Guest service manager jobs in SheffieldCreate job alerts

About The Role We’re looking for a Junior Kitchen Manager/Sous Chef for our Papa John’s kitchen. Reporting to the Kitchen Manager/Head Chef, you will support the running of the kitchen and support in leading a team of up to 10. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You should have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We would love it if you have worked in Papa John’s previously and achieved your ROC or AROC qualification. However, this is not essential as full training will be provided. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the role We’re looking for a Junior Kitchen Manager to join the Butlin's Buffets Department based in Skegness. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a large team of amazing chefs. As well a stepping up in the Kitchen Managers absence. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Have great leadership skills to support and grow your team, with daily briefings, handle stock controlling and review the presentation of food. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlin’s unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you’ll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. We are looking for individuals with experience in a similar level role with large volume turn around. We can host for 3000 guests per service within our buffet department. So being able to work in a fast paced environment is a must, with good time management and organisational skills. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team, by being able to build and develop relationships with leaders and team on resort. You must have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. This role covers a 5-day working week over 7 days covering 40 hours, including evenings and weekends. This role does not come with onsite accommodation. We are looking for cleaning team members that can provide that extra bit of sparkle to our guest's holidays by helping to keep our resort clean, tidy and pristine. If you think you can go the extra mile for our team and our guests, we'd love to welcome you to the team. We are looking for candidates who: -Can clean of our main venues and toilets which will include the use of electrical and mechanical cleaning equipment (full training will be given) -Handle chemicals to clean venues (full training will be given) -External road cleaning including emptying general waste bins and recycling bins -Movement of furniture to allow for different activities within venues -Cleaning and disinfecting of toilets and changing rooms Normal working hours: Evening shift - 5pm - 2am. Please note that due to lone working and hours required for the role, applicants will need to be over 18 to apply. Start and finish times may vary depending on the break type. If you think you have what it takes to come and be part of our team, we’d love to hear from you. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

We’re Popeyes UK – and we’re here to bring the world’s best fried chicken to the UK with bold flavour, big energy, and serious southern hospitality. We’re growing fast, and we’re looking for an Assistant General Manager who’s ready to step up, lead with passion, and help us become the UK’s most loved chicken brand. What you’ll do: • Help run the restaurant and lead the team to deliver outstanding food and service, • Support your GM in building a winning plan and smashing performance goals, • Be the role model—set the tone, keep standards high, and inspire your team, • Create a warm, inclusive space where everyone feels welcome, • Take the reins when your GM is away—this is your stepping stone to future leadership, • Recruit, develop and retain top talent—you’ll know how to build a dream team, • Achievable bonus scheme, • Fast-track career growth opportunities, • Discounted gym membership & tech scheme, • Free meals on shift + discount when off, • Employee perks platform, • Referral bonus, • All training provided, • Believe great results come from great people, • Are excited by growth and ready to take the next step in your career, • Are passionate about brilliant food, guest experiences, and leading by example, • Know how to balance fun with hard work

We’re Popeyes UK, and we’re on a mission to become the most loved chicken brand in the UK. Our famous Louisiana-style chicken is only as good as the people behind it—and that’s where you come in. As a General Manager, you’ll take charge of your restaurant, leading from the front and inspiring your team to deliver world-class food and unforgettable guest experiences. What you’ll get as a General Manager: • Flexible scheduling for real work-life balance, • Private healthcare, • Achievable bonus – up to 10% of your annual salary, • Free meals on shift + discount when off, • Employee perks & discounts platform, • Career development and progression opportunities, • Full accountability for your restaurant’s performance, • Lead, coach and motivate your team to be their best, • Deliver on sales, budgets, stock and P&L targets, • Ensure food safety, health & safety, and compliance standards are always met, • Build strong development plans and schedule efficiently, • Keep the energy high, the service smooth, and the culture positive, • Proven leadership and people management skills, • A lead-from-the-front attitude and vibrant work ethic, • Experience with financial controls, inventory, and reporting, • A focus on guest experience and team engagement

