Front office supervisor jobs in United Kingdom

SW16 Bar & Kitchen is an all day bar, restaurant, cocktail lounge & workspace. Wine, cocktails, draught beer & coffee are served alongside a casual quality food offering. We offer something for everyone, a ho-me-from-home to make your own. The relaxed space can be used for anything from work to play; from breakfast, brunch, and coffee, to intimate dinners, cocktails and drinks. Offering a restaurant, bar, work area and lounge spaces. For those wanting to escape the confines of the home office, there’s plenty of plug sockets and super-fast wifi. Our workspace transforms at night into a private dining room – perfect for special occasions with friends and family. ** About You** We are looking for a pro-active AGM who will share our passion for incredible people, outstanding hospitality and have previous experience in a similar role. You will be responsible for implementing high service standards and positively impacting the sales of the building, using your creativity, entrepreneurship and commercial knowledge. Our perfect AGM will be organised and enthusiastic, showcasing skill in looking after lots of different styles of event, but also capable of running ain independent Bar & Kitchen. We're looking for someone warming and welcoming, and ideally, someone who will capture the attention of the guests and make them want to return in the future. In return, you can expect us to look after you and your future, we are working hard to recognize the potential in all new hires and push them for progression within the company sooner rather than later. We already have a very strong and stable team, and boasts a great atmosphere to work in Responsibilities - Operating and delivering to the highest standards of service, product, environment and atmosphere - Ensure the venue runs efficiently by leading from the front and driving outstanding hospitality - Be involved in drinks operations & menu development - Identify and solve potential problems before they arise; knowing when to escalate an issue upwards - Cashing up and daily reports - Motivate your team by providing excellent support and training. - Supporting with staff recruitment, development, and training - Working with the team to deliver on all aspects of staff welfare and helping to make a happy and positive work environment - Ensuring general H&S documentation is in place and standards are met inc. fire safety, first aid, COSHH, allergy awareness etc - Working to ensure general venue upkeep, identifying and escalating maintenance issues as they arise

Cobella Salon and Spa in the heart of Kensington is looking for a passionate candidate who would like to be in charge of a team of creative hairdressers and manage a busy salon for an award winning family run business. Summary of the Role As a Salon Manager you will work closely with every member of your team of stylists, receptionists and assistants to ensure the day to day running of the salon is professional, on brand and meets our salon standards. You will be responsible for ensuring our salon offers a top service to all of our loyal customers.We are also seeking for someone who will be passionate about growing and developing their team. At Cobella we thrive on customer experience, having been in the industry for over 30 years we believe in education and will equip you with all the tools and training you require to develop your skills and career. Required skills - Previous management experience (within the hairdressing industry preferable) - Exceptional organisational skills - Ability to lead a team - Customer service skills - Ability to delegate and motivate your team. Job Description: - Front of house duties - Hold regular meetings with the team (receptionists, assistants and stylist) to ensure the overall business goals and objectives, (targets and standards) are met. - Managing the day to day running of the salon, ensuring a high level of professionalism is maintained at all times. - Motivating and giving your team the tools to increase regular client visits as well as grow their clientele, achieve their monthly targets (retails and service sales) - Manage the salons overall targets, (expenditure, costs and profit) through stock monitoring and efficiency as well as working closely with the marketing manager of promotional campaigns etc. - Attend regular meetings with other departments within head office (finance and marketing to ensure you are fully supported within your role What we can offer you: - Training - Competitive salary from £30K. - Part of a fun, laid back environment with a fantastic team with amazing individuals. - Complimentary hair and beauty services. - Career progression and full support to opportunities into various career paths Job Type: Full-time Experience: Management: 1 year (Required)

