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Take the helm as GM and create the kind of Megan's moments guests can't wait to come back for.We're looking for a powerhouse GM to take the lead at one of our much-loved neighbourhood restaurants.If you thrive in a fast-paced environment, love a buzzing floor, and can keep a team energised through e

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Hounslow Safe Space, Mental Health Crisis Alternative Service. Sounds great, what will I be doing? In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users. Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Hounslow Safe Space, Mental Health Crisis Alternative Service. Sounds great, what will I be doing? In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users. Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are on the hunt for a Maintenance Manager to help keep our restaurants safe, sharp, and running smoothly, so our teams can focus on delivering the bold Popeyes experience our guests know and love. \n\n As our Maintenance Manager, you will play a key role in supporting maintenance operations across our growing restaurant estate. You’ll work closely with the Head of Maintenance, Operations teams and external contractors to manage planned and reactive maintenance, support refurbishments, and drive continuous improvement across the estate. \n\n We are hiring a Head of Maintenance and a Maintenance Manager currently into Popeyes \n\n If you’re an experienced maintenance or facilities professional with a hands-on approach, strong contractor management skills, and a passion for keeping sites running smoothly in a fast-paced, multi-site environment, we’d love to hear from you. \n\n What you’ll do here: \n\n • Coordinate planned preventative maintenance and reactive maintenance across the restaurant estate, using Access Maintain/Pronott \n• Ensure restaurants are maintained to company, safety, compliance and brand standards \n• Support rapid responses to maintenance issues, helping to minimise operational disruption and equipment downtime \n• Carry out regular site visits and audits to identify maintenance risks and improvement opportunities \n• Manage relationships with contractors and service providers, including attendance, quotations, work completion and SLA performance \n• Support statutory maintenance and health & safety compliance, ensuring records, certifications and documentation are accurate and up to date \n• Identify commercial efficiencies, support supplier tendering and negotiations, and help manage maintenance budgets \n• Support site refurbishment programmes, working closely with Operations to maximise budget utilisation \n• Maintain maintenance systems, trackers and reporting tools, monitoring KPIs and recurring issues \n\n What we’re looking for: \n\n • Experience in a maintenance or facilities management role within a multi-site hospitality, retail, leisure or similar fast-paced environment \n• Experience coordinating contractors, reactive maintenance activity and planned preventative maintenance \n• Good understanding of building maintenance, commercial kitchen equipment and UK maintenance compliance requirements \n• Experience using maintenance management systems and reporting tools \n• Strong communication and stakeholder management skills \n• Commercial awareness with a good cost-control mindset \n• Relevant facilities management or maintenance qualifications would be a bonus \n\n Who you’ll be: \n\n • Organised and proactive \n• Practical and hands-on \n• A confident problem solver \n• Calm under pressure \n• Comfortable managing multiple priorities \n• A strong communicator \n• Solutions-focused and commercially aware \n• Confident working independently and collaboratively with internal teams and external partners \n\n Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self, and everyone belongs. That’s why we assess each application on the ability to do the job and nothing else.

• Heartwood Collection \n \nRecruitment Manager \n\n We're now looking for an experienced and people-focused Recruitment Manager to join our Recruitment team and help attract exceptional talent across our growing business. \n\n This is a fantastic opportunity for someone who thrives in a fast-paced hospitality environment and enjoys building strong relationships, improving recruitment processes, and delivering an outstanding candidate experience. \n\n The role will be hybrid working from sites and some work from home, but you will also need to be commutable weekly to our Head Office, based in Teddington, Middlesex. \n\n Recruitment Manager - The Role \n\n Reporting to the Head of Recruitment, you'll play a key role in supporting the continued growth of the business by attracting, engaging, and hiring high-quality talent across Management and Chef roles. \n\n Working closely with Operations teams and Site Managers, you'll manage the end-to-end recruitment process across multiple sites, build strong talent pipelines, and support recruitment initiatives that help us continue to grow successfully. \n\n This role offers a great balance of strategic thinking and hands-on delivery within a collaborative and high-performing People Team. \n\n\n\t • What You'll Be DoingManaging end-to-end recruitment for Management and Chef vacancies across the Group\n\t, • Building proactive talent pipelines through sourcing, networking, referrals, advertising, and direct approaches\n\t, • Partnering closely with Operations teams to understand hiring priorities and succession opportunities\n\t, • Supporting Site Managers and Head Chefs with recruitment best practices and hiring guidance\n\t, • Managing and optimising recruitment systems and ATS usage across the business\n\t, • Monitoring recruitment activity, reporting on KPIs, and supporting continuous improvement initiatives\n\t, • Supporting employer branding activity and helping promote Heartwood Collection across social media and recruitment channels\n\t, • Contributing to recruitment projects and process improvements that support business growth\n\n\n Recruitment Manager - About You \n\n We're looking for someone energetic, organised, and commercially aware, with a genuine passion for hospitality recruitment. \n\n You'll ideally have: \n\n\n\t • Minimum of 2 years of experience in hospitality recruitment, preferably in-house\n\t, • Experience recruiting Management and/or Chef roles within a multi-site environment\n\t, • Strong stakeholder management and relationship-building skills\n\t, • A proactive and solutions-focused approach\n\t, • Experience managing multiple vacancies and priorities in a fast-paced environment\n\t, • Confidence using ATS platforms and recruitment systems\n\t, • Strong organisational and communication skills\n\t, • A collaborative, hands-on attitude and a genuine passion for finding great people\n\n\n Recruitment Manager - What's on Offer \n\n\n\t • Competitive salary plus eligibility for Head Office bonus\n\t, • Laptop and Mobile Phone\n\t, • The Pantry - 100's of retailers and experience discounts through Reward Gateway\n\t, • 50% off food at all Heartwood Collection Sites\n\t, • Friends and Family discount of 20% off food at all Heartwood Collection Sites\n\t, • Discount room rates in our Inns\n\t, • Enhanced Maternity & Paternity package\n\t, • 25 days of holiday\n\t, • Additional holiday- option to buy an extra 5 days holiday per year\n\t, • A thoughtful gift to celebrate your birthday\n\t, • Employee Assistance Program with Hospitality Action\n\t, • Cycle to Work Scheme\n\t, • Instant access to pay you have already earned through EarlyPay\n\n\n Why Join Heartwood Collection? \n\n Heartwood Collection is one of the UK's fastest-growing hospitality groups, operating across two award-winning brands: Heartwood Inns and Brasserie Blanc. Backed by Alchemy Partners, we are on an exciting growth journey with ambitious expansion plans across our pubs, restaurants, and rooms portfolio. \n\n This is an exciting time to join a growing hospitality business with ambitious plans, a strong people culture, and genuine opportunities for development and progression. \n\n You'll be part of a supportive and collaborative team where your ideas, energy, and contributions will make a real impact.

We're Popeyes UK&I, a Times Top 100 ranked company / great place to work and Happiest Place to work, and we’re building the most loved chicken brand in the country — and that’s where you come in! \n\n We’re on the lookout for passionate Shift Supervisors who are ready to step up and lead from the front. You’ll be a confident operator who thrives in a fast-paced environment, supporting the management team and owning your shift to deliver results across people, product, and guest experience. \n\n\n What You’ll Get: \n\n ● Hourly rate of £12.75, increasing to £13.25 with £0.50 premium when acting as Duty Manager \n● £1000 referral bonus \n● Flexible schedules that work around you \n● Free meals on shift + discount when your not working \n● Employee perks including gym + retail discounts, tech scheme \n● Career development and progression opportunities supported through our Popeyes University dedicated learning platform \n\n\n What you’ll do here: \n\n • Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards \n• Support your management team in hitting performance goals and driving results \n• Lead pre-shift briefings and keep your team aligned, focused, and energised \n• Be the role model — set the tone, keep standards high, and lead from the front \n• Create a fun, inclusive environment where both team and guests feel the energy \n• Coach, train, and develop your team — building future leaders \n• Ensure full compliance with food safety (HACCP), health & safety, and company standards \n• Take ownership of your shift performance — labour, flow, and service \n• Bring the fun and keep the energy high, the service smooth, and the culture poppin’ \n\n\n What you’ll bring to the table: \n\n ● Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable) \n● A lead-from-the-front mindset — you’re hands-on and support your team at all times \n● Passion for people — you know great results come from great teams \n● Confidence in managing standards, compliance, and food safety \n● Strong communication skills and the ability to motivate a team \n● The ability to stay calm, organised, and focused in a busy environment \n● A hunger to grow and develop — this is your pathway into management \n\n\n At Popeyes, everyone counts. It’s one of our core values and sits at the heart of everything we do. We’re committed to building diverse, inclusive teams where people feel valued and can be their true selves. \n\n We assess every application based on potential and ability — nothing else.

Finance Manager - 18-month contract in Richmond £70,000 - £75,000 plus 10k bonus Your new company:You’ll be joining a well-established, international organisation with a strong UK presence and a highly regarded finance function. The business operates within a fast-paced, commercially driven environment and places real value on collaboration, accuracy and continuous improvement. Based in Richmond, this role offers the opportunity to work closely with both UK and international stakeholders, and an international parent company. Your new role: As Finance Manager on an 18-month fixed-term contract, you will take ownership of the day-to-day accounting for this arm of the business, playing a pivotal role in ensuring accurate financial reporting and robust controls. Reporting to the Financial Controller, you will manage and mentor a Financial Accountant, oversee monthly close activities, and support the wider finance team. Your responsibilities will include preparing and reviewing monthly management accounts, balance sheet reconciliations and journals, managing invoicing and stock/sales accounting, and leading on quarterly reporting to Group HO. You’ll also take the lead on year-end audit and tax queries, support stock processes and work closely with sales and procurement teams. Alongside core responsibilities, you’ll be encouraged to drive improvements, strengthen controls and contribute to ad-hoc financial analysis for senior leadership. What you’ll need to succeed: To be successful in this role, you’ll be a qualified accountant (ACA or ACCA) with a minimum of three years’ post-qualification experience gained in an industry environment. You’ll bring a strong technical accounting background, excellent organisational skills and the confidence to manage competing priorities in a deadline-driven setting. You’ll be a proactive, hands-on manager who enjoys owning processes, mentoring others and building effective relationships across the business. Strong communication skills are essential, as is the ability to work independently, remain calm under pressure and flex when required to meet business demands. You will need to be immediately available or on short notice. What you’ll get in return: In return, you’ll receive a competitive salary and the chance to secure a high-profile Finance Manager role within a respected organisation. This position offers excellent exposure to senior stakeholders and international reporting, along with the opportunity to make a tangible impact during the contract period. You’ll gain valuable leadership experience, broaden your commercial exposure and work as part of a supportive and collaborative finance team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4790987

Customer Service Assistant - Feltham Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain-it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. The Role As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority. Skills You Need • Determined, enthusiastic, and able to work in a fast-paced environment, • Excellent customer service, communication skills, and a "nothing is too much trouble" attitude, • Fully flexible, including evenings and weekends, • Approachable, helpful, organised, strong attention to detail and a strong team player Our Fantastic Benefits • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family and friends, • Free Food (when working 6+ hours), • Enhanced Maternity, Paternity, Adoption leave, • Medicash, • Employee Assistance Programme, • Free counselling, • Life assurance (2x annual salary), • Long Service Awards, • Recommend a Friend Scheme, • On the Spot Rewards Career Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.

