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Design thinking jobs in United Kingdom

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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    14 hours ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Deputy General Manager - New Italian Restaurant
    Deputy General Manager - New Italian Restaurant
    4 days ago
    £36000–£46000 yearly
    Full-time
    London

    Bring Yourself To Work Incipio Group are seeking an outstanding Deputy General Manager with a love for diverse dining experiences in stunning surroundings. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pizza, and a confident drinks menu anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: As Deputy General Manager, you'll be key to the running and success of Juno. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. ++We Expect You To:++ Have experience in high volume restaurants, understanding how to manage a dining room from table turns to elevated guest experience. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts – managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. ++Who You'll Be:++ A proven leader with experience in a high volume restaurants. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of Italian culture, dining and wine. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Bonus potential based on your KPI performance Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Product Sales Advisor (Field Sales)
    Product Sales Advisor (Field Sales)
    4 days ago
    £15.33 hourly
    Full-time
    London

    Ted Experience have an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store field sales team. Working with the world's leading tobacco organisation Philip Morris to promote a revolutionary heated tobacco product (IQOS), which is scientifically proven to be 95% less harmful than traditional cigarettes. This role is more than just sales, it’s about genuinely changing lives, offering adult cigarette smokers a 95% less harmful, more affordable alternative. This is the start of a worldwide cultural shift to make smoking history! As a Product Sales Advisor here’s what you can look forward too: · £15.33 per hour base pay. · Commission regularly paid out at over £3,500+ per month for top performers. · Generous paid travel expenses for public transport, £0.55p per mile and all parking costs covered too. · Thorough training and onboarding: Receive 5 days of paid training covering the smoke-free mantra of PMI, the product suite in full, our systems and everything else you need to succeed in your role. · Flexible scheduling – You choose the days you work (Shifts available from Monday to Sunday for 6-hour shifts - we are looking for 5 days a week as a minimum and the days are typically Tuesday-Saturday. · Ongoing bonuses, cash incentives, recognition and career growth. As a vital part of the Ted Experience team, you will be the face of the brand across our key retail partners and can expect to be: · Engaging with customers to introduce, educate and sell innovative heated tobacco products alongside other nicotine and smoke-free alternative products. · Taking full ownership of your performance by achieving daily sales targets. · Building strong rapport and relationships with retail staff to create a welcoming, informed store environment. · Submitting correct, timely and accurate sales and customer interaction reports and insights, alongside accurate data capture. · Transporting the stand, stock and other relevant equipment to the designated store each day. · The role requires regular lifting, carrying and transporting of a promotional stand/podium; if you are unable to meet this requirement (with or without reasonable adjustments), this role may not be suitable Our ideal Product Sales Advisor: · Be over the age of 21. · Own and have full access to a car with a valid full UK licence and insurance (not required in London) · Has proven sales experience (1-2+ years in a proactive outbound sales position) · Be confident, comfortable and engaging with customers. · Willing to travel up to a 1-hour radius drive of your home location. · Be hungry, eager, self-motivated and target driven. · Have a valid right to work in the UK. If you are passionate about helping to create a smoke free future, change people’s lives, earn lots of money and develop your skills then we would love to hear from you or anyone you think would excel in this position! Apply now and become part of the team that’s changing lives for the better.

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  • Head Chef - Italian Restaurant, New Opening
    Head Chef - Italian Restaurant, New Opening
    5 days ago
    £45000–£50000 yearly
    Full-time
    London

