Functional skills jobs in ScunthorpeCrear alertas

Are you passionate and experienced in developing and leading a high performing team? Who are we? The HBP Group is the number one choice for many businesses across the UK looking for reliable, award winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. The Role We have an exciting opportunity for a skilled and experienced manager, that understands what a high performing team is, to play a key role in driving the success of our 11 engineers strong, IT Professional Services team. As an IT Professional Services Manager, you will oversee the day-to-day operations of the IT Professional Services team with a strong focus on delivering an Effortless Customer Experience through operational excellence, innovation, and outstanding service delivery. You will be instrumental in enhancing processes, supporting financial performance, and developing your team, all while driving continuous improvement. This is an excellent opportunity for a proactive and customer focused individual with strong leadership abilities and a passion for technology. Responsibilities: 1. Team Leadership & People Management – Ensuring Customer Ease • Inspire, lead, and develop a high performing Professional Services team, by modelling a culture centred on removing friction and ensuring customer ease in every interaction., • Set clear expectations, allocate and prioritise work effectively, and monitor performance to ensure consistent, predictable, and effortless service delivery., • Ensure the team consistently adheres to established Customer Service Level Agreements (SLAs), using them as a foundation for dependable, low effort customer experiences., • Hold regular one to ones, coaching sessions, and development meetings to build capability, drive performance, and encourage long term growth., • Bring our company values to life by inspiring behaviours that minimise customer effort and nurture a team environment where people feel supported, motivated, and proud to work., • Foster a collaborative environment that promotes teamwork, knowledge sharing, and process improvements that make the customer journey easier., • Build team resilience by minimising single points of failure and strengthening cross skilling across roles and technologies., • Own and maintain all internal and customer facing documentation, ensuring it is accurate, accessible, and easy for customers and colleagues to understand., • Ensure seamless, low effort customer onboarding experiences that set the foundation for long term satisfaction and success., • Proactively gather, analyse, and act on customer feedback to improve service processes and eliminate friction from the customer experience., • Actively contribute to the wider Group Management Team to support strategic decision making and drive customer ease initiatives across the business., • Celebrate positive feedback and take ownership of resolving negative feedback or complaints with transparency, empathy, and solution-focused communication. 2. Technical Support & Service Delivery Management • Oversee and prioritise projects, ensuring rapid, high quality project delivery and resolution with minimal disruption and minimal customer effort., • Manage escalated tickets and complex or critical issues, maintaining accountability and clear communication through to resolution., • Monitor project delivery performance against SLAs and other key criteria, identifying opportunities to improve responsiveness, quality, and customer ease., • Continuously review and refine project delivery processes, workflows, and documentation to improve efficiency and create an effortless customer experience., • Stay current with emerging technologies and automation opportunities that enhance both customer ease and team effectiveness., • Ensure technical delivery aligns with Professional Services best practices and standards. 3. Project Management • Partner with the IT Director to embed strong project management practices, including project initiation, handover, implementation, and retrospective., • Collaborate effectively with internal teams during cross functional projects and initiatives to ensure seamless customer experience across multiple departments within The Group., • Proactively identify project issues and misalignment and take sensible steps to resolve at departmental level., • Ensure clear learnings post projects are implemented and embedded within the department and customers are continuously updated. Qualifications, Skills & Experience – What You Bring Required Qualifications · PRINCE2 Agile Foundation, Waterfall, Scrum Master, SAFe, or an equivalent combination of relevant education, experience, and demonstrated capability. Desirable Qualifications · PRINCE2 Agile Practitioner (or willingness to achieve). Core Experience & Technical Background · Proven experience in an IT management or equivalent leadership role. · Demonstrated ability to build, coach, and develop high-performing technical teams. · Strong troubleshooting and problem-solving skills, with the ability to guide teams through complex projects and processes effectively. · Experience with project management, and ITIL or similar frameworks. · Solid understanding of computer systems, networks, hardware, and software. · Experience simplifying and improving processes to enhance efficiency and reduce customer effort. · Understanding of strategic planning with the ability to align team objectives to wider business goals. · Comfortable using AI tools, automation, and data insights to inform decisions and improve service outcomes. · Experience supporting or managing budgets and contributing to financial forecasting and planning. Key Competencies · Leadership: Inspires, motivates, and empowers teams; fosters collaboration and high performance. · Performance Management: Sets goals, provides meaningful feedback, and drives continuous development. · Strategic Thinking: Makes informed, data-driven decisions and translates strategy into action. · Communication: Clear, concise, and adaptable; able to influence and communicate effectively at all levels. · Process Optimisation: Identifies opportunities to streamline workflows and reduce friction. · Financial Acumen: Understands budgeting, forecasting, and cost-related decision-making. · AI & Technology: Confident adopting new technologies, including AI and analytics, to enhance service quality. In addition, the following would be a bonus, not a requirement! · Strong IT Knowledge · Experience of running an IT Professional Services Department in a fast paced MSP environment · Familiarity with helpdesk ticketing systems and remote support tools. · IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. · Extensive knowledge of Microsoft Product stack We’re looking for a People Manager with proven experience who: • Builds strong relationships and coaches their team to reach their full potential., • Sets high standards, maintains a positive can-do attitude, and equips their team with the tools to succeed., • Handles difficult conversations with confidence, promoting open and honest two-way communication., • Is confident, resilient, and open to feedback., • Solves problems calmly under pressure, thinks creatively, and makes effective decisions., • Communicates clearly and professionally with people at all levels., • Demonstrates high emotional intelligence, showing empathy, self-awareness and strong interpersonal skills., • Has a passion for excellent service delivery, with ownership, accountability and clear communication at the core. Salary range between £45,000 - £50,000 per annum (depending on experience). Working Arrangement: 35 hours per week (Monday – Friday) Why work for us? Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience. As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive. That’s why we are looking for people who are passionate, trustworthy, and forward-thinking to join our team. Here are some of the fantastic benefits we offer and our people love: · 36 days of holiday (28 days plus bank holidays), pro-rated for part-time employees. · Option to sell back holiday * · Salary Sacrifice Pension Scheme and a range of additional salary sacrifice options, including Electric/Hybrid Car, Bike to Work, and Childcare schemes*. · Enhanced family-friendly leave, including Maternity Pay*, Paternity Pay*, and our compassionate “Time to Say Goodbye” bereavement leave”. · Mid Year and Year End Appreciation Parties, themed office days (yes, even Pancake Day!), and fundraising events supporting our chosen charities. · A* friendly, inclusive working environment* … we genuinely are a great bunch. · Free lunches and summer BBQs. · Quarterly Rise & Shine breakfast events to bring the team together. · Casual business dress code, with the option to choose from our free workwear wardrobe. · Christmas Thank You Bonus*. · Structured support and guidance from day one, including tailored training plans to help you succeed. · On site parking for convenience. · Access to wellness activities to support your wellbeing. *Eligibility criteria or length-of-service requirements apply. Closing Date: 30th January 2026 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

