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At Hologic, we are dedicated to enabling healthier lives everywhere, every day, by advancing women’s health through innovative gynecological solutions. Guided by The Science of Sure, we strive to provide clinicians with precise, reliable technologies that support minimally invasive management of abnormal uterine bleeding, fibroids and other benign gynecological conditions. Our Gynecological Surgical Solutions portfolio, including NovaSure endometrial ablation, MyoSure tissue removal systems and related hysteroscopic technologies, is designed to enhance clinical outcomes, reduce the need for more invasive procedures and improve quality of life for women around the world. Hologic is now looking for an International Scientific Affairs Manager focused on our Gynecological Surgical Solutions portfolio. In this role, you will act as a scientific and clinical expert for the product range, driving the generation, interpretation and communication of high-quality evidence to support safe, effective and evidence-based use of our technologies across international markets. As a key ambassador for Hologic, you will engage with international KOLs, support advisory boards and investigator-initiated research, and help position Hologic’s gynecological surgical solutions within clinical guidelines and standard of care, ultimately contributing to the advancement of women’s health worldwide. What To Expect • A strategically important, highly visible role at the interface of science, clinical practice and business for a market-leading women’s health company, • Close collaboration with international KOLs, professional societies and leading centres in gynecological surgery, • Responsibility for driving and supporting evidence generation activities, including clinical studies, real-world data initiatives and health-economic projects, • Involvement in the development and delivery of impactful medical education programs, symposia and training for healthcare professionals, • A dynamic, international environment with frequent cross-functional interaction and the opportunity to influence global and regional strategy for the GSS portfolio, • Regular travel, approximately 40%, to attend scientific congresses, educational events, internal meetings and site visits across Europe and beyond What We Expect • Proven experience in Scientific or Medical Affairs within the medical device industry, ideally with a focus on surgical devices, • Experience in gynaecology or women’s health is highly desirable, • Demonstrated experience working across multiple countries or regions, with an understanding of how clinical practice, regulation and reimbursement differ between markets, • Ability to engage confidently and credibly with healthcare professionals, KOLs and payer-facing stakeholders on scientific, clinical and health-economic topics, • Strong analytical skills to interpret data and develop clear, balanced scientific narratives that support both clinical practice and Market Access needs, • A structured, organised approach to managing multiple projects and deadlines across markets, • Effective collaboration with colleagues from Medical Affairs, Clinical, Marketing, Regulatory, Commercial and Market Access teams Why Hologic? • You will contribute to a clear, meaningful purpose: improving women’s health through better gynaecological care and broader access to minimally invasive solutions, • You will work with innovative, procedure-focused technologies supported by a strong and growing clinical and health-economic evidence base, • You will join a company that places science, data, value demonstration and clinical partnership at the centre of its strategy, • You will be part of a collaborative culture that values initiative, openness and continuous learning Apply today! #LI-AB1 #LI-Remote

Job Summary: The Process Launch Engineer is responsible for supporting the end-to-end industrialization and launch of manufacturing processes. The role ensures that production systems, processes, and equipment are ready to deliver quality products on time, within cost, and in line with client’s standards. Key Responsibilities: • Lead and support new product introduction (NPI) and process launch activities across manufacturing lines, • Ensure manufacturing readiness for new program launches (Facilities, Tooling, Equipment, and Processes), • Develop and implement process plans, PFMEA, control plans, and work instructions, • Coordinate with cross-functional teams including Design, Manufacturing Engineering, Quality, Supply Chain, and Production, • Support installation, commissioning, and validation of production equipment and tooling, • Drive process capability improvements and ensure adherence to quality standards, • Monitor and resolve launch issues, ensuring smooth ramp-up to volume production, • Support trial builds, pilot builds, and pre-production activities, • Ensure compliance with health, safety, and environmental standards, • Track and report launch metrics (timing, cost, quality, performance), • Drive continuous improvement initiatives using Lean Manufacturing tools Required Skills & Competencies: • Strong understanding of automotive manufacturing processes, • Experience in process engineering / launch / NPI activities, • Knowledge of PFMEA, Control Plan, APQP, PPAP, • Hands-on experience with production line setup and commissioning, • Familiarity with Industrial Engineering concepts (cycle time, line balancing, layouts), • Strong problem-solving skills (Root Cause Analysis, 8D, etc.), • Good stakeholder management and communication skills, • Ability to work in a fast-paced, deadline-driven environment

Our client Walsall council is looking for an Adults Occupational Therapist to join their team. Job role • To provide an effective and efficient social care occupational therapy service to adults, children and carers., • To undertake occupational therapy assessment of individual needs promoting the principles of strengths-based practice, personalisation and choice and control., • To work in accordance with relevant legislation and national and local guidance, • To undertake safeguarding duties as required to protect children and adults with care and support needs from abuse or neglect., • To practice occupational therapy in a transparent, accountable and safe way in accordance with professional standards, ethics and values. Responsibilities • To practice at all times within the appropriate legislative framework and Council policies and procedures., • Assess the individual's functional abilities identifying potential for independence and making appropriate recommendations which prevent, reduce or delay the needs of the individual for care and support., • Prescribe, order and ensure timely delivery of appropriate equipment and assistive technology to meet assessed needs., • Demonstrate the correct use of equipment to individuals and their carers., • Assess for and recommend the provision of minor and major home adaptations to promote independence, working in collaboration with Housing colleagues and other partners. Benefits of working with Remedy • A personal one-one service from your highly experienced dedicated consultant., • Top tier supplier across London giving us first access to jobs, • Referral bonus - up to £250* per person placed., • Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Senior Product Design Engineer Full-Time, PermanentWalsall, West MidlandsHybrid Working AvailableCompetitive Salary & Benefits Package We are partnering with a leading lighting manufacturer in the West Midlands who are seeking an experienced Senior Product Design Engineer to join their growing engineering team. This is a key hire for the business, reporting directly into the Managing Director, with responsibility for leading engineering projects from initial concept through to full production. The successful candidate will play a pivotal role in both new product development (NPD) and the continuous improvement of existing product ranges, with a strong focus on innovation, sustainability, and manufacturability. This is a hands-on leadership role, combining technical design expertise with engineering ownership and process improvement across the full product lifecycle.Senior Product Design EngineerJob Description • Lead end-to-end engineering projects from concept through to production, including modifications to existing product ranges, • Oversee all stages of the design and development process, ensuring innovation, quality, and sustainability targets are achieved, • Take ownership of New Product Introduction (NPI) for both standard product development and bespoke lighting solutions, • Act as technical lead within the engineering function, driving continuous improvement across products and processes, • Ensure all designs comply with relevant national and international safety and performance standards, • Deliver hands-on electro-mechanical design work, including 3D CAD modelling and prototype development, • Produce and maintain technical documentation, including drawings, specifications, and production libraries, • Manage component specifications for purchased parts and assemblies, • Provide technical support to both internal stakeholders and external customers, • Lead Value Analysis / Value Engineering (VAVE) initiatives in line with business objectives, • Support the Managing Director with technical and engineering-related activitiesSenior Product Design EngineerSkills & Experience Required, • Minimum 5+ years’ experience in a product design / development engineering role, • Ideally experienced within the lighting or electrical manufacturing sector, • Strong proficiency in 3D and 2D CAD software (Autodesk Inventor preferred), • Solid understanding of design for manufacture (DFM) principles, • Knowledge of manufacturing processes including casting, moulding, extrusion, and sheet metal fabrication, • Hands-on prototyping experience (bench work, soldering, assembly, etc.), • Experience with document management systems such as Autodesk Vault (or equivalent), • Strong attention to detail with excellent organisational skills, • Ability to work independently and as part of a cross-functional engineering team, • Strong communication skills with the ability to engage at all levels of the businessWhat’s on Offer, • Opportunity to lead full product lifecycle development within a growing manufacturing business, • High level of autonomy and direct influence over engineering and product direction, • Exposure to innovative lighting product development and bespoke project work, • Close collaboration with senior leadership, including direct reporting to the Managing Director, • Long-term career progression within a technically driven environment

Main Description Details Are you passionate about making a positive difference in the lives of young people? Do you have the resilience, empathy and confidence to support students who need a calm, consistent and encouraging presence? Tradewind Recruitment is looking for a dedicated Humanities Teacher who'd be interested in working an SEMH school in Willenhall. This role will run until the end of the term, with the opportunity to be extended. About the Role As an SEMH English Teacher, you will: • Support students with SEMH, both in and out of the classroom, • Implement behaviour management strategies and de-escalation techniques, • Work 1:1 or with small groups to help pupils re-engage with learning, • Build trusting, professional relationships that promote positive behaviour, • Create a safe, structured and inclusive learning environment, • Contribute to behaviour plans and pastoral support programmes, • Access to a Vehicle., • Be able to deliver Humanities to functional skills level 1/2 and to GCSE. What We're Looking For • Experience working with young people with SEMH (school, alternative provisions, youth work, mentoring or similar), • Strong communication, resilience and emotional intelligence, • Ability to remain calm under pressure and use positive behaviour strategies, • A genuine commitment to helping pupils overcome barriers to learning, • Team-working skills and a proactive approach Why Join Tradewind? • Competitive pay, paid weekly- PAYE only no umbrella companies, • Free access to CPD via The National College, • A dedicated consultant supporting you throughout your placement, • Opportunities for long-term/perm roles. Apply Now If you're ready to make a real impact and help students thrive, we want to hear from you!

Health and Safety Manager Nr Wolverhampton £45,000 - £50,000 per annum Our client is recruiting for an H&S Manager who is responsible for ensuring full business compliance with health and safety standards, embedding a safety-first culture across the organisation and maintaining facilities that provide a safe and compliant working environment. The position leads on reducing environmental impact, proactively managing and investigating accidents and near misses, and ensuring standard operating procedures meet required H&S standards Health and Safety Manager Key Responsibilities: • Acting as an active member of the Management Team, the role provides cross-functional support to continuous improvement projects while reviewing legislation and ensuring company policies and procedures remain current, • Maintain the H&S function to a high standard for the achievement of business objectives and KPI's, and oversee H&S for all premises ensuring compliance in line with legislation, quality accreditation and customer requirements, • To maintain and advance H&S procedures/ recording methods across the business, • Management of accident reporting & near miss procedures across the business, • Effective management of strategies relating to environmental impact across the business, • Create training materials or organise suitable training relating to HSE implementations driving safe working practices, • To carry out/ maintain all business risk assessments required, • To provide regular HSE dashboard updates to the business and management reports, including weekly Board Reports, • To lead all investigations relating to near misses/ accidents providing management reports. Design and lead all new starter H&S inductions into site safety and safe working practices, • To schedule training for all employees embedding safe working practices, • To work alongside the TPM system in place ensuring this complies with H&S practices, • To monitor facilities ensuring the meet H&S operational standards and present documentation required for audit purposes ensuring it meets standards set out, • To undertake transport management, ensuring compliance in line with legislation, • Ensure legal compliance with First Aid at Work Regulations and adequate PPE availability across all departments Health and Safety Manager Core Requirements: • Conducting and reviewing risk assessments, method statements, and COSHH assessments, and leading accident and near-miss investigations, applying root cause analysis and implementing corrective actions, • Knowledge of UK Health & Safety legislation, codes of practice, and regulatory reporting requirements (e.g., RIDDOR, PUWER, DSEAR), • Operating H&S management systems and digital platforms for compliance, reporting, and monitoring, • Designing and delivering H&S training and inductions to employees at all levels, • Developing and implementing environmental management strategies, including waste, emissions, and energy reduction initiatives, • Professional report writing and presentation of H&S data to senior leadership, auditors, and external regulators, and maintaining accurate compliance records, audit trails, and H&S documentation across multiple systems The Ideal Health and Safety Manager Skills & Experience: • NEBOSH General Certificate (or Diploma) in Occupational Health & Safety, and IOSH Managing Safely, • Minimum of 3 years’ proven experience in a similar Health & Safety management role within a manufacturing/industrial environment, • Experience delivering H&S training and coaching across all levels of the workforce, • Competent implementing and maintaining ISO 14001 or equivalent environmental management systems, • Experience liaising with the Environment Agency or local regulators regarding permits and compliance, • Proficient with H&S audit requirements, including internal and external audits (e.g., ISO, customer, regulatory) Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.

