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Better places, thriving communities. Role: Hard Services Engineering Manager Hours: 40 hours a week Location: Crawley At Mitie, our people are our greatest strength. We're looking for a Hard Services Engineering Manager to lead hard service disciplines on site, ensuring full statutory compliance and delivering high‑quality FM services to the Thales client. Job Overview • Ensure full statutory, mandatory, and contractual compliance, • Lead all hard service disciplines across site, • Support the FM team to deliver high‑quality services to clients and customers, • Strengthen stakeholder relationships and provide FM resilience, • Optimise systems and processes to improve efficiency and reduce energy use, • Develop understanding of contract commercial and delivery frameworks, • Manage PPM and reactive works to meet SLAs and KPIs, • Line manage engineering teams to maximise productivity, • Drive 100% PDA usage through training, auditing, and compliance, • Maintain engineer training matrix and support development and mentoring, • Manage subcontractors in line with contractual requirements Role Responsibilities: • Manage additional works, including scope agreement, quotations, and delivery, • Review subcontractor RAMS, issue permits, and ensure compliance, • Ensure certification is uploaded to Maximo, SharePoint, and site records, • Proactively engage clients and key stakeholders to maximise satisfaction, • Ensure all works follow Mitie Safe Systems of Work and H&S policies, • Assist with monthly reporting and FM initiatives, • Promote the One Team ethos across service lines, • Lead health & safety ownership, reviews, huddles, and audits, • Enhance service delivery through cross‑functional teamwork, • Build a proactive, customer‑focused hard services delivery model, • Challenge supplier quotations and lead energy‑saving initiatives, • Support quarterly energy performance reviews, • Attend and represent Mitie at client meetings when required, • Escalate technical issues to the Hard Services and Energy Lead Required Qualifications: • Experience in M&E environments, • Knowledge of mechanical, electrical, and specialist systems, • Experience managing multi‑skilled engineering teams, • Mechanical Engineering qualification, • Water management experience (desirable), • Strong customer focus and communication skills, • Health & Safety knowledge (IOSH Working Safely), • Full, clean driving licence and ability to work at heights, • Organised, flexible, and able to manage administrative tasks, • Reliable, professional, and able to work independently or as part of a team There's a place for you at Mitie, join us today! Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-,and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Location: On site at Redhill Surrey Role Overview We’re looking for a talented and proactive Business Analyst to join our team and support enterprise systems across Sales, Supply Chain, Manufacturing, Service, HR, and Finance. This is a dynamic role that blends strategic thinking with hands-on problem-solving, offering the opportunity to work on projects of varying scale and complexity. You’ll collaborate closely with stakeholders across departments to identify opportunities for improvement, resolve application issues, and design innovative solutions that enhance business processes and system functionality. Responsibilities • Partner with IT Application Managers to prioritize and deliver business requirements and process enhancements., • Engage with business users to identify and implement system and process improvements., • Conduct interviews to gather detailed business and technical requirements., • Analyze data to identify trends and support strategic decision-making., • Lead major projects, including requirements gathering, process mapping, test planning, and execution., • Ensure compliance with IT standards for documentation, design, use cases, and training materials., • Develop reports for ERP, CRM, and BI systems tailored to management and customer needs., • Assist in designing data models and databases aligned with business goals., • Provide Tier 2 and Tier 3 support for enterprise application issues and queries., • Champion the effective use of technology across the organization., • Deliver end-user training and create comprehensive training guides and documentation., • Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork., • Demonstrate behavior consistent with the company’s Code of Ethics and Conduct., • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem., • Duties may be modified or assigned at any time to meet the needs of the business. Qualifications • Bachelor’s degree or equivalent professional experience preferred., • Minimum 5 years’ experience in business analysis, project management, or related fields., • At least 3 years’ experience with Manufacturing Execution Systems (MES), ideally supporting custom-built solutions., • Hands-on experience with D365 Finance & Operations and CRM is highly desirable., • Strong communication, organizational, and documentation skills.

Hybrid working arrangement: 3 days per week on site in either Belfast or Crawley We are seeking an experienced Senior Contracts Manager to provide expert commercial and contractual leadership across bids and contract delivery within IAS UK. This role is critical to enabling the business to win new work, negotiate robust contracts and manage contractual risk throughout the delivery lifecycle. You will work closely with bid, project and operational teams, acting as a trusted advisor on commercial strategy while ensuring obligations are met and opportunities maximised. Core Benefits: On offer is a competitive salary and benefits package, which includes; • Performance-related bonus, • Half day every Friday, usually finishing around 13:00, • 28 days annual leave (plus bank holidays) plus opportunity to buy up to 40 hours/year (pro rata), • 24 hours volunteering paid for, • Private healthcare (grade dependent), • Pension scheme, • Life cover, • 24/7 Employee Assistance Program and access to mental wellbeing app, • Employee discount shopping schemes on major brands and retailers, • Gym membership discounts, • You can read about some of our other benefits here: UK benefits | Thales Group Integrated Airspace Protection Systems (IAS) Our main purpose is to protect and defend. We provide rapid integrated solutions for detection, coordination, fire control, engagement and support. We cover three sectors: Surface Attack & Air Defence (UK), Air Defence (International) and Air Operations & Services as well as Space. Paragraph selected from BL list below Main Responsibilities: • Lead contractual input across bids and projects, supporting negotiation strategy and contract formation., • Provide expert commercial advice on terms and conditions, risks, liabilities and opportunities., • Manage change control, claims and disputes, working with legal and senior stakeholders to protect business interests., • Oversee financial instruments such as Letters of Credit, bank guarantees and other trade finance arrangements., • Drive compliance with contract governance, processes and delegation of authority requirements. Ideal Experience & Skills: • Strong background in contract and commercial management, ideally within complex or regulated environments., • Proven experience negotiating customer contracts and managing contracts through delivery., • Solid understanding of contractual risk, change management, claims and dispute resolution., • Strong commercial and financial acumen, including exposure to international contracting and trade finance., • Excellent stakeholder management and communication skills, with the confidence to influence at all levels. Security Clearance Requirement: UK Eyes Only: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. If approved by the MOD, a dual national from a non-ITAR country may be considered. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: .