Ready to lead a team and bring the heat? At Popeyes, we’re serving up legendary Louisiana-style chicken with a side of southern hospitality—and we need passionate Shift Managers to help us deliver it right, every time. What’s life like at Popeyes? It’s fast, fun, and full of flavour. As a Shift Manager, you’ll be at the heart of the action—leading the team, serving our iconic food, and making sure every guest leaves with a smile. Your day-to-day will include: • Leading the team during shifts to deliver great food and service, • Running daily pre-shift briefings and setting clear priorities, • Motivating, coaching, and training team members, • Managing food safety, health & safety, and audit standards, • Being accountable for the smooth running of your shift, • Flexible schedules that work around you, • Hourly rate of £12.75, increasing to £13.25 with £0.50 premium when acting as Duty Manager, • Free meals on shift + access to employee discounts, • Bonus scheme to boost your earnings, • Clear career progression paths, • Paid training and full uniform provided, • Cycle to Work & Tech Schemes, • Gym discounts, • A lead-from-the-front attitude with a fun, vibrant work ethic, • Previous management or supervisory experience, • Confidence with compliance and safety standards

As front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences. Helping your team feel seen, supported, and proud of what they do. Have experience in managing labour and rotas, and unders

Are you the kind of person who builds genuine relationships, thinks strategically about what customers actually need, and gets real satisfaction from helping businesses thrive? Airship / Toggle has an exciting Strategic Account Manager opportunity! Location: Hybrid – Sheffield, S2 5QX (4 days in the office) or London (Remote) Hours: 37.5 hours a week Base Salary: £28,000–£38,000 depending on experience and location. London-based roles attract a weighting to reflect cost of living. About Us: Airship/Toggle is a leading hospitality SaaS company on a mission to help our customers deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence - where every team member takes ownership, makes an impact, and contributes to the success of our customers. We're also an AI-first team. We believe the best people are the ones who embrace new tools and actively look for smarter, faster ways to do great work - and we invest in making that possible. Strategic Account Manager – The Role: We're looking for a Strategic Account Manager to be the trusted face of Airship for our most valuable Plus and Expert tier customers. This isn’t a typical account management role — you’re not just keeping customers happy, you’re becoming a trusted partner to their team. You'll build deep, long-term relationships with senior stakeholders, help them unlock maximum value from Airship and Toggle, and work hand-in-hand with our Commercial Account Managers to drive growth. This is a role for someone who is naturally curious, relationship-driven, and excited about using AI tools to work smarter — thinking bigger and delivering more for every customer they touch. Strategic Account Manager – What you’ll do • Serve as the primary point of contact for a portfolio of Plus and Expert tier customers, building trust-based relationships with key stakeholders from day-to-day users to senior decision makers, • Develop and maintain tailored success plans for each customer aligned to their business goals, proactively sharing product updates, best practices and new features, • Identify early signs of disengagement or risk and take proactive action to address them before they escalate, • Work closely with Commercial Account Managers to identify upsell and cross-sell opportunities and pass qualified opportunities in a timely manner, • Serve as the voice of customers internally, sharing insights with Product, Support and Marketing to inform decisions, • Actively apply AI tools to improve the quality and efficiency of your customer work and help shape how we use AI as a team Strategic Account Manager – About you: • A proven relationship builder with demonstrable experience managing senior-level client relationships in a B2B context, • A strategic thinker who deeply understands customer business needs and can connect their goals to our product capabilities, • An exceptional communicator, confident presenting to senior stakeholders and training users, • Proactive and solution-oriented, pre-empting problems rather than waiting for them to arise, • Highly organised with the ability to manage multiple high-priority accounts with structured cadences and consistent follow-through, • AI-curious and proactive, exploring new tools and finding ways to work smarter without needing to be shown Benefits: • 33 Days Holiday (incl. bank holidays) - increases with length of service, • An extra day off for your birthday, • Buy and sell holidays, • Flexible hybrid working, • Vitality Health Insurance, • Company pension scheme, • Cycle to work scheme, • Electric car scheme - salary sacrifice, • 2 paid volunteering days, • Access to counselling and advice via our EAP, • Free fruit, cereal, yoghurts and refreshments in the office Ready to apply? If you’re ready to build deep relationships with some of the UK's best hospitality businesses, drive real impact across a premium portfolio, and bring an AI-first mindset to everything you do — we'd love to hear from you! We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds. The successful candidate will need to have the right to work in the UK. Please note that we are unable to provide sponsorship for this role