Main Description Details Are you passionate about making a positive difference in the lives of young people? Do you have the resilience, empathy and confidence to support students who need a calm, consistent and encouraging presence? Tradewind Recruitment is looking for a dedicated Art Teacher who'd be interested in working an SEMH school in Willenhall. About the Role As an SEMH Art Teacher, you will: • Support students with SEMH, both in and out of the classroom, • Implement behaviour management strategies and de-escalation techniques, • Work 1:1 or with small groups to help pupils re-engage with learning, • Build trusting, professional relationships that promote positive behaviour, • Create a safe, structured and inclusive learning environment, • Contribute to behaviour plans and pastoral support programmes, • Access to a Vehicle., • Be able to deliver English to functional skills level 1/2 and to GCSE. This role will run until the end of the term, with the opportunity to be extended. What We're Looking For • Experience working with young people with SEMH (school, alternative provisions, youth work, mentoring or similar), • Strong communication, resilience and emotional intelligence, • Ability to remain calm under pressure and use positive behaviour strategies, • A genuine commitment to helping pupils overcome barriers to learning, • Team-working skills and a proactive approach Why Join Tradewind? • Competitive pay, paid weekly- PAYE only no umbrella companies, • Free access to CPD via The National College, • A dedicated consultant supporting you throughout your placement, • Opportunities for long-term/perm roles., • Great referral scheme - recommend a friend and earn up to £100 Full interview preparation and assistance - so you're fully prepped and confident, increasing your chances of success, • Help with lesson planning - our support doesn't stop once we've secured you a placement, • Online Portal for your timesheets and log your availability, • Free social and networking events to get to know your peers Apply Now If you're ready to make a real impact and help students thrive, we want to hear from you!

Project Manager – Operational & IT Change Wolverhampton (On-site) We’re looking for a hands-on Project Manager to lead a diverse portfolio of operational, IT, and business change initiatives within a fast-paced manufacturing environment. This is a highly visible role where you’ll take ownership of projects from concept through to delivery and post-implementation review, working closely with senior stakeholders and cross-functional teams. What you’ll be doing: • Leading end-to-end delivery of projects across IT, ERP, operational and commercial change, • Managing multiple concurrent projects, ensuring timelines, budgets, and resources are aligned, • Coordinating cross-functional teams including Engineering, Production, Supply Chain, Finance, and IT, • Identifying risks, driving mitigation strategies, and ensuring smooth project execution, • Managing external vendors where required, • Tracking KPIs and delivering clear, concise updates to senior leadership, • Ensuring strong stakeholder engagement throughout the project lifecycle, • Driving structured project governance and capturing lessons learned What we’re looking for: • Proven Project Management experience within a manufacturing or operational environment, • Strong experience delivering IT and business change projects (ERP exposure highly desirable), • Ability to manage budgets, timelines, and cross-functional teams effectively, • Confident communicator with strong stakeholder management skills, • Familiarity with structured project methodologies (PRINCE2, Waterfall, Prosci) This is an excellent opportunity for a delivery-focused Project Manager who enjoys working across both operational and IT landscapes, driving tangible business impact. Interested? Apply or reach out for a confidential discussion.

Join LGPS Central at an important moment, where strong organisation, trusted support and clear coordination help the business move forward with confidence. This role is based in Wolverhampton and will provide high-level, confidential and proactive support to the relevant Chief Officer or Chief Officers. The role will help ensure priorities are well coordinated, decisions are supported, actions are followed through and colleagues, stakeholders and visitors experience a professional, organised and welcoming environment. The postholder will work closely with Chief Officers, Heads of Function, the Chief of Staff, Governance and colleagues across the business. This is a varied role that goes beyond diary management. It is about helping senior leaders stay focused, helping functional priorities move smoothly, improving information flow and making sure the practical day-to-day experience works well for everyone. This is a brilliant opportunity for someone who enjoys being close to the centre of the business, likes making things work better, and takes pride in creating calm, structure and momentum in a busy environment. What you’ll be doing: Chief Officer Support • Provide proactive, confidential and high-quality support to the relevant Chief Officer or Chief Officers., • Act as a professional first point of contact, managing communications with discretion and judgement., • Manage complex diaries, briefing materials, travel and accommodation, ensuring senior leaders are well prepared and supported., • Use sound judgement and initiative to take ownership of tasks, resolve issues and escalate where needed. Business Manager Communications and Organisational Support • Work closely with the Chief of Staff to stay aligned with executive priorities, key messages and leadership direction., • Help cascade strategic priorities into functional areas in a clear and practical way., • Support communication flow between Chief Officers, Heads of Function and wider teams., • Support organisational and cross-functional programmes where appropriate. Functional Coordination and Priorities • Support the wider function by helping coordinate priorities, track key actions and follow up commitments., • Work with Heads of Function to improve visibility of deadlines, dependencies and key priorities., • Help ensure information, decisions and actions are shared clearly and at the right time., • Work in an agile way, adapting quickly to changing priorities and supporting fast-paced decision-making. Meetings, Governance and Information Management • Support meeting management by coordinating agendas, papers, logistics, actions and follow-up where required., • Work closely with the Governance function to ensure there is a clear split of responsibilities for formal governance meetings., • Support Chief Officers with meeting preparation, coordination of inputs and follow-up on actions assigned to them., • Use AI and digital tools appropriately to support meeting preparation, information summarisation and action tracking., • Maintain secure and intuitive digital filing and information management systems. Workplace Coordination • Support day-to-day workplace coordination, including shared spaces, office essentials and visitor areas., • Liaise with suppliers, facilities contacts and internal teams to resolve practical workplace issues., • Provide cover and support across the Business Manager group where required., • Carry out other duties within the scope and spirit of the role, aligned to evolving business needs. About us LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central’s Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund, • Gloucestershire Pension Fund, • Hampshire Pension Fund, • Suffolk County Council, • Wiltshire Pension Fund, • Norfolk Pension Fund, • Oxfordshire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds Requirements • Experience providing high-level executive or senior leadership support in a complex and fast-paced environment., • Confidence working with senior leaders, boards and external stakeholders., • Strong judgement, discretion and ability to handle confidential information appropriately., • Excellent organisational and prioritisation skills, with the ability to manage competing demands., • Ability to support senior leaders beyond diary management, including priority coordination, action tracking and information flow., • Strong written and verbal communication skills., • Ability to summarise information clearly and produce accurate meeting outputs., • Strong digital capability, including Microsoft 365, Teams, Outlook, SharePoint and collaboration tools., • Experience using AI and digital tools to improve productivity, including meeting capture, action tracking and information summarisation., • Good understanding of when formal governance outputs should sit with the Governance function., • High attention to detail, with the ability to focus on what matters most., • Proactive, practical and able to take ownership without close supervision., • Comfortable working under pressure and to tight deadlines., • Flexible and adaptable, able to move between executive support, functional coordination and workplace coordination., • Awareness of information governance, confidentiality and data protection best practice. Qualifications: • Educated to GCSE level or equivalent., • Business Administration qualification or equivalent experience in an executive support role. What do we offer? We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family-friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to Work Scheme, • Company Electric Vehicle Scheme, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023, • Winner of LAPF Investment Innovation, • Winner of Pool of the Year 2025

Flexzo Teach | GCSE Tutor (Maths & English) Flexible tutoring opportunities in your area, delivered in-person. Flexzo Teach connects specialist tutors directly with schools and alternative provision providers for short-term, long-term, and ongoing support. Register to join the local talent pool in Walsall, Midlands and start getting matched with learners who need your expertise to bridge the gap in core skills. Why you’ll love it: • Pick your own hours and set your own competitive rates., • Receive direct booking requests from local schools and colleges., • Tutor in-person, focusing on Level 1 and Level 2 Functional Skills., • Support learners, track progress, and adapt sessions to help students achieve those vital pass marks in Maths and English. What you need: • QTS, PGCE, Cert Ed, or DET/CET qualifications are highly preferred., • Strong GCSE delivery experience with relevant Level 3 (or higher) qualifications in Maths and/or English., • Experience tutoring or supporting learners in a structured environment., • Right to work in the UK and an enhanced DBS on the Update Service (or a willingness to obtain one). Once your profile is live, schools can contact you directly to book sessions or interviews Upload your CV and get started today

