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A Leading Pathology Organisation is seeking an enthusiastic and practical IT Endpoint Technician to join its IT team based near Euston, London This is a hands-on, site-based role supporting a busy endpoint environment within a pathology healthcare setting. The Role You will provide first-line desktop and endpoint support, working closely with IT colleagues to maintain, upgrade and deploy hardware across the organisation. The role is primarily based on site their offices in Tavistock square (Kings Cross), with occasional travel to other sites as required. Due to the nature of the role, flexible or home working is not available. Key responsibilities include: Providing desktop and endpoint support for PCs, laptops, thin clients, mobile devices and printers Deploying, configuring and maintaining IT hardware Performing hardware repairs and upgrades (e.g. replacing components) Managing and resolving IT helpdesk tickets, escalating where appropriate Supporting user account setup within Active Directory and email systems Participating in patching, maintenance and endpoint security activities Assisting with IT projects and maintaining technical documentation Delivering timely on-site support, including occasional visits to other locations About You This role would suit someone who is: Hardware-focused, with solid hands-on experience upgrading and repairing computers Ideally with at least one year’s experience in a similar IT support or endpoint role (although keen beginners with the right attitude will be considered) Enthusiastic, proactive and eager to learn Comfortable working both independently and as part of a team Fit and active, as the role is physically demanding and involves moving and handling IT equipment Working Hours & Location 40 hours per week, Monday to Friday 08:00 – 17:00, with a 1-hour lunch break Based on site at Tavistock Square Occasional travel to other sites Salary & Benefits Starting salary: £28,808 23 days annual leave, rising to 28 days after 5 years’ service Opportunity to develop skills within a large, professional IT environment supporting essential healthcare services If you enjoy hands-on IT work, thrive in a fast-paced environment and are keen to build your career within a Leading Pathology Organisation, this role offers an excellent opportunity to do so

We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are seeking a highly motivated and customer‑focused Trading Floor Desktop Support Engineer to support a high‑pressure front‑office environment. You will work directly with traders, quants, and analysts to ensure all desktop, application, data, and connectivity issues are resolved rapidly with minimal impact to trading activity. A strong ability to troubleshoot Excel‑based pricing sheets and formula logic is highly beneficial. Key Responsibilities Provide L1/L2 desktop and application support to traders and other front‑office users Troubleshoot issues related to Windows 11, O365, Outlook, network connectivity and hardware Support and maintain trading turrets, dealer boards, and voice systems Rapidly troubleshoot Excel pricing sheets, including broken formulas, incorrect references, or data link issues Assist with market data add‑ins (Bloomberg API, ICE, CME add‑ins) Manage incident tickets and escalate where appropriate Perform desktop builds, upgrades, and deployments using enterprise tools Support trading floor moves, device rollout projects, and hardware refresh plans Work closely with infrastructure, network, app support, and dev engineering teams Participate in shift patterns or on‑call rotations as needed Ability to create clear KB documentation Required Skills & Experience 2-5+ years' desktop or trade‑floor support experience Strong understanding of Windows OS, Active Directory, Microsoft 365 Advanced Excel debugging including formula tracing, named ranges, dependency checking Ability to communicate effectively with front‑office users Experience in a financial services or fast‑paced trading environment Basic understanding of ITIL processesDesirable Skills Familiarity with Excel-based pricing models used in front‑office teams Turret / voice trading systems (Cloud9) SCCM/Intune PowerShell scripting Basic networking (DHCP, DNS, VLANs) Understanding of equities, FX, fixed income, or derivatives workflows ITIL Foundation SQL query building basic levelPersonal Attributes Calm, confident, and solution‑driven Strong attention to detail Excellent communicator, especially under pressure Proactive, resourceful, and able to prioritise effectively Comfortable supporting demanding front‑office stakeholders To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 13 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ certification that employers actually look for. Course details • Duration:13 weeks, • Format: Online, live practical workshops, • Schedule: Mon - Thurs, 6-9PM What you'll learn • Setting up and maintaining secure networks, • Configuring desktop and mobile devices, • Applying cloud security and disaster recovery methods, • Understanding IT systems, legislation and business operations Additional benefits • High-impact employability workshops, • Six months' access to online employability courses, • Ongoing career support after you finish Where could this take you? Graduates of this course have gone on to interview with our partner employers - including Innosonic Ltd, a national IT services company working with major clients such as Jaguar Land Rover, the NHS and UK universities. Is this for you? To be eligible, you must: • Live in the West Midlands, • Be aged 19 or over, • Earn below £34,194 gross per year, • Not currently be on another government-funded training programme, • Not be in the UK on a student, graduate, postgraduate, sponsorship or dependent visa Cost: Free This is a fully government-funded course - there's nothing to pay. Complete the programme and you'll be connected with our network of partner employers looking to hire

Role: Product Development Technician Location: Dartford Salary: £35,000 - £40,000 - Depending on Experience Purpose of Role Proactive Global are currently in search of a skilled Product Development Technician for a market leading manufacturing company based in Dartford. The purpose of this role will be to support the Engineering teams in the research, development and testing of new products and technologies, applying knowledge of electronics, interfaces and communications protocols, with automotive and quality awareness. The ideal candidate should have the ability to understand testing and evaluation requirements and able to devise effective test methods to verify product performance under various conditions. The candidate will employ good practices in terms of equipment setup & installations and will possess good fault-finding skills, accompanied by a basic understanding of vehicle electrical systems. This role is primarily office-based however site visits at locations throughout the UK, and driving of company vehicles will be required to carry out testing and evaluation from time to time. Key Responsibilities The ability to carry out technical product and system testing, evaluation, verification and validation. Able to devise, trial and implement improved test setups, procedures and working methods, to enhance evaluation efficiency and accuracy. Support or lead product and documentation changes and updates.Key Tasks Bench marking, testing, evaluation, tear down, troubleshooting, analysis and reporting of new and existing vehicle safety products and technologies. Support the execution of trials on company and customer vehicles. Electrical and mechanical modification, construction of prototypes and rework of production. Participation in project team meetings and other Engineering activities. Technical support and training both via telephone / email or off-site for customers and colleagues.Person Specification. Experience in working hands-on with electronics, preferably in the automotive industry, resulting in a good understanding of analogue and digital circuits, components, communications & data signals, 12/24V automotive technology and with an appreciation of embedded software Competent in the setup and use of electronic test equipment, DMMs, oscilloscopes, signal generators and others with circuit level fault finding and diagnosis skills in modern electronics circuitry. SMD and PTH component soldering skills. Familiar with Microsoft 365 suite and standard desktop applications Self-motivated with a practical aptitude and methodical, detail-orientated approach. Able to work to deadlines with the flexibility to multi-task and to work beyond normal business hours when required. Resourceful and eager to learn with a natural respect for company and colleagues. Strong verbal and written communication skills are essential.How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact Jemal Tawfieg on (phone number removed) or (url removed) Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy

