home & Dine Buying, • A sharp eye for product and emerging trends, • Proven commercial acumen and negotiation expertise, • Strong supplier relationships and the confidence to influence at all levels, • A data-driven yet intuitive approach to decision-making, • Experience in developing product strategies and building business cases, • The ability to thrive in a fast-paced, collaborative environment, • A passion for innovation, storytelling, and customer experience About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

About MATIERE PREMIERE MATIERE PREMIERE fragrances are built around the overdose of a single natural ingredient. With short, direct, and radical formulations, the sillage is immediate and long-lasting, the signature vibrant, and the experience irresistibly comforting. All creations are signed by our co-founder and perfumer Aurélien Guichard, who cultivates his own ingredients – Centifolia Rose, tuberose, and lavandin – exclusively for MATIERE PREMIERE in the Grasse region. Your Role • Guide and inspire clients in discovering our fragrances and beauty products., • Deliver a personalized, exceptional retail experience in line with our standards., • Highlight our collections and share your passion for niche perfumery., • Build lasting client relationships and contribute to our brand’s prestige. Your Profile • At least 1 year of sales experience, ideally in perfumery or luxury retail., • Strong knowledge of high-end fragrance brands., • Passionate, attentive, and polished with excellent client service skills., • Team-oriented, dynamic, and highly presentable., • Fluent in English; additional languages are a plus. What We Offer • Full-time contract in our newly opened MATIERE PREMIERE flagship boutique in Covent Garden, London and at Liberty., • An inspiring, creative environment within a passionate team., • Training and development opportunities to grow with the brand., • We celebrate diversity and encourage all qualified candidates to apply.

Assistant Store Manager – Luxury Children's wear (6 Month FTC) Luxury Department Store Salary £34,000 + commission & bonus Role: Our client is seeking an experienced Assistant Store Manager to support the Store Manager in leading daily operations, driving sales performance, and inspiring a team within a luxury retail environment. This is a 6-month fixed-term contract (with potential to become permanent), ideal for a dynamic leader with a passion for client experience and team development. Key Responsibilities: • Support the Store Manager in achieving sales targets and KPIs., • Lead, motivate, and develop the team to deliver exceptional customer service., • Oversee daily operations, including stock control, VM standards, and compliance., • Assist with staff scheduling, onboarding, training, and performance management., • Ensure brand standards are consistently maintained across all touchpoints., • Act as a key holder and take responsibility for the store in the Manager’s absence. Requirements: • Previous experience as an Assistant Manager or Senior Supervisor in luxury or premium retail., • Strong leadership and team management skills., • Commercially driven with a proven sales track record., • Excellent communication and organisational abilities., • Flexible availability, including weekends. Benefits: • Opportunity to gain experience within a prestigious luxury environment., • Staff discounts and company benefits., • Supportive and collaborative team culture. 360 Talent specialises in high-end retail recruitment, connecting top-tier professionals with prestigious Fashion, Beauty, and Lifestyle brands worldwide. For the latest opportunities and industry updates, visit our website or follow us on LinkedIn, Facebook, Instagram & TikTok!

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

We are searching for a Sales Consultant – Luxury Fragrance (Harrods) Full-time | 37.5 hours/week | Competitive base salary + high commission potential Join a cutting-edge luxury fragrance brand located in the heart of Harrods, one of the world’s most iconic department stores. We are looking for a sales-driven, energetic, and ambitious professional who thrives in a high-performance environment and has a true passion for fragrance and luxury. 🔸 About the Role As a Sales Consultant, you will play a key role in driving performance, delivering a world-class luxury experience, and exceeding sales targets. You’ll represent the brand with excellence, passion, and deep product knowledge, becoming an ambassador for Edeniste on the Harrods floor. 🔸 What We’re Looking For • Experience in luxury retail, preferably fragrance or beauty, • Strong fragrance knowledge and an understanding of olfactive storytelling, • Commercially driven and target-focused, • Energetic, confident, and results-oriented, • Comfortable with high-value sales and clienteling, • Motivated by commission and personal achievement, • Excellent communication and interpersonal skills, • Professional, reliable, and team-spirited 🔸 Your Mission • Maximise individual and counter sales performance, • Meet and exceed KPIs and revenue goals, • Build meaningful relationships with clients to drive loyalty and repeat business, • Provide an outstanding and personalised luxury service, • Embody the brand values and represent Edeniste with confidence and elegance, • Collaborate with the team to contribute to overall store success 🔸 Why Join Us • Be part of a prestigious, innovative fine fragrance brand, • Work in the most iconic retail location in the world — Harrods, • Uncapped earning potential through a generous commission structure, • A culture of performance where excellence is recognised and rewarded, • An exciting opportunity for someone who wants to grow within the luxury sector, • If you are passionate about fragrance, love sales, motivated and are ready to shine in a luxury environment, we would love to hear from you.

Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality. This role is based in London. The position is full-time, working on-site within the retail store environment. The Role • Oversee the daily operations and performance of a specific department within the store., • Drive department sales, ensuring targets are met and exceeded., • Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships., • Demonstrate strong product knowledge within the department and share this expertise with both customers and the team., • Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management., • Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation., • Support the recruitment, onboarding, and training of new team members., • Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results., • Foster an inclusive and collaborative work culture, resolving team concerns constructively., • Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management., • Support operational needs such as stock management, replenishment, inventory audits, and store coverage., • Assist with administrative tasks such as reporting, vendor records, and HR documentation. Requirements • Proven leadership and team management skills, with experience motivating and developing diverse teams., • Strong background in retail sales and customer service, with the ability to nurture customer loyalty., • Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail., • Strong communication and interpersonal skills, with a collaborative and empathetic approach., • Excellent organisational skills and the ability to work effectively in a fast-paced environment., • Experience with visual merchandising and inventory management., • Analytical mindset with the ability to interpret data and make informed, commercial decisions., • A proactive, hands-on attitude with a focus on achieving results. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

LUXURY SALES ASSOCIATE – LONDON MULTIPLE BOUTIQUE & DEPARTMENT STORE LOCATIONS | FULL-TIME WHAT’S ON OFFER • Basic salary up to £30,000 plus commission, • Opportunities across both boutique and department store environments, • Clear career progression with structured training and ongoing development, • Fast-paced, high-performing teams within globally recognised brands THE BRAND • Established luxury house known for craftsmanship, heritage, and contemporary design, • Client-focused cultures with a strong emphasis on storytelling and product expertise, • Environments that prioritise relationship-building over transactional selling THE ROLE • Deliver a polished, personalised luxury customer experience, • Build and maintain strong client relationships through CRM and clienteling, • Drive sales through styling, storytelling, upselling, and cross-selling, • Consistently achieve personal and store KPIs THE PROFILE • Minimum one year of experience in premium or luxury retail, • Commercially driven with strong communication skills, • Confident, polished, and passionate about luxury fashion, • Proactive sales mindset with excellent relationship-building ability Due to the high volume of applications, only shortlisted candidates will be contacted. We are a boutique recruitment firm specialising in premium and luxury retail. Follow us on LinkedIn, Instagram, and Facebook to stay updated with our latest opportunities.

Women’s RTW & Accessories – New Opening at Harrods Tom Ford Fashion is seeking an experienced Store Manager to lead the new Women’s Ready-to-Wear & Accessories boutique opening at Harrods. The Store Manager will have full responsibility for the commercial performance, operational excellence, and people management of the boutique, ensuring the highest standards of luxury retail execution in line with Brand values and Harrods guidelines. Reporting to Director Of Stores And Operations, the Store Manager will act as a Brand Ambassador, driving sales performance, developing the client portfolio, and leading the team to deliver an exceptional and consistent client experience. Key Responsibilities: Commercial & Sales Performance: • Drive store sales performance to achieve and exceed sales targets and KPIs, • Monitor and analyze business results, defining action plans to optimize performance, • Actively contribute to sales activities and high-level client engagement, • Recruit, train, coach, and motivate the sales team in line with Brand standards, • Lead by example on the sales floor, fostering a high-performance and service-oriented culture, • Manage staff scheduling, planning, attendance validation, and performance reviews, • Ensure smooth daily operations of the boutique, including opening and closing procedures, • Oversee cash operations, tax-free processes, invoicing, and administrative activities, • Manage budgets, reporting, and operational costs, • Guarantee a consistent, elevated Client Experience aligned with Brand and Harrods guidelines, • Ensure full compliance with visual merchandising, product presentation, and service standards, • Manage relationships with suppliers and oversee routine and extraordinary maintenance activities, • Ensure all operational processes are aligned with internal, legal, and security requirements Requirements: • Proven experience as Store Manager (or Senior Assistant Store Manager ready to step up) within Luxury Retail, preferably in a department store environment such as Harrods, • Strong background in Women’s Ready-to-Wear and Accessories, • Excellent knowledge of English, • Strong leadership, people management, and coaching skills, • Solid commercial acumen and results-driven mindset, • Proven experience in clienteling, CRM, and VIC management, • High level of organization, precision, and attention to detail, • Flexibility, availability, dynamism, and proactive attitude, • Proficiency in Microsoft Office Working hours: full-time, 5 days per week including weekends and holidays Workplace: London Why work with us? At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.