Digital Discharge Service (DDS) Digital Care Navigator (Band 5) Focus: Clinical triage, pathway coordination, leadership, decision‑making Responsible to DDS Clinical Lead Role Purpose The Digital Care Navigator provides senior clinical-operational coordination and assurance for the Digital Discharge Service (DDS). The role is responsible for end-to-end oversight of referrals, clinical and functional triage, pathway allocation, escalation management and partner coordination to enable safe, timely discharge or admission avoidance. The postholder acts as the central decision-making and escalation point, ensuring all actions across the DDS pathway are completed, risks are managed and appropriate support is in place for every patient. Key Responsibilities Referral Triage & Pathway Leadership • Lead end-to-end coordination of DDS referrals, including prioritisation and allocation in line with service criteria., • Undertake clinical and functional triage to assess suitability for technology-enabled discharge or admission avoidance., • Determine and authorise appropriate DDS pathways and technology solutions based on patient need, risk and context. Multi-agency Coordination • Work collaboratively with acute teams, discharge services, therapy teams, social care, reablement and community providers to identify and coordinate suitable DDS referrals., • Liaise with third-party technology, monitoring and service partners to ensure timely delivery and completion of pathway actions., • Hold oversight of responsibilities, timescales and dependencies across the pathway. Escalation, Risk & Safeguarding • Act as the single escalation point for clinical, operational, technological or safeguarding concerns., • Ensure risks are identified, mitigated and escalated in line with governance and safeguarding procedures., • Provide senior oversight to ensure no patient is discharged or managed without appropriate support in place. End-of-pathway Decision-making • Lead decisions relating to pathway completion, step-down to ongoing services, continuation of monitoring or transition to self-managed/self-funded models., • Support admission avoidance decision-making where DDS can safely replace traditional models of care. Workforce Support & Practice Development • Provide leadership, guidance and coaching to TED Support Officers and wider MDT colleagues., • Support embedding of technology-first approaches within discharge, assessment and care planning processes., • Contribute to training, pathway refinement and best-practice dissemination. Governance, Data & Assurance • Provide assurance reporting to WM5G / commissioners on referral activity, outcomes, risks and benefits realisation., • Use data and insight to identify trends, capacity pressures and pathway improvements., • Contribute to service improvement, clinical safety reviews and pathway development. Key Boundaries • The role does not routinely deliver equipment or undertake day-to-day setup, unless required for escalation or complex cases., • Focus is on leadership, coordination, assurance and decision-making across the DDS pathway. Core Skills & Attributes • Demonstrated experience working in health, social care, or discharge settings, ideally in roles related to hospital discharge, community support, or reablement., • Strong understanding of discharge pathways including Virtual Wards, Pathways 0/1, Discharge to Assess, and social care interventions., • Experience supporting or delivering care in a community-based model using assistive technologies, TEC or remote monitoring., • Comfortable working across multidisciplinary teams including hospital, local authority, and third-sector stakeholders., • Proven track record supporting patients and professionals through digital transformation or service redesign., • Minimum 3 years’ experience working within discharge services in either acute or community services, • Strong organisational and coordination skills, • Minimum 3 years’ experience in patient facing roles, • Confident communicator with patients, carers and multidisciplinary teams., • Comfortable working in fast-paced, ward-based environments., • Attention to detail and commitment to accurate documentation., • Ability to identify issues early and escalate appropriately., • Experience working within a clinically regulated service, • Adept at data capture and management reporting Skills • Highly proficient within Health and Social Care settings., • Have an interest and knowledge of technology that can be used to improve health and social care., • Skilled in navigating discharge workflows and cross-sector care transitions., • Able to engage both clinical and social care professionals with confidence and credibility., • Strong coordination, communication, and tech adoption skills — capable of unblocking operational issues quickly., • Ability to balance user-centred empathy with pathway efficiency and service goals., • Strong influence and persuasion skills, re-enforced by persistence and resilience., • Excellent verbal, written and presentation skills, preparing and delivering effective communications., • Exhibit a high degree of pro-activity and creative thinking when faced with challenges requiring resolution., • Effective self-starter able to work on own initiative to tight deadlines where there are often conflicting requirements and requests for support from other parts of the team. Qualifications • NVQ Level 4 in Health and Social Care or equivalent qualification, • Relevant professional qualification or significant relevant professional experience.

Digital Discharge Service (DDS) Digital Care Navigator (Band 5) Focus: Clinical triage, pathway coordination, leadership, decision‑making Responsible to DDS Clinical Lead Role Purpose The Digital Care Navigator provides senior clinical-operational coordination and assurance for the Digital Discharge Service (DDS). The role is responsible for end-to-end oversight of referrals, clinical and functional triage, pathway allocation, escalation management and partner coordination to enable safe, timely discharge or admission avoidance. The postholder acts as the central decision-making and escalation point, ensuring all actions across the DDS pathway are completed, risks are managed and appropriate support is in place for every patient. Key Responsibilities Referral Triage & Pathway Leadership • Lead end-to-end coordination of DDS referrals, including prioritisation and allocation in line with service criteria., • Undertake clinical and functional triage to assess suitability for technology-enabled discharge or admission avoidance., • Determine and authorise appropriate DDS pathways and technology solutions based on patient need, risk and context. Multi-agency Coordination • Work collaboratively with acute teams, discharge services, therapy teams, social care, reablement and community providers to identify and coordinate suitable DDS referrals., • Liaise with third-party technology, monitoring and service partners to ensure timely delivery and completion of pathway actions., • Hold oversight of responsibilities, timescales and dependencies across the pathway. Escalation, Risk & Safeguarding • Act as the single escalation point for clinical, operational, technological or safeguarding concerns., • Ensure risks are identified, mitigated and escalated in line with governance and safeguarding procedures., • Provide senior oversight to ensure no patient is discharged or managed without appropriate support in place. End-of-pathway Decision-making • Lead decisions relating to pathway completion, step-down to ongoing services, continuation of monitoring or transition to self-managed/self-funded models., • Support admission avoidance decision-making where DDS can safely replace traditional models of care. Workforce Support & Practice Development • Provide leadership, guidance and coaching to TED Support Officers and wider MDT colleagues., • Support embedding of technology-first approaches within discharge, assessment and care planning processes., • Contribute to training, pathway refinement and best-practice dissemination. Governance, Data & Assurance • Provide assurance reporting to WM5G / commissioners on referral activity, outcomes, risks and benefits realisation., • Use data and insight to identify trends, capacity pressures and pathway improvements., • Contribute to service improvement, clinical safety reviews and pathway development. Key Boundaries • The role does not routinely deliver equipment or undertake day-to-day setup, unless required for escalation or complex cases., • Focus is on leadership, coordination, assurance and decision-making across the DDS pathway. Core Skills & Attributes • Demonstrated experience working in health, social care, or discharge settings, ideally in roles related to hospital discharge, community support, or reablement., • Strong understanding of discharge pathways including Virtual Wards, Pathways 0/1, Discharge to Assess, and social care interventions., • Experience supporting or delivering care in a community-based model using assistive technologies, TEC or remote monitoring., • Comfortable working across multidisciplinary teams including hospital, local authority, and third-sector stakeholders., • Proven track record supporting patients and professionals through digital transformation or service redesign., • Minimum 3 years’ experience working within discharge services in either acute or community services, • Strong organisational and coordination skills, • Minimum 3 years’ experience in patient facing roles, • Confident communicator with patients, carers and multidisciplinary teams., • Comfortable working in fast-paced, ward-based environments., • Attention to detail and commitment to accurate documentation., • Ability to identify issues early and escalate appropriately., • Experience working within a clinically regulated service, • Adept at data capture and management reporting Skills • Highly proficient within Health and Social Care settings., • Have an interest and knowledge of technology that can be used to improve health and social care., • Skilled in navigating discharge workflows and cross-sector care transitions., • Able to engage both clinical and social care professionals with confidence and credibility., • Strong coordination, communication, and tech adoption skills — capable of unblocking operational issues quickly., • Ability to balance user-centred empathy with pathway efficiency and service goals., • Strong influence and persuasion skills, re-enforced by persistence and resilience., • Excellent verbal, written and presentation skills, preparing and delivering effective communications., • Exhibit a high degree of pro-activity and creative thinking when faced with challenges requiring resolution., • Effective self-starter able to work on own initiative to tight deadlines where there are often conflicting requirements and requests for support from other parts of the team. Qualifications • NVQ Level 4 in Health and Social Care or equivalent qualification, • Relevant professional qualification or significant relevant professional experience.

About the Role A leading organisation is seeking an experienced and strategic Head of Customer Retention to drive customer loyalty, reduce churn, and improve long-term customer outcomes. This role will take full ownership of retention performance, leading the development and execution of retention strategies, while ensuring operational excellence across customer-facing teams. The successful candidate will play a key role in influencing senior stakeholders and shaping a customer-centric culture through data-led decision making. Strategic Leadership • Own overall retention performance and key churn metrics, • Develop and continuously improve retention strategies and frameworks, • Use customer insight and data to proactively identify and mitigate churn risk Leadership & Team Development • Lead, coach, and develop high-performing retention teams, • Build a strong, customer-focused culture with clear accountability, • Ensure teams are equipped with the tools and processes needed for success Operational Excellence • Remove barriers that impact effective customer issue resolution, • Improve operational efficiency across the customer journey, • Oversee high-value and sensitive customer escalations Cross-Functional Collaboration • Work closely with Sales, Operations, Finance, Service, and Customer Experience teams, • Streamline processes and improve handoffs between functions, • Address systemic issues that negatively impact customer retention Insight & Continuous Improvement • Analyse customer, operational, and financial data to identify churn drivers, • Provide actionable insights and influence senior decision-makers, • Deliver clear reporting on performance, risks, and opportunities, • Drive root-cause resolution to prevent repeat issues Key Outcomes • Reduction in customer churn, • Improved retention and save rates, • Faster resolution times and improved throughput, • Identification and elimination of systemic issues, • Successful recovery of high-value or at-risk customers Experience • Proven experience leading Customer Retention, Customer Success, or Lifecycle teams, • Strong track record of improving retention through data and insight, • Experience operating in a target-driven, fast-paced environment, • Familiarity with CRM systems and customer analytics Skills & Attributes • Strong analytical and problem-solving capability, • Ability to translate data into strategic and operational actions, • Excellent stakeholder management and influencing skills, • Commercially aware with a customer-first mindset, • Confident leading teams in complex environments, • Proactive, adaptable, and driven to deliver continuous improvement

Interim Business Analyst £400 - £450 per day (Outside IR35) Midlands Hybrid (2 days per week on-site) IGA Talent Solutions have partnered with a Midlands based local government client to support them in finding an Interim Business Analyst to support on several regulatory change projects. In this role you'll work closely with the Programme team to extract information from SMEs and Operational teams and use the data to ensure projects are delivered within budget, on-time and in line with business objectives. Key skills & experience: • Demonstrable experience working with cross-functional teams and solid process mapping skills is essential., • Experience working on regulatory change projects, ideally in financial or professional services, pensions etc., • Define integration and data requirements across complex platforms and interconnected ecosystem tools., • Partner with business, operations, and technology stakeholders to align target operating model (TOM) design with platform delivery objectives., • Ability to define business requirements and provide detailed business process analysis, gap analysis and impact assessments., • Comfortable with complex business analysis activities across multiple projects and cross-functional areas., • Adaptable and comfortable working in ambiguous, complex change environments., • Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex information clearly and concisely to both technical and non-technical audiences., • A good understanding of business analysis methodologies (e.g., Agile, Waterfall).

Job Title: SC Cleared SAP Functional Trainer Location: Hybrid, first 6 months will be mainly out of Walsall (with flexible delivery in Bristol and Rosyth) Duration: 12 months with possible extension Rate: Up to £650 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Are you an experienced SAP professional with a passion for training and knowledge transfer? Our client, a reputable organisation within the Business & Engineering Systems sector, is hiring for a Neptune Release 14 Functional Trainer to deliver vital SAP module training. This is a fantastic opportunity to contribute to a high-profile project, supporting critical systems in a secure environment. What you'll be doing: Delivering Neptune R14 functional training in SAP modules such as Production Planning, Plant Maintenance, Material Management/Logistics, or Project Systems/Sales & Distribution. Producing training materials aligned with company standards and safety regulations. Conducting rapid knowledge transfer sessions for Super Users and Key Users. Supporting Super Users in training delivery and developing their trainer skills. Preparing data in SAP ECC to facilitate training exercises. Delivering end-user training via classroom and Teams sessions. Assisting with additional training activities as required by the training manager. What you'll bring: Proven SAP funct...

