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Head of Operations – ADHD Assessment & Treatment Service Location: UK (Hybrid / Remote with travel as required) Reporting to: Managing Director Role Purpose The Head of Operations is responsible for the end-to-end operational delivery, performance, and scalability of a national ADHD assessment and treatment service (adult and CAMHS). You will design, build, and manage the systems, people, and processes required to deliver a high-volume, efficient, and fully compliant service—ensuring patients move smoothly from referral through assessment, diagnosis, and treatment. This is a hands-on leadership role with full accountability for service performance, patient flow, and operational profitability. Key Responsibilities 1. Service Delivery & Patient Pathway • Own and manage the full patient journey:, • Referral → triage → booking → assessment → diagnosis → prescribing → follow-up, • Ensure effective coordination between:, • Assessors (e.g. RMNs / clinicians), • Prescribers, • Patient coordination team, • Develop and maintain clear SOPs across all stages, • Identify and resolve delays, inefficiencies, and drop-offs in the pathway 1. Operational Performance & KPIs • Own core service metrics, including:, • Referral-to-assessment time, • Conversion rates (enquiry → assessment), • DNA (Did Not Attend) rates, • Clinician utilisation, • Time from diagnosis to prescribing, • Build dashboards and performance reporting tools, • Drive continuous improvement across all operational processes 1. Capacity Planning & Workforce Management • Optimise clinician scheduling to maximise utilisation, • Forecast demand and align staffing levels accordingly, • Oversee recruitment and onboarding of:, • Assessors, • Prescribers (in coordination with Clinical Lead), • Patient coordinators / admin staff, • Ensure capacity meets referral demand without delays 1. Commercial & Financial Oversight • Manage operational budgets and cost efficiency, • Monitor revenue performance across:, • Assessments, • Follow-ups, • Treatment pathways, • Improve profitability through:, • Efficient scheduling, • Reduced unused clinical capacity, • Improved conversion rates 1. Patient Experience • Ensure a high-quality, responsive patient journey, • Oversee onboarding processes including:, • Pre-assessment documentation, • Patient communications workflows, • Reduce waiting times and improve service accessibility, • Manage escalations, complaints, and service recovery 1. Systems & Infrastructure • Implement and manage:, • CRM / patient management systems, • Booking and scheduling platforms, • Digital forms and assessment workflows, • Drive automation to reduce manual administration, • Ensure secure and accurate handling of patient data 1. Governance & Compliance (Operational) • Ensure compliance with:, • Care Quality Commission (CQC) standards, • GDPR and data protection regulations, • Maintain robust audit trails and documentation, • Support Clinical Lead with operational governance requirements, • Oversee incident reporting and complaints systems 1. Leadership & Team Management • Lead and develop:, • Patient coordination team, • Scheduling and admin staff, • Set clear KPIs and performance expectations, • Build a structured, accountable, high-performance culture, • Provide training, support, and ongoing development Key Performance Indicators • Referral to assessment time: [target to be defined], • Clinician utilisation: 80–90% target, • Conversion rate (enquiry → assessment): 60% target, • DNA rate: [target to be defined], • Time from diagnosis to prescribing: [target to be defined], • Patient satisfaction and retention: high and improving trend Experience • Senior operations experience in:, • Healthcare services, clinics, or diagnostics, • High-volume, process-driven environments, • Proven ability to build or scale services, • Experience managing teams and operational performance, • Strong commercial awareness and ownership of budgets or P&L, • Experience implementing systems, workflows, and reporting structures Desirable Experience • Experience within ADHD or mental health services, • Familiarity with NHS England pathways, • Experience in private healthcare service delivery models Key Skills • Strong operational leadership and execution, • Data-driven decision making, • Process design and optimisation, • Workforce planning and scheduling, • Commercial and financial acumen, • Ability to work at pace in a scaling organisation