Exclusive Education is looking to appoint an.Secondary School in the Wirral area.The school is seeking an enthusiastic and confident.English Language and Literature.Responsibilities of an English Teacher include:.Planning and delivering engaging lessons in English Language and Literature to KS3 and

Are you ready for a life-changing career move?.Join the most trusted and awarded English teaching program in China! ECHO Education, in partnership with TEFL UK, is hiring.ECHO employs you directly, guaranteeing a secure, fully supported experience from day one with a strong support network of over 5

Remote Teacher of Primary Mathematics - Part Time or Full Time (6:45 am to 3:30 pm UK Time).We are seeking an enthusiastic, hardworking, and highly motivated, qualified Maths Teacher or Primary Teacher from January 2026.This position is exciting in the innovative, inspiring and growing Int

Strong classroom management skills.

Provide constructive feedback and help students build confidence in their English skills.

Remote Teacher of Primary Mathematics - Part Time or Full Time (6:45 am to 3:30 pm UK Time).We are seeking an enthusiastic, hardworking, and highly motivated, qualified Maths Teacher or Primary Teacher from January 2026.This position is exciting in the innovative, inspiring and growing Int

Strong organisational and communication skills.

You’ll work closely with each young person, helping them develop life skills, confidence, and emotional resilience. Excellent communication and interpersonal skills.

Experienced Residential Support Workers – Hertfordshire (Children & Young People) 🌟.Pay every Friday | Fuel reimbursed | 1–12 week rolling contracts | Trauma informed training | Local.Our Registered Managers, QA Leads,.Social Care Manager and more live and work in.Hertfordshire, leading all o

Are you an RGN or Mental Health Nurse (RMN) or Registered Nurse Learning Disabilities (RNLD) who is looking to diversify your career from a traditional hands on role? Are you looking to transform your career towards the Occupational Health or Functional Health Industry? Are you seeking a role where

We are looking for someone with strong sales skills with a receptionist ability that is at the highest standard for providing Gold Standard service to patients and work colleagues. This is a full-time on-site role for a Medical Receptionist with leadership and management skills. We are looking for s

Strong clinical and report-writing skills.

Strong communication and organisational skills.

