Front of house manager jobs in United Kingdom - Page 8

Salary: £14 Job type: part time Job Description: As an experienced host, you will play a crucial role in ensuring that our guests have an exceptional dining experience from the moment they walk through the door. Your key responsibilities will include: • Greeting and welcoming guests with a warm and professional demeanor. • Managing and organizing reservations using our booking system. • Coordinating seating plans to ensure a smooth flow of service. • Communicating efficiently with the front-of-house and kitchen teams. • Handling guest inquiries, special requests. • Providing a seamless and enjoyable experience for all guests. Requirements: • Proven experience as a host or in a similar role within restaurant environment. • Excellent communication skills with the ability to handle high-pressure situations gracefully. • A friendly and outgoing personality, with a focus on delivering top-quality service. • Strong organizational skills and attention to detail. • Availability to work flexible hours, including evenings and weekends. • Knowledge of reservation systems and basic restaurant operations is a plus.

We are looking for Remote Staff Co-Hosts to join our team in a part-time, work-from-home position. As a Staff Co-Host, you will help manage guest experiences and ensure smooth operations for short-term rental properties. Your responsibilities will include: Communicating with guests before and during their stay Offering local recommendations and resolving any issues that may arise Managing reservations and handling guest reviews Creating and updating property listings Position Details: Schedule: 2 days per week, with 2-3 hours of work per day Salary: £35,700/year pro-rated (around £2,334/month after taxes) Location: Fully remote (work from home) Benefits: You will receive a portion of the booking revenue generated from the properties you manage. Requirements: Strong communication skills Previous experience in customer service is a plus Access to a computer and a stable internet connection Ability to work independently and manage tasks remotely If you are interested, please apply, and we will provide further details on how to get started with the registration process.

Sous Chef ready to become a Head Chef. We're are looking for an experienced and motivated Sous chef to join our team and would be thrilled to welcome you aboard. Comprehensive training will be provided to ensure you have all the skills and confidence needed to excel! DUTIES: Food Preparation: Support with food preparation and cooking processes, ensuring consistency and quality. Menu Planning: Contribute to menu development and daily specials. Inventory Control: Monitor stock levels, place orders, and manage inventory efficiently. Quality Assurance: Ensure that all dishes meet quality standards and are presented correctly. Sanitation: Enforce health and safety regulations, ensuring a clean and safe kitchen environment. Collaboration with FOH: Work closely with the FOH team to address any special requests or issues, ensuring a cohesive and high-quality dining experience. ABOUT YOU: Friendly and approachable Positive mindset Eagerness to learn Ability to thrive under pressure and collaborate with a team Genuine passion for enhancing guest experiences Experience working in a fast-paced kitchen environment Leading a section or shifts in the kitchen Previous experience working in a Peruvian or Japanese restaurant beneficial WHAT WE OFFER: Competitive hourly wage + service charge + tips Flexible work schedules 50% staff discount at all our associated venues 20% friends and family discount at all our associated venues ABOUT US: Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you!

Waiter / Waitress ( Mostly Monday to Friday) Hourly Rate: £13.15 per hour Mostly Monday to Friday Searcys can be traced back to one man's vision: Victorian entrepreneur and the Duke of Northumberland's confectioner, John Searcy. He honed his skills by catering at private parties for royalty and high society - and word soon spread of his talent. After ten years of service to the Duke and Duchess, he set up Searcys, in 1847. Before long, he became the first and most sought-after caterer, renowned for his artistry and attention to detail. As a Waiter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Access to everyday discounts and communication portal - Employee assistance programme - Meals provided on shift when working within one of our venue - Your birthday off to celebrate in style Job Description: Key Responsibilities: - Provide exceptional service to our guests - To successfully participate in the delivery of all food and beverage services - Take part in the setup of restaurant and events - Nurture and develop new commis waiters - Adhere to all company policies and departmental procedures/trainings - Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers - Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary The Royal Institution of Chartered Surveyors (RICS) is the worlds leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