    B igger Bolder Hospitality. We're seeking a visionary Head Chef who brings both talent and heart to the role. Someone who is energised by creating elevated dining experiences and who understands how to turn moments into memories for our guests. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pizza, and a confident drinks menu anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. We are looking for a leader to embrace this brand and bring their team on a journey to deliver fun, elevated and exciting hospitality. The Role: As Head Chef, you'll be the heart of the kitchen, leading a talented team and shaping an innovative menu that captures the energy and precision of Italian cuisine in a high volume, yet elevated, environment. You'll have the opportunity to showcase your expertise in pizza, pasta and other traditional Italian dishes while incorporating contemporary trends and seasonal ingredients. Master of delegation, expert in setting the tone and creating a harmonious environment for your team to thrive in. We Expect You To: Collaborate with the Food Team & General Manager to curate and develop both core and seasonal menus with innovative Italian concepts. Dramatising the guest experience utilising our live pizza counter. Owning and delivering GP to budget, determining food inventory needs including managing stock, waste and ordering. Total responsibility for ensuring the kitchen meets all regulations including sanitary and food safety guidelines. Ensure strict adherence to food hygiene practices and maintain the highest standards of cleanliness and safety. Managing and owning the kitchen labour spend, rota planning to budget. Ensuring our recruitment is in line with company guidelines, recruiting brilliant skills and the correct people to elevate your team's delivery. Biannual team performance reviews, consistently training your team, encouraging development and company engagement with initiatives such as Kitchen Collabs and Apprenticeship Schemes. Engaging with the wider Incipio culture, living and breathing our values. Who You'll Be: A proactive and warm leader, high energy and someone who loves to bring people together. Extensive experience as a Head Chef in a high volume Italian restaurant. Passionate about Neapolitan pizza. Have a keen eye for standards and take pride in every dish served. Creative, innovative and forward thinking. Multitasker, expert delegator and loves being in the thick of it. Someone who keeps calm when the tickets ramp up and service is in full flow. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Someone who our chefs can aspire to be. Fun! Doesn't take themselves too seriously and understands that hospitality is all about personality & heart. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Head Host
    Head Host
    7 days ago
    Full-time
    London

    Guest Experience Supervisor - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. A key member of the reception team supervising and training the Guest Services Executives, and providing a memorable guest service and genuine hospitality at every stage of the guest journey – from taking the initial reservation, to providing a warm welcome and making a lasting impression when our guests checkout. In this role you will be responsible for; Supervising in the absence of a manager on duty Training the Guest Experience Host Team To be the ‘go to’ person for our guests, contractors and visitors Providing memorable service at every stage of the guest journey Supporting the Guest Experience Manager to ensure that our Housekeeping and Maintenance Teams consistently achieve a high standard of apartments Respond to and act on guest reviews in a timely and professional manner What we look for. - Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc). - An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties. - Tech savvy, someone who does not shy away from tech-based resolutions and interaction. - Clear verbal/written communication proficiency. - Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. - Competitive salary - Bonus scheme - Excellent travel and development opportunities - 22 days’ holiday (plus the option to buy more) - Wellbeing benefits (cash plan and an Employee Assistance Programme) - Free nights in our properties - Recognition schemes - Pension (the tax efficient way) - Sick pay - Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

    No experience
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  • Meeting & Events - Team Member
    Meeting & Events - Team Member
    7 days ago
    £13.55 hourly
    Full-time
    London

    Just like no two days are the same, no two events are alike. We are looking for someone who enjoys delivering exceptional service and creating memorable experiences for our guests. You’ll bring energy, professionalism, and attention to detail to every event, whether serving during intimate meetings or large-scale functions. Your ability to think on your feet, communicate clearly, and work both independently and as part of a team will help ensure that every event runs smoothly and exceeds expectations. What You Will Do In This Splendid Role: You will be part of the event operations team delivering memorable events and service across all our events areas. Here’s what you will be expected to do: • Think on your feet to meet clients’ needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude., • Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs., • Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining as a polished and professional appearance., • Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations., • Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage. What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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  • Restaurant Manager - New Opening
    Restaurant Manager - New Opening
    18 days ago
    £30000–£45000 yearly
    Full-time
    London

    About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

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  • Meeting & Events - Head Porter
    Meeting & Events - Head Porter
    7 days ago
    £28325 yearly
    Full-time
    London

    Imagine being the person who ensures every event is set up for success before the first guest arrives. From conferences and banquets to weddings and special events, you'll play a vital role behind the scenes, ensuring every room is prepared, every detail is in place and every event runs smoothly. As Head Porter, you'll lead the delivery of event set-ups and room changes, support beverage and bar service preparation, and ensure all function spaces, public areas and back-of-house areas are maintained to the highest standards. No two days are the same, so you'll need a hands-on approach, strong organisational skills and the ability to adapt quickly to changing priorities. We're looking for someone who takes pride in getting the details right and enjoys working as part of a team to create exceptional guest experiences. With a keen eye for detail, a proactive mindset and a commitment to high standards, you'll help ensure every event is delivered seamlessly, leaving a lasting impression on our guests and clients. Key Responsibilities You will be part of the event operations team delivering memorable events and service across all our areas. Here’s what you will be expected to do: • Review and understand Banquet Event Orders (BEOs) to ensure accurate event preparation and execution., • Coordinate set-ups for function areas, ensuring all bar equipment, beverages, and supplies are ready for service., • Maintain cleanliness, organisation, and proper storage of inventory and equipment before and after events., • Work collaboratively with the banquet and events team to deliver smooth, efficient event operations., • Communicate effectively with Managers regarding guest requests, challenges, or service updates., • Lead by example, upholding high standards of service, safety, hygiene, and professional presentation. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - You’ll be empowered to make decisions and drive change because here, bold thinking is encouraged., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - We take pride in our work and believe that enjoying the journey is just as important as the destination. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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  • C&E Porter
    C&E Porter
    7 days ago
    £13.55 hourly
    Full-time
    London

