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JOB TITLE: Facilities Assistant LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL REPORT TO: Facilities Manager CONTRACT TYPE: Full time, permanent SALARY: £26,000 per annum PURPOSE OF THE JOB: The role is business critical and entails the coordination, facility compliance checks along with sport and community set up supporting both the Events, Catering, and the Facility Management functions of the business. The role will essentially ensure the smooth running of the venue on a day-to-day basis. Reporting to the Facilities Manager, it is imperative for this post holder to ensure that the service provided to both internal and external stakeholders is of the highest degree. Care and welfare of all Saracens staff always need to be held in the highest regard by upholding and displaying the club’s values and core behaviours. The role requires someone who is confident and courteous and can build and sustain long term relationships with staff and external suppliers. Key areas of work will include: 1. Day to day stadium set up for internal and external users of the stadium, 2. Saracens match day set up for both men and women’s fixtures, 3. Facilities management compliance support Match day /non match day duties · Working closely with the Match Day Operations, Events and Catering departments to ensure match days and events are set up in accordance with Venue Programming requirements. · Assist in the management of onsite stakeholders and tenants. Facility Management Compliance Support Working closely with the Facilities Manager and Senior Operations & Compliance Manager to: · Ensure that health and safety policies are delivered in accordance with the regulations · Ensure venue is checked pre and post event to ensure safety compliance and event checklist signed off. · Ensure that the Wi-Fi, tills and other IT equipment are working and if not report to the IT contractor. · Ensure that all Facility related compliance checks have been completed on a weekly basis. This includes Fire management, Water management, COSHH and all SGSA related compliance. Other · To communicate all site wide bookings effectively and timely with all company related departments or teams. · The employee may perform other related duties as required to meet the ongoing needs of the organisation. This job description is not intended to be all-inclusive. Personal Characteristics · Motivated/Determined/Proactive · Entrepreneurial/Innovative · Relentlessly Positive · Passionate · Caring/Kind · Ability to work independently and ‘get the job done’ and also work collaboratively as part of a team to achieve a common goal · You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results. · You manage projects, activities, and resources effectively, assuming ownership and accountability for results. · You encourage open discussion of different ideas and views; welcome and solicits feedback. · You instil a continuous improvement mind-set and champions best practices. · You are happy with a mix of getting your hands dirty and thinking strategically. · This role may require the post holder to be able to work weekends for both men’s and women’s home matches BENEFITS Compensation Your manager reviews your salary every 24 months as a matter of course. However, proactive pay increases will be implemented to reflect growing responsibilities Holiday · 25 days’ holiday a year, plus bank holidays - please use them all! Health & Wellbeing · Paid sick leave for both physical & mental health Sports & Entertainment · After work events including football and tag rugby · Ballot tickets for Saracens Home Games · Ballot tickets for International Rugby Games · Opportunities for discounted tickets to Saracens games and events for you and your family Family · Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 26 weeks · Life assurance with Zurich Commuting · We’re a member of the cycle-to-work scheme Please note that Saracens reserves the right to amend any non-contractual benefits as business needs may require. Applications should be made by submitting a CV and covering letting incorporating suitability to the role. Closing date for applications is Wednesday 1st October 2025 at 5pm. Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you have not heard from us by 7 days after the closing date of the role, please assume that your application has been unsuccessful on this occasion.
We’re Hiring: Bar Manager Wanted for a Football Club! ⚽ Are you passionate about hospitality and football? We’re looking for a motivated and experienced Bar Manager to lead the bar operations at our football club. Location: Boreham Wood Football Club Position: Bar Manager Hours: Full-time / Part-time include evenings & weekends Salary: Competitive, depending on experience Key Responsibilities: Oversee the day-to-day running of the bar on match days and events Manage and train bar staff Always ensure excellent customer service Stock control, ordering, and supplier liaison Maintain hygiene, licensing, and health & safety standard. What We’re Looking For: Previous bar or hospitality management experience Strong leadership and communication skills Ability to work in a fast-paced, busy environment Flexible with working hours (including evenings/weekends) Enthusiastic, reliable, and a team player Bonus if you: Have a Personal Licence Have a passion for football and community engagement Be part of the team that keeps the club spirit alive off the pitch!
Job Title: Waiter/Waitress Position Type: Part-time/Full-time Location: Bar Beach Grill, Lindsay Court, Loampit Vale, London SE13 7LL About Us: Bar Beach Grill is a dining destination offering guests a blend of high-quality cuisine, exceptional service, and a welcoming atmosphere. Our menu features fresh seafood, expertly grilled dishes, and handcrafted cocktails, all designed to showcase the best of coastal dining. We are committed to excellence in hospitality and creating memorable experiences for every guest. Behind the scenes, we foster a professional, supportive, and team-oriented workplace where employees are valued and given the opportunity to grow. At Bar Beach Grill, we believe that great service begins with a great team. Job Description: We are looking for friendly, enthusiastic, and customer-oriented individuals to join our team as waiters/waitresses. As part of our front-of-house staff, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. Key Responsibilities: • Greet and seat customers in a warm and friendly manner., • Take orders accurately and deliver food and drinks to guests in a timely fashion., • Offer recommendations from our menu, including highlighting specials and promotions., • Ensure a high standard of service, addressing customer needs and resolving any issues with professionalism., • Handle cash and card transactions efficiently., • Assist in setting up and cleaning tables as well as maintaining the cleanliness of the dining area., • Work collaboratively with the kitchen and bar staff to ensure seamless service., • Support during special events, parties, and weekend brunches with live DJs. Requirements: • Previous experience in a restaurant, bar, or hospitality role is preferred but not essential., • Strong communication skills and a passion for delivering excellent customer service., • Ability to work well in a fast-paced environment., • Positive attitude, with the ability to work as part of a team., • Flexibility to work evenings, weekends, and holidays as required., • Legal right to work in the UK. What We Offer: • Competitive hourly wage (£13 - open to discussions), • Opportunity to earn tips., • Flexible shift patterns., • A vibrant, fun working environment with live music and events., • Employee discounts on food and drinks., • Training and development opportunities. If you’re passionate about hospitality and ready to be part of an energetic team in a lively setting, we’d love to hear from you! How to Apply: Please send your CV.
