Brighton Coordinator
16 days ago
Brighton
Closing date for applications: Wednesday 30 September 2026 Applications will be reviewed on a rolling basis and suitable candidates may be invited to interview before the closing date. We reserve the right to close applications early if a suitable candidate is appointed. Early applications are therefore encouraged. Please note: This role is subject to safer recruitment and requires two satisfactory references and an enhanced DBS check. In this exciting and varied role, you’ll: • Support, supervise and motivate a growing team of volunteer Caseworkers., • Liaise with local organisations, synagogues and community leaders., • Oversee client enquiries, allocations and case progression., • Play an active role in casework, including advocacy, form-filling, budgeting and benefits support (full training provided)., • Ensure accurate record-keeping and reporting via our CRM system., • Promote Paperweight’s services across the wider Brighton Jewish community. We’re looking for someone who is: • A confident communicator and natural relationship-builder., • Organised, proactive and able to manage multiple priorities., • Compassionate and calm when working with vulnerable individuals., • Familiar with the Brighton Jewish community. This is an evolving role, offering the opportunity to play a key part in expanding local services, supporting clients and developing our volunteer Caseworker team. The coordinator will work closely with: • The Director of Operations, • The Leeds Coordinator, • The Communications and National Services Coordinator, • Manage the day-to-day running of the Paperweight Brighton office and associated logistics, • Organise meetings, manage the office diary and ensure the office is maintained and ready for use., • Maintain accurate records and ensure all CRM (Charitylog) data is kept up to date., • Liaise with, progress and monitor client enquiries from Leeds-based organisations and individuals., • Direct clients to the National Helpline for initial assessments and allocations., • Support elderly or non-IT-literate clients in accessing remote appointments (e.g. Zoom/MS Teams)., • Undertake essential casework tasks, including form-filling, advocacy, budgeting and basic benefits work (full training provided)., • Act as a Caseworker., • Support the ongoing recruitment, development and coordination of volunteer CaseWorkers in Brighton (as and when required)., • Allocate and coordinate CaseWorkers to clients., • Support training, supervision, performance monitoring and evaluation, • Assist in setting team goals, KPIs and deadlines., • Promote team motivation, wellbeing and cohesion, • Plan and organise team-building activities, • Identify training needs and help facilitate coaching and development, • Act as Paperweight’s representative and advocate in Brighton., • Build and maintain strong relationships with synagogues, Jewish organisations and the wider community., • Work with the Communications Coordinator to support press and media engagement where appropriate., • Promoting the charity and delivering presentations to raise the profile of Paperweight within the Brighton Jewish community We are looking for someone who: • Is proactive, organised, efficient and a self-starter., • Is calm, compassionate and experienced in working with vulnerable people., • Understands the importance of confidentiality and GDPR compliance (training provided)., • Has good IT skills and experience using CRM systems (training provided)., • Understands Brighton Jewish social and welfare organisations (desirable)., • Has a background in welfare, social work or the charity sector (desirable, but not essential)., • 6 – 8 hours a week (flexible), • Remote and office-based Paperweight offers comprehensive training, skills development and ongoing support within a professional, caring team environment. #J-18808-Ljbffr