    Imagine being the person who helps bring every event to life. From setting up meeting rooms and conference spaces to ensuring everything is perfectly prepared behind the scenes, you'll play a vital role in creating seamless and memorable experiences for our guests. As a Conference & Events Porter, you'll support the delivery of a wide range of events, from intimate meetings and training sessions to large conferences, banquets and celebrations. You'll bring energy, professionalism and attention to detail to every task, ensuring event spaces are set up accurately, equipment is in place and guests receive exceptional service throughout their experience. No two events are alike, so you'll need to be adaptable, organised and ready to respond to changing priorities. Your ability to work independently, communicate effectively and collaborate with colleagues across the hotel will help ensure every event runs smoothly and exceeds expectations. In return, you'll be part of a supportive team that takes pride in delivering outstanding hospitality and creating memorable moments for every guest. What You Will Do In This Splendid Role You will be part of the event operations team delivering memorable events and service across all our events areas. Here’s what you will be expected to do: • Think on your feet to meet clients’ needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude., • Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs., • Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining as a polished and professional appearance., • Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations., • Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

    No experience
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  • Social Media Assistant
    Social Media Assistant
    1 month ago
    £200–£300 monthly
    Part-time
    London

    I am building a personal brand at the intersection of interiors, home renovation, lifestyle and design, and am looking for a creative partner to help bring it to life. This is a hands-on role for someone who can think strategically about growing an audience while also creating and producing the content themselves. Students encouraged to apply The role • 1-2 days per week (flexible), • London-based (SW11), • Occasional filming days at my home and project location, with some weekend availability required for content shoots What you will do • Develop content ideas and a social media strategy focused on audience growth, • Help define my voice, positioning and personal brand, • Create content calendars and identify opportunities, • Film Instagram Reels, Stories and other short-form content, • Edit videos and create supporting assets, • Write captions, schedule and publish content, • Build a library of photo and video assets for future website and portfolio use, • Track performance and grow account to 5k followers in 100 days About you • Strong understanding of Instagram and short-form video, • Able to film, edit and publish content independently, • Creative, proactive and highly organised, • Excellent visual taste and storytelling skills, • Comfortable occasionally directing and filming content shoots The ideal candidate has helped grow a personal brand, not just a business account. You've built an engaged audience, understand what makes people follow individuals rather than companies, and know how to turn everyday moments into compelling content. An interest in interiors, design, architecture, fashion or luxury lifestyle brands is a strong plus. Please send: • Your CV and / or, • Links to social accounts you have managed or grown, • Examples of content you have created, • A short note explaining why you're interested

    Immediate start!
    No experience
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  • Senior / Sous Chef - New Opening
    Senior / Sous Chef - New Opening
    2 months ago
    £38000–£45000 yearly
    Full-time
    London