Team Member- Birley Bakery Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Team Member to join the Birley Bakery Team. The company benefits our Team Member will receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical and dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Team Member are: • To finish, warm up, pack and serve the range of food and beverage offerings of the shop to walk in customers and/or delivered orders., • To work as an effective part of a team to ensure the operational standards as set and expected by the company are achieved and maintained. The Experience & Qualifications required of our Team Member are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Strong customer service experience, • To work as an effective part of a team, • Excellent communication skills The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Team Member at Birley Bakery then apply by forwarding your up to date CV to the link below.
Head Chef Wanted – Lead the Kitchen at Kentish Town’s Hottest New Opening! Location: Kentish Town, London Venue: Brand-New Gastro Pub (Opening Soon!) Role: Head Chef Start Date: ASAP We’re firing up the ovens and opening the doors to a bold new gastro pub in Kentish Town – and we’re on the lookout for a Head Chef with passion, creativity, and serious kitchen leadership. This is your chance to put your stamp on a brand-new venue from day one — from writing menus and building your brigade, to creating dishes that make people talk (and come back for more). If you want to be part of a big project with big ambition, read on. Who We Are: We’re a brand-new, independent gastro pub with a vision: seasonal British food, local suppliers, exciting twists, and a strong sense of community. From Sunday roasts to elevated bar snacks, we’re all about flavour, quality, and consistency — and we want a Head Chef who’s just as passionate. Who You Are: A confident and experienced Head Chef (or strong Sous ready to step up). Skilled in running a high-performing kitchen, managing everything from costs to compliance. Obsessed with quality, flavour, and presentation — and proud to plate up food that stands out. A natural leader who can recruit, train, and inspire a team to deliver excellence. Excited by the idea of building a kitchen from the ground up and putting your name on something new. What You’ll Do: Design and deliver a seasonal, creative menu with fresh, local ingredients. Build and lead a tight-knit kitchen team focused on consistency and quality. Manage kitchen operations, including ordering, GP targets, health & safety, and staff development. Collaborate closely with the management team to create specials, events, and new ideas. Play a key role in building the pub’s reputation for great food and becoming a true destination in North London. What’s In It For You: A rare opportunity to launch and lead your own kitchen. Autonomy and creative freedom in a chef-led operation. Competitive salary + bonus structure + full share of tips. Support from an experienced, passionate leadership team. Career progression as part of a growing hospitality group. Staff perks, supplier visits, team socials, and more. If you're ready to take the lead and cook up something special in Kentish Town, we want to hear from you! Apply now with your CV and a few words about your vision for modern pub food. Let’s create something unforgettable together.
Full time contract 35-48 hours per week We are hiring Bartenders for both Duck and Rice and Park Chinois Restaurant (fine dining restaurant in Mayfair) Minimum of 2 years waiting experience in fine dining Full time contract 35-48 hours per week Park Chinois We’re not just hiring – we’re inviting you to be part of Park Chinois, London’s most iconic dining destination, where exquisite Chinese cuisine meets world-class hospitality. This is your chance to join our incredible team and immerse yourself in an environment that celebrates elegance and passion. The Role In the Bartender role, you will be responsible for creating and serving a variety of drinks and cocktails, ensuring that our guests have a memorable and enjoyable experience. Skills and Experience requirements • Greeting guests, taking drink orders and making recommendations, • Preparing and mixing a variety of beverages, including cocktails, beers, wines and non-alcoholic drinks, • Operating the point-of-sale system, processing payments, and handling cash and credit card transactions, • Maintaining a clean and organized work/bar area, adhering to food safety and hygiene standards, • Stocking supplies, such as glassware, alcohol and mixers, • Occasionally checking ID's to ensure that guests are of legal drinking age, • Assisting with other duties as required, including serving food, setting up for events and cleaning Salary and Company Benefits • Up to £17.00ph for Bartender/ Senior Bartender (depending on experience) + a generous share of credit card and cash tips, • Free staff meals prepared daily by our very own accomplished chefs, • Personal training and development programme, • 30% to 50% food and beverage discounts throughout the company worldwide Only candidates with the legal right to work in the UK are eligible to apply.
