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  • Multi-Site General Manager | Manchester
    Multi-Site General Manager | Manchester
    3 days ago
    Full-time
    Manchester

    About Blank Street At Blank Street, we're building the defining food and beverage brand of our generation. We believe the little moments that shape your day are often the most important ones, and they deserve to be special. Over the last five years, we've been crafting a unique menu, designing distinctive spaces, and building a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury. It all starts with our people and their commitment to make magic happen each and every day. Sound like you? Keep reading. The Role This won't be one store among many. For now, this is Blank Street in your city. A multiple, high-volume flagship locations which will be the highest expression of our brand. You'll build the team and own the full experience. You're the person who represents Blank Street in your city. Who You Are We're looking for someone who is equal parts hospitality-first operator and entrepreneur. As a hospitality-first operator, you hold yourself to a higher standard than anyone would ask of you, and coach the team in the same way. You obsess over the details, thrive in high-volume environments, are passionate about our products and, above all, care about delivering genuine moments of connection. As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there. We're still building Blank Street as we go, and we look for people who are excited to build it with us. What You'll Own Hospitality Leader • Own every drink that leaves your store. Crafted to perfection, every time., • Keep your store immaculate, front and back of house., • Lead from the front and set the pace of every shift by jumping in where it matters most People Leader • Own recruitment and hire only the highest-potential talent., • Train your team to become exceptional Blank Street baristas., • Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in., • Build a connected, engaged team through a welcoming environment and thoughtful team events. PnL Owner • Design each shift by station with precision, balancing labour productivity with demand., • Oversee inventory, ordering, and waste with discipline., • Spot and execute tactical levers to drive store sales. Change Maker • Lead rollout of new initiatives in your store(s). Land the "why" and "how" with your team, driving real adoption and enthusiasm., • Propose and test new ideas. Collaborate with your OM and HQ to pilot and refine Who are you • 2+ years of experience leading operations in high-growth hospitality/consumer brands, • Experienced hospitality manager with a background in high-volume environments., • Proven ability to build, train, and lead a team from the ground up., • Hands-on and highly action-oriented., • Genuine passion for coffee, matcha, and delivering great customer experiences Benefits \& Perks • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

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  • Marketing Analyst
    Marketing Analyst
    15 days ago
    £30000–£40000 yearly
    Full-time
    Rochdale

    Role Overview Gill Electrical and Gas is a trusted provider of electrical and gas safety services for homes and businesses. We are seeking a detail-oriented Marketing Analyst to interpret customer data, track digital performance, and optimize our local marketing efforts. You will turn raw data from our website, cookie consent analytics, and service inquiries into actionable insights that drive customer acquisition for services like Landlord Gas Safety Certificates, EV Charger Installation, and EPCs. Key Responsibilities 1. Website & Analytics Management • Monitor performance of the company website using Analytical Cookies data and tools like Google Analytics 4., • Track key metrics: bounce rate, traffic source, session duration, and goal completions (e.g., "Contact Us" clicks, service page views for Boiler Repair or Electrical Safety Inspections)., • Analyze user behavior patterns to identify which services (e.g., Commercial Catering Gas Safety vs. Fuse Board Upgrades) generate the most online interest. 2. Campaign & Conversion Analysis • Measure ROI of local marketing initiatives (e.g., Google Ads for "landlord gas safety certificate", social media posts about EV charging installation)., • Create dashboards to track lead form submissions, phone calls from the website, and service inquiry-to-booking conversion rates., • Segment data by customer type (homeowner vs. business owner) to tailor marketing messages for services like Electrical Installation Condition Reports. 3. Market & Customer Insights • Analyze service request data to identify seasonal trends (e.g., boiler repairs in winter, EPC requests before summer letting)., • Conduct competitive analysis of other local electrical and gas safety providers., • Use feedback and cookie consent preference data (functional/performance cookies) to improve user experience and personalize content. 4. Reporting & Recommendations • Generate weekly/monthly reports on digital marketing performance, including ad campaign effectiveness and website user flow., • Provide data-driven recommendations to optimize service pages (e.g., reducing bounce rate on the "Our Services" section)., • Increase in organic traffic to service pages (EV charging, gas safety inspections)., • Improvement in conversion rate from website visitor to contact form submission., • Reduction in cost-per-lead for paid advertising campaigns., • Bachelor’s degree in Marketing, Data Analytics, Business, or related field., • 1-3 years experience in marketing analytics (local service business experience a plus)., • Proficiency in Google Analytics (GA4), Google Tag Manager, and data visualization tools (e.g., Looker Studio, Tableau)., • Strong Excel/Google Sheets skills (pivot tables, VLOOKUP, data cleaning)., • Understanding of cookie-based tracking, consent management, and privacy regulations (UK GDPR, PECR)., • Ability to translate complex data into clear, actionable English for a non-technical business owner.

    Immediate start!
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  • Barista | Trafford Centre
    Barista | Trafford Centre
    3 days ago
    Full-time
    Manchester

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

    Easy apply
  • Barista | Manchester
    Barista | Manchester
    3 days ago
    Full-time
    Manchester

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

    Easy apply
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