We are currently recruiting for a Field Support Analyst to deliver efficient and effective IT field support to Willmott Dixon's business. This role will include supporting the Interiors London Office and the Ecoworld London Office (EWL). This role will focus on support at these locations with a requirement for at least 1 day on site at our EWL location (possibly split to 2 half days) and the remainder of time in our Interiors office and sites. This role is essential for ensuring smooth IT operations and customer satisfaction across the region. The Interiors office and the EWL Office has a requirement for someone on site by 08:30am to ensure there is support for morning meetings and any issues that may arise prior to these. What are the indicators of success in my role? I provide timely and effective local end-user support for all IT systems, including desktop hardware/software, video conferencing equipment, mobile communications, and new site setups. I take ownership of IT issues and collaborate with the central IT team to implement cost-effective, fit-for-purpose solutions. I ensure adherence to legal and legislative IT requirements. I maintain accurate regional hardware asset registers. I function as a conduit of information between my region and the Service Delivery team. I manage incident tickets per the Incident Management process, ensuring accurate and informative updates. I plan, manage, and communicate my weekly movement plan to support managers. I contribute to key tasks and issues as part of annual objectives. I cover other office sites as required by the business needs. What do I do? Customer: I understand my customers' needs and motivations, adapting my approach accordingly. I capture feedback from customers and stakeholders to gauge satisfaction with my and my team's services, making necessary adjustments. I build strong relationships to support the digital upskilling of our people. I ensure my team adopts a customer-first approach and provides them with the necessary skills for success. I set a high standard for customer engagement and advocacy, delivering services that support customer needs and inform IT Service objectives. I align with the company strategy and work closely with the business and IT to achieve common goals. Collaborate: I work with IT teams and the wider organization to deliver outstanding service. I share and encourage the sharing of information and best practices. I build and maintain good relationships across the organization. I collaborate with wider teams to resolve major issues and conflicts. Performance Metrics: I manage and monitor key performance indicators (KPIs) for various processes and services, identifying areas for improvement. I ensure adequate resources, consistency, and quality to achieve or exceed KPIs. Documentation and Reporting: I maintain processes and provide regular reports to management and stakeholders on process performance, compliance, and exceptions. I create high-quality documentation to clarify roles and responsibilities. I maintain run books and knowledge articles to a high standard. I monitor and report on overall operational service health and identify improvement opportunities. I ensure adherence to IT processes, policies, and procedures, promoting discipline and structure in operational delivery. I manage internal and external audits to achieve compliance through regular monitoring, reporting, and up-to-date documentation. Personal Effectiveness: I provide timely solutions to problems with an objective and proactive approach. I recognize my strengths and limitations, leveraging strengths and mitigating limitations. I communicate effectively, listen actively, and tackle difficult conversations appropriately. I adapt to different people and manage relationships effectively. I plan ahead, see the bigger picture, and manage performance expectations. I work well as part of a team and enjoy achieving common goals. I identify and manage risks and opportunities. I embody IT behaviours and maintain professionalism. I make key decisions and continually develop personal and technical effectiveness. I meet deadlines without prompting. Skills, Qualifications, and Memberships Essential: Windows 11 certification Office 365 experience Active Directory experience Strong customer service skills Proactive and effective communicator (written and verbal) Full driving license Willingness to travel Desirable: ITIL V4 certification MBCS certification SCCM or Autopilot knowledge Attributes: I regularly reflect on my experiences and performance, constantly seeking improvement. I model behaviour that shows respect, helpfulness, and cooperation. I respond positively and resiliently to setbacks. I manage multiple demands without losing focus or energy. I promptly recognize changes in circumstances and adjust plans accordingly. I take personal responsibility for making things happen and overcoming barriers. I prioritize and plan to deliver agreed objectives. I present plans clearly, concisely, and accurately to ensure understanding

Global bank based in Canary Wharf. Role - C# Developer - Desktop Applications Duration - 6 months with likely extension Rate - £415 p/d (inside IR35) Location - Hybrid / Canary Wharf Tech Stack C# WPF Winforms SQL OracleTasks Tasks range from understanding business requirements, designing application structures, business data analysis, programming WPF (Windows Presentation Foundation) applications in Visual C#.NET on both Oracle and SQL Server database, testing with users, implementation through Development, Quality Assurance (QA), Production and Disaster Recovery environments. Supporting users and writing operation documents including User Helps (manuals) will also be required. As well as application development, this role will also include all aspects of system constructions and support for existing programmes which are written as WinForms (C#.NET) applications. Also, applications written in other languages like MS VBA for Excel and Access, MS VB and MS Excel Macros will also be required. Additional Tasks Defining Database objects required in systems to connect with SQL and Oracle Database Administrators in both London and New York. Providing script for database inquiry languages, i.e., T-SQL (SQL Server) and PL/SQL (Oracle) to perform data analysis based on requirements from business parties. Setting up a system distribution method to Citrix and application servers for both Web and Window applications. Troubleshooting systems in an event of failure and implementing necessary solutions by checking Windows Operating System, Internet Information Server and any other relevant environments where the applications are running. In some case this role will act to liaise with other application support team staff. Following the existing team programming policy to keep a common development style to be shared in team members. Updating versions of MS .Net Framework and MS Visual .NET platform to include any necessary changes of existing systems running in Production. Liaising with the relevant support teams such as other Development sections, Technical Support, Network and Infrastructure and DBA where Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle database and, when appropriate, finding alternative approaches. Rolling out changes with a coordination of Release manager. It is important to maintain the change history of applicationsGCS is acting as an Employment Business in relation to this vacancy

Job Advertisement: Payments & Investigations Analyst Location: London (Hybrid) Duration: 12 months (likely extension) Working Pattern: Full Time Role Overview: We are seeking a detail-oriented Payments & Investigations Analyst to join our financial services team. In this pivotal role, you will ensure that daily operational tasks are completed accurately, on time, and in line with our established procedures. You will address issues proactively, maintain operational standards, and enhance our payment-related processes. Key Responsibilities: Manage group email inboxes, ensuring timely responses to all inquiries. Process payment-related investigations daily, resolving outstanding items efficiently. Execute daily cash pooling to meet customer target balances within set deadlines. Ensure all investigations are addressed within 24 hours, keeping all stakeholders informed. Oversee the SAA Messaging database, allocating incoming SWIFT messages to relevant teams. analyse and report on compliance with regulation EU2023/1113 for EMEA offices, documenting any failed transactions as investigations. Generate monthly reports on investigations related to EU2023/1113. Respond to Requests for Information (RFI) from internal and external departments, ensuring adherence to SLA guidelines. Contribute to cross-training initiatives and team succession planning, providing one-on-one reviews and appraisals. Assist in the creation and execution of User Acceptance Testing (UAT) plans and scripts. Accountabilities: Build and maintain trusting relationships with internal and external customers. Regularly review and update desktop procedures to ensure compliance with bank policies. Propose ideas for improving efficiency through Kaizen principles. Collaborate with team members to meet objectives and complete ad hoc tasks within defined timeframes. Follow compliance procedures diligently, attending training sessions and applying learnings to daily operations. Knowledge, Skills, and Experience Required: Strong understanding of payment-related investigations, including sanctions and fraud RFIs. Proficient in commercial payments, CHAPS, BACS, SWIFT, SEPA DD, SEPA CT, and local ACH systems. Familiarity with retail banking products, such as cheques and direct debits, is advantageous. Excellent customer service skills with the ability to think critically and apply risk-based logic to resolve issues. Strong communication skills, capable of engaging effectively at all levels. Self-motivated, energetic, flexible, and collaborative. Experience in User Acceptance Testing (UAT) is essential. Join Us: If you are ready to take on a vital role in our financial services team and contribute to enhancing our payment processes, we encourage you to apply. Bring your expertise, innovative ideas, and collaborative spirit to our organisation and help us drive positive social change. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Location: King’s Cross, London Salary: £50,000 per annum Reports To: IT Director Industry: Scientific organisation Are you an experienced IT professional with a passion for infrastructure, security, and systems reliability? A Scientific organisation based in King’s Cross is seeking an IT Infrastructure Engineer to join its growing technology team. This is an exciting opportunity to work with cutting-edge systems and play a key role in maintaining and securing a complex IT environment that supports operations worldwide. About the Role As an IT Infrastructure Engineer, you’ll take responsibility for maintaining and improving the company’s physical and virtual IT systems. You’ll work closely with colleagues in the infrastructure team to ensure systems remain secure, patched, and optimised, while supporting the organisation’s digital transformation and cloud initiatives. Key Responsibilities Maintain and patch the Windows Server and PC estate (Windows 7–11 and Server 2008–2022). Manage antivirus and malware systems, investigating and resolving security alerts. Ensure data integrity through reliable backup configuration, testing, and disaster recovery processes. Administer and monitor Active Directory, Azure Entra, and Intune environments. Manage compliance policies, conditional access, and mobile device management. Work with third-party providers supporting SIEM and threat analytics systems. Lead on implementing IT security best practices, standards, and access controls. Support infrastructure and security projects, including system upgrades and migrations. Create and maintain technical documentation and standard operating procedures. Provide timely response to incidents, escalating where appropriate. About You You’re an analytical, proactive IT professional with a strong grasp of infrastructure, networking, and cybersecurity principles. You enjoy problem-solving, working collaboratively, and ensuring that systems run efficiently and securely. Essential Skills & Experience Proven 10 years experience in IT infrastructure, desktop, or systems support. Strong technical knowledge of Microsoft operating systems (Windows client and server). Hands-on experience with Active Directory, Intune, and Azure Entra. Familiarity with antivirus, backup, and monitoring solutions. Excellent written and verbal communication skills. Highly organised, methodical, and capable of managing multiple priorities. Desirable Relevant IT or security certifications (e.g. Microsoft, CompTIA, Cisco). Experience managing hybrid or cloud-based environments. What’s on Offer Salary of £50,000 per annum plus competitive benefits Flexible working arrangements. Opportunities for ongoing professional development and certification. A collaborative, forward-thinking environment within a global consultancy. The chance to work with advanced technology in a role that truly makes an impact. If you’re ready to take the next step in your IT career and play a key role in securing and optimising infrastructure for a leading global consultancy, apply now

