Trabajos head of customer experience en BromleyCrear alertas

GROUP HEAD OF MARKETING | GLOBAL MEDTECH Access to South London x 2/3 days per week…. A role for a marketing leader who wants to make a real impact. An exciting, confidential opportunity for an experienced marketing leader to take ownership of a global marketing function within an international medical technology business. This isn’t a role where you’ll simply inherit a marketing plan and manage the day-to-day. You’ll have the opportunity to shape the strategy, influence product development, build market positioning, lead a team and directly support international commercial growth. If you’re a marketer who thrives on global growth, product innovation, go-to-market strategy, leadership and commercial impact, this could be one worth exploring. Base salary £(phone number removed)k Company bonus and benefits. ━━━━━━━━━━━━━━━━━━ THE OPPORTUNITY As Group Head of Marketing, you’ll sit at the heart of the commercial and product strategy. You’ll work closely with senior leadership, Product Management, Sales and Clinical teams to answer some important questions: → How do we position our products? → How do we differentiate in competitive markets? → How do we successfully launch new products globally? → How do we turn customer insight into better marketing and better products? → How do we strengthen our brand and market presence? You’ll then have the responsibility and autonomy to turn those answers into action. ━━━━━━━━━━━━━━━━━━ WHAT YOU’LL OWN • Global marketing strategy and communications • Product positioning, messaging and value propositions • Global product launches and go-to-market strategies • Marketing campaigns designed to drive awareness, engagement and sales • International events and exhibitions • Digital marketing, website, SEO, social media and content • Customer insight and market intelligence • Marketing across direct and distributor-led markets • Brand development and positioning • Marketing input into new product development • Marketing budget and external agency relationships • Campaign performance, analytics and optimisation • Leadership and development of the Marketing Team In short: you’ll have ownership from strategy through to execution. ━━━━━━━━━━━━━━━━━━ WHO WILL THRIVE HERE? We are particularly interested in speaking with marketing leaders who have: • Strong global medical device marketing experience • A track record of successful international product launches • Excellent product marketing and go-to-market experience • Experience working within regulated medical device environments • Leadership experience and a passion for developing people • Strong commercial and analytical thinking • The confidence to influence at senior and C-Suite level Experience across respiratory and/or neonatal markets would be particularly relevant. A CIM qualification, Master’s degree or previous medical device/pharma sales experience would also be advantageous. ━━━━━━━━━━━━━━━━━━ WHY THIS ROLE? Because you won’t just be managing marketing. You’ll be helping define how an international MedTech business is positioned, how its products are brought to market and how customers around the world understand the value of its solutions. There’s genuine scope to influence global markets, shape product launches, contribute to product development, build a high-performing team and drive measurable commercial impact. The combination of strategy, leadership, product and commercial influence makes this a particularly interesting opportunity for an ambitious MedTech marketing professional. ━━━━━━━━━━━━━━━━━━ INTERESTED? If you’re an experienced MedTech marketing leader considering your next move, we would be very happy to have a confidential conversation. Even if you’re not actively looking, this is the kind of opportunity that may be worth a conversation. Apply through the link

Working hours/days and pay: \n \n • TBC, From 4.30 or 5.00 am Monday to Thursday 32 hours \n • You will not have to ever work on weekends and Bank Holidays \n • Competitive rate of pay £13.85 per hour \n • Performance related monthly BONUS scheme \n Overview of business and role: \n \n We are the leading office fruit delivery company in the UK. Established in 2006, we have rapidly built a stable client base of over 2000 office-based companies, from numerous different markets such as Banking, Media, IT, Recruitment, Retail, Legal and many more. Our head office and packhouse currently is based in Croydon, CR0, where this position would be based. \n \n We are seeking a well-presented and polite van driver who enjoys working in a stable, customer-facing environment. You will be carrying out deliveries of fruit baskets to specific locations in London. \n \n We pride ourselves on excellent customer service and great handling of sensitive products. \n \n Key requirements for this role: \n \n • Two years’ experience in multi-drop deliveries \n • Good road knowledge of London and surrounding areas is key \n • Early start every day - around 4.30am depends on the route \n • Experience in great customer service \n • Politeness and calmness when driving and in front of clients \n • Driving license (no more than 3 points) \n • No driving disqualifications within the last 10 years \n • Positive "can do" attitude is essential \n Benefits of working for us: \n • Competitive rate of pay £13.85 per hour and bonus scheme \n • You will be driving a new van in excellent condition \n • You are allowed to take some fruit home each day \n • Even though you start early, you will finish quite early in the day \n • Friendly work environment in a successful and growing company \n • Permanent and stable position \n • We operate an ongoing, tree-planting programme in Malawi (where deforestation is a big problem): for each basket we deliver to a client, we plant 1 fruit tree. By working for us you will be helping the world environment \n \n As part of the recruitment process a background check to verify your identity and a criminal record check will be carried out by an authorised third party. This may be started part way through the recruitment process.