    Full-time - London Fields / Mare Street, East London About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a Sous Chef to help lead the kitchen and food programme day to day. This is not a traditional Sous Chef role. The right person will help run the kitchen during our in-house food programme while also working closely alongside a rotating line-up of chefs and collaborators during residencies and events. This is an exciting opportunity to be part of opening a new concept from the ground up while learning from different personalities, styles and approaches across the industry. The role will work in close partnership with our Group Head Chef to shape and execute the food offering outside of collaborations, while helping maintain consistency, standards and operational excellence across a constantly evolving programme. This role will be central to the identity and rhythm of the space. We are looking for someone who is organised, ambitious, adaptable and genuinely excited by food, hospitality and creative collaboration. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Sous Chef will play a key role in protecting those standards while helping the kitchen remain flexible, creative and well executed. What you’ll be responsible for Kitchen operations and service • Support the day-to-day running of the kitchen and lead services when required, • Work closely with the Group Head Chef to deliver the venue’s core food programme outside of collaborations and residencies, • Take ownership of kitchen organisation, prep systems, cleanliness and service flow, • Help ensure consistency, quality and strong execution across changing menus and concepts, • Support the setup and operational execution of guest chef residencies, takeovers and collaborative events, • Maintain calm and effective communication during busy services and fast-paced event nights Collaborations and events • Work alongside visiting chefs and collaborators during residencies and events, • Help support transitions between different kitchen concepts, menus and styles of service, • Assist with kitchen setup, prep coordination and operational readiness for events and takeovers, • Help ensure collaborators are supported operationally while maintaining the standards of the venue, • Contribute ideas and feedback to improve the overall guest and kitchen experience across the programme Team leadership and development • Support and mentor junior kitchen team members, • Help coach and develop a positive, accountable and professional kitchen culture, • Lead by example during prep and service with strong standards and attention to detail, • Support training and onboarding as the team grows Health, safety and compliance • Take ownership of kitchen health and safety standards, • Ensure the kitchen consistently operates in line with food safety and hygiene requirements, • Maintain strong systems around cleanliness, storage, labelling and HACCP procedures, • Help monitor stock rotation, wastage and kitchen organisation to maintain efficient operations, • Identify operational risks early and proactively solve problems before they affect service What we’re looking for We are looking for someone with strong kitchen fundamentals who is excited by the idea of helping build something new and working in a constantly evolving environment. You likely have: • Experience working as a Sous Chef or strong Junior Sous Chef in a quality-led restaurant, • Confidence running kitchen services and supporting day-to-day operations, • Strong understanding of kitchen organisation, prep systems and food safety, • Experience mentoring or supporting junior chefs, • A calm, solutions-focused approach during busy services, • Strong communication and organisational skills, • An interest in modern hospitality, collaborations and creative food concepts We think you’ll thrive if you are: • Excited by learning from different chefs and styles of cooking, • Comfortable working in a venue where things evolve regularly, • Adaptable, organised and proactive, • Passionate about hospitality and guest experience, • Motivated by helping build a kitchen and concept from the ground up, • Interested in being part of a creative and collaborative environment Ideal profile This role could suit someone who has worked as: • a Sous Chef looking for a more creative and varied environment, • a Junior Sous Chef ready to step into a broader leadership role, • someone excited by being part of opening and shaping a new venue from the beginning Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary: £38,000 to £45,000 including tronc, • Opportunity to help shape a new hospitality concept from the ground up, • As the business continues to grow, there will also be opportunities for development and progression into more senior kitchen leadership roles across the wider group. About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Rocola Studio is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    Part-time
    Fish Island, London

    Are you a highly energetic and experienced individual looking for a new opportunity in the hospitality industry? Look no further! We are currently seeking a talented and dedicated individual to join our team as a part time (weekends) Waiter/Waitress at our Pizzeria, Cocktail Bar and design space located in Hackney Wick. As a Waiter/Waitress, your main responsibilities will include: Greeting and seating customers in a friendly and efficient manner Taking orders and serving food and beverages promptly and accurately Providing excellent customer service by answering questions and making recommendations Ensuring customers have an exceptional dining experience from start to finish Maintaining a clean and organized workspace To excel in this role, we are looking for someone who possesses the following qualities: Energy and enthusiasm: We value team members who bring a positive and vibrant energy to their work. The ability to work in a fast-paced environment and multitask is essential. Experience: Previous experience as a waiter/waitress in a bar or restaurant setting is required. Familiarity with Italian cuisine and cocktails is a plus. Strong communication skills: Clear and effective communication with both customers and colleagues is crucial to ensure smooth operations and customer satisfaction. Attention to detail: From taking accurate orders to fulfilling specific customer requests, being detail-oriented is essential in providing exceptional service. Team player: Working well with others, assisting colleagues when needed, and maintaining a harmonious work environment is crucial in our team-oriented establishment. If you think you have what it takes to join our dynamic team, we would love to hear from you! We offer a competitive salary, opportunities for professional growth, and a supportive work environment. Join us at our vibrant Space and be a part of providing amazing dining experiences to our valued customers. Apply now and take your hospitality career to new heights!