Position: Electrical Project Engineer Location: Walsall with hybrid working available Salary: £50-55k (Neg DOE) plus bonus, car/allowance and excellent benefits package Our Client: Is one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including water, transport, built environment and energy. They operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects with over 1,200 employees nationwide. The Role: You will bring demonstrable MEICA or industrial installation experience and practical skills to the team. You will provide the detailed technical input to the project and ensure works are safe and meet the specifications prior to implementation. Working closely with the Project Manager and the project team, you will ensure that project related activities are planned and executed to meet the project requirements in a safe and cost-effective manner. Responsibilities: Support the Project Management team in the delivery of MEICA projects across the Severn Trent Water region. Produce functional specifications, contractor selection and ensure that all supporting scope is delivered on time. Provide data to the project Commercial...

Elevate your healthcare career! Are you an experienced healthcare professional ready for a role that offers meaning, balance, and the chance to use your clinical skills in a new and rewarding way? If you're a Nurse (RGN, RMN, RNLD), Occupational Therapist, Physiotherapist or Paramedic, this could be the next chapter youve been waiting for. Our client delivers fair, high-quality and compassionate assessments for individuals applying for the Governments Personal Independence Payment (PIP). Their mission is simple yet powerful: ensuring every person feels genuinely listened to, respected and supported. This role allows you to step away from shift work, reduce the physical demands of frontline care, and still make a significant impact all within structured hours and a supportive, professional environment. What Youll Be Doing In this role as a Functional Assessor, you will use your clinical expertise in a new, analytical context. Youll carry out telephone, video, in-person and paper-based assessments to understand how each individuals condition or disability affects their daily life. Working mainly from home through a hybrid model, youll attend your local assessment centre on scheduled days as required. Youll produce detailed, evidence-based reports typically 3,0004,000 words that support the Department for Work and Pensions (DWP) in their decisi...

Occupational Therapist – Children’s Services A local authority in Walasall is looking to recruit an experienced Occupational Therapist to join their Children’s Services team. The service focuses on supporting children and young people with additional needs to maximise their independence, development, and participation in daily activities at home, school, and in the community. Occupational Therapists work closely with families, education settings, and health and social care professionals to deliver person-centred, strengths-based interventions. Main Duties: Undertake holistic Occupational Therapy assessments for children and young people with additional needs Strong understanding of complex equipment and both minor and major adaptations (for example, Disabled Facilities Grants - DFG) and implement minor adaptations - sound clinical reasoning is essential. Assess functional abilities relating to daily living skills, play, and participation at home and in educational settings Recommend and coordinate specialist equipment, adaptations, and assistive technology to support independence Carry out moving and handling assessments and provide practical advice to families, carers, and schools Work collaboratively with parents, carers, education staff, and multidisciplinary professionals Manage an allocated caseload, prioritising tasks in line with service and statutory responsibilities Contribute to Education, Health and Car...

Flexzo Teach | Functional Skills Tutor (Maths & English). Flexzo Teach connects specialist tutors directly with schools and alternative provision providers for short-term, long-term, and ongoing support. Support learners, track progress, and adapt sessions to help students achieve those vital pass m

Don't miss this opportunity to join a trusted Walsall-based roll forming company as a Manufacturing Manager. Manufacturing Manager Walsall, WS2 Salary circa £50,000 per year depending on experience + annual bonus Full Time, Permanent Training and career development opportunities available Please Note: Applicants must be eligible to work in the UK. Our client is a leading UK manufacturer of roll-formed metal profiles, offering extensive production capacity and technical expertise. Supported by a highly skilled and experienced team, they deliver innovative, cost-effective products and solutions to customers across a wide range of industries. Their reputation is built on quality, reliability, and a commitment to continuous improvement. They are now looking for an experienced Manufacturing Manager to join the team. In this role, you will be responsible for the manufacturing of cold rolled formed sections and sheet metal components and their assembly from specific production line(s) and cells within the business unit. Your responsibilities will Include people management, health and safety, quality and associated documentation within the manufacturing process. Overall Purpose of the Manufacturing Manager role: To lead the manufacturing function within budget and output targets to meet customer expectations and standards. Full accountability for health and safety, quality and performance within the manufacturing process. To develop an enthusiastic, motivated and flexible team. Drive continuous improvement philosophy and best practices with effective leadership. Key responsibilities: Manage an efficient workforce across 3 shift work pattern. Planning and organising production schedules. Striving to reduce expenses and increase productivity across all production processes. Monitoring productivity rates, standards and quality control. Liaise closely with planning and sales departments. Ensure plant and equipment is maintained to the desired standards. Manage health and safety process. Coach staff in how to improve their productivity and quality performance. Attend monthly management and HSE meetings and report on relevant KPI's. Ensure Quality procedures are followed, and documentation completed as required. Ensure all consumable products within the process are stocked and readily available. About You: Excellent Leadership and management skills. Ability to manage a variety of cross functional team members. Excellent organisational and follow up skills. Ensure strict compliance with company management systems; Quality (ISO9001) and Environmental (ISO14001). Knowledge and practical experience of lean fundamentals within the manufacturing industry. Competent in problem solving and decision making. Commercial and financial acumen. A strong desire to improve manufacturing and associated processes. Excellent communications skills. Desirable Qualifications: Experience in plant management or operations experience working in a multi-line factory. Qualification in managing health and safety. Experience in following and applying quality standards within the manufacturing industry. Experience within the Cold Roll forming manufacturing industry. Proven supervisory experience within an engineering manufacturing type environment. Strong IT skills. Working Hours: 8am – 5pm Monday to Thursday 8am – 4pm Friday Benefits Package: Annual bonus (dependent on business performance). 33 days holiday including bank holidays. How to apply for the Manufacturing Manager role: If you have the skills and experience required for this manufacturing position based in Walsall, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Applicants must be eligible to work in the UK. No agencies please. Other suitable skills and experience includes: Production Manager, Lead Engineer, Manufacturing Team Leader, Production Planner, Purchasing Manager, Production Coordinator, Production Controller, Lean Manufacturing Lead, Manufacturing Manager Jobs Walsall, Production Line Manager. TPBN1_UKTJ

Trainee Estimator Location: Warrington The ideal candidate will have active SC Clearance or be eligible to undergo SC Clearance. The Experis Academy has an exciting and unique opportunity for a delivery-oriented individual to be trained and upskilled to become a highly skilled Estimator working for a clean energy, defence and civil decommissioning company. This is a great opportunity to join Experis' ever growing Academy division where you will be trained and developed whilst representing Experis on one of our leading engineering accounts. Our Academy programmes train and develop wider talent pools who work towards become permanent members of our industry leading customers. We are looking for an ambitious candidate that possesses strong numerical, analytical, and problem-solving skills. If you are looking to reskill or have a desire to develop your skills in estimating, then this could be the opportunity for you. This is a challenging but rewarding role that will require outstanding customer facing and team working skills. You will be given the opportunity to work within a delivery environment, supporting on Estimating activities for projects/programmes. It will also enable you to collaborate with likeminded individuals to help solve complex problems within the nuclear and infrastructure space. As part of the programme, you will be provided with the necessary tools, experience, and training to help develop your skills within project, programme and portfolio management (P3M). You will receive best in class training within project management, planning and controls, Primavera (planning/scheduling tool) and Excel. Courses will also cover soft skills such as negotiation presentation, emotional intelligence and conflict resolution. The training is centred around scenario-based learning, where you will be involved in practical application workshops. The role The Estimating team is responsible for calculating how much it will cost to provide the client with products or work. The estimators will be involved during the tender process when submitting a bid and through the lifecycle of the project to estimate the cost of change. The estimator will compile estimates, in line with best practice, by assessing the materials, labour and equipment that will be required including the capture of costs for subcontracts, services and materials that are obtained from subcontractors and suppliers by the supply chain team. The Estimating team produce estimates based on various information sources including bills of quantities, schedules, drawings, specifications and other tender documents provided by the client. Key Responsibilities and Accountabilities: Deliver estimates using the most appropriate estimating methodology as directed Work in accordance with the estimating plan Deliver estimate in line with the estimating structure [e.g., Work Breakdown Structure (WBS)] Adjust future estimates and norms based on project LFE and feedback as directed Development of base line bottom-up and top-down estimates to meet project control / forecasting / finance requirements. Production of independent cost and schedule estimates in support of programme, inclusive of the analysis of data, utilising various estimating methodologies, tools and techniques and writing of reports. Produce estimates using appropriate estimating techniques. Selection of appropriate estimating approach and methods, documenting and maintaining the basis of estimate (BoE) Personal functional development through Awareness-Practitioner-Expert progression Assess and manage risk and opportunity and support negotiations as part of the pricing process. Review scope and tender documents and develop and collate submission requirements in a timely way, ensuring all financial information is identified and provided so accurate compliant proposals are submitted. Produce 'what if' scenarios as required Ensure compliance with internal processes and Project Control guidelines Share lessons learned with other Estimators. Participate in training seeking to continuously update skills and knowledge Performing adjustments to systems and processes to align with industry best practice. To fit the minimum criteria to apply, applicants must possess the following attributes: Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently Ability to communicate and engage effectively with a range of stakeholders at all levels of the business. Superior analytical thinking and problem-solving abilities A forward thinker who pre-empts potential problems Professional commitment to high quality, and a passion for learning new skills Previous experience working in a delivery environment within engineering/project/construction management or any other related field that is delivery focussed and output driven. Benefits Competitive salary based on a 37 hour working week, with bonus opportunities Gain an entry point into a market leading clean energy, defence and civil decommissioning organisation and the opportunity to secure a high-profile role A sophisticated training programme comprised of online and in role training to develop skills in an area that is ever growing in demand Gain, highly sought after qualifications Other benefits include Contributory pension scheme Employee Assistance Program Medical and Dental cover 25 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. TPBN1_UKTJ

This position involves primarily remote delivery with necessary travel across the West Midlands for learner support and invigilation. Juniper Training Ltd is seeking a dedicated Functional Skills Tutor (English & Maths) to join their team in Wolverhampton.

Juniper Training is looking for a dedicated Functional Skills Tutor specializing in English and Maths. This is a part-time, predominantly remote position requiring travel across the West Midlands for various responsibilities.

Paid mileage (35p per mile, above normal work mileage). As an equal opportunities employer, we welcome applications from individuals of all backgrounds and are committed to providing a workplace free from discrimination. Attend centres across the West Midlands for invigilation, staff training, meeti

Promote safeguarding, equality, diversity, and inclusion at all times.

Contract: Part‑time / Permanent. Promote safeguarding, equality, diversity, and inclusion at all times. As part of our safer recruitment process, we carefully review all applications, check employment history and references, and investigate any gaps in employment.

Flexzo Teach in Walsall, Midlands is offering flexible tutoring opportunities that allow you to pick your own hours and set competitive rates. As a tutor, you will focus on Level 1 and Level 2 Functional Skills, directly supporting learners in Maths and English.