Wewill keep track of all the vacancies you view during each visit to the website so that you can apply for more than one vacancy at atime. Head Of Building Services Our recruitment colleagues at Next Chapter Talent are seeking an experienced and strategically minded Building Services Manager to lead the building engineering and technical services function across a diverse residential and commercial property portfolio. This senior leadership role is responsible for the strategic oversight, governance and delivery of major works, capital investment, lifecycle programmes and statutory compliance. You will lead a multidisciplinary Building Services Team comprising Surveyors, Engineers, Technical Specialists and support staff, acting as the organisations principal technical authority. Reporting to the Director of Property, you will work closely with senior leadership and colleagues across Property Management, Legal, Insurance, Health & Safety and other corporate functions. The role offers an excellent opportunity to influence asset value, regulatory compliance, capital investment and service quality. • Leadership & Team Management, • Provide strategic and operational leadership to the Building Services Team, setting objectives, KPIs and performance standards., • Drive accountability, professional development, technical excellence, innovation and best practice., • Provide expert technical advice across the wider organisation., • Major Works & Asset Management, • Lead the planning, validation and delivery of major works and capital investment programmes., • Develop and maintain 10-year CAPEX and lifecycle plans, prioritising investment, lifecycle costs and risk., • Oversee the scoping, specification, costing, procurement and delivery of major works and refurbishment projects., • Act as the senior escalation point for complex, high-value projects, including variations, disputes and stakeholder issues., • Chair Major Works review meetings, monitoring progress, risks, budgets and programme delivery., • Procurement & Commercial Management, • Develop and implement procurement and tendering strategies., • Oversee the selection, appointment and performance of contractors, consultants and professional advisers., • Ensure procurement and project delivery comply with governance, statutory requirements and industry best practice., • Monitor budgets, costs, variations, contractual performance and value for money., • Technical & Statutory Compliance, • Provide strategic oversight of statutory compliance programmes, including gas safety (CP12), electrical testing, water hygiene and asbestos management., • Ensure inspections, certification and compliance documentation are current, effectively managed and auditable., • Work with Health & Safety colleagues to manage technical risks, particularly within high-risk and high-rise buildings., • Monitor regulatory and industry developments and advise senior leadership., • Stakeholder & Resident Engagement, • Ensure effective communication with residents and stakeholders throughout major works., • Oversee Section 20 consultation processes and ensure statutory requirements are met., • Support Resident Association meetings and explain proposed works clearly and professionally., • Present major projects, technical reports, risks and investment proposals to senior management, committees and the Company Board., • Work with the Head of Residential Property and Area Offices to ensure effective integration of technical and property management services., • Legal & Dispute Support, • Provide expert technical advice and evidence for legal proceedings, including First-tier Tribunal (FTT) and court cases., • Prepare technical reports, witness statements and supporting documentation., • Represent the organisation at hearings where required and act as a technical subject matter expert., • Quality & Performance, • Monitor internal teams, contractors and consultants against agreed standards, service levels and contractual obligations., • Drive continuous improvement in project delivery, quality, efficiency and cost control., • Provide technical guidance on construction, maintenance, defects and building-related issues., • Work with Insurance on claims relating to building defects and works., • Ensure residential property management teams maintain appropriate standards in relation to building works., • Emergency Response, • Act as an authorised decision-maker for out-of-hours emergency building works., • Provide senior escalation support for urgent building-related issues, ensuring risks are assessed and action taken promptly. Essential requirements:, • MRICS qualification is required., • Significant experience in building services, building surveying, engineering, property or a related discipline., • Proven experience leading and developing multidisciplinary technical teams., • Strong experience managing major works, refurbishment and capital investment programmes., • Excellent knowledge of building-related statutory compliance, health & safety and regulatory requirements., • Experience of procurement, tendering, contractor management and commercial governance., • Strong financial and commercial awareness, including significant project budgets., • Experience managing complex stakeholders, including residents, contractors, consultants and senior management., • Excellent written and verbal communication skills, with the ability to present complex technical information clearly., • Strong judgement, decision-making and problem-solving skills, operating confidently at strategic and operational levels., • Experience of disputes, legal proceedings or First-tier Tribunal matters would be advantageous. You will be a confident, credible and commercially aware technical leader who can balance technical excellence, regulatory compliance, asset protection, cost control and customer service. You will be comfortable taking ownership of complex issues, challenging poor performance, managing competing priorities and providing clear advice to senior stakeholders. A proactive, solutions-focused approach and the ability to lead teams and programmes to deliver measurable improvements are essential. • PROFESSIONAL QUALIFICATIONS: MRICS/MCIOB/, • SECTION 20/BUILDING SURVEYING/PROPERTY MANAGEMENT/TECHNICAL SERVICES MANAGEMENT, • £80,000 - £105,000 per annum, • New Addington, Surrey, • Permanent, full-time, • On-site #J-18808-Ljbffr