We’re hiring a senior content and communications exec to create engaging, social‑first content that brings our brand personality to life across platforms. You’ll be in charge of fuelling our channels with content that drives engagement, awareness and brand love, while doing hands‑on filming, shooting and editing and also gaining exposure to the wider communications team. \n\n This is a brilliant opportunity for someone with solid creator skills who wants to grow into broader social, PR and brand experience over time. The backend elements of the role – scheduling, reporting and admin – are designed to be learned on the job. The key skill we’re hiring for is confident, creative content creation! \n\n Note: This is a freelance role \n\n What you’ll do here \n\n Content Creation \n\n\n\t • \n\t Film, shoot and edit engaging, social‑first content across campaigns, launches and reactive brand moments, capturing short‑form video, photography and behind‑the‑scenes content \n\t\n\n\n\n\t • \n\t Work closely with the Social Media Manager and wider brand team to bring content ideas to life quickly and effectively \n\t\n\n\n\n\t • \n\t Ensure all content feels on‑brand, culturally relevant and platform‑native \n\t\n\n\n\n\t • \n\t Edit content for multiple formats, adapting pacing, structure and style per channel \n\t\n\n\n PR & Influencer Support \n\n\n\t • \n\t Write, build and pitch new opening announcements to regional media \n\t\n\n\n\n\t • \n\t Support influencer activity with briefing, content capture, reviews and asset delivery and influencer coordination and campaign logistics where required \n\t\n\n\n\n\t • \n\t Help track coverage and reporting across PR activity \n\t\n\t • \n\t Stay close to social and creator trends, using them where they make sense for the brand \n\t\n\n\n Social Channel Support & Execution \n\n\n\t • \n\t Support the Social and PR Manager with uploading, scheduling and publishing content \n\t\n\n\n\n\t • \n\t Assist with content calendars, asset organisation and day‑to‑day execution \n\t\n\n\n\n\t • \n\t Monitor performance and support reporting, pulling together insights and learnings, flagging trends, reactive opportunities and content ideas \n\t\n\n\n What you’ll have done \n\n\n\t • \n\t Strong experience in social, including content creation and editing for various social channels \n\t\n\n\n\n\t • \n\t Experience with social content for campaigns, launches and reactive brand moments \n\t\n\n\n\n\t • \n\t Exposure to or an interest in PR or related fields \n\t\n\n\n\n\t • \n\t Strong written and verbal communications skills \n\t\n\n\n\n\t • \n\t A keen eye for content and storytelling \n\t\n\n\n\n\t • \n\t Familiar with social media platforms and scheduling tools \n\t\n\n\n\n\t • \n\t Highly organised and able to work in a fast paced, hyper growth environment \n\t\n\n\n At Popeyes everyone counts, it’s one of our values and something that sits at the core of who we are. We believe inclusivity and respect are at the heart of all we do and we strive to create a place where everyone can be their true self. This is why we assess each application on the aptitude to do the job and nothing else.

Hands on Management Accountant interim opportunity in SW London with a reputable FMCG business Your new company A fast-paced, consumer-focused retail business operating across multi-channel platforms, combining strong brand identity with complex operations and a heavy emphasis on accurate financial control and reporting. Your new role This organisation is seeking a hands-on, technically strong Management Accountant to join the finance team on an interim basis, with the clear potential for the role to convert to permanent. This is a well-rounded role offering end-to-end ownership of management accounts, ideal for someone who enjoys being close to the numbers and operating in a fast-paced, commercial retail environment.You will take responsibility for the full month-end process, working closely with senior finance and wider business stakeholders to ensure accurate reporting, strong controls, and meaningful financial insight. • Full ownership of the end-to-end monthly management accounts process, ensuring accurate and timely delivery., • Preparation and posting of accruals, prepayments, journals, and reclassifications., • Production and review of P&L reporting, including variance analysis and clear commentary., • Ownership of balance sheet reconciliations, investigating and resolving discrepancies., • Support budgeting and forecasting processes, including analysis against actuals., • Partner with operational and commercial teams to support cost control and financial understanding., • Maintain robust financial controls and ensure audit-ready documentation., • Support year-end audit, preparing schedules and responding to auditor queries., • Identify and implement process improvements to enhance efficiency and reporting quality., • Support ad-hoc financial analysis and projects as required. What you'll need to succeed • Part-qualified or finalist accountant (ACCA, CIMA, ACA)., • Strong technical accounting foundation with hands-on experience of month-end close., • Comfortable owning management accounts in a fast-paced, transactional environment., • Confident working with accruals, prepayments, journals, and reconciliations., • Detail-driven, proactive, and able to work to tight deadlines., • Strong Excel skills and experience working with finance systems, Microsoft NAV would be a plus., • A collaborative communicator who can work effectively with non-finance stakeholders., • Available for an interim assignment and open to a permanent job if the opportunity arises.What you'll get in return, • Immediate ownership and responsibility, • High exposure across the finance function, • Opportunity to prove yourself in an interim role with a view to permanence, • Join a well-known, dynamic retail brand with a strong commercial focusWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4795971

Our client are seeking a proactive and organised Customer Operations Executive to join their growing team. This is a varied role supporting customer service, sales administration, order processing, and logistics coordination across UK and Irish accounts. Key Responsibilities • Managing customer enquiries via phone and email, • Processing customer orders and supporting order fulfilment, • Coordinating with sales teams, warehouses, and customers, • Handling invoicing, shipping, and operational administration, • Supporting sales reporting and maintaining internal records, • Resolving stock and shipping queries Key attributes • Previous experience within customer service, administration, sales support, or operations, • Strong organisational skills and attention to detail, • Confident communication and relationship-building skills, • Ability to manage multiple tasks in a fast-paced environment, • Good knowledge of Microsoft Office, including Excel and Outlook, • Experience with order processing, logistics, ecommerce, or ERP systems, • Shipping or warehouse coordination experience (desirable) Benefits • It’s now 25 days plus BH and yes as stands save 3 for Xmas., • Contributory pension and Medicash membership (following completion of a 3-month probationary period). Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson

Manpower are currently seeking an interim Customer Collaboration Specialist – Supply Chain, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, to become an integral part of their fast-paced FMCG environment. The position is based at Kingston Upon Thames. This is a full-time temporary role for 12 Months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £44,625 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE The Customer Collaboration Specialist is the supply chain face of Unilever to our customers. The ultimate goal of the role is to make Unilever the preferred supplier that our customers want to work with. Role holders are primarily responsible for working with our customers on forecasting & events to improve Unilever’s customer relationships through delivery of brilliant service levels, OSA & Forecast Accuracy. This role is geared towards focussing on the future, including planning of the mid-term promotion and events horizon (30 to 90 days) and range change planning (up to 12 months out), with some intervention in the immediate term where needed. Role holders are expected to use their knowledge of customer and Unilever supply chains to influence decision making on initiatives that add value to Unilever and the customers. RESPONSIBILITIES / KEY DELIVERABLES Operations & Systems Forecasting • Provide customer-specific insights & recommendations based on analysis & collaborative discussions (such as 30-60-90 forums) to positively influence the forecast accuracy & bias of promotional volumes within Unilever and with customers., • Owns the volume phasing of promotions, using data and insights to improve forecast accuracy and bias., • Owns inputs to short-term amendments to the forecast and is expected to align with relevant stakeholders on ability to fulfil., • Support in review of customer-specific baseline forecast, providing insights & recommendations to CAM, Demand Planning & customers. Order to Deliver • Provide information & input to customer execution teams to inform short-term decision-making process., • Management & planning of exceptional events (such as shippers, gifting, WIGIGs, range reviews, etc) to facilitate effective execution by O2D teams. Systems that a role holder would be expected to use or interpret includes but is not limited to – SAP, RTVA, PowerBI, MS Office, TPM, TPA, customer portals. Projects, Innovation & Capabilities • Leads small scale customer projects that help Unilever stand out vs other suppliers (knows as “podium plays” – i.e. they put Unilever on the podium. E.g helping a customer to test and launch a new system)., • Work with the Customer Innovation Leaders on larger scale customer projects to land with the customer in a joined up way., • Collaborate with customer to ensure correct set up of NPD, including master data, phasing, and first-order management., • Supports relevant internal and external stakeholders on technology, process or business changes., • Provides guidance and support to CD and other stakeholders on the feasibility and execution of initiatives. Continuous Improvement & Problem Solving • Review compliance with logistics trade terms and identify opportunities to improve with customers. This includes analysis of order patterns, load fill, volumes, full pallets, order amendments, etc., • Analysis of service / OSA losses to determine key trends & chronic problems, working with stakeholders to improve availability., • Identify savings opportunities and work with internal and external stakeholders on planning and execution., • Analysis of AGS results to create & execute of plans for future improvements with customers alongside other stakeholders., • Collaborates with third parties and internal stakeholders to influence the continuous improvement of reports, processes and ways of working pertinent to this role & its interfaces. External Communications & Relations • Act as the supply chain face of Unilever to our customers., • Understanding the needs of retail customers, be the voice of the customer internally and develop relationships with key customer contacts., • Lead communication to customer on service performance & incidents, proactive sharing of potential supply risks and associated mitigations., • Expected to visit customer offices and sites on a frequent basis (up to once per week) to develop face-to-face relationships and improved understanding of their issues and opportunities., • Build relationships to positively influence customer behaviour in line with Unilever’s operational & leadership expectations. Line Management & Coaching • Training & coaching for new CCS starters may be an expectation of this role., • This role may be expected to coach / educate CAMs on forecasting & supply chain fundamentals. WHAT YOU NEED TO SUCCEED Minimum Requirements • A customer-focused mindset, seeking to exceed their expectations where possible., • Willing and able to travel to meet customers., • Strong internal and external stakeholder management., • Excellent quantitative analytical skills., • Proficiency in English & Maths., • Strong communication and interpersonal skills, with ability to adapt style to influence stakeholders., • Strong problem-solving skills and an ability to think logically., • The ability to stay calm & focused in fast-paced, high-pressure situations., • Ability to manage time effectively, well organised, planning workload and being able to focus on future promotions and events rather than get distracted with the issues of today., • A proactive mindset, seeking to avoid problems before they arise., • Comfortable holding others to account and in having challenging conversations. Ideal Requirements • Advanced skillset in Microsoft Excel., • Experience working with retail customers., • Experience with SAP or other ERP software., • Experience working in logistics, planning or commercial roles., • An understanding of basic financial / commercial measures and how supply chain roles can influence them., • A solid grasp of supply chain fundamentals. KEY INTERACTIONS • Customer – Commercial & Supply contacts, • CD - Customer Account Managers & Customer Business Managers, • Customer Experience - Customer Execution Specialists, OFCLs, • Planning - Demand and Supply Planning Teams, • Customer Planners & Customer Experience Analysts, • Subject Matter Experts, • Logistics, • Pricing Teams

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Operations Coordinator position is responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. Essential Job Functions • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world., • Prepares documents necessary to complete export, import and customs clearance process, • Track and trace cargo as necessary to insure proper movement and delivery., • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing, • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)., • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution., • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight., • KPI adherence – DNI / LNR / Cost accuracy / ROTP, • Ensure Compliance in line with company standers., • Other Duties as assigned. Education & Experience: • 2 years experience in freight operations, logistics, or a related field. Physical Duties & Requirements • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components, • Sitting for extended periods of time, • Walking within the warehouse and inspecting freight Other Skills & Abilities • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports., • Must have strong verbal and written communication skills., • The ability to work in a fast-paced environment., • Strong organizational skills are required, due to the high volume and demands of the position., • Strong knowledge of Microsoft word and excel., • Other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Title: Picture Editor Location: Wimbledon (hybrid working - 4 days onsite) Temp to Perm Job Description As Picture Editor, you will oversee the daily management of the picture desk, ensuring the highest standards of image research, sourcing, editing, and licensing across our print and digital platforms. You will play a pivotal role in maintaining the visual identity of company's publications and supporting the creative needs of our events and commercial teams. Key Responsibilities • Image Management: Research, source, and edit high-resolution images for print titles, including company's magazine (UK and US editions), supporting supplements, and company's website., • Project Leadership: Take the lead on the annual SuperYachts book and Interiors Book, collaborating with the Art Director to deliver exceptional visual content., • Licensing & Budgeting: Negotiate fees and licenses with external image suppliers, ensuring all images are correctly licensed and within budget., • Team Collaboration: Support the art department in executing print products, photo shoots, and special projects., • Digital Support: React to image requests from the BI Digital Team, ensuring images are licensed for online use and correctly credited., • Reporting & Administration: Produce monthly usage reports for image suppliers, collate invoices, and manage the image proof folder., • Creative Contribution: Offer input to creative meetings, share ideas, and contribute to the brand’s visual storytelling. Qualifications • Proven experience in picture editing, image research, and licensing., • Strong negotiation skills and budget management expertise., • Proficiency in image editing software and digital asset management., • Excellent organisational and communication skills., • Ability to work collaboratively in a fast-paced environment., • Experience in luxury publishing is a MUST