Retail Manager Luxury Fragrance Brand Location: London Sector: Luxury Fragrance Employment Type: Full-time Our client is a globally recognised luxury fragrance brand, with a presence in major international cities, the company currently operates a multisite location presence in the UK, and continues to strengthen its position within the UK luxury market. About the Role: The business is seeking an experienced Retail Manager to oversee its UK retail operations, managing each location. Reporting into the international head office, this role will take ownership of retail performance, team leadership, operational excellence, and brand representation across multiple points of sale. The Retail Manager will play a key role in driving sales, elevating customer experience, and ensuring consistent execution of the brand’s luxury standards. The ideal candidate will bring significant experience within luxury retail, with a strong background in managing multiple points of sale and leading high performing teams. Key Responsibilities: Retail Operations • Oversee day to day retail operations across multiple UK points of sale: boutique and department store locations, • Ensure consistent brand standards, operational excellence, and customer experience across both sites, • Manage staffing, scheduling, inventory control, and in-store execution, • Monitor sales performance, KPIs, and budgets in collaboration with the head office, • Recruit, train, coach, and develop retail teams across multiple locations, • Support relationships with department store partners and key stakeholders, • Support local retail marketing initiatives in coordination with the central Marketing & PR team, • Ensure strong brand presentation and storytelling within both retail environments Requirements • Seasoned experience in luxury retail, • Proven experience managing multiple points of sale (boutique and/or department store environments), • Previous experience as a Retail Manager, Multisite Manager, or Senior Store Manager, • Strong commercial awareness with experience working to sales targets and KPIs, • Good understanding of the UK luxury retail landscape and department store operations Skills & Competencies • Strong leadership and people management skills with a hands-on approach, • Excellent communication and interpersonal abilities, acting as a brand ambassador, • Organised, commercially minded, and detail-oriented, • Fluency in English; additional languages are an advantage

Description Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them. WE NEED YOU TO: • Ensure service standards are consistently met in your store, through regular team motivation, training and development, • Be a mentor for your team by demonstrating service standards and leading by example, • Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team, • Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager, • Ensure operational objectives of the store and company are upheld and maintained, • Ensure all policies and procedures are consistently maintained through high standards of compliance at all times, • Regularly update the store manager on trade and team performance, • Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team, • Maintain a high-performance team through regular one- to-one meetings, • Build and maintain excellent client relationships for repeat business, • Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales, • Monitor and manage stock deliveries, • Work with head office merchandising team to ensure restock accuracy, • Coordinate store stock take and maintain stock accuracy standards, • Organise and execute impactful store promotions to boost overall sales for store, • Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies, • Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines, • Keep up to date with new fashion trends, • Previous retail management experience, • Strong understanding of fashion trends and brands, • Possess a strong sense of leadership, • Excellent communication skills, • Ability to stay composed during challenging situations, • Ability to create and sustain great relationships, • Experience in setting team targets and driving sales, • Competitive basic salary, • Generous bonus structure, • Gorgeous shoes each season, • Amazing employee discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