We're recruiting confidentially for a growing fresh produce business seeking an experienced Technical Manager to support its Head of Technical and play a key role across customer, site, and compliance functions. Sidcup £50,000 - £55,000 DOE Monday-Friday, 8am-5pm (flexibility required) • Established and fast-moving fresh produce operation, • Exposure to retail customers and supplier networks, • Strong technical team with clear progression opportunities, • Key role influencing food safety culture and compliance, • Manage product specifications and customer platforms, • Maintain temporary spec trackers and due diligence systems, • Investigate complaints and non-conformances, driving resolution, • Support QC and deputise in absence of Quality Manager, • Conduct supplier and third-party packing site visits, • Maintain technical documentation and approve labelling, • Lead internal audits and ensure GMP compliance, • Manage policy and procedure updates for food safety and quality, • Lead HACCP team and support BRCGS and Red Tractor standards, • Deliver training, maintain records, and lead SMM reporting, • Host external audits (BRCGS, RT, LEAF), • Drive food safety culture across site, • Fresh produce experience essential (fruit & veg), • Strong knowledge of BRCGS, HACCP Level 3, QMS, • Experience with retail customers and specifications, • Confident communicator with strong organisation skills, • IT proficient (Excel, Word, Outlook, PowerPoint), • Full UK driving licence required, • Spanish language skills desirable Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status #J-18808-Ljbffr

Overview As Engineering Manager (AI) within Advanced Analytics (DA3) in the Chief Data & AI Office at Allianz Partners, you will manage our AI engineering teams: engineers who build agent-based AI services and conversational/voice AI systems that integrate with our digital insurance products. The remit covers two delivery surfaces: agent-based AI services consumed by domain teams via API (and conforming to Core Backend client libraries / API conventions where applicable), and voice/conversational AI experiences for customer-facing and operational use cases. You will own people management, performance, hiring, resourcing, and delivery leadership. Technical decisions stay with the senior engineers and technical leads in each team. Your role is to build the people structure, capacity, and ways of working that let those engineers ship applied AI into production. You'll partner with peer Engineering Managers on cross-team dependencies, with the AI Governance Review forum on AI compliance and ethics review, and with the Head of AI Platform & Engineering (HoP&E) as CAB chair on AI service change windows. Key Responsibilities • Manage and grow the AI teams: hiring, onboarding, performance management, career development, and 1:1s for ML/AI engineers, computational linguists, conversational AI engineers, and AI specialists embedded with delivery teams., • Capacity-balance engineers across the agent and voice surfaces in response to demand from domain teams; coordinate with senior leadership on team sizing and skill mix., • Coordinate the embedded-AI-specialist model with the backend Engineering Manager: agree how specialists join domain delivery, how their performance is reviewed, and how their work is balanced between embedded delivery and central capability building., • Coach and develop the technical leads in both teams: support them as authorities on prompt engineering, agent design, NLU/NLP, and voice flow design while keeping standards consistent., • Work with the AI Governance Review forum (the dedicated AI-ethics body in the hub operating model) on AI compliance reviews: model choices, data handling, bias review, and compliance attestations., • Coordinate change windows for AI service rollouts through the HoP&E-chaired CAB; feed the change calendar to the Run & Change service layer., • Help balance the agent and voice roadmaps: ensure investment is staged correctly across each surface and the hybrid use cases that span both., • Coordinate with backend leadership on how AI services are consumed in production., • Coordinate with frontend leadership on AI-driven UX patterns., • Work with delivery leads on ceremonies, cross-team planning, and continuous improvement of delivery flow., • Run hiring loops: design interview rubrics for ML/AI engineers, computational linguists, conversational AI engineers, and embedded AI specialists aligned with the team's applied-AI delivery model. Required Experience And Skills • 8+ years engineering experience with at least 3 years in a people-management role leading applied AI, ML, or conversational AI delivery teams., • Track record managing 6 to 15 engineers across at least two distinct teams or specialisations (e.g., ML engineering and conversational/voice AI)., • Strong technical literacy in the AI stack, enough to mentor and challenge but not to override technical leads:, • LLM-based agent systems: prompt engineering, agent design patterns, evaluation, retrieval augmentation., • Voice and conversational AI platforms: NLU/NLP system design, speech pipeline integration, dialogue management., • Production deployment of AI services on Kubernetes: API design, observability, latency and cost control., • Embedded-specialist delivery models: placing specialists into product teams without losing central capability ownership., • Experience running structured hiring at scale for AI roles: rubric-based interviews, calibration, and onboarding programmes., • Experience with formal performance management cycles, career frameworks, and compensation calibration., • Comfortable working with formal AI governance and ethics review processes; familiarity with AI compliance requirements in regulated industries., • Demonstrated ability to coordinate across organisational boundaries: peer Engineering Managers, governance, backend and frontend delivery teams, and external vendors. Ways of Working • Leads through coaching, not directing: defers technical authority to senior engineers and technical leads., • Comfortable in agile, iterative delivery environments with a clear bias for unblocking the team over centralising decisions., • Pragmatic about applied AI: focused on shipping AI capabilities into production for measurable business outcomes, not on research for its own sake., • Clear communicator across global, cross-functional stakeholders; able to translate AI capability and reliability into business impact for non-technical audiences., • Pragmatic adopter of AI-assisted developer tools (e.g., GitHub Copilot, Claude Code) and supports the team in integrating them into daily delivery. Nice to Have • Experience leading distributed AI delivery teams., • Background in voice or conversational AI at production scale (IVR replacement, contact-centre automation, voice-first product experiences)., • Experience operating an embedded-specialist model alongside a central capability team., • Experience with AI governance frameworks: model cards, bias audits, regulatory attestations., • Insurance or financial services domain familiarity (claims, policy, payments)., • Experience in regulated industries (insurance, finance, healthcare) where compliance, audit, and access control are part of standard delivery practice. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow. Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘s company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group. #J-18808-Ljbffr

