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Location: Green Lane, Walsall Salary: £40,000 - £45,000 DOE Position: Full-time, occasional travel Reports to: Head of Customer Experience Direct Reports: 1 Ready to Transform Customer Experience? Join us at South Staffs and Cambridge Water as we shape the future of customer service. If you’re passionate about driving improvement, influencing change, and making a real impact for thousands of customers, this is your opportunity to lead the way. About The Role As Customer Service Improvement Manager, you’ll design and deliver a comprehensive improvement plan for our core customer-facing services. From leak management and service interruptions to proactive communications, you’ll lead initiatives that enhance customer experience, boost satisfaction scores, and ensure regulatory compliance. Acting as a bridge between operational teams, billing services, and senior leadership, you’ll turn insights into action and measurable results. About Us South Staffs and Cambridge Water supply over 1.7 million people with clean, reliable water every day. We’re committed to excellence, innovation, and putting customers at the heart of everything we do. Join a team that values trust, respect, responsibility, and diversity, and help us deliver outstanding service in a rapidly evolving industry. Key Responsibilities • Develop and deliver a Customer Service Improvement Plan for core water operations., • Establish performance baselines and set ambitious KPIs., • Lead cross-functional projects to improve scheduling, live network information, and proactive alerts., • Chair and manage the Customer Service Steering Committee, driving actionable outcomes., • Integrate billing and operational improvements into a unified customer experience strategy., • Monitor progress, report on KPIs, and champion continuous improvement. What You’ll Need • Proven experience in customer service improvement, process design, or change management (ideally in utilities or regulated industries)., • Strong project management and stakeholder engagement skills., • Knowledge of continuous improvement methodologies (e.g., LEAN)., • Ability to interpret data and deliver actionable insights., • Excellent communication and influencing skills., • Awareness of regulatory standards (e.g., Ofwat requirements)., • 3–5 years’ relevant experience; project management qualification desirable. What You’ll Get In Return • Competitive salary: £40,000 - £45,000 DOE, • 25 days holiday plus bank holidays Family-Friendly Leave • Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days. Financial & Life Assurance • Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options. Health & Wellbeing • Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents. Lifestyle & Perks • Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers. Professional Development • Hands-on training and ongoing career development opportunities Inclusion & Belonging • Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, and more. Performance & Recognition • Annual salary review, Reward & Recognition Scheme, and Long Service Awards. Flexibility & Opportunities • Internal Opportunities, Secondments, Hybrid working (role dependant)

Manage the design, construction and commissioning of upgrades to manufacturing facilities, as well as the dilapidations of exited facilities. As a Manufacturing Project Manager, youll work collaboratively with stakeholders to lead operational initiatives that drive performance, efficiency and excell

Quality Manager Wolverhampton £50,000 - £60,000 p.a Are you ready to lead Quality in a safety-critical, highly regulated, high-integrity manufacturing environment? Can you take charge of setting up a new manufacturing facility and implementing a robust Quality Management System (QMS) compliant with stringent industry frameworks? Do you master welding quality, NDT, dimensional control, and Lean Six Sigma to drive 'right first time'? If the answer to the above is yes, we may have the perfect job for you.... EMBS Engineering is seeking to identify a Quality Manager to join one of our prestigious clients on a permanent basis. Our client is a market-leading, globally recognised manufacturing specialist that provides cutting-edge solutions for the design, manufacture, and maintenance of safety-critical components for highly regulated industries. Following recent project wins, the business is looking to continue to grow and following on from an internal promotion, this presents a truly exciting opportunity. What's in it for you? * Permanent position - offering stability/longevity * Competitive salary £50 - £60k per annum (depending on level of experience) * Hours; Days with an early finish on a Friday * 25 holidays plus bank holidays * Plus many more benefits: death in service, pension scheme, EAP, employee discounts and much more...

