Senior Project Manager
8 hours ago
London
WHO ARE WE LOOKING FOR: The purpose of this role is to plan, budget, build and operate events. You will be the main point of contact for the client, site and event management teams .With support from the wider Peppermint Head Office team you will have complete commercial ownership of the project from start to finish. You will work closely with all part of the business to deliver each event on time, on budget and meet profit targets and exceed the client’s expectations. WHAT WE’RE LOOKING FOR: • Minimum of 4 years’ experience of working on greenfield sites or large scale venues, • Excellent knowledge of bar operations in events or festivals, • Extensive experience working with large budgets and commercial decision making, • Willing to live and work onsite at festivals and events both during and outside of regular business hours, • Excellent communicator who is used to managing large teams and having multiple direct reports, • Able to prioritise a varied and sometimes heavy workload with peak periods, • Strong client management experience, • Ability to be Designate Premises Supervisor with familiarity with ELT and Licensing meetings, • Comfortable working on events with multiple bar and food outlets with event revenue above £5m per event and used to managing budgets of £1m per event This is a brilliant opportunity for someone who wants to work with a leading event company in the hospitality and greenfield space . The variety of events making it ideal for someone with ambition, drive, and leadership potential. WHO WE ARE: Peppermint is a multi-award-winning events business, founded in 2003 by Alex Brooke and Adam Hempenstall - passionate in providing first-class bars and drinks-led solutions to the UK’s greatest events & venues. Today, Peppermint services over 50 events and venues every year and has developed long-standing relationships with the likes of AEG, IMG, Cuffe and Taylor and Live Nation. Events include BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, Lytham, Rewind festivals and many more. CORE ACCOUNTABILITIES: • Event Planning & Client Management, • To coordinate and work with all Peppermint departments to plan all aspects of an event, • Support the pitch process alongside the Finance Business Partner to ensure every event is costed up accurately, • Managing the whole of the Project Team (stock, staffing, finance, operations etc.) to ensure the project is delivered on budget, on time, • Prepare any licensing paperwork including applications and AMP’s and attending any relevant meetings, • Reconciling all costs post event with the Finance Business Partner, • Working with the allocated Account Manager be a point of contact for the client, • Managing the client’s deadlines – for example stock ordering or equipment booking, • Communicate any event changes for the FBP to update the event budgets, • Working with the staff team to ensure staff rotas are on or under budget, delivered at the event and reconciled in full post event, • Working with the stock planners to ensure that all stock orders go out on time, • Regularly attending meetings with clients and suppliers, • Work with the Sponsorship manager and stock planners to ensure the event is stock-ranged correctly, • Complete commercial ownership of the event – managing budgets, ensuring profit targets are achieved, • Feedback on pre-and post event budget reports with the FBP to summit to the Directors as per timelines, • Create and maintain comprehensive event plans ensuring all equipment and infrastructure is booked, • Ensuring changes to the Project Plan are communicated to all departments through regular event planning meetings, • Communicating and maintaining timelines and priorities on every project, • To keep fully up-to-date with industry developments & trends, • Ad hoc tasks as the business requires Operational: • To act as the primary point of contact and represent the Company on site at events, • Uphold all licensing objectives in accordance with the EMP and AMP – act as DPS if required and liaise with local authorities, • Attendance at ELT or relevant meetings if required, • To coordinate and oversee all site operations (including but not limited to) event logistics, security, staffing management, operations, stock management, event production, & bar/food services., • Delivering events on time and within budget that exceed expectations, • With support from the Peppermint Event Team manage all subcontractors – from staffing to wet stock suppliers, portacabins to power, • Allocating and delegating tasks to Peppermint staff, managers or relevant sub-contractors., • Making operational decisions based on changing conditions at the event, • To troubleshoot and problem solve and make clear and definitive decisions, • Maintain a highly professional, highly skilled and motivated event team, • To delegate effectively, follow-up consistently and maintain a culture of respect and accountability within your team, • To effectively manage communication and information flow to Peppermint Senio Management, • Ensure all department processes are followed and maintained and productivity meets company standards, • Ensuring excellent end-user customer service and delivery, • To pro-actively minimise queueing and wait times, • To maintaining positive and productive relationships with all relevant stakeholders ensuring Peppermint’s reputation is upheld, • To act as a single point of contact for prospects and clients when appropriate, • To work with operations teams to manage client expectations and deliver target profit margins including staffing percentages and stock GP, • Ad hoc tasks as the event requires Other • Will line manage at least one other Project Manager eventually leading to multiple reports, • Support the Operations Department with development of the onsite teams and Ops Department, • Bring new ideas to the wider teams ensuring excellence across all departments, • Comfortable presenting plans and concepts to Senior team, • Involved in larger concepts and developing creative F&B areas alongside Production Manager KNOWLEDGE/ EXPERIENCE/SKILLS: • Experience working on site at events or venue’s, • Event production and general construction knowledge, • Excellent budget management, • Strong client management experience, • Commercial awareness, • Excellent organisation and time management, • A keen eye for detail, • On-trend knowledge of F & B offerings at events, • Relationship building & strong communication skills, • Strong numerical skills, • Personal Licence Holder COMPANY BENEFITS: • Company sick pay (10 days), • Medicash- dental care, optical treatments, physiotherapy etc, • Employee assistance programme- counselling and support, • Birthday day off, • Hybrid and remote working options, • Quarterly team socials, • Apprenticeship programmes available, • Festival and sport event tickets/drink tokens, • Enhanced maternity/paternity leave £45,000 – £50,000 DOE • Bonus, • Overtime
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