Job Advertisement: Team Member at French Tacos and Smash Burger Takeaway Are you a food fanatic with a passion for delivering excellent customer service? Do you thrive in a busy, high-energy environment? Join our team at HOTBOB, the go-to spot for delicious French tacos and smash burgers on the high street! Position: Team Member Hours: Flexible shifts, 7 days a week from 11:30 AM to 1:00 AM Pay: Competitive, based on experience About Us: At HOTBOB, we believe in serving up happiness, one French taco and smash burger at a time. With an open kitchen, our customers get to see the magic happen right before their eyes. We're located in the heart of a bustling high street, making every shift dynamic and exciting. Responsibilities: Provide excellent customer service, ensuring every guest leaves with a smile. Maintain a clean and organized work environment. Adhere to all food safety and hygiene standards. Assist with inventory management and restocking as needed. Skills and Experience Required: Previous experience in a fast-paced restaurant or takeaway is preferred. Exceptional attention to detail and a commitment to food quality. Strong communication skills and a friendly, approachable demeanor. Ability to work well under pressure and handle busy periods efficiently. A true passion for food and a desire to share that passion with our customers. What We Offer: Flexible shift patterns to suit your lifestyle. A supportive and energetic team environment. Opportunities for growth and development within the company. Competitive pay, with rates based on your experience. How to Apply: Ready to join our team and become a part of the HOTBOB family? Send your resume and a brief cover letter through this advert or drop by in person during our opening hours. We can't wait to meet you! HOTBOB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Remoli Bromley we are seeking a skilled and passionate floor supervisor who embodies a love for hospitality, possesses excellent customer service skills, and has a knack for creating memorable experiences to join our dynamic front-of-house team. Are you someone who pays attention to detail and understands the essence of delivering exceptional service? What will be your responsibilities? As a Supervisor (Restaurant & Bar) at Remoli Bromley, you'll have a central role in ensuring our guests have an outstanding dining experience while also overseeing the smooth functioning and financial success of our restaurant. Collaboration with our team will be key to elevating guest satisfaction and nurturing a culture of ongoing improvement. This position requires strong communication abilities, a dedication to customer satisfaction, and the talent for building positive rapport. Benefits include: • Opportunities for Career Development • Flexible working hours • 25% Staff discount • Complimentary meals during shifts. If you are interested in this position, please apply by providing details of your relevant past experiences and qualifications. We look forward to welcoming passionate individuals to join our team at Remoli Group and contribute to creating exceptional dining experiences for our guests.

Westfield Stratford, London. Mowgli, recently recognised as a Sunday Times ‘Best places to Work’ for a second consecutive year and awarded one of the 'Best Companies' to work for in the UK three years in a row, is looking for a Line Chef to join the family. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes. In a Line Chef, we are looking for: • A keen attitude to assist the kitchen management team in keeping a clean, hygienic and tidy workspace at all times, • Excitement to work with fresh ingredients and gain a great knowledge of Mowgli recipes and products once fully trained, • A passion for wanting to be involved and contribute at team meetings and execute tasks given by the FOH and Kitchen management team. • And finally a huge appetite for progression! We offer careers, not just jobs and have clear progression plans outlined in our Mowgli Career Tree. We have Head Chefs who started with us as KPs and now run their own kitchen in some of the best cities in the UK! We keep our people feeling purposeful, nourished and fulfilled through providing a great work life balance and fantastic benefits. Benefits: • 30 days paid holiday with enhanced family leave • Access 40% of your wage earned before payday • Have your birthday and your child’s first day of school off on Mowgli • Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in! • The chance to go on life changing trips all over the world • An invitation to our annual Summer Party, Mowgli Fest! We close all sites so no one misses out! • Guaranteed Christmas Eve evening, Christmas Day, Boxing Day and New Year’s Day off • 50% off food when you visit with family and friends and enjoy free meals on shift • 100% of all service charge and tips earned boosting your wages! • Work somewhere with purpose – We have raised over £1,700,000 for local and international charities and have committed to working towards a more sustainable future with exciting relationships in place.