Are you ready to take the reins as a General Manager in the bustling industrial hub of Walsall? Our client, a leading supplier of industrial parts to the automotive, aerospace, and general manufacturing sectors, is on the lookout for a dynamic General Manager to lead one of their key plants. What is The Job Doing: As a General Manager, you will: Oversee full P&L responsibility for a plant with approximately 50 staff. Prioritise health and safety measures to ensure a secure working environment. Drive process efficiency and continuous improvement initiatives. Manage day-to-day operations, ensuring smooth and effective plant functioning. Collaborate with cross-functional teams to meet production goals. What Experience Do I Need The ideal General Manager will have: Proven experience running a similar operation, preferably in the automotive, aerospace, or general manufacturing sectors. Strong leadership skills with a focus on health and safety. A track record of improving process efficiency and implementing continuous improvement strategies. A proactive and results-driven approach. Our client is a prominent supplier of industrial parts, catering to the automotive, aerospace, and general manufacturing sectors. They are committed to delivering high-quality products and services, ensuring their clients' operations run smoothly and efficiently. If you're an experienced General Manager looking for a new challenge in Walsall, this could be the perfect opportunity for you. Join a company that values innovation and efficiency, and lead a team to success. If you have experience as an Operations Manager, Plant Manager, Manufacturing Manager, Production Manager, or Site Manager, this General Manager role could be the ideal next step in your career. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy

Nurse Assessor Further your career and take on a new challenge as a Functional Specialist! We are recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a leading, multi-national employer with Full time roles available. As a Functional Specialist you will be providing unbiased, comprehensive assessments for the Governments disability allowance (PIP) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: Starting salary of £39,500 + Bonus A competitive basic starting salary of £39,500 increasing to £40,500 on achieving DWP approval Once approved you will be eligible for the bonus scheme subject to quality and performance Hybrid, Full time Training: Full time, 5 weeks 25 days Holidays per annum, rising to 27 days with service Company Laptop and Mobile Phone provided Access to Health & Wellbeing programme and Headspace mobile app Annual charity day Employee network groups Company matched pension Life assurance 15 weeks paid maternity Cycle2work scheme Your New Role: As a multi-skilled Functional Specialist, you will manage caseloads from end to end which includes delivering face to face and virtual assessments, telephone assessments, initial review calls and paper based reports (PBR). As a multi-skilled Functional Specialist, you will have greater job variety and autonomy to manage cases to conclusion. You will assess the full range of health conditions and disabilities affecting the claimant, including physical, sensory, mental, intellectual and cognitive impairments. You will have time built into your working rota for breaks, CPD, audit amendments, requesting and reviewing further evidence and team meetings. Requirements Qualified Nurse, Mental Health Nurse, Occupational Therapist, Physiotherapist or Paramedic. 1+ years post qualification experience. Valid registration on NMC or HCPC without restrictions. Excellent communication skills and strong IT literacy. TPBN1_UKTJ

Engineering Support Manager Location: Wednesbury Depot, Potters Lane, Wednesbury, WS10 0AR Salary: £45,000 per annum + Excellent Benefits! Contract: Full time, Permanent Benefits: Free Travel on Trams & NX Buses (for you and your partner) + MML Pension + 25 Days Holiday (plus Bank Holidays) Keep the West Midlands moving safely, reliably, and securely! At Midland Metro Limited (MML), we are proud to operate and maintain the West Midlands Metro, providing a safe, reliable, and sustainable tram service across the region. We are now recruiting for an organised and proactive Engineering Support Manager to play a critical role in enabling safe, efficient and uninterrupted engineering operations across the Midland Metro network. This role is responsible for ensuring engineering teams are fully supported through effective management of spares, tools, asset data, and support systems. You will be accountable for supply chain resilience, asset data integrity, and operational readiness, working closely with Production, Planning, and Engineering teams to ensure maintenance and fault response activities are never compromised. As our Engineering Support Manager, you will be responsible for: Owning and managing all engineering stock across all disciplines, defining critical spares, setting minimum/maximum levels and preventing stock-outs Forecasting spares and consumable demand by analysing fault trends, PPM plans and production requirements, proactively managing supply risks Overseeing storage systems, kitting areas and breakdown/repair kits to ensure efficient access and rapid response capability Managing all engineering tools, specialist and emergency equipment, ensuring availability, compliance, calibration and operational readiness Maintaining ownership of asset data quality within the AMIS system, leading audits, continuous improvement and effective fault-to-asset linkage Supporting procurement activities including specification writing, tendering and framework use, in line with governance requirements Managing supplier, OEM and contractor relationships, monitoring performance and driving delivery and quality improvements Ensuring full compliance with COSHH, health and safety legislation and the MML Safety Management System, supporting incident investigations where required Line managing Stores and AMIS personnel (as applicable), providing functional leadership across engineering support activities Providing performance reporting to senior management and lead continuous improvement initiatives across stores and supply chain operations Managing stock levels, procurement priorities and supplier selection within approved budgets, escalating risks and contributing to budget and stock strategy planning In order to be successful in this role you must have / be: Engineering support, stores, procurement or supply chain management experience in an engineering or infrastructure environment Strong experience in stock control and inventory management Experience supporting engineering and maintenance operations Experience managing suppliers and procurement processes Working knowledge of asset management systems (CMMS), ideally Agility Supply Chain Management qualification (Level 5 or above) - Essential IOSH or NEBOSH - Desirable Strong organisational, analytical and problem-solving skills Excellent communication and stakeholder engagement skills Process-driven with high attention to detail Proactive, solution-focused and accountable Able to manage competing priorities in a dynamic operational environment Full UK driving licence - Essential Why Join MML Play a critical role in shaping engineering contract performance across a major UK tram network Work in a collaborative, safety-focused rail environment Opportunity to influence strategy, performance, and value delivery Access to professional development and industry-specific training If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today! TPBN1_UKTJ

Our client Walsall council is looking for an Adults Occupational Therapist to join their team. Job role To provide an effective and efficient social care occupational therapy service to adults, children and carers. To undertake occupational therapy assessment of individual needs promoting the principles of strengths-based practice, personalisation and choice and control. To work in accordance with relevant legislation and national and local guidance To undertake safeguarding duties as required to protect children and adults with care and support needs from abuse or neglect. To practice occupational therapy in a transparent, accountable and safe way in accordance with professional standards, ethics and values.Responsibilities To practice at all times within the appropriate legislative framework and Council policies and procedures. Assess the individual's functional abilities identifying potential for independence and making appropriate recommendations which prevent, reduce or delay the needs of the individual for care and support. Prescribe, order and ensure timely delivery of appropriate equipment and assistive technology to meet assessed needs. Demonstrate the correct use of equipment to individuals and their carers. Assess for and recommend the provision of minor and major home adaptations to promote independence, working in collaboration with Housing colleagues and other partners.Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250* per person placed. Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: -Competitive salary and annual bonus and pay review -25 days' holiday + bank holidays -Private medical insurance -Comprehensive health cash plan -Flexible working options -Pension (10% employer contribution) and life assurance -Early finish on Fridays -Professional development, ongoing training, mentoring -Onsite amenities: parking, restaurant, bicycle storage, showers -Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision About Safran Actuation Systems UK Safran Actuation Systems UK is a world class centre for the design, manufacture and support of cutting-edge actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward thinking team with opportunities to grow, innovate and make a meaningful impact in the future of aerospace. We are looking for passionate individuals to join our Manufacturing Engineering team as a Manufacturing Engineer - Industrialisation at our Wolverhampton site. Your Role As a Manufacturing Engineer focused on Industrialisation, you will play a key role in bringing new products and processes into production within a transformative manufacturing environment. You will plan and lead the implementation of manufacturing processes on site, including facility setup, equipment installation, commissioning, and process validation, ensuring full production readiness. This will include leading insourcing projects, transferring Production facilities & processes into the plant, and ensuring they are stable, efficient, and capable from day one. Working closely with cross-functional teams, you will ensure that manufacturing systems meet safety, quality, cost, and delivery requirements, while driving continuous improvement and operational excellence Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. -Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. -Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. -A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. What You'll Bring Essential: -Degree or apprenticeship in Mechanical, Manufacturing Engineering or a related field -Experience in manufacturing engineering/industrialization -Relevant experience of project management & risk mitigation planning -Hands-on experience with APQP, PPAP, PFMEA and control plans -Good understanding of machining, assembly and testing processes -Proven ability to deliver process validation, pilot builds, and production ramp-up -Strong problem-solving mindset with a focus on quality and process capability Desirable: -Experience in aerospace, automotive or high-precision manufacturing environments -Familiarity with AS9100 and AS9145 standards -Exposure to insourcing or manufacturing transfer projects -Knowledge of SPC / process capability (Cpk)

Quality Inspector / Trainee Quality Inspector Walsall Temp – Perm Up to £14.50 per hour Overview Our client is seeking a Quality Inspector / Trainee Quality Inspector to join their manufacturing team. This is an excellent opportunity for an individual with quality inspection experience or someone looking to develop a career within quality, in a production environment. The successful candidate will play a key role in ensuring that products meet the required quality standards throughout the manufacturing process, from incoming materials through to finished goods. What’s on offer: Monday – Thursday: 7:00am – 4:00pm Friday: 6:00am – 3:00pm £14.00 – £14.50 per hour (Salary is negotiable and will be dependent on experience and relevant skills.) Key Responsibilities: Inspect raw materials, in-process components, and finished products to ensure compliance with quality standards and specifications. Carry out dimensional inspections using a range of measuring equipment including calipers, micrometers, gauges, and Coordinate Measuring Machines (CMM). Perform visual and functional inspections to identify defects, non-conformances, or quality concerns. Accurately complete and maintain inspection reports and quality documentation. Record and report non-conformances (NCRs) in line with company procedures. Maintain quality records, traceability documentation, and inspection data. Support continuous adherence to quality standards across the shop floor. Work closely with production teams to ensure quality requirements are met throughout the manufacturing process. Follow company procedures, quality standards, and health and safety requirements at all times. Requirements: Previous experience in a quality inspection role within a manufacturing or production environment is desirable. Ability to use measuring equipment such as calipers, micrometers, gauges, and CMM machinery. Good attention to detail and a methodical approach to inspection activities. Ability to accurately complete reports and quality records. Strong communication skills and the ability to work effectively as part of a team. For Trainee applicants, a willingness to learn and develop within a quality-focused environment is essential

