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ORONA is a leading company in the elevation sector worldwide, with more than 57 years of experience installing and providing maintenance and modernisation services for lifts and escalators, of all brands and models, covering all market sectors. All potential candidates should read through the following details of this job with care before making an application. With a service coverage of the whole Ireland, the company offers a wealth of market experience and a highly skilled local infrastructure further supported by a global organization. ORONA has dedicated itself to establishing an efficient innovation model that covers the entire value chain. The most visible symbol of this commitment to innovation, Orona Ideo, is becoming a landmark location for research and innovation in Europe with business, teaching, and research activities combined in the same space. • 1 out of every 10 new lifts in Europe is Orona., • More than 100 countries have Orona products installed., • 250,000 lifts worldwide with Orona technology., • Carrying out regular planned preventative maintenance and service visits, • Attending lift breakdown callouts to carry out minor lift repairs, • Meeting agreed customer response times, building relationships with our clients, • Providing regular updates to the Service Manager and becoming an integral part of the regional 24/7 Standby/Callout rota., • Solving issues across a portfolio of Orona and competitor lifting equipment, • Experience working as an Engineer in the Lift Industry., • Excellent interpersonal and communication skills, • Able to manage time efficiently. xrnqpay, • Positive, can-do attitude, displaying a high level of commitment & motivation., • Minimum Qualification of Electrical Engineering degree and/or NVQ Level 3/4, • Competitive salary package (Weekly pay), • Medical Cashback Plan including EAP services, • Life Insurance, • Access to a Contributory Pension Scheme, • Access to a Company Sick Pay Scheme, • 25 holidays per year, • Company Van, • Recruitment referral scheme, • Opportunity to upskill and undertake your NVQ Level 3 or Level, • Qualified in any of the following electrical, fitter or NVQ 3/4, • Have a full driving licence, • Ideally have experience in the Lift Industry

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC is one of the UK's largest and most complex organisations, delivering change at national scale. Effective Programme and Project Management Offices (PMOs) are critical to ensuring that our change portfolio is governed, controlled, and delivered with confidence. Job description As a PMO Manager, you will lead PMO services for the Counter Criminal Capabilities Programme, ensuring that governance, reporting, and controls are applied consistently and proportionately in line with HMRC Project Delivery standards. Acting as the single source of truth for delivery information, you will provide senior leaders with clear insight, assurance, and constructive challenge to support informed decision making. The Counter Criminal Capabilities (CCC) Programme will modernise HMRC's investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include: • Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation)., • Lead the PMO function, setting direction and priorities to support effective delivery., • Embed and maintain PMO standards aligned to HMRC Project Delivery standards and the Project Delivery Capability Framework., • Ensure effective governance, reporting, and control across projects and programmes, including coordinating the monthly Counter Criminal Capabilities programme board and running the programme change control process., • Provide high quality insight into delivery confidence, risks, issues, dependencies, and performance trends., • Lead and develop PMO colleagues, supporting capability building and continuous improvement., • Support internal and external assurance activity, ensuring actions are tracked and addressed., • Significant experience working in a PMO, programme, or portfolio management role., • Proven experience leading governance, reporting, and control in a complex delivery environment., • Experience managing or leading PMO teams or specialist resources., • Strong understanding of project and programme governance and assurance., • Ability to analyse complex information and present clear, concise insight to senior stakeholders., • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle, • Leadership, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history and previous experiences., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Project Manager Tier 2/Tier 3 - Belfast About the job Job summary Discover what its like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.HMRC is one of the UKs largest Government Departments and one of the countrys biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect over £500 billion each year from more than 50 million customers, helping to fund vital public services.At HMRC, we are committed to creating a great place to work for everyone - an inclusive and respectful environment that reflects the diversity of the society we serve.The Counter Criminal Capabilities (CCC) Programme will modernise HMRCs investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include:Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation). Modernised investigation management (automation, GDPR-compliant systems)The programme budget is c.£150m over 3 years and the key programme outcome is to protect £1.7bn of HMRC revenue by the end of FY29/30. Job description As a Grade 7 Project Manager within the Counter Criminal Capabilities programmes, you (and a small team of direct reports) will be responsible for managing delivery of a range of Official Sensitive, Secret and Top Secret projects covering a wide range of outputs including IT Service delivery, and Estates changes.The project delivery will provide key digital services and optimised estate, essential to providing continued operational functionality for all HMRC Fraud Investigation Service Covert Operations and Data Exploitation (FIS CODE) staff. This is an in-flight Programme and the projects are already underway, meaning you will need to be able gain a quick understanding of delivery progress and stakeholders.You will be responsible for applying proportionate governance, managing risk and assurance, and ensuring delivery achieves agreed outcomes and benefits in line with HMRCs Project Delivery standards and lifecycle. You will work closely with senior stakeholders, multidisciplinary teams, and delivery partners, acting as a trusted delivery lead and role model for professional standards within the Project Delivery Profession.Person specification A typical day may involve:Leading end to end delivery of complex projects or programme workstreams. Establishing and maintaining proportionate governance, controls, and assurance. Managing budgets, risks, issues, dependencies, and benefits. Engaging and influencing senior stakeholders to support delivery decisions. Using data and performance insight to forecast outcomes and manage delivery confidence. Supporting and developing project delivery capability across teams. Professional Standards & Development - You will be part of HMRCs Project Delivery Profession and will be expected to work in line with HMRC Project Delivery standards and governance. You will be supported to achieve and maintain Government Project Delivery Accreditation, aligned to your role and level, as part of your ongoing professional development.Essential Criteria: Candidates must demonstrate:Significant experience delivering complex projects or major workstreams, using recognised project delivery frameworks and lifecycle controls. Strong knowledge of project governance, assurance, and risk management, including the application of standards and proportional controls. Proven experience managing budgets, resources, risks, and dependencies in complex delivery environments. Ability to engage, influence, and challenge senior stakeholders, supporting effective decision making. Experience using delivery data and performance insight to monitor progress, forecast outcomes, and manage delivery confidence. Additional Security Information This role requires the successful candidate to hold or willing to obtain DV security vetting. Transitional Sites Information If your location preference is for the following site, its important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)This site is:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Behaviours Well assess you against these behaviours during the selection process:Leadership Communicating and Influencing Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences of up to your last 3 roles with no more than 100 words per role. A 750-word Personal Statement. Your personal statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert. Further details around what this will entail are listed on the application form.Sift In the event of a large number of applications being received, an initial sift may be held on the CV.At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, your experience will be assessed and you will be asked behaviour-based questions to explore what you enjoy and your motivations relevant to the job role. Interviews will take place via video link. Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.Merit List After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs.Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Additional Security Information Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Developed Vetting (DV) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for DV is 10 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Compliance Caseworker (558R) - Belfast Regional Centre (BT1 4GF) About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.Are you looking for a job that offers you genuine long term career progression? Do you want a job where every day feels different? Have you got an eye for detail and the ability to tailor information to different audiences? If so, then a career as a Compliance Caseworker could be what youre looking for!HMRC is the UKs Tax Authority, its our job to make it easy for customers to get tax right, and hard for anyone to bend or break the rules. The Customer Compliance Group (CCG) is key to this, helping people and businesses pay the right amount of tax and acting when there is a risk of that not happening. The money we collect in tax pays for our public services and helps to fund things like schools and hospitals, build roads and public buildings, and support communities.HMRC operates out of a number of regional centres where we provide safe, modern and inclusive workspaces that promote good collaboration, smarter working and a culture where everyone feels valued. New flexible environments and improved technology support all of us to work differently, in a smarter way.The locations where we are recruiting people to train as Compliance Caseworkers are shown above and you will be asked to select your preferred location at the end of your application. Please ensure that you select from the menu provided as we are unable to consider any free text responses.HMRC is seeking talented people to train as Compliance Caseworkers and be part of our dedicated team. In this crucial role, you will play a vital part in ensuring the integrity of the UK tax system by investigating potential cases of non-compliance. Your analytical skills, coupled with interpersonal skills, such as strong verbal and written communication abilities, will be instrumental in conducting thorough reviews of evidence and presenting findings effectively.Job description As a Compliance Caseworker, you will be responsible for reviewing financial records, identifying discrepancies, and working closely with taxpayers to resolve issues. Your numerical skills will be essential in interpreting complex data and making informed decisions. This challenging yet rewarding position offers the opportunity to contribute to HMRCs mission of collecting the revenue due while fostering a fair and efficient tax system.As a Compliance Caseworker, your role is critical to HMRC and youre responsible for ensuring adherence to tax regulations and identifying potential instances of non-compliance. This position requires a keen eye for detail, exceptional analytical skills, understanding of the relevant tax law, and the ability to communicate complex information effectively. You will work closely with taxpayers, investigating cases, gathering evidence, and facilitating resolutions in a fair and impartial manner.During your training you will be assigned to one of our tax specialisms and, although there are differences, the core responsibilities of each role include:Reviewing financial records, tax returns, and other relevant documents to identify potential discrepancies or areas of concern, applying your understanding of tax legislation to financial transactions. Conducting thorough investigations into suspected cases of non-compliance, gathering evidence and analysing data to identify trends to spot compliance risks and proactively mitigate risks and determine the appropriate course of action. Liaising with taxpayers, their representatives, and other stakeholders is a central aspect of the role. This involves gathering information, clarifying issues, and facilitating resolutions. Effective communication is essential, and interactions may take place through: Written correspondence, telephony and Face-to-face meetings conducted either in HMRC offices or at business premises, depending on the nature of the engagement. Resolving disputes effectively and in a way that is lawful and aligns with HMRCs Customer Charter and Compliance Professional Standards. Preparing comprehensive reports detailing findings, recommendations, and supporting evidence. Maintaining accurate and up-to-date case files, ensuring you adhere to HMRC policies and procedures. Collaborating with colleagues and cross-functional teams to ensure consistent application of tax regulations and best practices. Participating in ongoing training and professional development initiatives to stay current with changes in tax laws and compliance procedures.>/li> This role is varied and includes a mix of desk-based investigation and visits to taxpayers premises. This could include offices, warehouses, pubs, banks, licensed gambling premises or anywhere a business operates from. You might need to stay away overnight in some cases.Working arrangements At HMRC we operate on a hybrid working model. This means you can work from home up to 40% of your time if you have a suitable home working environment. You are expected to attend a HMRC office location for your remaining time. In HMRC we calculate working time in days and not exact hours and minutes. Our Compliance Caseworkers operate between the hours of 7am - 8pm Monday - Saturday and youll work your contracted hours each week within our opening hours.Training Successful candidates will need to complete the HMRC Civil Compliance Foundation Learning (CCFL) programme to become an established Compliance Caseworker. This is a demanding but rewarding learning programme that will provide you with the essential knowledge, skills and experience to be an effective Compliance Caseworker. Trainees will be appointed to a cohort group who will all start on the same day. The training programme is 18-months in total.Stage 1: Your first 3 months cover induction and an introduction to the Compliance Caseworker role. You will be based in the Tax and Customs Compliance Academy (TCCA), where youll join a cohort of new colleagues in a supportive, full-time learning environment. As you will be operating as a training group you will be required to work full-time for these first 12-weeks of the programme, across a hybrid working week with at least 60% of your time in the office. This phase is all about building strong foundations-introducing you to the organisation, connecting you with others, and preparing you for success in your role as a Compliance Caseworker.Stage 2: The next 6 months will be spent in TCCA developing and practicing the core requirements of the compliance caseworker role. You will be building technical and procedural knowledge to take into the next part of your learning journey.Stage 3: When you have successfully completed stage 1 and stage 2 of your training your final 9 months of the programme are spent in one of our CCG Business areas where you will work on a specific tax regime and further develop your technical skills and knowledge.Working arrangements during training This is a demanding training programme and, to provide the best possible opportunity for you to succeed, working arrangements are fixed for certain stages as below:We can only offer one cohort start date and all trainees must be available to commence on that date. Trainees unavailable for the cohort start date will be offered a place on the next cohort.Trainees must complete the first 2-weeks training so annual leave will not normally be allowed in that time.Training will be full-time for the first 12-weeks. After 12 weeks, part-time working (minimum 22 hours per week) and alternative working patterns may be available upon request. Course timescales will be extended as appropriate to accommodate part-time working.Learning activities are scheduled throughout your training journey that are fixed, and trainees must attend.We expect trainees to commit to complete the programme so we will not normally authorise applications for alternative internal posts during training.This is a 3-stage training programme, and we expect trainees to complete all elements of stages 1 and 2 of the programme in 9 months to successfully meet the standard required to progress to stage 3.Trainees will be provided with the knowledge, skills, and support throughout the training to enable you to meet the required standard within 18-months. In exceptional circumstances, this may be extended, up to a maximum time of 30 months, to enable you to demonstrate you meet the standard. We will support you to reach the required standard of the training programme, however, should you fail to reach that standard, we will use existing standard policies for managing poor performance, where required, that may result in you leaving the programme.You can find out more about the role of a Compliance Caseworker on our Civil Service Careers website - The role of a Compliance Caseworker , Civil Service Careers Also watch our video to hear personal stories from employees.Inside HMRC Compliance Caseworker rolesPerson specification Youll need to be able to demonstrate:Analytical skills. Verbal and written communication skills. Numerical skills. Commitment to an 18-month structured training programme. Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. • Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC Benefits and find out what its really like to work for HMRC Hear from our Insiders.Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details To help you prepare, below is a rundown of what to expect during the selection process:Full Application form Caseworker Skills Test Civil Service Numerical Test Civil Service Situational Judgement Test Pre-recorded video interview Virtual In-tray assessment The HMRC App can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store.If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for Technical support with HMRC online services - GOV.UK.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - 558R & vacancy closing date 20/04/2026 .To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Online Tests After submission of your full application you will be invited to complete a number of tests. Please complete the online tests as soon as possible, within 24-48 hours is recommended as you will not only need to account for the time taken to complete the tests, but also the time taken for your results to be processed, which can increase during peak periods. The closing date for the tests is 21 April 2026. The closing times for the online tests will be staggered as follows:11:00 on 21 April 2026 for Casework Skills Test. 13:00 on 21 April 2026 for Numerical Test. 15:00 on 21 April 2026 for Situational Judgement Test. You must complete your application form before 14:00pm on 20 April 2026 to receive invites to the online tests. If you fail to complete the online tests before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website. You can find out more information about the tests and how to practise here.Please ensure that any technical issues with the tests are reported - with supporting evidence - prior to 08.00 on 21 April 2026. There will be no extension to the deadline for completing the test. Please also be advised that online tests may only be one element of the application process. You should ensure you set aside plenty of time to undertake the full application process for this role. Late applications will not be accepted.Please be aware that the Online Tests on this campaign will not be accessible during the hours of 19 April - 4pm to 7pm .Please do not attempt to launch the test during those times, as you may experience technical issues and we may not be able to assist you before the closing date and time.If you successfully pass the tests, you will later be invited to complete a video interview.Interview The interview will be conducted as a pre-recorded video interview. If you are invited to participate, you will receive a detailed guidance pack containing all the information you need to prepare.The interview will focus on assessing your skills and experience relevant to the role. Civil Service Behaviours will not be assessed as part of this process.If a high number of applications are received we will implement an interview approach whereby if you fail to achieve the minimum standard on any of the questions, the assessors will not mark the remainder of the interview. If your responses consistently demonstrate the required level in these areas, we will continue with a full evaluation.We may also raise the score required at any stage of the process if we receive a high number of applications.In-Tray Assessment If you successfully pass your interview, you will then be invited to complete a virtual In-tray assessment at a later date. Details regarding assessment will be sent to candidates who pass their interview. In this assessment you will be given a scenario similar to the type of work you would be undertaking in the role as a caseworker, but dont worry, you dont need to know about tax! Candidates will be invited to book a 1 hour slot via Civil Service jobs for their assessment which will be submitted online.Please note, you must pass both the interview and the following In-tray assessment to meet the criteria for this post.How We Will Progress Your Application This campaign will run on a rolling basis, meaning we will review and progress applications throughout the recruitment period.Because of this, some candidates may receive their interview and in-tray invites, results or feedback sooner than others. Timelines can vary depending on:When you apply When you complete your interview Any retakes or technical issues Panel availability for scoring All candidates will be assessed fairly and in merit order, and using the full time available at each stage will not disadvantage you.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. After the in-tray stage, merit lists will be created for each location advertised within the vacancy. If you are successful at in-tray stage, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction and collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment Team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Transitional Sites Note: For more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. Trinity Bridge House, Manchester - moving to an alternative office in Manchester/Salford. You will be given more information about what this means at the job offer stage.Manchester Location Manchester candidates will be based in Three New Bailey, but may be asked to work from Trinity Bridge House, Salford.Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section.For more information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link Working for HMRC: information for applicants - GOV.UKSponsorship Eligibility Note: This role is not eligible for skilled worker sponsorship.The Home Office has specific rules around eligibility for sponsorship, including a minimum salary requirement of £41,700. In some cases, the minimum can be reduced to £33,400 (via tradable points) however, although HMRC holds a sponsorship licence, this is only offered for certain roles. Despite the potential minimum salary reduction this role still does not qualify for sponsorship.Near miss / Alternative Role Opportunities - Administrative Officer Level Candidates who successfully complete Stage 1 (online tests) and Stage 2 (interview), but do not pass Stage 3 (in-tray exercise), may still be considered for AO-level vacancies within HMRC Customer Service Group, as they become available.If you are eligible for an alternative role, we will contact you directly with further details. Please ensure your contact information is up to date and check your emails regularly for updates.Technical Support If you are experiencing problems that cannot be resolved by our Help section, then Technical Support is available. You will receive a reply in 2 working days.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Team: Administrator Salary: Band 3 - £24,230.06 Job Location: Head Office - Belfast Hours 35 Hours Monday - Friday Disability Action is a dynamic and thriving charity committed to improving the lives of individuals with disabilities across Northern Ireland. We provide a wide range of services and support to empower people with disabilities, in employment, education, advocacy and more. Ensuring they can live independently and participate fully in society. The post holder will be responsible to and report to the Mobility Centre Manager. The post holder will not have any staff management responsibilities. Key Responsibilities The key duties and major responsibilities of the post holder will include the following: Mobility Centre Support Create issue and manage Mobility Centre bookings to support the smooth running of the service Assist with the timely processing of Mobility Centre requests, ensuring compliance with GDPR Handle inbound and outbound calls and queries, ensuring follow-up is completed and accurate records and reports are maintained Create and maintain accurate records relating to Mobility Centre bookings, enquiries, assessments, and service usage Assist with timely processing and respond to e-mails to the Mobility Centre ensuring compliance with unit requirements and GDPR. Carry out call handling inbound and outbound, follow up and maintain appropriate records of contacts and relevant statistics and reporting on behalf of mobility centre staff and manager. Create, maintain and update the mobility centre filing and recording systems, including relevant company and shared systems, to safeguard sensitive information. Proof reading of assessment reports and complete daily work sheets for assessors and instructors as required. Create, issue and record appointment letters, to assist the smooth running of the centre and support achievement of KPIs, targets and quality standards. Actively contribute ideas for workflow streamlining and ongoing service and mobility centre improvements through annual self-evaluation and quality and compliance cycles in place. Support the co-ordination of necessary resources and supplies for the mobility centre operations as required. Record day-to-day activities accurately on DA standardised systems, processes, paperwork, and shared platforms as directed by the Mobility Centre Manager and wider DA management teams. Actively participate in regular reviews of own activities, to identify knowledge and skills gaps and development opportunities to grow professional skills and impact. Adhere to agreed corporate quality standards and best practice. Undertake any other reasonable duties to support the department and wider team Essential Criteria GCSE English and Maths or equivalent 2 Years administration experience NVQ Level 2 in Business Administration IT skills and experience in the use of Microsoft Office 365, Windows OS and Android OS, to enable effective working whether office based or offsite. Ability to effectively plan own workload to achieve role and unit KPIs and targets, to meet service, funder and organisational aims and objectives and quality standards. Demonstrable communication skills across multiple methods, in addition to the need for accuracy, attention to detail, problem solving and completing timely actions to meet unit deadlines. Experience of creating, collating and maintaining information systems, databases and records, identifying, resolving and reporting on issues and applying GDPR requirements in all aspects of own work. Relatable customer service experience and the ability to build and maintain effective working on own initiative and as part of a team. Desirable Criteria NVQ Level 3 in Business Administration ECDL (European Computer Driving Licence) Work with us What we can offer you: Enhanced Maternity packages Hybrid Working Death in Service package Cash plan In house Counselling services Commitment to diversity, inclusion, and employee well-being 27 days paid holidays per year and 11 bank holidays (Based on a full time role) Opportunities for growth in business development, project implementation, training and development and personal development plans Additional Information Disability Action is an equal opportunities employer committed to providing opportunities for all. We offer salary packages that are reflective of experience and aligned with industry standards, alongside a supportive environment that encourages professional growth. As a progressive charity, we provide our employees with opportunities to develop their skills and gain experience across a wide range of areas in a secure and thriving workplace. We are a Responsible Body for Access NI. A disclosure check will be undertaken; however, a criminal record will not necessarily be a bar to obtaining this role