Manpower are currently seeking an interim Trade Marketing Executive (Ice Cream), to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £47,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Travel will be required to customers across the UK, and candidates must have their own vehicle. Travel demands are particularly high in Q1. As the Trade Marketing Executive your purpose will be to support the Trade Marketing leads and together you will become the expert in both online and offline trade marketing. You will be pivotal in building our brands presence through B2B customers, trade and wholesalers working with the brand managers, sales managers, and customers to support & execute trade shows with best-in-class activations, experiences and communications which really add value to our brands, the business owner and the wholesaler/customer. Key Responsibilities • Develop & execute the full year Trade marketing calendar., • Effectively communicate promotions, core brands, new flavours and campaigns throughout the year., • Work directly with wholesalers and execute trade media campaigns via traditional channels (Trade & wholesaler shows, events, brochures, print) and digital channels using DCOM, ensuring strong delivery against commercial objectives., • Support Channel Marketing activity, including planning and execution of channel shows, trade events and customer activations to drive brand visibility, engagement and sales within key OOH channels., • Continuously monitor performance of trade marketing activities, tracking KPIs and ROI, and optimise for better results whilst staying informed on competitor activity and market trends., • Build strong relationships with Brand and Sales teams to ensure plans are commercially aligned and effectively delivered., • Manage the artwork process with external agency to ensure campaigns are landed on time and in full, and explore opportunities to use AI when developing the artwork that result in efficiencies, • Support budget management and contribute to forecasting and ROI tracking, ensuring trade investment is optimised to deliver against sales and growth targets. Key Requirements • Must have experience in Trade, with a solid understanding of Trade and the B2B environment. Experience in Food Service or FMCG desirable but not essential., • Strong organisational and project management capabilities, with a proven ability to prioritise effectively and deliver against timelines in a disciplined manner, • Ability to work in a fast-paced environment that requires flexibility & travelling to Trade shows and customer events. Must have access to own vehicle for travel., • Excellent communication skills, including strong presentation and influencing abilities, • Proven experience working closely with customers, with a strong customer-centric mindset and focus on delivering exceptional customer outcomes, • Ability to work both independently and as a team member, and an ability to form long lasting working relationships with a variety of people across all business functions, • A bias for action and simplicity in processes and interactions., • Strong commercial acumen, with proven ability to manage budgets effectively and drive value-focused decision making, • Strategic thinker with a strong ownership mindset, skilled at leading cross-functional teams to deliver results, and highly adaptable in dynamic, changing environments Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Manpower are currently seeking an interim Stock Availability Specialist to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to start ASAP and to run for 12 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. This role is to ensure the effective management and supply of all SKUs within a designated business group. This role works closely with the business group planning team, sales, and order fulfilment to ensure that forecasted quantities are supplied in alignment with the phased forecast. The Stock Availability Specialist plays a critical role in coordinating supply chain activities to optimize inventory levels, minimize stockouts, and maximize service levels for customers. The Stock Availability Specialist proactively engages in order fulfilment activities, collaborating with the order fulfilment team to address demand changes and ensure timely deliveries. Additionally, this role identifies and implements process improvement opportunities to enhance the efficiency of stock management and overall supply chain performance. By ensuring product availability, the specialist supports business goals and contributes to an exceptional customer experience. RESPONSIBILITIES / KEY DELIVERABLES Operations & Systems Stock Availability Specialists typically operate on a 0-14 day horizon. S&OP • The Stock Availability Specialists work closely with planners to understand inventory levels and stock locations for SKUs in their, • Active involvement in governance of AATP system. Responsible for working with CSP & Planning to determine business rules for their, • The SAS is responsible for communicating decisions on business rules to relevant stakeholders in the business, and for transacting these rules in the, • Communicate 0-14 day supply risks to relevant stakeholders in CD and supply, • Point of contact for third parties (such as Elida) to administer business constraints in Unilever’s ERP systems, and to communicate this to relevant supply chain stakeholders in Unilever as required by service level, • Upload reason codes for service losses into AATP Order to Deliver • Short-term decision maker on whether to override AATP business rules for live The SAS will use business insights and inventory / warehouse / demand data to make decisions on whether to release stock to an order or short a customer., • Responsible for running the Back Office Process (BOP) runs three times per day to ensure AATP information is live and contemporary. Systems that a role holder would be expected to use or interpret includes but is not limited to – SAP, , PowerBI, MS Office, AATP. Continuous Improvement & Problem Solving • Expected to review service loss reason code allocation from planning and to hold them to account on accuracy of these allocations, such that accurate information is fed into continuous improvement, • Work with CD and Supply Chain colleagues to tackle repeat service problems for which they get, • Proactively communicate with CESs to ensure that AATP business rules are properly integrated with customer ordering behaviours, and to push for resolutions whereby this is not the, • Continuously monitor KPIs such as stock availability rate and order cycle time to identify areas for improvement. Third Party Communications & Relations • Liaise regularly with planning, sales, and order fulfilment teams to ensure alignment on stock availability and demand, • Maintain open lines of communication with planning and sales partners to ensure timely replenishment and mitigate, • Engage with the customer service team to address stock-related issues that affect customer orders and satisfaction., • Provide regular updates to relevant stakeholders on inventory performance and improvement Point of contact for third parties to ensure that their business supply decisions are understood and managed as per TSA, maintaining the right level of confidentiality as per SLA. Line Management & Coaching • Training & coaching for new SAS starters may be an expectation of this, • This role may be expected to coach / educate others on AATP Minimum Requirements • Strong internal and external stakeholder, • Excellent quantitative analytical, • Strong communication and interpersonal skills, with ability to adapt style to influence, • Strong problem-solving skills and an ability to think, • The ability to stay calm & focused in fast-paced, high-pressure, • Ability to manage time effectively and to plan, • A proactive mindset, seeking to avoid problems before they, • Comfortable holding others to account and in having challenging, • Willing and able to travel to meet, • A customer-focused mindset, seeking to exceed their expectations where Ideal Requirements • Advanced skillset in Microsoft, • Experience working with retail, • Experience with SAP or other ERP, • Experience working in logistics, planning or commercial, • An understanding of basic financial / commercial measures and how supply chain roles can influence, • A solid grasp of supply chain

Health & Safety Advisor West London Based (Hybrid) £42,000 - £45,000 Full-time, Permanent Step into a role where safety underpins one of the world’s most renowned FMCG brands. A leading international FMCG business is seeking a Health & Safety Advisor to support its EMEA operations. This is not a static, site-based role. It’s a regional position offering real breadth, influence, and visibility across a complex, fast-paced international environment. The Opportunity You’ll play a key role in shaping and delivering health & safety strategy across EMEA, supporting a diverse mix of environments – from corporate offices and manufacturing partners to high-profile events and activations. Operating as a trusted advisor, you’ll work closely with stakeholders across multiple countries, ensuring standards are not only met, but continuously improved. Key Responsibilities • Act as the H&S subject matter expert across EMEA operations, • Lead audits, risk assessments, incident investigations, and compliance activity, • Support the development and rollout of EMEA-wide H&S frameworks and systems, • Drive a proactive safety culture through coaching, engagement, and behavioural change, • Partner with internal teams and external providers to ensure best-in-class standards, • Support and develop local H&S coordinators across the region, • Travel across EMEA to support sites, partners, and key initiatives, • Apply understanding across manufacturing, logistics, and/or events environments What We’re Looking For • NEBOSH General Certificate (or equivalent Level 3 qualification), • Proven experience in a multi-site or international H&S role, • Strong working knowledge of H&S legislation and compliance frameworks, • Confident communicator, able to influence at all levels, • Pragmatic, solutions-focused approach with strong attention to detail, • Full UK driving licence and flexibility to travel across EMEA Apply now or get in touch to learn more...

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. PURPOSE OF THE ROLE The Supply Chain Planner plays a pivotal role in ensuring the seamless flow of stock through effective planning, purchasing, and replenishment activities. Reporting into the Supply Chain Senior Planner, collaborating closely with suppliers and internal teams, the role aims to optimise sales, stockholding, and profitability across assigned categories. Acting as a key driver of the supply chain strategy, the Planner supports team members, contributes to key projects, and ensures the efficient execution of replenishment activities to meet business objectives. RESPONSIBILITIES • Stock Management: Oversee stock intake and replenishment for assigned departments or brands, ensuring KPIs are met., • Forecasting & Planning: Collaborate with suppliers to forecast demand and plan stock requirements to maximise availability., • System Optimisation: Manage and maintain replenishment systems for optimal stock management and accurate reporting., • Stakeholder Collaboration: Work closely with Procurement, Logistics, and Retail Operations teams to align replenishment activities across the supply chain., • Team Support: Coach and delegate tasks to Assistant Planners, ensuring effective team performance., • Project Involvement: Support the Supply Chain Manager in implementing category strategies and contributing to key projects. WHAT WE’RE LOOKING FOR: • Commercially minded Merchandiser/Supply Chain professional, with previous experience of Assortment & Range Change Management of both branded & own label product, • Proven experience of working with high volume SKU counts, Vendor Management. Experience within Gifting, Toys & Stationary is desirable, • Strong analytical and numerical abilities, with advanced proficiency in Excel and supply chain systems, SAP Retail and Power BI, • Proven skills in planning, organising, and prioritising., • Advanced proficiency in Excel and strong numerical/analytical abilities., • Experience with merchandising/replenishment systems, ideally JDA or SAP Retail, and use of Power BI. SAP F&R, JDA., • Detailed orientated, commercially aware, and capable of working effectively in a high pressure fast paced environment. We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.

Customer Solutions Manager Kingston upon Thames £50,000 + Package Social Housing Maintenance Contractor Outline of Role: We are currently recruiting for an experienced Customer Solutions Manager to join a growing property services operation based in Kingston upon Thames. This is an excellent opportunity for a customer-focused and operationally driven professional to lead a busy call centre function while playing a key role in the coordination and planning of customer service delivery. The successful candidate will be responsible for ensuring a high-performing customer contact environment, driving service standards, and improving the overall customer experience. The role requires a proactive manager who can balance operational oversight with strong people leadership and customer-focused decision-making. Key Responsibilities: • Manage the day-to-day operations of the customer service call centre., • Lead, motivate, and develop a team of 5 call centre/customer service staff., • Monitor performance levels, KPIs, call handling standards, and customer satisfaction metrics., • Support the coordination and overall planning of customer service activities and workflows., • Work closely with operational and planning teams to ensure smooth service delivery and effective communication with residents/customers., • Handle escalated customer queries and complaints, ensuring issues are resolved efficiently and professionally., • Identify process improvement opportunities to enhance service efficiency and customer outcomes., • Ensure all customer interactions are handled in line with company standards and service expectations., • Produce reports and operational updates for senior management. About You: • Previous experience managing a customer service or call centre environment., • Strong leadership skills with experience managing and developing teams., • Excellent communication and organisational abilities., • Ability to work effectively within fast-paced property services, housing, repairs, or maintenance environments., • Strong understanding of customer service delivery and performance management., • Experience dealing with escalated complaints and complex customer situations., • Comfortable working collaboratively across multiple departments and operational teams. What’s on Offer: • £50,000 basic salary, • Attractive benefits package, • Opportunity to join a growing and supportive business, • Long-term career progression opportunities, • Dynamic and collaborative working environment Customer Solutions Manager Kingston upon Thames £50,000 + Package Social Housing Maintenance Contractor