The Technical Services Manager (TSM) is responsible for managing the high standard of operational services in Mechanical, Electrical and public health (MEP) systems required across the WPM portfolio, ensuring consistent, seamless and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business. Responsibilities: Manage the delivery of planned and reactive Hard FM services across all properties having total responsibility for operational performance (Direct labor and specialist Sub-Contractors), Health & Safety, Human Resource Management, meeting all quality & compliance standards and service level agreements to achieve targeted profitability. Review all existing site-specific policies and operational procedures (EOP, SOP) to ensure they fit with the value framework and make all necessary changes to ensure our operational delivery model is consistent with ISO 9001 standards and the requirements of our client(s). Develop and implement operational best practices and working initiatives. Ensure building regulations, statutory obligations, legislative compliance, and best working practice are delivered. Effectively contribute to the completion of individual buildings Activity Calendar and significant building events. E.g. Annual black building tests, M&E audits, actions, and document review Proven track record of technical problem solving. Foster and develop a unique One Team relationship between the management team, service partners and all other stakeholders to create a seamless and unified customer experience. Manage and monitor operational performance, providing formal monthly performance monitoring reports Effectively manage the allocated service partners and their contract performance, including managing key relationships, monitoring contract administration, and driving operational improvements; ensuring work output is in line with contractual obligations. Act as Responsible Person Legionella (Water) Develop a Contract Risk Register to manage and monitor operational and commercial risks as they become known. OOH availability for Critical call out to support and guide if required Production of high-quality technical reports to support position statements in response to significant reactive breakdowns and/or client requests or when seeking additional expenditure approvals. Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc. which ensure that services are compliant with legislation and that contingency plans are in place. Meet monthly with core service partners and ensure Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and reports are completed promptly and accurately. Ensure all contracts are maintained within the agreed budget and seek alternative ways to improve customer service and reduce expenditure. Ensuring positive constructive relationships is developed based on a long-term partnership approach with the clients Lead in energy management for the portfolio at individual building level. Ensuring that buildings are being operated at optimum performance and energy is being closely managed and reported on. To enhance the capability of existing buildings technology, contributing where required to the development of new SMART building technology platforms, and data analysis. Ensure the Clients assets operate at their optimum performance and that energy is closely managed and reported in accordance with building accreditations such as Nabers. Ensure that any one-off and non-contractual operational tasks are fulfilled to a high specification and within a dedicated timeframe, to include out-of-hour services for occupier events and special projects. HSE and Compliance: Role modelling HSE behaviors & best practice. Leading HSE culture throughout the team. Undertaking Site Safety Inspections and Audits in accordance with company standards. Accountability for team adherence to HSE legislation, process & policies (both Statutory & Company) for team, including accident investigation, reporting, risk assessments, audits Commercial: Manage the P&L performance of the contract in a cost-effective manner, ensuring value for money is achieved across the board and profit targets are achieved, highlighting commercial areas of concern to the Account Director and Divisional Finance Director. Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimize aged debt and actively recovering WIP in line with agreed timescales. Fully understanding commercial contract & scope of service delivery within contract cost model. Ensure all invoices are submitted within the required timeframes (both internal and client) & extensions applied whenever necessary. Adhere to appropriate authority levels for all commercial activity. Working within agreed protocols for Small/Extra Works providing quotes for the consideration of the client to maximize the available opportunities for additional profitable revenue. Ensure Purchase Orders are issued to the contracted supply chain in a timely manner so that schedule and reactive services meet all operational demands in accordance with contract service level agreement. Manage supply chain invoice submissions in accordance with good commercial practice ensuring payments are only made when services have been delivered to the required standards Build cost books and follow the CRB process Qualifications: Industry relevant qualifications Computer literate in CAFM, Word, Excel, Outlook Preferably equivalent to a minimum of 10 years experience at technical engineering management level. National General Certificate in Occupational Safety and Health accredited by NEBOSH or IOSH Proven track record of technical problem solving Ability to communicate technical subjects to non-technical customers and team members Ability to produce technical reports Adept at managing the change process to a diverse group, promoting best practice and strategic advice where appropriate All successful candidates must be able to pass a DBS check at JLL cost