Are you a practical, hands-on worker who enjoys being on the move and working across different sites? We are seeking CSR Labourers / Van Drivers to join a busy team in Belfast. If you're reliable, flexible, and take pride in delivering excellent service, this role offers variety, structured hours, and opportunities to work across Northern Ireland and occasionally the Republic of Ireland. This role combines labour work with customer service, including building and fitting office furniture on a variety of sites. You'll be working with a supportive team where your attention to detail, mechanical skills, and ability to meet deadlines will be valued. Overnight stays in ROI are occasionally required, with hotels and food expenses fully provided, giving a clear structure and security for extended assignments. Position Details Role: CSR Labourer / Van Driver Location: Belfast (occasional overnight stays across ROI) Rate: £12.75 per hour (increased based on experience) Overtime: Mon-Sat after 6pm: Time & a half (£19.13) Sunday after 9pm: Double time (£25.50) Hours: Monday-Friday, 7:45am-5:00pm (may vary by site) Contract: Various ongoing contracts Key Responsibilities Inspect furniture for specification discrepancies, shortages, and damage Provide excellent customer service on all sites Assemble and install office furniture across NI and ROI Work safely and efficiently to meet project deadlines Ensure compliance with all health & safety regulations Leave each site clean and organised upon completion Essential Criteria Valid CSR Card Full UK Driving Licence Flexibility to stay overnight in ROI (hotel and food provided) Mechanically minded with practical skills Desirable Criteria Previous experience in joinery, fit-outs, or furniture fitting If you are a dependable, hands-on worker looking for a varied role with structured hours, overtime opportunities, and occasional travel, apply today to join the team in Belfast. Ashton Recruitment is acting as an Recruitment Business. Skills: Furniture Fitter Fitter CSR CSR Labourer Van Driver Benefits: Overtime

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice Critical Illness up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor Well look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times Youll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them Were looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, youll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. Youll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the banks way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, youll have experience of working in a customer service environment and managing relationships with customers. Youll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Were also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

Head of Major Incident & Incident Management Office based Belfast Competitive salary Were looking for an outstanding Head of Major Incident & Incident Management to join our Belfast Command Hub. As part of our growing centre of expertise for technology operations, this role goes far beyond traditional operational leadership. This is a rare opportunity to shape the future of how Major Incident and Incident Management operates across a large scale, complex technology environment. Youll have the platform, sponsorship, and authority to define the strategy, drive automation and AI adoption, and build a truly best in class capability. If youre someone who thrives on improving service stability, reshaping processes, and leading high performing teams through transformation, this is a role where you can make a real, measurable impact. Youll not just run the function you will evolve it, embedding a modern, proactive, data driven approach that strengthens resilience across the organisation. Join us, and youll help build something exceptional. This is your opportunity to leave a legacy, elevate operational performance, and create a Major Incident capability that sets a new standard for excellence. At Capita, we live by our values: Customer First, Always; ? Fearless Innovation; ? Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. Role Purpose The Head of Major Incident & Incident Management is responsible for the strategic leadership, governance, and continual improvement of Major Incident and Incident Management across Technology Operations. The role ensures delivery of an ITIL-aligned framework supported by automation, strong governance, and effective communication. The postholder leads a specialist team, acts as the organisational subject matter expert, and plays a key role in reducing incident volumes and improving service stability. Job title: Head of Major Incident & Incident Management Job Description: Essential Skills & Experience: Proven experience leading a Major Incident Management function, including coordination of high-impact incidents. Strong understanding of ITIL best practice with experience improving incident processes. Technical and operational awareness enabling effective partnership with engineering, infrastructure, and service teams. Demonstrable experience using automation or AI to enhance operational efficiency. Expert-level experience with ServiceNow to reduce incident volumes and improve service quality. Experience delivering data-driven operational insights, dashboards, and analysis to improve service stability. Proven experience working within complex, matrix-managed environments. Experience managing and developing teams within large-scale IT or customer-facing environments. You Will Also Have: Ability to deliver confident, clear communication during high-pressure incidents. Leadership presence that supports team motivation and cohesion. Ability to influence and align diverse stakeholders across organisational boundaries. A collaborative approach that encourages cross-functional teamwork. A continuous improvement mindset focused on service quality and operational excellence. Ability to build trusted relationships and maintain credibility at all levels. Additional Information Demonstrate strong relationship management. Support ITIL-aligned service delivery. Encourage a collaborative, innovative team culture. Key Responsibilities Leadership & Governance Lead and develop a team of Major Incident Managers and Incident Managers to ensure consistent, high-quality service restoration. Own and govern Major Incident and Incident Management processes aligned to ITIL best practice. Provide leadership across a matrix-managed environment. Act as the organisational SME for Major Incident and Incident Management. Establish and embed a Centre of Excellence within the Technology Delivery Command Hub. Operational Excellence Lead the end-to-end management of major incidents with clear, accurate communication at executive level. Chair technical bridges and oversee management escalations during critical incidents. Ensure consistent execution of defined roles, responsibilities, and operational standards. Automation, AI & Service Improvement Drive automation and AI adoption to improve efficiency and reduce manual activity. Utilise ServiceNow capabilities to reduce incident volumes and improve routing accuracy. Promote continual service improvement through data insights and trend analysis. Work with Problem Management and technical teams to reduce repeat incidents and strengthen resilience. Collaboration & Stakeholder Engagement Partner with Problem Management to ensure strong RCA quality and action follow-through. Build collaborative relationships across technology and business teams. Influence teams and senior leaders to embed improved ways of working. Reporting & Insights Lead the production of operational reporting, including incident summaries, KPIs, and trend analysis. Provide clear, actionable data to senior stakeholders. Ensure accuracy and compliance of ServiceNow records. How this role aligns to our Values Customer First, Always You prioritise the needs of customers and internal stakeholders, ensuring that incident responses and service restoration activities protect our customers and their experience. Fearless Innovation You identify and implement new approaches, technologies, and automation that improve operational efficiency and strengthen incident management capability. Achieve Together You collaborate across Technology Operations, Technology Delivery, and wider business teams to drive service stability and shared accountability. Everyone is Valued You create an inclusive environment where all team members feel supported, respected, and able to contribute to continual improvement and service excellence. Join Capita Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UKs most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectorsgovernment, healthcare, education, and financeoffering you the chance to contribute to projects that impact millions of lives. At Capita, youll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. Were committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If youre ready to make an impact and grow your career, Capita is the place for you. Check out our website Whats in it for you? Office based Belfast Competitive Salary 23 days holiday , rising to 27 (pro rata) plus the option to buy more after qualifying period ?? Paid volunteering day with a charity of your choice Generous family leave policies including 15 weeks fully paid maternity, adoption, and shared parental leave ? ? Cycle2Work scheme , pension, life assurance, and more Customer first, always? Fearless innovation? Achieve together Everyone is valued What we hope youll do next: Choose Apply now to fill out our short application, so that we can find out more about you. We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds. Were an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if youd like to discuss other changes or support you might need going forward, please email and well get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Belfast , United Kingdom Time Type: Full time Contract Type: Permanent