A bit about H&H Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. Your role within the team: • We’re looking for a Digital Executive to join our team and support our global digital transformation efforts. This role will be key in driving change management, educating local market teams, and ensuring smooth adoption of our digital ecosystem strategy., • You will play a hands-on role in supporting content and data migration, Shopify admin tasks, documentation, governance, and internal communication, as well as managing small digital projects. Key Responsibilities: Change Management & Education: • Support the rollout of our global digital ecosystem strategy across markets., • Create user-friendly training materials, guides, and documentation on new digital tools and processes., • Maintain and update our Global Digital Wiki with best practices, training resources, and governance guidelines., • Assist in internal communications, keeping teams informed on new features, platform updates, and roadmap developments. Content & Data Support: • Assist with content and data migration across platforms., • Support product and other content page population to ensure consistency and accuracy., • Shopify Admin & Digital Operations:, • Manage Shopify admin settings to support local markets., • Act as a point of contact for troubleshooting and triaging issues before escalating to technical teams. Governance & Best Practice: • Ensure local markets follow digital best practice, governance frameworks, and compliance guidelines., • Work closely with digital and technical teams to monitor and maintain high digital standards across all touchpoints. Project Support & Coordination: • Take ownership of small digital projects, managing timelines, stakeholders, and deliverables., • Track and report on project progress, identifying areas for optimisation and improvement. Who You are: • 1-3 years of experience in digital marketing (CRM/Consumer centric approach), e-commerce, or digital transformation., • Experience with Shopify (or similar e-commerce platforms) is a plus., • Strong communication skills, with the ability to educate and support stakeholders., • Detail-oriented with strong organisational and project management skills., • Ability to work in a fast-paced, global environment with multiple stakeholders., • Passion for digital transformation, marketing technology, and continuous improvement. Why Join Us: • Be part of a global digital transformation journey., • Work with seven leading brands across international markets., • Gain hands-on experience across CMS, CRM, and other Marketing Technologies, • Develop skills in product management, project management, and digital operations., • Opportunity to grow within a dynamic and innovative team. Benefits: • H&H Group offers flexible, hybrid working with three days based in the Hammersmith Office and two days from home., • Class Pass Gym Membership (28 credits per month), • 30 Annual Leave days per year, • Subsidised coffee shop within the building., • 40% discount for UK Brands, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Complimentary office drinks on Thursday evenings, • Dog-friendly office. H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Gravitiq is at the forefront of the health and wellness revolution and beyond, strategically leveraging digital transformation across diverse consumer sectors like supplements, beauty, and health products. As the world increasingly embraces online channels, we empower businesses with cutting-edge technology and data-driven strategies to achieve scalable and efficient growth. We’re looking for a personable, proactive, and highly organised Office Assistant to join the team and support the Office Manager in delivering a smooth, efficient, and well-run office environment. This is a varied role that sits at the heart of the business, playing a key part in keeping day-to-day operations running seamlessly. From office administration and access management to invoice processing and coordinating essential activities, you’ll help create an organised, productive, and welcoming workplace for everyone. This is a fantastic opportunity for someone who enjoys creating structure, supporting others, and making a real impact on the day-to-day success of the business. Key Responsibilities: • Assist in the day-to-day administrative and operational activities of the office, • Maintain and monitor office supplies, ensuring adequate stock levels at all times, • Coordinate courier services and manage incoming/outgoing mail when needed, • Perform data entry, maintain accurate records, and follow up on outstanding items when required, • Support meeting coordination, including room bookings and preparation of materials, • Support internal events by preparing materials and ensuring smooth setup, • Manage office access, visitor registration, and general reception support when needed, • Liaise with vendors and service providers for office maintenance and supply orders, • Process invoices and prepare weekly expense/payment reports, • Assist with basic procurement and payment follow-ups, • Handle ad hoc tasks as assigned Skills & Competencies: • Basic accounting knowledge is an advantage, • 5+ years of experience of office admin and payment assistant role, • Solid experience in handling invoices, domestic & international payments processing, • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)., • Familiarity with collaboration tools such as Slack, Teams, Zoom, or Gmail is an advantage, • Strong communication skills, • Strong multitasking and time-management skills, • Excellent attention to detail, problem-solving and organizational skills, • Ability to work independently and collaboratively in a fast-paced environment, and changing priorities in accordance with organizational needs

Manpower are currently seeking an interim Beauty & Wellbeing Commercial Strategy and Planning Executive to work with our global FMCG client renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to start ASAP and to run for 12 months, requiring 36.25 hours per week, Monday to Friday. The role is paying up to £47,000 per annum, depending on experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Working days onsite are Monday, Tuesday and Thursday. Beauty & Wellbeing is one of Unilever’s five Business Groups, contributing 20% of total turnover and 25% of profit. The beauty market, valued at over €285 billion, is growing at 5-6%, presenting immense opportunities. Beauty UK is transforming its operations to become a more consumer-led beauty business, focusing on category growth through Purpose, Science, and Desire. Our strategy aims to enhance profitability, enabling us to invest in growth plans to gain market share in hair and skin categories. Our exciting journey to growth will require successful candidates to have a start-up mentality, agility, and an owner’s mindset, fostering a beauty culture from within. With the strength of our amazing brands (Simple, TRESemmé, Vaseline, Shea, Dove), we look forward to welcoming talented individuals like you to make this journey memorable! JOB PURPOSE The Category Strategy & Planning team are a central part of the Unilever B&W Business. With a primary focus on driving growth through customer collaboration and commercial acumen. This role is ideal for a junior sales professional looking to deepen their understanding of the fundamentals of brand and category growth along with a diverse set of markets and customers. Provide analysis and insight across a range of data sets to inform commercial strategy within and across international markets and customers. If you’re looking to make impact in the business, have a desire to bring forward the voice of the customer and thrive in data driven decision making, then this is the role for you! RESPONSIBILITIES • Support the in-year Commercial Plan delivery by providing analytical data inputs to inform short, medium and long-term decision making., • P&L Analysis to inform dynamic funding decisions., • Net Revenue Management analysis & recommendations, including pricing, mix management, Pack Price Architecture and promotional effectiveness., • Support the CSP Manager in the delivery and execution of the Strategy to enable delivery of commercial targets across the customer base., • Uphold execution standards through analysis and recommendations against core Customer Owned metrics (Distribution, Share of Shelf), • Support the Beauty & Wellbeing innovation agenda through expertise on channel, customer and market ALL ABOUT YOU Experiences & Qualifications • Previous experience in a sales or marketing role is preferred Skills • Data Analysis & Insight generation, • Presentation and Excel skills, • P&L Understanding, • Net Revenue Management, • Standards of Leadership, • (Strategic thinking; Process Thinking (Discipline); Ability to join the dots and show the big picture) Key Interfaces • Commercial Strategy and Planning team, • Customer Development, • Category Management Team, • Brand Teams, • Finance Key UL Behaviours • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions., • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience., • CONSUMER & CUSTOMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers., • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever., • AGILITY: Explores the world around them, continually learning and developing their skills. Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Operations Coordinator manages all aspects of domestic and cross-border shipments, including documentation, routing, and carrier coordination. It requires negotiating competitive freight rates, auditing invoices, and ensuring compliance with regulatory standards. Daily responsibilities include collaborating with customs brokers, supporting sales with accurate quotes, and resolving shipping issues to maintain high customer satisfaction. Building strong relationships with carriers, internal teams, and clients is essential, along with contributing to cost-saving and process improvement initiatives. This role Schedule will be : 4 days on, 4 days off, working from 7 AM to 7 PM. Key Responsibilities: Documentation & Compliance: • Generate and review airline bills, motor carrier bills of lading (BOL), export/import declarations, NAFTA/USMCA forms, and other domestic paperwork., • Maintain accurate records to meet corporate standards and regulatory requirements. Shipment Routing & Optimisation: • Select the optimal mode of transport (ground, air, courier) for all U.S. and cross-border Canadian shipments., • Analyse cost-time trade-offs to balance service levels with budget objectives. Rate Negotiation & Carrier Management: • Negotiate competitive rates and service agreements with motor carriers, freight forwarders, and couriers (e.g., UPS, DHL, FedEx)., • Monitor carrier performance and recommend partnerships that drive cost savings and reliability. Brokerage Coordination: • Liaise daily with customs brokers to provide import documentation, track entries, and expedite clearance for inbound shipments., • Troubleshoot and resolve brokerage issues to avoid delays or penalties. Sales Support & Quoting: • Partner with domestic sales to gather weight/dimension data, prepare accurate freight quotes, and recommend the most economical carriers., • Empower sales teams with timely shipping insights and potential cost-saving strategies. Freight Bill Auditing: • Audit domestic freight invoices for accuracy, identify billing discrepancies, and liaise with carriers to dispute or adjust charges., • Track audit outcomes and contribute to ongoing cost-control initiatives. Customer Service & Issue Resolution: • Act as the primary point of contact for client inquiries and shipment status updates., • Investigate service failures or complaints, propose corrective actions, and follow through to client satisfaction. Relationship Management: • Build and maintain strong, trust-based relationships with internal teams and external partners., • Consistently deliver exceptional service to strengthen customer loyalty. Other Duties: • Undertake special projects and continuous-improvement initiatives as assigned by management. Skills & Abilities: • Excellent verbal and written communication skills; intuitive listening and problem-solving abilities., • Proven capacity to work under pressure in fast-paced environments and manage multiple priorities., • Strong analytical mind with meticulous attention to detail., • Proficient in TMS/ERP systems and the Microsoft Office suite., • Client-focused, proactive attitude with a proven record of delivering service excellence., • Quick learner with excellent memory recall of operational data, rates, and carrier guidelines. Education & Experience: • 2 years experience in freight operations, logistics, or a related field., • Practical experience with motor carriers, freight forwarders, or express couriers. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners from our PSL through a formal written agreement. Any CVs received without such an agreement will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Protection Insurance Adviser Self-Employed | Full-Time Office Based | Hammersmith, London Already writing protection business but want a bigger platform, stronger lead flow, and more earning potential? Capricorn is looking for experienced Protection Advisers to join our high-performing protection business in Hammersmith. This is a self-employed, commission-only opportunity for advisers who know how to convert and want to be in an environment where performance is rewarded properly. At Capricorn, you will benefit from: • warm, qualified protection opportunities, • referrals from a large mortgage adviser base, • a high-volume, fast-paced environment, • real coaching and support, • strong systems and admin infrastructure, • serious earning potential for high performers What you’ll be doing: • converting qualified mortgage clients into protection business, • owning your pipeline from first contact to completion, • delivering high-quality, client-first advice with urgency and accuracy, • working closely with advisers to maximise referral opportunity and retention, • building consistent volume in a proven protection model Who we’re looking for: • experienced protection advisers with a proven track record, • strong closers who understand that income follows activity, • commercially driven individuals who want to earn more from a stronger platform, • people who work fast, follow through, and take ownership, • confident communicators who build trust quickly, • advisers able to work full-time from our Hammersmith office, • right to work in the UK without sponsorship Realistic OTE: • Year 1: £30,000–£50,000, • Year 2: £80,000–£120,000, • Year 3: £150,000+, • Year 4: £175,000+ If you are an experienced protection adviser looking for more volume, more structure, and more upside, Capricorn offers a serious platform to perform on.

Donor Request Coordinator 📍 Chiswick, London | 💼 Full-time | 💷 £34,000 + benefits Looking for a meaningful role where your work directly helps save lives? Our client is seeking a compassionate, highly organised Donor Request Coordinator to join our Donor Request Management team. In this fast-paced role, you’ll support potential stem cell donors through the critical pre-donation process, coordinating blood tests, managing urgent donor requests, and guiding individuals with care and empathy every step of the way. You’ll work closely with donors, healthcare professionals, laboratories, and international registries to ensure life-saving stem cell donations happen smoothly and efficiently. What we’re looking for: • Excellent communication and people skills, • Strong attention to detail and organisation, • Ability to manage multiple priorities in a busy environment, • Confidence working with sensitive medical information, • Team player with empathy and professionalism Experience in healthcare, medical coordination, case management, or customer support environments is beneficial, but above all we’re looking for someone passionate about making a difference. Competitive benefits include: • 25 days holiday + bank holidays, • Pension scheme, • Life assurance, • Employee Assistance Programme, • Cycle to Work Scheme, • Season Ticket Loan, • Annual flu vaccination Join a mission-driven organisation helping give patients a second chance at life. Apply today! Please note if you have not heard from the Recruitment Department within 7 days of submitting your application, your application has been unsuccessful.