Our client, a leading supplier of safety, traffic management, PPE, and site equipment solutions to the infrastructure, utilities, and construction sectors, is seeking a Sales Executive to join their growing team in Walsall. Key Responsibilities for Sales Executive: • Manage and develop a portfolio of key customer accounts to increase revenue and maximise customer spend., • Build strong, long-term relationships with customers, ensuring their requirements are fully understood and effectively supported., • Identify opportunities to promote additional products and services across existing accounts., • Achieve agreed sales, account growth, quote conversion, and customer retention targets., • Prepare accurate and timely quotations, working with senior management on higher-value opportunities where required., • Proactively follow up outstanding quotations and record reasons for unsuccessful bids to support continuous improvement., • Process customer orders and requisitions accurately and efficiently., • Liaise with customers to obtain all information required for successful order fulfilment., • Coordinate with procurement, logistics, stores, and other internal departments to ensure orders are delivered on time and in full., • Manage shared sales inboxes and ensure all customer enquiries, orders, and requests are prioritised and actioned promptly., • Deliver outstanding customer service across all customer interactions., • Resolve customer queries and issues efficiently, escalating where necessary., • Monitor deliveries and provide updates regarding stock availability, transport schedules, and order progress., • Maintain accurate CRM records and ensure all customer communications are recorded appropriately., • Ensure all order-related documentation and correspondence is correctly stored and maintained., • Support returns processes, including arranging collections and coordinating with transport teams., • Investigate credit requests and provide clear recommendations to management and finance teams., • Follow established business processes and contribute to continuous improvement initiatives., • Work in accordance with all health, safety, environmental, and quality procedures and policies. Experience Required for Sales Executive: • Proven experience achieving and exceeding sales targets within a customer-focused environment., • Strong account management, relationship-building, negotiation, and influencing skills., • Experience identifying and securing opportunities for revenue growth within existing customer accounts., • Ability to manage multiple accounts, enquiries, and priorities simultaneously., • Strong administrative skills with excellent attention to detail., • Proficiency using CRM systems and business software., • Excellent communication and customer service skills., • Ability to work collaboratively with cross-functional teams to deliver successful outcomes. Desirable • Experience within construction, infrastructure, safety equipment, traffic management, industrial supplies, or related sectors., • Experience using ERP or order processing systems such as Insphire or similar platforms

Further your career and take on a new challenge as a Functional Specialist! We are recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a leading, multi-national employer with Full time roles available. As a Functional Specialist you will be providing unbiased, comprehensive assessments for the Governments disability allowance (PIP) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: Starting salary of £39,500 + Bonus A competitive basic starting salary of £39,500 increasing to £40,500 on achieving DWP approval Once approved you will be eligible for the bonus scheme subject to quality and performance Hybrid, Full time Training: Full time, 5 weeks 25 days Holidays per annum, rising to 27 days with service Company Laptop and Mobile Phone provided Access to Health & Wellbeing programme and Headspace mobile app Annual charity day Employee network groups Company matched pension Life assurance 15 weeks paid maternity Cycle2work scheme Your New Role: As a multi-skilled Functional Specialist, you will manage caseloads from end to end which includes delivering face to face and virtual assessments, telephone assessments, initial review calls and paper based reports (PBR). As a multi-skilled Functional Specialist, you will have greater job variety and autonomy to manage cases to conclusion. You will assess the full range of health conditions and disabilities affecting the claimant, including physical, sensory, mental, intellectual and cognitive impairments. You will have time built into your working rota for breaks, CPD, audit amendments, requesting and reviewing further evidence and team meetings. Requirements Qualified Nurse, Mental Health Nurse, Occupational Therapist, Physiotherapist or Paramedic. 1+ years post qualification experience. Valid registration on NMC or HCPC without restrictions. Excellent communication skills and strong IT literacy. TPBN1_UKTJ

Expleo is supporting a major automotive manufacturing programme and is seeking a Change Management Specialist to drive the successful adoption of new manufacturing systems and processes. This is a hands-on, on-site role based in Solihull, with occasional travel to other UK facilities. You will play a critical role in ensuring business readiness, stakeholder engagement, and seamless transition to new ways of working. Key Responsibilities Lead the planning and execution of business change management activities across manufacturing systems deployment Define and deliver a comprehensive Change Strategy aligned with business stakeholders Analyse and clearly articulate "as-is" vs "to-be" process states using multiple communication mediums Conduct Business Change Impact Assessments to inform training and deployment plans Develop and execute communication, engagement, and readiness plans Create targeted "What's In It For Me" (WIIFM) campaigns to drive end-user adoption Establish and manage stakeholder matrices and audience analysis Build and maintain strong relationships with key stakeholders across business and technical teams Facilitate workshops, process walkthroughs, and engagement events with SMEs and end users Drive the onboarding of Early Adopters and Super Users through transition networks Monitor and report on business readiness, adoption, and process maturity Ensure minimal disruption to operations during system deployment and change rollout Key Skills & Experience You'll need a good understanding of multiple change frameworks with experience of the tools required to execute them You'll need strong presentation skills You'll need experience of in person collaboration and cross functional team working You'll need strong stakeholder management skills You'll need to create and align standard timing plans for business change and readiness You'll need to critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs You'll need to liaise between the business, technology teams and support teams You'll need a relevant accreditation or equivalent working experience preferredQualifications Relevant Change Management certification or equivalent practical experience preferred Additional Information This is a fully on-site role (5 days per week) based in Solihull Travel to other UK sites (including the Northwest) will be required occasionally Contract role via Expleo, supporting a high-profile manufacturing transformation programme

This is an exciting opportunity for an experienced Production Shift Manager to lead and optimise manufacturing operations within a fast paced environment. Based in Wednesbury, this role requires a skilled professional with expertise in operational processes to drive efficiency and ensure high-quality production outcomes. Client Details The hiring company is a well-established organisation in their industry, known for its commitment to delivering high-quality products. As a medium-sized business, they offer a collaborative and supportive environment, with a focus on operational excellence and innovation. Description Manage day-to-day production activities to ensure smooth operations and timely delivery of products. Develop and implement strategies to optimise manufacturing processes and improve efficiency. Oversee staff performance, providing training and guidance to maintain high standards. Monitor quality control processes and ensure adherence to industry regulations and standards. Collaborate with cross-functional teams to address operational challenges and improve workflows. Prepare and manage production budgets, ensuring cost-effectiveness and resource optimisation. Maintain equipment and ensure compliance with health and safety protocols. Analyse production data and generate reports for senior management.Profile You will be an experienced Production Manager/Shift Manager, ideally from a fast-paced environment, along with: Strong leadership and team management skills, with the ability to motivate and develop staff. Sound knowledge of production processes and quality control standards. Excellent problem-solving and decision-making abilities. Proficiency in production planning and budget management. A track record of implementing process improvements to enhance efficiency. Familiarity with health and safety regulations in manufacturing environments (IOSH would be beneficial)Job Offer £40,000 - £45,000/annum Permanent role with opportunities for professional growth and development. Supportive and collaborative work environment in Wednesbury. Benefits Package

If you love turning food trends into commercially successful products and want real ownership from concept through to launch, this is the kind of opportunity that gives you genuine influence. This NPD Technologist role offers the chance to shape new products, work closely with multiple departments, and bring innovative ideas to life in a fast-moving food manufacturing environment. What’s in it for you End-to-end involvement in product development from concept through to launch Opportunity to work on trend-led food innovation and recipe development Exposure to cross-functional teams including technical, procurement and production Hands-on involvement with factory trials, benchmarking and sensory testing A varied role combining kitchen development and commercial product delivery Opportunity to influence new product ranges within a growing manufacturing environment Your responsibilities as NPD Technologist Develop and refine recipes, flavour profiles and kitchen prototypes aligned to customer briefs Research food trends, ingredients, packaging innovations and competitor launches Coordinate factory trials and support successful product launches into manufacture Create specifications, cooking instructions, nutritional information and quality standards Source raw materials alongside purchasing and technical teams while ensuring compliance standards are met Conduct benchmarking, sensory evaluations and product validation throughout shelf-life testing What we’re looking for in an NPD Technologist Previous product development experience within food manufacturing Strong understanding of recipe development, ingredients and food trends Knowledge of labelling regulations, specifications and allergen management Good IT skills including Word and Excel Degree qualification in Food Science, Nutrition or a Science-related subject is desirable If you’re looking for a hands-on NPD Technologist opportunity where you can genuinely influence product innovation and see your ideas reach customers, apply now

Project Manager - Civil & Highways Engineering | Featherstone | Up to £65,000 (DOE) Are you ready to take full ownership of major civil engineering schemes where your leadership genuinely shapes safer, more reliable highways? If you are an experienced Project Manager looking for autonomy, progression and meaningful impact, this could be the opportunity you've been waiting for. My client is seeking a driven and commercially aware Project Manager to join their growing team in Featherstone. In this Project Manager role, you will be trusted to lead projects from concept through to completion, ensuring delivery on time, within budget and to the highest standards. Why this opportunity stands out You will be joining a business where your work directly contributes to improving infrastructure used by thousands every day. You will benefit from genuine career progression, structured development and the chance to work on technically challenging highways and drainage schemes. You will be recognised for results, supported by a collaborative team and given the tools you need to succeed. About the business My client is a well-established civil engineering specialist operating across highways, drainage and infrastructure projects. With a strong reputation for quality, innovation and safety, they deliver essential works that enhance transport networks and community infrastructure across the region. They are committed to creating an inclusive working environment where individuals can thrive and develop long-term careers. What you will be doing As a Project Manager, you will be: ·Developing comprehensive project plans covering scope, programme and resource allocation ·Leading and motivating cross-functional delivery teams ·Managing highways, civil engineering and drainage schemes from inception to completion ·Building and maintaining strong client relationships through clear communication ·Identifying and mitigating project risks proactively ·Monitoring budgets, controlling costs and managing commercial performance ·Ensuring works meet regulatory, safety and quality standards ·Reporting progress, milestones and performance updates to stakeholders You will play a pivotal role in ensuring projects are delivered efficiently, safely and to an exceptional standard. What you will bring To be successful in this Project Manager role, you will have: ·HND/HNC or equivalent in Civil Engineering (or similar discipline) ·Proven experience delivering large-scale civil or highways projects ·Strong knowledge of highways, civils and drainage works ·Demonstrable expertise in planning, scheduling and risk management ·Excellent leadership and team management skills ·Strong written and verbal communication skills ·Analytical thinking and effective problem-solving ability ·A full UK driving licence My client welcomes applications from all qualified candidates and is committed to equal opportunity and inclusive recruitment practices. Salary & Benefits ·Salary up to £65,000, dependent on experience ·Competitive benefits package ·Generous holiday allowance ·Ongoing professional development and training ·Supportive and collaborative team environment Career development, location & working pattern This role is based in Featherstone, with site visits as required. You will gain exposure to diverse civil engineering schemes, enabling you to broaden your technical and leadership expertise. Clear progression routes are available for ambitious Project Manager professionals looking to advance their careers. If you are an experienced Project Manager seeking your next challenge in the highways and civil engineering sector, my client would be keen to hear from you. Apply today to take the next step in your career. FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Jordan Townley at Carrington West on (phone number removed) or email (url removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