About Heathcote & Ivory Established in London in 2000, Heathcote & Ivory has grown over the last twenty-five years into a leading creator of bath, body, wellness and lifestyle products and design-led gifting collections. Driven by attention to detail, our reputation is built on quality, innovation and strong brand partnerships in the beauty and lifestyle space. Our brand portfolio is varied, combining heritage brands with fashion icons. These include William Morris At Home, Heath, C.Atherley, Bronnley, Cath Kidston and Sara Miller alongside our own inimitable in-house collections. We supply major premium retailers across the UK and have an international footprint in over 35 countries, reflecting our ongoing focus on growth, market leadership and long-term collaboration with our retail partners. The opportunity We’re looking for a driven and passionate South East Area Sales Manager to represent our premium brand portfolio across the South East region. You’ll be the face of our brands with customers, growing sales, opening new doors and ensuring our products are beautifully presented in store. Working across garden centres, pharmacies, independent gift stores and department stores, this is a fantastic opportunity for an experienced field sales professional who loves being out on the road, building relationships and owning a territory. What you’ll do • Build and maintain strong relationships with existing customers while actively prospecting for new business opportunities across the South East., • Present new collections and line extensions, identifying customer needs and making tailored recommendations that drive sell-in and sell-out., • Create compelling sales proposals and pitches to win new accounts and grow distribution., • Drive regional sales performance, achieving and exceeding territory growth and revenue targets., • Maximise brand visibility and awareness through effective in-store merchandising and execution of POS and displays., • Deliver sales initiatives through regular in-person visits, phone, email and other channels., • Monitor sales performance by account and overall territory, using data to spot opportunities and address underperformance., • Organise customer events, training sessions and promotional activities to support launches and seasonal campaigns., • Attend trade shows and exhibitions to represent Heathcote & Ivory and support new business development., • Provide regular reporting on territory performance, pipeline and market feedback to the wider sales team. What we’re looking for • 3+ years’ account management experience with independent or regional retailers., • Established relationships within the South East in a similar retail landscape., • Proven track record of meeting and exceeding sales targets in a territory-based role., • Experience prospecting and securing new customers, with demonstrable success in opening and growing accounts., • Strong negotiation skills and commercial acumen, comfortable discussing pricing, terms and promotions., • Self-motivated, target-driven and results-oriented, with the resilience to work autonomously in the field., • Excellent written and verbal communication skills, confident presenting to and influencing customers., • Full UK driving licence. Role details • Job type: Full-time, permanent, • Location: South East England (around 80% field-based, 20% home-based for admin and planning) How to apply If you’re a passionate field sales professional looking for your next challenge with a leading brand in the beauty, gifting and lifestyle space, we’d love to hear from you.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: You will oversee all operations and sales activities within our flagship location. You will be responsible for driving sales, delivering exceptional customer experiences, and ensuring the smooth running of the store. As the leader of your team, you will embody Frame’s values while fostering a motivating and results-driven environment. Responsibilities: Sales Leadership • Achieve and exceed sales targets by developing and implementing effective sales strategies., • Inspire and coach your team to deliver outstanding performance and customer engagement., • Ensure all clients receive an exceptional, personalized shopping experience., • Act as a brand ambassador by promoting Frame’s values and vision to clients., • Recruit, train, and manage a high-performing team of sales associates., • Conduct regular performance reviews and provide constructive feedback., • Manage day-to-day operations, including stock management, inventory control, and visual merchandising., • Maintain the stores presentation, ensuring it reflects Frame’s high standards of style and quality., • Collaborate with the Visual Merchandising team to execute seasonal updates and maintain brand identity. Skills and Qualifications: • Proven experience in retail management, preferably within a luxury or premium brand environment., • Strong leadership skills with the ability to motivate and inspire a team., • A passion for fashion and an excellent understanding of the retail industry., • Analytical mindset with the ability to interpret sales data and KPIs., • Excellent communication and interpersonal skills, with a client-focused approach., • Flexibility to work weekends, holidays, and varying shifts as needed.

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: As a Sales Associate at Frame, you will be the face of our brand, delivering exceptional customer service while achieving sales goals. Your passion for fashion, attention to detail, and ability to connect with clients will ensure an outstanding in-store experience. Requirements and Responsibilities: Customer Experience • Provide exceptional customer service by understanding and addressing client needs., • Meet or exceed individual and store sales targets., • Act as a brand ambassador, embodying Frame’s values and aesthetic., • Ensure the sales floor is clean, organized, and visually appealing., • Assist in receiving and processing shipments, and replenishing stock as needed., • Work closely with your team to ensure a seamless shopping experience for clients., • Participate in team meetings, product training sessions, and feedback discussions. Qualifications: • Previous retail or sales experience in a high-end environment is preferred., • A passion for fashion and knowledge of current trends., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Sales Manager, Footwear Department, Liberty London Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Sales Manager is a true ambassador of the Company. The role will take the ownership to lead, coach and build Client relationships. You will be responsible to motivate your teams to ensure sales are excelled whilst ensuring customer experience is at the highest level of service. SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customer’s expectations as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is, • constantly maintained., • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they can perform to, • their best ability., • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Mystery Shopper, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Bonus structure, • Pension Scheme, • Gorgeous shoes each season, • Amazing employee discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Marella Keyholder – Harrods – London We are seeking a motivated and commercially driven Key Holder to support the leadership team in delivering exceptional sales performance and world-class client experience. As a Key Holder, you will act as a brand ambassador and role model for the team, supporting daily operations and taking ownership of the concession in the absence of management. Key Responsibilities Sales & Client Experience • Deliver exceptional, personalised service in line with luxury retail and Harrods standards, • Achieve and exceed sales targets and KPIs, • Build and maintain a strong personal client base through proactive clienteling, • Develop long-term relationships to drive loyalty and repeat business, • Provide expert styling advice and product knowledge Leadership & Team Support • Act as Manager on Duty when required, • Lead by example in sales, service, and professionalism, • Support and motivate the team to achieve concession targets, • Assist with onboarding and mentoring new team members Operations & Store Standards • Support opening and closing procedures and ensure store security, • Maintain exceptional visual merchandising and boutique standards, • Support stock management, replenishment, and deliveries, • Ensure compliance with Harrods and brand operational procedures About You Essential: • Previous experience in premium or luxury retail, • Strong sales track record and client-focused approach, • Excellent communication and interpersonal skills, • Professional, reliable, and trustworthy, • Strong organisational skills and attention to detail Desirable: • Experience working within Harrods or luxury department store environment, • Previous senior sales or supervisory experience, • Clienteling experience What We Offer • Opportunity to work within Harrods, a world-leading luxury environment, • Career development within Marella and Max Mara Fashion Group, • Competitive salary and benefits, • Supportive and collaborative team environment