Company Description ALL THINGS was created to inspire a new generation of food lovers. From exceptional butter to next-generation cottage cheese, we believe great ingredients unlock better flavour elevating even the simplest dishes. Legacy dairy brands have under-served consumers for decades, while modern food lovers seek minimally processed, natural foods. All Things bridges that gap bringing younger, lapsed consumers back into dairy through quality, creativity, and bold thinking. With standout design, product innovation, and scroll-stopping content, we’re driving growth in a stagnant category and after just two years, we’re the UK’s fastest-growing dairy brand. Role Description This is a full-time hybrid role for a Demand Planner, with the primary work location in Hammersmith and flexible remote working opportunities. As Demand Planner at All Things Butter, you’ll sit at the intersection of sales, supply chain and operations, helping ensure the right amount of butter and cottage cheese is in the right place at the right time. This role is ideal for an individual looking to take their next step up in the demand planning and who is able to demonstrate strong execution of demand planning in an FMCG challenger brand, where no day is ever the same. Short‑shelf‑life or chilled planning experience is a big plus for the role given the pace which our business experiences. You’ll lead forecasting, production planning and stock management across our butter and cottage cheese ranges, helping us balance availability, waste, freshness and cost as we scale. Key Responsibilities • Build and maintain demand forecasts for butter and cottage cheese across retail and foodservice channels., • Support weekly and monthly forecasting cycles, incorporating sales data, promotions, seasonality and new launches., • Work closely with Sales, Operations and NPD to understand changes in demand, risks and opportunities., • Translate forecasts into clear supply and production plans, considering short shelf life, lead times and capacity constraints., • Monitor stock levels, service levels, waste and freshness KPIs, flagging risks early and proposing actions., • Support launch planning for new SKUs, seasonal products and promotions., • Help improve planning processes, data accuracy and reporting as the business grows., • Prepare simple, clear reports and insights using Google Sheets to support decision‑making. About You You are: • Passionate about demand planning with experience of a production/manufacturing planning within a manufacturing or co-packing environment., • Ideally exposed to chilled, fresh or short‑shelf‑life products (dairy experience a plus, but not essential)., • Detail orientated and analytical mindset confident using Google Sheets (pivot tables, formulas, basic analysis)., • Strong Organisational and prioritisation skills, proactive and keen to take ownership in a fast‑paced environment., • Curious and enthusiastic, with a genuine interest in food, FMCG and how products get from factory to shelf., • An effective communicator who enjoys working cross‑functionally and learning from others. Nice to have: • Experience with forecasting tools or ERP system (Unleashed preferable), • Exposure to promotions, NPD launches or retailer forecasting., • Experience working in a quality critical environment, • Understanding of waste, shelf life or freshness challenges in chilled food. The Package • Competitive salary (DOE), • 25 days holiday + your birthday off, • Hybrid working (2 days WFH, 3 in Hammersmith Office), • Monthly wellbeing allowance, • Free butter and cottage cheese (always 🧈) + 25% off at Straker’s & ACRE, • Mental health support, • Pension contribution (matched up to 5%)

This role is ideal for someone looking to develop the early stages of their HR career within a fast paced and growing company, with a high level of autonomy and exposure across all areas of HR administration and employee support. Supporting teams across our international offices, you will play a key role in delivering a reliable, professional, and comprehensive HR support service, acting as the first point of contact for HR queries globally. You will work closely with all members of the HR team, reporting directly to the Vice President People Operations, in a busy and varied role that offers a fantastic opportunity to expand your HR knowledge on a global scale. Based 5 days a week in our stunning Chiswick Head Office, you will take ownership of creating, maintaining and updating HR documentation, systems and processes, while contributing to an exceptional employee experience across the business. You will have outstanding attention to detail, excellent organisational skills and the ability to confidently manage a high volume of data with accuracy and discretion. To succeed in this role, you will be proactive, approachable and able to work both independently and collaboratively within a supportive HR team environment. You will also bring a friendly, service focused and people centred approach, always ensuring a positive experience for our people. Employee lifecycle administration • Prepare new starter contracts and onboarding documentation, working closely with the recruitment team to ensure a smooth and effective onboarding experience, • Conduct full background screening checks for new starters and provide references for former employees, • Execute the onboarding and offboarding processes, • Maintain accurate employee records and issue documents including contracts, contract variations, any employment related letters, and compliant right to work evidence in line with payroll deadlines and statutory obligations, • Internally communicate employee changes to relevant departments – starters/leaver/periods of leave, • Process global enrolments and removals from company healthcare programmes Performance management • Oversee the probation and probation confirmation processes, sending diary reminders to people managers, • Support with the administration of the company’s annual appraisal programme HR general and leave administration • Review and quality check time tracking records for payroll, • Create, maintain, and update all HR related documentation, data and HR systems, • Manage the company holiday system, maintain employee user profiles, and provide guidance to managers on holiday entitlement and usage, • Work with regional managers to confirm local public holiday allocations on an annual basis, • Administration and monitoring of sickness and absence data including return to work processes, reporting any concerns or absence triggers to the HR Executive, • Produce HR metrics (headcount, people stats, turnover), • Updating the global organisational chart with employee changes Training administration • Cross reference and identify suitable dates considering public holidays and approved leaves, • Collaborate with the HR team, line managers, and an external training provider to enrol employees on to courses, recording attendance, updating company training matrix, • Sending diary appointment to attendees Generalist HR support • Act as the first point of contact for HR queries across all global offices, • Maintain and update accurate employee records, • Actively lead the engagement and charity activities working with placement students, • Assist with HR compliance audits and wider HR projects as required, • Provide adhoc administrative and employee engagement support, • Be an ambassador of the company, always upholding and demonstrating the company values Requirements: Experience: • Previous experience working within a HR role is essential, or CIPD Level 3 qualified/studying towards CIPD Level 3, • Previous experience working within an office environment, • Experience in delivering exceptional customer service either to internal or external stakeholders, • Demonstrable understanding of the fundamentals of UK employment law and its practical application within a HR environment Skills: • Excellent verbal and written communication skills, • Enthusiastic with a positive attitude, works well with others, supportive, and motivates others, • Ability to prioritise workload effectively and manage multiple tasks independently, • Excellent working knowledge of Microsoft Office, • Be comfortable in a fast paced and evolving company, • High level of autonomy, initiative and accountability, • Exceptional attention to detail and accuracy, • Ability to maintain confidentiality and demonstrate integrity at all times

Company Overview: Team Creation is a leading iGaming company dedicated to delivering innovative and exciting gaming experiences to players worldwide. We pride ourselves on our commitment to excellence, integrity, and customer satisfaction. Role Overview: Team Creation is a leading iGaming development company in the Asia market. We opt to deliver innovative products and immersive iGaming experiences to the player worldwide. We are seeking a proactive and highly organized Office Manager to ensure the smooth and efficient day-to-day operations of the office. This role is responsible for administrative management, office coordination, vendor and facility management, and providing operational support to employees and leadership. The ideal candidate is detail-oriented, service-minded, and capable of maintaining a productive and well-organized workplace environment. Key Responsibilities: • Oversee daily office operations to ensure an efficient, safe, and organized workplace., • Manage office administration activities, including supplies, equipment, facilities, and workspace organization., • Coordinate with external vendors and service providers (cleaning, maintenance, utilities, security, etc.) to ensure service quality and timely resolution of issues., • Handle office procurement processes, including sourcing, purchasing, invoice tracking, and contract coordination., • Monitor office budgets and maintain accurate administrative and operational records., • Support onboarding activities for new employees, including workspace setup and office orientation., • Organize internal meetings, company events, and employee engagement activities., • Ensure compliance with workplace health, safety, and company policies., • Act as the main point of contact for office-related inquiries and employee support., • Provide administrative assistance to management and cross-functional teams as required., • Coordinate business travel arrangements, including flights, accommodations, transportation, and itineraries for employees and management. Qualifications & Skills: • Bachelor's degree in Business Administration, Management, or a related field preferred., • Proven experience in Office Administration, Office Management, or Administrative Support roles., • Strong organizational and multitasking skills with excellent attention to detail., • Good communication and interpersonal skills., • Ability to manage vendors, prioritize tasks, and work independently., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management tools., • Problem-solving mindset with a proactive and service-oriented approach., • Ability to maintain confidentiality and handle sensitive information professionally., • Experience working in fast-paced or multinational environments., • Strong coordination and stakeholder management capabilities., • Positive attitude with a collaborative and team-oriented mindset. We Offer: • Experience a dynamic and team-orientated work environment, • Opportunities for personal growth and learning, • An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome, • 26 days paid holiday per year, in addition to local public holidays, • Competitive salary, • Risk Benefits such as pension, Life Assurance (4x annual salary), Private Medical Insurance, • Team Building activities, • Local discounts and more...!

Account Manager – Commercial Focus | Renewals & Growth We’re on the hunt for an Account Manager to join a growing business in the SaaS space that’s investing heavily in its client function. This is a great opportunity for someone who loves building commercial relationships, owning renewals, and working in a fast‑paced environment where no two client conversations are the same. You’ll step into a newly evolving client team and take ownership of a portfolio of accounts, helping clients get maximum value from the partnership while retaining and growing revenue. If you enjoy being client‑facing, commercially sharp, and proactive - this is one to pay attention to. 👀 🎉 What’s in it for you: • £40,000–£50,000 base salary with up to £30k OTE, • Join a business going through exciting growth and change, • A role with visibility, responsibility and genuine progression ⚡️ What you'll be doing as the Account Manager: • Owning a portfolio of around 50 client accounts, • Building proactive, long‑term relationships with key stakeholders, • Managing contract renewals and commercial negotiations, • Identifying opportunities to grow existing revenue, • Navigating multiple stakeholders within each account, • Working closely with internal support teams to deliver a strong client experience, • Using product usage, account activity and commercial insight to guide conversations 🔥To be Successful as the Account Manager, all you need to have is: • Previous experience as a Account Manager, within SaaS, ideally within RecTech or Media Tech, • Strong relationship‑building and stakeholder management skills, • Commercially aware and confident negotiating contract with excellent attention to detail, • Comfortable juggling multiple accounts and priorities If this role stands out to you get in touch ASAP, Interview slots available for early next week!!!!