We are looking for a skilled Waitress/Waiter with bartender experience to join our team, providing exceptional customer service while also contributing to our bar operations. If you thrive in a fast-paced environment and have a passion for both food and beverages, we want to hear from you. We pay competitive rates for the right candidate . Role Overview: In this dual role, you will be responsible for delivering a seamless and enjoyable dining experience to our guests while also assisting behind the bar as needed. You will be expected to take orders, serve food and drinks, manage customer queries, and prepare beverages, including cocktails, wines, and spirits. Flexibility and a commitment to excellent customer service are essential in this role. Key Responsibilities: Provide outstanding table service, including taking orders, serving food and drinks, and managing customer payments. Prepare and serve a wide range of beverages, including cocktails, wines, beers, and soft drinks. Maintain a high level of customer service throughout the dining and bar areas, ensuring all guests feel welcome and attended to. Assist in bar operations, including restocking, inventory management, and maintaining cleanliness and organisation behind the bar. Accurately handle cash and card transactions, including processing payments and issuing receipts. Ensure compliance with all licensing laws, health and safety regulations, and food hygiene standards. Provide advice and recommendations on menu items, wine pairings, and drink selections to enhance the guest experience. Support the wider team during busy periods and assist in any other duties as required by the management team. Skills & Experience: Previous experience as a Waitress/Waiter in a restaurant or bar setting. Proven experience in bartending, with knowledge of preparing and serving cocktails, wines, and spirits. Strong customer service skills, with the ability to engage with guests in a friendly and professional manner. Ability to work in a fast-paced environment while maintaining attention to detail. Excellent communication and interpersonal skills. Knowledge of food hygiene and health and safety practices (Level 2 Food Hygiene Certificate preferred). Flexibility to work various shifts, including evenings, weekends, and holidays. A positive attitude, team spirit, and the ability to remain calm under pressure. Benefits: Competitive hourly wage, plus tips. Staff meals and discounts. Opportunities for growth and development within the company. Supportive and friendly working environment. If you are an enthusiastic and versatile individual with a passion for customer service and bartending, we would love to hear from you! How to Apply: Please send your CV and a brief cover letter detailing your relevant experience t

Sushi Shop Battersea currently is seeking for a FOH Supervisor for our new location at 142 Northcote Road SW11 6RD Battersea Sushi Shop operates more than 196 branches globally and is present more than 13 countries. As a Team Member , you have to be a strong team player to support the team and deliver the top quality of sushi to our customers. We offer: Full-time contract Hourly pay Great prospects in a growing company Competitive salary Paid Holidays Duties include: Oversee all front and back of the house restaurant operations Ensure customer satisfaction through promoting excellent Maintain quality control for all food served Analyse staff evaluations and feedback to improve the customer’s experience Project future needs for goods, kitchen supplies, and cleaning products; order accordingly Oversee health code compliance and sanitation standards Look for ways to cut waste and decrease operational costs

Waiter / Waitress ( Monday to Friday) Hourly Rate: £13.15 per hour + TRONC Monday to Friday Searcys can be traced back to one man's vision: Victorian entrepreneur and the Duke of Northumberland's confectioner, John Searcy. He honed his skills by catering at private parties for royalty and high society - and word soon spread of his talent. After ten years of service to the Duke and Duchess, he set up Searcys, in 1847. Before long, he became the first and most sought-after caterer, renowned for his artistry and attention to detail. As a Waiter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Access to everyday discounts and communication portal - Employee assistance programme - Meals provided on shift when working within one of our venue - Your birthday off to celebrate in style Job Description: Key Responsibilities: - Provide exceptional service to our guests - To successfully participate in the delivery of all food and beverage services - Take part in the setup of restaurant and events - Nurture and develop new commis waiters - Adhere to all company policies and departmental procedures/trainings - Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers - Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary The Royal Institution of Chartered Surveyors (RICS) is the worlds leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