We are currently in the market to recruit a Senior Mechanical Design Engineer to join our dynamic and growing Water Consultancy team operating across the UK. You'll work on exciting AMP8 and AMP9 projects, ensuring exceptional water services in a collaborative environment. RPS, Tetra Tech are actively engaged in several long-term wastewater programmes across the UK water industry, helping our clients address major pollution and flooding challenges. As part of these programmes our wastewater consulting team undertake a broad range of projects including urban drainage and water quality modelling studies; WINEP, SOAF, DWMPs and catchment investment planning; and the development of engineering solutions from feasibility through to outline and detailed design. About The Team: As part of Tetra Tech. RPS Water Consulting is a team of engineers, designers, modellers, and data analysts providing asset management and operational strategy development, to our water industry clients to support business planning and delivery. This is an evolving industry, providing challenges and opportunities that require innovation, dedication and teamwork to help us meet our clients' needs. About You: You will be experienced in liaising with the client to understand fully their needs, interpret their data, and develop a project plan. You will be able to coordinate multidisciplinary teams to ensure that the project as a whole meets its goals. You will be experienced in producing technical outputs such as technical specifications, schedules, and reports, sizing and designing pumping systems and aeration systems, and be familiar with collaborative planning reviews and designs of solutions. You will be able to provide engineering inputs and design outputs in collaboration with other disciplines, producing general arrangement drawings, 3D models, 2D plans and sections, and piping & instrumentation diagrams. To be successful in this role, you will have strong communication skills and be able to deliver technical presentations to clients and other design engineers as well as inputting into collaborative design discussions including technical workshops and safety reviews, including HAZOPs and ALMs. You will understand how water and wastewater treatment processes operate and be experienced in assessing existing site infrastructure to develop and deliver the mechanical design. By joining us, you're not just taking on exciting projects and collaborating with leading minds. You're making a meaningful impact on millions of lives the UK, leaving a legacy for generations to come. As a valued member of our team, you'll play a crucial role in the water industry, and work with the largest water companies in the UK, ensuring a positive and enduring influence on the communities we serve. If you're ready to contribute your skills and expertise to a dynamic and innovative environment, we invite you to join us on this exciting journey. Your responsibilities: Balance your workload across a wide variety of projects from a range of major long-term frameworks with water companies and contractors across the UK. Seek to achieve positive outcomes for projects and the community. Work closely with other senior and principal engineers and other stakeholders supporting project delivery. Help to develop the wider team by acting as a mentor and guide to less experienced members, checking their work and providing technical governance and oversight. Interpret and understand technical drawings and supervise their production, ideally through AutoCAD and/or Inventor experience. Undertake asset condition surveys and prepare reports and recommendations. Contribute to the production of process and instrumentation diagrams (P&IDs). Prepare mechanical design deliverables including calculations, reports, specifications, datasheets, drawings, schedules, and procurement documentation. Provide support to allow the project team to comply with the duties of Designer under CDM, including through the production of design risk assessments. Ensure quality assurance systems and procedures are followed, and that high standards are maintained. Act as a project manager, package manager or design team leader as required. Skills, knowledge, and experience: A good technical understanding of mechanical engineering principles. Significant water industry experience. Proficient in: Pump selection and the design of pumping systems The use of P&IDs to create equipment, valve, and pipe schedules. The production of specifications, reports and technical documentation. Complying with the Construction, Design & Management (CDM) Regulations and designing for safety. Various methods of contract procurement and engagement, ideally including the NEC forms of contract Managing your work to time, cost, and quality criteria. Supporting junior staff in their technical and personal development. The ability to travel and visit operational and construction sites as required, to act in a safe manner, and to survey, inspect, and witness test mechanical equipment and installations. Knowledge of design tools and software such as AutoCAD or similar design packages would be an advantage but is not essential. Qualifications: A degree-level qualification in mechanical engineering or a closely-allied subject, ideally IMechE- accredited. Postgraduate qualifications are an advantage. Chartered engineer or working towards and nearing chartership. TPBN1_UKTJ