Details Reference number Salary £46,744 - £51,256 Successful candidates will be offered the minimum of the pay scale and in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits? package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Senior Executive Officer E Contract type Permanent Business area CH - Finance - Core Finance Type of role Accountancy Analytical Corporate Finance Finance Other Working pattern Flexible working, Full-time, Compressed hours Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Northern Ireland, BT1 4GF : Cardiff, Wales, CF14 3UZ : Edinburgh, Scotland, EH8 8FT About the job Job summary We have an exciting opportunity to join us at Companies House as a Senior Financial Accountant ! Are you a qualified accountant with a passion for financial accounting and reporting? Do you have experience of producing financial accounts with the confidence to make technical accounting judgements? If so, this could be the opportunity for you. Please read on to find out more. Please note: You will be aligned to either our Cardiff, Edinburgh or Belfast office, where you will be expected to attend on a regular basis. Companies House cannot offer Visa sponsorship to candidates through this campaign. Due to the nature of the role and team structure, this is a full time position and the successful candidate will be required to work a full time working week, however, we can consider applications from those looking to work compressed hours. Why choose Companies House? At Companies house we take a proactive approach to wellbeing by promoting a welcoming culture, healthy work life balance and supporting colleagues to be their best in work because we know people are the key to our success. Our benefits include: Flexible working with no core hours (between 6am and 8pm) 30 days annual leave 8 bank holidays & 1 privilege day Enrolment into the Civil Service Pension scheme, with an average employer contribution of 28% Find out more about what a great place Companies House is to work. Job description Financial Accounting ensures that the organisation?s results are presented accurately and in line with all relevant legislation, accounting standards, and reporting conventions. This role is responsible for managing the month end process for Companies House?s new powers and sanctions, as well as the Late Filing Penalties company code. This includes preparing and posting journals, completing balance sheet reconciliations, and producing the monthly reporting pack. The role also contributes to the preparation of monthly Board reports. The role supports the Chief Technical Accountant in producing the Annual Financial Statements and the associated Trust Statement, including preparing supporting schedules for audit and undertaking IFRS 9 calculations. In addition, the role plays a key part in ensuring the completeness and accuracy of financial data in line with NAO accounting requirements, supported by strong financial controls and robust evidence. Specific responsibilities and day to day tasks include: Completing the month-end process for both Late Filing Penalties and New Powers and Sanctions company codes. This includes managing the timetable of monthly Financial Accounting tasks, preparing and posting journals, and completing balance sheet reconciliations. Ensuring Financial Accounting monthly actuals are delivered in line with the DBT monthly reporting timetable. Performing monthly balance sheet reviews. Preparing IFRS 9 reports and working papers to support the Chief Technical Accountant with periodic bad debt calculations for both Late Filing Penalties and New Powers and Sanctions penalties. Preparing the monthly LFP Trust Statements and contributing to the preparation of Board Reports for the Chief Technical Accountant. Supporting the Cash Accountant in the preparation and submission of cash forecasts. Supporting, including drafting where required, the annual process for preparing and laying before Parliament the Annual Financial Statements and the associated Trust Statement for Companies House. Task management of the Financial Accountant and Assistant Financial Accountant. Engaging with the external auditors, the National Audit Office (NAO), to ensure the audit process runs efficiently. Assist with the completion of Whole of Government Accounts. Person specification We're looking for a Senior Financial Accountant with: Extensive accounting experience. Experience of producing financial accounts and making technical accounting judgements, and then explaining those judgements to others. Extensive experience working in a finance role within a finance function, gained in either the private sector, public sector, or within Audit and Assurance services. Strong interpersonal skills with the ability to network and build relationships at all levels. Customer service empathy and focus and people management skills. Strong Excel and presentation skills. An awareness of government accounting principles & processes. Extensive experience working in a finance role within a finance function, gained in either the private sector, public sector, or within Audit and Assurance services. At least two years of post-qualification experience, demonstrating the ability to apply professional accounting knowledge in a complex financial environment. Qualifications Fully qualified chartered accountant (CCAB, CIMA , or equivalent) with a passion for financial accounting and reporting. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace Communicating and Influencing Working Together We only ask for evidence of these behaviours on your application form: Working Together Technical skills We'll assess you against these technical skills during the selection process: Strong technical knowledge of International Financial Reporting Standards (IFRS). Benefits Alongside your salary of £46,744, Companies House contributes £13,541 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we?re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment ( to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity... As an equal opportunity employer, we celebrate diversity, being committed to ensuring we?re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? You will be aligned to either our Cardiff, Edinburgh or Belfast office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you, however you may be required to make yourself available to attend the office more frequently when required to meet business needs. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills. Key dates (dates are indicative only and could be subject to change) Closing date - 19th April 2026, at 23:55 Sifting - w/c 20th April 2026 onwards Interviews - 7th and 8th May and/or w/c 11th May 2026, on Microsoft Teams Communications will be electronic via email therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder. What will the process look like? 1. Application We are assessing applications against the Success Profile: Experience, Behaviours and Technical Skills. In your application form we?d like you to: Tell us about your employment history, including any key responsibilities, achievements and qualifications relevant to the role. Please tell us in this section about your: Fully qualified chartered accountant: CCAB, CIMA, or equivalent qualification and passion for financial accounting and reporting. Provide a 250-word example to demonstrate the Behaviour: Working Together. Write a personal statement of 500 words where you demonstrate how you meet the skills required for this role, providing examples to evidence your experience and level of skill. In your personal statement we are looking for evidence of the following: Extensive accounting experience. Strong technical knowledge of International Financial Reporting Standards (IFRS). We?re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement. Your personal statement should aim to make use of the full word count and show how you meet the above criteria. Please give clear and specific examples of what you have done personally and the impact it has had. 2. Sift Once the advert has closed we will sift applications - this involves reading through them all, please bear with us as this can take some time. We will be sifting looking through your employment history and personal statements for evidence of the following sift criteria: Extensive accounting experience. Strong technical knowledge of International Financial Reporting Standards (IFRS). Working Together (Behaviour). Fully qualified chartered accountant (CCAB, CIMA , or equivalent) qualification with a passion for financial accounting and reporting. We may raise the score required if we receive a high number of applications. We may also choose to take through the highest performing candidates to the next stage. If, after the final stage is completed and roles are unfilled, we will proceed to invite lower scoring candidates to interview. Also, if we receive a high volume of applications, we may carry out a pre-sift and will look at your application for evidence of: Extensive accounting experience. Those applications which are successful at pre-sift stage will then progress to the main sift, where we'll read and score the rest of your application. 3. Interview Successful candidates from the sift stage will be invited to attend a virtual interview, which will conducted using Microsoft Teams. You'll be required to provide evidence of the qualifications required in advance of your interview. Companies House uses a blended interview technique, allowing us to find out more about you. At interview we will be assessing Success Profiles: Behaviours, Technical Skills and Strengths. At interview, we will be asking questions relating to the following: Behaviours: Managing a Quality Service ,Delivering at Pace, Communicating and Influencing Strengths: Not shared in advance as we want to see your first, natural response. There will also be an activity as part of the interview process. This will assess the Technical Skill: Strong technical knowledge of International Financial Reporting Standards (IFRS). Candidate will be asked to deliver a presentation on a technical accounting topic. Further information will be provided candidates invited to interview. The lead criteria to distinguish between tied candidates will be the Technical Skill: Strong technical knowledge of International Financial Reporting Standards (IFRS). 4. Offer Once all interviews have been completed, you will be notified of the outcome. Offers will be made in strict merit order. A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles (of the same or lower grade). Subject to business need, if a suitable position opens during this time we may reach out to individuals in merit order. Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners? Recruitment Principles. Working hours Due to the nature of the role and team structure, this is a full time position and the successful candidate will be required to work a full time working week, however, we can consider applications from those looking to work compressed hours. Sponsorship Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn. Nationality statement As part of our recruitment process, it is essential for all candidates to independently verify their eligibility to work in the UK before applying. This includes a thorough check of your right to work to ensure compliance with UK employment laws, being mindful of the recent changes to going rates detailed on Please ensure you have the necessary documentation and permissions in place. Our team is dedicated to fostering a diverse and inclusive workforce and encourages applicants from all backgrounds to apply. However, it is the candidate's responsibility to ensure they meet the UK's legal requirements to work. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy . Apply and further information This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Jon Shenton Email : Recruitment team Email : Further information We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission?s Recruitment Principles. In accordance with the Civil Service Commissioners? Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission . Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ Apply now

Heating Design & Technical Support Engineer Belfast (Hybrid / On-site) Full-time | Permanent Salary 35k - 45k DOE Our client is a leading and rapidly expanding renewable energy business based in Belfast, playing a key role in Northern Irelands transition to sustainable energy. Delivering innovative solutions including solar PV, battery storage, and advanced air-source heat pump systems, they are committed to making energy smarter, cleaner, and more efficient. Due to continued growth, they are seeking a Heating Design & Technical Support Engineer to join their expanding renewable's team. This is a permanent opportunity for a technically strong individual who combines engineering expertise with a commitment to quality and customer support. The Role This position will act as the technical lead within the heat pump division, supporting both system design and post-installation technical assistance across Northern Ireland and ROI. Key responsibilities include: Designing bespoke air-source heat pump systems using MCS-compliant design tools Sizing emitters, hot water cylinders, and pipework to ensure optimal system performance Producing schematics, wiring layouts, and comprehensive design packs for installation teams Providing both telephone and on-site technical support to installers Liaising with manufacturers regarding commissioning, warranties, and fault resolution Managing warranty registrations, service schedules, and compliance documentation Supporting the sales team with technical input during project scoping and pre-sales stages Candidate Requirements Our client is seeking an individual with strong technical grounding in heating system design and a genuine interest in renewable technologies. Essential: Proven experience in domestic or light commercial heating system design Strong working knowledge of air-source heat pumps and low-temperature heating systems Clear understanding of MCS standards, Part L, and G3 compliance Excellent communication skills with the ability to clearly explain technical concepts Organised, dependable, and proactive in problem-solving Desirable: MCS or F-Gas certification NVQ Level 3 in Plumbing & Heating (or equivalent qualification) Experience using industry design software (e.g. Heat Engineer, Vaillant Design Hub, Mitsubishi Ecodan) Familiarity with wider renewable technologies such as solar PV, battery storage, and controls integration If you are interested in this opportunity please send your CV via the link provided or call Naomi at Kenect Recruitment on

Assistant Manager Reports to: Manager Direct Reports: In the absence of the Manager, all employees within the unit, including all bar and waiting staff, door personnel and cleaners Purpose To ensure that caring, courteous service is provided at all times. In the absence of the Manager, full responsibility for all facets of the premises in order to maximize unit profitability and continually strive for improvement. We are looking for a natural leader with a competitive edge that can help us expand and improve our business and to set a good example to the whole unit by upholding a high degree of Company discipline, whilst at the same time creating a fun, team environment. Key Responsibilities Profit and Turnover To assist with the management of variable costs such as wages, heat and light, and to ensure that equipment is properly used to avoid unnecessary repair or replacement. Business Planning To provide ideas, suggestions and feedback to the Manager with regards to promotions and entertainment. To actively promote the sales for functions / events etc, and to ensure that staff are also involved in promoting such events. To recognize niches in the market that will make our brand unique. Needs to be aware of competitor activity. Provision of Excellent Customer Service To ensure a high level of customer service at your premises at all times, ensuring that the customer always comes first and that there is management presence on the floor during peak trading hours. To lead by example and show the high standards that we expect. To encourage the team to upsell by identifying selling opportunities and handling customer's needs individually To ensure that all staff are aware of company products and current promotions, including their origins and main selling points. To ensure that the basic service duties are in compliance with Company standards. To identify customer demands and suggest ideas that make us stand out from our competitors. To be proactive in all facets of social media, including, but not restricted to: Facebook, Twitter and You Tube. Stock Control To maintain strict control over all stock in line with established Company procedures including purchasing, handling, portioning, wastage and administration. To ensure that deliveries are received in good condition and checked and any discrepancies followed through as appropriate. Staffing To assist the Manager in maintaining control of man-hour costs by reacting to increases / decreases in trade. To assist the Manager with the recruitment and selection of staff. To assist in the creation of accurate rosters. To lead by example, approaching work professionally with a supportive and caring attitude to staff. To assist the manager in making the working environment enjoyable. Team Development and Performance Management To identify and act upon the training needs of the staff. To ensure that all staff is trained to the standards set by the Company in order to consistently achieve the required level of performance, including Induction training for new staff. To participate in carrying out staff assessments and appraisals. To identify poor performance / conduct issues and take appropriate action, such as re training, coaching or disciplining, and, in the absence of the Manager, to liaise with the Operations Manager on conduct / disciplinary issues. To participate in team talks in order to encourage a free flow of information, and to accept feedback readily. Health and Safety To assist in monitoring all statutory requirements and Company policy relating to hygiene, including, health and safety, ensuring that accurate records are maintained. Administration To ensure that all Company reporting is adhered to promptly at all times, such as the completion of Incident Report Forms and weekly turnover analysis. To ensure that all company ledgers are filled in on a daily or weekly basis as required. To assist in all staff-related administration, such as timesheets and change of details forms is completed in an accurate and timely manner and remains confidential. Housekeeping To implement good housekeeping procedures in order that the premises is always well presented and maintained to the standards set by the Company To ensure that all cleaning schedules are completed on a daily or weekly basis, as required. To ensure that the appropriate POS material is displayed Security To ensure the premises are secure at all times and to manage the safekeeping of all assets such as fixtures, fittings, stock and monies. To ensure compliance with all cash handling procedures. Licensing Laws To be fully conversant with all current licensing legislation and to assist in their implementation in line with Company policy Miscellaneous Any other duties relevant and related to the post Educational qualifications Good standard of secondary education required BTEC National Diploma in Hospitality Management or equivalent preferred WSET Intermediate Wine Certificate preferred Skills and Experience Minimum 3 years' experience at a management level within a busy licensed environment. Previous working experience of marketing, PR and events. Good knowledge of cocktails and wine Knowledge of Microsoft Word & Excel preferred. Knowledge of Micros preferred. Proven track record of stock management on a day-to-day basis Proven track record of staff training on a day-to-day basis Personal Qualities An excellent problem solver with the ability to work on your own initiative as well as part of a team. Leadership qualities - must be able to set a positive example and deal with situations as they arise, and manage staff, to maintain standards. The ability to organize and prioritize effectively. E.g., able to organize and prioritize daily and weekly tasks in a customer focused environment in order to meet deadlines and timescales. Good communication skills, e.g., proven ability to deal effectively with both internal and external customers in potentially difficult situations, maintaining a professional level of customer service at all times. Have the ability to sustain consistent performance even under pressure, and willing to take on extra responsibility when required A team player who will help staff with tasks rather than delegating when appropriate Main Points of Contact - internal and external Customers All staff, including bar and waiting staff, door personnel and cleaners. Head Office personnel Suppliers Other relevant information Flexibility will be required with hours of work, and this position involves daytime, night and weekend work. Note: Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #NIJobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.

Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams.Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model a balanced focus across our customers, our people and a strong organisation. This model is guided by core values that are embedded in every aspect of what we do. Our customers need for transformation is our driving force. We enable them to accelerate their journey to their digital future with our deep expertise and innovative approach. Our global technology partners Oracle, Microsoft, AWS, Red Hat, and Snowflake help us tackle any challengeby leveraging a technology-driven approach. Our people unlock our potential. They immerse themselves intothe world of our customersto truly understand the unique challenges they face. Our teams, made up of highly skilled, passionate individuals, act with agility and integrity. We continually invest in their development and foster a culture that encourages collaboration and innovation. This is a reflection of our Strength in Balance model, which emphasises a balanced focus on our customers, our people, and a strong organisation. Through our comprehensive range of Managed Service offerings, we take ownership of the tasks that distract Customers from what really matters; driving their businessobjectivesand strategic initiatives.We enable them to save time, and reduce costs and risk, by continually improving your technology estates, ensuring they drive value for their business. Go beyond simply keeping the lights on and embrace the potential of our ASPIRE Managed Services that place AI, continuousimprovementand business innovation at the heart of everything we do.From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sectorexpertiseand experience. Job Description Onsite role, Belfast, UK Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to 20:00hrs. Late shift: GMT 20:00hrs to 08:00hrs. Early shifts in the local office. Late shifts work from home. Shift Allowance -10% on top of base salary Department: ASPIRE Managed Services Practice: Services Reliability Group Vetting Requirements: SC Clearance/CTC Clearance level is mandatory. Role Summary: Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Team Leader. Working with your three peers to the Service Desk Manager, to oversee our IT service desk operations 24/7 at the Global Service Centre. The ideal candidate will be a hands-on leader and will manage a team of service desk analysts globally at both Level 1 and Level 2 skills, ensuring the delivery of high-quality IT support and excellent customer service to our organizations Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. SC Clearance/CTC Clearance level is mandatory for this role. Key Responsibilities: Supervise, mentor, and develop a team of service desk analysts. Establish performance objectives and provide regular feedback through performance evaluations. Foster a positive and collaborative team environment. Oversee daily service desk activities, ensuring prompt resolution of incidents and service requests. Responsible for all major incidents, utilising your teams engagement. Monitor service desk performance metrics, such as first-call resolution rate, response time, and ticket backlog. Manage the digital handover to the next shift team leader for seamless service. Manage and prioritize workload, including escalations and major incident handling. Ability and willingness to be active in ticket handling and resolutions. Identifying continuous improvements, including for shift-left and automation. Ensure a high standard of customer service by monitoring end-user feedback and addressing any concerns. Support the development and implementation of strategies to enhance the end-user experience, including the use of digital contact channels and automated workflows. Act as a point of contact for key stakeholders regarding service desk performance, including complaints and plaudits. Support the development, documenting, and maintaining of service desk processes, procedures, and best practices. Ensure compliance with company policies and industry standards, including ITIL practices. Identify and implement improvements to service desk tools and workflows. Collaborate with other IT teams to ensure alignment and efficiency across all IT operations. The creation and maintenance of knowledge base articles and guides to aid in L1/L2 technical resolutions. Provide technical guidance to the service desk team, assisting with complex issues as needed. Stay updated on emerging technologies and recommend tools to improve service desk functionality. Support the generation of regular reports on service desk performance and trends. Analyse data to identify areas for improvement and develop action plans accordingly. Flexibility to work in a rotating shift pattern, including nights, weekends, and holidays. Qualifications Skills, Education & Qualifications: Minimum of 5 years of experience in IT support, with at least 3 years in a managerial or supervisory role. Proven track record of managing a service desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Strong analytical and reporting skills. Proficiency in Microsoft Office 365 Support. Knowledge of AWS and Azure fundamentals. Proficiency in Active Directory and Group Policy Support. Strong technical proficiency in Windows Server and Linux (preferable) operating systems. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. ITIL Version 4 Foundation Level certification. Relevant Technical Certifications. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

Engineering Coordinator Belfast About Us We are a close-knit team of dedicated people passionate about creating world-class coffee experiences, providing great customer service, and having fun along the way. Were proud to be sourcing coffee from some of the worlds greatest coffee producers and building ethical, sustainable, long-term relationships with coffee farming communities committed to quality coffee production. We take meticulous care and pride at every stage of the coffee journey from tasting, sourcing and roasting, to supporting our customers through coffee education, training and business guidance. We are now looking for an Engineering Coordinator to join us on a full-time, permanent basis, working 40 hours per week. The Benefits - Competitive Salary - Annual company performance bonus scheme of up to 3% - 33 days annual holiday, including statutory days - Medicash scheme eligibility - Continual training and development opportunities - Company benefits package, including pension, sick pay and life assurance This is a fantastic opportunity for a highly organised individual with strong communication skills to join our passionate and growing team. Youll thrive in a varied and fast-paced role at the heart of our engineering operations, where no two days are the same, and you can build valuable, practical experience. Whats more, you will receive a comprehensive and well-rounded rewards package, designed to support your wellbeing, recognise your contribution and enhance your professional development. The Role As an Engineering Coordinator, you will oversee the scheduling and coordination of engineering activities to ensure coffee equipment is maintained and serviced efficiently. Specifically, you will manage daily scheduling and route planning for engineers, ensuring callouts, preventative maintenance and repairs are completed in line with service levels and customer expectations. You will also act as a key link between customers and internal teams, coordinating installations, training and large projects, while maintaining clear communication and ensuring work is delivered on time. Additionally, you will: - Prioritise workshop repairs and refurbishments - Develop and review pre-installation guides for customers - Log and manage engineering jobs using field service systems - Identify opportunities to promote service plans - Produce reports to support operational performance About You To be considered as an Engineering Coordinator, you will need: - Strong organisational skills - Strong communication skills - Good IT skills - The ability to work both independently and as part of a team - The ability to prioritise tasks and manage workloads effectively - A flexible and proactive approach - GCSEs (or equivalent) including Maths and English Other organisations may call this role Service Coordinator, Engineering Administrator, Service Administrator, Maintenance Coordinator, or Operations Coordinator. Webrecruit and Bailies Coffee are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become our Engineering Coordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Skills: Strong organisational skills Strong communication skills Good IT skills

VANRATH are supporting a leading Major organisation in the recruitment of a Junior Buyer. This is a full-time permanent position based in Belfast (West Belfast BT12) - Monday - Friday. Salary Fully Negotiable + excellent benefits package & Real Progression Opportunities to become a Buyer. Responsibilities: Raise and process purchase orders Communicate with suppliers via phone and email Track deliveries and follow up on outstanding orders Maintain accurate supplier and pricing records Coordinate communication between purchasing, production, and sales/customer service teams Assist with purchase orders for maintenance, repair, and operational needs Support the Buyer with project administration and data collection Identify and implement process improvements within the department Ensure compliance with GDPR policies and company standards Adhere to health, safety, environmental, and quality regulations Provide daily support to the purchasing team Assist with stock control and inventory management Perform general administrative duties Ideal Candidate: Experience in a Purchasing, Procurement, Supply Chain or similar role Strong organisation, time management and communication skills A positive attitude and willingness to learn Proven administration experience desirable For more information on this position, please apply and we will reach out to you confidentially. Skills: Buyer Purchasing Officer Administrator purchasing buying procurement junior buyer Benefits: Additional Benefits

Temporary Clerical Officer (Finance) Location: Belfast Salary: £29,137per annum Working Pattern: Full-time, 37 hours per week Contract: Up to 3 months Work Arrangement: Hybrid working About the Role: We are recruiting a Temporary Clerical Officer to join a dynamic public-facing team based in a prominent public institution. As a Clerical Officer (Finance Team), you will work as part of a team and will be responsible for the day to day administrative work of the Finance Office to ensure high quality service delivery. Clerical Officers appointed to the Finance Office may be asked to work within any of these sections: Payroll, Pensions, Claims and Accounts Payable. Key Responsibilities Include: Provide helpful and professional customer service to Members of the Legislative Assembly (MLA's) and their staff, NI Assembly staff and third-party suppliers. Process financial information including invoices, payroll data, expense claims and payments. Assist with basic reconciliations and make routine updates or corrections on finance and payroll systems. Maintain accurate filing and records of financial documents. Manage shared mailboxes, incoming correspondence and routine enquiries. Respond promptly to queries by email, phone and in person. Use Microsoft Office and internal finance systems to complete daily tasks. Follow organisational policies and procedures, including Equal Opportunities and Dignity at Work. Carry out any other reasonable duties to support the finance team. Essential Criteria: Applicants must meet one of the following: Applicants must, by the closing date for applications have: GCSE 'A' level grade A*-C in 2 separate subjects and 5 GCSEs grade A*-C including English Language and Mathematics. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated. AND At least 2 years' experience in a finance office, or an administrative role carrying out finance duties, in each of the following: Processing and inputting financial information, such as invoices, payroll data and / or expense claims. Using effective oral, written and numerical skills to communicate effectively with a diverse range of people at all levels, including team members, members of the public, customers, suppliers and managers. Organising workload and giving attention to detail to produce accurate, high quality work to deadlines. Effectively using a financial software package and Microsoft Office products to process financial documents and information. OR At least 4 years' experience in a finance office, or an administrative role carrying out finance duties, in each of a) - d). For more information on this role, or any other Accountancy and Finance role in Northern Ireland, please contact Jamie Gault today. Recent Feedback from our candidates: ''The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.'' ''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.'' Skills: Accounts Administrator purchase ledger sales ledger Benefits: Work From Home