Are you a commercially sharp professional ready to own customer relationships and drive growth? Airship / Toggle has an exciting Commercial Account Manager opportunity! Location: Hybrid – Sheffield, S2 5QX (4 days in the office) Or London (Remote) - Occasional Travel to Client sites required Hours: 37.5 hours a week Base Salary: £28,000–£38,000 depending on experience and location. London-based roles attract a weighting to reflect cost of living About Us: Airship/Toggle is a leading hospitality SaaS company on a mission to help our customers deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence - where every team member takes ownership, makes an impact, and contributes to the success of our customers. We're also an AI-first team. We believe the best people are the ones who embrace new tools and actively look for smarter, faster ways to do great work - and we invest in making that possible. Commercial Account Manager – The Role: We're looking for a Commercial Account Manager to join our growing Customer Success team and take ownership of the commercial relationships across a portfolio of Airship and Toggle customers. You'll be responsible for renewals, upsells, and keeping customers invested in their partnership with us - while working closely with the wider team to ensure they're getting real value from our platforms. This is a role for someone who is naturally curious, commercially minded, and excited about the opportunity to use AI tools to work smarter - not just harder. Commercial Account Manager – What you’ll do: • Own and manage the full renewal cycle for your customer portfolio, identifying risks early and developing mitigation strategies, • Negotiate commercial terms confidently while balancing customer needs with business objectives, • Proactively identify and convert upsell and cross-sell opportunities through tailored proposals - Maintain accurate pipeline visibility in Pipedrive and report regularly on ARR, NRR, churn risk, and expansion revenue, • Actively seek out and apply AI tools to improve efficiency and move faster without sacrificing quality Commercial Account Manager –You: • Demonstrable experience in account management, sales, or commercially-focused customer success, • Confident negotiator comfortable discussing contract renewals and commercial terms, • Excellent communicator with strong written and verbal skills and the ability to build rapport quickly, • Highly organised with the ability to manage a large portfolio and prioritise competing demands - AI-curious and proactive, actively exploring new tools to work smarter Benefits: • 33 Days Holiday (incl. bank holidays) - increases with length of service, • An extra day off for your birthday, • Buy and sell holidays, • Flexible hybrid working, • Vitality Health Insurance, • Company pension scheme, • Cycle to work scheme, • Electric car scheme - salary sacrifice, • 2 paid volunteering days, • Access to counselling and advice via our EAP, • Free fruit, cereal, yoghurts and refreshments in the office Ready to apply? If you’re ready to own commercial relationships, drive real growth, and bring an AI-first mindset to everything you do - we'd love to hear from you! We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds. The successful candidate will need to have the right to work in the UK. Please note that we are unable to provide sponsorship for this role

Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Support the running of our day to day Front Office, leading and inspiring our receptionists to

Residential Team Leader - Children's Services. We are seeking a dynamic and compassionate Residential Team Leader to join our Children’s Services team. Previous experience in a supervisory or leadership role within children’s residential services.

Reporting to the General Manager and Sales Managers, you will play a key role in driving new business development and nurturing existing client accounts. Assistant Sales and Marketing Manager – Japanese Speaking. We placed a fantastic candidate with them last year, and thanks to continued growth,

The Sales Assistant will engage directly with customers to provide outstanding service, support sales initiatives, and drive revenue growth. Strong customer service orientation, with a passion for assisting and engaging with people.

Sales administration, customer service, CRM, interiors, construction, design, or property experience would be useful, but attitude and reliability are more important. We are a specialist business with a strong reputation for quality, technical expertise, and personal service.

Monday to Friday, 12:30 – 21:30.Join a Growing Food Production Team in Taunton.If you've got production experience and enjoy leading from the front, this could be the perfect next step for you.Leading and supervising a team of production operatives to hit daily targets.Ensuring products are finish

As Scheduling Team Leader, you will oversee the day-to-day scheduling and administration of reactive and/or planned repairs services, ensuring performance and customer service targets are consistently met. Here at Howells, we are working with a leading property services contractor to recruit an expe

We're the UK's biggest home cleaning service.

At Kittens Lane, we are looking for a Cleaner who will play a vital role in maintaining high standards of cleanliness throughout the service. Undertake additional cleaning duties as required by the Service Manag.

Our London based client has entry-level sales and customer service opportunities available, ideal for candidates both with and without experience. Provide customers with genuine sales advice and fantastic customer service.

Mobile Cleaner Required - Norfolk Area We are looking for a reliable and hardworking Mobile Cleaner to cover sites across the Norfolk area.This role is ideal for someone who can work independently, is flexible, and takes pride in maintaining high cleaning standards.A company van or car will be prov

Sevenoaks School is currently seeking to appoint a Boarding House Cleaner - Flexible (Part-time, all year round).We are looking for someone who is reliable and flexible to join the cleaning team.Previous cleaning experience is preferred but not essential.The successful candidate must be wi

Are you reliable, proactive and committed to making a difference?.Do you take pride in creating safe, clean and welcoming environments? If so, they’d love you to join their Estates and Facilities team at The Specialist Trust.A registered charitable trust supporting children and young adults with s

Location: HMP Albany, 55 Parkhurst Rd, Newport.Contract: Permanent - 39hrs per week - Mon-Fri (1 weekend per month).We are seeking a dedicated Cleaning Operative to join our team at HMP Albany, a Category B, adult, male prison.Join a team that is more than just a group of colleagues - we work MONDAY

Based in London, our client is one of the countries leading Sales, Customer Service and Marketing companies with the UK.