Broadcast Media Project Manager - Technology and operations Start date- ASAP (April) Duration- 4 months initially likelihood of extension. Hybrid Working -4 days pw (Mon-Thurs) in London office 1 day working from home Day rate- max £470pd to the Umbrella (inside IR35 including holiday pay) Experienced Broadcast Media Project Manager for technology and operations is required for our International broadcast client, one of the world's premier entertainment companies. A contract Project Manager to join the team who has experience delivering technical integration projects within the Broadcast Media Operations environment. The role is Hybrid working 4 days per week in the London Office and 1 day working from home. Suitable candidates will need strong change management and user-engagement experience within the broadcast sector. Specific Previous Experience Required includes: At least 3 Year's experience of delivering projects in the media and broadcast industry. Suitable candidates will need strong change management and user-engagement experience within the broadcast sector. Strong blend of technical experience and knowledge - both media and broadcasting technologies as well as information technologies, such as Agile software development Extensive experience of project and programme management in media organisations, with a proven track record of delivering major projects and business change programmes with >$100k budgets Strong understanding and experience with change management practices to aid smooth delivery of projects Proactive with an excellent interpersonal, written & verbal communication style as well as planning and time management skills Desktop skills - MS office, MS Visio, MS Project (or similar applications) Professional project management qualification (e.g.Prince2, APMP) Key Responsibilities Work as a member of the Product & Delivery team Manage multiple concurrent projects through the end-to-end lifecycle from Inception to Completion, using standard project management methodologies. Ensuring that the projects deliver to the agreed timescales, budget and quality expectations Work with product and engineering teams to drive solution design and prioritise configuration & development tickets Work with business users to understand their business requirements so that you can ensure the resulting technical solutions deliver on business objectives Maintain project documentation including but not limited to; project plan, risk register, communications plans and status reporting Provide regular communication to project stakeholders including; business leadership teams, user groups & operational support teams Ambassador for International Media Operations when liaising with the business units supported Additional Skills & Behaviours Suitable candidates will need strong change management and user-engagement experience within the broadcast sector Ability to deal with high pressure situations with senior stakeholders Excellent time management skills with ability to communicate across multiple time zones and territories Evidence of leadership capability and credibility and influencing skills across large virtual team Strong understanding of the challenges of working in an International environment and sensitivities to regional differences in working & communication styles Ability to build relationships with internal teams as well as with stakeholders that may be more senior Focused on delivering excellence through detailed planning and paying attention to detail at every stage Independent thinker, confident to build and execute a strategy and direction for the project Has ability to make courageous decisions in pressure situations ensuring that all factors are assessed in the process Ability to work with subject matter experts, balancing their project deliverables with a recognition that they have day to day responsibilities that may conflict with project deliverables Ability to work on multiple projects simultaneously, prioritising where necessary Ability to work in matrix organisation where resources are shared and may have conflicting priorities, including being based in other time zones Excellent communication, presentation, negotiation and influencing skills Our client is an International broadcaster who are one of the world's premier entertainment companies, delivering quality content and compelling brands to multiple territories across Europe, the Middle East, Africa, Latin America and Asia Pacific. Operations and Technology are at the heart of this network, providing global, standardised and efficient workflows and business systems that enable the rapid delivery of content from source to consumer. We operate the international linear channels, a broad range of non-linear services, and are also developing new digital initiatives that offer direct to consumer services. "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you

Second Line IT Support Engineer Hybrid / On-site – Veritas Workspace Solutions £30,000 – £35,000 per annum (depending on experience) Veritas Workspace Solutions is a fast-growing provider of innovative workspace technologies, delivering seamless IT infrastructure and support to clients across the UK. We’re passionate about creating smarter, more efficient workplaces — and we’re now looking for a Second Line IT Support Engineer to join our dynamic, customer-focused team. The Role As a Second Line IT Support Engineer, you’ll act as the key escalation point for our first-line support team, ensuring complex technical issues are resolved quickly and efficiently. You’ll work across a wide range of technologies, supporting client systems, infrastructure, and applications. Day-to-day, you’ll: • Handle escalated tickets and provide remote and onsite technical support., • Troubleshoot hardware, software, and network issues., • Manage Active Directory, Microsoft 365, and Exchange environments., • Support server administration and virtualisation technologies (VMware/Hyper-V)., • Monitor and maintain system performance and backups., • Document solutions and contribute to internal knowledge sharing., • Collaborate with senior engineers on IT projects and improvements. About You You’re a technically skilled problem-solver with excellent communication skills and a proactive mindset. You enjoy getting to the root cause of issues and delivering solutions that make a real difference to users. Essential skills: • 3+ years’ experience in an IT support role (preferably 2nd line), • Strong knowledge of Windows desktop/server environments, • Experience with Microsoft 365 administration and support, • Understanding of networking principles (DNS, DHCP, VPNs, Firewalls), • Excellent troubleshooting and customer service skills Desirable: • Experience with Azure AD, Intune, or cloud services, • Relevant certifications (CompTIA, Microsoft, ITIL, etc.), • Experience of hosted PBXs (Gamma & Webex preferred), • Full driving licence., • Apple Mac macOS Why Veritas Workspace Solutions? At Veritas, we believe our people are at the heart of our success. You’ll be part of a collaborative team that values innovation, learning, and progression. We offer: • Competitive salary (£30–£35k DOE), • Ongoing training and certification support, • Opportunities for career growth, • Friendly, inclusive company culture, • Modern, flexible working environment