JOB VACANCY HGV Drivers: Category 'C' Ref: HGV/DC/AMPM/04/26 Permanent / Full Time Mon-Fri min 40 hours Starting time: AM Shift (05:30am) and PM Shift (3pm) Base Location: Duncrue Street, Belfast We are currently looking for full time HGV Drivers (C) to join our busy teams at our site in Duncrue Street, Belfast. As a Driver you will be required to complete multi drop deliveries and collections throughout NI. The Driver will also be required to collect and move commercial containers when required. As a AM shift Drivers, you will start at 05.30am based from Duncrue site, Monday to Friday, with Saturdays required, on a rota basis. As a PM shift Drivers, you will start at 3pm based from Duncrue site, Monday to Friday, with Saturdays required, on a rota basis. Roles & Responsibilities Ensure excellent customer service skills that support the RiverRidge Brand Ensure Health & Safety adherence at all times Complete vehicle checks in line with Operating licence procedures, reporting any defects to the Transport Office (both electronically and verbally) Follow all regulations relating to driver's hours and safe operation of heavy goods vehicles Working collaboratively with the transport team to ensure excellent operational service is maintained, and continually improved Wear appropriate Personal Protective Equipment (PPE) Undertake all necessary training, & cooperate with the security clearance process as required Any other duties as delegated by the Transport Department Essential Criteria Must hold a valid HGV licence - Category 'C', Must hold a Digital Tachograph card and Full Driver CPC Full UK Driving Licence (Max of 6 penalty points) Basic disclosure checks i.e., Access NI, will be required and should be maintained Ability to undertake manual work Flexible approach to working hours is required in relation to finish times, weekends, and bank holidays Excellent customer service skills Team Player Good Communication skills (both verbal and written) Good Knowledge of driver's hours, rules, and regulations Desirable Criteria Minimum of 6 months HGV driving experience Previous experience working in the waste industry * Any offer of employment will be subject to a successful driving assessment * Must be able to provide documentation to confirm your eligibility to work in the UK What we offer! Competitive Hourly Rate - Competitive Hourly Rate - £15.73ph (shift from 3pm to finish, will receive a shift allowance of 15.4% on their basic hourly rate.) Annual Bonus scheme available Overtime rate of Time and a Half for hours worked over 44 hours Monday to Friday Saturday, Sunday & Bank Holiday - Time and a Half 28 days Annual leave (incl. of 8 Customary/Bank Holidays) Company pension scheme Employee Uniform Applicants who have been unsuccessful for this role within the past 6 months will not be considered Closing Date: 16th April 2026, 5 pm To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Seasonal Retail Sales Assistant Fixed Term Contract Hours: 20 hours p/w Location: CastleCourt Shopping Centre - Lower Mall, Belfast, BT1 1DD Shift Pattern: Monday to Sunday shifts based We are recruiting seasonal colleagues to support our branches during the busy travel season. This role is offered on a fixed-term basis expected to run until October 2026, depending on business needs and seasonal demand . As this role supports our busiest trading periods, successful candidates must be available to work during key peak weeks in July & August. Due to the seasonal nature of the role, annual leave may be limited during peak trading periods and will be subject to manager approval. Why join #Teameurochange? At eurochange, were all about people and that includes you! Were a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where youre free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way! Join Us as a Retail Sales Assistant, and inspire our customers! Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money? As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business building genuine rapport with every customer so you can provide expert advice tailored to their needs. Youll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and full training and support, youll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays. Whether its supporting someones once-in-a-lifetime adventure or helping with their everyday travel needs, youll make foreign exchange better, simpler, and more convenient. Youll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UKs most trusted travel money provider. Explore how youll support our purpose As the face and energy of your bureau, youll inspire trust and excitement in every interaction. Some of the key ways youll support our purpose include: Delivering outstanding, friendly service that turns first-time customers into loyal fans Building genuine rapport with each customer to understand their travel plans, needs, and concerns Using your knowledge and enthusiasm to recommend the best products and services for every customer Engaging in conversational selling to match products to customers needs in a way that feels natural and supportive Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money Accurately processing transactions while ensuring full compliance with financial regulations Keeping your bureau secure, presentable, and welcoming at all times Promoting additional products and services to enhance each customers journey and make their travel experience simpler and better Taking ownership when your manager is away, keeping the bureau running smoothly Supporting new colleagues during onboarding and sharing your knowledge with the team Being flexible to work in nearby branches when needed, helping the team succeed wherever youre needed The Stand-Out Qualities to Be Part of #Teameurochange At least 1 year of experience in retail sales, cash handling, and customer service Confident, friendly, and positive attitude you make customers feel welcome and valued! Strong communication skills, with the ability to build rapport and trust quickly High levels of accuracy and attention to detail when handling transactions A natural flair for selling and exceeding customer expectations Flexibility to adapt, work independently, and travel to nearby locations if required. Our Perks Are Out of This World! Colleague Rate on Travel Money 28 days holiday (inclusive of bank holidays) Access to our Retail Incentive & Bonus Schemes High Street Discounts Free 24/7 Virtual GP service for you and your family Cycle to Work Scheme Employee Wellbeing & Financial Support through Retail Trust Employee Assistance Programme because you matter! Wagestream access to flexible pay - get your earned wages when you need it! Recognition Awards for outstanding service Additional holiday entitlement after 1 year Life Assurance and much more! Our Vision To be the UKs go-to travel money provider, adding value to every customers journey! Our Purpose Foreign exchange but better, simpler & more convenient, were the trusted inspirational experts. Our Values We Strive, We Trust, Were Aspirational, Were Responsible, Were Sincere Ready to join a team thats passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange!

Driver Location: Belfast Contract: Permanent, Full-Time Shift Pattern: Rotating pattern of 2 days (06:0018:00) followed by 2 nights (18:0006:00), followed by 4 days off. Salary: £33,927 Big news for our Port Service Operatives! Were making a positive change to the way we work as were moving away from split shifts to a clear, structured straight shift pattern, giving you greater consistency and improved work-life balance. You will now work a rotating continental shift pattern of: - 2 days (06:0018:00) - 2 nights (18:0006:00) - Followed by 4 days off - Please note, you would have a 24-hour break after your final day shift before transitioning to nights. This new approach means fewer disruptions, more predictability, and better time to plan your life outside of work, all while being part of a vital, fast-paced port operation. Are you ready to be part of the team that keeps Belfast moving? At Stena Line, our Port Operations Team in Belfast plays a vital role in keeping Europe connected through safe, efficient, and reliable freight and passenger services. This is a hands-on operational role where your skills behind the wheel and your teamwork mindset will make a real impact. Whether you come from a background in farming, transport or heavy vehicle operations, we are looking for promising and experienced candidates who are keen to develop in a role that offers stability and clear working patterns within one of Europe's leading shipping companies. Key Responsibilities - Safely operate a Tugmaster to transfer trailers on and off vessels. - Assist with mooring and vessel loading/unloading procedures. - Marshal freight and passenger vehicles for embarkation and disembarkation. - Maintain cleanliness and safety across port areas. - Follow structured operational procedures and safety protocols. - Adapt to training on new equipment and systems. - Collaborate with colleagues to ensure smooth port operations. What Were Looking For Were after reliable, adaptable, and proactive team players who thrive in fast-paced environments. Youll need to: - Stay calm under pressure and uphold high safety and service standards. - Follow structured processes and be open to training on new equipment. - Live within commuting distance of Belfast. Who You Are Youre a safety-first professional with experience operating large vehicles like HGVs, Tugmasters, or agricultural machinery. You enjoy hands-on work, are quick to adapt, and bring a strong team spirit to every shift. Your communication skills and customer-focused mindset make you a great fit for our port operations team. Experience & Qualification - Experience operating large vehicles (HGVs, Tugmasters, or similar). - Previous work in port operations or logistics is a plus. - Full, clean driving licence. - Strong communication and customer service skills. - Commitment to safety and following structured procedures. What We Offer - Tug master training - Concessionary travel on Irish Sea/North Sea routes - 75% discount on UK Rail travel - Company pension & life assurance - Discounts on gym memberships, digital fitness, and equipment - Wellbeing cash plan (dental, eye tests, health screening, etc.) - Enhanced maternity and paternity pay - Cycle-to-work scheme - Employee Assistance Programme - Ongoing training, coaching, and career development - Opportunities for paid overtime subject to operational demands Interested? This permanent role is based in Belfast within our Ports and Terminals department. To apply, register your profile and submit your CV (in English) as soon as possible. Were reviewing applications on a rolling basis, so dont wait! The recruitment process will include a phone interview. Candidates who meet the criteria will be invited to Stena Line in Belfast to complete a driving assessment. Successful candidates will take part in a tailored 2 week training programme, delivered by our dedicated in-house trainers to ensure you're fully equipped for the role. Please note: Due to GDPR, we do not accept applications via email or post. We kindly decline offers from recruitment or staffing agencies for this role. About Stena Line Stena Line is a leader in sustainable shipping, with Europes most comprehensive route network for passenger and freight transport. Our team of over 5,100 employees across Scandinavia, the UK, and the Baltics is shaping the future of shipping together. We are proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace where everyone is valued and supported.

Network Operations Engineer III (Sun - Thur) Hybrid Role - 2 Days/week required in the office Sunday to Thursday shift Full-time City: Belfast Ideal role for an advanced CCNA or a CCNP level engineer looking to expand their knowledge of network, security and cloud technologies. Job Description The Network Operations Engineer III, will be responsible for supporting CME's network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices. The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders. Key Responsibilities: Acts as first responders, helping to organize and control incident response. Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met Handling complex technical support issues Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates) Maintain a positive attitude and a high level of customer service at all times Contribute to the overall development of the operational systems and processes Maintain accurate troubleshooting records through industry standard ticketing systems Writing technical SOP's and other documentation. Skills & Experience: Essential: Extensive experience in a fast paced, enterprise NOC role (minimum 2nd or 3rd line experience) In-depth support experience of LAN & WAN technologies: R/S: OSPF, BGP, TCP/IP, Layer 2 architectures Exposure to firewalls, and load balancing with an understanding of: Security Posture: Firewalling, ACLs, industry best practice, Internet architectures Load Balancing: F5 LB, iRules, persistence, etc. VPN: IPSec and SSL Understanding of Wireless technologies: Understanding/experience with ISO and ITIL standards Experience Supporting or Working with Cloud Technologies Desirable: Enterprise R&S certification (Cisco, Juniper, etc.) Enterprise Firewall Certification (Palo Alto, Fortinet, etc.) Enterprise Wireless Certification (Aruba, Meraki, etc.) Cloud Certification - GCP (Preferable) / AWS / Azure Certification Toolset Management experience (Solarwinds, or similar) WCA (Wireshark Certified) - or experience with hardware based packet capture systems. Multicast: PIM-SM, MSDP, AnyCastRP Company Benefits: Bonus Programme Equity Programme Employee Stock Purchase Plan (ESPP) Private Medical and Dental coverage Mental Health Benefit Programme Group Pension Plan Income Protection Life Assurance Cycle To Work EV Car Benefit Scheme Gym Membership Family Leave Education Assistance - MBA/Advanced Degree/Bachelor Degree Ongoing Employee Development Training/Certification Hybrid Working CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Job ref: RF- Location: Belfast - HSCBSO Quantity of Posts Available: 1 Salary: £13.77 per hour Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Mobile Cleaning Operative to join our team across our HSC sites. This is a great opportunity to join a world leading facilities management company. Working Pattern: 40 hours per week Shifts are between 6am and 6pm Monday to Friday Role is to cover cleaning hours at multiple sites across the HSC Contract Parking available at most sites Rewards: 20 days' annual leave (pro rata) Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role: Ensure all areas are cleaned efficiently and in a timely manner to the required standards - this to include weekly and periodic tasks Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to health guidelines (COSHH) Ensure full working knowledge of all cleaning equipment, materials and agents and use cleaning equipment as directed by the Line Manager only after correct training is given. Report immediately any equipment which is faulty, mark as faulty and do not use Ensure that the safety signage is used appropriate at all times, e.g. wet floor signs and 'warn' customers where possible Ensure that cleaning stores are kept clean and tidy and equipment is stored correctly and safely at all times The Person: Have knowledge of cleaning chemicals/products and have previous cleaning experience Are customer focused with good eye for detail Good time management skills Experience of working on your own and ensuring set tasks are completed. Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Mon 27 April 2026

Nicholl Fuels & Oils is seeking a motivated and results-driven Field Sales Representative to develop and grow our customer base across the Greater Belfast & Eastern areas. The successful candidate will be responsible for identifying new business opportunities, managing existing accounts, and promoting our full range of fuel and oil products to commercial, agricultural, and domestic customers. This is a field-based role requiring strong relationship building skills, local market knowledge, and a proactive sales approach. Areas to be covered include: Belfast, Lisburn, Newtownabbey,Ballymena,Holywood, Bangor, Carrickfergus, Newtownards, Downpatrick, Ards Peninsula towns, Coast belt of & East Key Responsibilities Develop and implement a territory sales plan for the Belfast & Eastern areas in NI. Identify and secure new business opportunities across commercial, agricultural, and domestic sectors. Manage and grow existing customer accounts to maximise retention and revenue. Conduct regular face to face client visits. Provide product advice and tailored fuel solutions to customers. Negotiate pricing and contract terms within company guidelines. Monitor competitor activity and market trends. Achieve and exceed monthly and annual sales targets. Maintain accurate CRM records of customer interactions and pipeline activity. Work closely with operations and logistics teams to ensure excellent service delivery. New customer acquisition targets Revenue and margin growth within territory Customer retention rates Activity levels (calls, visits, proposals) Territory growth performance Skills & Experience Required Proven field sales experience (preferably in fuel, oil, energy, or related B2B sectors) Strong negotiation and closing skills Excellent communication and interpersonal abilities Ability to build long term customer relationships Self-motivated and target driven Good knowledge of the Belfast market and surrounding areas Experience selling fuel, or energy products Existing network within commercial, transport, construction, or agricultural sectors CRM system experience Full UK driving licence Professional and customer focused Resilient and results-oriented Organised with strong time management skills Ability to work independently and as part of a team What We Offer Competitive base salary Commission/bonus structure Company vehicle or car allowance Fuel card Ongoing training and development Opportunity to grow within a well-established company Skills: Negotiation Selling commerical targets

VANRATH are delighted to be supporting our client in the recruitment of a Work Coordinator / Scheduler. Our client is a leading Property Improvement organisation. Employment Type: Full-time - Permanent - Monday to Friday, with a 3pm finish on Friday. Location: Belfast (BT13) Salary: £28,000 - £31,000 + comprehensive benefits and opportunities for career progressio About the Role You'll serve as the central link between internal teams and customers, overseeing contracts, scheduling works, coordinating installers and surveyors, and ensuring all activity is accurately captured within the CRM system. This position suits someone methodical, confident managing multiple priorities, and comfortable in a fast-paced environment where no two days look the same. Proven scheduling experience is essential. Experience coordinating technical field teams or installation projects is highly advantageous. Key Responsibilities Manage new contracts from onboarding to completion, ensuring all documentation and CRM updates are precise and up to date. Work closely with the sales team to resolve queries or discrepancies efficiently. Schedule surveys and installations, liaising with customers and field teams to confirm arrangements. Prepare comprehensive installation packs, including all required documentation and delivery notes. Maintain accurate CRM records across the entire contract lifecycle. Act as the main customer contact-providing updates, responding to queries, and delivering a positive experience. Track progress using a new internal scheduling system and suggest improvements to streamline workflows. Issue customer guarantees and final documentation upon project completion. Coordinate snagging or maintenance matters and keep all stakeholders informed. Assist finance with stage payments, invoicing, and card payment processing. Support credit control by monitoring outstanding payments and updating records accordingly. Contribute to weekly operations meetings and produce dashboard reports. Drive continuous improvement by identifying and implementing process enhancements. Provide reception cover when required. What We're Looking For Previous scheduling experience is essential. Exceptional attention to detail and accuracy in handling documentation. Calm, organised approach when balancing competing priorities. Strong communicator with excellent customer service skills. Confident using CRM systems and digital workflows. Adaptable and comfortable adopting new tools or processes. For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Jack Groves in the strictest confidence. Skills: Scheduler Coordinator Planner Planning Contracts Scheduler Belfast Benefits: Work From Home Additional Benefits