Hi, we are Pizza Brixton "105 Brixton Hill". We are an artisan pizza restaurant born by passion for good food and pizza Napoletana. Born in Brixton (2017) and since then expanded to Clapham and Bow. We are always looking to grow as a business and present our staff with opportunities to grow and develop professionally. We offer competitive pay rates, equally shared service charge and tips, staff discounts and team activities. Why work with us: • 40+ hours per week • Service charge and tips shared equally among staff • Paid training and 28 days paid holiday • Career opportunity to build your skills and grow professionally from Front of house team member to Restaurant manager. • Free pizza during shift • 25% off staff discount when dining in • Staff nights out • Work clothes + laundry service We are looking for: • Friendly professional individual who will warmly welcome our guests. • Team player who will work closely with the Restaurant Manager and Assistant manager to maintain and deliver high quality service and pleasant experience for our guests. • Perfect knowledge of our menu • Capable of maintaining the strictest health & safety and hygiene standards. • Maintain good relationship with rest of the staff with respect of job roles. • Previous experience is encouraged but not essential If you think you are right for the job please do not hesitate to get in touch. Looking forward to hearing from you

Sanzio is a bustling Italian restaurant in the heart of Willesden Green, London. We focus on making the best of Italy's favourite staples, such as pizza, pasta, and salads. In addition, we offer daily specials on meat, fish, and seafood based on fresh and seasonal ingredients. We aim to provide our customers with beautiful food and a relaxing old-world atmosphere to enjoy with friends and family. Role Description This is a full-time on-site role for an Assistant Manager/Manager at Sanzio. Your primary responsibility will be to provide exceptional customer service, ensure a pleasant dining experience for every customer, and help our existing team grow within their position. We are looking for someone who is not scared of work and likes to be active. Most importantly is that your personality is kind, easy-going and focused. Qualifications You must have at least five years of full-time employment as a Waiter and, ideally, some experience as an assistant manager. Customer Service, Communication, and Food & Beverage skills Experience in the food service industry Knowledge of food safety and hygiene practices Ability to work well in a team and handle multiple tasks Excellent communication and interpersonal skills Basic cooking skills Positive and friendly attitude This role is not suitable for part-timers of students. Wages can be yearly or hourly and it will be based on your experience and capabilities

Restaurant Supervisor - Hot N Juicy Shrimp The Restaurant Supervisor at Hot N Juicy Shrimp ensures efficient operations, exceptional customer service, and a positive guest experience. They lead the front-of-house team, oversee the QR code ordering system, and maintain cleanliness and readiness using Trail Hospitality. Key Responsibilities: Team Leadership: Supervise and motivate staff, ensuring adherence to service standards. Train employees on customer service and QR code ordering. Customer Service: Greet guests, assist with orders, address concerns, and ensure satisfaction. Handle complaints and escalate when necessary. Order & Quality Management: Ensure accurate orders, timely service, and high-quality food presentation. Communicate any allergy or dietary needs. Health & Safety: Oversee hygiene standards, conduct cleanliness checks, and ensure safety protocols are followed. Operational Oversight: Use Trail Hospitality for opening/closing checks and inventory management. Assist with scheduling and staff performance. Skills: Leadership: Ability to lead and maintain high service standards. Communication: Clear, friendly interaction with guests and staff. Problem Solving: Address customer and operational issues efficiently. Attention to Detail: Ensure accurate orders, cleanliness, and smooth operations.