RPS Group has an exciting opportunity for a P6 Planner to join our Water Team in Warrington, looking after projects related for a variety of major long-term water industry frameworks across the UK. About The Team: RPS Water Consulting is a team of Engineers, Modellers, and Data Analysts providing Asset Management and Operational Strategy development, to our Water Industry clients to support business planning and delivery. This is an evolving industry, providing challenges and opportunities that require innovation, dedication, and teamwork to help us meet our clients' needs. Our Water Consultancy business has a range of prestigious AMP8 programmes leading into AMP9 and beyond, where you'll be securing your career for the next 20 years, leaving a lasting legacy! About You: As a key member of the Water Consultancy business, your role as P6 Planner is critical to helping us deliver great projects for our Water Industry clients. You will be working alongside a multi-disciplinary team of water project experts on a range of capital delivery projects. You will have a substantial opportunity to contribute to the success of optioneering, outline and detailed design projects across the North West. Our scope of work encompasses a wide range of technically demanding projects in the field of Wastewater Infrastructure that require strong project controls. By joining us, you're not just taking on exciting projects and collaborating with leading minds. You're making a meaningful impact on millions of lives the UK, leaving a legacy for generations to come. As a valuable member of our team, you'll play a crucial role in the water industry, and work with the largest water companies in the region, ensuring a positive and enduring influence on the communities we serve. If you're ready to contribute your skills and expertise to a dynamic and innovative environment, we invite you to join us on this Your Responsibilities: As a P6 Planner you will be responsible for working as part of a small team in the planning function of utility projects. This will include the production, updating and monitoring of programmes using Primavera P6 under NEC 3&4 Forms of Contract. Develop and maintain detailed project schedules using Primavera P6 software. Coordination of input into the programme from the construction team and take the "lead" on programme development. Ensuring the production of up-to-date programmes throughout the duration of projects using P6 Reviewing construction progress with input from the project team and producing reports as necessary Highlighting areas of concern in the construction progress and reviewing mitigation measures with the project team; including compensation events, the cause and effect that this will have. Assisting Project Teams with planning related matters and attending meetings with project teams and clients Responsible for collation of progress information & production of progress reporting as required. Create, update, and maintain comprehensive project schedules in Primavera P6 and Microsoft Project. Conduct Project Controls, including cost forecasting, earned value management, risk assessment, and change control. Provide Schedule Analysis and Reporting. Prepare and deliver regular project progress reports and analysis. Collaborate with Project Teams to provide scheduling advice, support change management, and resolve scheduling issues. Ensure Data Accuracy and Integrity. Provide Programme Manager with monthly reporting Drumbreat. Ad hoq client site visits to Lingley Mere (Warrington). Ability to travel to multiple sites as and when the Client requires this. Noting - two of the main sites are in Kendal and Warrington Skills, Knowledge, and Experience: Expert user of Primavera P6 software. A detailed understanding of infrastructure projects, how they are designed, constructed, and commissioned. Able to accurately define project schedules and plan with clarity. Deep understanding of Project Control principles and techniques, including proficiency in budget and spend management, change control, data analysis, and trend analysis. Excellent analytical and problem-solving skills. Ability to effectively communicate complex technical concepts to diverse stakeholders. Detail-oriented with a focus on accuracy and quality. Flexibility to adapt to changing project requirements and priorities. Qualifications: Bachelor's degree in a relevant discipline. Relevant certifications (e.g., PMI-SP, PSP) (Desired) Valid UK driving licence. #LI-MM1 TPBN1_UKTJ

Senior Mechanical Engineer Contract: 12 months + Inside IR35 Industry: Nuclear and Defence Rates: £51.00 - £60.00 p/hr - Dependent on Experience Location: Warrington, Cheshire The Senior Engineer manages the delivery of engineering and technical activities, through the application of process, domain knowledge and experience. At this level an experienced engineer, high level of developed knowledge in a specialist subject area, resolves specific technical issues and problems, compiles technical reports and accompanying presentations, provides, reviews and adheres to specifications in accordance with stakeholder requirements. Coaches, mentors and assists others on matters pertaining to their own discipline, developing business awareness, builds strong working relationships with stakeholders, works independently with limited technical direction or as part of a small team. Key Responsibilities This is the level for an experienced engineer working with a high level of developed knowledge in a specialist subject area the role is directly accountable for designs, developments and determines solutions to problems and issues within a specialist subject area. Able to work on a range of engineering problems involving high levels of complexity & uncertainty. Provides help and direction to less experienced team members to support both their effective working, and their development. The role must be fully aware of and adhere to Health & Safety standards and be fully familiar with all authorised documentation, Good Practice Guides and ISO standards. 1. Promote effective co-operation across Engineering and other functional teams 2. Assist in effective management of the customer, including liaison and relationship development with existing and new customers, to aid the development of business, resolution of technical and delivery issues, and such that the customer is fully briefed and informed of progress 3. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities 4. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities. 5. Contribute to Project Safety Assessment process 6. Ensure task and project risks are communicated and managed appropriately 7. Produce, review and approve calculations, analyses, drawings, models, design basis documentation and technical reports as assigned 8. Assessing the implications of changes, concessions and queries 9. Maintaining the engineering configuration, ensuring the overall design intent and integrity is maintained throughout design lifecycle 10. Evaluate technical issues in order to develop proposals for investigations and/or solutions, including process improvements 11. Provide support to the Project Manager for the planning, control and delivery of tasks and projects 12. Make engineering decisions within own sphere of responsibility and delegated authority 13. Act as Technical Authority or Engineering Lead when authorised to do so. 14. Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards... 15. Keep up to date in relevant technical areas and develop skills and capabilities to be able to provide effective delivery... 16. Contribute to learning from experience (LfE)... 17. Support business development opportunities 18. Exercise care for own health and safety and that of others as defined by H&S legislation... 19. Support the business winning process through input into tender requirements... Experience/Qualifications/Skills Essential: - Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience - Chartered Engineer status (or actively working toward Chartered Status) - Experience working collaboratively in multi-discipline teams... - Demonstrable experience in covering a variety of tasks... - Good communications skills... Desirable: - Member of relevant institute... - Experience in EPC... - Breadth and depth of experience... Minimum level of Qualifications to be verified () Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience TPBN1_UKTJ