The Role: The Sales Executive is responsible for accurately processing and administering all customer orders and enquiries and has responsibility for growing revenue from key accounts, ensuring customer needs are fully understood and met, to maximise spending across their portfolio. This role focuses on developing strong customer relationships, identifying opportunities for increased revenue, and delivering consistently high levels of service to support overall business growth. Specific experience required Proven track record in achieving sales targets Proven ability to influence and negotiate successful sales Proven ability to overcome objections and build relationships Proven ability to manage multiple accounts and increase revenue Key Responsibilities: Account Growth & Revenue Expansion Manage and develop a portfolio of key accounts to increase revenue and maximise customer spend. Proactively identify new opportunities within existing accounts, promoting the full range of BCS products and services. Achieve agreed targets for account growth, order conversion, and customer retention. Customer Relationship Management Build strong, long-term relationships with customers, ensuring their needs are understood and acted upon. Provide expert guidance on suitable products and services to support customer requirements. Ensure all customer communications are logged and visible within the system. Quotations & Opportunity Management Prepare accurate, timely quotations and collaborate with senior management on high-value enquiries. Track and follow up on all open quotations, capturing reasons for non-conversion to support continuous improvement. Order Processing & Administration Process all customer orders and requisitions accurately and promptly. Maintain communication with customers to obtain all required information for order completion. Coordinate with procurement, logistics, and stores teams to ensure successful fulfilment. Manage the shared sales mailbox to ensure all incoming orders and requests are prioritised, actioned, and visible in the system. Customer Service Deliver the highest standards of customer service across all interactions. Resolve queries and issues promptly, escalating where needed. Monitor daily deliveries, updating customers on any stock, transport, or scheduling queries. Build strong working relationships by demonstrating BCS values. Systems, Documentation & Process Compliance Ensure all order-related documents and correspondence are correctly saved in system folders. Support the returns process by raising collection paperwork and coordinating with the transport team. Investigate credit requests and provide clear feedback to management and accounts. Follow established processes and contribute suggestions for continuous improvement. HSEQ Work in line with HSEQ policies and risk assessments. Report accidents and positive interventions appropriately. Maintain safe working environments and use correct PPE where required. Key measures & targets: Hit and exceed monthly revenue and account growth targets through proactive sales in line with monthly targets Build excellent customer relationships that drive repeat business and unlock new sales opportunities to secure future orders Engage and proactively communicate with accounts consistently to generate, secure, and convert high?value quotes within SLA guidelines Proactively review market trends and buying potential that key accounts could benefit from as an opportunity to increase revenue Timely and accurate processing of orders. Working consistently within all SLAs and KPIs. Achieve daily, weekly and monthly performance targets relating to the number of orders processed, lines worked, and total monetary value achieved. Effective management of the central mailbox. Quality and accuracy of sales documentation and credits raised. Positive internal and external customer feedback. Proactively check and manage all customer orders to prevent delays or errors, ensuring every order is delivered "on time and in full". Key relationships: External customers and key accounts Suppliers and Distributors Internal Sales Team Procurement Logistics Stores Department Team Leaders Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Consistently achieves and exceeds sales targets through a strategic, customer?focused approach. Strong influencing and negotiation skills, securing successful outcomes in competitive environments. Skilled in overcoming objections, building trust, and developing long?term client relationships. Experience managing multiple accounts simultaneously while driving sustained revenue growth. Highly organised with strong administrative capabilities and excellent attention to detail. Confident using a wide range of computer systems and CRM tools with accuracy and efficiency. Able to handle high volumes of enquiries, calls, and orders while maintaining accuracy and quality of service. Excellent communication skills with a commitment to delivering outstanding customer service. Collaborative team player who works effectively with cross?functional teams to progress and fulfil orders Desirable Product knowledge or experience in construction or traffic management. Experience using SOP systems (e.g., Insphire). Please contact Harry Sharrard at Morson Edge for more information, via LinkedIn or on (phone number removed)

The Operations Manager will lead, manage, and continuously develop production teams to deliver operational objectives aligned with the overall site and business strategy. This role works cross-functionally with engineering, logistics, and service teams to drive operational efficiency, maximise facility utilisation, and embed a culture of continuous improvement and lean thinking. Client Details This position is with a well-established organisation within the Facilities / Logistics industry, known for its focus on efficiency and excellence. Description Operational Leadership Lead, manage, and develop production teams to deliver against operational targets Set clear objectives and provide ongoing performance feedback Deputise for the General Manager when required Production & Planning Plan, organise, and coordinate resources to deliver production output on time and in full (OTIF) Ensure all output meets required specifications and service commitments Drive productivity, service, and operational performance across all production areas Continuous Improvement Lead continuous improvement initiatives and forums to identify and resolve operational issues Analyse performance data and KPIs, identifying trends and implementing corrective actions Promote lean thinking and operational excellence across the site Support sustainability initiatives including reducing environmental impact Compliance & Quality Ensure full compliance with health & safety, data protection, and company policies Drive adherence to quality standards and continuous improvement of the working environment Ensure a safe, compliant, and high-performing production environment Commercial & Financial Management Develop and manage operational budgets in line with business objectives Monitor costs, investigate variances, and drive cost-effective performance Support strategic planning and capital investment decisions Cross-Functional Collaboration Work closely with engineering, logistics, and service teams to resolve issues quickly Maintain strong communication with internal stakeholders and customers where required Ensure service delivery commitments are met and continuously improved Profile Experience Proven experience in operations, production, or service-led environments Strong leadership experience managing teams and driving performance Experience implementing continuous improvement initiatives Skills Strong communication and influencing skills Analytical mindset with the ability to interpret data and drive decisions Excellent organisational and planning capability Customer-focused approach to service delivery Financial awareness including budgeting and forecasting Desirable Experience with Lean or Six Sigma methodologies Knowledge of quality standards and regulated environmentsJob Offer Competitive package Permanent position within a stable and growing organisation. Opportunities to contribute to impactful projects in the retail industry. Supportive and professional company culture.If you are ready to take on this exciting Operations Manager role and contribute to a thriving team, we encourage you to apply today

Job Title: Apprenticeship Delivery Trainer – Artificial Intelligence (AI) Location: Remote Salary: £50,000 - £55,000 About our Client: They are a nationally recognised training provider who were recently awarded a Grade 2 ‘Good’ OFSTED rating. As they continue their journey towards becoming an Outstanding provider, they are seeking an experienced and passionate Apprenticeship Delivery Trainer – AI to support the next generation of Artificial Intelligence professionals. This is an exciting opportunity to work remotely with a forward-thinking organisation that specialises in AI, Digital, IT, and Data apprenticeships, delivering high-quality training that empowers learners to thrive in their careers. About the Role: As the Apprenticeship Delivery Trainer – AI you will deliver and support learners studying the Level 4 Artificial Intelligence and Automation Practitioner Apprenticeship Standard and AI Leadership Apprenticeship Units. You will design and deliver engaging online learning, assess learner progress, prepare apprentices for Gateway and End Point Assessment (EPA), and provide the guidance and support needed to help learners achieve outstanding outcomes. Key Responsibilities: • Deliver engaging and effective remote training sessions., • Manage and support a caseload of apprentices throughout their learning journey., • Conduct regular learner progress reviews with employers and mentors., • Assess and mark learner portfolios and evidence submissions., • Prepare learners for Gateway and End Point Assessment (EPA)., • Ensure learner records and e-portfolio systems are accurate and up to date., • Provide pastoral support, safeguarding guidance, and career development advice., • Work closely with employers to create personalised learning experiences., • Contribute to the development of innovative AI training materials., • Maintain professional standards and complete ongoing sector-specific CPD. What They Are Looking For: Essential • Strong industry experience and technical expertise in Artificial Intelligence (AI), Machine Learning, Automation Technologies and Generative AI, • Experience delivering AI-related training, workshops, qualifications, or apprenticeship programmes., • Ability to simplify complex technical concepts into engaging and accessible learning., • Knowledge of current AI trends, ethics, and industry best practice., • Level 3 Award in Education and Training (or equivalent)., • Assessor qualification (TAQA, AVA, A1, or D32/33)., • GCSE Grade C/4 or above (or Functional Skills Level 2) in English and Maths., • Understanding of apprenticeship standards and government-funded training programmes., • Enhanced DBS check. Desirable • Level 4 Certificate in Education and Training (or equivalent)., • Experience supporting learners with SEND or additional learning needs. Benefits: Fully remote working environment Professional development and career progression opportunities Supportive and inclusive company culture Company and team events Laptop and home office equipment provided Pension scheme 28 days holiday (including Bank Holidays) Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

The Role: Golang / Kubernetes Platform Tech Lead Location: Sheffield, Leeds or Birmingham, UK Position Type: Contract Inside IR35 Remote work option Available: Hybrid – 3 Days Onsite Job Description: • The candidate should have good technical knowledge of GoLang (our environment is 80% written in GoLang) and a deep understanding of the Kubernetes ecosystem., • We are looking for a strong technical individual who can support the team on Kubernetes and GoLang, particularly during PR reviews and technical decision-making., • This role goes beyond coding – it requires someone who can combine deep technical expertise with operational insight and strategic thinking., • The Kubernetes Platform Tech Lead will work within an agile team of Engineers and Operations personnel building a highly resilient, scalable, performant and developer friendly GKE Kubernetes Platform in an automated and efficient manner. The Platform Engineer will work alongside the Application DevOps teams and cross-functional IT teams. The Lead will be required to use their initiative to innovate to achieve maximum performance and be prepared to investigate and use new products/services offered by GCP and the Cloud Native community. What you’ll do • Build and manage the Client GKE Kubernetes Platform to easily let application teams deploy to Kubernetes. Mentor and guide support engineers, represent the platform technically through talks, blog posts and discussions, • Engineer solutions on Client GKE Kubernetes Platform using Coding, Automation and Infrastructure as Code methods (e.g. Python, Tekton, Flux, Helm, Terraform, …) Manage a fleet of GKE clusters from a centrally provided solution, • Ensure compliance with centrally defined security controls and with operational risk standards (E.g. Network, Firewall, OS, Logging, Monitoring, Availability, Resiliency and Containers). Ensure good Change management practice is implemented as specified by central standards. Provide impact assessments where requested for changes proposed on Client GCP core platform., • Build and support continuous integration (CI), continuous delivery (CD) and continuous testing activities. Engineering activities to implement patches for VMs and containers provided centrally, • Support non-functional testing, • Update support and operational documentation as required, • Fault find and support Applications teams, • On a rotational on call basis provide out of business hours support as part of our 24 x 7 coverage. What you need to have to succeed in this role • Demonstrable Kubernetes and Cloud Native experience – building, configuring and extending Kubernetes platforms, • Automation scripting (using scripting languages such as Terraform, Python etc.), • Experience of working with Continuous Integration (CI), Continuous Delivery (CD) and continuous testing tools, • Experience of working with Kubernetes resource configuration tooling (Helm, Kustomize, kpt), • Experience working within an Agile environment, • Programming experience in one or more of the following languages: Python or Go, • the candidate should have good technical knowledge of GoLang (our environment is 80% written in GoLang) and a deep understanding of the Kubernetes ecosystem., • Ability to quickly acquire new skills and tools, • Help lead the team through technical challenges, • Help the platform owner with work estimation and stakeholder management, • Be the technical front of the Managed Kubernetes Platform, supporting our customer queries, • Be involved in strategic developments for the platform, • Help in our journey to make the platform multi cloud