My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate IT systems and applications. Document support activities, solutions, and processes in the ticketing system. Collaborate with other IT team members to ensure seamless support and knowledge sharing. Stay updated on the latest industry trends and technologies to continuously improve support services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st/2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus. Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client

IT Systems Administrator Initial 3-month contract (opportunity to go permanent) £200-£230pd (Inside IR35) Hybrid – 2 Days a week in central London We are looking for a skilled and proactive IT Systems Administrator to join our team. This is an exciting opportunity for someone with strong infrastructure and networking experience to support and maintain a modern IT environment. Key Responsibilities Manage and support IT infrastructure, including servers, networks, and cloud services Administer Microsoft environments, including Active Directory, Group Policy, and server roles Maintain and support Microsoft Azure, Office 365, SharePoint, and Hyper-V Configure and troubleshoot networking components such as switches and Wi-Fi access points Support DNS, DHCP, and printing services Provide technical support and resolve infrastructure-related issues Assist with system upgrades, installations, and ongoing maintenance Key Skills & Experience Excellent communication skills with strong written and spoken English Solid understanding of desktop and server networking concepts (Microsoft and Linux preferred) Experience with: Microsoft Active Directory and Group Policies DNS, DHCP, and printing protocols Microsoft Azure, Office 365, SharePoint, and Hyper-V Hands-on experience with IT infrastructure installation and support Knowledge of networking hardware such as switches and wireless access points Desirable Experience working in a multi-site or enterprise environment Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco)

IT Support Engineer – Central London - £35k per annum plus benefits Our client is an IT service provider delivering support and consulting services to professional services clients in the construction sector, with an emphasis on high quality responsive service. Due to continued growth and expansion, we are seeking a dedicated and proactive IT Support Engineer to join their team, providing exceptional in-person technical support to our clients in Central London. Based directly at client offices (primarily in London Bridge or nearby areas), you will be the go-to expert for resolving day-to-day IT issues, ensuring smooth operations in dynamic Windows-based environments. As the sole onsite engineer for your assigned clients, you'll play a crucial role in maintaining their IT infrastructure, fostering strong relationships, and delivering high-quality service that keeps businesses running efficiently. This is an excellent opportunity for a technically skilled professional who thrives in a client-facing role, enjoys problem-solving on the spot, and excels at communicating with non-technical users. Main Responsibilities: • Provide hands-on, in-person IT support to resolve hardware, software, and network issues promptly and effectively., • Manage and troubleshoot Windows networks, including on-premises Active Directory (AD) domains., • Support Microsoft 365 services such as email, OneDrive, SharePoint, and Teams, ensuring seamless integration and user adoption., • Handle day-to-day user queries, from desktop/laptop setups and printer configurations to connectivity problems and software installations., • Perform routine maintenance to prevent downtime and enhance system performance., • Liaise directly with clients to understand their needs, explain technical solutions in simple terms, and build lasting professional relationships., • Escalate complex issues to remote teams, when necessary, while owning the onsite resolution process., • Document support activities, track tickets, and contribute to knowledge bases for improved service delivery. The ideal candidate will have: • Proven experience as an IT Support Engineer or in a similar onsite support role, with strong expertise in Windows environments and Microsoft technologies., • In-depth knowledge of on-premises AD domains, Microsoft 365 (including Exchange Online, OneDrive, and SharePoint), and common networking principles., • Excellent troubleshooting skills for hardware (desktops, laptops, peripherals) and software issues., • Outstanding interpersonal and communication skills – you'll be working closely with clients, so the ability to explain technical concepts clearly and patiently is essential., • Self-motivated and able to work independently as the sole onsite representative, with a proactive approach to problem-solving., • Relevant degrees or certifications are highly desirable. Hours – Monday – Friday, 9am – 5pm Keywords – IT Support, IT Support Engineer, AD, Active Directory, M365, Exchange Online, OneDrive, SharePoint, Windows, Microsoft 365, hardware, Active Directory (AD) domains, onsite, onsite IT Support, Central London, London Bridge

Product Support/Development Technician Required Dartford Our client is a trusted, multi-award-winning global market leader developing innovative vehicle safety systems, for commercial vehicles and mobile machinery. Their cutting-edge solutions prevent collisions and save lives. Purpose of Role The primary function of this role will be to support the Engineering teams in the research, development and testing of new products and technologies, applying strong knowledge of electronics, interfaces and communications protocols, with automotive and quality awareness. The ideal candidate will have the capability not only to understand testing and evaluation requirements, but to think outside the box, to envisage likely scenarios and devise simple but effective test methods to verify product performance under various conditions. The candidate will employ good practices in terms of equipment setup & installations within the workshop and at external test locations, and will possess good fault-finding skills, accompanied by a basic understanding of vehicle electrical systems. Whilst the position is mainly office-based, site visits at locations throughout the UK, and driving of company vehicles will be required to carry out testing and evaluation. Liaison with global suppliers will be necessary from time to time. Purpose of Role The primary function of this role will be to support the Engineering teams in the research, development and testing of new products and technologies, applying strong knowledge of electronics, interfaces and communications protocols, with automotive and quality awareness. The ideal candidate will have the capability not only to understand testing and evaluation requirements, but to think outside the box, to envisage likely scenarios and devise simple but effective test methods to verify product performance under various conditions. The candidate will employ good practices in terms of equipment setup & installations within the workshop and at external test locations, and will possess good fault-finding skills, accompanied by a basic understanding of vehicle electrical systems. Whilst the position is mainly office-based, site visits at locations throughout the UK, and driving of company vehicles will be required to carry out testing and evaluation. Liaison with Brigade's global suppliers will be necessary from time to time. Key Responsibilities Carry out technical product and system testing, evaluation, verification and validation. Devise, trial and implement improved test setups, procedures and working methods, to enhance evaluation efficiency and accuracy. Support or lead product and documentation changes and updates.Key Tasks Bench marking, testing, evaluation, tear down, troubleshooting, analysis and reporting of new and existing vehicle safety products and technologies. Support the execution of trials on Brigade and customer vehicles. Electrical and mechanical modification, construction of prototypes and rework of production. Participation in project team meetings and other Engineering activities. Technical support and training both via telephone / email or off-site for customers and colleagues.Person Specification. Experience in working hands-on with electronics, preferably in the automotive industry, resulting in a good understanding of analogue and digital circuits, components, communications & data signals, 12/24V automotive technology and with an appreciation of embedded software Competent in the setup and use of electronic test equipment, DMMs, oscilloscopes, signal generators and others with circuit level fault finding and diagnosis skills in modern electronics circuitry. SMD and PTH component soldering skills. Familiar with Microsoft 365 suite and standard desktop applications Self-motivated with a practical aptitude and methodical, detail-orientated approach, taking full responsibility for the quality of own work. Able to work to deadlines with the flexibility to multi-task and to work beyond normal business hours when required. Resourceful and eager to learn with a natural respect for company and colleagues. Strong verbal and written communication skills are essential. Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy

Company Description Detectronic is a UK specialist in Wastewater Network monitoring, providing the most cost effective and technologically advanced flow and level monitoring systems in use today, enabling customers across the water sector to prevent pollutions through the provision of asset intelligence. Detectronic designs and manufactures its own range of patented products and provides data management services through its dedicated data centre. It does this via the installation, repair and maintenance of its product lines which include a range of flow and level monitoring devices. Detectronic is an Adler & Allan group company. From its headquarters in Colne, Burnley, Detectronic now serves a significant proportion of the UK's water industry and has thousands of asset installations at various stages within the asset lifecycle across the UK. The businesses reach continues to expand, and the senior leadership team have exciting growth plans for domestic and international markets. Job Description Planning Administrator Nelson Permanent, full-time Competitive salary plus benefits The role of the Planning Administrator is to effectively and efficiently organise the crews weekly work to ensure that our clients project roll out is delivered on time, ensuring maximum on-site productivity, and to effectively track visits completed and outstanding to feed into project progress reporting. This role requires excellent organisation and communication skills, strong IT skills, and a proactive approach to problem-solving and continuous improvement. More about the role: Desktop Surveys: Review each proposed location using a variety of online tools to ascertain access requirements. Collate additional information for each location for the crews visiting sites. Scheduling/Routing: Plan out each crews work for the week taking into account all information captured at the desktop survey stage. Identify stock requirements and ensure it is requested in good time. Communicate planned work and arrange joint visits with the client where necessary. Making contact with customers on private properties to arrange appointments. Liaising with Traffic Management providers where necessary to request quotes, plans and permits. Opening and closing Traffic Management permits with the Statutory Undertaker to avoid Fixed Penalty Notices. Data Collection and Reporting: Track visit outcomes and replan any aborted visits. Report visit success rate, planned vs actual and overall project status to the PMO manager accurately and on time each week. Attend contract performance meetings Personal attributes: Ability to priorities workload based on project status. Be adaptable and solution focussed. Excellent communications skills both written and verbal. Organisational skills to deal with multiple routes, job types and access arrangements. Qualifications About you: Tenacity, durability and able to demonstrate resilience with a positive attitude to change. Excellent communication and interpersonal skills. PC based IT skills - Word, Excel, Outlook Strong planning skills High level of organisational skills Right to Work in the UK A Criminal Record Check will be required due to the environments in which the postholder will operate. Additional Information What's in it for you: Enhanced maternity, paternity and adoption pay and leave. Company pension. Life assurance scheme (x4 salary). Medicash plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants. Refer a friend scheme. Employee assistance programme (access to GP appointments and mental health support) Competitive annual leave plus bank holidays. Training and career progression opportunities. Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know. TPBN1_UKTJ

Electrician Are you an experienced Electrician with renewable energy experience looking to move off the tools into a technical specialist role? A fast-growing renewable energy company based in Leeds is looking for an Electrical Renewables Specialist to support their expanding UK installation teams. This is an exciting opportunity to use your electrical knowledge to support engineers installing Solar PV, Battery Storage and EV Charging systems across the country. This role is ideal for someone who has strong electrical experience and renewable knowledge but wants to transition into a technical support, compliance and quality role within a rapidly growing sector. The Role You will work as part of a specialist renewables team, providing technical support to installation engineers across the UK while ensuring all installations meet company and regulatory standards. Key responsibilities include: • Providing remote technical support to field engineers installing Solar PV, battery storage and EV chargers, • Diagnosing electrical installation issues and providing technical solutions via phone or live chat, • Carrying out desktop compliance audits on completed installations, • Ensuring installations meet industry regulations and company standards, • Supporting internal departments including customer service and aftercare teams, • Maintaining accurate job records and technical documentation on internal systems, • Supporting the continuous improvement of installation processes and technical guidance Requirements We are looking for experienced electrical professionals who have: • Minimum 5 years electrical experience, • At least 2 years renewable installation experience (Solar PV, EV Charging or Battery Storage), • Strong fault finding and diagnostic skills, • 18th Edition Wiring Regulations, • NVQ Level 3 Electrical Installation, • City & Guilds 236 Part 1 & 2 (or equivalent), • Excellent organisation and communication skills Desirable Experience The following experience would be beneficial but is not essential: • Solar PV installation, • Domestic EV charger installation, • Battery storage systems, • Electrical wiring of air source heat pumps About the Company You will be joining a rapidly expanding renewable energy business working with some of the biggest names in the energy and home services sector. The company is backed by global investors and operates as part of a major UK home services group. With growing demand for clean energy solutions, this role offers strong long-term career security within the renewables industry. Benefits • 30 days annual leave + bank holidays, • Private medical cover, • 4× salary death in service cover, • Salary sacrifice pension (matched up to 6%), • Paid maternity & paternity schemes, • Ongoing training and career development If this role is of interest please click apply

Job Title: IT Operations Lead Location: London / Hybrid Salary: £75,000 – £100,000 per annum About Us We’re a growing, technology-driven business where things move quickly and everyone gets stuck in. There’s no heavy hierarchy — just a team of capable people working together to get things done properly. We value people who take ownership, solve problems, and aren’t afraid to roll up their sleeves. If you like being in the detail, making real improvements, and seeing the impact of your work day-to-day, you’ll fit right in. The Role We’re looking for an experienced IT Operations Lead who understands the macOS platform as well as Windows to take ownership of our IT environment and help shape how it evolves as we grow. This is a genuinely hands-on role. You’ll be leading from the front — solving problems, improving systems, mentoring others, and setting the standard for how IT should operate. You’ll have the freedom to introduce better ways of working, drive automation, and build a robust, secure, and scalable IT function. What You’ll Be Doing Owning day-to-day IT operations and ensuring reliability across systems and infrastructure Acting as the escalation point across 1st, 2nd, and 3rd line support Managing and improving cloud platforms, SaaS tools, and network environments Leading troubleshooting and incident response for complex technical issues Overseeing onboarding/offboarding, device management, and access controls Driving automation and reducing manual processes Improving IT processes, documentation, and service quality Partnering with the business to deliver practical, effective technology solutions Mentoring team members and raising the overall technical standard Leading IT projects and continuous improvement initiatives What We’re Looking For Around 7+ years’ experience in IT support and operations, ideally in financial services or another regulated, fast-paced environment Strong experience across 1st, 2nd, and 3rd line support, including triaging, prioritisation, and team coordination In-depth knowledge of macOS AND Windows environments, including endpoint management and hardware troubleshooting Kandji (Iru) knowledge or similar MDM Proven experience managing cloud-based platforms such as Google Workspace and Okta Strong networking and security expertise (WLAN, VLANs, firewalls, ACLs, VPNs, switching) Experience with AWS (preferred) and/or Microsoft Azure, with exposure to Infrastructure-as-Code tools like Terraform Experience managing Mobile Device Management (MDM) platforms across desktop and mobile devices Ability to script and automate (e.g. Python, PowerShell) to improve efficiency and reliability Experience with ITSM/ticketing systems and best practices in service management and reporting Strong analytical mindset with the ability to troubleshoot complex issues and deliver long-term solutions Leadership & Approach Comfortable taking ownership and making decisions in a fast-moving environment Strong communicator who can work across technical teams and the wider business Experience mentoring and developing team members Someone who leads by example — hands-on, practical, and solutions-focused What You’ll Get £75,000 – £100,000 depending on experience A high-impact, hands-on role with real ownership The opportunity to shape and improve how IT is run A team culture focused on delivery, not unnecessary process Apply for this role NOW you’re someone who takes pride in doing things properly, enjoys solving problems, and wants to build and improve systems in a meaningful way — we’d like to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