We are seeking a friendly, energetic, and customer-oriented Front of House Team Member to join our growing team at Shezan Restaurant. As the face of our establishment, you will play a key role in creating a positive and welcoming environment for all of our guests. This role is ideal for someone who is passionate about delivering excellent customer service and thrives in a fast-paced setting. Key Responsibilities: - Greet and welcome guests with a warm, positive attitude - Provide excellent customer service by answering questions, addressing concerns, and ensuring a seamless guest experience - Assist with seating arrangements and managing the reservation system - Take and deliver orders, ensuring accuracy and attention to detail - Collaborate with kitchen and bar staff to ensure timely service. - Maintain cleanliness and organization in the front-of-house area (lobby, dining area, restrooms) - Process payments and assist with cash handling as required - Address guest feedback in a professional and efficient manner - Ensure compliance with health and safety regulations at all times - Assist with opening and closing duties as needed Qualifications: Prior experience is not needed - Excellent communication and interpersonal skills - Ability to multitask and remain calm under pressure in a fast- paced environment - Strong attention to detail and problem-solving skills - A team player with a positive, can-do attitude - Flexibility to work various shifts, including evenings, weekends, and holidays Benefits: - Competitive hourly rate/salary (£11.44) - Tips and performance-based incentives - Employee discounts on food and beverages (if applicable)

Come and join the Chick ‘n’ Sours family :) We are an independent restaurant group serving next level fried chicken, awesome cocktails, wicked tunes and good vibes. We do all of this in a positive culture where we support each other and our communities, have a good work life balance & most importantly enjoying our time at work. We have a part-time front of house role, working between 20-30 hours a week, available in our Seven Dials restaurant in central London. This is for an immediate start. - We pay fortnightly - you’ll never work your birthday - your friends and family get 50% off - staff meals daily - good culture at work We always want to promote our people through the business so there are opportunities to progress too. If this sounds of interest, drop us a line and we’ll arrange for you to come in for an interview with our Manager. 😊

We are a Modern Indian fine dining restaurant in heart of london in Trafalger square . Currently recruiting for an experienced full time waitress / waiter and bar tender to join the team asap . We have a performance based bonus and tronc seperate . Opportunity to grow into a supervisor as we opening new restaurant early winter in 2025 . Please get in touch asap, salary is very competitive considering the market around . Many Thanks , Team Farzi

- From 15/ph (Basic £11.44 + TRONC) - Full-time 40-45 hrs Our values: - People oriented: we are a business built upon people, we always aim to put our people first. - Quality-driven: we are committed to consistently delivering the highest quality in everything that we do. - Proud: we take pride in our work, our team, and the satisfaction of our customers. - Honest: Integrity is the foundation of our business; we believe in transparency and honesty with our team, our customers, and our partners. - Personable: we offer a welcoming, down-to-earth atmosphere where everyone feels comfortable. - Brave: we are not afraid to innovate, take calculated risks, and lead the way in the industry. - -Considered: every decision we make is thoughtful and intentional, with the goal of delivering the best possible experience for our customers and team. Overall Responsibilities: - Become fully knowledgeable on all recipe cards and service standards. - Maintain your section in order, always clean and fully stocked up. - Support Management team with Food Safety requirements from the accepting deliveries, storing, preparing, and serving food. Ensure that Food Safety and Hygiene practices within the kitchen are of the highest’s standards. - Help to create a family feeling in the restaurant by communicating and building great relationship with FOH and BOH teams. - Ensure that sections and other kitchen areas are deep cleaned on a regular basis and recordings been made accordingly. - Support all management team in any areas where needed. - Report for your shift so that you are ready to work the moment that your shift time starts, wearing clean uniform and looking presentable. What we're looking for: - High energy / friendly / outgoing - Service as a priority - Professional attitude - Ability to communicate with others - Exemplary time management and organisational skills - Demonstrated ability to multitask - Good command of spoken and written English - Able to work at speed and under pressure