An exciting opportunity has arisen for a junior Project Manager to join their team where you will lead smaller projects end to end. We are seeking a Project Manager who is able work on multiple project types at any one time from retail pop ups, branded environments and shop in shops / global roll ou

Bolton MBDA is looking to recruit an experienced and professional Project Manager, with an engineering background ideally in Structural or Electrical Engineering, to join its CSS Export Infrastructure Projects Team. The role will be prioritised to support UK-led Export Construction Projects, but wil

Our client is recruiting for a talented Design Project Manager to take the lead through the entire design phase - from client brief to production handover. Join a specialist joinery manufacturer delivering high-end bespoke solutions for amazing commercial projects across London. You will be turning

We are seeking a Project Manager who is able work on multiple project types at any one time from retail pop ups, branded environments and shop in shops / global roll outs. An exciting opportunity has arisen for a junior Project Manager to join their team where you will lead smaller projects end to e

A leading engineering consultancy is seeking a Graduate Project Manager in Birmingham. You will ensure the sustainable delivery of projects while collaborating closely with your team.

With client services, a strong design team both creative and technical as well as experienced project managers they offer a turn key solution and are one of the leading players in their field. An exciting opportunity has arisen for a junior Project Manager to join their team where you will lead smal

A leading global infrastructure firm is seeking a Water and Environment Project Manager to oversee non-infrastructure wastewater projects. This role involves managing design delivery, ensuring quality assurance, and coordinating with various teams across multiple sites. Candidates should have experi

A leading engineering firm is seeking a remote Project Manager, Engineering to coordinate design teams and manage engineering budgets.

Other key responsibilities include managing key project issues, continually monitoring project in line with the design brief and assisting in managing consultants, contractors and leading the delivery of project design and contract administration. Lead the full suite of design activities across proj

As a Project Management Graduate, your overall objective is to ensure the effective and sustainable delivery of these projects to time, cost and quality requirements. Amey is the number one ranked supplier on the Midlands Highways Alliance Framework, through which we deliver infrastructure design pr

A leading energy solutions provider in Birmingham is seeking a Project Manager, Engineering to oversee design coordination and project execution. This role requires strong teamwork and analytical skills, alongside the ability to manage engineering budgets and coordinate design teams.

Graduate Project Manager - Engineering Design. Amey is the number one ranked supplier on the Midlands Highways Alliance Framework, through which we deliver infrastructure design projects for over 20 local authorities. As a Project Management Graduate, your overall objective is to ensure the effectiv

Dual-site Maintenance Manager - HGI Birmingham - Birmingham. Dual-site Maintenance Manager, 45,000 per annum, 40 hours per week (5 days). You'll be the leader of the maintenance hotel teams who will support the General Manager to create an exceptional experience for the guest and our team members,

Senior Care Assistant - Virgina Water.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives ev

Nights - 8pm - 8am (including every other weekend).Are you a naturally caring person and want to help make a difference in people’s lives? .If you are kind, compassionate and committed, we would love for you to join our care team at our lovely nursing home, Mill Lane.Mill Lane spec

Senior Care Assistant - Virgina Water.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives ev

Job Title: AI Solution Engineer ( Project Manager ). The AI Solution Engineer is a key technical resource responsible for selecting, designing, demonstrating, and delivering prototype solutions that align with customer needs and business goals during early engagement. No matter where you may be in y

Now Hiring: Mechanical Design Engineer /EMC. Design mechanical components in line with internal company standards. Experience designing mechanical enclosures for electronics.

Conduct design reviews on new projects and existing instruments. Opportunity to pick up one of the company’s flagship development projects from day one. Our client is a design and manufacturer of precision engineered instruments supporting a range of applications in Energy, Oil & Gas, Aerospace, a

Design, specifications and construction stage project management of building specific, mechanical service projects (all aspects of Mechanical Services), this will include all RIBA stages. Experience in design calculation software packages: Design Builder, Cymap, BIM projects and Revit. You'll be wor

Creating the required documentation for design as well as project reports / plans. Working in a small multi-disciplinary team on varied projects. ROLE- Mechanical Design Engineer.