2nd Line Desktop Support Engineer London Bridge £35,000 – £40,000 Hybrid: 3–4 days on client site (London Bridge), 1–2 days from home Are you currently supporting Microsoft 365 environments and ready to step into a more advanced 2nd Line role? Do you enjoy being the go-to person on site, solving problems and keeping users productive? Are you looking to join an MSP that offers real long-term career development into 3rd Line, cloud, cyber, or automation? If so, this could be an excellent next step. My client, a well-established Managed Service Provider, is looking for a confident and technically strong 2nd Line Desktop Support Engineer to support a key customer based in London Bridge. This role is primarily on-site, with one or two days a week working from home. You will be supporting modern cloud technologies, managing devices through Intune, working across Microsoft 365, troubleshooting user issues, and taking ownership of more complex tickets as the technical escalation point on site. What is on offer: • Hybrid working: typically 3–4 days per week on site in London Bridge, with 1–2 days at home, • A varied role where every day is different, • Exposure to Microsoft cloud technologies and modern endpoint management, • A clear progression path into 3rd Line, Azure, cyber security, or automation, • A supportive MSP culture focused on learning, development, and long-term careers Technologies you will work with: • Microsoft 365 administration, • Exchange Online, Teams, OneDrive, SharePoint, • Intune / Endpoint Manager (enrolment, compliance, policies, app deployment), • Azure AD / Entra ID, • Windows 11 builds and configuration, • Device builds, imaging, upgrades, and hardware support, • Networking fundamentals (DNS, DHCP, TCP/IP), • Remote monitoring tools, ticketing systems, and user escalations What we are looking for: • Solid experience in a 2nd Line support role within an MSP, • Strong troubleshooting ability across Microsoft 365 and Intune, • Confidence working on site with end-users and managing escalated issues, • Excellent communication and a customer-first approach, • A proactive attitude with the ability to take ownership of technical issues, • Experience with cloud-based technologies and modern workplace environments Career development: This MSP is well known for promoting from within. Depending on your interests, you can progress into: • 3rd Line Support, • Cloud engineering and Azure, • Cyber security, • Automation and scripting, • Technical project work If this sounds like something you would like to explore, I would be happy to share more details and arrange a conversation. #ConstantRecruitment #DesktopSupport #2ndLineEngineer #ITSupportJobs #MSPJobs #LondonBridge #HybridWorking

Global bank based in Canary Wharf. Role - C# Developer - Desktop Applications Duration - 6 months with likely extension Rate - £415 p/d (inside IR35) Location - Hybrid / Canary Wharf Tech Stack C# WPF Winforms Javascript SQL OracleTasks Tasks range from understanding business requirements, designing application structures, business data analysis, programming WPF (Windows Presentation Foundation) applications in Visual C#.NET on both Oracle and SQL Server database, testing with users, implementation through Development, Quality Assurance (QA), Production and Disaster Recovery environments. Supporting users and writing operation documents including User Helps (manuals) will also be required. As well as application development, this role will also include all aspects of system constructions and support for existing programmes which are written as WinForms (C#.NET) applications. Also, applications written in other languages like MS VBA for Excel and Access, MS VB and MS Excel Macros will also be required. Additional Tasks Defining Database objects required in systems to connect with SQL and Oracle Database Administrators in both London and New York. Providing script for database inquiry languages, i.e., T-SQL (SQL Server) and PL/SQL (Oracle) to perform data analysis based on requirements from business parties. Setting up a system distribution method to Citrix and application servers for both Web and Window applications. Troubleshooting systems in an event of failure and implementing necessary solutions by checking Windows Operating System, Internet Information Server and any other relevant environments where the applications are running. In some case this role will act to liaise with other application support team staff. Following the existing team programming policy to keep a common development style to be shared in team members. Updating versions of MS .Net Framework and MS Visual .NET platform to include any necessary changes of existing systems running in Production. Liaising with the relevant support teams such as other Development sections, Technical Support, Network and Infrastructure and DBA where Business users experience system problems. Assessing the impact of data processing loads on SQL and Oracle database and, when appropriate, finding alternative approaches. Rolling out changes with a coordination of Release manager. It is important to maintain the change history of applicationsGCS is acting as an Employment Business in relation to this vacancy

IT Support Engineer We are recruiting for an IT Support Engineer to join a growing IT team in a hands-on support role covering both 1st and 2nd Line duties. This IT Support Engineer position is ideal for someone currently working within a Service Desk or IT Support environment who wants a stable opportunity with clear day-to-day responsibility and the chance to develop further technical exposure. As an IT Support Engineer, you will play a key role in ensuring users receive responsive, high-quality technical support across the organisation. The Role – IT Support Engineer The IT Support Engineer will be responsible for providing a mix of 1st Line and 2nd Line support across desktop, Microsoft 365 and user account environments. Key responsibilities include: • Providing 1st and 2nd Line support via phone, remote tools and deskside, • Managing and resolving tickets within an SLA-driven ITSM system, • Supporting Windows 10/11 desktop environments, • Administering Active Directory / Entra ID (users, groups, permissions), • Supporting Microsoft 365 including Outlook, Teams, OneDrive and SharePoint, • Troubleshooting hardware, laptop builds and device deployments, • Assisting with onboarding and offboarding processes, • Escalating more complex technical issues when required, • Supporting meeting room AV systems and basic connectivity issues This IT Support Engineer role offers strong exposure across core Microsoft technologies while maintaining a user-facing, service-led focus. What We Are Looking For To be successful in this IT Support Engineer position, you should have: • Experience in a 1st Line or 2nd Line IT Support role, • Strong knowledge of Microsoft 365 and Active Directory, • Confident Windows desktop troubleshooting skills, • Experience working in a ticket-based environment, • A customer-focused and professional communication style, • A stable employment background and desire for long-term development Desirable Skills • Microsoft Intune / Endpoint Manager exposure, • Basic networking knowledge (DNS, DHCP, VPN), • ITIL awareness, • Experience within an MSP or fast-paced support environment This IT Support Engineer opportunity would suit candidates currently working as: IT Support Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Engineer, 1st Line Engineer, 2nd Line Support Engineer. If you are an IT Support Engineer looking for a role where you can make an impact and continue building your technical skills, we would be keen to speak with you. Keywords IT Support Engineer, 1st Line Support, 2nd Line Support, Service Desk, Helpdesk, IT Support Analyst, Microsoft 365, Active Directory, Entra ID, Windows 10, Windows 11, Intune, Endpoint Manager, ITIL, Desktop Support, Hardware Support, User Support, Ticketing System, SLA, Networking, VPN, DNS, DHCP

Senior Second Line IT Support Technician – macOS focused role Mainly home working| Up to £39,000 | Mainly remote with some London office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will need solid experience providing macOS support on a busy Helpdesk. You will be working remotely but some office on-site support required too in London. This is as required but the role will mainly be working remotely. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end Troubleshoot and resolve hardware, software, and network issues Perform user on-boarding and off-boarding across multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory Microsoft 365, Azure Google Workspace / Google Cloud Cisco Meraki JAMF, Kandji, JumpCloud Synology Adobe Creative CloudCandidate Profile Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essentialWorking Model Primarily remote, with customer interaction via remote support tools Dedicated home office required Hybrid working anticipated, with occasional working in Central London officePackage Salary up to £38,000 per annum Pension (after 3 months) Private healthcare (after 6 months) Staff discounts Apple laptop provided Training and professional development opportunities Birthday leave Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

