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12 month fixed term contract Manchester or Slough (Hybrid 8 days a month in office) Competitive + Bonus We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

This position offers an exciting opportunity to influence Abbott's commercial models across EMEA.

We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Comfortable working in a fast‑paced, matrixed environment with non‑technical stakeholders Desirable • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management . Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible

Digital Analyst Turn Data Into Marketing Impact We're partnering with a business redefining how data powers marketing, moving from fragmented reporting to a connected, insight-led growth engine. At the heart of a major transformation, they're building a unified data platform and embedding analytics directly into how marketing decisions are made. They're now hiring a Digital Analyst who wants to go beyond dashboards and become a key driver of performance, customer understanding, and commercial impact. The Opportunity This is where analytics meets activation. You'll sit at the intersection of data, marketing, and technology, helping translate digital behaviour into strategies that drive engagement, conversion, and long-term value. As the business evolves toward a Microsoft Fabric ecosystem, you'll play a central role in shaping how insight flows across teams, campaigns, and channels. This is not passive reporting. This is influencing how marketing thinks and executes. What You'll Be Doing Owning digital analytics across web, app, and campaign environments • Leading on GTM strategy, tracking, and data integrity across platforms • Building high-impact Power BI dashboards that tell a clear commercial story • Partnering with Marketing to optimise campaigns, channels, and customer journeys • Turning behavioural data into actionable segmentation and audience strategy • Supporting the shift toward a centralised, Fabric-powered data platform What We're Looking For Strong background in digital or marketing analytics • Hands-on experience with GTM and web analytics tools • Confident with Power BI and data visualisation • Exposure to modern data platforms, Fabric or similar (e.g. Databricks, Snowflake, Synapse) • A commercially minded analyst who wants to shape decisions, not just report numbers Why This Role Matters This is a rare point in the journey where everything is being redefined, data, marketing, and how the two come together. You'll help move the business from hindsight to foresight, from siloed metrics to connected insight, and from reporting to real influence. If you're looking to step into a role where your work directly shapes marketing strategy and drives measurable growth, this is where it happens

Expressions of Interest | Commercial & GTM Talent | Energy Flexibility & Intelligent Energy Systems.

A leading adtech company in London is seeking a Product Marketing Manager, International to tailor its global marketing strategy for the UK and beyond.This role focuses on regional go-to-market execution, commercial support to sales, and delivering training for teams.Ideal candidates will have 3-5+

GTM Enablement Manager | London (Hybrid). Interv_l are partnered with a high growth energy software company that are hiring for a GTM Enablement Manager to sit at the heart of a high-growth business, working across Sales, Marketing and Customer Success to drive revenue performance and operational ex

A global digital commerce agency offers an exciting opportunity as a Salesforce GTM Lead in Greater London.

As Head of EMEA Financial Services GTM, you will drive the go‑to‑market strategy to grow Banking/Payments, Capital Markets and Insurance businesses within Databricks. Own the Financial Services GTM strategy, create growth execution plans, and drive new customer logos and revenue growth.

This hybrid role focuses on booking meetings with target customers and owning the end-to-end hiring process for GTM roles.

A global advertising solutions provider based in the UK is looking for a Sr Manager, Product Marketing to drive the go-to-market strategy and assist in sales enablement for programmatic advertising offerings.The candidate should have 5-7 years of relevant experience, particularly in digital media an

Digital Waffle, a fast-growing AI and technology business in the UK, is hiring a Lead Generation Specialist to drive go-to-market strategy and execution in a product-led environment.This role focuses on leveraging AI tools such as Clay, Claude, and ChatGPT to build and segment target audiences, desi

A multinational marketing firm is seeking a Product Marketing Manager to lead their European go-to-market strategy from the London hub.The ideal candidate will be responsible for developing value propositions, scalable marketing frameworks, and maintaining alignment between product teams and local m

Acquisition Systems is seeking a remote Campaign Manager to help clients define their Ideal Customer Profile and manage campaigns across LinkedIn and Cold Email.Ideal candidates will have experience running cold email campaigns, managing multiple clients, and a solid understanding of outbound market

Planet is seeking a Director of EMEA Regional Marketing to lead the marketing strategy for the region.This full-time, remote role involves driving the marketing strategy and execution, overseeing pipeline metrics, and aligning closely with sales leadership.The ideal candidate has over 8 years of exp

A leading recruitment agency is seeking a GTM Engineer to design and implement scalable Revenue Operations systems for high-growth B2B SaaS companies.

A leading technology firm in the United Kingdom is seeking a Sr Manager, Product Marketing to drive the go-to-market strategy and sales enablement for their programmatic advertising solutions.The ideal candidate will have 5-7 years of experience in product marketing and a deep understanding of digit

Pioneer our GTM approach: You’ll build and deploy strategic GTM playbooks for key verticals like Banking, Automotive OEMs, and the Gig Economy. As our GTM Strategy & Partnerships Manager on the Commercial Team, you’ll step into a pivotal role, becoming the strategic "quarterback" for our most si

Vanta is seeking a Senior Manager of Revenue Enablement to lead the GTM Programs team. The ideal candidate has 8+ years in revenue enablement or GTM strategy, with a proven track record in designing scalable programs and influencing senior stakeholders.

A leading education technology company is seeking a Senior Sales Leader to drive the launch of its GCSE Science product in the UK education sector.This role involves closing high-value deals with schools and multi-academy trusts, while also mentoring the sales team.The ideal candidate will have over

Convera is seeking a Marketing Commercialisation Manager in the United Kingdom to lead GTM commercialization for new products and features. This role requires 5+ years in GTM operations, strong project management skills, and excellent communication abilities.