Proven background in mechanical engineering with complex assembly design. Contract Opportunity: Mechanical Design Engineer - Creo | £45-£50 p/h | Oxfordshire. We're working with a leading engineering firm in Oxfordshire that's looking to bring on board a contractor for an exciting new project.

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications.

As Mechanical Design Engineer you will be responsible for all activities associated with the production of Mechanical Design in compliance with the Business Management Systems (BMS) and CDM regulations, assisting with the wider general Process, Mechanical, Electrical, Instrumentation, Control and Au

Shall have a sound understanding of the Construction, Design and Management (CDM) 2015 regulations, & common safety method (CSM) 2013 regulations, specifically the requirements associated with asset protection on third party, major and minor projects, always with the customer in mind. Within our con

As the Mechanical HVAC Project Engineer, you will support the Project Manager in delivering a variety of mechanical and HVAC upgrade projects across commercial sites. Our client, a well-established HVAC maintenance and installation company, is expanding their projects team and seeking a motivated Me

This role supports day-to-day operational, content, research, data, and AI-related activities to help ensure smooth delivery across multiple projects in a fully remote environment. Assist with project tasks such as content preparation, data entry and maintenance, online research, basic analysis, ope

Communicate with clients on progress, deviations and deliverables as contractually defined in collaboration with the Project Manager. Collaborate with the Project Manager and the PMO support functions to manage manpower mobilisation. Update relevant stakeholders during project execution regarding ch

Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you becom

Experience around Project Management controls, including Change Management, Risk and Project Plans. In this role you’ll manage site-based projects, supervise installation teams, and ensure projects are completed on time, within budget, and to exceptional standards. Collaborate with stakeholders to

Total Assist are looking for care assistants for an immediate start in the Southampton area to work with the elderly in a Nursing and Care Home settings.There are multiple positions for the right candidates with full or part time hours and free mandatory refresher training is available if needed.The

Collaborate with cross-functional teams to ensure designs meet client requirements and specifications. Conduct design calculations, simulations, and stress analysis to validate structural integrity and performance. Select appropriate materials for pressure vessel and pipework designs.

You'll contribute to high-profile projects across healthcare, education, leisure, and high-rise residential sectors, helping shape greener communities through innovative design. Mechanical Design Engineer – Birmingham – Permanent – circa £50,000 per annum. AndersElite are recruiting for a Mec

I am working with a residential developer who due to having a number of projects starting soon are looking for a site manager to cover Wiltshire. The upcoming projects are Passivhaus developments so experience of working on these types of projects would be advantageous but not essential. The client

Location: South Birmingham Contract: Full-time, Permanent Start Date: [Month, Year] Are you a proactive, experienced, and dedicated Site Manager looking for a new challenge in Birmingham? Tradewind Birmingham are seeking an exceptional Site Manager to take pride in our client school site, ensuring

As our Senior Site Manager, you will organise resources and to direct the management of designated development projects to achieve progressive project completion to quality and specification and on budget. We have a new opportunity for a Senior Site Manager to join our team within Vistry Cornwall So

Account Manager On-Site Workforce Management. Are you an experienced recruiter or on-site account manager looking for your next challenge? Were seeking a proactive and organised.

Key Responsibilities of the Mechanical Design Engineer * Support all phases of mechanical design and project engineering * Create and manage project plans, drawings, and procurement documentation * Generate and manage parts lists, RFQs, and purchase orders * Oversee project procurement, deli

Thorn Baker Industrial Recruitment are looking for a Warehouse Associate to join a leading global logistics and distribution business in Chesterfield.This is a great long-term opportunity for someone who enjoys working in a busy warehouse and wants genuine opportunities to grow.You'll be part of

The benefits you can expect for working with us include: Premium Rates paid over 40 hours at 10% extra Premium Rates paid for weekends at 10% extra Regular overtime in peak periods Full time hours available 6pm shift start time (extended hours for Decem

We are seeking a reliable and experienced.This is a hands-on role involving manual handling, order picking, loading, and forklift operation.Pick, pack, and load customer orders accurately and efficiently.Handle goods safely, including heavy lifting and manual movement of stock.Maintain a clean, safe

Warehouse Operative – Swindon – Earn £13.Immediate Start – Apply Now! Are you looking for an exciting new opportunity? Do you have previous experience working in a warehouse? Nexus People are looking for Warehouse Operatives in Swindon to work with our client, who is one of t