Senior Second Line IT Support Technician – macOS focused role ? Mainly home working| ? Up to £40,000 | ? Remote with occasional office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring and supporting more junior team members – you need solid experience providing macOS support on a busy Helpdesk. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end Troubleshoot and resolve hardware, software, and network issues Perform user on-boarding and off-boarding across multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory Microsoft 365, Azure Google Workspace / Google Cloud Cisco Meraki JAMF, Kandji, JumpCloud Synology Adobe Creative CloudCandidate Profile Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essentialWorking Model Primarily remote, with customer interaction via remote support tools Dedicated home office required Hybrid working anticipated, with occasional working in Central London officePackage Salary up to £40,000 per annum Pension (after 3 months) Private healthcare (after 6 months) Staff discounts Apple laptop provided Training and professional development opportunities Birthday leave Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

Quality Assurance Officer – Reactive Maintenance Location: Stratford Salary: £40,000 – £45,000 We are currently recruiting for a Quality Assurance Officer to join a well-established organisation delivering reactive maintenance services within the social housing sector. This is a desktop-based position focused on ensuring quality, compliance, and commercial accuracy across repairs and maintenance works. The successful candidate will play a key role in driving standards, improving operational performance, and ensuring all works are audit-ready and delivered in line with contractual requirements. Key Responsibilities: • Carry out desktop quality assurance checks on completed work orders, including validation of SOR coding, supporting evidence, and compliance, • Conduct post-inspections and ensure any follow-on works are tracked through to completion, • Review and validate variations and SOR claims for both direct labour and subcontractors, • Monitor subcontractor performance, including cost control and materials usage, • Support operational teams with diary management, scheduling, and process improvements, • Maintain accurate and compliant documentation to meet audit requirements, • Analyse performance data to identify risks, inefficiencies, and opportunities for improvement, • Provide technical and procedural support to internal teams and client representatives Requirements: • Proven experience within reactive maintenance, ideally in social housing, • Strong understanding of SOR coding, variations, and commercial validation processes, • Knowledge of compliance standards, including health and safety, asbestos awareness, and audit requirements, • Excellent attention to detail with the ability to review and challenge work orders effectively, • Good technical knowledge of housing repairs and maintenance

About Aira Aira is dedicated to delivering high-quality electrical installations with a focus on compliance, safety, and technical excellence. We are seeking a Qualified Supervisor (QS) to oversee electrical compliance, mentor electricians, and maintain technical standards. Role Overview As a Qualified Supervisor (QS) at Aira, you will be responsible for ensuring all electrical work meets NIC EIC regulations, maintaining technical compliance, and supporting the electrical team through auditing, certification, and technical guidance. Key Responsibilities Compliance & Certification Management Ensure all electrical installations meet BS 7671 standards. Approve and oversee Electrical Installation Certificates (EICs). Assist the team with ENA applications and DNO approvals. Conduct visual inspections of post-completion photos to ensure compliance. Maintain accurate records of all certificates and documentation. Auditing & Quality Assurance Perform site visits to check compliance with Aira's standards. Conduct photo-based and physical audits for compliance. Identify non-compliance issues and support corrective actions. Track and maintain meter calibration records. Ensure all electricians follow safe isolation procedures and use the correct kits. Technical Support & Training Act as first-line support for electricians and office teams on technical issues. Assist surveyors and planners with max demand calculations. Collaborate with the Aira Academy to develop new Standard Operating Procedures (SOPs). Participate in the evaluation and selection of new electrical equipment (consumer units, isolators, SPDs, etc.). Planning & Coordination Support the planning team with ENA applications, pre-install visits, and isolator requirements. Work closely with team leaders to identify areas for electrician development. Use the QS compliance dashboard to track electrical compliance across regions. Way of Working This is a dedicated role requiring a balance of office, home, and fieldwork as needed. Desktop-based work can be completed from the hub or home, subject to approval. The QS may be required to support installation, maintenance, or repair work if it does not interfere with compliance responsibilities. Required Qualifications & Experience BS 7671 Electrical Wiring Regulations. Level 3 Electrical Craft Certification. Level 3 Test & Inspection Certification. Experience in an electrical compliance or supervisory role. Strong knowledge of NIC EIC requirements and UK electrical regulations. Ability to mentor and coach electricians on compliance and best practices. What We Offer Salary of £45,000 25 days Annual Leave plus Bank Holidays Health cash plan Reward Gateway (shopping discount) Life insurance Pension Branded company van and fuel card All tools, uniform, and equipment provided TPBN1_UKTJ

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network, Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers. Job role: First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in the office. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK. Daily tasks are as follows: •Desktop Support - via phone, email and face-to-face •Installation of company software - Wareflow, SAP, MS Office, Design software •Setup new users/new PCs •MS Windows Server Administration - Active Directory, DNS, DHCP •Backup administration •SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk •Repair/replace hardware - PCs and peripherals, mobile phones, tablets, printers etc •Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company •Liaise with internal departments for CRM, SAP, Wareflow, Design software •Telephony administration •Setup company mobiles/hand held devices, tablets •Administration of Network infrastructure, Firewalls and Internet connections. •First point of contact for antivirus, iPads, Video Conference system Personal Attributes -Ability to multitask and remain calm under pressure is essential •Flexibility and adaptability •Must be able to work on your own initiative - self-motivated, able to think outside the box and come up with solutions to problems quickly •Communication Skills - working within contacts in and outside of the organisation Working Pattern; • Part Time, • Monday to Friday, 30 hours (8am - 2pm / 9am to 3pm) with 1 hour break

IT Support Analyst Central London - Fully Office Based up to £35,000 + Comprehensive Benefits Package You'll be the go-to IT Support Analyst in a modern, cloud-first, financial services environment, supporting around 200 users and working closely with an IT Director who will invest in your development. This is a fantastic opportunity to deepen your Microsoft 365, Intune and security experience in a fully office-based role in Central London, near Covent Garden. You'll join a highly regulated, security-focused business where you'll gain hands-on exposure to Cyber Essentials, ISO 27001 and modern Microsoft cloud technologies, with structured training and certifications to help you grow. This role exists because the business is bringing more capability in-house and reducing its reliance on third-party providers, so alongside the IT Director you'll be the first hire in a new internal IT support function with plenty of scope to make your mark. What you'll be doing Providing hands-on IT support for hardware, software, networking and connectivity issues, delivering high-quality support to users at all levels. Building and deploying laptops using Autopilot and Intune, and managing mobile devices across the business. Assisting with Microsoft 365 administration (Teams, SharePoint, OneDrive, Outlook, Copilot), including security and compliance configuration. Supporting Microsoft Teams Rooms, AV and conferencing setups, and working with an AV partner to keep meeting spaces fully operational. Carrying out routine IT checks, patch reviews, endpoint monitoring, access/user audits, and helping with Cyber Essentials and ISO 27001 evidence, documentation and control implementation. Supporting internal audits, IT asset lifecycle management and device tracking, while working closely with the IT MSP partner on escalations. Creating and maintaining user guides, documentation and knowledge articles, and assisting the IT Director on projects, automation and technology improvements.What you'll bring Solid experience supporting Windows 11 and Windows Server environments. Hands-on experience with Microsoft 365 (Teams, SharePoint, OneDrive, Outlook). Experience with Intune for device management, compliance and Autopilot builds. Understanding of Azure AD / Entra ID identity and access administration. Experience supporting Microsoft Teams Rooms and conferencing/AV solutions. Strong troubleshooting across hardware, software and mobile devices, with excellent communication skills for non-technical users. A proactive, organised approach with strong problem-solving skills and confidence working with external IT partners. Desirable: exposure to Cyber Essentials and/or ISO 27001, interest in AI tools (especially Microsoft Copilot), familiarity with Power Automate, Power Apps, SQL Server, Microsoft Fabric or basic Linux, and a strong motivation to learn with support from training and certifications.Benefits package: You'll receive 25 days' holiday plus bank holidays, a group stakeholder pension with salary exchange, income protection, death in service cover (4 x salary) and access to an Employee Assistance Programme. After probation, you'll also have access to private medical insurance, enhanced sick pay, personal accident cover, holiday purchase scheme, season ticket loan, exam support, flu and eye test expenses, volunteering leave and a comprehensive family-friendly and reproductive health policy (including enhanced maternity/adoption, above-statutory paternity, shared parental leave and compassionate leave). If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, 2nd Line Support, IT Support Engineer, Service Desk Analyst, Desktop Support Analyst, IT Technician, Helpdesk Analyst, Microsoft 365 Administrator, Intune Engineer, End User Computing Engineer, Azure AD, Entra ID, Autopilot, Endpoint Management, Microsoft Teams Rooms, AV Support, Cyber Essentials, ISO 27001, Power Automate, Power Apps, Microsoft Copilot. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy

2nd Line IT Support Engineer Hybrid / Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. Role Overview Resolve escalated IT issues across desktop, cloud, and infrastructure Support Microsoft 365, Active Directory, and networking environments Troubleshoot hardware, software, and connectivity issues Collaborate with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem-solving and communication skillsWhat’s Offered Exposure to latest cloud technologies Training and career development Supportive, fast-paced environment Please get in touch as soon as possible as interviews are happening next week

Health & Safety Executive required by high growth travel firm in Sutton, Surrey. Salary: £28,000 - £30,000 plus pension, 25 days holidays, flexible purchase scheme, training & development, well being support. Hours: 35 hour week (part time 3 days a week considered) Location: Office Based - Sutton, Surrey – 5 days a week Environment: Innovative, energetic and collaborative culture with regular training and development opportunities. We are seeking a proactive Health & Safety Executive (HSE) to lead compliance across the group, ensuring alignment with School Travel Forum (STF) guidelines and adherence to the Package Travel Regulations (PTR) 2018. You will co-ordinate and oversee audits, maintain safety policies and support safety related communications. • Coordinate annual STF audit process and documentation submission, • Review and update Group H&S policies annually (including H&S, Safeguarding, Sustainability, Crisis Management and LOtC), ensuring compliance and sign-off, • Monitor STF checklists and onsite audits for accommodation and transport providers, escalating issues, • Support audit delivery in line with Safety Management System and STF standards, including:, • Assessing accommodation and coach checklists (UK & overseas) via desktop review, • Assigning STF ratings (High / Acceptable / Unacceptable), • Tracking compliance using internal systems and reports, • Supporting annual onsite audit programme, • Assessing and rating all audited accommodation, • Collaborate with Purchasing Managers to improve safety reporting and processes, • Maintain and update safety documentation, including the STF Handbook, • Support safety administration across systems when required, • Ensure compliance with relevant regulations (including PTR 2018), • Manage supplier contracts, ensuring accurate filing and record-keeping, • Provide administrative support to the Purchasing team Essential Skills & Experience:- • Relevant Health & Safety experience within the travel industry, • Good understanding of H&S legislation and industry-specific requirements (e.g. STF, LOtC, PTR 2018), • High attention to detail with strong organisational and time management skills, • Confident communicator, able to work with internal and external stakeholders, • Experience managing documentation and using digital systems (e.g. Excel, CRM tools), • Proactive, self-motivated and able to work both independently and as part of a team, • Committed to accuracy, quality, and maintaining high standards under pressure Desirable (Nice to Have) • Experience within the educational travel sector, • Knowledge of STF standards and LOtC requirements, • Experience coordinating projects across teams or multiple brands, • Data analysis and risk assessment experience, • Interest in student safety, safeguarding, and continuous improvement If you're ready to take on a role where your ideas are valued, efforts recognised and your potential unleashed, then apply now! Join my client in shaping the future of educational travel and be part of something extraordinary. Zorba Consulting is operating as an employment agency for permanent recruitment and employment business for supplying temporary workers

Strong Windows 10 support and configuration skills.

Provided end-to-end technical support for desktop and laptop systems, including. Ensured compliance with security protocols, antivirus monitoring, and desktop policy. Offered VIP support and acted as the primary onsite contact during critical escalations or.

Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role. Desktop Support Engineer - Second Line - Must have MSP Experience - 5 days a week on site. Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop,

Supporting Remote Desktop Services and/or Azure Virtual Desktop environments. Desktop Support Engineer (MSP). Level 2 Desktop Support Engineer.

The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimu

A leading trading firm based in London is seeking a Trading Floor Desktop Support Engineer. This full-time position involves providing desktop and application support to traders and front-office users, troubleshooting Windows 11, and managing incident tickets. Candidates should possess 2-5 years of

A global hedge fund is seeking a Senior Desktop Support Engineer to provide onsite and remote support in a fast-paced trading environment. This position offers a hybrid work schedule with 4 days onsite and 1 day remote, including rotational weekend on-call support.

This role will play a critical part in ensuring the delivery of desktop and end‑user support services while also contributing to wider infrastructure and technology projects, offering a healthy balance of hands‑on support and project-based work, making it ideal for someone who comes from a. Grav

AV Desktop / Helpdesk Support Engineer – seeking a technically proficient AV guru to support integrated AV systems. Installation, integration, commissioning, support, service, maintenance, desktop. AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAIN

Image and install software on Windows, and Apple laptops/desktops including iMac (installations, moves, additions, and changes) and Remote support. Good Knowledge / hands‑on on supporting VDI 1st level Troubleshooting. Audio and Video Support including Health Checks.

A global software solutions provider is seeking a Desktop Support Technician to join their Camden (UK) team. In this hybrid role, you will respond to IT support requests, manage user accounts, and troubleshoot desktop systems both for PC and Mac. The ideal candidate will possess a Bachelor's degree

Field experience supporting a variety of technologies and services. Good knowledge of Infrastructure support. Microsoft Certified IT Professional (MCITP) certification in the desktop area.

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. Deliver end-user support for traders, executives, and VIP

I'm looking for a Lead Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business stakeholders.

A prominent market data services company headquartered in New York is seeking an IT Support Analyst to provide first and second-line support for end-user computing and core workplace technology. This role involves managing desktop support, ensuring timely resolution of incidents, and maintaining IT

A leading IT service provider in the UK is seeking an Entry-Level Desktop Support Engineer. In this role, you will provide IT support and troubleshoot hardware and software issues for end-users.

The local support role will be PC field support, supporting existing Windows XP fleet of desktops and laptop, including printer and some network support duties. The Deployment team role is a floor walking role providing post migration support to Win7 users. Experience of supporting WinXP to Win7 use

A global Consultancy in Greater London is seeking a skilled Desktop Support Engineer to provide comprehensive support within a Microsoft environment.

A leading IT services provider in Greater London seeks a Desktop Support Technician to deliver on-site assistance. Responsibilities include supporting desktops, troubleshooting issues, and maintaining documentation. The role requires effective communication skills and a flexible schedule for after-h