Part Time- 4:30pm-7:30pm Monday-Friday.We are currently looking for a.General cleaning duties including sweeping, mopping, vacuuming, and dusting.Cleaning toilets, kitchens, and communal areas.Emptying bins and disposing of waste correctly.Replenishing cleaning supplies and consumables.Following hea

Cleaning manager offices and training rooms.

Our client is a housing and care provider in Bedford.Bedford Charter House, their residential care home.They offer flexibility with working patterns however the role would be required to work one weekend in three.This is a role that will include all aspects cleaning of the care home.This is a vital

Then this job opportunity is for you!.D Express Solutions is One of the UKs top performing Sales and Customer engagement companies across London.Due to continued growth with expansion now taking place across the whole of London and into Europe we are recruiting motivated individuals to join our fa

Dialogue Ambassadors is looking for ambitious individuals to learn all aspects of our business, including marketing, customer service, and administration, with the opportunity to progress to Team Leader.

Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.

An opportunity is available for an experienced.This is a practical, site-based leadership role suited to someone who enjoys working outdoors, taking ownership of daily operations, and guiding a team to deliver safe and efficient results.Youll be responsible for organising on-site activities, ensurin

Start Date: ASAP Due to this role being an immediate start the successful candidate must hold an enhanced DBS on the update service.

Front of House Receptionist & School Administrator - Brent Location: Brent, North West London Salary: £110-£130 per day (PAYE, dependent on experience) Contract: Full-time, Long-term Start Date: ASAP About SANZA Teaching Agency SANZA Teaching Agency are a specialist education recru

Temporary School Administrator - Are you passionate about supporting education and making a positive impact in a school environment? Our client, a vibrant school in North Tyneside, is on the lookout for a dedicated School Administrator to join their team on a temporary basis.If you

Hamilton Barber are delighted to be supporting a growing metals and recycling business to recruit a driven and adaptable Trainee Sales & Trading Assistant to join their expanding team.The company is really forward thinking and looking for attitude and aptitude rather than experience.This is a fantas

Receptionist / Administrator - Southampton Salary: c£27,000pa dependant on experience + excellent benefits Hours: Monday - Friday 8am - 4pm pr 9am - 5pm - Office based Our client, a leading organisation in their sector and a values-driven employer of choice, is seeking a professional, perso

Then this job opportunity is for you!.D Express Solutions is One of the UKs top performing Sales and Customer engagement companies across London.Due to continued growth with expansion now taking place across the whole of London and into Europe we are recruiting motivated individuals to join our fa

Advise and consult with the appropriate Team Manager & Service Manager on expenditure for community care services which exceed current guidelines. Prioritise and allocate work to appropriate staff based on the complexity and urgency of a service request. To utilise the resources of the whole team an

Ives Recruitment Solutions are delighted to be working with this established organisation who pride themselves on integrity, collaboration and offering an extremely professional service to their clients. They are looking for a Team Leader to work within their Business Services Department.

Thrive Group are delighted to be working with our client in Chippenham who are actively looking to recruit a.Reporting to Warehouse Supervisor in a fast-paced environment distribution environment.Picking, loading, and stacking boxes as well as putting away heavy items using a mobile scanner and pall

Based at our Rotherham site, youll be part of a close-knit team focused on delivering high-quality results and excellent service.

Assisting the warehouse manager and team with all aspects of warehouse operations.

Strong customer service skills.

End of shift reporting to Department Team Manager.

Ongoing Work - Flexible Hours - Weekly Pay - DBS Required.A reputable recruitment agency is currently seeking experienced DBS Cleaners to work across sites in and around Dudley.SHIFT PATTERNS (FLEXIBLE OPTIONS).Monday to Friday ongoing work available (some sites may offer extended opportunities).Ove

Our client places people at the heart of everything they do and prides themselves on creating a fun and inclusive working environment.They genuinely value every team member, regularly host free staff events throughout the year, and have even empowered employees to shape the company's core values.The