PLEASE NOTE: This role is based in our Bromley office 5 days a weeks. Please only apply if you are able to travel to and work from Bromley. We are looking for an experienced and commercially minded Finance Manager to join our growing EdTech business. This is an excellent opportunity for a qualified finance professional who is looking to take on a broad, hands-on finance role with responsibility for management reporting, budgeting, forecasting, financial modelling and the day-to-day management of the finance function. Working closely with the senior leadership team, you will provide accurate and timely financial information, analysis and commercial insight to support effective decision-making across the business. You will also play an important role in developing the company's financial reporting, systems and controls as the business continues to grow. Oversee the production of accurate and timely monthly management information, including departmental analysis and variance analysis against budget and forecast. Produce the monthly Management Accounts pack commentary and analysis to support business decision-making to the senior leadership team. Manage, support and develop the finance team, ensuring deadlines are met and maintaining high standards across the finance function. Maintain and develop the company's financial model, including budgets, forecasts and key underlying assumptions. Lead the annual budgeting process and regularly update forecasts to reflect changes in business performance and expectations. Develop and maintain KPI reporting to improve commercial awareness and financial accountability across departments. Work closely with departmental managers to understand financial performance, investigate variances and provide appropriate financial support and challenge. Ensure appropriate financial controls, systems, policies and procedures are maintained and continually improved as the business grows. Ensure the company meets its tax compliance and statutory reporting obligations and support the year-end audit process. Work closely with the sales and tenders teams, providing financial analysis and support around pricing decisions to help maximise revenue while protecting margins. Support the monitoring and analysis of SaaS revenues, recurring income, customer contracts and other key commercial metrics. Provide financial analysis and modelling to support business cases, investment decisions and other projects as required. Identify opportunities to improve the efficiency and effectiveness of finance processes and reporting. Lead the annual audit process, liaising with the external auditors and ensuring the audit prep file is complete and accurate ahead of the audit start date. Supporting them throughout with any information they may need. Undertake other finance-related projects and analysis as required by the senior leadership team. ACA, ACCA or CIMA qualified. Ideally at least 3 years' post-qualified experience. Practice-trained candidates looking to move into industry will be considered, particularly where they can demonstrate strong commercial awareness and management accounting experience. Previous industry experience would be advantageous, particularly within a technology, software, SaaS or other fast-growing business. Strong management accounting, budgeting, forecasting and financial analysis skills. Good understanding of financial controls, statutory reporting and the year-end audit process. Strong commercial awareness with the ability to understand the financial impact of operational and commercial decisions. An understanding of SaaS, recurring revenue models, software development and R&D would be advantageous. Strong leadership and people-management skills with the ability to support, develop and motivate a finance team. Comfortable working in a hands-on environment and willing to become involved in the detail when required. Excellent communication skills with the confidence to work with and challenge stakeholders across the business. Advanced Excel skills and strong financial modelling capabilities. Experience of Sage Intacct and/or Dynamics 365 would be advantageous but is not essential. You will need to be a proactive and commercially minded finance professional who enjoys combining detailed financial analysis with the broader commercial needs of the business. You will need to be comfortable working in a growing organisation where priorities can change quickly and will have the ability to balance strong financial control with a practical and commercially focused approach. This role offers significant exposure to senior management and provides an excellent opportunity for someone looking to broaden their experience and develop towards a future Head of Finance position. Bromcom is an equal opportunities employer. #J-18808-Ljbffr