Assistant Manager Wanted – Be Part of Something Big in Kentish Town! Location: Kentish Town, London Venue: Exciting New Gastro Pub Role: Assistant Manager Start Date: ASAP Are you ready to be part of one of the most exciting new openings in North London? We’re on the hunt for an enthusiastic, driven, and hands-on Assistant Manager to help us launch and lead a brand-new gastro pub in the heart of Kentish Town. This isn’t just another pub gig – this is your chance to be part of a flagship venue, with big plans, bold flavours, and a vision to become one of the most talked-about destinations in the city. We're looking for someone who’s hungry for more than just service — someone who wants to build a reputation, lead a team, and put us on the map. Who We Are: We’re a passionate, independent team launching a modern British gastro pub with a twist. Think seasonal menus, craft drinks, community vibes, and events that bring the place to life. We’re building from the ground up – and we want leaders, not followers. Who You Are: A natural leader with assistant management or supervisory experience in hospitality. Comfortable with fast-paced service and high standards — and not afraid to get stuck in. A people-person who can motivate teams, wow guests, and be a key part of the pub’s identity. Organised, reliable, and excited to grow with the venue as we develop our food, drink, and event offering. Ambitious — maybe you see yourself as a future GM, and this is your stepping stone. What You’ll Do: Support the GM with day-to-day operations, staff management, and service standards. Be a key figure on the floor, leading by example and ensuring top-tier customer experience. Get involved in everything from stock and rotas to events and local partnerships. Help shape a vibrant, welcoming culture for staff and guests alike. Why Join Us? Be part of an exciting project and build something from scratch. Work with a passionate team who value creativity, collaboration, and quality. Competitive salary + performance-based bonuses. Real opportunity for career progression in a growing hospitality group. Staff socials, and your name on the door of something special. Ready to roll up your sleeves and make your mark in Kentish Town? Apply now with your CV and a few words about why you’d be a great fit. Let’s build something unforgettable together!
Front of House Supervisor £14 per hour | Monday - Friday | Rotating between morning and evening shifts We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Cinco is the latest concept from Corrochio’s Dalston — a cosy Oaxacan-inspired drinking den with a focus on bold, inventive cocktails, unique agave distillate and Mexican spirits, and delicious small bites, delivered with warm neighbourhood-style hospitality. We're proud to be a Mexican-owned bar, and as we gear up for a busy winter season, we're expanding our team! We're currently looking for a FULL-TIME, EXPERIENCED COCKTAIL BARTENDER to join our friendly and passionate crew. We’re looking for a team member with strong classic cocktail knowledge & spirits knowledge - in depth knowledge of agave spirits is favoured of course! That said, training will be provided. The successful candidate will know their way around the bar and floor, have exceptional technique when it comes to making drinks or all kinds, and have plenty of confidence when it comes to guest interaction. Other key qualities we are looking for in the successful candidate are; Above all, we’re after a passionate and friendly comrade who's looking to join our hospitality family. THE ROLE ROLE - Cocktail Bartender HOURS - Full-time - 40-45 hours a week during the busiest periods (Sept-Dec), between 35-42 hours during quiet seasons. Weekend availability essential Tuesday-Thursday until 1am, Friday/Saturday until 2am. Sundays/Mondays off. RATE - Minimum of £16.5/hr (including tronc/gratuity). Staff typically receive anywhere between £1- £2.5/hr on top of their minimum. START DATE - from September 15th WHAT WE OFFER • Progression - The Corrochio’s brand has grown a lot in the past 4 years, and we have our sights set for even more expansion! We want you to grow as we grow. We will support skill development & career progression during your time at Corrochio’s, • 40% staff discount on food and drink, discounts for Friends & Family, • Free staff food on shift, • Pension, • 2 days off in a row, • Agave category training, • Staff training days and days out, • Friendly co-workers and a great, inclusive working environment We look forward to meeting you!
Upstairs at The Department Store is truly one of London's hidden gems. A cool rooftop members club in the heart of Brixton; with a bar & restaurant, roof terrace, 2 private dining rooms and 2 events spaces in an architecturally stunning building - a truly unique venue to work at. We are looking for a full time and a part time bartender to join our team. What's in it for you?: • £13 p/h plus service charge (Usually £3-£6 p/h depending on number of hours worked etc), • Free staff meals at lunch and dinner, • Minimum 2 days off per week, • Cycle to work scheme, • Working with nice customers - as it's a members bar, customers are well behaved and treat you with respect, • Training & development to help you to advance your career, • Opportunities to progress - we like to promote from within Our ideal candidate is somebody who: • Has experience in a bar that offers quality cocktails, • Has experience in a fast paced environment, • Is well presented, with a positive attitude & high standards, • Cares about giving the customer a great experience, • Is a team player and shows respect to all members of staff, • Has a passion for beverage, food and hospitality, along with the eagerness to continually learn We look forward to meeting you!