We are seeking a highly detail-oriented and proactive Beauty Stylist Supervisor to join our team in Selfridges and at the Victoria Beckham Dover Street Store. This role will provide exceptional customer service and a unique experience for Victoria Beckham Beauty clients, ensuring the achievement of sales goals, execution of counter plans, and the growth of our clientele portfolios. Reporting to the Regional Manager, UK, this individual will assist in daily operations and partner with management to provide coaching and mentorship to our Beauty Stylists. The ideal candidate thrives in a luxury retail environment, brings strong artistry and selling expertise, and is eager to build best-in-class service standards that enable both our people and the business to succeed. Roles & Responsibilities • Assist in opening and closing activities, • Partner with management to provide coaching and mentorship to Beauty Stylists, • Provide exceptional customer service and experience to all clients, • Listen considerately to customer needs and create customized solutions that uphold the Victoria Beckham Beauty standards, • Achieve sales goals and specific KPIs while striving to overachieve all standards, • Partner with Counter Manager and Sales & Education to develop storytelling (especially around fragrance), artistry and service skills, • Build strong clientele by consistently communicating with clients, ensuring repeat business and replenishment, • Book appointments to welcome new clients and engage existing clients, • Support the Counter Manager in executing events; creating an exciting and inviting luxury environment, • Complete assigned tasks in a timely and accurate fashion, • Uphold Victoria Beckham Beauty image and counter hygiene standards, • Adhere to all VBB policies and best practices including Time & Attendance, Grooming, Meal & Rest Breaks, etc, • Develop and maintain productive, professional and continuous relationships with the store team, department and broader VB team, • Provide client feedback and recommendations to Counter Manager and broader VB team, • Support Counter Manager with proactive reporting, analysis, etc Experience • 2+yrs in sales, preferably in luxury and beauty, • Makeup artistry skills preferred, • Passionate about the luxury beauty environment, artistry and selling/clienteling, • Demonstrated excellence in delivering exceptional service to clients, • Proven ability to productively achieve goals, • Exceptional communication, relationship-building and strong problem solving skills, • Collaborative and driven to succeed individually and as a team, • Self-reliant and driven - able to work in both a fast paced and slower environment Victoria Beckham Beauty is built on the promise of high-performance beauty through Victoria’s own discerning designer eye. Launched in September 2019, it is a digital-first, clean and cruelty-free beauty brand, designed to elevate your beauty routine. The brand offers a highly-edited collection of clean, inclusive skincare and makeup whilst building towards the entry into new beauty categories. Created for those seeking a simplified selection of clinically-validated, highly efficacious products in a refined luxurious experience, each product and touchpoint are an authentic extension of Victoria’s real-life discoveries and lifestyle. The award-winning formulas are guaranteed to deliver on the promise of Luxury Performance, Clean Beauty. Based in NYC, it operates as a Global Organization in partnership alongside the Victoria Beckham fashion label, based in London.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Liberty is the destination for those on a quest to seek out hidden treasures for their homes. Boasting culinary collections and kitchen interiors to decadent fabrics and eclectic decorative pieces, our Home department is the place be for those searching for that unexpected gem. We are on the lookout for Sales Associates to come on board and join us across our Furnishing Fabrics department, so if you’re inspired by interiors and obsessive over homeware, carry on reading. Key Responsibilities Service for Sales: • Provides service excellence to maximise sales, • Is visible on the floor, • Acknowledges all customers to the department, • Engages with customers by approaching them and initiating conversation, • Asks open ended questions to establish customer needs, • Confidently demonstrates product knowledge, • Maximises sale by offering additional products and services, • Overcomes objections by offering alternatives, • Operates till efficiently, • Informs customer of current events and promotions, • Takes every opportunity to promote and open Liberty Loyalty Card, • Takes personal responsibility for ensuing customer problems are resolved, • Creates further selling opportunities by taking customer details and contacting them to give them a reason to return Knowledge, Skills and Abilities • Excels in achieving personal goals, • Consistently delivers a great performance, • Has a strong customer centric focus, • Works well with others., • Demonstrates a real drive for excellence, • Up to date with current trends and relevant brands.