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Excelcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Excelcare Payroll Business Partner – £31,000 We have an opportunity for a self-motivated and enthusiastic Payroll Business Partner to be based at our Support Office in Bromley, Kent. Excelcare are a privately owned care provider with 30 care homes, a homecare division, a supported housing business and a number of smaller operating companies. We pay up to 3,000 employees monthly. As Payroll Business Partner you would be reporting to the Head of Payroll, working with an experienced and well-established team to provide and maintain an efficient and accurate day-to-day payroll support function. It as an exciting time of change moving towards digitalising our systems and processes so you would be part of that journey too. About the role: • Manage and process monthly and bi-weekly payroll cycles, ensuring accuracy and timeliness., • Ensure compliance with HMRC regulations, including tax and National Insurance contributions, pensions, statutory payments and the submission of PAYE and Real Time Information filings., • Record and maintain precise payroll records. Calculating and process payments, deductions, pensions, and benefits, ensuring they are accurately reflected on employees' payslips., • Processing timesheets, entering the data and deal with payroll queries efficiently and accurately., • Collaborate with HR to ensure payroll is processed in alignment with new starter information and company procedures., • Stay updated on changes to payroll legislation and HMRC guidelines., • Assist with audits and year-end processes, including P11Ds, bonus payments and annual salary reviews. About you: • Minimum of 2 years’ experience in a similar role., • A professional, proactive approach with a strong focus on customer service and team collaboration., • Willingness to embrace change as we move toward digitalisation., • Proficient in managing payroll systems; experience with Flexi Pay is desirable., • High level of attention to detail and accuracy., • Highly numerate., • Excellent organisational and time management skills, with the ability to manage multiple priorities and meet deadlines, • Strong communication skills (both written and verbal) for liaising with employees and management., • Ability to work independently and as part of a team., • Proven experience in payroll administration ideally within a UK-based organisation., • Strong knowledge of UK payroll and benefits legislation, including PAYE, National Insurance, pension schemes, and taxation., • Ability to handle sensitive information with discretion and confidentiality. What we offer in return for your hard work: • Refer a Friend Scheme rewarding £500 for every person you refer*, • DBS certificate paid by Excelcare*, • Funded qualifications via the apprenticeship programme (where required), • Contributory pension, • Annual pay reviews, • Discretionary annual bonus, • This is a busy role with a great opportunity to learn more and develop knowledge and skillset. *T’s and C’s apply If you are interested to find out more, please apply online today – we look forward to hearing from you. • Associate, • Full-time, • Health Care Provider and Finance, • Hospitals and Health Care Referrals increase your chances of interviewing at Excelcare by 2x Get notified about new Payroll Specialist jobs in Bromley, England, United Kingdom. London, England, United Kingdom 2 days ago Kingston Upon Thames, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Staines-Upon-Thames, England, United Kingdom 4 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago Grays, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 day ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Surrey, England, United Kingdom 10 months ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 5 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 4 days ago Wembley, England, United Kingdom 1 month ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 day ago London, England, United Kingdom 2 months ago London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Our client is a global, leading specialist for intelligent drive technology and systems as well as tailor‑made services. They are looking for a Electrical Support Engineer to join their growing team. The client offers excellent career progression and development, and the ideal candidate will have. Permanent £50,000 - £65,000 (dependent on experience) Monday – Thursday, 08:30am - 16:30pm, Friday 08:30am – 15:30pm Croydon • Manage Electrical tasks, testing protocols and issues in conjunction with the Senior Mech Eng and Head of Eng, • Conform to, own, develop and manage the Job Pack system for all electrically biased Job Packs, • Own and manage electrically biased Concessions & Engineering Changes (ECs), • Own the creation, review, development, certification and management of electrically biased BoMs, • Own the management of all electrically biased data, manuals, drawings, information, etc, • Determine, design/ select and reverse engineer electrical components, systems and test equipment, • Carry out electrically biased investigations, analyses, research and assessments to support NCRs, customer complaints, warranty claims, fault diagnosis, casualties, overhaul activities, creation of COIs, method statements, manuals, work instructions, RAMS, etc., • Experienced engineer with a minimum HNC/HND qualification (or equivalent) in an electrical / electronics / avionics (electrically biased) engineering discipline, • Design experience and a good balance of general design engineering, reverse engineering, • Working knowledge and grasp of electrical fundamentals, principles and their application to products, fault diagnosis, analyses and design, • Annual Bonus & 25 Days Holiday (pro rata on year of joining), • Car Allowance, • Pensions 3% EE and 6% ER, • Life Assurance & Salary/Bonus Sacrifice, • Private Health Care & Dental Health Care #J-18808-Ljbffr

37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Competitive Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here’s the exciting bit… A day includes: • Manage the end-to-end delivery of multi-channel CRM campaigns using Adobe Campaign to design and build emails, push notifications and SMS, • Day to day production and delivery of communications including initial briefs, targeting and data selection, programming campaigns, and sharing results back with team Development and analysis of test and learn strategies to optimise communications effective, • Support CRM managers to become more effective in their CRM campaigns with a strong focus on understanding the customer content optimisation and highly targeted data for activating CRM campaigns, • Managing the scheduling and deployment of campaigns and member programmes across members and non-members, • Sees every interaction with the customer as an opportunity to brighten their day, • Discover new ways to work that put a smile on our customers and team members faces, making every shopping experience delightful, • Be ‘The Best You’ using positive language and behaviours with customers and team members, • Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform, • Actively developing your ability to use AI effectively and think critically about outputs, • Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion, • Ideally 2+ years of relevant CRM experience, • Significant and relevant experience of using Adobe Campaign is key to this role, • Familiar with SQL, HTML and Java Script, • Ability to organise, analyse and evaluate campaign metrics and translate these into useful insight, • Committed to join in, have some fun and celebrate everyone’s hard work, • Builds great working relationships based on trust, respect and considers other’s needs, • Regularly asks for feedback and uses it to improve and grow, • Breaks down problems into smaller, manageable steps for easier resolution, • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support, • Come and be part of something special! For information on how we manage and store your data please go to privacy-policy/ #J-18808-Ljbffr