About UBX UBX Training is a fast-growing fitness business co-founded by four-time world boxing champion, Danny Green, alongside Australian fitness and tech entrepreneur, Tim West. We first opened in Australia in 2016 and have since expanded rapidly, enjoying five years of continuous growth, with 100 clubs now open across Australia, New Zealand, Japan and Singapore. We launched in the UK in 2022! At UBX, we deliver a sense of community, camaraderie and belonging, the most attractive aspects of sports, and combine these elements with convenience, accessibility, expert support, and intelligent programming. We have identified the reasons that motivate an individual to take control of their fitness and the barriers that may stop them, to create an environment where results are an additional benefit to the pure enjoyment of the workout. UBX’s unique boxing and strength training is non-contact and focuses on a mixture of bag work, padwork and strength training across a 12-round workout. In every workout, our members get 1 on 1 support from a UBX coach who advises on form and technique and ensures that the experience can work for people of all ages, backgrounds, and fitness levels. We deliver the most convenient, enjoyable, and effective workout to our members as well as a rewarding and enjoyable business for franchisees. Primary Purpose ● A key member of the team and accountable to the Owner, the Club Manager will have responsibility for the performance of the UBX club. ● As the lead for the sales function, you will be responsible for executing lead generation/marketing plan to increase membership sales. ● As Club Manager, you are accountable for ensuring all duties are delivered through project management, inter-personal skills, communication skills, administration, problem solving and process management. Key Accountabilities ● Maintain and grow the total membership base and oversee all aspects of the membership sales process. ● Drive financial plans and increase gross margins of the business through optimal programming and capacity utilisation. Responsibilities and Duties General ● Create, properly manage and exceed, all Sales and Operational budgets. ● Develop a gym culture where excellence and member appreciation are the focus and results are achieved. ● Build and develop relationships with key stakeholders, particularly the Owner, UBX Head Office team and the club team. ● Maintain gym facilities, top-notch cleanliness, appearance and organisation of the club and inventory. ● Maintain a strong working knowledge of our training programs by participating in at least two UBX training sessions per week. Customer Acquisition ● Create annual marketing plan for social media, digital/print marketing, and community events ● Carry out sales campaigns to increase membership via lead generation, brand promotion, social media networks and out-reach activities. ● Ensure a consistent sales effort is always maintained by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations. ● Provide club tours & convert leads to members. ● Make sales calls to prospects. ● Drive member referral scheme. Customer Retention ● Onboarding new members and helping them through our joining process. ● Offering first class customer service to current members. Social Media ● To manage social media pages and update with real-time content. ● To respond to any comments on all platforms. Reporting ● Analyse success of our business performance - both in terms of year-on-year performance and vs budgets and re-forecasts – providing insight, commentary, and action plans to address performance variances. ● To continually benchmark our activity vs. our competitive set (and the wider market) and feedback to the business. ● Daily management of invoicing and tracking of all budgets. Team Management ● Recruit, hire, train and deliver the onboarding program for all staff. ● Providing leadership and direction to the team at your UBX club. General Administration & Office Duties: ● To assist with answering the phones and take messages when require. ● Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls. ● Participate in technical and personal development activities.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
Key Responsibilities: Event Execution: Support the Head Chef in preparing and delivering high-quality food at a variety of events. Team Coordination: Supervise kitchen staff during event prep, setup, and live service—ensuring smooth workflows and timely execution. Prep & Production: Manage ingredient preparation, portioning, and packaging to ensure efficient and accurate setup for both on-site and off-site service. Logistics Management: Assist with load-ins, transport, and setup of kitchen equipment and food at event venues. Quality & Presentation: Maintain consistency and quality in taste and presentation, even under tight timelines and in varied environments. Health & Safety Compliance: Ensure all food is handled and served in line with current food safety regulations (HACCP/health codes). Required Skills & Traits: • Strong culinary background, particularly in high-volume or off-site catering, • Experience managing kitchen teams and fast-paced operations, • Flexibility and problem-solving in dynamic event environments, • Ability to lead by example and remain calm under pressure, • Valid food hygiene certifications and awareness of allergen protocols, • Willingness to travel and work irregular hours (nights/weekends)
At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol, Las Vegas and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary: We are seeking a passionate and knowledgeable Sommelier to join our growing team. The ideal candidate will have a deep appreciation for wines and an ability to enhance the dining experience through expert wine pairings and recommendations. This role requires excellent communication skills, a keen palate, and a commitment to providing exceptional service to our guests. Duties • Lead by example in delivering impeccable wine service, including decanting, pouring, and presenting wines with finesse and knowledge., • Mentor and train our service staff on wine knowledge, service techniques, and upselling strategies to elevate their skills and confidence., • Engage with guests to understand their preferences and offer personalized wine recommendations, enhancing their dining experience and fostering repeat business. What are we looking for in our Sommelier: • Proven experience as a Sommelier or in a similar role within the hospitality industry., • In-depth knowledge of wines, including varietals, regions, and production methods., • Strong communication skills with the ability to engage guests effectively., • Certification from a recognised wine education programme is preferred but not mandatory., • Ability to work in a fast-paced environment while maintaining professionalism and composure., • A passion for food and beverage pairings, along with a desire to continually expand knowledge in the field. In return, you will be rewarded with: • Enjoy our amazing staff meals whilst on duty, • Flexible working schedule to ensure you have a great work-life balance, • Treat yourself to a 50% employee discount, • £500 referral bonus, • Employee of the month awards and recognition, • Progress throughout the business through our Training and career progression plans, • Secure your future with our Company Pension scheme, • Team building events, • Seasonal staff parties, • Opportunities to travel around the world to our international venues. If you feel you have the experience to join our team, please apply with your updated CV.
