Events Coordinator
2 days ago
Croydon
Purpose of Post: The Events Coordinator will help to plan, promote and deliver a diverse programme of online and in-person events that reflect the organisation’s mission to support, empower and amplify the voices of people with lived experience of mental illness. These will include outreach sessions, campaigning events, open forums, creative workshops, community engagement activities, fundraising events, awareness days and partnership events. The post-holder will ensure all events are accessible, inclusive, trauma-informed and well-organised, working closely with the Engagement & Campaigns Manager, project teams, volunteers and external partners. Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed. Key Duties and Responsibilities Planning and Coordination • Develop and maintain an annual events calendar covering outreach, campaigns, creative sessions, open forums, workshops and fundraising (both online and in-person)., • Lead on the end-to-end planning of online and in-person events including aims, audience, format, accessibility needs, timelines, budgets, venues, equipment and staffing., • Prepare event plans, schedules, risk assessments and checklists to ensure smooth delivery., • Produce accessible event information and promotional materials, working with colleagues to ensure inclusive language, imagery and formats., • Use social media, website updates, e-newsletters and community networks to publicise events., • Act as point of contact on the day of events, ensuring smooth set-up, running and pack-down (including seating, signage, technology and accessibility adjustments)., • Brief staff, volunteers and facilitators on their roles and responsibilities before and during events, to ensure clarity of roles., • Greet attendees, speakers and partners; creating a warm, inclusive and trauma-sensitive environment., • Build strong relationships with partner organisations, community groups, local charities, the council and health & social care stakeholders., • Represent the organisation professionally at meetings, outreach events and networking opportunities as necessary., • Support the recruitment, induction, supervision and recognition of event volunteers., • Collect and analyse event data, including attendance, demographics, costs, outcomes and feedback (e.g. surveys, informal feedback, Mentimeter), • Work within agreed event budgets, tracking expenditure and income, and seeking value for money., • Process invoices, petty cash and expenses in line with Hear Us, financial procedures., • Ensure all events comply with safeguarding, data protection, confidentiality and health & safety policies., • Ensure events are inclusive of people from diverse backgrounds and are accessible to people with a range of mental health needs and disabilities., • Attend staff meetings, supervision, training and development opportunities., • Contribute to a positive, collaborative and learning culture. The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required