Description : Spaghetti Tree is a well-regarded and award wining small restaurant chain with a reputation for exceptional food, warm hospitality, and a vibrant dining atmosphere. We are seeking a skilled, diligent, and professional Bartender/Waiter/Waitress to join our dynamic team. This is an excellent opportunity for an individual with a passion for the service industry who takes pride in delivering outstanding customer experiences. The ideal candidate will be versatile, able to handle both bartending and table service duties with ease, and eager to contribute to the continued success of our establishment. Key Responsibilities: Bartender: - Craft Cocktails & Beverages: Expertly prepare and serve a wide range of beverages, including craft cocktails, classic drinks, and non-alcoholic options, ensuring consistency and quality in every glass. - Customer Engagement: Provide a welcoming and friendly atmosphere, engaging customers in conversation, making personalized recommendations, and ensuring a positive bar experience. - Bar Management: Maintain a clean, organized, and well-stocked bar, including inventory management, restocking supplies. - Compliance: Adhere to all regulations regarding the sale and service of alcohol, including checking IDs and responsibly serving customers. - Team Collaboration: Work closely with the waitstaff and kitchen team to ensure seamless service, particularly during busy periods. Waiter/Waitress: - Customer Service: Greet customers promptly and warmly, presenting menus and explaining daily specials, while providing knowledgeable recommendations tailored to customer preferences. - Order Management: Accurately take orders and relay them to the kitchen, ensuring that all customer requests are communicated clearly and fulfilled in a timely manner. - Service Excellence: Deliver food and beverages efficiently and with attention to detail, ensuring that all items meet quality standards and are served at the correct temperature. - Dining Experience: Anticipate and respond to customer needs throughout their dining experience, from refilling drinks to handling special requests or dietary needs. - Cleanliness & Organization: Ensure that the dining area is clean, orderly, and properly set before, during, and after service, including setting up tables, clearing dishes, and resetting for the next guests. - Payment Processing: Handle billing and payments accurately, including processing credit card transactions, making change, and ensuring that all financial transactions are correctly recorded. Required Skills & Qualifications: - Experience for bartenders: Minimum of 2 years experience as a Bartender, preferably cocktail bars. - Experience for waiter/waitress: Minimum of 1 year experience, preferably in casual/fine dining. - Customer Service: Exceptional customer service skills with a genuine passion for making guests feel welcome and valued. - Beverage Knowledge: Strong knowledge of cocktails, wines, spirits, and bar operations, with the ability to craft drinks to standard recipes and accommodate special requests. - Communication: Excellent verbal communication skills, able to interact confidently with customers and team members. - Attention to Detail: Meticulous attention to detail in both service and presentation, ensuring a high standard of excellence. - Multitasking Ability: Proven ability to handle multiple tasks simultaneously in a fast-paced environment, while maintaining composure and efficiency. - Professionalism: A polished, professional appearance and demeanour, with a positive attitude and strong work ethic. - Flexibility: Availability to work flexible hours, including nights, weekends, and holidays. Benefits: - Growth Opportunities: Clear pathways for career advancement within our expanding restaurant chain. - Employee Perks: Discounts on meals and beverages - Training & Development: Access to in house training programs to enhance your skills and support your professional growth.

Nestled under the railway arches, Kricket Brixton serves a classic and creative selection of modern Indian dishes in a cosy atmosphere. The bar, situated in its own arch, serves a seasonal food menu and opens late on weekends for those who want more than one night cap! The Group Kricket is a collection of modern Indian restaurants combining British ingredients with the flavours and aromas of India. Having started life in a 20-seater shipping container at Pop Brixton, Kricket now operates three permanent locations in Canary Wharf, Soho and White City. The role As our Bar Supervisor, you’ll ooze confidence working behind the bar, complete weekly stock takes efficiently and accurately and lead the bar Team serving drinks of the highest quality. The perfect candidate will support the front-of-house and Management Team in any way necessary by carrying out daily tasks and duties. Service with soul is something we adhere to here at Kricket. What we offer Reward yourself - 50% off the total bill, across the group at any time, any day, for you and up to 3 guests - Cost price wine - Extra day holiday incentive once you hit two years with the company - Christmas Eve, Christmas Day, Boxing Day and New Year's Day off - Up to 30% off our sister restaurants (Island Poke & Lina Stores) - Employee referral scheme up to £500 Be yourself - Membership to Hospitality, with access to its Employee Assistance Programme (EAP) which provides consultation sessions on mental health, wellbeing and finance, grants and any other needed support. - Access to Wagestream, which allows you to access a portion of your earned wages in real time before payday - Loyalty rewards such as BUPA private healthcare, Juno membership and enhanced maternity/paternity pay Progress yourself - Personal development plans - Regular training sessions (both internally and externally) - WSET courses for relevant roles - Regular supplier trips We believe in an egoless culture that promotes inclusivity and respect- everyone is welcome. Be part of a Team that cares!