About Us Energy & Environment Awards is part of the Energy & Utility Skills Group and is the specialist awarding organisation for the energy and utilities sector. We deliver safety‑critical and technical apprenticeship assessments and qualifications and manage EUSR, the UK‑wide register of safety and competence for over 300,000 workers. Our work matters. We support the development of the UK’s future workforce and work closely with employers, training providers and industry bodies across the sector. Our Values Everything we do is underpinned by our values: • Together – we collaborate to deliver shared success, • Credible – we are trusted specialists with curiosity and ambition, • Making a Positive Difference – we continuously improve and deliver real impact About the Role We are looking for an experienced and highly organised Executive Assistant to provide comprehensive PA, secretarial and administrative support to our Managing Director and, where required, the Chair and Senior Leadership Team. This is a pivotal role involving diary management, board and senior leadership coordination, preparation of papers and minutes, and proactive tracking of actions. You will work closely with teams across the organisation as well as external stakeholders, helping to ensure the smooth running of senior leadership activity. Key Responsibilities • Provide full PA and administrative support to the Managing Director, • Proactively manage a complex diary, ensuring priorities are clear and meetings are well prepared, • Coordinate Board and Senior Leadership Team meetings, including agendas, papers, minutes and action tracking, • Ensure timely distribution of papers and communications to key stakeholders, • Support senior leadership planning, reporting, finance and people processes, • Assist with internal and external communications in collaboration with the Communications team, • Build effective relationships with internal teams and senior external stakeholders, • Handle confidential and sensitive information with discretion at all times About You You will have previous experience supporting senior executives in a fast‑paced environment and be confident working independently while juggling multiple priorities. You will also offer: • Experience in a similar Executive Assistant or senior PA role, • Strong organisational and time‑management skills, • Excellent written communication and attention to detail, • High IT proficiency, including Microsoft Word, Excel, Outlook and MS Teams, • Experience working with confidential information, • A proactive, professional and flexible approach, • Experience supporting board or governance meetings (essential) Experience within awarding, assessment or regulated organisations is desirable but not essential. What We Offer In return, you’ll join a purpose‑driven organisation and benefit from: • A generous holiday allowance, • Company pension scheme, • Performance bonus scheme, • Wellbeing Passport, • Ongoing training and development opportunities How to apply: Please send your cv to hr@euskills.co.uk Closing date: 12pm on 5 June 2026 (we reserve the right to close earlier than the stated date) Interviews: 17 April 2026 and 18 April 2026 (In person at our offices in Solihull)

Associate / Associate Director: Strategic Communications and Engagement page is loaded## Associate / Associate Director: Strategic Communications and Engagementlocations: GB. Our UK strategic communications and engagement team works hand-in-hand with technical specialists to tell the story of our pr

Role: IT Project Manager Location: Birmingham or Manchester (3 days per week on-site, inclusive of client visits) Salary: £50,000 – £60,000 Network IT are working with a growing and customer-focused organisation to recruit an experienced Project Manager. This is an exciting opportunity to deliver a broad range of IT projects across multiple technologies, supporting enterprise clients and driving successful outcomes in a fast-paced environment. This role requires a confident, customer-focused professional who can manage a varied portfolio of projects while building strong relationships with senior stakeholders, including CIOs and IT Directors. Role Overview As a Project Manager, you will be responsible for delivering a diverse portfolio of IT projects, ranging from small and medium initiatives through to large-scale enterprise programmes. You will work across a wide range of technology areas, including IT Managed Services, Unified Communications, Networking (WAN/LAN), Cloud, AI, and Automation, while maintaining a strong focus on customer satisfaction and delivery excellence. This role requires a highly organised and proactive individual who can confidently manage competing priorities, balance time, cost, quality, and urgency, and consistently provide assurance to stakeholders. You will be a customer-first communicator, comfortable presenting at senior levels, and someone who actively contributes ideas to improve delivery processes and outcomes. Key Responsibilities Manage either multiple small/medium projects or large enterprise-scale programmes (3–4 concurrently) Deliver end-to-end IT projects across Managed Services, Telecoms, Networking (WAN/LAN), Cloud, AI, and Automation Build strong stakeholder relationships, confidently engaging with CIOs and IT Directors Provide clear, structured updates on progress, risks, and outcomes, instilling confidence in delivery Ensure projects meet time, cost, quality, and urgency expectations Act as a customer-first lead, ensuring high levels of service and satisfaction Lead delivery using Agile and/or Waterfall methodologies with strong governance and controls Take ownership of delivery, offering reassurance and proactive support to stakeholders Identify and drive continuous improvement opportunities Effectively manage multiple priorities with strong organisation and attention to detailEssential Skills & Experience Proven experience delivering IT projects as a Project Manager PRINCE2 certified (essential) Experience across: Managed Services, Telecoms, Networking (WAN/LAN), Cloud, AI/Automation Strong track record managing multiple concurrent projects and complex portfolios Confident stakeholder engagement, including CIO/IT Director-level communication Experience working within Agile and/or Waterfall environments Excellent communication skills with the ability to influence and build trust Strong understanding of project governance, delivery frameworks, and controls Ability to balance time, cost, quality, and urgency in delivery Proactive, driven, and continuous improvement-focused mindset Ability to provide confidence and assurance to stakeholders through consistent delivery