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Tier 1 Operations Lead for Airfreight oversees day‑to‑day execution of critical air cargo movements for high‑value customers. This role ensures flawless coordination across booking, documentation, carrier handling, customs clearance, and milestone visibility. As the primary escalation point for critical accounts, the Operations Lead safeguards service reliability, manages exceptions, and maintains strong customer relationships in a fast‑paced, deadline‑driven environment. Essential Job Functions: Airfreight Operational Leadership • Lead Tier 1 airfreight teams responsible for bookings, pre‑alerts, tracking, and exception management., • Ensure all shipments meet airline cut‑offs, security requirements, and customer‑specific SOPs., • Monitor daily performance metrics such as uplift success rate, milestone accuracy, and transit time compliance. Critical Account Management • Act as the operational owner for key airfreight customers with sensitive cargo, high volumes, or strict transit requirements., • Build strong relationships with customer logistics teams, understanding their routing guides, compliance rules, and service expectations., • Conduct regular performance reviews, including root‑cause analysis for delays, rollovers, or documentation errors. Shipment Execution & Exception Handling • Oversee end‑to‑end airfreight processes: booking, pickup, export documentation, security screening, airline acceptance, uplift, arrival, customs clearance, and final delivery., • Serve as the first escalation point for issues such as:, • Airline rollovers, • Missing or incorrect documentation, • Screening failures, • Capacity shortages, • Weather‑related disruptions, • Customs holds, • Coordinate with carriers, ground handlers, customs brokers, and internal teams to resolve issues quickly and protect customer timelines. Documentation & Compliance • Ensure accuracy and timeliness of all airfreight documents, including MAWB/HAWB, commercial invoices, packing lists, DG declarations, and security documentation., • Maintain compliance with aviation security regulations, IATA standards, and customer SOPs., • Identify documentation gaps and implement corrective actions to prevent recurrence. Carrier & Stakeholder Coordination • Work closely with airlines, GSAs, and ground handling agents to secure space, manage uplift priorities, and resolve operational issues., • Provide proactive communication to customers regarding flight status, delays, and recovery plans., • Support carrier performance reviews by providing operational insights and data. Cross‑Functional Collaboration • Partner with Sales, Key Account Management, Customs, and Network Operations teams to support customer needs and service improvements., • Provide operational feedback to influence routing strategies, carrier selection, and capacity planning., • Support onboarding of new airfreight accounts, ensuring SOPs, KPIs, and communication flows are clearly defined. Required Skills and Experience • 4 years experience in airfreight operations within a freight forwarder or airline environment., • Strong understanding of IATA regulations, airline processes, security screening, trade copmliance and customs procedures., • 4 years experience managing time‑critical shipments and high‑pressure escalations., • Excellent communication skills with the ability to provide clear, concise updates to customers and internal teams., • Familiarity with airfreight TMS systems, airline portals, and visibility platforms. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Talking, hearing and using hands to operate computer equipment, • Vision abilities required by this job include close vision and the ability to adjust focus Certificate • Professional certification may be required in some areas Key Competencies • Customer Focus: Dedicated to supporting high‑value accounts with urgency and precision., • Operational Discipline: Strong attention to detail in documentation, cut‑off management, and milestone accuracy., • Problem‑Solving: Able to quickly assess issues and drive fast, effective resolutions., • Leadership: Guides Tier 1 teams with clarity, accountability, and calm under pressure., • Agility: Thrives in a fast‑paced environment with frequent exceptions and tight deadlines. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

A bit about H&H Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. Role Overview: • Within the context of a rapidly expanding company, you will be integrated in a dynamic, stimulating and constantly evolving environment. Based in our London office with some European travel., • Reporting to the Senior Regulatory & Quality Affairs Manager, you will support the continued development and maintenance of an effective Quality System and ensure that products comply with applicable regulatory and industry requirements across Europe., • You will coordinate product release activities, OOS investigations, deviations, complaints, and manufacturer-led investigations. You will ensure contract manufacturers adhere to Quality Agreements and manage the relationships with them, including all change control activities. Key Responsibilities: Ensure compliance of H&H standards, processes, and regulatory requirements: • Ensure conformity of pet food and food supplement products sold in the UK and EU, taking into account all relevant standards and regulations., • Write, implement, and update Standard Operating Procedures (SOPs)., • Coordinate product testing activities, including stability, microbiological testing, and palatability assessments., • Generate and review production specifications with high accuracy and attention to detail., • Manage specifications and out-of-specification (OOS) investigations., • Review and maintain Certificates of Analysis (COAs)., • Oversee product release processes., • Review and evaluate formulations to ensure regulatory compliance., • Review labelling, marketing materials, packaging, and digital documentation to ensure compliance., • Participate in relationships, meetings, and audits with Europe-wide contract manufacturers (CMs)., • Lead preparations for inspections and audits., • Follow up on CAPAs and deviations and initiate and implement change controls through the eQMS., • Review and investigate customer complaints., • Engage in cross-functional activities and global projects., • Provide quality expertise to internal stakeholders across Regulatory, Product Development, Operations, Sales, Customer Service, Digital, and Marketing teams., • Communicate potential risks clearly and proactively, proposing appropriate solutions or alternatives., • Continuously review processes and identify opportunities for improvement., • Support and promote brand-specific benchmark standards., • Collaborate with internal teams to manage safety-related reports (FSA, EFSA), internal data processing, and analysis., • Stay up to date with regulatory and quality requirements and changes., • Anticipate and implement legislative requirements as needed., • Manage various business-driven projects., • Continuously assess personal performance and discuss development through regular appraisals., • Contribute to a positive, proactive, and collaborative workplace culture. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • A degree or equivalent in a science discipline., • Minimum 5 years of experience in pet food, feed or food sectors, within Manufacturing, QA, QC., • A solid working knowledge of Quality Systems, Risk Management and Compliance., • Knowledge of UK and EU regulatory requirements for feed or food., • International regulatory experience is an advantage., • Experience working in a fast-paced environment., • Excellent interpersonal, time management and organisational skills., • Champion for process excellence and quality standards across operations., • Experience in driving change, with a pragmatic and collaborative approach whilst maintaining quality standards.Cross-functional, • Cross functional problem solving and decision making, with a solutions-oriented mindset., • Excellent verbal and written communication skills, with proficient computer skills., • Results-driven, detail-oriented and proactive., • Customer service oriented with a positive, flexible and diligent approach., • Ability to work both independently and collaboratively., • Comfort managing ambiguity and complex issues simultaneously., • Strong ability to prioritise and organise in a fast-changing, high-pressure environment., • Strategic mindset aligned with business objectives. Benefits: • H&H Group offers flexible, hybrid working. Our current Office days are Tuesday, Wednesday and Thursday, • Class Pass Gym Membership (28 credits per month), • 25 Annual Leave days per year + 4 H&H Days + 1 work Birthday (after 1 year), • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building. H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Gravitiq is a private equity-backed consumer brand group building and scaling health and beauty brands into omnichannel category leaders. Our portfolio spans cosmetics, supplements, medical devices and wellness products across Amazon, retail and DTC globally. We are now entering the next phase of growth, focused on building the operational infrastructure required to scale with greater predictability, control and resilience. This role is central to that transition. As Senior Operations Director, this role brings together Supply Chain, Product Development and Regulatory, Technology, and Customer Support into a single, high-performing system. You will translate ambitious growth plans into operational reality by building the structure, processes and capabilities required to support a multi-channel, international business. Working closely with Commercial, Brand and Finance, you will ensure plans are aligned, realistic and executable, improving how the business forecasts, prioritises and delivers. This is a hands-on leadership role. You will set direction while staying close to execution, identifying issues early, challenging assumptions and driving consistent delivery. We are looking for someone who has built operational foundations during scale, not just managed established systems. Key Responsibilities Operational Strategy and Execution: • Build scalable operating frameworks, planning rhythms and performance tracking to improve predictability and reduce firefighting, • Drive cross-functional alignment between Commercial, Brand and Operations to ensure plans are deliverable and targets are met, • Translate growth ambition into clear operational plans with strong execution discipline Supply Chain and Operations: • Own the end-to-end supply chain including sourcing, manufacturing, planning, logistics and inventory, • Improve forecast accuracy, product availability and working capital efficiency, • Lead supplier strategy to improve reliability, resilience and cost efficiency, • Ensure operational readiness for US retail and international expansion Product Development and Regulatory: • Oversee end-to-end product development and packaging delivery, • Improve timelines, predictability and execution discipline across NPD, • Embed cost and margin discipline into development decisions, • Build scalable regulatory and compliance frameworks across markets Technology, Data & AI: • Drive automation of internal systems, reducing manual processes and improving efficiency, • Lead practical implementation of AI across forecasting, customer support, reporting and workflows, • Build real-time brand and business dashboards across Amazon, DTC and retail, • Establish a single source of truth for data and improve reporting clarity, • Partner with Tech to improve systems, UX and adoption, • Embed a data-driven culture to support faster, better decision-making Customer Support and Experience: • Lead omnichannel customer support across Amazon, DTC, TikTok Shop and retail, • Set and enforce clear SLAs and service standards, • Champion the voice of the customer to drive cross-functional improvements Requirements: • Senior operational leadership experience within a high-growth consumer business, • Experience owning multiple operational functions across supply chain, product and customer operations, • Proven track record of building operational infrastructure during scale, • Strong financial understanding including margin, COGs and working capital, • Experience with retail environments, ideally in the US, • Comfortable operating in a founder-led, fast-paced environment

Business Developer Job Title: Business Developer (Field Sales) Location: UK (Field-Based) Salary: Up to £30,000 (DOE) + Target-Driven Bonus Benefits: Fully Expensed Company Car + Additional Benefits About the Opportunity Our client, a globally recognised brand is seeking a driven and ambitious Business Developer to join their UK team. This is a fantastic opportunity to represent a well-established product with a loyal customer base, while playing a key role in expanding market presence across high-growth channels. This field-based role is ideal for someone who enjoys building relationships, identifying new opportunities, and delivering measurable sales results in a fast-paced environment. The Role As a Business Developer, you will be responsible for driving distribution, increasing product visibility, and growing sales across independent retailers, franchise convenience stores, foodservice outlets, and specialist markets. You will act as a brand ambassador, building strong partnerships with customers while identifying and securing new business opportunities. Key Responsibilities • Develop and grow accounts within independent and retail markets, • Identify and convert new business opportunities into long-term partnerships, • Manage and expand existing customer accounts to increase sales performance, • Drive distribution across franchise convenience groups (e.g. symbol groups and independents), • Collaborate with distributors to maximise coverage and overcome supply challenges, • Execute in-store activities including merchandising, POS placement, and promotions, • Deliver product training and support to retail partners, • Monitor market trends and competitor activity, providing insights to internal teams, • Support payment collection processes in collaboration with finance and sales teams, • Represent the business at trade events, exhibitions, and sampling campaigns About You • Previous sales or field sales experience is desirable, • Strong communication and relationship-building skills, • Confident, personable, and target-driven, • Highly organised with excellent time management skills, • Able to work both independently and as part of a wider team, • Commercially aware with a proactive, problem-solving mindset, • Willingness to travel across the UK, including occasional overnight stays Requirements • Full UK Driving Licence, • Flexibility to travel and occasional weekend work What’s on Offer • Base salary with performance-related bonus, • Fully expensed company car, • Opportunity to work with a respected, international brand, • Autonomy in a field-based role with strong career development potential, • Supportive and collaborative team environment Apply Now If you are a motivated sales professional looking to take the next step in your career, we would love to hear from you. Apply today or contact us for a confidential discussion.

Gravitiq is a consumer brand group that builds and scales health, wellness, and beauty brands into profitable omnichannel category leaders. We are seeking a Supply Chain Manager to lead and coordinate the operational delivery of our supply chain, ensuring products are consistently available across all channels. This role will be responsible for demand planning, inventory management, procurement coordination, and retail fulfilment, ensuring efficient stock availability and smooth operations across the business. You will work closely with teams responsible for production, new product launches (NPD), and third-party logistics (3PL) to support seamless product flow, maintain service levels, and drive operational excellence. Key Responsibilities: • The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios— fast-growing skincare brand expanding from e-commerce into major retail channels., • The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.)., • Lead demand planning processes to support sales, marketing, and product launch forecasts., • Monitor product flow from suppliers to warehouses and onward to customers and retail partners., • Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns., • Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels., • Optimize inventory to balance service levels and working capital., • Analyse sales trends to anticipate supply risks and adjust plans proactively., • Manage lifecycle inventory, including launches, promotions, and discontinuations., • Liaise with procurement teams to communicate production forecasts and packaging requirements., • Track purchase orders and ensure supplier performance meets timelines and quality expectations., • Support cost optimization through better planning and supplier collaboration., • Ensure on-time, compliant delivery to major retail partners., • Collaborate with 3PL and logistics teams to resolve fulfilment issues., • Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions., • Work with Sales Operations and Customer Service to address delivery-related issues., • Maintain accurate inventory and product data, • Prepare reports on supply, demand, and inventory performance for leadership., • Identify process improvement opportunities to enhance efficiency and reduce costs., • Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities., • Provide operational insights for financial forecasting, promotions, and planning. Requirements: • 5–8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care., • Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora), • Experience managing multi-channel supply operations (e-commerce + retail)., • Strong understanding of inventory management, logistics, and supply/demand planning., • Familiarity with ERP and inventory management systems., • Analytical and data-driven decision-making., • Excellent stakeholder management and communication skills., • Highly organized, detail-oriented, and adaptable in a fast-paced environment., • Process improvement mindset., • Passion for skincare, beauty, and operational excellence.