The Restaurant Floor Manager is responsible for overseeing the daily operations of the restaurant floor, ensuring exceptional service delivery, and managing the front-of-house staff. This role focuses on creating a positive dining experience for guests while maintaining high standards of service, cleanliness, and operational efficiency. 1. Staff Management:   - Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bartenders.   - Train, mentor, and develop front-of-house staff to deliver outstanding customer service.   - Schedule shifts and manage staff rotas to ensure proper coverage during peak dining hours. 2. Customer Service:   - Greet guests, manage reservations, and ensure timely seating and service.   - Address customer inquiries, complaints, and concerns promptly and professionally.   - Monitor dining experience and solicit feedback to enhance customer satisfaction. 3. Operational Oversight:   - Ensure the restaurant floor is clean, organized, and properly set up for service.   - Collaborate with the kitchen staff to ensure timely food preparation and service.   - Monitor food and beverage quality, presentation, and portion control. 4. Sales and Financial Management:   - Assist in achieving sales targets and managing operational costs.   - Monitor and report on daily sales and performance metrics to management.   - Handle cash and credit transactions, ensuring accuracy at the point of sale. 5. Health and Safety Compliance:   - Ensure compliance with health and safety regulations, food safety standards, and alcohol licensing laws.   - Implement and maintain cleaning and sanitation protocols for the restaurant. 6. Event Coordination:   - Assist with planning and executing special events, private parties, and catering services.   - Work with management to develop promotional activities and menu specials. Qualifications: - Previous experience in a restaurant management or supervisory role. - Strong leadership and team management skills. - Excellent communication and customer service abilities. - Ability to work in a fast-paced environment and handle high-pressure situations. - Knowledge of food and beverage service, health and safety regulations, and POS systems.

