Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Key Responsibilities: -Oversee daily administrative operations and support consultants in managing client engagements, ensuring timely delivery of services. -Assist with budgeting, financial tracking, and invoicing for consultancy projects. -Manage contracts and service agreements with clients, ensuring compliance and accuracy. -Support recruitment and onboarding of education consultants, ensuring HR policies are followed. -Coordinate project timelines and ensure all educational consultancy deliverables meet client expectations. -Handle client inquiries, provide administrative support for student admissions, and manage communication between clients and consultants. -Organize workshops, seminars, and events related to educational consultancy services, where need be. -Ensure the effective use of educational software tools and manage data security for client information. Requirements: Bachelor’s degree in Business Administration, Management, or related field. -At least 2 years of experience in operations or business support, preferably in an educational setting. -Strong organizational and multitasking skills, with attention to detail. -Proficiency in Microsoft Office and experience with project management or CRM software. -Excellent communication and interpersonal skills, with the ability to support a team of consultants.