Branch Manager Location: Acton Salary: Up to £90,000 + Bonus + Benefits Contract Type: Permanent What You’ll Get in Return: • Salary up to £90,000 + Bonus, • Genuine autonomy and ownership within the branch, • Long-term progression opportunities within a growing business, • Fast-paced, entrepreneurial working environment, • The opportunity to lead a major high-volume operation Do you thrive in fast-paced, high-volume operations? Are you the type of leader who enjoys building teams, driving performance and making things happen? We’re looking for a commercially driven Branch Manager to lead a newly opened trade and retail operation with huge growth potential. This is a business that values pace, common sense and strong operational leadership over corporate process and hierarchy. This is a brilliant opportunity for someone who enjoys being hands-on, visible within the operation and fully involved in driving branch performance, customer service and team culture. Why This Role is Different • A newly opened operation with huge opportunity for growth, • A business that gives leaders real autonomy and accountability, • High-volume, fast-paced environment with strong customer demand, • Opportunity to genuinely shape the culture and performance of the branch, • A growing independent business with exciting long-term plans What We’re Looking For • Strong Branch, Store or General Management experience within trade, retail, wholesale or merchant environments, • A commercially aware leader who understands sales, margin and operational KPIs, • Someone who thrives in fast-paced operational environments, • Strong leadership skills with the ability to coach, challenge and develop teams, • Hands-on management style with strong visibility across the operation, • Someone who can build strong customer relationships and drive repeat business, • Confident making decisions and improving operational performance Your Day-to-Day • Leading the overall branch operation and team performance, • Driving sales, profitability and customer service standards, • Managing stock availability, warehouse flow and operational standards, • Building strong relationships with trade customers and the local market, • Improving productivity, engagement and accountability across the branch, • Driving growth across sales, footfall and repeat business, • Ensuring strong standards across safety, compliance and operational delivery You’ll Be Perfect If You… • Enjoy pace, accountability and operational leadership, • Are commercially driven but highly people-focused, • Like being hands-on within the operation rather than office-based, • Thrive in customer-focused, high-volume environments, • Want the opportunity to grow and develop within an ambitious business About the Business Our client is a growing independent business with an outstanding reputation within the trade and retail sector. With continued investment and expansion plans, this is an exciting opportunity to join a business that is genuinely growing and investing in its people and operations. About us: This Branch Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: · Web: McCarthy Recruitment · LinkedIn: McCarthy Recruitment · Facebook: McCarthyRecruitment · Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.

Manpower are currently seeking an interim IT Procurement Portfolio Lead, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £100,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. This role is responsible for the development and implementation of the sourcing strategy for IT in the areas of Infrastructure and Technical Services. In this portfolio, Unilever is more and more embarking on long term strategic relationships with global IT companies therefore the role holder needs to be able to build and drive the relationships with these companies, and with key people within these companies over many years in a non-confrontative way, while still being able to represent and defend Unilever’s interests. You will increase efficiency by driving scale where it makes sense, decreasing fragmentation, pooling expertise across geographies, prioritizing higher impact spend areas, leveraging technology and data, and drive performance that unlocks 4G growth for Unilever. The role will foster and build a culture of collaboration and agility to enable an efficient project rollout. Key Accountabilities • Partner with Tech foundation Leadership team to understand the business needs, bring deep expertise and insights and develop procurement sourcing strategy and supplier relationship management strategy., • Connect strategy & execution aligned to Unilever Compass, Global Divisions, Functions & Markets goals and priorities, aligned with Procurement Lighthouse Strategy and GDT Strategy., • Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results from all markets across the globe, PMUs, Divisions and functions globally., • Develop and drive vendor rationalization in the set Portfolio at global level and market level by closely working with regional procurement leads, Enterprise Architect team, Product domain owners and Mirai Program Team., • Lead a geographically dispersed team to inspire, develop, and support our people, deliver results, and create and promote a healthy business culture., • As a member of Global IT procurement leadership team, he/she will be accountable to support to build the talent pipeline, nurture the TWGH culture towards Team Vision and Mission., • Lead rigorous execution of the priorities and transformation initiatives across the globe., • Ensure Portfolio fundamentals (i.e. data consistency, data insights, recurring stakeholder communications, contracts, etc.) are all put in place Key Requirements • Highly experienced in IT procurement, including proven and deep experience in software strategic sourcing, • Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level, • Expert in negotiation and contracting, • Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Cloud Computing, Network, Infrastructure, portfolios and supply markets would be a strong plus., • Experience in strategic supplier relationship management. Experience with Microsoft, Google, ServiceNow and Oracle is a plus, • Experience on large-scale project management, • People management experience is required, as will be leading a team that is experienced and requires effective leadership, • Demonstrated and proven leadership capabilities to lead a virtual global team, • Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives., • Knowledge of and passion for sustainability, including social sustainability, • A thought leader, • A collaborative team player, • Being able to work with strategic suppliers in an open and truly partnership approach, while still strongly representing Unilever’s interests, • Ability to work under pressure and in a complex global environment balancing a broad spectrum of stakeholder requirements, • Comfortable working in conditions of ambiguity, and leading through constant change, • Able to create and drive adoption and execution of a shared vision and strategy for change., • Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions, • Delivers change whilst managing the interface between “day to day” and improvement projects., • Passion for continuous improvement, • Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations, • High financial and business acumen, • Strong in selling ideas and concepts, • Inspiring, motivational, and accountable people leader, able to lead remote and cross-cultural teams and connect people and ideas, • Strong in project and time management for complex global projects, • Stakeholder management and people skills, • Passion and practical creativity, • Tenacious and resilient in the pursuit of challenging goals Additional Information Occasional travel to the Port Sunlight office will be required. Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Warehouse Assistant | Dirac Trading Group | Acton, London | Full-Time, Permanent Dirac Trading Group is looking for a reliable and hardworking Warehouse Assistant to join our operations team at our Acton facility. This is a full-time, on-site role suited to someone who takes pride in keeping things running smoothly, works well as part of a team, and thrives in a fast-paced environment. Start-date: immediately What You'll Be Doing • Receiving, checking, and processing incoming stock, • Picking, packing, and dispatching orders accurately and on time, • Operating a forklift to move and organise palletised goods, • Maintaining a clean, organised, and safe warehouse environment, • Supporting stock counts and inventory management, • Collaborating with colleagues to meet daily operational targets What We're Looking For • A proactive, can-do attitude and strong work ethic, • Good attention to detail and ability to follow processes, • Comfortable working in a physical, hands-on role, • A team player who communicates clearly, • A valid forklift licence (FLT) is preferred, • Prior experience in a busy warehouse environment is preferred — motivated candidates without this background are still welcome to apply, • Applicants must have the right to work in the UK, • Immediate start preferred / required What We Offer • Competitive salary, • Stable, full-time hours, • A supportive and professional working environment, • Opportunities to grow within the business, • Free on-site parking If you're dependable, motivated, and ready to hit the ground running, we'd love to hear from you. Apply via LinkedIn or send your CV to david@dirac.software and paul@diracgroup.com

Account Manager - Specialist Healthcare Marketing Agency Join a fast-growing healthcare marketing agency shaping the future of medical innovation! We’re partnering with a specialist healthcare marketing agency that works with some of the most exciting medical device and life science companies in the industry. Their work helps innovative healthcare technologies reach clinicians and patients through strategic, high-impact marketing campaigns. With continued growth across their client base, they’re now looking for an Account Manager to join their collaborative and ambitious team. This is a fantastic opportunity for someone who enjoys client relationships, fast-paced agency life, and wants to work within a specialist sector that genuinely makes an impact. The Role You’ll act as the main point of contact for clients, managing projects from brief to delivery while building strong long-term relationships. You’ll work closely with internal teams to ensure campaigns and projects are delivered to a high standard, on time and within budget. What They’re Looking For • Around 2 years’ healthcare agency experience, • Strong project management skills, • Experience using tools like Monday.com, Wrike or similar, • Understanding of medical device, pharma or life sciences sectors, • Confident communicator with a proactive mindset, • Organised, collaborative and solutions-focused What’s On Offer • Hybrid working (2 days in London office), • Private healthcare, • Pension scheme, • Dedicated learning & development time, • Clear progression opportunities within a growing agency Salary £40,000–£50,000

Project Quantity Surveyor – Modular Construction A leading UK modular construction specialist is looking to appoint an established Project Quantity Surveyor to join their commercial team on a major residential development. With a strong reputation for delivering large-scale, high-quality schemes through innovative offsite construction methods, this business continues to grow across London and the Southeast. Due to upcoming project demands, they are looking for an ambitious QS ready to take ownership of packages and step into a more independent project role. Locations: West and SE London The Role: • Working on large residential schemes coming out of Gateway 2, • Managing commercial responsibilities across the project lifecycle, • Procurement and package management, • Variations, valuations, cost reporting and subcontractor management, • Working closely with operational and delivery teams on fast-paced projects, • Opportunity to take on greater project ownership and progression internally Requirements: • 4–5+ years Quantity Surveying experience, • Experience within residential, main contracting or specialist subcontracting environments, • Someone established at QS level but still hungry to step up and grow further, • Strong commercial awareness and ability to work independently on larger schemes, • Modular, RC frame, residential or high-rise exposure would be advantageous Package: • Permanent or LTD Company engagement considered, • Strong pipeline of secured work, • Excellent long-term progression opportunities within a growing business If interested, please apply or get in touch directly for a confidential discussion.

Allegis Global Solutions is recruiting for a contract position, and the assignment will be at Warner Bros. Discovery • Job title – Editor, • Location – Chiswick, tbc hybrid or not, • Duration – 6 months, • Pay rate – £193.60 per day via PAYE Position Summary: Working within Post Production, the Editor is primarily responsible for editing and delivering longform and shortform content for the Warner Bros. Discovery UK & EMEA network channels and streaming platforms. This role requires advanced editing and graphics skills using Avid Media Composer and Adobe After Effects. Strong storytelling abilities and a thorough understanding of broadcast and technical Post Production workflows and specifications are essential. The Editor will provide high levels of client service to internal and external stakeholders. They will be required to highlight any client needs, edit sessions or workflow challenges/efficiencies to the Technical Operations Manager, Bookings and Post Production Engineering teams as required. They will be required to work on a cross-section of content including compliance, cut-to-clock, reversioning and GFX customisation edit projects. This role will also require observing and logging any technical or operational issues and includes Quality Assessment work as part of the duties. Key Responsibilities: • This is primarily an Online, technical Edit role., • Compliance, reversioning and cut-to-clock edits., • Adapting content for various EMEA regions, such as replacing on-screen GFX, subtitles and audio tracks., • Creating graphics, titles, captions etc. using After Effects, Photoshop and Illustrator, either by adapting a pre-supplied GFX package/template or from scratch., • Performing edits according to WBD tech specs, edit instructions and style guides., • Editing and mastering original content from rushes., • Ensuring that all aspects of Ofcom, NICAM and all other Codes of Practice relating to the channels and broadcast are observed., • Maintaining QC standards of newly created materials., • Accurate metadata entry on systems and documentation., • Ensuring all operational procedures, workflows and instructions are followed precisely., • Maintaining a high level of attention to detail., • Having a client-focused mindset and able to work effectively and considerately as part of a team., • Demonstrating impeccable, courteous communication skills and a proactive approach to requests. Prioritising and dealing with queries as quickly and efficiently as possible., • Engaging with internal and external stakeholders to maintain the look and feel of WBD brands., • Communicating queries or missing materials to Edit Bookings, the Edit Coordinators, the Media Management Team, and liaise with the Content Operations Team., • Ability to problem solve issues with Avid and the workflow, while also reporting any technical problems to the Post Production Engineering team and Technical Operations Manager., • Once up to speed, the ability to train junior and new members of the DPost edit team and the wider team on specific workflows if required., • Additional Ad hoc duties as required., • You may be required to work shifts. Requirements: • Advanced knowledge of Avid Media Composer is absolutely essential, • Advanced knowledge of Adobe After Effects is also essential, • Grading skills using Avid Symphony and/or Baselight Editions are desirable., • Good understanding of Ofcom and NICAM code of practices, the DPP and EBU regulations, • An impeccable attention to detail is a must, • Ability to diagnose and repair erroneous content, • Understanding of the AVID Interplay server is a plus, • Experience of other non-linear editing platforms is also a plus, • Ability to coordinate, prioritise and edit in a fast-paced environment, • Ability to work well under pressure, • Technical training and experience in a recognised post facility or media-based organisation., • Advanced knowledge of file-based workflows and broadcast technology, • Good operational knowledge of editing working within a team environment., • Excellent understanding of video and audio theory, • Impeccable communication and interpersonal skills, • Ability to identify and prioritise problems, • Decision making skills, • Although not essential, language skills in addition to English are advantageous, particularly Polish and Spanish.