We’re a new Greek & Spanish inspired restaurant in Queen’s Park, NW6. We are looking for a skilled and passionate Sous Chef to join our kitchen team and support the Head Chef in delivering a memorable dining experience. This role is ideal for someone with a strong background in Greek and/or Spanish cuisine, who thrives in a collaborative and creative environment. Key Responsibilities - Assist the Head Chef in menu development, food preparation, and service execution. - Ensure consistency and quality across all dishes, maintaining high standards in line with the brand’s vision. - Supervise and train junior kitchen staff, fostering a positive and professional atmosphere. - Oversee daily kitchen operations, including stock management, ordering, and inventory. - Ensure compliance with health and safety regulations and maintain a clean, organized kitchen. - Contribute creatively to the menu, staying up-to-date with culinary trends and incorporating seasonal ingredients. Requirements - Proven experience as a Sous Chef or in a similar role, preferably in a Greek or Spanish restaurant. - Strong knowledge of either Greek or Spanish cuisine, with a focus on high-quality ingredients and seasonal cooking. - Excellent organizational and leadership skills. - Ability to work efficiently in a fast-paced environment, demonstrating attention to detail and passion for culinary excellence. - Strong understanding of food safety and hygiene regulations. . working days Wednesdays to Sundays. Mondays and Tuesdays are days off. . event/catering experience How to Apply If you are a dedicated and ambitious chef looking to grow in a supportive and creative environment, we’d love to hear from you. Please submit your CV and a brief detailing your relevant experience and what excites you about joining the team.
WHAT WE LOOK FOR: We are looking for an experienced and capable KITCHEN PORTER. We look for people who naturally work well within a team, have a proactive attitude, can communicate clearly and get excited about being part of something great. WHAT WE DO FOR YOU: • Strong career growth opportunities. Huge investment in training and development with qualifications across wine, food safety and an individual training programme to help you reach the next stage of your career with us., • A balanced work life – we know how important personal time is and this is reflected in our weekly staff schedules, • Regular 1:1’s with a Head Chef and General Manager, • High quality and freshly prepared team meals whilst on shift, • Cost price wines from our wine list, • 50% staff discount for you and up to 3 of your family or friends (food only), • You and your partners birthday (if you have one) off each year, • 28 days holiday per year plus one extra day paid holiday each year you work with us (up to 5 years)., • THE ROLE:, • -Washing and drying dishes., • You will follow company procedures and ensure consistency, • We are passionate about providing an environment that encourages learning and growth, and we reward team members who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities that open up as a result of your hard work and commitment to your role., • Job Types: Full-time, Permanent, • Pay: £12.21 per hour, • Benefits:, • Additional leave, • Company events, • Discounted or free food, • Referral programme, • Store discount, • Schedule:, • 8 hour shift, • 10 hour shift, • 12 hour shift, • Day shift, • Evening shift, • Ability to commute/relocate:, • London, Greater London: reliably commute or plan to relocate before starting work (required), • Work authorisation:, • United Kingdom (required), • Job Types: Full-time, Permanent, • Pay: £12.21 per hour, • Expected hours: 40 – 45 per week
About Trivet: Trivet is a two Michelin-starred restaurant in the heart of London, co-founded by Chef Jonny Lake and Master Sommelier Isa Bal. We offer a refined yet relaxed dining experience inspired by global culinary influences and underpinned by an uncompromising commitment to quality, seasonality, and genuine hospitality. We are now seeking an experienced and passionate Head Waiter to join our front-of-house team. Role Overview: As Head Waiter at Trivet, you will play a vital role in delivering seamless and memorable service to our guests. Working closely with the management and sommelier teams, you will lead by example on the floor, support the training and development of junior staff, and uphold the high standards Trivet is known for. Key Responsibilities: Lead your section confidently and efficiently during service Ensure all guests feel genuinely welcomed, cared for, and recognised throughout their experience Maintain an in-depth knowledge of the food and wine offering and confidently share recommendations Support the restaurant manager with daily briefings and ongoing staff training Ensure consistency and attention to detail in all areas of service Help maintain a calm, professional, and collaborative team environment What We’re Looking For: Previous experience in a similar role within a fine dining or Michelin-starred setting Warm, confident, and articulate communicator with a natural sense of hospitality Passion for food, wine, and the guest experience Strong organisational skills and the ability to remain composed under pressure A proactive team player who takes pride in mentoring and uplifting others What We Offer: A respectful, inclusive, and professional work environment Training and development opportunities with industry leaders Staff meals and generous dining discounts A chance to grow within one of London’s most respected independent restaurants If you're ready to be part of a passionate and dedicated team at the highest level of hospitality, we’d love to hear from you.Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Job Types: Full-time, Permanent Additional pay: Tips Benefits: Company events Company pension Discounted or free food Employee discount Employee mentoring programme
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Preparing drinks, • Committing drink & food specifications to memory, • Engaging with our products and offering, • Execution of private and corporate events, • Delivering uniform drinks as per Clays guidelines, • Communicating the business and technology to our guests, • Understanding of our technology, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Maintaining Health & Safety expectations, • Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • 2 - 3 years experience in a cocktail bar., • Excellent knowledge of classic cocktails, • Ability to work under pressure, • Experience in high volume bars, preferred not essential, • Excellent written and verbal communication in English, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