Job Role: Field Service Engineer (Heavy Plant) Find out if this opportunity is a good fit by reading all of the information that follows below. Location: Guildford, Surrey Salary: £38,000–£42,000 base salary + paid door to door (OTE £45,000–£50,000+) Hours: Monday–Friday 07:00–16:00 (flexible hours) + Company Vehicle/Fuel Card + Overtime @ 1.5x Job Type: Full-time, Permanent The Client: Interaction Technical is proud to be working in partnership with a global leader in the manufacture of specialist vehicles and equipment for road sweeping, gritting, and airport runway clearance. With a strong reputation for innovation and reliability due expanding its UK engineering team and is seeking experienced Mobile Plant Engineers to join their growing operation. This is a fantastic opportunity to join a forward-thinking company that offers full training, career progression, and a supportive team environment. The Package: • Door to door paid with all travel time and expenses paid for, • 32 days annual leave (including bank holidays), • Employer pension contribution at 4%, • Call out rota from October to March (1 in 4/5 weeks on call) - £145 call out allowance + additional £125 per Bank Holiday on call, • Occasional overnight stays required with accommodation and food paid for (£25 per night) + occasional trips abroad, • Life Assurance and Health Care Scheme, • Company van, fuel card, mobile phone, and laptop provided, • Salary Sacrifice Scheme for an additional 5 days annual leave, • Attend customer sites to carry out servicing, diagnostics, and repairs on specialist plant and municipal equipment, • Identify and resolve mechanical, electrical, and hydraulic faults efficiently, • Perform routine maintenance and safety inspections to ensure equipment reliability, • Provide technical advice and support to customers on equipment usage and upkeep, • Maintain accurate service records and documentation for all work completed, • Background in Plant, HGV, Automotive, or Agricultural engineering (essential), • Strong diagnostic skills across mechanical, electrical, and hydraulic systems, • Experience working with engines and fault-finding tools is advantageous, • Recognised engineering qualifications (NVQ, City & Guilds) are desirable, • Full UK Driving Licence is essential, • HGV licence preferred or willingness to obtain one (training support available) INDTE

Head of Workplace Operations -North East - Belfast About the job Job summary Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UKs largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.Build a Career in Property with HMRC EstatesEstates is at the forefront of delivering one of the biggest property programmes and operations in the UK. We are the leading edge of Government property transformation and operational delivery.The purpose of Estates & Locations is to provide HMRC with an estate which is the right size and shape to meet both its current and future needs of our HMRC colleagues and wider Government departments who use our spaces.We are a customer centric team which exists to offer high quality, inclusive services to enable our colleagues to perform at their best by providing working environments in which they want to work.Job description Role PurposeThe purpose of this role is to manage and provide leadership and property technical guidance to the Grade 7 Heads of Estates for a defined area, typically comprising four or five regions. The Regional Teams have responsibility for the operation of Regional Centres as well as varying numbers of satellite sites which include Specialist and Transitional sites.This role is responsible for ensuring that safe and secure accommodation is provided to all our Customers, including other government department tenants. Accommodation and service provision should be addressed to specific Customer needs and should reflect those needs on a site-by-site basis but also in line with agreed SLAs and KPIs. Service provision should be constantly reassessed against Customer feedback. This delivery is underpinned by Area-based Hard and Soft FM contracts and a National Security contract.Responsibilities and TasksLine management of the Grade 7 Heads of Estates within the allocated Area, with specific focus on leadership, performance management and the achievement of property qualifications required for each role within the Regional Team. Periodically review and develop team structures within each region in line with Estates organisation design principles, managing withing FTE and budget allocations. Engagement with stakeholders and initiatives at a national level and the cascade and implementation of agreed outputs at a Regional level. Close liaison with other Area Heads to ensure consistency at a national level and the sharing of best practise. Close liaison with Operational Contract Management (OCM) & Support Services colleagues to ensure co-ordination between strategic and operational contract management. Effective risk management including the monitoring and progression of actions arising from risk assessments across your region and pan Workplace Operations. Achievement of all statutory compliance requirements across the teams collectively with each of the Heads of Estates in your region. Definition, maintenance and testing of Business Continuity plans for all sites including the identification and remediation of physical asset resilience concerns. Support HMRC Estates mobilisation and implementation of the next generation hard and soft facilities management contracts and continued transformation of HMRC Estates. Support the Heads of Estate in the resolution of issues arising within the Regional estate including developing their technical understanding of how properties operate and run. Provide assurance as required on the completion of specified tasks. Maintain a safe working environment across all sites addressing all health and risks. Attend all appropriate governance forums. Support the principles of Customer Service Excellence Budgetary accountability and the management of allocations Person specification Specialist Knowledge and Experience Although this role will have overall management responsibility for a group of Estates Teams, comprised of members each of whom is a specialist in their field, the leadership and customer focus credentials of the post holder are equally important to a broad range of Estates and building-related experience. Specifically, the post holder should be able to provide recent relevant experience in;Strong leadership and people management, demonstration of strong customer relationship management dealing with a diverse range of challenging stakeholders at a senior level. Conversant with operating Building Management and Environmental Management Systems A proven track record of operating at a strategic level delivering Estates Services across complex sites A proven track record of excellent financial management An experienced senior Estates professional with experience of managing a multi-disciplinary team Proven track record of analysing and resolving problems, developing opportunities and implementing innovate solutions/approaches Able to demonstrate personal self-development and development of team Demonstration of high performing team work, implementing initiatives and working on own judgement and decisionsManagement of People. The post holder will lead a multi-disciplinary group of Estates teams and provide clear and effective leadership, develop the teams capability to a higher professional level and ensure succession planning and talent management, addressing under performance as necessary.Line manage the Grade 7 Heads of Estates within the Area. Lead on the recruitment and the selection of the team when required, to ensure the team are qualified and experienced Ensure the team is properly managed and their performance reviewed, and the team is developed in their roles Effective, timely communication across all the team. Ensure effective communications across the whole of the Estates team. Be responsible for driving continuous improvement and customer relationship management across the Estates team. Essential Criteria Qualifications and MembershipsChartered Member of Institute of Workplace and Facilities Management (CIWFM) - as a minimum Learning RequirementsEssential to develop towards If not already held, you must be willing to obtain chartered member status of IWFM within 18 months either via the experience route or Level 6 IWFM qualification routeway. Working Pattern Due to operational needs, this post is full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cant guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.Additional Security Information This role requires the successful candidate to hold or be willing to hold Security Check (SC) clearanceTransitional Sites For more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stageLeeds Location. Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Behaviours Well assess you against these behaviours during the selection process:Managing a Quality Service Working Together Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil ServiceThings you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV including details of your job history, giving a brief summary of what you delivered and any key achievements in each role and any qualifications. A 750-word personal statement. Your personal statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert Sift In the event of a large number of applications being received, an initial sift may be held on the Personal Statement.At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, you will be assessed on Experience, Behaviours and Strengths.Evidence of Experience: During the panel interview, your Experience will be assessed in the form of a presentation to assess your knowledge and suitability for the role. You will be asked to prepare a 5-minute presentation, further details regarding the presentation will be provided should you be invited to interview. This is an example of a strengths-based question. "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?"There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link.Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Director of Resourcing, Capability and Workforce Delivery - Belfast About the job Job summary The Director of Resourcing, Capability and Workforce Delivery is a senior leadership position within HMRCs new HR Operating Model. It is designed to strengthen strategic impact, support transformation, improve workforce outcomes, and align HR activities with business priorities. The model is underpinned by clear accountability, strong enterprise-wide collaboration, and evidence-led decision-making. The Director is responsible for ensuring that HMRC possesses the skills, capacity, and agility necessary to fulfil both operational and transformation objectives. This role unites workforce planning, resourcing, internal mobility, capability, and career development, delivering a cohesive and forward-looking workforce system. With a strong cross‑HMRC focus, the Director builds effective relationships with senior leaders to shape workforce strategy and ensure the organisation has the right skills, capacity and deployment flexibility to meet current and future needs. Through insight-led planning and robust risk management, the role enables leaders to make informed, transparent workforce decisions. By championing a modern, skills-based, and data-driven workforce model, the Director facilitates improved planning, agile talent deployment, and well-defined career pathways, ensuring alignment with HMRCs strategic risks and priorities. Overseeing a budget of £33.1m, the Director leads a directorate of 286 FTE, including line management of six Deputy Directors and oversight of key portfolios covering resourcing, recruitment, job architecture, workforce planning, talent, and learning and capability. These functions are integrated to support more effective decision-making, faster deployment of people, and clearer career pathways.Candidate Information Session The vacancy holder, Helen Pickles, will be hosting a livestream event on Friday 10 April 2026, , for applicants who wish to learn more about the role, People and Places Group, and HMRC. There will be time for you to ask questions directly to Helen and we will also discuss the application process and next steps. Please register your interest here: Information Session: Director Resourcing, Capability & Workforce Delivery - Fill in formJob description The Director has ownership of HMRCs job architecture and capability framework, establishing consistent standards for organisational design, workforce planning, and career development. The Director translates strategic priorities into actionable workforce plans in collaboration with senior leaders. Strengthening the use of workforce insight is a core focus. By leveraging data, digital tools, and HR technology, the Director drives evidence-based decisions and continuous improvement across workforce services. In addition, the role is central to embedding the HR operating model, improving governance, reducing duplication, and enhancing the experience for leaders and colleagues. The Director also represents HMRC within the wider Civil Service, contributing to the Civil Service People Strategy. Key Responsibilities Lead workforce capability and skills development , ensuring learning and development remain aligned to changing organisational needs and future skill requirements. Set the strategic direction for learning and development , championing digital learning, continuous development, and clear pathways for career progression. Establish and maintain strong governance and accountability across all workforce management activity, setting clear expectations to ensure quality, consistency, and compliance. Drive continuous improvement across workforce services , embedding feedback loops, service metrics, and customer insight to refine delivery and improve Provide enterprise leadership across HR , fostering a unified leadership team with shared purpose, clear accountabilities, and aligned priorities. Create clarity of decision‑making and prioritisation , ensuring resources are focused on the highest‑value activities and organisational Lead by example in evidence‑based practice , using data and insight to inform decisions, measure impact, and drive sustained improvement. Actively address fragmentation, duplication, and inefficiency , ensuring workforce services and initiatives are joined‑up, streamlined, and consistently Model and promote a culture of empowerment, collaboration , and visible accountability, enabling teams to innovate, learn, and deliver at pace. Provide enterprise leadership across HMRC and the wider Civil Service , leading integration with the Unity technology estate to maximise automation, workflow design, and digital simplification. Working with the Government People Group to shape Civil Servicepeople priorities, contribute to the Civil Service People Strategy, and advise and support the Civil Service People Board. Person specification A pplicants should demonstrate the following essential criteria: Proven senior HR leadership experience in a large, complex organisation, with a strong track record across workforce planning, resourcing, learning, and talent development. Demonstrated ability to lead large‑scale organisational change, delivering measurable business impact and service improvements in fast‑moving, high‑pressure environments. Strong strategic thinking and business acumen, with the ability to translate organisational priorities into clear, deliverable HR strategies. High level of digital and data literacy, using insight and analytics to inform decision‑making, improve workforce supply and address capability gaps. Excellent stakeholder engagement, communication and influencing skills, with the ability to collaborate across organisational boundaries and inspire teams through change. Sound knowledge of HR policy, governance, compliance, and employment frameworks, with a commitment to high standards, robust governance, and value for money. Demonstrable commitment to diversity, equity, and inclusion, fostering an inclusive culture, strong employee experience, and continuous improvement. Be a Chartered Fellow of CIPD (FCIPD). Minimum MCIPD is required upon entry with a commitment to achieving FCIPD if not currently held. Qualifications Minimum MCIPD is required upon entry with a commitment to achieving Chartered Fellow of CIPD (FCIPD) if not currently held. Benefits Alongside your salary of £100,000, HM Revenue and Customs contributes £28,970 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits.When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector.Please visit Civil Service Pension Scheme for more information.Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years service (allowance pro-rata for part-time colleagues).This is complemented by one days paid privilege leave to mark the Kings Birthday and is in addition to your public holidays.Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community.We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress.Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values.Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details All applications need to be submitted via Civil Service Jobs no later than 23:55 on Sunday 19 April 2026 and must include: A CV detailing your career history, key responsibilities and achievements accounting for any employment gaps within the last two years. Essential qualifications as specified in the person specification. A Statement of Suitability of no more than two A4 pages including why this role interests you and evidencing your suitability for the role, with reference to the essential criteria. Your CV, qualifications, and suitability statement will be assessed against the criteria set out in the person specification. Please include your full name on both documents. Please note, due to workforce restrictions, Croydon, Stratford and Newcastle are only available to existing HMRC employees. For all campaign queries including assistance with your application or if you need to discuss a reasonable adjustment, please contact Jashim Ahmed Head of Executive Resourcing, at Candidate Information Session The vacancy holder, Helen Pickles, will be hosting a livestream event on Friday 10 April 2026, , for applicants who wish to learn more about the role, People and Places Group, and HMRC. There will be time for you to ask questions directly to Helen and we will also discuss the application process and next steps. Please contact Jashim Ahmed at The vacancy holder, Helen Pickles, will be hosting a livestream event on Friday 10 April 2026, , for applicants who wish to learn more about the role, People and Places Group, and HMRC. There will be time for you to ask questions directly to Helen and we will also discuss the application process and next steps. Please register your interest here: Information Session: Director Resourcing, Capability & Workforce DeliveryFeedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Use your business and administration skills to help young people build careers, not just CVs. About the Role We are looking for a Freelance Vocational Tutor – Business & Administration to deliver structured, high-quality learning in core business and office skills. You will help learners achieve accredited qualifications that open doors to office roles, apprenticeships and further study. This is a teaching role with clear expectations, defined hours and outcome-focused delivery. What This Role Is Really About Your role is to make business and administration real and practical. You will show learners how skills like communication, organisation, IT and customer service apply in real workplaces. Success looks like learners who can step into entry-level roles with confidence and clear next steps. Environment / Working Conditions Location: centre-based delivery in Belfast This is not a home-based role Structured timetable, clear attendance and punctuality expectations Set curriculum and compliance requirements What You Will Do Plan and deliver engaging business and administration lessons Teach accredited vocational qualifications in Business & Administration Cover core topics such as office procedures, communication, basic IT, teamwork and customer service Prepare learners for assessment and help them understand employer expectations Support progression into employment, apprenticeships or further study Build strong, professional relationships with learners Maintain complete and accurate registers, records and learner files Work with delivery and quality teams to meet performance and compliance targets Employer / Stakeholder Element Use real business examples and case studies to keep content relevant Where appropriate, connect learning to local labour market needs and typical office roles Represent Get Set UK professionally with partners, employers and other stakeholders What Makes Someone Successful Here You will succeed if you are organised, consistent and confident leading a structured classroom. You are comfortable working to targets, managing paperwork and meeting deadlines.You enjoy helping learners understand how classroom activities link directly to real work. What You Will Bring Minimum Level 3 qualification in Business, Administration or a closely related area PGCE, CIT or recognised teaching qualification, or willingness to start the CIT within two years of appointment Experience teaching, training or facilitating learning in education, community or workplace settings Ability to plan, deliver and assess learning at different levels Strong organisation, time management and classroom management skills Clear communication style and a learner-first approach Commitment to inclusion, progression and safeguarding Comfortable using IT to support teaching and record-keeping A Day in the Role Your day begins with checking your lesson plan, resources and registers. You arrive early, set up and make sure you know who is attending. During the lesson you set expectations, explain concepts in simple language and use practical examples from real workplaces. You monitor engagement, support those who need extra help and keep the group on track. After the session, you complete registers, update learner files, mark work where needed and plan the next lesson. It is structured, accountable work with visible impact. Our Values At Get Set UK, we are Ambitious , we take Pride in what we do, we are Considerate , we Own It and we Inspire. We are looking for people who bring these values to their work consistently. Our Recruitment Process The work we do carries real responsibility. We are looking for people who approach it with professionalism and genuine commitment . As part of your application, you will complete role-specific questions. These must be completed in full for your application to be considered. We also review the clarity and quality of your CV. Accurate information and clear evidence of your experience help us assess suitability. Get Set to make an impact. Apply today. Eligibility This role is subject to our safeguarding and vetting process. Additional information We reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.