The Deichmann store, located in Serpentine Green, Peterborough is seeking a Store Manager to join our busy store. The salary for this role is £34,500 + the potential to earn commission and bonuses. Training for this role will take place in our city centre Peterborough store. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand. Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance. You will have previous experience of working as a Store Manager in fast paced, high volume retail setting. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: • Motivate and coach the team to deliver excellent customer service, • Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service, • Stock management, • Analysing and interpreting sales performance data and reports, • Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights, • Ensure all company standards are implemented and maintained i.e. merchandising, admin, • Delivery of all KPI’s, meeting all company standards, • Recruitment and training of the team Personal characteristics: • A hands on leader, with experience working as a Retail Store Manager, • A positive flexible approach with a can do attitude, • Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment, • Have the confidence and ability to motivate, coach and inspire the team, • Highly numerate, • Attention to detail, • Good communicator, • Be methodical, organised and have a structure approach to work, • Be fully flexible across the week If you would like to join the team at Deichmann UK as our Store Manager and you meet the job requirements, please click apply. We’d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation.

Senior Project Co-ordinator (Freight Forwarding) Purpose of the Position The Senior Project Co-ordinator is responsible for maximising profitability across job files while maintaining a high standard of customer service across import and export operations. The role ensures operational excellence, productivity, and customer satisfaction, while supporting overall business performance. Key Responsibilities The role requires ownership of day-to-day operational activities, commercial performance, and customer service across project and general forwarding shipments. Responsibilities include coordinating complex multimodal movements, managing suppliers and subcontractors, and ensuring shipments are completed efficiently and profitably. Key duties include: • Lead RFQs, RFIs, and tender submissions from clients and network partners., • Maximise profitability through supplier negotiation and cost control., • Manage multimodal transport operations including road, sea, air, warehousing, imports, exports, and out-of-gauge cargo., • Oversee shipments from order acceptance through file opening, booking, pick-up, transit, and final delivery., • Provide operational planning, scheduling, and service solutions., • Prepare ad hoc quotations and respond to customer enquiries., • Monitor urgent deliveries, customs clearance, and on-time cargo delivery., • Handle operational exceptions, irregularities, and corrective actions., • Complete operational job costing and maintain accurate system records., • Issue arrival notifications and provide track & trace updates., • Coordinate transit shipments and execute customer shipping instructions., • Manage customs subcontractors and evaluate supplier capability and performance., • Control temporary import/export files and supporting documentation., • Maintain standard operating procedures and full use of operational systems., • Support customer retention through consistent service excellence., • Provide forwarding and logistics support to the sales team. Requirements & Skills The successful candidate will have strong freight forwarding knowledge and a practical understanding of project cargo operations. Experience handling complex shipments across multiple transport modes is essential, with sector exposure in Oil & Gas, Mining, or Energy considered advantageous. Key requirements include: • Strong operational knowledge of air freight, logistics, and supply chain management., • Commercial awareness and ability to identify profitable solutions., • Good understanding of freight products, systems, and processes., • Strong communication and interpersonal skills., • Customer-focused and solutions-driven approach., • Ability to manage multiple priorities in a fast-paced environment., • Strong organisational and problem-solving skills. Education & Experience • Previous operational experience within freight forwarding or logistics., • International working experience preferred., • Fluent English, written and spoken.

Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area.\n\nThe position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service.\n\nThe role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier.\n\nDuties:-\n\n Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)\n\n Managing bookings, collections, transport, and liaising with overseas agents/customers\n\n Preparing and processing shipping documentation\n\n Submitting import & export customs entries\n\n Building strong relationships with customers, suppliers, and partners to deliver excellent service\n\n Providing quotations, pricing jobs, and raising invoices accurately\n\n Handling multiple shipments simultaneously and communicating effectively at all times\n\nExperience Needed:-\n\n Imports or exports (or both) within the freight forwarding industry\n\n Excellent customer service skills with a professional telephone manner\n\n Highly organised, detail-oriented, and able to work to strict deadlines\n\n Ability to thrive in a fast-paced, time-critical environment\n\nBenefits:-\n\n Annual and Performance bonuses\n\n Additional payments (on call once trained)\n\n Career progression opportunities within a growing business\n\nHours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off\n\nAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Document Controller\n\n📍 Hammersmith, West London (Hybrid Working)\n📅 6-Month Initial Contract\n💰 Competitive Day Rate\n\nWe’re currently supporting a leading construction and project delivery business on a major infrastructure project in West London and are looking for an experienced Document Controller to join the team.\n\nThis role is ideal for someone with previous experience working on large-scale construction, MEP, or mission-critical projects who is confident managing project documentation, coordinating teams, and helping drive project delivery.\n\nThe Role\n\nYou’ll be responsible for supporting the project team by managing documentation processes, coordinating stakeholders, and ensuring key deliverables are completed on time.\n\nKey Responsibilities\n\n Reviewing project documentation to ensure works can progress efficiently\n\n Managing and leading meetings focused on documentation close-out\n\n Holding daily and weekly coordination calls with project teams and subcontractors\n\n Tracking outstanding actions and maintaining progress across deliverables\n\n Escalating key issues or blockers to the CX Manager where required\n\nWhat We’re Looking For\n\n Previous experience as a Document Controller within construction, MEP, infrastructure, or mission-critical environments\n\n Strong organisational and communication skills\n\n Ability to manage multiple stakeholders and priorities\n\n Comfortable working in a fast-paced project environment\n\nContract Details\n\n Hybrid working (mix of site and remote)\n\n West London-based project\n\n 6-month initial contract\n\n Competitive day rate\n\n Immediate starts or short notice preferred\n\nIf you’re interested in hearing more, please apply with your latest CV for a confidential discussion

Antella Recruitment are excited to be recruiting on behalf of an established and rapidly growing inbound travel specialist seeking a Spanish Speaking Groups Operations Executive to join their multilingual operations team in London.\n\nThis is a fantastic opportunity for someone passionate about UK & Ireland inbound tourism who enjoys managing complex group travel arrangements and delivering exceptional client experiences across international markets.\n\nThe business works with a wide range of overseas travel partners, creating bespoke programmes throughout the UK and Ireland for leisure groups, educational travel, cultural itineraries and experiential tours.\n\nAbout the Opportunity - Spanish Speaking Group Operations\n\nThis role sits within a busy operational department responsible for coordinating and delivering group travel programmes from confirmation through to successful completion.\n\nThe successful candidate will manage multiple international group bookings simultaneously, ensuring all travel services are secured accurately, supplier relationships are maintained and clients receive a seamless travel experience.\n\nYou will work closely with internal sales and contracting teams, alongside hotels, attractions, restaurants, transport providers and guides across the UK and Ireland.\n\nMain Responsibilities Spanish Speaking Groups Operations\n\n Coordinate confirmed group travel arrangements across the UK & Ireland\n\n Book hotels, restaurants, attractions, transport and additional ground services\n\n Review client itineraries and ensure all operational details are accurate\n\n Negotiate competitive rates and maintain strong supplier partnerships\n\n Monitor booking deadlines, payment schedules and operational timelines\n\n Manage amendments, reconfirmations and last-minute operational changes\n\n Prepare operational documentation including rooming lists and vouchers\n\n Ensure all booking systems and files are updated accurately\n\n Support clients and suppliers with any operational queries\n\nCandidate Profile Spanish Speaking Groups Operations\n\nWe are looking for a proactive and organised travel professional with previous experience operating inbound groups within the UK & Ireland market.\n\nThe ideal candidate will possess:\n\n Fluent Spanish and English language skills\n\n Previous experience within inbound tour operations or DMC environments\n\n Strong understanding of UK & Ireland destinations and suppliers\n\n Excellent attention to detail and organisational skills\n\n Ability to prioritise workload within a fast-paced environment\n\n Strong commercial awareness and negotiation skills\n\n Confident communication skills with both clients and suppliers\n\nAdditional European language skills would be considered advantageous.\n\nWhat’s On Offer?\n\n Hybrid working environment based West London\n\n Opportunity to join a growing international travel business\n\n Supportive and collaborative team culture\n\n Exposure to a variety of global source markets\n\n Career progression opportunities within inbound tourism\n\n Dynamic and fast-paced working environment\n\nThis is an excellent opportunity for a travel professional looking to further develop their career within inbound group operations and become part of a passionate and international team

Our client, a leading e-commerce logistics business based in the London Heathrow area, is looking for a permanent Quality Manager to join their expanding Quality and Network Operations team.\n\nThis is a high-impact leadership role where you will take ownership of service performance across the end-to-end parcel journey, driving continuous improvement, visibility, and operational excellence across the business. Alongside day-to-day quality management, you will lead and develop a team of up to 7 Quality professionals, acting as a key escalation point and performance driver.\n\nThis is a remote role.\n\nHours: Monday - Friday, 09:00 - 17:30 (with occasional weekend on-call requirement)\n\nDuties and Responsibilities of the Quality Manager:\n\nAnalyse end-to-end performance across the full parcel journey, identifying trends, risks, and areas for improvement at each stage.\n Own and manage business-wide performance communications, ensuring service impacts are clearly understood, regularly updated, and resolved in a timely manner.\nDevelop and implement innovative quality management approaches to improve service visibility, efficiency, and overall performance.\nLead effective cross-departmental collaboration to implement process improvements and drive sustained service enhancements.\nAct as the primary escalation point for the Quality team, supporting team members with complex issues and day-to-day challenges.\nConduct monthly 1:1s, providing coaching, mentoring, and development support aligned to both personal and company goals.\nPrioritise, plan, and manage the team's weekly workload, including oversight of the shared inbox and ensuring SLA adherence.\nManage annual leave and overtime planning to ensure appropriate coverage is maintained at all times.The successful Quality Manager candidate will bring:\n\nStrong knowledge of cross-border logistics solutions, with at least three years' experience managing one or more elements of the supply chain.\nA detailed understanding of end-to-end cross-border e-commerce operations, from retailer collection through transport modes to final-mile delivery.\nProven ability to analyse performance data, identify root causes, and take ownership of issues through to resolution.\nExperience leading, coaching, and motivating a large and diverse team to achieve high performance.\nA proactive, solutions-driven mindset with a strong focus on quality, accuracy, and continuous improvement.\nThe ability to adapt quickly in a fast-paced environment, re prioritising effectively and bringing others along with change.\nExcellent communication and stakeholder management skills, with confidence presenting insights and driving improvements internally and externally.\nA hands-on, initiative-taking approach with a willingness to get involved and think creatively to improve outcomes.If this Quality Manager opportunity sounds of interest, please apply online now

Service Advisor Franchised Motor Dealership - Brentford We are currently recruiting for an experienced Service Advisor to join a busy and successful aftersales team within a well-established dealership operation. This is an excellent opportunity for a fully-fledged Service Advisor who thrives in a fast-paced environment, delivers first-class customer service, and can confidently manage the service process from start to finish. The Role: Acting as the key point of contact for customers throughout the service and repair process Managing bookings, job cards, and workshop scheduling efficiently Upselling additional work and products where appropriate Liaising closely with the workshop and keeping customers updated on vehicle progress Delivering exceptional customer service and maintaining strong CSI performance Handling invoicing and vehicle handovers professionally The Ideal Candidate: Previous experience as a Service Advisor within a main dealer Strong upselling ability with a proven track record Excellent communication and organisational skills Able to work efficiently under pressure in a high-volume environment Kerridge / CDK experience would be advantageous Full UK driving licence required What's on Offer: £36,000 basic salary Realist...