Contract type: Full timeAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, wi

Ability to reach a Level 2 Functional Skills in both Maths & English by the End Point Assessment (EPA), if you do not already have this. Essential Requirements for the role:Functional Skills Level 1 in Maths and English (or equivalent), which is a Grade D/E or 2/3 to begin the apprenticeship. Suppor

Contract type: BankAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. About us At Achieve together, we strive to support and inspire the people we car

Community Support Worker (Mid Projects Team)Fixed Term, Full Time£25,395 to £32,131 per annumLocation: ChelmsfordWorking Style: Community-based worker Please note that this is a Fixed Term Contract / Secondment opportunity for up to 12 months.Join us as a Community Support Worker - Essex County Co

Contract type: BankAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, with de

Community Support Worker (Chelmsford Outer Neighbourhood Team)Permanent, Full Time£25,395 to £32,131 per annumLocation: ChelmsfordWorking Style: Anywhere worker This vacancy is participating in the candidate referral scheme.For more information, please visit the candidate referral scheme guidance

About us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Do you have the right skills and experience for this role Read on to find out, and make your application.

Per HourContract: Bank, 15 Hour and 30 Hour contract availableAbout UsAt Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

We are looking for a passionate.Apply (by clicking the relevant button) after checking through all the related job information below.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support service users maximi

Contract type: 30hr pw About us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, wi

We are looking for passionate Childrens Support Workers who are available to work on a permenant basis.Ensure all your application information is up to date and in order before applying for this opportunity.As a Childrens Support Worker you will work as part of a team to deliver a high standard of c

HoursAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.The Cambian Group are a leading provider of residential care for children and young people.We are dedicated to creating a safe, nurturing environme

Per HourContract type: Full time - 42 HoursAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventur

Functional Assessor PIP & WCA | Full-Time | Hybrid | site Are you a registered healthcare professional seeking a rewarding career change? Join our team in Southamptonas a Functional Assessor, supporting both Personal In

Contract type:BankAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, with ded

We are looking for someone who shares Bethphages values, has good people skills with the ability to communicate effectively with a wide range of people including people we support and their family members as well as members of the public. We are looking for someone with a mix of practical skills but

Contract type: Full timeAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, wi

Social Worker/Senior Practitioner - Family Support and Safeguarding - South Oxfordshire.Empowering Change - Children's Social Care.Together, we're the moment makers.Together, we're shaping children's social care for the future.Every day, our colleagues are helping to transform the lives of the resid

Contract type: Full Time, Permanent About us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like

Together, we're shaping children's social care for the future.Every day, our colleagues are helping to transform the lives of the residents of Oxfordshire.In our Children, Education, & Families directorate, we're committed to delivering lasting change, by helping the children, young people, and fami

Contract type: BankAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, with de

Salary/Rate: £150 – £200 per day (depending on experience) Location: Wirral Job Type: Full-time or Part-time Start Date: January English Teacher – Wirral Exclusive Education is looking to appoint an English Teacher to join a dynamic Secondary School in the Wirral area.This role is due to start

Contract type: BankAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, with de

We are the Cambian group, one of the largest independent providers of care and education for children and young people.We believe that everybody has a personal best and we strive to show our young people their potential.An exciting opportunity has arisen in one of our children’s homes for Resident

Contract type: Full timeAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, wi

We DO NOT offer Work Sponsorship £30 sleep in payment per mandatory sleep in shift Plus, an additional overtime pay of 1.Hours: 40 hours per week on a rotational basis (rota provided 4 weeks in advance)Shift Patterns: 2 – 3 shifts per week with sleep in Are you a dedicated, compassionate person l

Contract type: Full timeAbout us At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, wi

Residential Childcare Worker Full Time – Days including Sleep-ins – Shifts are 2 on/4 off £24,667 to £25,057 PLUS £67.Make a Real Difference – Become a Residential Childcare Support Worker! Do you have a caring nature and the drive to help children and young people reach their full potentia

Contract type: Full TimeAbout usAt Achieve together, we strive to support and inspire the people we care for to give them the resources, skills and confidence to live their lives independently, and to the fullest. At Achieve together, you’ll embark on a career adventure like no other, with dedicat

Excellent communication and listening skills Be willing to learn Be able to work well as part of a small team Be willing to undertake a DBS check at enhanced level if successful for the position. As such, they will receive high levels of support and guidance to keep them safe as well as guidance to

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. About usAt Achieve together, we strive to support and inspire the people we care for to give them the resources, skills

Cleaner Contract type: Part-Time, Term Time Only Salary: £19,790.FTE 20 hours per week - £11,308.Monday - Friday 10 hours per week - £5,654.Monday - Friday Contract: Fixed Term, Term Time Only Location: Brampton, Cumbria Hours: (20 hours per week) About our School North Lakes Children's Services