A leading technology firm in Greater London is seeking an experienced leader to coach B2B sales teams in driving revenue performance.The ideal candidate will have 4–7+ years in B2B SaaS, proven ability to influence team quota attainment, and familiarity with AI tools to enhance forecasting and pip

A leading global technology organization based in the United Kingdom is seeking a Director SAP focused on go-to-market strategy and business development.This executive role includes driving growth, managing sales and business strategies, and enhancing client relationships at the C-level.The ideal ca

A leading IoT technology firm in Greater London is looking for a Sourcer II to enhance their talent acquisition process.The ideal candidate will leverage data analytics to optimize outreach strategies and engage top talent in high-growth environments.This role demands experience in advanced sourcing

A leading AI company is seeking a GTM Agentic Enablement Lead to architect and build AI-driven sales and marketing solutions.

Bank is seeking a strategic leader for its go-to-market team focusing on partner channels in the UK & Ireland.This role involves developing comprehensive strategies and managing key partnerships to drive sales growth and successful outcomes.Candidates should have a strong background in partner sales

A leading tech company in Greater London is looking for a candidate to manage operations within the Ads business.Responsibilities include overseeing governance practices, supporting executive engagement strategies, and leading special projects.Ideal candidates should possess a Bachelor's degree, 4 y

Grafana Labs is seeking a People Analytics Analyst to join their innovative team in the Greater London area.The role is critical in using people data to inform strategic decisions, particularly for Sales and Go-To-Market organizations.Candidates should have experience in people analytics, strong SQL

Senior Manager, Go-to-Market (GTM) Operations will direct A-LIGN’s investments in GTM effectiveness and manage functions essential to GTM productivity. You will directly support the Divisional Vice President, EMEA, and foster close working relationships with internal and external stakeholders to e

This is Glover's first dedicated GTM hire. The GTM organization will grow over time, but right now, you are the person leading all aspects of go-to-market for Glover Labs. Founding GTM leader at a well‑funded Seed‑stage startup with three ex‑Google founders and a deeply talented engineering te

Elsevier is seeking a Senior Manager, Segment Marketing Strategy in Greater London.This role involves leading audience segmentation and marketing strategies for the Academic Leaders and Funders portfolio.Candidates should have 3–5+ years in strategic marketing, especially in complex B2B environmen

A global software company is looking for a Senior People Business Partner to collaborate with leadership in the Greater London area.The role involves developing talent management programs that align with business goals, addressing employee relations issues, and enhancing organizational design.Candid

A leading tech company in Greater London is seeking an experienced GTM Engineer to lead its most strategic customer engagements. The role involves owning customer outcomes, building relationships with multiple stakeholders, and consulting with executives on GTM strategy.

As a Salesforce GTM Lead, you will be a strategic catalyst for growth, responsible for identifying and capturing net-new business opportunities within the Salesforce ecosystem.

As Senior Manager, Enablement GTM Programs, you will report into the Head of Revenue Enablement and be responsible for designing and delivering high-impact, scalable programs across the full GTM organization. What you’ll do as a Senior Manager, Enablement GTM Programs at Vanta:. Represent the GTM

A leading talent connection firm in London is seeking skilled operators for flexible roles within ambitious startups.You will leverage your unique talents across product marketing, sales, growth marketing, and more, joining a diverse pool of professionals committed to impactful work.Ideal candidates

A leading global financial services firm is seeking a Senior Vice President for its Digital Assets Product Strategy & Commercialisation team in London.The ideal candidate should possess extensive experience in product management within financial services and a deep understanding of digital assets.Re

GTM Enablement – Partnerships Lead to build and manage the global partner enablement strategy.

Pion is seeking a dynamic Head of Product Marketing to drive market strategies for their innovative suite of products.This role involves deep market research, defining go-to-market strategies, and creating compelling external narratives.The ideal candidate will have multi-product marketing experienc

The ideal candidate will own end-to-end recruitment for GTM roles and act as a strategic partner to the leadership team.

Our client is an AI-first GTM (Go-To-Market) systems company founded by experienced revenue leaders. Head of Engineering, GTM Systems. You will own the architecture powering revenue operations, build intelligent agent systems, and lead a team of engineers delivering high-impact GTM infrastructure ac

Three UK is seeking a GTM Planning & Governance Specialist in London to lead the intake process and manage capacity in hybrid environments. Candidates should have experience in GTM operations and strong organizational skills.

Founded in 2017, Obsidian Security was created to close a critical gap: securing the SaaS applications where modern business happens—platforms like Microsoft 365, Salesforce, and hundreds more.Backed by top investors including Greylock, Norwest Venture Partners, and IVP, we’ve built a complete S

We’re looking for a data-driven growth marketer to own and scale our paid acquisition engine.If you love testing, optimising, and turning spend into pipeline.Run experiments, A/B tests & budget scaling.PPC (Google, Meta, LinkedIn essential).B2B SaaS or developer audience experience.Strong analytic

This role is pivotal in developing the GTM strategy and influencing commercial direction, ensuring the organization is equipped to scale efficiently.

A leading software security company in Greater London is seeking a Senior Sales Operations Manager.In this role, you will partner with leadership to drive Go-To-Market efficiency and manage key projects.Ideal candidates should have 4+ years of operational experience in a SaaS environment, possess st

A leading recruitment agency is seeking a GTM Engineer (Clay Specialist) to build and optimise outbound systems. Ideal candidates have over two years of experience in GTM engineering and strong expertise in Clay for automation tasks.

You will be exposed to a broad range of international roles and learn from some of the best GTM and recruiting leaders in the industry. Partner closely with recruiters and mid-level hiring managers to execute creative targeting strategies for high-volume, dynamic GTM roles across the UK and EMEA. Ty