    Immediate start!
    Easy apply
  • Maintenance Specialist
    Maintenance Specialist
    2 months ago
    £36500–£46000 yearly
    Full-time
    London

    Description Kitt designs and operates workspace for the world's most vibrant brands. From managing the design and build, to creating an elevated ongoing experience, we create spaces that are worth leaving home for. The Role We’re looking for an in-house Maintenance Specialist to keep our growing number of managed offices running smoothly, whilst ensuring that new offices we’re opening are finished to the highest standards. You will be: • Kitt’s first line of service: running a first assessment of the situation: carry out repairs or recommending a specialist contractor on site, • Performing site inspections, identifying and reporting the need for major repairs, • When required, you’ll be present when contractors attend sites and ensure completion of the works are up to Kitt’s standards., • Performing maintenance and repairs including leaks, changing taps, general plumbing, tiling, minor electrical works, lock changes etc. As well as some decorating works: Painting, pictures frames etc., • Providing support to the wider operations team during tenants move-ins (whiteboards, fixing TVs on walls etc), • Performing light carpentry (e.g. building cabinets) About You • Proven experience within maintenance or construction., • Experience with hardware tools and electrical equipment., • Basic understanding of electrical, plumbing & HVAC systems. A Qualification in HVAC is desired but not essential for this position, • Basic maths skills., • As an expert problem solver, you can think outside the box to come up with solutions., • Good communication ability and confidence in front of clients. You will be representing Kitt in a professional manner., • Well-organised with good attention to detail., • Health and safety is a priority and you can spot problems before they happen., • Comfortable working alone and also as part of a team. Why Kitt? The world of work has shifted forever. As people everywhere prioritise purpose over their paychecks, company culture has been thrown into the spotlight. But the problem is, too many companies are showing up to work in bland, cookie-cutter offices. We’re leading this change. Real company culture can only be built in-person, in the real world – and for it to be authentic it needs its very own, personalised space. That’s why we create offices as unique as the brands and the people who work there. We’re long-term culture partners to our clients long after they've signed the lease and chosen the paint colours. Interview Process 1. Video Interview with Michael O'Dwyer (Maintenance Manager), 2. In person interview with Michael O'Dwyer (Maintenance Manager) Charlotte Vaughan-Reynolds (Head of Operations), 3. Final interview with Simon Warner (COO) We’ll Kitt you out • 🤝Generous stock option scheme (ask us what this means if you’re not sure), • 🤑Starting salary of £36,500 - £46,000, • 🏖 28 days holidays a year plus Bank Holidays, • 🍼 Parental leave: up to 12 weeks paid parental leave for the primary caregiver, • 💔 Pregnancy loss support leave, • 🕺 Regular socials. We love a good party., • 🤑Octopus MoneyCoach, • 👶Workplace Nursery Benefit, • 🚲Cycle to Work scheme, • 🚉Season Ticket Loans, • 🧠WellHub and Dr Care Anywhere to support your mental and physical health and wellbeing

    Immediate start!
    Easy apply
  • Office Cleaner
    Office Cleaner
    2 months ago
    £13 hourly
    Part-time
    Bromley, London

    Location: Bromley South (cleaner preferably local to this area ) Hours: 3 hours per visit Times: After 6pm Days: Monday to Friday NO TIME WASTERS ! We are .... NOT interested in anyone thinking they can spend half the time in the job. NOT interested in students that just want the job for a month and then leaving.... DO NOT apply if you live too far away. This is preferable for local. You will not be considered if you apply when you live miles away. Job Overview We are seeking a dedicated Office Cleaner to maintain a clean and hygienic working environment within our premises. The successful candidate will be responsible for ensuring all designated areas are kept tidy, sanitary, and presentable. Experienced RELIABLE cleaners only. The position requires a reliable, trustworthy and detail-oriented approach to cleaning tasks. Smart appearance and good communication skills along with a good knowledge of spoken English. Duties Clean and sanitise office spaces, including desks, mopping and vacuuming floors, marks from internal glass; Cleaning male/female bathrooms/shower rooms/toilets and urinals; Empty rubbish bins and replace liners regularly; Maintain cleanliness of kitchen and break areas; Use appropriate cleaning equipment and chemicals safely and effectively; Follow health and safety guidelines to prevent accidents or contamination; Report any maintenance issues or damages observed during cleaning routines. Skills Previous experience in commercial cleaning; Strong attention to detail with a high standard of cleanliness; Ability to work independently with minimal supervision; Good organisational skills to prioritise tasks efficiently; Knowledge of safe handling of cleaning chemicals and equipment; Reliable with a professional attitude towards hygiene standards and confidentiality; Physical stamina to perform cleaning duties; This role is ideal for motivated individuals seeking a structured environment where their efforts contribute directly to the overall cleanliness and safety of the workplace.

    Immediate start!
    Easy apply
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