Job Title: Assistant Branch Manager. Location : Croydon Hours : Full Time 40 hours As an Assistant Branch Manager, you play a pivotal role in ensuring the efficient and profitable functioning of our branch with a primary focus on delivering exceptional customer service. You will lead a dynamic team and collaborate closely with various departments to achieve organizational goals. Benefits : 30 days holiday (including bank holidays) Free onsite parking Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Main Duties: · Identify and convert sales opportunities, motivate the team in upselling incremental products and explore new business opportunities and partnerships through market research and competitor analysis · Ensure comprehensive training for yourself and colleagues in line with company guidelines · Manage all Switch processes and procedures in line with audit criteria · Work within Service Level Agreements, driving performance improvements to meet all branch KPI objectives · Safeguard the branch and its assets, promptly reporting any risks or security events to the Security Manager · Maintain effective communication with your Senior Location Manager and colleagues for collective success · Proactively manage your time to ensure branch performance meets targets. Key Responsibilities: · May be required to work at another location within a reasonable distance · Uphold GDPR rules and stay vigilant against potential cybersecurity threats · Act as an ambassador for the company, promoting company interests at all times · Ongoing completion of training on our platform · Ensure all accidents/incidents are reported following company guidelines · Regularly review and update risk and COSHH assessments, considering changes in processes, equipment or legislation. Skills, Experience, and/or Qualifications Required: · Ability to handle multiple tasks, prioritize effectively and work under pressure · Self-starter with a positive approach to team development and continuous improvement · Demonstrate excellent customer service and lead by example · Previous experience in the car rental industry or a related field · Excellent communication and administrative skills · Computer skills (email, spreadsheets, and the ability to learn/use in-house systems) · Full driving licence (held for 12 months at least) If you are ready to embark on a challenging yet rewarding career path, apply now to be part of our dynamic team! About us: Switch is the largest privately owned leasing company in the UK with 81 locations nationwide. Our Head Office is the heart of our operations, and we're on the lookout for an exceptional Reservations Manager to lead our team to new heights. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! Join us and shape the future with us! APPLY NOW and join us! TPBN1_UKTJ

