Director of communications jobs in United Kingdom - Page 2

Head of Operations & Service Development As The Head of Operational and Service Development you will be responsible for driving business growth, optimizing service delivery, and achieving occupancy and revenue targets. This role focuses on strategic leadership, sales, marketing, and community engagement to position us a leading provider in the region. The role includes customer engagement, commercial initiative development, and overseeing regional performance to meet both financial and non-financial targets. Main Role Purpose: Reporting to the Directors and the Nominated Individual, the Head of Operations & Service Development will lead business and service growth through strategic development, operational management, and strong customer relationships. This role will involve managing the full sales process, engaging with local hospitals and community stakeholders, and ensuring that our services meet the highest quality standards. Key Responsibilities: Sales, Marketing, and Business Development: Develop and implement sales and marketing strategies to meet occupancy and revenue targets. Engage in customer relationship development with existing and prospective customers in the region to drive business growth. Identify, negotiate, and implement new commercial initiatives with existing and new customers. Own the tender and proposition development process, managing submissions for prospects within the region, supported by bid programme management and other workstream contributors. Manage leads effectively, following the organization's sales and marketing processes to convert inquiries into move-ins. Market our services effectively, utilizing strategic platforms and methods. Operational and Service Development: Oversee the operational management of care services, ensuring they are person-centred, safe, and tailored to meet individual needs. Lead the mobilization of care packages, coordinating with operational and clinical teams to deliver high-quality care. Monitor service performance against set objectives, identifying areas for improvement and implementing necessary changes. Develop and maintain effective communication and collaboration with internal and external stakeholders, including service users, families, and professional contacts. Customer Engagement and Relationship Management: Build and maintain strong relationships with local hospitals, community groups, and other relevant stakeholders to enhance our visibility and generate new business leads. Engage with internal and external specialists to advance clinical engagement with current and prospective customers in the region. Represent us in community events, professional forums, and meetings, acting as an ambassador to promote the organization’s services. Strategic Planning and Performance Management: Research, propose, and develop the regional strategy and overall commercial objectives Define annual and long-term regional objectives and create plans to achieve them, aligning with the broader goals set by the Board. Lead the local management team, ensuring alignment with the regional strategy and commercial objectives, and support local managers in delivering growth, operational excellence, and productivity. Deliver regional performance targets across both financial and non-financial measures, regularly reviewing progress and making adjustments as needed. Service Quality and Compliance: Ensure compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well-Led. Lead preparations for CQC inspections, local authority reviews, and internal quality assurance processes. Implement and monitor quality assurance systems, including audits and action plans to address identified areas for improvement. Financial Management: Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. Oversee pricing strategies and financial assessments for new care packages to ensure profitability and sustainability. Person Specification: Qualifications: QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). Management qualification or relevant management experience (Desirable). Registered Manager's Award (Desirable).

Bruiser Theatre Company is seeking an experienced individual familiar with co-designing, devising and delivering an ambitious education and community engagement programme. We have a long-standing commitment to education and community engagement, and this position will further Bruiser’s aim to inspire the next generation of artists and engaged audience members. The Education Officer will be responsible for the coordination of our arts education projects, with the main focus being the delivery of Vital Connect. Vital Connect is a multi-annual project (we are currently starting year 2) supported by the Paul Hamlyn Foundation. Position: Education Officer Salary: £28-30,000 PA Duration: Fixed Term Location: Belfast, Northern Ireland Hours of Work: 40 hours per week - Full Time Position (Some Evenings & Weekends) Notice Period: 2 Months Probation Period: 6 Months **ROLES AND RESPONSIBILITIES** The following is a non-exhaustive list of the roles and responsibilities of the Education Officer: - Deliver the Vital Connect project (outlined in the full Application Pack). - Create and organise educational/participatory theatre activities and workshops. - Schedule meetings with key stakeholders and team members. - Coordinate, recruit, train and manage freelancers. - Prepare and report necessary information to the appropriate members of the Bruiser team, including our Board of Trustees, relevant funders and project beneficiaries. - Work collaboratively with the Bruiser team, support our ongoing commitment to ensuring young people fulfil their full potential by providing access to high quality arts provision. - Responsible for fundraising for Education projects, in collaboration with the wider Bruiser team. - Responsible for managing/maintaining the budget for Vital Connect and other education/community engagement projects, supervised by the Development Manager. - Evaluate programmes/projects on an ongoing basis, and work closely with the external evaluator of Vital Connect to collect and collate necessary data as required. - Design and manage the distribution of educational resources in collaboration with the wider Bruiser team. - Plan and coordinate practical drama sessions/courses/programmes, working with Bruiser’s Artistic Director and Facilitator in Residence to ensure activity is in-line with the organisation’s artistic vision and delivered to a high standard. The primary responsibility of the role is to coordinate/manage workshop delivery, but some facilitation/delivery will be required on occasion. - Ongoing mentoring and communication with teachers and other educational staff engaged with Vital Connect and Bruiser’s wider network of schools. **PERSONAL SPECIFICATION** Qualifications Essential - A third level qualification in the arts/arts management with experience as outlined below OR - Qualified by experience with at least five years’ relevant experience as outlined below. Desirable - Further relevant qualifications, such as short courses in project management, etc. - Post-Graduate Certificate in Education Experience Essential - Working in arts education/creative learning and community engagement - Working with artists to develop innovative opportunities for educational engagement - An understanding of arts education policy and the current Drama curriculum - Sound knowledge of both the arts and education sectors - Financial planning and budget management - Experience in Drama workshop planning and facilitation Desirable - A track record of successful fundraising, fulfilling funding agreements and reporting - Experience of strategic income generation - Experience in effective project evaluation/monitoring - Developing and delivering participatory creative learning projects - Experience as a student of Drama - Experience as a teacher of Drama SKILLS AND ATTRIBUTES - Knowledge, experience and a strong passion for theatre - Excellent written and oral communication and presentation skills - Organised and flexible approach to work - Ability to work well individually and within a team to tight deadlines - Ability to lead and manage freelance employees - Ability to interact in an effective and professional manner with a wide variety of people, including board, donors, staff, volunteers, teachers and young people - Excellent IT skills and experience in digital technologies - Basic financial/budget management skills (Training can be provided) THE APPLICATION PROCESS The deadline to apply for this position is 6pm on 4th October 2024.