LUTON OR SURROUND AREA BASED PREFERRED General Description: Driver responsible for delivering and installing the furniture and accessories on each allocated job to the high standard required with a view to achieving the best effect possible for the customer. Principal Tasks: • Loading the vehicles as directed. In addition to the stock, this includes ensuring that all necessary tools and equipment are taken. The vehicle and the items must be legal, safe and secure. You must complete a daily vehicle checklist., • Where driving, doing so with the care necessary to avoid not only any vehicle accidents but also any damage to the stock carried., • Delivering, installing and assembling furniture as required, taking care to avoid any damage to the stock or any property or any injury to any person. This includes connecting and testing appliances and electricals, hanging pictures, fixing items to walls and any other general installation or handyman work but does not include any tasks that require a qualified plumber, electrician or other such certified tradesman., • You will also be required to fit bulbs, plugging in electrical's, cleaning the properties on completion, removing labels stuck to items (but not disposing of them), cleaning any marks on stock, and any other such small touches required to improve the overall result of the installation,, • Removing all packaging and any old items as required., • Keeping an accurate and comprehensive record of everything that has been installed and, particularly, noting any faults or defects or any missing items on the delivery app (DispatchTrack), • Completing all the allocated tasks on the day or within the time allocated., • Debriefing each installation as required at the earliest practical opportunity. This involves providing full written notes on DispatchTrack, photographs and any other such material., • Routine maintenance of vehicles as required to ensure that they are kept roadworthy, reliable and efficient, reporting any defects that require professional repair to the logistics manager., • Safekeeping and maintenance of equipment, tools, spares, kit or other company property to ensure that it is kept safe and ready for use, reporting any significant shortcomings., • Disposal and recycling of all waste in accordance with environmental procedures., • Furniture assembly or other warehousing work when not required for installation work, or any other general administrative work within the competence of the employee., • Clean driving licence, • Pass eyesight check, • Clean CRB/DBS Check, • 1 year driving Luton or similar size Van, • Good command of English (written + spoken), • Flexibility to work overtime on occasions, • Vitality Health Care, • Pret Coffee Subscription, • Staff events (Cinema, bowling, restaurants etc), • £29K - £31kper year
Job description: Chef de Partie Working place The Royal Thames Yacht Club, based in Knightsbridge, is the oldest continuously operating Yacht Club in the World. It has a growing and active membership across all member categories. The Club is highly respected in the UK and internationally, winning major inter-club sailing events worldwide. The London Clubhouse is known for its excellent dining, functions and renown cellar, activity operating two bars and two restaurants serving seasonal menus selected from best suppliers. Hours: 48 hours per week – 5 out of 7 day mainly Monday to Friday Reports To Head Chef We are looking for a hard-working, dedicated individual with passion for fresh and seasonal food and dining experience. The right person should be able to work in a fast-paced environment and play their part in a friendly and passionate team. . Salary £13.50 to £14 based on experience, plus staff bonus at the end of the year Role Responsibility As a chef the partie you will be preparing, cooking and presenting dishes within the club’s menu standard. You will be helping any junior chefs in the kitchen if needed. You will be working closely with the sous chef and head chef including dish and menu input. You will be ensuring that you maintain the higher standard of both food and hygiene in the kitchen. Our successful candidate will have • The ability to be effective under pressure, excellent communication skills (using all types of verbal and non-verbal communication techniques) and the willingness to be flexible with duties and hours of work will also be required, • Have experience working in a high-quality kitchen, adhering to Health and Safety and standard operating procedure, • ‘Can do’ attitude, • Be passionate about cooking with a high attention to detail, • Be punctual, reliable, focused and have a positive attitude, • Have a passion for the role and keen to progress and develop within the team, • Eligible to live and work in the UK, • Personal attributes include reliability, honesty, loyalty, excellent organizational skills, an affable disposition, and the ability to demonstrate an open, attentive approach to customer service, • Level II certificate in allergens and H&S are essential, • Able to work on their own and be a team player, • Excellent knowledge and genuine passion for food, • Exceptional customer service standard, • Confident, professional, and welcoming, • Able to operate a manual handling role which does include some physical moving of large deliveries Package Description Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progressions opportunities, other benefits include: • Competitive salary, • Complimentary meals whilst on duty, • Uniform and uniform laundry, • Pension scheme, • 28 days paid holiday (including bank holidays), • Good life-work balance (open mainly Monday to Friday), • Cycle to Work Scheme, • Christmas and New Year closure, • Working in a small and dedicated team with opportunities for career progression
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Master chef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Prep Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec • Ensure smooth kitchen operations from setup to closing. • Maintain exceptional cleanliness and food safety standards. • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own Masterchef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.
Join Our Team: Baristas & Mixologists Wanted! We’re looking for talented all-rounders in Speciality coffee and Mixologists to join our dynamic, growing teams. • Minimum 1 year experience in a fast-paced, service-led café restaurant, • Strong speciality coffee knowledge, • Confident with latte art and producing consistently excellent coffee, • Passion for hospitality and creating a memorable guest experience, • Skilled in creating unique, high-quality cocktails, including signature drinks, • Ability to tailor drinks to guest preferences, • Understanding of classic cocktails and modern techniques, • Knowledge of drink safety and serving regulations What We Offer: A career, not just a job – with opportunities for growth in our expanding company. Competitive pay (includes base wage plus service charge). Pension, holiday pay & reward systems. We apply the National Minimum and Living Wage fairly across all age groups. Staff parties & events Delicious complimentary food & drinks while on shift. If you're eager to develop your skills in the hospitality industry and be part of an exciting, growing brand, get in touch. TBP
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for talented and motivated waiters and waitresses who are excited to join a new project and help deliver the AKI experience in one of the world’s most dynamic cities. Job Role • Provide high-quality service to all guests in line with AKI standards, • Take orders and serve food and beverages efficiently and professionally, • Ensure tables are clean, well-set, and properly maintained, • Support a smooth and fast-paced service together with the team, • Communicate clearly with the kitchen and bar, • Follow all health, safety, and hygiene regulations, • Handle guest requests and feedback in a positive manner Job Requirements • Previous experience in a similar role, • Excellent communication and interpersonal skills, • A professional and well-groomed appearance, • Positive attitude and team spirit, • Ability to work under pressure in a fast-paced environment, • Flexible availability, including evenings, weekends, and holidays, • Good level of English – other languages are a plus Why Join Us? At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. You will be part of a vibrant hospitality team where your skills and professionalism are highly valued. We believe in professional development, offering ongoing training and the chance to grow within our expanding group. Our team enjoys access to internal mobility across our hotels, restaurants, and retail outlets, as well as staff recognition programs and regular team events.