Join to apply for the Head of Projects - Catering Fit Out role at TieTalent 2 days ago Be among the first 25 applicants Join to apply for the Head of Projects - Catering Fit Out role at TieTalent Get AI-powered advice on this job and more exclusive features. Job Title: Head of Projects - Catering Fit Out Location: Croydon, CR0 4XD Salary: Competitive Job type: Full time, Permanent About us: IFSE Group design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, from the high street brands to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About the role: Due to a high level of enquiries and increasing projects, IFSE seeks a Head of Projects to manage their Project Management team. Role Responsibilities: • Lead and manage the IFSE catering installation Project Management team and function, collaborating with all other internal teams., • Implement systems to provide a holistic view of all projects, including weekly updates and reviews at the Monday Morning Meeting., • Occasionally assist the sales team with client presentations and offer pre-order advice, including site visits and M&E service advice., • Have working knowledge of order processing systems to ensure equipment is procured and received on time, and manage project delays., • Check service drawings, quotations, and M&E specifications for accuracy and coordination., • Prepare and oversee work programs for catering installation projects., • Act as a senior point of contact for clients/main contractors when needed., • Take overall responsibility for Health and Safety on all IFSE sites., • Act as a link between the Sales and Project Management teams to ensure quality service and appropriate expectations., • Collaborate with the Head of Building Works to ensure smooth operations between both project management elements., • Assist with pricing installations when requested., • Allocate new projects to team members and ensure efficient handovers from the sales team., • Oversee installation and fabrication companies to ensure cost-effectiveness, quality, and compliance with program requirements. Ensure an appropriate spread of suppliers to meet demand., • Liaise daily with the project management team to ensure smooth workflows and balanced workloads., • Work with the Compliance Manager to ensure the quality of Risk Assessments and Method Statements (RAMS), checking all sub-contractor RAMS before submission., • Proactively suggest improvements to the PM service., • Provide cover for project managers when they are on leave or managing multiple projects., • Be aware of payment terms and alert finance departments when payment is required prior to delivery., • Conduct site visits with PMs to maintain familiarity with all current projects., • Ensure projects are handed over effectively with all necessary paperwork., • Liaise with Romann Catering regarding maintenance contracts for handed-over projects., • Organise and lead monthly Project Management Meetings., • Ensure the team uses the Site Audit Pro application for site snagging Who we're looking for: • Experienced Catering Project Management Leader with proven experience in overseeing a commercial catering project management function., • Excellent knowledge of all major catering equipment brands/equipment., • Excellent technical knowledge of M&E services requirements for commercial catering installations., • Candidate to be located within 1 hour commute of IFSE Croydon Office, • Candidate to either hold CFSP qualification or be willing to achieve the qualification., • SMSTS Qualification required as well as other compliance qualifications (first aid, asbestos awareness etc)., • Excellent interpersonal skills required to lead the team of 3 project managers and liaise with other departments within IFSE. A positive, pro-active outlook is required., • Excellent Customer Service ethos., • Good understanding of project management IT applications, with the ability to suggest new technologies., • Strong understanding of the Microsoft Office Suite. What you'll receive: • A competitive salary, • Company car (details to be agreed), • Discretionary annual bonus (paid early in the financial year) which is related to the success of the company for the year, • Private Health Care (after 20 weeks service) Generous Company Pension (4% company contribution), • Life cover amounting to 4x salary (after 20 weeks service), • Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave Additional Information: Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Catering Project Manager, M&E Project Manager, Commercial Kitchen Project Manager, Catering Installation Manager, Project Leader, SMSTS Qualified Project Manager may also be considered for this role. TITL1_UKTJ • Director, • Full-time, • Management and Manufacturing, • Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Cambridge, England, United Kingdom 1 month ago Cambridge, England, United Kingdom 2 weeks ago Cambridge, England, United Kingdom 3 weeks ago Cambridge, England, United Kingdom 1 month ago Royston, England, United Kingdom 6 days ago Hinxworth, England, United Kingdom 2 weeks ago Cambridge, England, United Kingdom 3 weeks ago Huntingdon, England, United Kingdom 3 weeks ago Cambridge, England, United Kingdom 6 days ago Cambridge, England, United Kingdom 6 days ago Stevenage, England, United Kingdom 4 days ago Welwyn, England, United Kingdom 3 days ago Cambridge, England, United Kingdom 2 weeks ago Henlow, England, United Kingdom 1 week ago St Ives, England, United Kingdom 1 day ago Cambridge, England, United Kingdom 2 days ago Cambridge, England, United Kingdom 2 weeks ago St Neots, England, United Kingdom 1 month ago Cambridge, England, United Kingdom 1 month ago Cambridge, England, United Kingdom 1 week ago Cambridge, England, United Kingdom 2 weeks ago Cambridge, England, United Kingdom 2 months ago Hitchin, England, United Kingdom 4 days ago Luton, England, United Kingdom 2 weeks ago Cambridge, England, United Kingdom 5 days ago Cambridge, England, United Kingdom 15 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Are you highly organised, confident with scheduling, and looking for a role where your communication and problem-solving skills can really make a difference? Our client is an innovative and forward-thinking organisation specialising in on-site and digital audits. Their SMART technology helps leading funders verify assets with confidence, reduce financial risk, and deliver trusted results. With a team of 140+ professionals across the UK, Ireland and Europe, they are continuing to grow and lead the way in their industry. They are now looking for an enthusiastic Scheduling Administrator to join their friendly Head Office team in Sidcup on a full-time, permanent basis. We're looking for someone who is proactive, organised and enjoys working in a fast-paced environment. You'll have a positive, can-do attitude and be confident communicating with both clients and colleagues. You'll ideally have: • Previous scheduling experience - essential, • Good knowledge of Microsoft Excel, • Excellent written and verbal communication skills, • Strong organisational and time-management abilities, • The confidence to work independently and as part of a team, • The ability to prioritise workloads and meet deadlines, • A customer-focused approach with excellent problem-solving skills, • The ability to build strong relationships with clients and colleagues As a Scheduling Administrator, you'll play an important role in keeping the audit operation running smoothly. Your day-to-day responsibilities will include: • Creating and maintaining accurate schedules and records using the SMART system, • Preparing and distributing monthly schedules to auditors, • Downloading, reviewing and manipulating data from client systems, • Responding quickly and effectively to high-priority client audit requests, • Working closely with field colleagues to arrange suitable audit dates, • Liaising directly with clients regarding scheduling and resolving any issues, • Monitoring overdue audits and taking action to ensure they are completed within agreed KPIs and funder requirements This is a varied and important role where organisation, attention to detail and communication skills are key. • £27,500 per annum, • Full-time, permanent position, • 40 hours per week, Monday to Friday, • No weekend working, • Full training provided on the company's in-house systems, • On-site parking, • Company events, • Supportive and collaborative working environment, • Excellent opportunity to develop and progress your career, • The chance to work for an industry leader supporting some of the UK's leading motor finance companies If you're an organised and motivated administrator with scheduling experience and you're looking for a stable, Monday-to-Friday role with a growing and innovative company, we'd love to hear from you. We look forward to hearing from you. Your personal data will be handled in accordance with GDPR. #J-18808-Ljbffr

Produce a summary for the quarterly board meetings anchored to the three project KPIs: increase revenue, use data across all decisions, deliver the perfect product Cross-Functional Collaboration: Represent the Sales function within the four-pillar working group structure, attending working group me

Head of Customer Success Derby / Derbyshire | £40,000 basic + performance bonus | Full-time Lead growth. You will turn opportunities into successful learner starts, develop strong employer relationships, improve retention and repeat business, and ensure an excellent customer experience from first e

Pertemps Bristol Commercial is recruiting for a Head of Customer Operations to lead a customer-facing operation in the South West. This hybrid role offers £65,000–£70,000, plus an annual bonus up to 30%, private healthcare, enhanced pension and generous leave.