Head of PR & Corporate Communications Location: West Midlands (Hybrid - 3 days onsite) Salary: Up to £60,000 About the Opportunity We're partnering with a well-established, market-leading organisation within the engineering and consumer technology sector to appoint a Head of PR & Corporate Communications. This is a newly created role, reflecting the organisation's increased focus on reputation, corporate narrative, and strategic communications. It offers a unique opportunity to shape the function from the ground up, influence senior leadership, and play a key role in supporting business growth and transformation. The Role Reporting into the Marketing Director, you will lead the organisation's external communications strategy-defining how the business presents itself to key stakeholders, media, and the wider market. You'll act as a trusted advisor to senior executives, combining strategic leadership with hands-on delivery, particularly in high-profile or sensitive situations. Key Responsibilities Corporate Communications & Strategy Define and deliver a clear external communications strategy aligned to business priorities Develop the organisation's narrative, tone of voice, and messaging framework Advise senior leadership on communications strategy, risk, and positioning Lead communications around key announcements including financial results, strategic initiatives, ESG, and leadership changes Ensure alignment between internal and external communications Reputation Management & Executive Positioning Lead reputation management, including issues and crisis communications Support and coach senior leaders on media engagement and public positioning Develop high-quality thought leadership content (speeches, articles, commentary) Maintain consistency and quality across all communication outputs Media & PR Leadership Drive proactive, high-impact media relations and PR campaigns Build and maintain strong relationships with key journalists and industry influencers Manage and optimise the performance of external PR agencies Deliver measurable outcomes, with clear focus on ROI and impact Strategic Marketing Contribution Define the role of PR within the broader marketing and brand strategy Manage budgets and establish clear KPIs and performance metrics Provide insight and evaluation to continually improve effectiveness Leadership & Collaboration Lead and develop the PR function, setting high standards of performance Work cross-functionally with HR, Internal Communications, and senior stakeholders Foster a collaborative, accountable, and high-performing culture About You We're looking for a highly credible and commercially minded communications leader who combines strategic thinking with strong delivery capability. You will demonstrate: Significant experience in PR, corporate communications, or reputation management A proven track record of delivering high-impact media coverage and corporate campaigns Strong experience advising senior executives and managing high-profile or sensitive issues Excellent written and verbal communication skills, with strong storytelling ability A strategic mindset with sound commercial awareness You will also bring the following personal strengths: Strong influencing skills with the ability to challenge and advise at senior level Sound judgement and high levels of discretion, particularly in sensitive situations Calm, confident approach and the ability to perform under pressure Highly organised with excellent attention to detail A proactive, solutions-focused and resilient mindset Experience managing agencies and cross-functional stakeholders Media training and confidence representing a business externally Desirable Experience within industrial, engineering, or regulated sectors Professional accreditation (e.g. CIPR)

You may have experience in areas such as Communications, Marketing, Marketing and Communication’s, Digital Communications, PR, Publicity, Head of Communications, Head of Marketing, Marketing and Communication’s, Head of Digital Communications, Head of PR, Head of Publicity, Director of Communica

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Career Pathway to SAP HANA Data Platform Specialist).Birmingham (Hybrid 3 Days On-site Weekly).Requirements: Eligible for Security Clearance.Network IT is recruiting fo

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Job Description Technical License Administrator / Tech Licence Support Location: Huntingdon, UK Licencing and renewals provide a crucial Role in Core services, ensuring that the licencing of applications and products is current, scaled appropriately

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Who we’re looking for We’d love to hear from you if you can tick most of these: • Previous admin experience in healthcare or a medical setting • A genuinely warm, professional telephone ma