Senior Service Designer - Belfast About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HMRC is looking for a passionate Senior Service Designer, who can champion user-centred design across our department. Working as part of the HMRC Guidance Team in our new Customer Experience Directorate, youll help shape user experiences that impact millions of people and make sure our services meet user needs.Our team are responsible for designing HMRCs GOV.UK guidance and internal guidance products. These products play a vital role in helping people access digital services, meet their tax obligations and get targeted financial support. Were looking for a Senior Service Designer to join us so we can continue to make sure were designing the best possible experience for our users.This is an opportunity to make a real difference and help simplify the tax system for everyone. Youll be part of a user-centred design community thats breaking the mould of traditional government work. And youll work in a supportive environment with plenty of opportunities to learn, grow and thrive. If this sounds like the sort of thing which excites you, this is the job for you.Job description HMRCs services are complex, youll need to enjoy tricky problems and thinking about how content, services, processes and policies connect across end-to-end journeys to help users achieve their goals. Millions of people have to use our services, which means we need to design for a range of complex needs and outcomes. Youll need to be curious about who will use our services, as well as how:they will interact with them their experiences can be improved and tested through user-centred design Alongside working on complex design projects, youll also be a member of a developing service design community. This community provides a safe space to test out design ideas and offers support to other service designers to attain the best possible outcomes.Person specification As a Senior Service Designer, you will:provide service design expertise across complex user journeys develop user-centred experiences that meet user needs and fulfil business outcomes shape the Service Design function in the team based on best practice from the wider Service Design profession use and promote best practice and standards to design usable and inclusive experiences consistent with the rest of government and HMRC analyse pain points and failure points within the user experience and create recommendations to address any issues identified map current user journeys and design service blueprints for new or improved experiences or processes across multiple channels effectively communicate complex information and ideas using sketches, scenarios, diagrams, maps, prototypes, and written narratives for multiple audiences build collaborative relationships within multidisciplinary teams and with senior stakeholders across the organisation effectively use facilitation skills with teams and stakeholders to build a shared understanding of problems to be solved, work through challenges and enable design-led decision making You will also be expected to:line manage, coach and mentor Service Designers - providing them with guidance, support, constructive feedback and design direction lead peer review sessions with other profession members to make sure service design standards are upheld across the organisation actively participate in the HMRC and cross-government design communities by leading community sessions and supporting initiatives seek out opportunities for learning and improvement by getting feedback from your colleagues and the business Essential Criteria: You will already have considerable experience and understanding of:designing large or complex services that meet user needs and organisational outcomes, across all channels using user research and data to understand user needs, identify and understand problems, inform design decisions and influence stakeholders clearly and effectively communicating complex information and ideas, using things like sketches, user journeys, diagrams, maps, prototypes, and written narratives planning and facilitating workshops with senior stakeholders across organisational boundaries, end users and/or internal users engaging and collaborating with teams and stakeholders in a variety of ways to build a shared understanding of problems to be solved, work through challenges and facilitate design-led decision-making Desirable Criteria: working with the Government Service Standard, Service Manual and Design System experience of leading, managing, coaching or mentoring people Additional Location information - Transitional sites: For more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. Trinity Bridge House, Salford - moving to an alternative office in Manchester / Salford. You will be given more information about what this means at the job offer stage.Leeds Location: Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.Technical skills Well assess you against these technical skills during the selection process:Evidence-based design Designing strategically Designing together Leading design Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV, to include your Job History, Previous skills/experience and Qualifications. A 1000-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. Please give clear and specific examples of what you have done personally and the impact it has had. We recommend using a STAR format - focusing on the situation, task, action and result. Please also provide a statement (max 250-words) for the Desirable Criteria, if applicable to you, on your application form. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form.Sift In the event of a large number of applications being received, an initial sift may be held on the CV.At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, well ask you questions that let you demonstrate your experience and technical skills.Senior Service Designers in HMRC are part of the Service designer - Government Digital and Data Profession Capability Framework. You will be assessed against four skills from the Senior Service Designer role: Evidence-based design Designing strategically Designing together Leading design You will also be asked to prepare and deliver a 10-minute presentation relating to one of these technical skills. Further details will be provided in advance of the interview.Interviews will take place via video link (Microsoft Teams).Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date) To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account:Download the free HMRC app from the App Store or Google Play store.If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment Team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkers This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

A leading paints and coatings company in Belfast is seeking a full-time store associate.You will enhance the customer experience in a collaborative environment, ensuring customer satisfaction and supporting store operations.The ideal candidate will have a background in customer service, a valid driv

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Northern Ireland on a full time basis, contracted to 37. Receive cash rewards every time you spend and use them on a wide range of brands. Additional, seasonal and overtime hou

This full-time position focuses on maintaining accurate pension records and providing excellent customer service to scheme members. This is a unique opportunity to gain valuable experience in the pensions industry while delivering impactful support to clients.

In this full-time role, you will be the face of the business, delivering exceptional customer service while working in a fast-paced environment. Key responsibilities include greeting guests, ensuring a seamless customer experience, and maintaining a positive brand image. The ideal candidate will pos

A leading construction solutions provider is seeking a Customer Service Representative in Belfast. This full-time role requires at least 2 years of experience in sales and customer service, ideally within a B2B environment. Responsibilities include handling customer inquiries, processing orders, and

A global customer experience leader is seeking a Customer Support Advisor in Belfast.This full-time role involves addressing customer inquiries via social media and email, focusing on issues related to orders and payments.Candidates must be fluent in Czech and English, with customer service experien

A leading customer service provider is seeking a Customer Support Advisor in Belfast.In this full-time, hybrid role, you will assist customers with inquiries through social media and email, ensuring a friendly and professional experience.Candidates must have at least 6 months of customer service exp

We are recruiting for a global organisation who are looking for a Pharmaceutical Secondary Care Sales Specialist, specialising in nutrition to join their team. You’ll lead prescription sales performance and accelerate market share growth across our client’s nutrition portfolio, bringing proven account management expertise to create high-impact account plans and forge influential partnerships. This is a full-time, 4-month sickness cover role based in Northern Ireland, with the opportunity to transition into a rolling contract thereafter. What’s on offer? Excellent Salary & Benefits - A competitive starting salary depending on your experience, plus exceptional bonus, company car, pension, healthcare, death in service and more! Make a Real Impact - Contribute to life-changing nutrition formula that directly improve patient lives. Collaborative Culture - Thrive in a supportive, people-focused environment. Ideal Requirements for the Pharmaceutical Secondary Care Sales Specialist * Proven success in ethical healthcare sales, including strong hospital-based selling experience and a consistent record of delivering results. * Demonstrated ability to influence formulary and guideline decisions, achieving measurable improvements through credible clinical and stakeholder engagement. * Skilled at building high-impact customer networks, translating complex medical and scientific information into clear, relevant insights tailored to each audience. Role Responsibilities for the Pharmaceutical Secondary Care Sales Specialist * Deep expertise in NHS nutrition portfolios, competitors, customers, and the local NHS landscape, enabling confident, value-led clinical conversations. * Build and sustain influential relationships across the healthcare economy, including Dietitians, Paediatricians, GPs, and Medicines Management leaders, while operating fully within ABPI compliance. * Drive regional growth by identifying opportunities and overcoming barriers to prescribing, delivering innovative, guideline-led solutions aligned to national and local NHS decision-making. * Own and deliver strategic account plans, leveraging advocates and clinical experts, maintaining up-to-date product and competitor knowledge, and consistently achieving agreed performance targets. Recruitment Process 2/3 stage interview process Interview with a hiring manager who is a passionate and experienced leader, values your ideas, mentors your growth, and is committed to helping you succeed in this role. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic

We're currently recruiting an ambitious Chef to help us create exceptional food experiences for CH&CO on a full time basis contracted to 40 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Free meals Here's an idea of what your shift patterns will be: 5 out of 7 days Please note: This role is contracted to weeks per year Could you bring your passion and culinary skill to CH&CO? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Overseeing and implementing menu changes Identifying opportunities to improve our food services Listening and acting on customer feedback to consistently improve our food services Supporting with the creation of new menus and creative food concepts Representing CH&CO and maintaining a positive brand image Monitoring inventories to keep our kitchens well-stocked Overseeing kitchen cleaning responsibilities to maintain hygiene standards Complying with Food Handling, Hygiene and Health and Satefty regulations Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working Job Reference: com/1304/47543001/52787605/R/BU #Medirest CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

This is an amazing opportunity to join a company moving into a massive growth period with excellent career prospects. NB* "No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you". As a Customer Service Advisor the roles encompass the backbone of the patient pathway process and successful candidates will gain first-hand knowledge of how each department facilitates the patient’s journey from initial enquiry to discharge. Job Title: Appointments Advisors Department: Patient Services – Call Team Contract: Full time, permanent Belfast Hours: 37.5 per week M-F 9-5 or 10-6 and Saturday 9-3 on a Rota basis Salary: £24,855 per annum. Job Summary: As an Appointments Advisor, you will be responsible for ensuring the smooth and efficient transition of all patients from initial enquiry, through to eventual discharge and follow-up appointments. Appointments Advisors are the first and last point of contact for patients and are therefore responsible for delivering and maintaining the excellent standard of service that oue patients can expect and have become accustomed to. A key part of the role will involve managing a high volume of incoming patient enquiries via telephone, email, and web-based communication. Successfully candidates will quickly become knowledgeable of all aspects of the Group’s service provision and provide accurate and timely advice to all external stakeholders. Another key part of the role will involve the scheduling and management of patient appointments, consultations, and surgical procedures. Key responsibilities: • Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential patient enquiry., • Efficient, effective, and focused response to all enquiries via telephone and email while displaying empathy and working to resolve patient queries., • Following up on enquiries by phone and email., • Proactively follow the Patients’ Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly., • Process and book all referrals within appropriate time frames., • Scheduling of surgical procedures within specific time scales., • Ensuring that all patient treatment records are accurate and up to date., • Liaising with colleagues across a variety of teams

Job Title: Driver Location: Belfast Hours: Zero Hour Salary: £12.71 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Thriftys management processes. Key Responsibilities: Deliver and collect vehicles from various locations Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure Perform comprehensive vehicle safety checks before delivery and at quality inspection stages Accurately and clearly complete fuel sheets Debowse vehicles as instructed, adhering to safety guidelines Clean vehicles thoroughly to meet company standards and customer requirements Undertake security checks and verify rental documentation as required Complete any necessary paperwork Comply with all Thrifty vehicle procedures Communicate accurately and appropriately, both verbally and in writing Drive carefully and considerately Dress according to company uniform standards, maintaining a clean and smart appearance Act as an ambassador of the company, promoting company interests at all times Ideal Candidate: Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users Flexibility: Exhibits a flexible approach to working hours, rotas and locations Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance Communication Skills and customer service orientated Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use. About Us: Thrifty is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do! Apply now and be part of our team driving growth and success! TPBN1_UKTJ