We're looking for heads of customer success with 4+ years leading customer success or support operations teams to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: customer health-score dashboards, renewal risk scorecards, quarterly business re

RMK Talent Solutions, in partnership with a fast-growing Fintech, seeks a Head of Customer Experience to lead Digital and Online customer management. You will manage a customer success team, drive proactive support, identify upsell opportunities, and collaborate with product, sales and marketing to

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. Senior experi

Zopa Bank seeks an experienced Head of Complaints to lead a high-impact, multi-product complaints function within our digitally-led bank. You'll work across Product, Operations, Risk and Compliance, balancing innovation with rigorous customer outcomes while guiding a leadership team through change i

The Curious Drinker is seeking a Head Of Customer Marketing / CRM to lead loyalty, onboarding journeys, and revenue growth across email and SMS. Hybrid working is offered with in-office days at London Bridge and flexible hours in a growing,. You will oversee the Customer Marketing function, drive re

Wates Lambeth is seeking a Divisional Customer Service Manager to lead the customer service, scheduling, administration and customer experience functions across the WPS Lambeth Responsive Maintenance contract.

Standard Life plc is seeking a pragmatic and strategic leader to head the Workplace 56 Degrees function, driving the member engagement strategy and client communications across a portfolio of workplaces.

Bloom & Wild Group seeks a Head of Developer Experience to lead the team owning our paved road and internal platform.

The Head of People Experience is the visionary leader responsible for the human side of our talent and learning strategy. If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. A mindset focused on

Work with front of house team to help generate business interest by showcasing our offers in the foyer and helping all staff stay up to date with relative offers. Head of Operations and Visitor Experience. Experience of the Theatre Green Book, Carbon Literacy Project.

As Head of Engineering – Developer Experience & Platform, you will own the end-to-end developer experience strategy, drive the adoption of AI-native engineering practices, modernise our cloud platform, and lead the teams and tooling that enable Awin's engineering organisation to work at its best.

This is a unique opportunity to shape how millions of customers experience rail travel, driving innovation, championing accessibility, and delivering meaningful, customer-focused change at scale. This is a rare and exciting opportunity to make a visible impact on millions of customer journeys while

As Head of People Experience, you’ll have real ownership in building the People foundations of a fast‑growing, mission‑driven company with the backing of senior leadership and the freedom to shape how we scale. Final stage – in‑person case study with The Head of People Exp and SVP People p

A leading technology services firm in Greater London is seeking a Head of Experience Design.

The Head of Customer Success, EMEA will be responsible for overall revenue retention and product adoption of a large portfolio of customers and ARR, leading and mentoring regional customer success teams across EMEA. The ideal candidate has experience in scaling Enterprise SaaS customer success opera

FRONT OF HOUSE / CUSTOMER EXPERIENCE. One City is looking for a driven, high-energy individual to join our team as Front of House and help deliver our in-studio customer experience. You'll be a key part of the "live" environment, helping ensure energy levels are high, aesthetics are sharp, and every

Point72 is seeking a senior Facilities and Workplace Experience leader to run UK offices, including reception, space planning, and vendor management. You will drive operational standards and employee experience across the London site, while managing budgets and health & safety compliance.

You'll lead a team of Product Managers responsible for building the products that power our global Customer Experience organization, enabling millions of interactions across dozens of countries every year. We're looking for an experienced product leader to lead one of the most strategic product area

Lead and engage colleagues through change, building the skills, culture and ways of working needed to deliver a consistent and high-quality resident experience. This role offers the opportunity to shape a new service, influence change across the whole Council and make a visible difference to residen

Ralph Lauren seeks a visionary Vice President, Global Customer AI & Data Science to lead the next era of customer intelligence, predictive decisioning and AI-powered personalisation across the enterprise. This executive will define and operationalise Ralph Lauren's global customer AI strategy, drivi

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. ECM/credit strategy—experience running/ownership of ECM within a lender.

In a market of exceptional expansion, e-commerce is a strategic pillar of our business - driving customer acquisition, engagement, loyalty and profitable growth. As our Head of E-commerce & Digital Experience, you’ll play a pivotal role in shaping the next chapter of SEPHORA UK’s digital growth.

A newly established healthcare organisation is seeking an experienced Head of Procurement, Commercial & Enterprise Growth to build and lead its procurement and commercial function during a significant period of growth and transformation. Knowledge of Provider Selection Regime (PSR) and public sector

The role requires directing department heads, driving strategic initiatives, overseeing recruitment and training, and delivering exceptional workplace services across a luxury corporate environment. CBRE Global Workplace Solutions in London seeks a highly experienced General Manager - Facilities Man

As such, they require a Head of Customer Experience who will oversee the delivery of seamless, efficient, and high-quality client services. Oversee the entire customer journey, from onboarding to ongoing support, ensuring a positive experience. Strong communication and interpersonal skills, capable

You’ll raise the bar on measurement, clarify impact for leadership, and collaborate with offshore resources to keep standards high and decisions evidence-based.

Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates, leading two Customer Success Managers whilst remaining a highly visible, customer-facing leader. A Customer organisation of 40+ people spanning Customer Success, Account Management,

You will be as the Head of Customer Success, underpinning the relationships and ensuring they have the analytics and infrastructure required in order to maintain an impeccable level of customer experience. Our client, one of the most exciting start-ups in the London defence scene is in the market fo

Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. Central office location complete with table tennis, a gaming corner, coffee ba

You will drive customer acquisition, retention and lifetime value by delivering highly personalised experiences, working with Brand, Ecommerce, Retail and Product teams to shape CRM's role as a strategic growth driver. Varley is seeking a Head of CRM to define and lead our global CRM strategy across