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Working out of their Bromsgrove office, the successful candidate will be responsible for achieving agreed display and online advertisement targets and further ensuring that all advertising copy meets the production schedule. Our client, a long established & expanding media company, part of a larger

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Work closely with the Global Corporate Communications Leader to develop and drive the strategic direction of external communications for Arup, and hold responsibility for cascading this through the wider communications network across the firm. Proven track record in communications strategy, crisis c

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

CLOSING DATE: 11 May 2026 LOCATION: Hybrid (based at home or local Emmaus community) with regular travel in the South of England SALARY: £18,696 (3 days)/£24,928 (4 days) TYPE: Part-time WORK LOCATION: Hybrid About the role Emmaus UK is looking for a Regional Communications Officer to join its com

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Breedon Group plc is hiring a Marketing Executive to enhance marketing activities at their Head Office in Derbyshire. This role involves supporting the Head of Marketing & Innovation in developing and delivering the marketing plan, increasing customer engagement, and managing marketing campaigns. Ad

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Essential skills include attention to detail, computer literacy, and professional communication. This role offers a supportive work environment and opportunities for learning and development.

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

This is a full time, office based role and is due to start ASAP, offering a salary of £25,000 - £30,000 (DOE). Duties will include (but are not limited to): Managing end to end payroll processing as a team for 480 clients Processing various frequency payrolls including monthly and weekly etc *

The Outcome 93% of graduates secure HR roles within 3 months. The Programme Complete this 10-14 week online training with just 2 hours per day of study time.

Experience To be considered for the role of Senior Art Director you must be able to demonstrate the following: * 10+ years in a creative agency or integrated environment. Proven track record as an Art Director or Senior Art Director. Remuneration With a salary of up to £55k for the right person and

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

A leading creative agency in the West Midlands is seeking a Senior Art Director to lead innovative projects and enhance visual quality across multiple channels. This opportunity offers a chance to work with renowned brands within an award-winning team and a hybrid working environment.

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Key Responsibilities End‑to‑end project management of SISS and communications works, including security, PA, and data systems Regular on‑site presence to support operatives with technical queries, sequencing issues, and problem resolution * Acting as a technical interface between design, d

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Working closely with our senior leaders, this is a hands‑on role that blends creativity with a wide range of communications channels to deliver effective campaigns to engage the public, colleagues and stakeholders with the work of Derbyshire County Council. Our Derbyshire Rewards: a package of ben

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Internal Communications – Supports the Head of Brand and Communications with internal communications, as well as day to day communications with the various teams in the organisation including the Global Brand Team to deliver high quality and on-brand communications, ensuring resources, guidance pr

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

The position also demands preparation of replies, evidence, arguments, and agreements, as well as meticulous record‑keeping of all agreements, notices, summons, and court orders. Role & Responsibilities The Legal Officer will play a crucial role in safeguarding the company’s interests by managin

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Job details Job title: Communications Officer Job reference: 000012214 Date posted: 27/05/2026 Application closing date: 14/06/2026 Working Pattern: Blank Salary Grade G £33,143 - £36,343 a year Contractual hours: 37 Basis: Full time Job category/type: Communications / PR Salary: £33,143 - £36,3

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Prospective Officers and Staff Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. The Communications Officer – Strategic Communications role

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

You will have the following skills, experience and qualities: Ability to work effectively on your own, as well as part of a collaborative team; Experience of working within a busy office environment and proven administrative skills; Good communication skills, both oral and written; Good IT s

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

As the Chief Communications Officer, you will report directly to the CEO and play an executive‑level role, leading the organisations external communications, reputation management, brand positioning, and internal engagement. Communications background in the charitable sector and/or lived experienc

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Media Relations Shape and deliver a proactive media strategy that gets Napthens noticed for the right reasons Build strong relationships with journalists, editors, and industry influencers Craft compelling press releases, commentary and thought leadership Spot the moments where our experts s

The Programme Complete this 10-14 week online training with just 2 hours per day of study time. The Outcome 93% of graduates secure HR roles within 3 months.

Key Responsibilities: Email Campaign Creation: Write and build engaging marketing emails (concepts, copy and testing) Copywriting: Create high-converting copy for emails, newsletters, and direct mail Lead Generation: Support a clean and optimised sales process with content that drives re

Complete this 10-14 week online training with just 2 hours per day of study time.