Fire and Security Engineer Covering BT postcodes £35k-£40k basic Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Fire Knowledge (Advanced, kentech and morley would be useful), • Good Knowledge of Intruder alarms, • Excellent customer service skills, • CCTV IP Knowledge also beneficial, • Fault Finding experience, • Installation experience, • Ability to work by yourself and within a team, • Full UK Driving license This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle, • Mobile Phone, • Stand by Allowances, • Call out Allowances, • Generous Annual Leave, • Time and a half plus double time if called out on a Sunday If you are looking for a new challenge and want to work for a forward thinking leading company Who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV

Business Development Manager | IT & Telecoms Managed Services Location: Belfast (Hybrid / Field-based) Salary: £30k – £38k Base (Negotiable DOE) + Uncapped Commission Car allowance: £450pm during probation / Company EV vehicle & charger provided after probation OTE: £45k – £70k+ (Top earners exceeding £100k) Overview Our client, a leading Belfast based Managed Service Provider (MSP), is currently expanding their commercial team. Known for their technical excellence and people first culture, they are looking for an experienced Business Development Manager who can drive growth across both new and existing accounts. This isn't a micro-managed environment. The Sales Director values autonomy as long as the numbers are being hit, you have the freedom to manage your own diary. Why This Role is Different Most MSPs make you wait months for commission or set impossible thresholds. This firm does things differently: • Zero Threshold for 6 Months: You are paid on every single penny you sell from day one through your probation period., • Dual revenue stream: You aren't just hunting; you’ll have access to an existing customer base to upsell and cross-sell., • High value commissions: With upfront percentages and recurring revenue splits, your pipeline builds long-term wealth. The Product Landscape Our client provides a comprehensive one stop shop for business technology. We are looking for candidates who have experience in either or both of the following areas: 1. Unified Communications & Connectivity • Cloud Telephony: Hosted VoIP and PBX systems (e.g., 3CX, Teams Voice, Gamma)., • Connectivity: Business Broadband, Dedicated Leased Lines., • Mobile: Bespoke business mobile fleets and multi-network SIM solutions. 2. Managed IT & Infrastructure • Cloud Services: Azure, Microsoft 365, and Hosted Desktop solutions., • IT Support: Managed helpdesk services and pro-active maintenance contracts., • Cyber Security & Infrastructure: Firewalls, disaster recovery, and hardware lifecycle management. Skills & Requirements Key Requirements: • Sector Experience: Minimum of 2-3 years in a B2B sales role within IT Services or Telecommunications, • Technical Literacy: Ability to discuss technical solutions (like Cloud vs. On-prem or the benefits of moving to a VoIP platform) confidently with MDs and IT Managers., • The Hunter Instinct: Proven experience in full sales cycle within an MSP environment this can be with both net new business or upselling to existing clients., • Account Management: Ability to audit existing client setups, identify gaps in their tech stack, and present value add solutions., • Commercial Acumen: You should understand Gross Profit (GP) and be comfortable negotiating contracts ranging from small upgrades through to full digital transformation., • Full UK Driving License: Necessary for site visits across Northern Ireland. Personal Attributes: • Self-Management: You aren't someone who needs a manager looking over your shoulder. You manage your own diary and your own activity., • Resilience: You can handle the long game. Whether it’s a 2 week quick win or a 9-month complex infrastructure project., • Adaptability: Comfortable in a team of 9 where agility and communication are key. The Financials Our client offers three distinct salary bands tailored to your experience level and proven track record: £30,000 base with a £9,000 monthly GP target (£45k OTE) + car allowance £35,000 base with a £12,500 target (£55k+ OTE) + car allowance £38,000 base with a £15,000 target (£70k OTE) + car allowance Top Performer Insight: The current top biller is earning over £100k per year, regularly seeing commission checks of £10k+ in a single month. Unrivalled Commission Structure Commission is paid upon installation (typically a 4–6 week turnaround): • New Business & Lapsed Clients: 25% Upfront / 15% Recurring, • Existing Clients (New Product): 20% Upfront / 10% Recurring, • Existing Clients (Upsell/Expansion): 15% Upfront / 5% Recurring The Setup & Culture • The Team: You’ll be joining a high energy team of 9, supported by 2 internal desk sales professionals to help with lead flow and admin., • Flexibility: Everyone is in the office on Fridays for team collaboration and reporting. For the rest of the week, you are trusted to manage your time between home and field based meetings., • The Car Package: You will receive a car allowance during your probation. Upon successful completion, you’ll receive a company car, and the business will pay to install an EV charger at your home for free. What We Are Looking For • Industry Experience: You must have a background in selling IT Services or Telecommunications., • Versatility: You are equally comfortable hunting for new logos as you are farming and relationship managing existing clients., • Ambition: You are motivated by a high earning potential and have a history of hitting or exceeding targets. If you are a Belfast based sales professional looking for a transparent, lucrative, and flexible move, apply today for a confidential discussion

Customer Service Advisor - Permanent Office based Belfast This is an amazing opportunity to join one of the N Ireland's and ROI's leading Healthcare Providers that offers excellent career prospects and a positive working culture. Benefits inculde full private medical health cover plus 35 days leave and modern office facilities inc Gym and mega Canteen! NB* "No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you" As Appointments Advisor you will be resposible for dealing with all inbound calls to the department. The roles encompass the backbone of the patient pathway process and successful candidates will gain first-hand knowledge of how each department facilitates the patient’s journey from initial enquiry to discharge. Job Title: Appointments Advisor - Patient Services Call Team Contract: Full time, permanent Hours: 37.5 per week M-F (9-5 or 10-6 ) Sat rota basis 9-3 Salary: £24,855 per annum. Job Summary: As an Appointments Advisor, you will be responsible for ensuring the smooth and efficient transition of all patients from initial enquiry, through to eventual discharge and follow-up appointments. Appointments Advisors are the first and last point of contact for patients and are therefore responsible for delivering and maintaining the excellent standard of service that oue patients can expect and have become accustomed to. A key part of the role will involve managing a high volume of incoming patient enquiries via telephone, email, and web-based communication. Successfully candidates will quickly become knowledgeable of all aspects of the Group’s service provision and provide accurate and timely advice to all external stakeholders. Another key part of the role will involve the scheduling and management of patient appointments, consultations, and surgical procedures. Appointments Advisors assist with the efficient use of hospital capacity whilst ensuring that all patients are seen in a timely manner that suits their own schedule. We are looking for candidates with strong communication skills who can confidently respond to a high volume of enquiries across a range of clinical areas whilst staying organised and proactive to ensure that patients receive their preferred outcomes. Excellent customer service is something that should come naturally to you along with the ability to display empathy and demonstrate strong listening skills. Key responsibilities: • Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential patient enquiry., • Efficient, effective, and focused response to all enquiries via telephone and email while displaying empathy and working to resolve patient queries., • Following up on enquiries by phone and email., • Proactively follow the Patients’ Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly., • Process and book all referrals within appropriate time frames., • Scheduling of surgical procedures within specific time scales., • Ensuring that all patient treatment records are accurate and up to date., • Liaising with colleagues across a variety of teams

Maintenance Electrician - Belfast - Salary up to £40,000 CBW have a new opportunity for an experienced Electrician to join a leading FM provider on a permanent basis. You will be responsible for providing electrical and building services engineering maintenance to a variety of client properties throughout Belfast and Northern Ireland. Key Responsibilities: Carry out electrical PPM, proactive, and reactive maintenance works as issued through the helpdesk, ensuring completion within agreed timeframes and exceeding customer expectations Undertake general building services maintenance, including basic fabric works, HVAC, mechanical, and associated tasks Respond to client call-outs as part of the agreed on-call rota Perform contractor control duties on behalf of the client, including monitoring contractor performance and workmanship to ensure required standards are met Issue Permits to Work in line with site and client procedures Ensure all electrical equipment operates to specified performance criteria Maintain equipment and surrounding work areas to agreed company and client standards Provide a professional service, representing the company in a manner that ensures high levels of customer satisfaction Evaluate performance and ensure that all equipment under contract is serviced and maintained correctly Take a proactive approach to client liaison, addressing concerns directly or escalating to management where required Maintain full awareness of contractual obligations and client requirements at all times Ensure all administrative tasks are completed accurately and on time, with all documentation and records properly maintained Ensure full compliance with Health & Safety regulations, including risk assessments, COSHH, and safe systems of work Proactively identify opportunities for service improvements and innovations to enhance service deliveryPerson Specification: Background in Facilities Management (FM) or a similar environment, with a clear understanding of mobile working Comfortable with travelling between multiple sites as part of the role Proven experience completing Planned Preventative Maintenance (PPM) on electrical systems Fully electrically qualified, holding one or more of the following: 18th Edition Wiring Regulations NVQ or City & Guilds in Electrical Installations AM2 Experience working in a mobile maintenance role within commercial environments F-Gas certification - Opportunity to gain thisSalary & Benefits: Salary up to £40,000 Monday to Friday - 8am - 5pm On call 1 in 10 (£150 standby) Generous overtime at 1.5 & 2. 25 days holiday including bank. Generous workplace pension scheme. Training, development & progression opportunities

Vehicle Technician Department: Aftersales / Workshop Reports To: Workshop Controller / Service Manager Role Purpose The Vehicle Technician is responsible for carrying out servicing, maintenance, diagnostics, and repairs to a high standard, ensuring vehicles are safe, reliable, and returned to customers in line with manufacturer and dealership standards. Key Duties & Responsibilities Vehicle Maintenance & Repair Carry out servicing, maintenance, and repair work on vehicles Diagnose mechanical and electrical faults Complete repairs accurately and efficiently to manufacturer standards Road test vehicles where required Diagnostics & Fault Finding Use diagnostic equipment to identify faults Carry out repairs on engines, transmissions, brakes, suspension, steering, and electrical systems Rectify faults right first time to minimise repeat work Workshop Performance Work to efficiency and productivity targets Accurately complete job cards and service documentation Support workshop workflow and productivity Quality, Compliance & Safety Ensure all work complies with manufacturer standards and warranty requirements Follow health & safety procedures and workshop policies Maintain a clean, safe, and organised working environment Customer Support Provide clear and accurate technical information to Service Advisors Support high levels of customer satisfaction Skills, Knowledge & Experience Qualified Motor Vehicle Technician (NVQ Level 2 or 3 / City & Guilds) Previous experience in a dealership or independent workshop Good mechanical and electrical knowledge Experience using diagnostic equipment Full UK driving licence Personal Attributes Reliable and professional Quality-focused with strong attention to detail Able to work independently and as part of a team Proactive and motivated

Concern Worldwide (UK) is looking to recruit an Administration and Facilities Officer to join the Belfast team on a part time, permanent basis. About us: We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. Benefits • 25 days’ annual leave, pro-rated for part-time employees. • Office closure between Christmas Day and New Year’s Day • Flexible hours and hybrid working • Annual leave purchase scheme • Enhanced parental leave pay • Stakeholder pension • Season ticket loan • Cycle scheme • Life assurance • Access to Employee Assistance Programme (EAP) This post is Mon-Thurs office based. This is a great opportunity to be part of a vibrant team focused on transforming the lives of people living in extreme poverty. About the role: We are seeking an organised, proactive, and resourceful Administration and Facilities Officer to support the Northern Ireland Director in ensuring the smooth day-to-day running of the office . The role will ensure: The efficient operations and facilities co-ordination of our Northern Ireland (NI) office Provide administrative support to the NI Director Facilities and admin support to the NI retail function when required The successful candidate will play a pivotal role in fostering a collaborative and well-organised office environment, enabling the Concern NI team to effectively develop and grow as a regional team. About You: Experience & Knowledge Experience in financial administration tasks (e.g., petty cash, expense processing, purchase orders). Familiarity with health & safety regulations and compliance (e.g., risk assessments, fire safety, first aid). Experience coordinating with multiple stakeholders, such as suppliers, landlords, fundraising teams, and senior management. Experience in a supporter care, customer service, or donor relations role, handling inquiries professionally. Skills & Competencies Excellent organisational skills, with the ability to multi-task and manage competing priorities. Strong interpersonal skills (verbal and written), with the ability to liaise effectively with internal and external contacts, working as a team and contributing your ideas Strong administration skills and attention to detail and accuracy in record-keeping, document preparation, and financial processing. Confident in IT and picking up new systems Good working knowledge in Microsoft Office (Word, Excel, Outlook) and ability to work with CRM/databases (e.g., Dynamics 365 or similar). Ability to problem-solve and improve processes to enhance efficiency in office operations. Ability to multi task and handle a varied role Good time management, self-motivated and ability to meet deadlines Personal Attributes Proactive and resourceful, with the ability to work independently and take initiative. Ability to handle confidential information with discretion and professionalism. Strong commitment to the values of an international development charity, including diversity, equality, and inclusion DESIRABLE Experience in the charity or fundraising sector. Experience in event coordination or supporter engagement activities. Understanding of budget management and supplier contracts To view the full job description, please visit our website. Equality, Diversity, and Inclusion: Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. HOW TO APPLY To apply for this post, please complete the application by 19th April 2026. To give yourself the best chance of being shortlisted, please explain under each questions how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements. Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment: Salary: £24,060–£26,732.80 per annum (based on 28 hours per week). The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form. Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. You may have experience of the following: Office Administrator, Facilities Coordinator, Administrative Officer, Office & Facilities Assistant, Operations Administrator, Business Support Officer, Office Manager (Junior Level), Administrative Support Officer, Facilities Assistant, Operations Support Coordinator, Team Administrator, Reception & Facilities Coordinator. REF-(Apply online only)

Shift Pattern: Monday to Friday, 9:00 to 17:00Work Base: Office based with travelWe are looking for an experienced Service Manager to lead our Crisis House and Safe Haven services, ensuring the delivery of safe, high-quality, and per