Only full time and long term (more than 2 years). No students please. We are Hiring! We’re looking for an experienced Barista / Front of House to join our team full-time and long-term. If you’re passionate about great coffee, clean eating and customer service, apply by sending your CV or experience. We also serve soft alcohol. Perks: - Free drinks made in-house - 30% staff discount KPI bonus: if weekly secret shopper confirms: • Clean as you go (everything is clean),, • FIFO (old products are at front and newer ones stocked at back),, • Great customer service, • Sales Bonus:, • In Shop SB (monthly paid but based on weekly feedback): Turnover - Cost (Rent, staff, ingredients, service charges, professional fees, equipment lease and bills)= Profit., • 10% of shop profit distributed to staff & kitchen, • In Market SB (Monthly paid but based on events separately): Event Turnover - Event Cost (Ingredients, staff time (baking + serving) and transport cost) = Profit, • 10% of event profit distributed to market persons and kitchen We pay above London living wage but expect a very high standard of all the above in return.
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Commis Waiter who is excited to be part of a new project and help deliver the AKI experience in one of the world’s most dynamic cities. Job Role • Support senior waitstaff in delivering high-quality service in line with AKI standards, • Assist with taking orders and serving food and beverages, • Ensure tables are clean, well-set, and properly maintained, • Help maintain a smooth and efficient service, • Communicate clearly with kitchen and bar teams, • Follow health, safety, and hygiene standards, • Respond to guest requests and feedback positively and professionally Job Requirements • Previous experience in hospitality or a similar front-of-house role, • Excellent communication and interpersonal skills, • Professional appearance and attention to detail, • Positive attitude and willingness to learn, • Ability to work under pressure in a fast-paced environment, • Flexible availability, including evenings, weekends, and holidays, • Good level of English – other languages are a plus Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.
Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person
We Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the world’s most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.21 per hour, depending on experience Sky Garden’s beautiful rooftop restaurant On the job training and development Meal allowance paid per shift We're looking for Waiting staff ideally with experience – you'll need to be competent running a section of the restaurant and offer our guests an experience to remember. That said if you are less experienced but keen to learn and develop your skills, we’d still be interested in hearing from you. A brilliant team; a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Brilliant employee recognition programs, incentives and rewards WSET and management development program Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across ALL of our restaurants and bars Employee assistance helpline 24/7 are
Recruitment Role This role will offer you the first step towards building a fulfilling career in the thriving recruitment industry. To succeed in this role, you’ll need to be an excellent judge of character, be able to think on your feet to match candidates to relevant job opportunities quickly and effectively. You should also be a confident communicator, as this role will involve constant interaction with a range of different people and personalities both on the phone and face to face. The Role: · Sourcing job applicants from the database and exploring employment opportunities · Contacting candidates to arrange interviews via telephone and email · Establishing contacts to help build a client database · Add new vacancies to the job board and ensure the accuracy of the advert and to maximise applications · Send out interview confirmations and job descriptions via email · Register candidates that may be looking for temporary or permanent work · Reference checking and vetting all candidates following registration · Taking incoming calls to the office via the phone system and passing calls to relevant staff · You will assess and interview candidates to build a clear picture of their career goals and noting their experience · Represent us at local and national recruitment related events Desired Skills and Experience: · Worked in a similar sales environment · Be confident working in a fast-paced environment · Excellent organisational skills · Ability to communicate professionally · Ability to use initiative and willingness to learn · Strong MS Office and bespoke software skills Salary - Range £18,000 - £21,000 (Dependant on experience + Bonuses) Car park available Apply
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Job Title: Business Development Executive (SOC Code: 3554) Location: Vy’s Nails, 234 Baker Street, London, NW1 5RT Employment Type: Full-Time Working hours: 37.5 hours per week Salary: £41,700 - £43,000 per year Reports To: The Director About Us Vy’s Nails is a well-established beauty salon in the heart of Baker Street, offering high-quality nail and beauty treatments in a welcoming, professional environment. With a loyal client base, experienced technicians, and a reputation for excellence, we're now looking for a dynamic Salon Manager to lead and support our growing team of 5 professionals and take our customer experience to the next level. Role Summary We are looking for a dynamic and strategic Business Development Executive to drive the commercial growth of our salon. The successful candidate will be responsible for identifying and pursuing new business opportunities, strengthening client relationships, and enhancing brand visibility across digital and physical platforms. This role is pivotal in expanding Vy's Nails’ market presence, increasing customer acquisition, and supporting strategic partnerships that align with the brand’s vision. Key Responsibilities Market Expansion & Lead Generation Identify and pursue new revenue streams, B2C and B2B (e.g. corporate packages, influencer partnerships, local collaborations) Research local market trends and competitor activity to inform strategic decision-making Generate and qualify leads via outreach, referrals, and marketing campaigns Sales & Client Relationship Management Manage relationships with prospective and existing clients to foster