At Kebab Queen, we understand the importance of the atmosphere our guests experience. It's a buzzing, welcoming ambience driven by the friendliest and most attentive service. Every interaction with our guests is an opportunity to positively impact their experience, from the moment they're greeted to ensuring their needs are promptly met. Our restaurants are meticulously designed to reflect this vibe, setting the perfect tone for an unforgettable dining experience. We foster independence and provide extensive on-the-job training, empowering driven individuals to progress within our company. Opportunities for advanced apprenticeship schemes further contribute to structured managerial development. Moreover, a high wine and spirits knowledge is mandatory: you can hold WSET L2 or above to prove this. However, if you lack this qualification, training could be provided to ensure you meet our high standards in wine and spirits expertise. Moreover, you must be confident and have great interaction skills as you will drive our guests into our culinary and beverage journey while on shift. As an AGM at Kebab Queen, you'll support site operations and work very closely with our kitchen team ensuring the smooth running of service and delivering exceptional guest experiences. You'll share responsibility for managing the FOH team and coordinating events when required. Simultaneously, achieving target KPIs and enhancing customer satisfaction will be ongoing priorities. You will also be in charge of some administrative tasks such as rota management, payroll, and reservations - with the support of our Head Office. While the role demands a lot of responsibility, it also offers autonomy and rewards. Candidates with at least 2 years of experience leading FOH teams as AGM or Supervisor are preferred, as they understand the demands of the position and are ready to excel in our unique environment.

Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.

A great opportunity for a driven energetic person looking to work with a great team, we are looking for someone with a great friendly personality that has both kitchen and foh experience! Personality is key to this role You will be required to run shifts in the absence of the General and Assistant Manage and help out in the kitchen. We are a cafe/bar/restaurant in Stroud Green with a flexible working rota! 50% off all food and drink at all times! 25% off for family and friends when dining with you

About us At Orbit Taproom, we're not just about pouring award-winning beers for our local community and beyond, we're about crafting an experience that blends European beer culture with great music and great food. We’re looking for someone to join us at Orbit Taproom as our new Bar Manager. Located in the vibrant heart of Walworth, SE17, we're on the hunt for an experienced professional who is confident in a managerial role, has a passion for exceptional service, and has a great track record in the world of hospitality/events. With our love for music and vinyl, we host DJ nights, live music events, spoken word evenings, and bring-your-own-vinyl nights at the taproom. Plus, our resident chefs at @cuepointldn serve up Afghan/British dishes throughout the week and roast dinners on Sundays. This opportunity to join our close-knit team requires a good communicator, both with staff and customers, and someone who is just as passionate about the brewery, beers, and music as we are. Collaborating closely with our marketing team and the talented chefs at Cue Point, you'll also lead our front-of-house team to elevate the taproom experience and transform Orbit Taproom into not just a community hub, but a sought-after destination in South London. Experience and Skills: Hospitality Management: Bring your proven experience in managing hospitality establishments to the table. ** ** Event Planning Expertise: Showcase your knack for conceptualizing and executing memorable events that keep guests coming back for more. Whether that’s a pop-up record fair, a beer-tasting evening, live music, or a summer BBQ. ** ** - Customer Relationship Building: Forge lasting connections with patrons through your innate ability to build rapport and foster repeat custom. - Responsible Leadership: Maintain a vigilant eye on site management and standards and effectively oversee part-time staff. - Passion for Food and Beverage : Your deep knowledge and enthusiasm for great food and drinks, including beer and beyond, will shine through in everything you do. - Efficiency and Speed: Keep operations running smoothly with your fast and efficient work style. - Effective Communication: Communicate effortlessly with team members and customers alike, ensuring everyone is on the same page. - Proactive Mindset: Approach challenges with a can-do attitude, always ready to take the initiative and share ideas. Working with a hands-on approach as part of the team, both behind the bar and in the office, whether that’s sweeping the yard and stocking the fridge with kegs, or putting together the staff rota and handing booking enquiries. - Calm Under Pressure: Thrive in a fast-paced environment, maintaining composure and delivering excellence even during peak times. - Flexibility: Embrace a schedule that includes weekend and evening shifts. - Passionate for music: As a knowledgeable and engaged music lover, you'll contribute to our vibrant atmosphere. If you're ready to make your mark in the world of hospitality, music, and the Southwark community, we would love to hear from you. Important info: - Salary dependent on experience - Full time – Weds-Sun - Bar operating hours are 4-11pm Wed-Fri and Noon-10/11pm Sat-Sun - Start date June - Closing date for applications 10th May 2024 Job Types: Full-time, Permanent Pay: £30,000.00-£35,000.00 per year Benefits: - Company pension - Cycle to work scheme - Discounted or free food - Employee discount Work authorisation: United Kingdom (required) Work Location: In person