Job Title: Brand Manager – Victoria Beckham Concession, Selfridges Role Summary The Brand Manager is responsible for leading the Victoria Beckham concession within Selfridges, ensuring an elevated client experience, driving sales performance, and representing the brand with excellence. This role oversees day-to-day operations, leads and develops the sales team, maintains impeccable brand standards, and acts as the key link between the concession, head office, and the wider retail business. As the Brand Manager, you will embody the Victoria Beckham brand values, deliver outstanding service, and ensure the concession consistently exceeds expectations in both commercial results and client experience. Key Responsibilities Leadership & Team Management • Lead, inspire, and motivate the concession team to achieve sales targets and KPIs., • Coach and develop team members through regular feedback, training, and performance reviews., • Foster a positive, high-performance culture rooted in teamwork, accountability, and brand excellence., • Oversee recruitment, onboarding, and ongoing development of the concession team., • Manage daily team scheduling, floor coverage, and shift planning. Client Experience & Clienteling • Ensure the highest standards of luxury customer service across the concession., • Support the team in building and maintaining a strong client book through personalised outreach and relationship building., • Handle high-profile clients and complex customer situations with professionalism and tact., • Collaborate with the marketing and retail teams on clienteling initiatives, events, and in-store experiences. Commercial Performance • Drive commercial results by analysing sales performance, conversion, ATV, UPT, and wider KPIs., • Identify trading opportunities and implement strategies to maximise business potential., • Monitor inventory levels, stock movement, and product performance, escalating issues where necessary., • Ensure timely execution of product launches, campaigns, and promotional activity. Operations & Visual Merchandising • Maintain exceptional visual presentation standards in line with Victoria Beckham brand guidelines., • Ensure all operational procedures are adhered to, including stock controls, delivery processes, and cash handling., • Oversee stocktake preparation and execution., • Ensure a safe, clean, and well-maintained concession environment. Brand Representation & Communication • Act as a brand ambassador, consistently reflecting the Victoria Beckham aesthetic, values, and tone., • Build strong relationships with Selfridges management and store teams., • Provide regular feedback to head office on product trends, client insights, opportunities, and challenges., • Ensure clear communication between the concession team and the broader retail network. Skills & Experience Essential • Previous experience in a management or senior sales role within luxury fashion retail., • Strong leadership skills with proven experience motivating and developing a team., • Excellent clienteling skills and a deep understanding of luxury customer expectations., • Commercial acumen with the ability to analyse data, identify opportunities, and drive performance., • Strong communication, organisational, and problem-solving abilities. Desirable • Experience managing a concession or standalone boutique., • Previous experience working with Selfridges or a similar luxury department store environment., • Multilingual skills., • Strong knowledge of RTW, luxury styling, and high-end fashion trends.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Job Summary Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people discover what the world is creating next? We are Smartech Retail Group—a destination for innovation at the world’s leading department stores. Through our experience-led concept stores, we allow customers to discover, try, and engage with the latest in innovation, gaming, and e-mobility across global locations. Because retail should never be boring. As an Account Manager, you will take ownership of key brand partnerships across our luxury retail concessions. This role is focused on driving long-term growth, commercial performance, and strategic alignment between Smartech and our brand partners. You will act as a senior point of contact, balancing commercial insight with exceptional relationship management. Key Responsibilities Strategic Account Management • Own and develop a portfolio of established brand partners, acting as their primary day-to-day and strategic contact., • Build strong, trusted relationships with senior brand stakeholders to drive long-term commercial success., • Lead regular business reviews, presenting performance insights, trends, and recommendations to improve results., • Monitor and analyse sales performance and consumer-based analytics, identifying key insights, risks, and opportunities for growth., • Work closely with internal teams to implement strategies that align brand objectives with company goals., • Ensure consistent delivery of premium brand representation and customer experience across all retail concessions., • Oversee the onboarding and integration of new brand partners, ensuring a seamless transition into the Smartech retail ecosystem., • Provide ongoing guidance and support to brands, ensuring expectations, processes, and commercial terms are clearly understood., • Partner with brand stakeholders to ensure optimal use of retail space, in line with commercial agreements and merchandising standards., • Conduct regular reviews of store layouts and capacity to ensure all contracted brands are appropriately represented., • Collaborate with operations teams to maintain accurate stock levels and product availability., • Support initiatives that optimise return on investment for brand partners without compromising customer flow or experience. What We’re Looking For • Proven experience in account management within retail, luxury, technology, or experience-led environments., • Strong commercial mindset with the ability to manage and grow long-term client relationships., • Confidence working with data and analytics to inform decision-making and performance improvements., • Excellent organisational and problem-solving skills, with the ability to manage multiple accounts and priorities., • Outstanding communication and stakeholder management skills., • Proficiency in Google Sheets, Monday.com (or similar tools), and HubSpot. Location: London Hours: Full time Salary banding: £35,000 – £40,000

Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality. This role is based in London. The position is full-time, working on-site within the retail store environment. The Role • Oversee the daily operations and performance of a specific department within the store., • Drive department sales, ensuring targets are met and exceeded., • Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships., • Demonstrate strong product knowledge within the department and share this expertise with both customers and the team., • Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management., • Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation., • Support the recruitment, onboarding, and training of new team members., • Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results., • Foster an inclusive and collaborative work culture, resolving team concerns constructively., • Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management., • Support operational needs such as stock management, replenishment, inventory audits, and store coverage., • Assist with administrative tasks such as reporting, vendor records, and HR documentation. Requirements • Proven leadership and team management skills, with experience motivating and developing diverse teams., • Strong background in retail sales and customer service, with the ability to nurture customer loyalty., • Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail., • Strong communication and interpersonal skills, with a collaborative and empathetic approach., • Excellent organisational skills and the ability to work effectively in a fast-paced environment., • Experience with visual merchandising and inventory management., • Analytical mindset with the ability to interpret data and make informed, commercial decisions., • A proactive, hands-on attitude with a focus on achieving results. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

ART SALES EXECUTIVE | LUXURY ART GALLERY | CENTRAL LONDON COMPETITIVE SALARY + COMMISSION For a prestigious luxury art gallery located in the heart of Central London, within a renowned department store, we are currently looking for an experienced Art Sales Executive with a strong passion for fine art and a proven background in luxury sales. The role • Provide a highly personalised sales experience for fine art pieces and exclusive collections, • Build and develop long-term relationships with VIP clients and international collectors, • Deliver exceptional storytelling and create an immersive cultural customer journey, • Support clienteling activities, private events and bespoke appointments, • Achieve sales targets and monitor commercial performance, • Ensure the highest brand standards in service, presentation and excellence The ideal profile • Previous experience selling art within a luxury gallery or high-end environment, • Strong interpersonal skills with a client-focused mindset, • Excellent aesthetic sensitivity, attention to detail and genuine passion for art, • Commercially driven with a results-oriented approach, • Fluent English is essential; additional languages are a plus Offer • Permanent contract within an exclusive and international setting, • Competitive salary based on experience, • Attractive commission scheme, • Career growth opportunities in a prestigious and cultural luxury environment This is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate interview. Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Neuraé is a pioneering neurocosmetics brand developed by Sisley. Rooted in the "mind-skin connection". It uses a proprietary blend of neuroscience and skincare to combat "emotional skin aging" reversing the visible impacts of stress, fatigue and sadness on the skin while actively boosting emotional well-being. The Role As Counter Manager, you will be the brand ambassador for Neuraé at Harrods, responsible for driving sales, delivering outstanding client experience, and building a highly motivated, high-performing team. You will: • Drive sales performance, KPIs, and conversion through luxury service and product expertise, • Deliver exceptional 1-to-1 client consultations and host in-store events and masterclasses, • Build long-term relationships with Harrods stakeholders and loyal clients, • Ensure flawless counter presentation, stock management, and operational excellence, • Represent the values, philosophy, and vision of Neuraé at all times About You You are: • An experienced Counter Manager or Senior Consultant from a luxury beauty and skincare background, • Commercially driven, confident with targets and performance management, • A natural leader who inspires, coaches, and motivates others, • Passionate about skincare, wellbeing, and elevated client service, • Professional, and comfortable working in a high-profile luxury environment, • Experienced with skincare, • Experienced in department store retail (Harrods experience is a strong advantage), • Beauty Therapy NVQ2 would be a plus Why Join Neuraé? • Be part of an exceptional launch of a new luxury skincare brand, • Work with the heritage, expertise, and innovation of Sisley, • Opportunity to build a new brand business in Harrods, a leading Department store, and grow with the brand, • Ongoing training and development