IQA Hours: Part-Time, Permanent, 4 days per wk Location: To cover our centres in Wolverhampton & Birmingham Salary: £24,500 - £32,000 per annum, (depending on experience, skills & qualifications) Are you passionate about changing learners lives? We have an exciting opportunity to join our hardworking team as an IQA. Nova Training is one of the UK’s most popular and experienced training providers operating for over 30 years in Study Programmes and Apprenticeships. Nova now operates its 14-24 provision from 13 locations located across the West Midlands and East of England. Our programme delivery now includes; 16-18 study programmes, pre-apprenticeships, provision for learners with high needs, apprenticeships and 14-16 alternative provision. Rated as Good by Ofsted in all areas of provision for offering a variety of education options to young people. The successful candidate will need a full driving licence and be willing to travel. You may be required to travel throughout all regions, due to the nature of the role overnight stays may be required. Yourbase centre will be allocated to you (closest to your home) and be the point from where expenses can be claimed. Key Responsibilities: Undertake internal quality assurance for all qualifications offered through the Study Programme curriculum and Apprenticeship Standards. Ensure that Functional Skills and work readiness / employability are threaded through all stages of the learner journey. Conduct formal assessments against prescribed competences published by the awarding bodies, for an assigned caseload of tutors/centres. Undertake development and mentoring activities for training and assessment staff delivering qualifications. Support and train new members of staff to be able to assess with accuracy and confidence. To support the quality team to achieve and maintain direct claims status from the EQA Monitor the impact of curriculum on Work Prep and WEX. Drive unit completion to support timely completions (track and monitor via IQA process) Work with the Senior Management and Quality Team to fully implement all linked processes and ensure the drive to outstanding provision is evident in all centres. Tracking of learner outcomes/tutor and coach submissions, liaison with awarding bodies and supporting/hosting EQA visits. Conduct a range of progress and support initiatives within programmes and also undertake observations of teaching and learning linked to the learner journey, ensuring specific measurable targets are set and tracked to completion. Plan and conduct staff training sessions as appropriate, to meet the needs of the business and to drive quality improvement. Ensure compliance to assessment and verification procedures, including exam invigilation processes. Conduct audit checks of assessment processes at all identified sites. Requirements: TAQA or V1 Qualification. Level 2 (minimum) literacy and numeracy skills. QTLS status. Experience dealing with Awarding bodies and hosting External visits. Experience of teaching and/or assessing in the FE sector to a high standard. Team player with adaptability Proactive and self-motivated Adaptable to change Willing to travel with a clean driving licence and access to own car. Employee Benefits: 25 days holiday entitlement increasing to 30 with length of service, Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year. Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16. Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ. Cycle to Work Scheme. Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback. Optional early finish on Friday at 2.30 pm. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities

Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. Programme Manager Wolverhampton, Full-Time, Hybrid Skills: Programme Management, Stakeholder Management, Planning, Financial Management, Risk, Continuous Improvement, MS Project Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays Private medical insurance Comprehensive health cash plan Flexible working options Pension (10% employer contribution) and life assurance Early finish on Fridays Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision Safran Actuation Systems UK is a world‑class centre for the design, manufacture and support of actuation and flight‑control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Your Role As Programme Manager, you will take responsibility for leading a multidisciplinary team to deliver programme objectives, ensuring strong performance across delivery, cost, quality and customer satisfaction. You will act as the primary customer interface for programme delivery, playing a key role in driving performance, managing risk, and optimising financial outcomes. Key responsibilities include: Leading cross-functional teams to achieve programme objectives, ensuring On Time In Full (OTIF) delivery Acting as the primary customer interface for hardware delivery and programme performance Managing programme financials including budgets, forecasts, cash flow, and cost optimisation initiatives Overseeing planning, resource allocation and delivery milestones across the programme Driving continuous improvement activities using established methodologies (Gemba, CI tools) Supporting internal and customer programme reviews and reporting Managing change activities, bids, RFQs and business cases Maintaining programme governance, ensuring alignment with business management systems Preparing and delivering communications to senior leadership and stakeholders This role will also support bid activities and ensure continuity of programme delivery across customer requirements. What You'll Bring Proven experience in programme or project management within engineering or manufacturing environments Strong stakeholder management and communication skills, with the ability to engage confidently at senior levels Demonstrable experience managing budgets, forecasts, and financial performance (cost, cash, margin) Ability to lead and motivate cross-functional teams to deliver against milestones and objectives Strong organisational and analytical capability, with experience managing multiple priorities within complex programmes Experience working within structured programme governance environments, including reporting and review processes Knowledge of project planning tools (e.g. MS Project) and programme management methodologies Understanding of Earned Value Management (EVM) and continuous improvement approaches You will be a driven and commercially aware leader, confident taking ownership, influencing stakeholders, and delivering results in a fast-paced, customer-focused environment

About the Role A leading organisation is seeking an experienced and strategic Head of Customer Retention to drive customer loyalty, reduce churn, and improve long-term customer outcomes. This role will take full ownership of retention performance, leading the development and execution of retention strategies, while ensuring operational excellence across customer-facing teams. The successful candidate will play a key role in influencing senior stakeholders and shaping a customer-centric culture through data-led decision making. Strategic Leadership Own overall retention performance and key churn metrics Develop and continuously improve retention strategies and frameworks Use customer insight and data to proactively identify and mitigate churn riskLeadership & Team Development Lead, coach, and develop high-performing retention teams Build a strong, customer-focused culture with clear accountability Ensure teams are equipped with the tools and processes needed for successOperational Excellence Remove barriers that impact effective customer issue resolution Improve operational efficiency across the customer journey Oversee high-value and sensitive customer escalationsCross-Functional Collaboration Work closely with Sales, Operations, Finance, Service, and Customer Experience teams Streamline processes and improve handoffs between functions Address systemic issues that negatively impact customer retentionInsight & Continuous Improvement Analyse customer, operational, and financial data to identify churn drivers Provide actionable insights and influence senior decision-makers Deliver clear reporting on performance, risks, and opportunities Drive root-cause resolution to prevent repeat issuesKey Outcomes Reduction in customer churn Improved retention and save rates Faster resolution times and improved throughput Identification and elimination of systemic issues Successful recovery of high-value or at-risk customersExperience Proven experience leading Customer Retention, Customer Success, or Lifecycle teams Strong track record of improving retention through data and insight Experience operating in a target-driven, fast-paced environment Familiarity with CRM systems and customer analyticsSkills & Attributes Strong analytical and problem-solving capability Ability to translate data into strategic and operational actions Excellent stakeholder management and influencing skills Commercially aware with a customer-first mindset Confident leading teams in complex environments Proactive, adaptable, and driven to deliver continuous improvementAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Role: Fitter / Tester Division: Highlift Location: Wolverhampton Rates: Standard Days: £22.87 PAYE / £30.40 Umbrella Double Days: £26.19 PAYE / £34.81 Umbrella Morson are proud to be working in partnership with Safran to recruit skilled Fitter / Testers to support the Highlift programme at their Wolverhampton site. Safran is an international high-technology group operating in the aviation (propulsion, equipment and interiors), defence and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, holding leading positions in its core markets. Safran Electronics & Defence delivers onboard intelligence and actuation solutions that enable customers to observe, decide and guide on land, at sea, in the air and in space across both civil and defence sectors. Through our long-standing collaboration with Safran, Morson supports the delivery of critical aerospace and defence programmes by providing specialist engineering talent across assembly, test and manufacturing disciplines. What does the role look like? Working as part of a specialist Highlift team, you will be responsible for assembling and testing high-lift actuation products and sub-assemblies. You will work to engineering drawings, manufacturing process plans and acceptance test procedures within a regulated, quality-driven aerospace production environment. This is a hands-on, precision-focused role supporting the manufacture of systems used in critical aerospace and defence applications. What will your day-to-day responsibilities look like? Assemble high-lift units and sub-assemblies using approved mechanical techniques Work from engineering drawings, manufacturing process plans and acceptance test schedules Carry out functional and acceptance testing using calibrated test equipment Accurately record test results and maintain full product traceability Apply metrology principles to verify dimensional accuracy and build standards Support hydraulic assembly and pressure testing activities Identify, report and support resolution of non-conformances Participate in fault-finding during assembly and test stages Adhere strictly to aerospace quality procedures and manufacturing standards Support stock control, tooling management and safe handling of materials Contribute to workshops, lean activities and continuous improvement initiatives What will you bring to the role? Essential Skills NVQ Level 3 (or equivalent) in Mechanical, Electro-Mechanical or Engineering discipline (allied trades considered) Strong mechanical assembly experience within a precision manufacturing environment Good understanding of hydraulic systems and mechanical actuation principles Experience working from detailed engineering drawings and process documentation Competent in the use of precision measuring equipment (micrometres, depth gauges, etc.) Experience working within a regulated Aerospace / Defence environment Strong communication skills with the ability to work independently and within a team Desirable Experience Experience assembling and testing actuation or hydraulic systems Ability to interpret mechanical and basic electrical schematics Fault-finding and diagnostic experience Flexible, calm and proactive approach within a fast-paced manufacturing environment Morson Benefits • Weekly pay • Competitive PAYE and Umbrella rates • Access to Morson contractor benefits • Onsite support from the Morson team • Opportunity to work with a global aerospace organisation • Potential long-term opportunities supporting Safran programmes If you are interested, please send a CV to or apply directly

Further your career and take on a new challenge as a Functional Specialist! We are recruiting for hybrid working Nurses, Physiotherapists, Occupational Therapists and Paramedics to make the most of their existing clinical knowledge and take on a new role with a leading, multi-national employer with Full time roles available. As a Functional Specialist you will be providing unbiased, comprehensive assessments for the Governments disability allowance (PIP) whilst ensuring a personalised, inclusive and empathetic service for the service user. Benefits Include: Starting salary of £39,500 + Bonus A competitive basic starting salary of £39,500 increasing to £40,500 on achieving DWP approval Once approved you will be eligible for the bonus scheme subject to quality and performance Hybrid, Full time Training: Full time, 5 weeks 25 days Holidays per annum, rising to 27 days with service Company Laptop and Mobile Phone provided Access to Health & Wellbeing programme and Headspace mobile app Annual charity day Employee network groups Company matched pension Life assurance 15 weeks paid maternity Cycle2work scheme Your New Role: As a multi-skilled Functional Specialist, you will manage caseloads from end to end which includes delivering face to face and virtual assessments, telephone assessments, initial review calls and paper based reports (PBR). As a multi-skilled Functional Specialist, you will have greater job variety and autonomy to manage cases to conclusion. You will assess the full range of health conditions and disabilities affecting the claimant, including physical, sensory, mental, intellectual and cognitive impairments. You will have time built into your working rota for breaks, CPD, audit amendments, requesting and reviewing further evidence and team meetings. Requirements Qualified Nurse, Mental Health Nurse, Occupational Therapist, Physiotherapist or Paramedic. 1+ years post qualification experience. Valid registration on NMC or HCPC without restrictions. Excellent communication skills and strong IT literacy. TPBN1_UKTJ