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About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Role summary: In order to support the Sales Channels achieve sales budgets and company targets, the Operations Coordinator is responsible for processing customers’ purchase orders on the ‘SAP GUI’ system and System 43, efficiently and in a timely manner, whilst fulfilling all order requirements. Following this Operations Coordinators will follow up all orders to ensure the delivery has been made on time and in full. The Operations Coordinator will be the face of the business for the Sales Channels Value Added Resellers (VARs). They will be the point of contact, answering all customer calls professionally and promptly. The Operations Coordinator will also deal with internal stakeholders which is included but not limited to credit control, logistics, procurement, stock team, account managers, Branch managers etc. Skills/Responsibilities: • Working collaboratively with the team, whilst holding yourself to account answering customer phone queries within pre-agreed service level agreements (SLAs) and key performance indicators (KPIs) with a client centric approach to build brand loyalty., • Act as a first point of contact for our VARs and Account Managers., • SAP GUI- Being able to process an order via S43 and track from beginning to end & run an effective backorder., • After-sales support (dealing with damages, picking errors, ETAs, returns, invoice queries, and any other delivery issues)., • Respond to customer correspondence regarding account queries., • Deal with logistic queries within the stated service level agreements (SLA)., • To assist the Sales Channel Account Manager in ensuring that the dept achieve its sales forecast., • Contacting our VARs to keep them up to date with changes on their purchase orders/ gain additional information to ensure stock is delivered as and when required., • Working closely with our VARs on projects and roll out plans for sites., • Processing orders and sending out order acknowledgements within the agreed SLAs., • General administrative duties to support the department., • Support other regional offices as and when required., • Operations Coordinator are to strive towards continuous improvement within their role and function by consistently reviewing all processes and practices to ensure optimum accuracy and efficiency., • Running reports and analyse data as required. Project management, taking ownership to ensure fulfilment of orders on time in full working to customer schedules through means of regular contact., • Concise order management to support accurate forecasting of sales targets, product procurement and logistics resource. Experience: • Customer service experience (essential)., • Excellent oral, written, analytical and interpersonal skills (essential)., • Industry experience or similar (HVAC/ AC/ Heating) (desirable)., • Proven experience of using SAP and other CRM systems (essential)., • IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint)., • Ability to use own initiative (essential)., • Must be able to work effectively in a fast-paced, deadline-driven work environment., • Confidence in dealing with various stakeholders both internally and externally which includes Senior Management., • Demonstratable experience in project management and productivity skills., • Ability to use own initiative, have self-discipline and motivation to do a great job., • Excellent time management, multitasking skills and ability to meet deadlines set., • Excellent attention to detail and organisation skills. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Contract Type: Permanent Salary: £27,567 to £30,403 inclusive annual salary + up to 19.7 percent employer pension contribution, plus essential car user allowance Hours: Part time, 24 hours per week Location: St Albans, Hertfordshire Closing Date: 14 November 2025 Do you have an interest in helping vulnerable individuals and want to make a practical difference to improving the quality of people's lives? About the role This is an excellent opportunity to provide a front-line response to reports of serious anti-social behaviour, domestic abuse, safeguarding and other community safety issues. Their Anti-Social Behaviour Team is a small, high performing team which deals with the above issues, along with their duties under Prevent, Modern Day Slavery, Hate Crimes and the Community Safety Partnership. This vacancy would give you the ideal opportunity to provide a front-line response and support Council tenants that report serious anti-social behaviour, domestic abuse, safeguarding and other community safety issues. About you You will be working closely with their colleagues in their Housing Management team, the Police, Social Services and other partner agencies. They are looking for an experienced individual to join their team with direct case management expertise of handing complex cases involving anti-social behaviour, and domestic abuse or safeguarding – either with a local authority or a social housing provider. There is a lot of autonomy in this role and its best suited to a candidate that can work proactively on their own initiative handling a demanding caseload. Benefits • 26.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers, • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions, • Flexible working options, • Staff Parking Permit, • Reimbursement of professional fees, • Comprehensive development and training, • Discounted membership at selected local sports and fitness centres, • Access to discounts and benefits via online platform Additional Information Disability Confident: They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Interviews are scheduled for w/c: 1 December 2025 NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible. You may have experience in the following: Community Safety Officer, Tenancy Enforcement Officer, Housing Officer, Neighbourhood Officer, Safeguarding Officer, Community Protection Officer, Housing Support Officer, Tenancy Management Officer, Community Engagement Officer, Antisocial Behaviour Coordinator, etc. REF-224 858

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We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. This Business Development Manager role is Hybrid Flexible with a requirement to be in our London office approxim

What we need from you Stats Perform objective is to develop and maintain a loyal and extensive client base within the target markets, ensuring the long-term development of the company.

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That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

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Full, paid training and dedicated support for your personal development and career progression.

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Ongoing professional development through our Learning & Development Team.

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Career development opportunities.