Restaurant Manager vacancies like this don’t come along very often- Monday to Friday only, WEEKENDS OFF!!!!! Your Dream Schedule! For any experience Manager or Deputy Manager looking for a work/life balance Work/Life Harmony Awaits You! We're looking for a motivated and talented experienced Manager to join our team. If you're passionate about people, innovation, and exceptional hospitality, this is your calling. Must have a really good understanding of Kitchen operations. Apply today as this opportunity won’t be here for long…. FIGO in Italian means “awesome” … If Friendly, Impressive, Genuine, Original sounds like you then give us a shout! To all you lovers of Italian food, we want your unique style to come alive when interacting with our guests. In our gorgeous restaurants we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Come join our stunning team and give London a taste of the good life! Ciao We are looking for a holding GM with our passion for teamwork, to cover maternity leave, and lead the team and site. This role is well suited for an AGM or someone new to a GM role looking to progress and develop their leadership skills. We are a independent business and a close knit team. We work together, have autonomy in our roles, and have a voice in decisions. There is always something new in Scarpetta – no 2 days are the same and there is always an exciting project to get involved with. Whilst this is initially a mat cover role, there is room for development and progression. Are service style being unique – at lunch we are grab n’ go catering for the Canary Wharf office crowd, but dinner is full service restaurant. Driving speed in lunch and authentic hospitality at dinner are what we are looking for! We are a food led business so an understanding of kitchen operations is highly desirable. You will be.... - Positive, warm and approachable - All about the people - prioritising the needs of your team and guests always comes first - Have a teamwork mind-set, 1 team 1 dream - Passionate about all things food and drink - Solutions focused and a creative problem solver - Confident running busy shifts with strong organisational and time management skills - Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. - Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience - Running efficient shifts and responsible for opening and closing procedures. - Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. - Ensure high standards of health and safety and food safety are maintained at all times - Work with the Management Team to control costs in relation to labour and stock control - Placing and reconciling orders to meet with the restaurant’s needs - Conduct stock counts and be responsible for managing stock control and waste What would I get in return? Perks and Benefits.... - Extra holiday day added after each year up to 33 days - A proper WORK-LIFE Balance - No late nights - 45h contract. - A bonus of up to £4,000 a year, with realistic targets. It’s in all of our interests if you meet the targets! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee

Restaurant Manager vacancies like this don’t come along very often. Monday to Friday only, Weekends off - Your Dream Schedule! If you are looking for a work/life balance Work/Life Harmony Awaits You! If you're passionate about people, innovation, and exceptional hospitality, this is your calling. Apply today as this opportunity won’t be here for long….. We are looking for an Assistant Manager with our passion for teamwork, to join the team at one of our City sites. This role is well suited for an experienced supervisor or Assistant Manager looking to progress their career in all areas of management. We are an independent business and a close knit team. We work together, have autonomy in our roles, and have a voice in decisions. There is always something new in Scarpetta – no 2 days are the same and there is always an exciting project to get involved with. Our service style is unique – at lunch we are grab n’ go catering for the City office crowd, but dinner is full service restaurant. We make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Driving speed in lunch and authentic hospitality at dinner are what we are looking for! We are a food led business so an understanding of kitchen operations is highly desirable. You will be…. - Positive, warm and approachable - All about the people - prioritising the needs of your team and guests always comes first - Have a teamwork mindset, 1 team 1 dream - Passionate about all things food and drink - Solutions focused and a creative problem solver - Confident running busy shifts with strong organisational and time management skills - Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. - Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience - Running efficient shifts and responsible for opening and closing procedures. - Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. - Ensure high standards of health and safety and food safety are maintained at all times - Work with the Management Team to control costs in relation to labour and stock control What would I get in return? Perks and Benefits.... - Extra holiday day added after each year up to 33 days - A proper WORK-LIFE Balance -** Monday to Friday only (No weekends ever) ** - No late nights. 45 hour contracts. - A bonus of up to £4,000 a year, with realistic targets. It’s in everyone’s interests if you meet the targets! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee

Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Assistant Front Office Manager will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hyde rockstars. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.

Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.

A great opportunity for a driven energetic person looking to work with a great team, we are looking for someone with a great friendly personality that has both kitchen and foh experience! Personality is key to this role You will be required to run shifts in the absence of the General and Assistant Manage and help out in the kitchen. We are a cafe/bar/restaurant in Stroud Green with a flexible working rota! 50% off all food and drink at all times! 25% off for family and friends when dining with you

Front of house manager with relevant kitchen experience, open Monday to Friday, cooking fresh, seasonal, locally sourced ingredients is required for a healthy and quality independent concept located in Soho and Shoreditch in Central London. We deliver to local office customers and large corporate accounts.

One Avenue Group is a boutique, luxury serviced office company that are based in numerous iconic locations in London. We pride ourselves in being the very best in offering a high level of service & hospitality. We’re looking for career-focused individuals to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Responsibilities for Client Experience Assistant: As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You Will Work Alongside a Growing Team Of Other Client Experience Assistants, While Reporting To The Assistant Centre Manager. Some Of Your Key Responsibilities Will Include: Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success Requirements: You will ideally be someone that has: The will to learn and develop their skills in customer service and high-end hospitality The ability to communicate to our clients with etiquette and politeness An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment Strong team player capabilities with an ability to work well in a productive team environment An energy and enthusiasm to learn and develop yourself and build your career An ability to demonstrate flexibility and operate in a changeable environment MS Office skills, including Word, Excel and PowerPoint

Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. As Front Office Manager you will deliver a memorable guest experience and ensure departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures. This is an exciting opportunity for someone who enjoys providing excellent customer service and has strong administrative skills. The successful candidate will be responsible for creating a positive first impression for visitors and ensuring the smooth operation of the reception team. We’ll reward all your hard work with a great salary and benefits – including superb training, a uniform, free meals on duty, hotel discounts worldwide, access to a wide variety of discount schemes and the chance to work with a great team of people. The role involves shift work and working 5 days out of 7 including weekends. If your CV is a close match we will get in touch within 7 days. We have a legal obligation to ensure that all staff have the right to work in the UK, under the Asylum and Immigration Act . If we offer you a job, you need to show us evidence that you are entitled to work in the UK.

I’m We're looking for a dynamic new Kitchen Manager 👩‍🍳 👨‍🍳 to take the reins at our first ever site, the O.G, Shoreditch Boxpark QSR location 🍔 . If you're a Head Chef / Kitchen Manager with great energy, leadership skills and entrepreneurial spirit, you'll thrive in this role. The location is in the heart of the bustling Shoreditch Boxpark with a strong mix of in house 🍴 and delivery 🥡 sales. - About the Role All the usual Head Chef stuff,: Ordering + Stock Management 🧮 - Recruitment + Training + Team Management Maintaining 🧑‍🤝‍🧑 - Hygiene standards 🧽 + Due Diligence ✅ Making sure we have everything on the menu, all the time. Building on and maintaining our great company culture. Work life balance and autonomy are really important to us and we're constantly looking to support you to achieve that not just for yourself but your team too. Systems we're using are Planday (Rotas), MarketMan (ordering and stock managemenet), Flow Hospitality (Training), Lightspeed / Deliveroo (EPOS) Google Sheets (reporting) Pay + Contract This is an hourly paid position, you’ll write you’re own rota so you have flexibility but would be expected to work around 45h/wk full time with a mix of opens/closes over 5 days a week. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. Previous Head Chef or Management experience is essential, with at least 2-3 years in a similar sized QSR location. Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. Great leadership skills. This really will be your kitchen and a big part of your role is to inject your energy and positivity into the atmosphere. Taking the time to train and mentor your team. Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site. Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

Are you a hospitality hero with a knack for leadership and a passion for impeccable service? This pivotal role offers the chance to shine, ensuring our guests' experiences are nothing short of extraordinary and keeping our front desk operations flawless. Our client is a prestigious 5* hotel in the centre of London, and this is a role with high visibility, leadership development, and the opportunity to make a real impact. If you're ambitious, detail-oriented, and thrive in fast-paced environments, we'd love to meet you.