The Cadogan Arms are seeking a Senior Bartender to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award winning, critically acclaimed group. The Restaurant The Cadogan Arms is unique, reflecting its heritage and location, but founded on the core values and principles. Sustainability, provenance, seasonality and traceability shines through, with each venue putting our producers as the stars of our offering. Always striving to be the best local restaurant in the area we occupy, we will always cook from fresh. James Knappett, of two Michelin-star Kitchen Table in Fitzrovia is culinary director, aiming to create a food and drink offering which celebrates British produce and the return of community driven, neighbourhood dining. Drinks at The Cadogan Arms showcase exclusive beers, cask and craft ales alongside an extensive wine list and contemporary cocktails The Position The right Senior Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. ** The prospective applicant needs to demonstrate the following:** · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Ensuring that health and safety policies are up to date · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. ** Skills, experience, and qualification required for the role.** · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. ** Experience in the similar role for 3 years is desirable.** If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. ** Working Hours: 37.5 Hours per/week**

The Cadogan Arms are seeking a Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Restaurant The Cadogan Arms is unique, reflecting its heritage and location, but founded on the core values and principles. Sustainability, provenance, seasonality and traceability shines through, with each venue putting our producers as the stars of our offering. Always striving to be the best local restaurant in the area we occupy, we will always cook from fresh. James Knappett, of two Michelin-star Kitchen Table in Fitzrovia is culinary director, which is a sign of how important the food is at The Cadogan Arms. Heading our kitchen day-to-day is The Harwood Arms and The Ledbury alumnus Alex Harper, and the pair are aiming to create a food and drink offering which celebrates British produce and the return of community driven, neighbourhood dining. Drinks at The Cadogan Arms showcase exclusive beers, cask and craft ales alongside an extensive wine list and contemporary cocktails

The Upper Place is seeking a highly experienced and motivated General Manager to join our team at the new Street Food Market in North London. The General Manager will be responsible for overseeing all aspects of the market's operations, including managing the budget, formulating policies, coordinating business activities, supervising staff, managing costs, ensuring excellent customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Key Responsibilities: - Develop and implement policies and procedures that ensure the smooth running of the Street Food Market. - Allocate budget resources effectively and manage operational costs to ensure financial targets are met. - Monitor financial activities, prepare financial reports, and make recommendations to the Managing Director. - Hire and train employees, set performance targets, and motivate staff to achieve their goals. - Provide excellent customer service to ensure high levels of customer satisfaction. - Engage with vendors, build relationships, and identify new business opportunities. - Improve administration processes to ensure the efficient and effective running of the market. Requirements: - To comply with regulations regarding alcohol handling, the applicant must meet the legal age requirement. - Previous experience in a General Manager or similar role in the food industry. - Strong leadership and management skills, with the ability to inspire and motivate a team. - Excellent communication and interpersonal skills, with the ability to interact with a diverse range of people. - Sound financial acumen and the ability to manage budgets and costs effectively. - Flexibility to work varied hours, including weekends and holidays. - Preferably, candidates should hold a personal alcohol license. If you have a passion for food, a strong business acumen, and the ability to lead and manage a team effectively, we would love to hear from you.

The Cadogan Arms are seeking a Waiter/Waitress to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Restaurant The Cadogan Arms is unique, reflecting its heritage and location, but founded on the core values and principles - Sustainability, provenance, seasonality and traceability shines through, with each venue putting our producers as the stars of our offering. Always striving to be the best local restaurant in the area we occupy, we will always cook from fresh. We have James Knappett, of two Michelin-star Kitchen Table in Fitzrovia who is our culinary director, which is a sign of how important the food is taken at our pubs and that shows with both appearances at the Michelin Guide, and in the World Top 50 Gastropubs in 2023. Our beverage program is led by Colin Maher, focusing on perfect pours of Guinness, rotating Cask-ale selections and hyper-seasonal in-house cocktails, alongside a considered and extensive wine list. We are aiming to create a food and drink offering which celebrates British produce and the return of community driven, neighbourhood dining. The Position As Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Runner, Commis Waiter or Waiter/Waitress within a fast paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.