loyalty and repeat business Promote salon services, bespoke offerings, and seasonal campaigns through consultative selling Collaborate with front-of-house staff to develop and refine upselling techniques Brand & Marketing Strategy Work with the Director and Marketing Coordinator to plan and implement promotional activities, including social media and local advertising Drive digital growth by leveraging platforms such as Instagram, Facebook, and Fresha to increase engagement and conversion Analyse the performance of campaigns using KPIs to refine strategies for client acquisition and retention Partnership & Community Engagement Forge meaningful partnerships with local businesses, influencers, and event organisers Represent Vy's Nails at local networking events and beauty expos to build visibility and trust Develop and manage loyalty programmes, referral incentives, and exclusive offers Data, Reporting & Compliance Maintain accurate records of client interactions, conversion rates, and financial forecasts Provide regular reports on sales pipeline, conversion metrics, and campaign results to senior management Ensure business development activities adhere to relevant commercial and data regulations Candidate Requirements Proven experience in business development, sales, or marketing—preferably within the beauty, retail, or luxury service sectors Excellent interpersonal and communication skills, with a persuasive, client-focused mindset Strategic thinker with strong commercial awareness and an understanding of consumer behaviour Energetic, self-motivated, and able to work independently as well as part of a team Familiarity with salon software platforms such as Fresha is a plus Knowledge of nail and beauty industry trends is desirable but not essential What We Offer Competitive salary with potential for performance-based bonuses A supportive, friendly, and professional working environment Opportunity to shape and grow with the business Staff discounts on treatments and products 28 holiday days Job Type: Full-time Pay: £41,700.00-£43,000.00 per year Work Location: In person
We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills The position is full time, five days a week. Sunday + Monday fixed weekly OFF The salary up to £49K / £53K per year depending on experience is including service charge and based on 50 hours per week. Paid hourly up to £19 / £21. Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers, markets and hospitality events regular visits.
Chef de Partie – Sael Location: 1 St James’s Market, London SW1Y 4QQ Salary: From £34,000 per annum (full-time, permanent) Indeed About the Role & Restaurant Sael is a contemporary British brasserie led by Michelin-starred chef Jason Atherton and co-director Irha Atherton, housed in the iconic St James’s Market. The restaurant showcases exclusively British ingredients and décor to pay tribute to its prime location in central London Indeed Caterer The Times . Key Benefits & Employee Perks 28 days of annual leave, increasing annually up to 33 days Complimentary meals while on shift Generous staff food and beverage discounts Company pension Access to company events and team days out Robust career development and professional training opportunities Indeed What They're Looking For A motivated culinary professional with: A passion for cooking and detailed presentation skills Ideally, previous experience as a Chef de Partie (or equivalent station chef experience) Strong teamwork and willingness to learn under mentorship Indeed Why the Role Stands Out Prestige & Vision: Sael reflects British culinary heritage through refined, stylish dishes—praised as “one of London’s great eating rooms” by critics The Times Supportive Growth Environment: Working within The Social Company group, founded by Jason Atherton, offers a pathway to development across an esteemed collection of venues including City Social, Little Social, and Berners Tavern Balanced Lifestyle: Attractive benefits like increasing holiday allowance and supportive team culture make this more than just a job—it’s a workplace that values its staff.
About Heard Heard is a new smashed burger concept from two Michelin-starred chef Jordan Bailey, created to take an everyday classic and make it exceptional. After years in fine dining, Jordan brings chef-level skill, bold flavour, and premium ingredients to smash burgers - served fast and without compromise. Following a year touring the UK’s biggest events, Heard has landed in Borough with its first restaurant, pairing signature burgers and beef salt fries with low-intervention wines and local craft beers. Heard is on a mission to redefine fast-casual dining. Role Overview As Assistant manager, you’ll be the right hand of the general manager- leading the team, ensuring exceptional guest experiences, and driving performance across service, operations and financials. You’ll set the tone for energy, quality, and culture every shift, working closely with central teams to bring the Heard vision to life. Key Responsibilities Lead the team to consistently deliver high-energy, high-quality service with speed, warmth, and precision. Build, coach and retain a high-performing team who embody Heard’s values. Own daily briefings and ensure everyone is aligned on service standards, product knowledge, and goals. Create a welcoming, professional environment where guests and staff feel genuinely cared for. Collaborate with the culinary, ops and marketing teams to improve performance, guest experience, and site-level execution. What You’ll Bring Proven experience Excellent leadership and coaching skills - you know how to get the best out of a team. Strong proven understanding of hospitality operations - confident with P&L, stock, scheduling, and compliance. Calm under pressure, solutions-focused, and obsessed with delivering great What We Offer £40,000 - 45,000 per annum including service charge (DOE) 5.6 weeks paid holiday (inclusive of public holidays) Free meals during shifts Staff discounts and socials Direct involvement in shaping one of London’s most exciting food brands Ongoing training and internal progression opportunities Why Work With Us Career Progression - Clear pathways and internal promotion opportunities Competitive Compensation - Competitive pay and transparent tronc Work-Life Balance - Respectful rota planning and fair scheduling Development Opportunities - Ongoing learning and leadership exposure Inclusive Culture - Diverse, welcoming, and people-first environment