Job Overview: We are looking for an enthusiastic and creative Retail & Event Assistant to join our team. This role is perfect for someone with a creative eye, a passion for event setups, and an interest or experience in balloon decoration and design. As a small business, we need a hands-on team player who is ready to take on a variety of tasks, including assisting customers, creating stunning balloon displays, setting up events, merchandising the store, and managing social media content. Opportunity for a The Level 2 Customer Service Practitioner or Events assistant Key Responsibilities: - Customer Service: Greet customers, assist with product selection, and provide personalised recommendations to meet their party needs. - Balloon Design & Decoration: Design and create custom balloon arrangements, including arches, columns, bouquets, and other decorative elements based on customer requests. Training will be provided if needed. - Event Setup: Assist in setting up decorations at customer events, ensuring that every detail aligns with the client's vision. - Hands-On Support: As a small business, you’ll be involved in various tasks, from stocking shelves to helping with in-store displays, and ensuring the shop runs smoothly. - Store Merchandising & Display: Create and maintain visually appealing product displays that attract customers and showcase our range of party supplies and decorations. - Social Media Management: Assist with creating and posting content on our social media channels, showcasing our work, promoting products, and engaging with our online community. - Inventory Management: Help maintain product displays, restock shelves, and keep the store tidy and organised. - Party Hosting: Occasionally assist with hosting in-store parties, helping to create a fun and welcoming environment for guests. - Creative Input: Collaborate with the team to develop new decoration ideas, balloon designs, and in-store displays that inspire customers. - Learning & Development: Be open to learning new skills, from advanced balloon artistry to comprehensive event styling techniques. Qualifications: - Creativity: A strong creative eye with an interest in event styling, decoration, and balloon design. - Experience: Prior experience in retail, customer service, or event setup is a plus, but enthusiasm and a willingness to learn are key. - Balloon Decoration: Experience with balloon decoration and design is preferred, but we are willing to train the right candidate. - Merchandising Skills: Experience in visual merchandising and creating attractive product displays is a plus. - Social Media Skills: Familiarity with social media platforms and content creation; experience managing a business social media account is a bonus. - Hands-On Attitude: Willingness to take on a variety of tasks in a small business environment, including physical tasks and multitasking. - ** Communication Skills**: Excellent verbal communication and customer service skills. - Physical Stamina: Ability to stand for extended periods and lift items up to 25 pounds. - Team Player: Ability to work well in a team and take initiative when needed. - ** Flexibility:** Willingness to work flexible hours, including weekends and occasional evenings. Why Join Us? - Hands-On & Professional Training: Receive personalised, hands-on and professional training in various areas such as balloon artistry, event styling, and merchandising. - ** Creative Environment:** Be part of a fun, dynamic team where your creative ideas are valued. - Diverse Experience: Every day offers new tasks, from customer service to event setup and decoration. - ** Growth & Career Advancement:** We support your professional development, with opportunities to take on more responsibility. We believe in nurturing creativity and talent, offering opportunities to develop new skills and grow within the business. - ** Employee Discounts:** Enjoy exclusive discounts on party supplies and services for your own events!

Are you an experienced shift leader or restaurant supervisor looking for a new challenge? Then apply to join our team at Chuku’s – the world's first Nigerian tapas restaurant. We're an award-winning independent restaurant serving up an immersive cultural dining experience with a vibrant atmosphere. We've been featured on BBC, Sky and Time Out. WHAT WE'RE LOOKING FOR: To be our Shift Leader you'll need: 1. An ambitious desire to learn 2. An eye for detail 3. To create memorable guest dining experiences 4. A big heart and big smile! JOB DESCRIPTION: Our restaurant is 35-covers and, as the Shift Leader you'll be running the floor with a team of up to 2 waiters/waitresses. We aim for no double shifts, as we know there's more to life than just work. Location: Seven Sisters, N15 Salary: £12-£12.50/hour Contract: Part-Time 1. Health insurance including free access to counselling 2. Fun & relaxed family-spirited team 3. Regular team outings (e.g. bowling, roller disco) 4. Staff discounts when you dine in 5. Being part of an award-winning independent restaurant

We are seeking an enthusiastic and customer-focused Baristas/Waiters/Waitresses to help us deliver an exceptional coffee and dining experience in our newly opening health conscious coffee shop. You will be at the face of our coffee shop, responsible for providing outstanding service, preparing beverages with care, and ensuring guests feel welcome from the moment they step through the door. Key Responsibilities: • Greet customers with a warm, friendly attitude and provide outstanding service • Prepare and serve coffee, espresso-based drinks, smoothies, and other beverages following our menu • Take customer orders and deliver food and beverages in a timely manner • Maintain a clean and organized work environment, including tables, counters, and equipment • Ensure all food and drink presentation meets our high-quality standards • Assist with stocking, inventory management, and ensuring products are fresh and well-displayed • Handle payments accurately and efficiently • Collaborate with the team to create a welcoming and positive atmosphere for all customers • Educate customers on our healthy offerings and provide recommendations based on their preferences Qualifications & Skills: • Previous experience as a barista or in a customer service role (preferred but not required) • Passion for coffee, healthy food, and customer service • Ability to work in a fast-paced environment and multitask • Strong communication and interpersonal skills • Friendly, energetic, and a team player • Food Safety and Hygiene certifications (a plus)