Neuraé is a pioneering neurocosmetics brand developed by Sisley. Rooted in the "mind-skin connection". It uses a proprietary blend of neuroscience and skincare to combat "emotional skin aging" reversing the visible impacts of stress, fatigue and sadness on the skin while actively boosting emotional well-being. The Role As Counter Manager, you will be the brand ambassador for Neuraé at Harrods, responsible for driving sales, delivering outstanding client experience, and building a highly motivated, high-performing team. You will: • Drive sales performance, KPIs, and conversion through luxury service and product expertise, • Deliver exceptional 1-to-1 client consultations and host in-store events and masterclasses, • Build long-term relationships with Harrods stakeholders and loyal clients, • Ensure flawless counter presentation, stock management, and operational excellence, • Represent the values, philosophy, and vision of Neuraé at all times About You You are: • An experienced Counter Manager or Senior Consultant from a luxury beauty and skincare background, • Commercially driven, confident with targets and performance management, • A natural leader who inspires, coaches, and motivates others, • Passionate about skincare, wellbeing, and elevated client service, • Professional, and comfortable working in a high-profile luxury environment, • Experienced with skincare, • Experienced in department store retail (Harrods experience is a strong advantage), • Beauty Therapy NVQ2 would be a plus Why Join Neuraé? • Be part of an exceptional launch of a new luxury skincare brand, • Work with the heritage, expertise, and innovation of Sisley, • Opportunity to build a new brand business in Harrods, a leading Department store, and grow with the brand, • Ongoing training and development

Main activity : The Tod's Supervisor works under the direction of the Store Manager. The Supervisor implements all necessary assigned functions. Supervisor participates in generating sales and bringing in revenue for the company. This job requires a blend of skill, competency and immense dedication. They are often required to attend different types of training programs (sales, collections, procedures). They should possess strong verbal communication abilities and interpersonal skills. Job Description : • Complies with Hogan policies and procedures, • Completes all the assigned tasks by the Store Manager., • Has good interpersonal skills for interacting with customers and as well as convincing abilities, giving them product presentations and convincing them to make purchases., • Communicates professionally with diplomacy and tact, • Exchanges merchandise for customers, • Places special orders/reservations or calls other stores to find desired items. Recommends selects and help locate or obtain merchandise based on customer needs and desires., • Meets assigned sales targets & deadlines in the given period of time, • Maintains the proper display of goods in the store and ensures that they comply with the quality standards., • Keeps track of new products and prices in the store. Keeps track of all the prices and labels on the display., • Replenishes all necessary items on display and when required., • Analyzes sell through activity in order to replenish stock, adjust display, • Keeps record of department merchandise., • Actively organizes and participates in store inventories, • Attends sales training activities., • Trains new recruits, • Maintains knowledge of current collections and press releases, • Is a team player that develops constructive and cooperative working relationships with others **Apply with CV attached please TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Sales Manager, Ladies Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Retail Business Development Manager About Hello Klean Hello Klean is an indie beauty brand based in London, developing beauty solutions for hard water. We've sold over 500,000 products and were featured on BBC Dragons' Den in 2023. We're on track to becoming a £100m global beauty brand. The Opportunity We're hiring our first Retail Business Development Manager to scale Hello Klean's retail presence globally. This is a rare opportunity to build and own our retail channel from the ground up. You'll be responsible for taking us from a handful of retail partners to 500+ doors across the UK, EU, Middle East, and North America within the next two years. We're already stocked in Sephora, Selfridges, Cult Beauty, and Ounass. Your job is to accelerate that momentum—opening new accounts, expanding into new territories, and turning retail into a significant revenue driver for the business. Who You Are • A Hunter — You're energised by prospecting, pitching, and closing new accounts, • Commercially Minded — You understand retail economics, margin structures, and what makes a partnership profitable, • Relationship Builder — You know how to get meetings, build trust, and negotiate terms, • Self-Starter — You thrive with autonomy and can build processes from scratch What You'll Do New Business Development • Identify, pitch, and close new retail partnerships across key markets (UK, EU, Middle East, North America), • Build and manage a pipeline of target accounts across department stores, specialty beauty retailers, and pharmacies, • Lead commercial negotiations including pricing, terms, and launch commitments, • Develop and execute the retail expansion roadmap aligned with company growth targets, • Analyse market opportunities to prioritise high-potential retailers and regions, • Coordinate launches with new partners, including documentation, training materials, and visual merchandising, • Collaborate with marketing on retail-specific campaigns and in-store activations, • 3-5 years in retail sales, business development, or key accounts—ideally in beauty or consumer goods, • Proven track record of winning new retail accounts, • Strong commercial acumen and negotiation skills, • Excellent communication skills with the confidence to pitch to senior buyers, • The chance to build a retail channel at a high-growth brand with real momentum, • Direct impact on company trajectory—retail is a key pillar of our growth strategy, • Competitive salary plus performance-based commission, • A collaborative, ambitious team environment, • Hybrid working with 2-3 days per week at our London Shoreditch office

Sales Associate - Jewellery - London. We are looking for an exceptional Sales Associate to join our iconic Jewellery department on the Second Floor of our world famous Piccadilly store.